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Excellent central location just off Piazza Navona. Nice rooms, well decorated. Staff friendly. Bedroom was too hot at night - air conditioning had been turned off.
Very nice hotel that managed to avoid the many modernisation gags that have destroyed the atmosphere in so many formerly great hotels - without feeling dusty, at all. Yes, the corridors and the lift could do with a new coat of paint, but who cares. My room was spacious and lovely, with a private terrace overlooking the rooftops; perfect for having breakfast while catching the first rays of the sun. It's a small hotel. Take the Danieli in the sixties, cut it up and let a small piece of it overgrow with vines in the middle of Rome: voilà, the Raphael. Staff exceptionally nice and well-trained. Location unbeatable.
Proximity to the sights
The staff were very efficient and pleasant. Very good location for siteseeing and shopping in the heart of Rome. Very good restaurant with quick efficient service.
Luxurious; great location and views from roof terrace Reception staff OK but not overly helpful, waiters / waitresses very helpful; expected food, drink etc. to be expensive but was actually exhorbitant
we stayed in the navona sutie and it was terrific. we celebrated my wife's birthday and they supplied us with cake, champagne, fruits and gifts. the shower was not great and could use instructions as it had many features.
evry thing is excellent staff is excellent the hotel is away from metro you should use taxi but no broblem as the hotel is central the taxi will not cost a lot no room service after 11 pm
fantastic location, ambience and service
All staff were very kind The gym was not confortable, very cool and not any matress at the floor for exercices, not sauna ??
Location was excellent and the staff were friendly and very helpful. Room was excellent - very clean and comfortable.
The hotel was in an excellent location. The memory foam beds were extremely comfortable. We especially enjoyed the private patio. The bathroom was not clean. There were dirty fingerprints on the wall and even a bloody one. Breakfast food was very good but the waitresses were very impatient with guests when the coffee machine was out of order.
Location was great. Room size for Europe was very good. Had room with terrace which was nice. Will stay again in future and recommend highly to others.
Excellent location for tourists. Front desk staff lacked smile, and not very helpful apart from the very basics.
Closeness to city centre; still quiet and cosy Reception personnel a bit cold; other personnel very friendly
extremely close to all points of interest in Rome city including all classical sites. Reasonably quiet, if that is at all possible in Rome. The restaurant was not appealing to us: the prices were quite high, the service was slow and it was right next to a major traffic artery as well as the to the foot pass leading to Fontana Trevi.
they upgraded us to a suite too close to trevi fountain so there were too many people up and down the street; chose because breakfast was said to be so good-- we have had better.
Excellent room, bathroom and hotel Poor service, arrogant and unhelpful staff made interactions with reception unpleasant. "Attempts" were made to service the room after 2pm each day exactly when we returned to our room after spending the morning and early afternoon sightseeing. This poor timing of the proposed servicing of the room was obviously intentional so as to avoid servicing the room. No soaps where replaced during the 4 night stay. Initially laundry was not done even after making a special trip to reception to obtain forms and understanding of their proposed laundry procedure. Laundry was only completed after an argument with reception. The hotel stay was not good because although the hotel is great but management is very poor
1. location 2. room breakfast is to correspond to the price (quality and choice are very poor)
Central location, clean rooms, well working aircon Staff at reception was too formal, no way to get a smile...Breakfast is out of wack for a 4* hotel, internet should be free and not at euros 20/hr...
The hotel is very beautiful. looks like one of the attractions in rome. The room (regular) was very big, alot of space. The location of the hotel is perfect The breakfast was OK, not worth 25 Euro tho. The table by the bed had stuff glued on it and the lamp swich was sticky, but except of it the room's cleaning was fine.
Location Did not have Room booked had to pay 200 euros per nite extra for a room available. no heat, room cold .Bkft 1st day bad, got sick spent day in bed diarrhea. Great hotel at one time in need of repairs and renovation. No 5 Star. Restaurant filthy ,shower broke, electrical wires in open in room. Lived and visited Europe every year since 1961. Been to Rome 20 times worst experience.Have pic tires to compare to hotels website, big difference.Front desk not friendly or helpful
Location, The luxury of the 19th century and a kind of new roman decadence... It's a political matter.....but nice ! rooms , poor of confort, decoration,bathroom, all thonks that imbeliveble for a 5star hotel..!!!! even a international plug for eletrical shave in te bathroom....
