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fantastic location, ambience and service
Excellent central location just off Piazza Navona. Nice rooms, well decorated. Staff friendly. Bedroom was too hot at night - air conditioning had been turned off.
Luxurious; great location and views from roof terrace Reception staff OK but not overly helpful, waiters / waitresses very helpful; expected food, drink etc. to be expensive but was actually exhorbitant
Very nice hotel that managed to avoid the many modernisation gags that have destroyed the atmosphere in so many formerly great hotels - without feeling dusty, at all. Yes, the corridors and the lift could do with a new coat of paint, but who cares. My room was spacious and lovely, with a private terrace overlooking the rooftops; perfect for having breakfast while catching the first rays of the sun. It's a small hotel. Take the Danieli in the sixties, cut it up and let a small piece of it overgrow with vines in the middle of Rome: voilà, the Raphael. Staff exceptionally nice and well-trained. Location unbeatable.
Proximity to the sights
evry thing is excellent staff is excellent the hotel is away from metro you should use taxi but no broblem as the hotel is central the taxi will not cost a lot no room service after 11 pm
The staff were very efficient and pleasant. Very good location for siteseeing and shopping in the heart of Rome. Very good restaurant with quick efficient service.
we stayed in the navona sutie and it was terrific. we celebrated my wife's birthday and they supplied us with cake, champagne, fruits and gifts. the shower was not great and could use instructions as it had many features.
All staff were very kind The gym was not confortable, very cool and not any matress at the floor for exercices, not sauna ??
The roof restaraunt and bar were great. The room was small and the bed matress was very hard and uncomfortable. The rooms were too modern--when you go to Europe you want to stay where the rooms are old fashion and full of past times.
Location Small room.
The location was why we chose this hotel. We were a twenty minute hoof to St. Peter's one way, and five minutes to the Coliseum the other way. It was a great home base from which to explore the eternal city. We were also surprised when they upgraded our room at check in. Room size was outstanding for an older hotel. We've stayed in many dozens of old hotels throughout Europe, so we are not surprised when some parts of the experience are a little ragged. It had been unusually warm. I figured the building's environmental systems had been switched over to heat for the winter, so our room was uncomfortably warm. After a shower, the tub took a long time to drain fully. The minibar was restocked before our second night. Even though we took nothing from it, we were charged for items used by previous guests. Lastly, we did not get turn-down service on our last night. But these kinds of missed details are typical for Europe, and did not bother us.
- The location. - The services. Nothing
Location, Roof Terrace Room was poor, not refurbished, Bidet did not work (water pressure low), dark, looking to the inner side. We booked a room directly at Hotel Minerva in December 2009 and got a much better, larger room for the same price. Obviously booking.com is getting the low-cost left-overs.
location Altough it has been mainteined good, the building is very old.
location, staff they cleaned our room just when we put "please make up our room" note; no russian TV channesl
The hotel was what I expected, and suited all my requirements The terrace restaurant and bar on the roof of the hotel is a huge disappointmnet. As a woman travelling alone I was made to feel distinctly unwelcome. Moreover, the food was not what one would expect at the price.
Service was superb. Classic elegance and at the same time, very convenient. Access from the main Piazza and to the marina.
Excellent location - so close to thre Pantheon and walking distance from main sights.
location, view, comfort, services speed of in room house keyboard internet very slow
Good location, modern and clean. Good rooftop bar and nice to have a spa although we didn't use it Room was small however apparently this is normal for Rome
Located in a very interesting area.staff very helpful and professional.room very well appointed and comfortable. Breakfast was too predictable
It 'location Hugely over priced.
Great staff, clean rooms Would love a bigger room
The staff could not have been more helpful. Everything we asked for was delivered with speed and a friendly, helpful attitude It would have been nice to have had a few more English channels on the TV without having to pay extra for them
Perfect location. Room was very comfortable, clean, modern, overall extremely pleased with my choice. Staff very friendly and helpful. Rooftop bar and restaurant was a fabulous way to end the day and see sunsets. Will definitely stay at this property next time in Rome.
The service is top notch. Everyone is so friendly. They are always checking in to see how everything is going. Breakfast is really good too. The room could be a little bigger and so can the bathroom.
From rooftop terrace to being able to step onto Via Giulia and walk to everything, this hotel is a fabulous mix of location and comfort. The subterranean spa, which is complimentary for guests, is okay but a little more rustic than we were imagining.
location almost perfect, friendliness of the staff, food is excellent, excellent renovated hotel. we will be back in rome just to stay in the hotel!! the only remark was some traffic in the street in the front of the hotwel, when the city was waking up.
Great location. Gtreat A/C Small rooms. Minimum spa. No pool. Limited parking.
Although we did not use the staff very often when we did they appeared helpful and attentive. none
Modern, very high standards of service, excellent location but crazy expensive at €290 per night and a mind blowing €50 for room service of tea and croissants in bed! The prices
The staff were always helpful and so very nice to the children. no
Very good location
The staff were extremely helpful and welcoming, our room (409) was well decorated and spotless and had a charming balcony overlooking the rooftops of Rome. The hotel is very conveniently located for all places of interest which are within walking distance ranging from 10 to 20 mins. There is a restaurant within 5 mins walking distance which is extremely good value and has excellent menu and service. Our double bed was actually two beds pushed together. The breakfast was very basic continental.
