St. Louis hotels near Laclede's Landing

Cons: Except for front desk, all other staff were unwelcoming and not helpful. Also they only provided one bar of soap that had to be used for both the sink and the shower.

Cons: The staff did a poor job of providing customer service. The room card didn't work no one explained that you had to go to the 8th floor then get off and find another set of elevators to get to your room. It was loud The casino makes everything smell like smoke and whatever they use to try and mask the smoke.

Cons: We drove down from Indiana. It was a 5 + hour drive. Not horrible but long enough. When we got there we had to wait 30 minutes for our room to be ready. It was 5 pm. WELL after the check in time. That was aggravating. We were supposed to have a tub in our room and we ended up in the handicap room, so not tub and the shower was set up for movement challenged individuals. Great that they are accessible for people that need it but we would have preferred the room we booked. The sink in the bathroom leaked and the soap shelf in the shower was pulling away from the wall.

Cons: When we arrived there were 16 people in line and only one person working the front desk and it was taking at least 5 minutes to check in each person. We arrived at 3 pm when check in begins and there was only one staff member. Even if people in line were couples that would have been a 40 minute wait. We left and came back to check in later where we still had a short wait. Both yesterday and today there was only one working elevator. We were on the 4 floor. We waited 20 minutes for an elevator. Every time it stopped on our floor it was packed full with no extra space for us to get on. This was all a violation of the code to only have 2 people on the elevator at a time due to covid. We attempted to take the stairs but all the stairs we found would only go as far as the 2nd floor and if we went to the first floor it was an emergency exit only and had a warning that the alarm would sound. So again we were stuck waiting for an elevator that we couldn’t get. I finally called the front desk and asked if there was a set of stairs that didn’t lead to an emergency exit and explained our situation. They looked at a map and provided us directions to a stairwell that went to the first floor. We were met with a very hazardous stairwell that was blocked. But we finally managed to fins a way out of the building more than 30 minutes later! This was completely unacceptable.

Cons: There was hair on the floor, and a used shampoo in the shower!

Cons: Downtown location means that you will pay at least $20 per night for parking! Hallway noise seemed to come in a bit louder than in other places I've stayed.

Cons: Nearby bridge construction makes it difficult to access. Said bar was closed when there were still people in it. Took forever to check out - one agent to handle phones and checkout. Then I needed change for a valet tip so skipped the front desk and asked the restaurant - took over 5 minutes to finally get my change. Staff all friendly and tried to be helpful but the actual result was frustrating.

Cons: There are too many extras that the customer has to pay for. The Internet was $12.00 per day and the cost for drinks and food in the hotels restaurant were not a good value at all. We found ourselves going to the Hilton, just a block away, for these amenities.

Cons: Food options were pricey - especially in-room. No hot tub (was really hoping for this esp after long days during biz trip and when cold out). Fitness Center has nice footprint and facilities but could be better equipped (more weight options - less cardio machines). They tried charging me for parking ($20) even though I arrived via Uber & told them I had no need for their parking services when I checked in the night before.

Cons: There was only one robe in our room for two

Cons: Nothing

Cons: Did not like the price. Too pricey for just a place to sleep after a game.

Cons: it was the closest hotel to where i needed to go, but it was half a mile (7 small easy to walk blocks) from anything else.

Cons: Everything was very nice

Cons: Nothing extra was included, no free breakfast, not even a free bottle of water even though it's sitting on your dresser when you get there (has a tag for $3). Minibar, like any hotel, was way overpriced.

Cons: Was suppose to check in after 3 didn't get 1 room till 5:30 and didn't get the other 2 rooms until 8:30 at night. Some of our group had to change clothes in the hotels public restroom. Front desk staff was not very helpful probably will not stay there again.

Cons: There was a wedding booked downstairs and the music was so loud you could not sleep. When we complained we were told "You're not the only guest who've complained, hopefully it's over soon". That is not a solution and im sure not the first time that has been a problem for guests. I didn't book there to sit up until 11, I won't be back.

Cons: The cleaning staff was very aggressive in there multiple attempts to enter the room while we slept in till about 10. And then while we were showing and getting ready to leave. Needless to say it was uncomfortable and frustrating. There was also construction at the entrance of the hotel this time during our stay. The room was loud. And the street and sidewalks were a mess.

Cons: difficult communication a change of date I actually paid twice for a room!! Oh well!

Cons: There was a high pitched humming noise, like from something mechanical, coming from outside the room. It wasn't too loud, but you could hear it. I don't know if it was the hotel itself, or noise from the street. We were on a higher floor as well.

