Miami Beach hotels near Miami City Ballet

Cons: Service could have been better

Cons: The service at bar and market restaurant was awful. Service on beach was sketchy.

Cons: Front desk service was very poor, I was kept waiting at time of my check-out while the front desk manager( never acknowledging my presence) was talking to a couple at great length about the best restaurants in town and other possible points of interest, all the while the concierge sitting at her desk directly behind us had nothing to do, finally after about ten minutes another front desk manager came out to assist me. I also did not like the $19 " hotel fee" for pool towels I did not ask for or use! When I politely asked to have the charge removed I was gruffly told "No". All the above left a bad taste in my mouth as I departed on what otherwise was an overall positive experience.

Cons: The night was windy and something on the roof or the building was flapping waking us up at night. After mentioning it to the front desk, we were just told: we will send somebody looking at it. I would have expect a discount to compensate as the hotel is a high end hotel. Really disappointed.

Cons: There was a few small things with the television and the maids who did not necessarily pay attention to the “Do Not Disturb Red. Button”. The staff was amazing and I was very impress with their ability to provide the service they possibly could. I worked for the Ritz Carlton Hotel and they we’re just as capable of provoking the same service. There was a few discrepancies with the billing but hopefully they will go over the payments and do the right thing?

Cons: I am an experienced business and leisure traveler. I've stayed at over 250 hotels all over the world and I have never experienced such poor customer service from the front lobby employees. They seemed to purposely not want to accommodate any request. I would never want to stay here again even though I liked other aspects of the hotel.

Cons: I didn't like the 19 dollar daily fee tacked on to your bill.

Cons: Beds were fulls and not queens so me, my wife and daughter were cramped. We were told facilities and services were 24 hours but pool area was a dark ghost town after 9 pm while neighboring hotels were jumping. $37 a day for parking was very high.

Cons: Cannot recall that there was anything we did not like about the service or the hotel.

Cons: Nothing

Cons: The check in [front desk] staff was not the friendliest. The staff person told me that my reservations were made by HotelBeds and that the room preference was not guaranteed when reservations were made through 3rd party sites. I asked to speak with a manager and was told that the person was on a short break. The manager never spoke to me, however I was given the double room per the reservation.

Cons: Room: We had requested an ocean view room with a patio. We were not given any options. The room# was 534. It was on the side of the building facing west so our main view was the hotel rooms on the other side. There was just a sliver of ocean view. If I were to go again I would insist on a room facing East and much higher up. Noise: Music from the restaurant was loud and started at 10:00 p.m. and continued until 4:30 in the morning. Extra Charges: There was a $150 charge extra per night which will be allegedly refunded. the parking was $40 per night. The taxes are a killer.So for two nights at a quoted rate of $260 per night, instead of being $520 turned out to be $729.

Cons: Staff and cleanliness

Cons: I will expect more cleanliness in the kids pool. In all my stay I saw rest of food and hairs floating in the water. Also not all the walet parkings were gently.

Cons: The construction they had going on was started at 8am which SUCKED! This should have been disclosed by the hotel upon booking. Prices for food were outrageous. The hotel booking site this review is appearing on should have done some research and mentioned the construction.

Cons: Only one front desk only one guy huge lines you have to wait one hour just to speak to someone

Cons: Everything

Cons: Some items in the fridge were gone, which I happened to find out while using it to store some food, but it was immediately taken care of as soon as we called the front desk to notify it. All in all, great experience!

Cons: Rooms facing Collins are loud. Traffic noise is awful.

Cons: Room was nice but wish it could have been serviced daily (understand that this is likely due to rules/regulations surrounding COVID). Mini-fridge did not keep cold.

Cons: No coffee Long wait for breakfast in restaurant Lack of soundproof walls -noisy elevator

Cons: The hotel hosted an event at the pool all day Saturday which meant it was closed to hotel guests. Relaxing and drinking poolside was not an option but one we had counted on and paid for. Management should have mentioned the event when our reservations were booked, alerted us at check-in or made an appropriate accommodation. We expected better.

Cons: The lines at front desk were always really long.

Cons: Short staffed at breakfast,and lunch,no interest in trying dinner,menus bland, quality subpar,kitchen glitches everyday,restaurant is weakest link in the hotel.

Cons: Prices for valet parking as well as some of the extra fees charged (eg $22 for a parasol on the beach or $5 for a small bottle of water in the room) are excessively expensive.

Cons: The room and hotel could have been cleaner. I think it’s just busier and there isn’t enough staff to support it

Cons: refrigerator that actually works AND microwave in room would help

Cons: THE only downside of This hotel is that the rooms have a smell of mold/ mildew. You can tell the hotel is an old building that got a facelift and somewhere they left off the fix mold part. I opened windows daily to air it out so it was Manageable. Just definitely be aware of this.

