Pros: We were very impressed with the hotel. The room was beautiful and very clean. The fitness center was amazing and the breakfast was a step above the other hotel breakfasts.
Pros: Clean and very friendly staff
Pros: good quality for money.
Cons: wifi is cut off every hour.
Pros: Service was amazing and the room was very comfortable.
Cons: Breakfast is served from 6 am to 10 am-by 9 am there wasn't any food left, the dining room was still crowded with hungry guests. Must work on that.
Pros: Clean, location right off highway.
Pros: Perfect stay with our family of 4.
Pros: Neat, clean, and super friendly staff. Beautiful and modern decor. Great amenities. Really enjoyed the pool, and gym. Hotel was quiet. Didn't have any real issues with noise. Complimentary ...
Cons: The only thing I can complain about is the fact that there were no locks on the bathroom doors in your room. So you may have your kids walk in on you while you're going, but really, when does ...
Pros: the egg omeletts were great so was the waffles.
Cons: noisy neighbors at 3am
Pros: After a long drive from Hingham, MA (all the group were seniors) and we were all very tired. It was a blessing that as we checked in we were offered some drinks and appetizers. We were so happy to ...
Pros: The hotel was right off the highway and very easy to find. There's a nice restaurant right on the same dead-end street. There's also a quiet neighborhood (after crossing a busy road) where I ...
Pros: Conveniently located to thruway. A short walk to kitschy shops in town.
Cons: Not much of a selection on the breakfast buffet. Ac kept changing settings on its own. Light kept flickering when I tried to shut it off.
Pros: The service was great. There was a mistake in the booking and they initially had us in a smoking room despite requests for non-smoking. They quickly changed our room and had us in a nice, non-smoking ...
Cons: We didn't experience anything that wasn't fixed quickly. Maybe a larger fridge?
Pros: Staff was so friendly and helpful! Value was great. There was new carpeting going in during our stay, and it's apparent that the motel will be fully renovated soon. While the motel is located at ...
Pros: Liked the fact they had smoking and non smoking!!!
Cons: Breakfast could of been a little bit better
Pros: Clean pleasant room.
Cons: No towel rack in bath. Rough sheets.
Pros: The housekeeping was very good. Upon arriving to my room, the bathroom was very clean and the room was very presentable. The dining area where breakfast was served was small, but inviting. The beds ...
Cons: The only thing that stuck out was a moment when the front desk attendant seemed to be reprimanding a member of housekeeping in public, right in front of guests. Quite unprofessional and concerning.
Pros: Breakfast in the morning, coffee in the room.
Cons: Wifi didn't work in our room.pP
Pros: We did not have breakfast at the hotel. We had breakfast elsewhere in the area with my daughter who goes college in New Paltz.
Cons: The room was very clean, looks like it was just renovated. The bathroom was very clean too.
Pros: Great location! Awesome staff! Clean!
Cons: Hallway carpets need updating. Basic room basic price - knew what we were getting and were not disappointed. Breakfast could offer more choices - no fruit.
Cons: Better selection a breakfast
Pros: The location is close to downtown New Paltz. The property and rooms were clean.
Cons: It's an off highway motel. Don't expect very much. Uncomfortable beds. Terrible breakfast. Disgruntled employees. It's what you expect for the price you pay.
Pros: Very clean, good value for the low price. The staff was very pleasant.
Cons: The mattress was definitely on the firm side (Full disclosure: I sleep on memory foam at home.
Pros: Big room
Cons: Staff was not at the counter in the A.M. Had to wait over 8+ mins so I could check out(I was the only one checking out at that time). Breakfast was very small\minimal, like it was snack food for ...
Pros: Fridge & microwave in the room
Cons: It would be nice to have some outdoor sitting space such as picnic tables, a few chairs
Pros: Having several options for bed pillows was a nice surprise. And the entire place was very clean.
Cons: The air conditioner in our unit did not function properly. If it was on, it only functioned at one level--freezing tundra cold and blast. It would not turn down AND it would not turn off. To turn ...
Pros: I was very happy to have real orange juice, eggs, yogurt and fresh fruit for breakfast. The pancake maker seemed to be a real hit.
Cons: Would have preferred queen beds
Pros: clean updated room.
Pros: It was easy to find
Pros: Large room, clean, can open windows, bed comfortable, large refrigerator, friendly staff. But the phone did not work even to call front desk, and the heater needs repairs; made me feel sick (either ...
Pros: The host was pleasant
Cons: I went to my room after checking in. The beds in the room were not made. The clerk gave me another room and when with me to the room. The beds in the new room were not made either. The host went for ...
Pros: My free upgrade
Cons: My view
Pros: Toilet over flowed. Heat wasnt working right..volume on tv was broke. I asked for credit they said ok ok but they never gave me it
Cons: Rooms were aweful..dates n toilet issues
Pros: the breakfast was good with a lot of choices Bedding was clean
Cons: room was a little dusty and the bathroom door stuck
Cons: Room was in very sad shape - torn upholstery and stains on chairs, thermostat not working w/wires hanging out, light fixture in bathroom not operating.
Pros: We have been coming here for years and they finished the total remodel and it's spectacular. Hotel employee and her staff have always welcomed us like family, which makes for a warm and comfortable stay away from home. They actually remember us every time
Cons: Room had a horrible odor that would not get better with the windows open and fans blowing. The odor was kind of like an ashtray that had used wet cigarettes and cigars hidden somewhere in the room.
Pros: The staff was very pleasant and the rooms were clean.
Cons: Not the nicest looking place but other than that I have no complaints.
Pros: Parking was very good and we'll lite. Close to interstate as well. Ez got my Motorcoach (tour bus) in and out of there driveway and great parking as well.
Cons: the price of the room could be a little lower. Need to update the room heating and cooling system.
Cons: no hot water for a shower from 5-10PM
Cons: No hot water in my room from 5-9PM. I informed the front office of this at my check out and I was told' the same pipe comes to my shower'- so I guess I was either lying or i did not know the definition of hot hot water. I will not stay there again.
Pros: New carpet, furniture, etc. The whole place was renovated. Very nice staff. Everything was perfect. Great price. Close to the park & ride bus. Taxi $6/$5 into town. New Paltz has a lot of great places to shop.
Cons: Cannot think of anything.
Pros: Parking, mini fridge
Cons: We checked in late and didn't realize the torn up cpndition out side. The second floor had exposed plywood from unfinished construction. We had to ask for towels for the room, there were none provided. Carpet floors in our were stained. Definitely not worth the $160 we spent for one night.
Pros: The office area was very clean and modern. The staff was very friendly. The bathroom was actually the nicest thing inside the hotel room. It was clean and modern with a small soaker tub.
Cons: As you first approach the hotel, you'll see a strip joint to the left and bare, weathered, plywood on the outside of the building facing the main road. (The picture that they have on their website, does not look like what it does now.) Our room was on the second floor. The steps to the second floor were uneven, and we're covered with cheap, weathered, worn out, outside carpet. At the top of the stairs, the floor was covered with bare, weathered plywood and in some places it looked rotten. I was afraid to walk on it, but I had no choice because I booked it with Hotels.com and it was too late to cancel the reservation. The room what stinky and the beds were hard and uncomfortable.
Pros: Clean, cheap, free breakfast (very limited, but I did not even know it included one).
Cons: Really hard beds, water smelled (I do not know if this is a hotel or local issue, but the water was very bad), had a funny smell in the room when we arrived (it seemed to lessen with the AC running or maybe we got used to it).
Value for money
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