Location Service and attitude. No internet working - wifi or hotel computers out of order
Location was unbeatable. Staff was not very helpful. Room was comfortable but nothing fancy by any means. The pillows were hard as a rock and no Wi-Fi that I could access..
The amazing 19th century builting. It's a trip in the past. Amazing. Service.
i like Mr.Luca very helpful person the terrasa was closed ..if i need ice for example i have to pay service 5 euros
The staff was friendly and helpfull. The central location is superior. The old world charm and beauty of the public areas, marble, frescoes and stained glass harks back to what the lap of luxury was like at the turn of the century when this hotel was no doubt reserved for the top upper class of society. Because the hotel is over 100 years old she shows her age and has not been kept up to the standards of a Five Star Hotel. She is a bit run down and in the rooms it appears that the money needed to maintain the standerd to which it claims is lacking. The glamour of what may once have been the best hotel in Rome has long since past. She is a grand old lady who is in need of some tender loving care.
the view. excelent deco. no ice machine
The rooms, designs and the hotel staff. no nothing
We had a 5th floor room with an outlook over surrounding streets and river. We were able to check in a little early and checkout a little late with no problems. Staff were helpful and efficient.
Location Comfort ok, beds a bit too firm. Reception staff were cordial and helpful. Bar staff were going to overcharge for beverage until I pointed out the correct price in menu. Don't know if intentional or not, but you would think they know the correct pricing as advertised in their menu. Our room was on third level on the side where the hotel entrance is located. This area can be noisy at night, especially on weekends when people are walking on the street and street musicians (which hung out a few doors down from the hotel) are playing. The rooftop terrace is nice but the views are limited and there were many yellow jackets/hornets around the evening appetizers at the bar.
Staff where very friendly and cheerful, the court yard was beautiful and the location fantastic.
Overall very good exprience.However we did feal that some of the staff could improve their attitude towards customers Customer Service.
the hotel staff was very pleasant and helpful
Location Graffiti and beer bottle drinkers outside nightly
Great location, beautiful hotel, rooms are very large and comfortable; staff is friendly - we loved this hotel !!!!
Very good location Its a little pricey
Great location, nice big bathrooms, spacious rooms in general. Nice comfortable accommodation, walking distance to everything (including nightlife and many major attractions). Bellhops were very nice, but some of the desk staff was slightly unfriendly and unhelpful. Restaurant staff asked us to leave table (in beautiful garden) after finishing coffee to make room for other guests but there were many other tables. Guest service not the hotel's strongest area in my brief experience.
Loved the courtyard which was peaceful in middle of big city. Hotel was quiet - unusual for Rome. Great location, near stacks of excellent restaurants - Pierluigi was the best ! Relative to other cities, Rome, and this hotel over are way priced.
Beautiful hotel in perfect location, many fine amenities. A contemporary haven in old Rome.
Convenient possition. Room in need of decoration for standard of hotel.
The location is excellent for a good short holiday in Rome. Central. We did not like the first room were put in: room 379: tacky and filthy carpet and aged cranky bathroom.
the location is perfect to see all the sights. it's very central to the Spanish steps and with in walking distance to the rest of the city it wasn't as upscale as we thought it was going to be, and for the price breakfast should have been included
All ok excpt the air condition. Air condition was bad not cooling enough.
Location was excellent. On a quiet road so not noisy. Staff were not very friendly. Restaurant suggestions were not great and no irons to borrow which surprised us for a 5 star.
Location, friendliness of staff, The rooms at the 5Th floor were unproper of a 5 star hotel, the price is over to high
The location is great. The room was comfortable enough. The hotel lounge was cozy. No wireless connection, despite the hotel staff is persuaded there is one. Ethernet connection + movies overpriced. Multimedia defficiency for a 5 star hotel.
Location Un renovated rooms, wifi doesn't work well and they make you pay for it, we had to change rooms. This hotel needs to be renovated. This is really not a small leading hotel or a 5 stars hotel as marketed
location II was upgraded from Junior Suit to a Executive suit which had a nice bedroom and a larger then a corridor made up to a living room.You had to watch the TV from a distance of perhaps 2 meters.There was another room with a table in the middle with 4 chairs nothing else which was useless.very small lifts.
