Would you like to save as your currency permanently or for this visit only?
Via Dei Crociferi No. 26, int 3, Rome, Lazio
0.3 mi from
All staff were very kind The gym was not confortable, very cool and not any matress at the floor for exercices, not sauna ??
Excellent central location just off Piazza Navona. Nice rooms, well decorated. Staff friendly. Bedroom was too hot at night - air conditioning had been turned off.
The staff were all great. Easily was able to get directions to various sites, book restaurants and order taxis.location is a plus! The rooms above floor 2 are old and are what are seen in pictures. The beds are worn and rooms dated. AC barely works. We moved to another room, same issue. Then we were thinking of leaving and we were offered a room on the mezzanine level as they have been completely remodeled complete with new AC. Wow, it was like we were in a different hotel! Fresh and modern, great bedding and bath area. Stay in only the remodeld area only and you be very,very happy.
location is wonderful, right in the city center very noisy on Sunday night with disco pub downstairs till midnight, room is very small and narrow, too expensive with such poor facility
The location was why we chose this hotel. We were a twenty minute hoof to St. Peter's one way, and five minutes to the Coliseum the other way. It was a great home base from which to explore the eternal city. We were also surprised when they upgraded our room at check in. Room size was outstanding for an older hotel. We've stayed in many dozens of old hotels throughout Europe, so we are not surprised when some parts of the experience are a little ragged. It had been unusually warm. I figured the building's environmental systems had been switched over to heat for the winter, so our room was uncomfortably warm. After a shower, the tub took a long time to drain fully. The minibar was restocked before our second night. Even though we took nothing from it, we were charged for items used by previous guests. Lastly, we did not get turn-down service on our last night. But these kinds of missed details are typical for Europe, and did not bother us.
location Altough it has been mainteined good, the building is very old.
The rooms, designs and the hotel staff. no nothing
Absolutely NOTHING to like or enjoy here at all. This is by far the worst hotel I've stayed in more than 25 cities in my latest trip to Italy. When you consider this is somehow rated a 5 star star hotel (???) it is the worst value for money in the history of hotels. It is literally a 2 star hotel and a bad one - it's a hell hole and a huge tourist trap. They gave me a room with no AC and no hot water! I repeat, NO HOT WATER. On top of it all, even if I had gotten a proper room with hot water, hotel is old anyways and facilities extremely old and dirty, filthy rooms. Wifi does not work nor does 4g/3g signal. Internet access is only possible outside of the hotel. Breakfast is one of the worst I've seen in Italy (or anywhere). They did not deliver what a two star hotel would have. That's all late in the evening after a tiring trip for me and my girlfriend. After hours of discussion and no solution offered whatsoever, I was finally able to talk to the hotel manager. The manager is this French guy who barely speaks some broken English and couldn't care less. All he could say is that things didn't go as planned with maintenance and that it wasn't his fault. Out of the few things he mumbled, he may have offered a drink at the bar or something along those lines, to make up for NO HOT WATER, NO AC, NO WIFI, dirty room, lousy breakfast, and the worst service I've ever seen in a hotel or hostel or any type of housing establishment in the world. The discussion went on for 3 days and no solution was offered at all. This is by far the worst experience I've had in Italy and the worst I've ever had in any hotel anywhere (I've traveled 50+ countries). The cherry on top was the itchy feeling in the end of my stay due to what could have been bed bugs. Do yourself a favor and avoid this place at all costs. Avoid yourself A LOT of stress and a living nightmare and stay as far away from this place as possible.
Location Un renovated rooms, wifi doesn't work well and they make you pay for it, we had to change rooms. This hotel needs to be renovated. This is really not a small leading hotel or a 5 stars hotel as marketed
The staff were always helpful and so very nice to the children. no
The hotel is very central. 300m to Phanteon, 250m to P.Navona. We had a Quadruple room, which was about 30m2! Very nice staff! Sorry, but this is not a 4 star hotel. The beds was so hard that the last night (out of 4) I almost could not sleep at all. The cleanliness could have been better. Dust in the closets, ++ and the shower was not very clean ether. The toilet was noisy and leaking (they tried to fix it), the safety box was not in order (they tried to fix it twice). In our room the windows was not possible to close properly, and there was no view (2/3 floor). Some traffic noise. Breakfast was very simple, but good. The man in the reception (at night) did not speak english (the others was very helpful at all time).
Everything was fantastic! The room was exceptionally (and promptly) cleaned each day; the breakfast buffet was outstanding; the desk personnel were friendly and extremely helpful; and, the hotel environment was extremely pleasant! I have no complaints whatsoever, and when in Rome, I will stay there again, and will recommend my friends do as well. I did notice several us people on the website complain generally about small hotel rooms in Rome. I suspect these folks do not get around Europe much! Real estate is incredibly pricy and space does not come cheap! Us travelers need to be prepared to spend $130 usd or more a night for a room that will be much smaller than the typical us economy hotel room. that is the norm in rome! Stop complaining! Focus on the beauty of the setting and hotel, the convenience of location, and the experience of being in a world class city!
Very good location, but facilities are a bit old. The toilet did not flush.