Cons: The staff was super warm, welcoming, and kind. The hotel recently opened and you could tell so a bit by the organization. My lunch took an hour and a half to come one day after having the wrong order delivered twice. My room wasn’t made up another day after requesting it to be cleaned several hours earlier. Overall, it was a very pleasant experience and these seem to just hiccups of a new opening.

Cons: Kayak was great but Breakwater is a sleezy lemon. Upon our arrival at 1 am Saturday we were tired and eager to get to our room. The receptionist strongly persuaded us to upgrade to a much more expensive room for $180 + tax so it would be quiet. He then proceeded to charge my card but forgot the tax so asked me to give him my credit card again so he could charge the sales tax. He also informed us upon arrival there is a $22/day resort fee but this was not stated anywhere on Kayak. Also as we were dealing with check in another guest came up to the desk and asked for ear plugs because the club music outside the hotel was too loud. And YES it was VERY LOUD. We were in a room that was pretty quiet for what it was but on Sunday night, by boyfriend WHO IS A DJ wasn't even able to fall asleep until 4 am because it was so loud! The room itself had a nice view but it had a lot of issues from lazy upkeep. The bed sheets had stains on them, the bench at the foot of the bed had weird sticky dirt marks from removed tape stains, the bathroom tub was worn down cracked and stained (didn't use it unfortunately because it looked so gross), and the shower floor was cracked. Using the TV was also a mess. The remote didn't work and no channel guide. We tried multiple times to dial the front desk from the hotel phone to have these addressed but the line would disconnect every time we hit the front desk or 0 button. Not sure if they don't want to hear from you, the line is inundated with calls, or something was wrong with the phone. The staff has not been trained to be friendly and welcoming to their guests. They view us as a bother and just want a fast interaction so they can quickly move on to the next opportunity to make money. The waiters/waitresses at the front of the hotel in the morning were more concerned with snagging passersby (as every other restaurant on that street) for business than greeting their current guests eating breakfast. I said good morning to a few of them and received very cold and snobby responses. They didn't make eye contact with me and didn't offer any interaction. So rude! One day I was using a computer in the lobby and a manager was severely scolding a server right there in the lobby for doing something that wasn't appropriate. She was very nasty and mean to him, and the one way scolding went on for literally 10 minutes. It was so unpleasant and uncomfortable to witness that as a guest. The employees should have a private area they use for this kind of thing, not out in the public lobby! This hotel is appropriate for frat boys/college aged kids that want to party hard, trash rooms, and recover on the beach afterwards without making much effort in getting there. We were paying over $300/night for this room and it's evident the Breakwater heavily relies on their location to make visitors happy and turn over business quickly, but does not put in any other effort. Definitely won't be staying here again. :(

Cons: Place is dirty. Stayed there in the past around 2 years ago and had a great experience. Place Has not been kept up. Rugs dirty, bathroom wall stained with something I would rather not mention. When checked in was told we got upgraded to Penthouse at no charge. Penthouse was old, dirty, filthy rugs with hot tub that did not work. Really??? Not an upgrade but a way to get someone in that room no one else would take. Declined upgrade and demanded the room we booked. Great location and staff but dirty. Also toiletries not replaced daily. Bring your own supplies

Cons: I needed a double bed

Cons: Not for older couples or families, this does not include me but it is a forewarning. I didn't know gratuity would be added automatically until I arrived at my first day. But I was advised on the first day. The cleaning ladies were on time and did a great job, so gratuity was worth it.

Cons: I could hear people walking above me. Their footsteps caused light fixture on my ceiling to rattle and both sounds were a bit annoying late at night. Breakfast was pretty bad. Everything was cold, in using the eggs, sausage and French toast. Also the total bill is a little more than what I thought I paid. The resort fee is included in the initial bill, without tax. The resort fee,with taxes, is actually charged at check out, which made my total about $8 more than expected.

Cons: The unexpected upon arrival $40 resort fee was a bit much for a hotel with basically no amenities

Cons: The front desk staff was rude and gave us attitude when we complained. When my husband called at 1am in the morning to say the music is so loud that our floors are vibrating, all the receptionist offered was ear plugs... Seriously. The pictures online are really updated because the lobby and the pool area were really old and dirty. The roof deck was not even open, the only place to hangout was pretty much the restaurant which was super expensive. Definitely not staying here EVER AGAIN.

Cons: We tried getting beach towels twice, they were out. Didn't have more than one bath towel in the room, needed more before shower. They never came. 2 different service fees $22/day which really is $44/day.

Cons: Housekeeping was horrible. The sinks in the bathroom were clogged, The bed was no comfy.

Cons: i didnt care for how pricey everything was

Cons: The bathroom didn't really have a door, just a frosted glass window that didn't totally close. Even though it was just me and my wife, the lack of privacy was weird. The room was definitely a little grungy, and smelled musty.

Cons: The hotel is a bit older and there is too much construction going on in the building next to and across the street.

Cons: Expensive parking, if you staying in the hotel the parking shouldn't be so expensive

Cons: Actually matching description. What should have been provided wasn’t.