The hotel is very central. 300m to Phanteon, 250m to P.Navona. We had a Quadruple room, which was about 30m2! Very nice staff! Sorry, but this is not a 4 star hotel. The beds was so hard that the last night (out of 4) I almost could not sleep at all. The cleanliness could have been better. Dust in the closets, ++ and the shower was not very clean ether. The toilet was noisy and leaking (they tried to fix it), the safety box was not in order (they tried to fix it twice). In our room the windows was not possible to close properly, and there was no view (2/3 floor). Some traffic noise. Breakfast was very simple, but good. The man in the reception (at night) did not speak english (the others was very helpful at all time).
Centrally located across street from Trambus double decker sightseeing bus stop and steps away from Piazza Navona. They had many choices of food at generous Continental Breakfast. Quiet hotel, nice double shower. The Cable nor the TV worked, everything else was nice.
Very central placed
Staff pleasant and helpful. The hotel is quite central in main attractions although the road is very busy
Staff were very friendly and effective in helping avoid tourist traps. Most were very friendly.
Staff was extremely helpful in our one fast day in Rome. The location is walking distance to most of the attractions we wanted to see. Breakfast was quite nice. Food staff was excellent also. Nothing.
The location was great. The staff was very nice and helpfull. The room was big and comftable. Breakfast was nice. We got the WiFi connection for free. The blankets were dirty. There is no heat until November.
The staff were very helpful and the hotel is conveniently located for exploring Rome. Breakfast modest no fruit, powder fruit juice and breakfast room very small. Plumbing needs to be updated, beds and pillows hard.
Very helpful staff. The hotel is located down the street from the main hotel. Very good for the $'s paid. Good value close to the Vatican.
Most of the receptionists were extremely helpful and went beyond what we expected in service. The television never worked, and despite repeated requests, it was not replaced. The wireless did not work. The bathtub design meant the floor flooded every time we showered.
The location is excellent! Our room was close to the reception, and there were some noise in the morning.
centeral to city no
Good location,staff very helpful
Walking distance to almost everywhere. very central/ Glad I was sleeping at the back of the building as front of building where my friend was staying was very noisy
The location of the hotel was excellent. It was perfectly situated within a short walking distance of all the major sights. I would recommend it for location only. Overall it wasnt bad but I wouldnt stay here again The room is musty and dated. It was not worth the amount of money paid for it (107euro per night)
Very friendly staff & service and good breakfast I would have wanted a room safe for valueables TV very poor - only 1 English channel with very bad reception
Excellent location close to the Tiber and Castello Sant'Angelo. Room was kind of bare bones with no coffee/tea.
Very good location, but facilities are a bit old. The toilet did not flush.
Everything was fantastic! The room was exceptionally (and promptly) cleaned each day; the breakfast buffet was outstanding; the desk personnel were friendly and extremely helpful; and, the hotel environment was extremely pleasant! I have no complaints whatsoever, and when in Rome, I will stay there again, and will recommend my friends do as well. I did notice several us people on the website complain generally about small hotel rooms in Rome. I suspect these folks do not get around Europe much! Real estate is incredibly pricy and space does not come cheap! Us travelers need to be prepared to spend $130 usd or more a night for a room that will be much smaller than the typical us economy hotel room. that is the norm in rome! Stop complaining! Focus on the beauty of the setting and hotel, the convenience of location, and the experience of being in a world class city!
A well priced hotel in a great central location. I took my parents who have mobility problems and the area is flat and easy to walk around.
Great location, lovely & helpful staff, comfortable rooms, nice communal areas, wonderful breakfast. The bed was a little hard for my taste.
Location great, very central. Room decor very dated, musty smell in room (couldn't open windows). Tv took about 5 seconds to change channel - not great when you are flicking looking for english language!
Good atmosphere, nice staff, comfortable and interesting location away from the city centre business district. The hotel only provides a buffet breakfast. The bar is not open. There are plenty of excellent bars and a full range of resturants nearby.
The room was very comfortable. The location was in a nice quiet location yet close to many of the city attractions, and the breakfast was superb. A real little gem.
excellent location, good staff, good breakfast small rooms
Excellent location in quiet knook but only 2 blocks to Campo Di Fiori and all the action. We requested and received a room overlooking the beautiful gardens of the French Embassy. Hotel is in very quiet area adjacent to Piazza Farnese and is within easy walking distance of all the major areas - Campo, Pizza Navonna, Pantheon, Trevi, etc. Loads of resturants, cafe's, shops, bars in the vicinity. Very clean room much larger than most European hotels typically are. Very nice size bath and shower. Very comfortable room and in a great location. The hotel staff replied to e-mail requests prior to our trip for room confirmation and arrangements for transportation from airport literally within the hour our requests were sent. Nothing we did not like.
Loved the courtyard which was peaceful in middle of big city. Hotel was quiet - unusual for Rome. Great location, near stacks of excellent restaurants - Pierluigi was the best ! Relative to other cities, Rome, and this hotel over are way priced.