The perfect location in the centre of the city, the nice room with a classic superior interior, good breakfast The bathroom was nice but after taking a shower, the floor was all wet due to poor sealing of the bathtub. Also dust in certain parts of the room. But still a nice hotel with a luxury atmosphere due to the interior.
Location Front Desk Staff Room (304) was small, linen did not feel clean. Bathroom was not good. Shower did not work. We had to get our room changed. Overall, I would not return
Has an excellent location in the heart of rome.we reached most of the historical location by walking. The smell in the breakfast area.
The location was excellent. The staff was unprofessional, unhelpful.
Excellent location Service,starting from the basics such as a lobby or meeting area,hot water to wash at the morning,etc
in the center but quiet at night, very good breakfast, friendly and helpfull reception, good taxi'limo service
They tried to be of service for every request. It was not directly accessible to taxi service
I liked the location and the staff. They didn't have air conditioning, it only worked the last day.
location and cleanliness No good coffee at breakfast!
Everything was delightful, reception staff, cleaning staff & breakfast staff. Reception/lobby was on the first floor. They also had a porter to take our bags. This was extremely helpful since we had my mother in law's wheel chair. There was nothing we didn't like.
Location was excellent. Within walking distance to all sights. Staff were very friendly and efficient.
Very well located, confortable and good value for price. Room quite small, but acceptable for short accomodation.
Couldn't ask for better location as a first time visitor. You can reach all the tourist spots on foot (that's what I did even though bus stops are only round the corner). Very good breakfast. Room size - so small that I couldn't find any space to put my 'closed' suitcase.
location is wonderful, right in the city center very noisy on Sunday night with disco pub downstairs till midnight, room is very small and narrow, too expensive with such poor facility
Friendly, helpful staff. Clean & bright. Reasonably priced considering it is in the centre of Rome. We intend to return to the city & intend to stay at the Cosmopolita again.; The room was slightly small. The shower cubicle was very small.
the Place no view from the window
Hotel is centrally locaed; its public spaces are modern and our standard room, which appeared to have been recently renovated, had a nice old world charm with high ceilins and beautiful finishes.
I would recommend this hotel for its cleanliness, fantastic location and very friendly staff.
Location was excellent - also had very good lunch, breakfast and coffee facilities
location of the hotel is excellent for all main attractions and restaurants The hotel staff were unfriendly and a touch unhelpful, especially reception. Breakfast was a little disappointing too
Excellent location - so close to thre Pantheon and walking distance from main sights.
Location Small room.
Location, Roof Terrace Room was poor, not refurbished, Bidet did not work (water pressure low), dark, looking to the inner side. We booked a room directly at Hotel Minerva in December 2009 and got a much better, larger room for the same price. Obviously booking.com is getting the low-cost left-overs.
The hotel was what I expected, and suited all my requirements The terrace restaurant and bar on the roof of the hotel is a huge disappointmnet. As a woman travelling alone I was made to feel distinctly unwelcome. Moreover, the food was not what one would expect at the price.
Service was superb. Classic elegance and at the same time, very convenient. Access from the main Piazza and to the marina.
- The location. - The services. Nothing
location Altough it has been mainteined good, the building is very old.
The roof restaraunt and bar were great. The room was small and the bed matress was very hard and uncomfortable. The rooms were too modern--when you go to Europe you want to stay where the rooms are old fashion and full of past times.
location, view, comfort, services speed of in room house keyboard internet very slow
location, staff they cleaned our room just when we put "please make up our room" note; no russian TV channesl
The location was why we chose this hotel. We were a twenty minute hoof to St. Peter's one way, and five minutes to the Coliseum the other way. It was a great home base from which to explore the eternal city. We were also surprised when they upgraded our room at check in. Room size was outstanding for an older hotel. We've stayed in many dozens of old hotels throughout Europe, so we are not surprised when some parts of the experience are a little ragged. It had been unusually warm. I figured the building's environmental systems had been switched over to heat for the winter, so our room was uncomfortably warm. After a shower, the tub took a long time to drain fully. The minibar was restocked before our second night. Even though we took nothing from it, we were charged for items used by previous guests. Lastly, we did not get turn-down service on our last night. But these kinds of missed details are typical for Europe, and did not bother us.
The hotel corridors and common use areas are old. Rooms were looking better in the Web pictures increasing the expectations.
Overall good package. Location is prime, breakfast like family, friendly staff, clean and warm environment.
The hotel staff was very helpful in everything we asked. The location of the hotel was perfect. In the middle of both sightseeing and shopping.
All the Hotel staff where friendly and very helpful, Breakfast was part serve your self and waiter/waitress service for your drinks and with as much as you wanted to eat and drink to set you up for the day. The bar facilities where good and comfortable but a bit pricey but it is a first class hotel in a city centre so this is to be expected. A short work and you are in one of the main shopping streets of Rome. The Trevi fountain is 5 min walk away and the Spanish steps are about 10 min walk but be prepared for the heat it was a lot hotter for the time of year than we expected at 33 C. The hotel air con was a must at night. We did not feel it was too expensive, I have stayed in more expensive hotels and no where nears as good in the UK. This Hotel comes highly recommended from both myself and my wife. Nothing at all. I would stay there again if I was to return th Rome
Nice situataion, very central.
location small room
The room 112 was excellent. Very nice little patio, very quiet in the evenings. Cleaned every day in a very good manner. Superior staff. None.
Good central position, but hard for taxis to stop outside. If you have a room overlooking the street, it is very noisy, and the beds are also not comfortable
The location was very good, with a small baby it was very easy reach Fontana di Trevi, Piazza di Spagna and Via Del Corso. Rooms were very clean. Breakfast was not sufficient and full of delicatessen. So called open buffet contained Philadelphia cheese and some kind of cream cheeses. It would be nice if they had Mozzarella and other local Italian cheeses. Breakfast extras were so so expensive, we offered boiled eggs for our little son, it was 4 euros! Overall, I can say that hotel was expensive.
got upgraded - room very nice beds very hard but after a day of sighseeing i could have slept on the floor and not noticed.
Excellent location in historic square. Very comfortable rooms with fabulous views of the Pantheon.
This hotel is well situated on the P. Rotonda, in front of the ancient Pantheon in center of Rome. It is an old hotel and has annexes nearby with apartments. Our stay at the annex apartment was good, but the level of comfort was not that as in the actual hotel... and the furnishings are dated and stale. Our apartment was three star at the very best. The apartment annexes are old and stale and need a fresh up on furnishings... they are not at the same standard as the four star hotel itself, and I have stayed far nicer three star hotels in Rome.
The location. The hotel in next to the best square in Rome. There are many different musicians that frequent the area and you can meet people from all over world. The party goes on into the early morning. No
The situation across from the Pantheon was the reason for our choice of Hotel Sole al Pantheon. The Piazza della Rotonda is a beautiful view from the second floor where we stayed. Too few tables in the otherwise beautiful breakfast room.
Excellent location and great staff, right on the piazza across from the Pantheon. Room size was good and bathroom was as well. Staff was very attentive. View was awesome. Bed was very firm. Breakfast was poor.
The Staff were very accomodating, spoke excellent English and were very very pleasant!!. It was what it says on the box - a 4* hotel - not a 3* posing as a 4*!!! The air conditioning units for the whole hotel were right on top of our room, and caused the walls and doors to vibrate! The hotel stafff were really good about this and agreed to turn it off between 23:00 and 08:00 in the morning so as not to disturb our sleep! I'm sure we never would have had another hotel offer to do this! Great Breakfast (although I would suggest not watering down the orange juice). Fantastic location - central to everything! All in all a well run hotel, and a very pleasurable stay! No - it was just right!
Excellent location and friendly--helpful staff. Hotel was everything we were looking for on vacation and even better.
location, view noise due to loaction
the good approach of the staff our room was too much nosy
When we eventually got the room we had requested and paid for in advance we were quite pleased with it. Breakfast was extremly poor,breakfasting room was tiny and the hotel had no recognisable lounge area.On our first night our reserved and paid suite was given to another party.The rooms to the front are noisey with frequent and numerous musicians during the day.Bottles are collected noisily from all the cafes in the square at 0800.A truck washes the streets at 0200 am. If you have an internal room and it rains then you are kept awake all night by the sound of rain falling on the canvas of the external breakfasting room.The internal cooridoors are hot.Some front desk staff barely have the courtesy to greet you as a guest.