Staff where very friendly and cheerful, the court yard was beautiful and the location fantastic.
Location Comfort ok, beds a bit too firm. Reception staff were cordial and helpful. Bar staff were going to overcharge for beverage until I pointed out the correct price in menu. Don't know if intentional or not, but you would think they know the correct pricing as advertised in their menu. Our room was on third level on the side where the hotel entrance is located. This area can be noisy at night, especially on weekends when people are walking on the street and street musicians (which hung out a few doors down from the hotel) are playing. The rooftop terrace is nice but the views are limited and there were many yellow jackets/hornets around the evening appetizers at the bar.
Location Graffiti and beer bottle drinkers outside nightly
Great location, nice big bathrooms, spacious rooms in general. Nice comfortable accommodation, walking distance to everything (including nightlife and many major attractions). Bellhops were very nice, but some of the desk staff was slightly unfriendly and unhelpful. Restaurant staff asked us to leave table (in beautiful garden) after finishing coffee to make room for other guests but there were many other tables. Guest service not the hotel's strongest area in my brief experience.
Very good location Its a little pricey
Great location, beautiful hotel, rooms are very large and comfortable; staff is friendly - we loved this hotel !!!!
Beautiful hotel in perfect location, many fine amenities. A contemporary haven in old Rome.
We had a 5th floor room with an outlook over surrounding streets and river. We were able to check in a little early and checkout a little late with no problems. Staff were helpful and efficient.
Overall very good exprience.However we did feal that some of the staff could improve their attitude towards customers Customer Service.
the hotel staff was very pleasant and helpful
Very close to all of the historical sites The lack of air conditioning in the room. It worked great in the lobby.
The location was incredible! It is literally at the Piazza Venezia. The bus stop is right outside the door (easy access from the Termini station). The Trevi fountain; and Colloseum are real close. Staff did not seem to know the new computer system very well, so the checkin and checkout took some time.
Location location location, also featured every amenity we required, such as a bathroom and shower. Room safe didn't work
A well located hotel with attractively decoratated common areas and a nice lift The rooms were so small. Bathrooms even smaller. To describe our room as a 'Superior Double' was to misrepresent the room on 2 counts. It was neither superior, nor double. Then there is the matter of the 24 hour smell of baking donoughts from the bakery below, the lack of hot water, the heating system that didnt work............
it has very central location
good location too small rooms
the only good thing the hotel has to offer is it's location this was without a doubt the worst hotel I've ever been to. the rooms were extremely small and dark, with hardly any air coming in. half the time there was no hot water to take a shower. the worst part was the toilet - the water was'nt running well down the toilet. twice they told us they had fixed it when the actualy did nothing, and only when it got impossible to stay there, and after we demanded to talk to the manager - they finally switched the room to one that was a little better. on top of all that, they "forgot" to mention that there would be constructions going on at the hotel, so it was also messy and noisy. I would never, ever, recommend this hotel.
location is perfect
Loved the location to all things in rome! Bus stop right at the front door for St. Peters and a 24 hour bakery with coffee bar downstairs. several nice restaurants in general area and a short walk to panthenon and trevi. the colleseum and forum are a short walk away. The noise from the street is noticable, but we used the tv which was only in italian as white noise and did not have a problem sleeping as we were exhaused when we came in. The bathroom as noted by other travelers is small, the toilet is close to the 1/2 bathtub so would not be good for large people, but there was plenty of hot water and we had no problems and found it adequate for our needs
location was the only best thing!! extreme ultra small room with cramped bathroom. no breakfast.
Location near torist centres for walking. Most things were good
The staff was really helpful and kind. The breakfest was very good. We were three couples that had three different rooms. Our room was in the new part of the hotel, it was big and very nice. The location was perfect.
Did not understand the concept of the "open closet" in a double room
I stayed @ the hotel with my husband & my 19 years old son& 10 years old daughter.The lobby&sitting area is v.stylish &safe for the kids.They liked the net facility in a quiet romantic area.The staff was nice.The rooms are clean .I was searching for a relaxing place & close to the action &the sites & i found it .Quiet &clean.I wished the rooms whre bigger & had more servises.But i liked it & i will do it again .It should be ranged as 4 stars. They should specify on the net the difference between each room in the same level because they are mixing all together.I checked a lot with the hotel to have what i want or what i saw in the web.
location staff helpfulness free computer accessability breakfast staff were very courteous and pleasant always there to assist us would definately stay there again
I enjoyed the deluxe room with a terrace and the central location of this hotel I think the services and the break fast could be improved
I got a better impression of the hotel from the website than what I was initially faced with. Hotel staff spoiled me though and showed me to a better room. Lovely staff, great location, small fairly comfortable room.
The location of this hotel s perfect for anyone wanting to discover Rome by foot. Close to the Pantheon, it's quiet location on a cobbled street means it is discreetly tucked away in the heart of the city.
dinning room is lovely
Very nice, clean, good air conditionning. Good value for money.
Great location, walking distance to majority of tourist attractions & shopping areas, nice lobby Small room, unpleasant smell from the bathroom. And I still have no idea if the elevator works ;)