Polite staff, very clean and modern bathroom. Very good location for go sightseeing. Very noisy, the window looks out onto the noisy street and no conditioner in the room
I didn't like, the room was to small, breakfast almost inexistent, and I left my watch in the hotel room for a few hours and it dissapeard (the cealing woman I believe stole it) I don't recomand anybody to stay there
Excellent service, nice location no
fantastic central location,friendly and helpfull staff,clean and comfortable hotel
Near to Coliseum and center.
Pleasant staying Very noizy room, was situated at roadside.
Friendly, helpful staff. Quiet, clean room with safe and hairdryer. Within walking distance to historical sites, city bus stop, ATM machines, tour bus stops, restaurants, convenience stores, and book store where we exchanged currency. They had no ability to exchange currency and no ticket service for tours.
The location is hard to beat and the value is great. The balcony on room 211 is delightful. The traffic noise was somewhat loud, but not unreasonable.
very central for our requirements whilst in rome like is too strong a word but we would have liked some fresh fruit at breakfast and tea/coffee making facility in our room
Hotel is situated perfectly for all the tourist areas, just a few minutes walk away is the Via del Fori Imperiali. Staff were really helpful and pleasant. Breakfast was superb. We stayed for a weekend but will probably return for a longer stay in the new year we enjoyed it that much.
The hotel is very central. 300m to Phanteon, 250m to P.Navona. We had a Quadruple room, which was about 30m2! Very nice staff! Sorry, but this is not a 4 star hotel. The beds was so hard that the last night (out of 4) I almost could not sleep at all. The cleanliness could have been better. Dust in the closets, ++ and the shower was not very clean ether. The toilet was noisy and leaking (they tried to fix it), the safety box was not in order (they tried to fix it twice). In our room the windows was not possible to close properly, and there was no view (2/3 floor). Some traffic noise. Breakfast was very simple, but good. The man in the reception (at night) did not speak english (the others was very helpful at all time).
Very central placed
The location was great. The staff was very nice and helpfull. The room was big and comftable. Breakfast was nice. We got the WiFi connection for free. The blankets were dirty. There is no heat until November.
Staff were very friendly and effective in helping avoid tourist traps. Most were very friendly.
Very good location
Staff was extremely helpful in our one fast day in Rome. The location is walking distance to most of the attractions we wanted to see. Breakfast was quite nice. Food staff was excellent also. Nothing.
Staff pleasant and helpful. The hotel is quite central in main attractions although the road is very busy
The staff were always helpful and so very nice to the children. no
Centrally located across street from Trambus double decker sightseeing bus stop and steps away from Piazza Navona. They had many choices of food at generous Continental Breakfast. Quiet hotel, nice double shower. The Cable nor the TV worked, everything else was nice.
The staff were extremely helpful and welcoming, our room (409) was well decorated and spotless and had a charming balcony overlooking the rooftops of Rome. The hotel is very conveniently located for all places of interest which are within walking distance ranging from 10 to 20 mins. There is a restaurant within 5 mins walking distance which is extremely good value and has excellent menu and service. Our double bed was actually two beds pushed together. The breakfast was very basic continental.
Trevi near the Hotel, near the good restrant and bank, best location!
Central to all attractions Very small room, with no natural light. Hotel is being renovated, and you have to use two different lifts. Superior rooms are overpriced.
location of hotel
the adress to much noise from other rooms. too small rooms.
Location Size of room, and mattress to hard
The room was extremely clean and cozy. The view was an inaccessible patio cluttered with cigarette butts. The minifridge had alcohol bottles filled with water that demonstrated the staff doesn't check too carefully nor actually clean the fridge. Room was small.
Recently and tastefully renovated room. Good location, yet still on a quiet corner.
we like the location of the hotel, the cleannes and the staff- they were so nice and helpful.
I LIKE THE EXCELLENT LOCATION, THE CONFORT OF ROOM, THE STAFF MY ROOM WAS TOO SMALL, THE PRICE WAS TOO Hight for a 3 star hotel
location, friendly, modern room no
the location is perfect!!!!!! you can go everywhere !!!!!