Cons: Not clean and immature staff. Thought overpriced for how dirty it was.

Cons: N/A. the only thing i did not care for was our room was next to the elevator sooo first thing in the morning you could hear it for some time, other than that facility was very good.

Cons: Not a single morning newspaper. No possibility to buy forgotten articles in the hotel. Quite a walk to public transportation. Location a bit gray, not green.

Cons: They needed more staff working the continental breakfast to keep up.

Cons: Bed was a little firm for me but I admit I like them softer than most folks do.

Cons: One person on the staff -- doing hospitality in the afternoon -- was kind of rude.

Cons: No big complaints, except maybe the distance from any attractions.

Cons: Pool water was slightly on the cold side. Also, I like the idea, but the dispenser for shower soap & shampoo weren’t great.

Cons: Our room smelled like an ashtray. No other rooms available. It was DISGUSTING. We came back from a night out at a wedding and all our stuff smelled horrible! The bedding reeked of cigarette smoke too! It was nasty. First time at Drury and DEFINITELY our last.

Cons: The hotel DID NOT HAVE OUR RESERVATION from Kayak in their system. Luckily there was a room available which was a miracle considering the Garth Brooks concert and Polar Express experience were events that day/night. Extremely disappointed and would have been quite angry if there had not been a hotel room available. I had my email confirmation from Kayak but the hotel had no record of the reservation. And we obviously had to pay the going rate instead of the rate from Kayak.

Cons: The options for food weren't spectacular but it it was okay. There were weddings two of the nights we were there so the bar and Grand restaurant in the lobby weren't accessible. Mall was a little disappointing but again, nothing that would detract us from returning.

Cons: The layout is weird (it was hard to find our room) and it was a long walk from the entrance to the room. My biggest complaint was the pool: It looked fine from the surface but then I got in with goggles on and was disgusted to find wads of human hair and other dirt all over the bottom. Maybe the filter was broken? Regardless, it was gross. Also, there were no towels (and no one came to refill them in the hour I was there).

Cons: Parking should've been free and guest needs a map of the hotel

Cons: Hard to find your way around. Staff was less than helpful.

Cons: The walk to the room was long.

Cons: Access around the grounds could have been better. Overcrowded due to Wine tasting event which restricted/limited access or traffic through certain sections of the campus.

Cons: It was being rehabbed a bit so it wasn't in its full glory

Cons: The rooms were a bit drab and uninspired.

Cons: They had a special event which kept the remaining guests from the main foyer, bar and Starbucks. It was disappointing to miss those in the evening.

Cons: not having enough money to stay longer

Cons: Paying per day for parking

Cons: Having to pay $20 to park a night, and had we not be Hilton Honors Reward members we would've had to pay for breakfast as well. The layout was a little off, with the rooms a distance from the lobby. There was a wedding two of the three nights and everything was blocked off made it inconvenient and missed the light show. Very few shops in the shopping center.

Cons: Seasonal pool Non-hotel customer traffic Long wait for valet (understaffed)

Cons: Lobby staff are a bit robotic. Could use some sprucing up in the way of personality and interpersonal skills.

Cons: Parking is $25 for self park and $35 for valet... I highly recommend the valet! It's definitely worth the extra money. (It seems expensive, but a lot of hotels in downtown areas charge money for parking....)

Cons: I thought it the property would be a little more upscale like other Curio properties I’ve stay with. Also, I chose this hotel partly because of a particular piece of equipment in the fitness center. The equipment was broken unfortunately, but also looked like it hadn’t been wiped down or cleaned ever.

Cons: The fitted sheets for the bed were under sized for the bed probably due to shrinking and wouldn't stay on which was very frustrating along with effecting my sleep. Once you moved past the main floor the smell turn from pleasant to mildly musty. Not to mention the women who checked us in said that we were not charged for parking and not to worry about it, then when I got the bill it was there. I don't mind paying for things, but don't tell me one thing then do another. When I registered my complaint during check out the fellow said sorry and quickly checked me out without another word.

Cons: Had trash from previous guests, hair in bath tub, had ants in bathroom they moved us to new room only to have ants there also. They did come and spray but still had lots of ants got on our personal items and brought them home with us ugh.they did give us a 30.00 food credit at restaurant but the food was not good and all the dishes and glasses had a sour dishwater smell. Ugh the staff and people were great but need to have a come to Jesus meeting on room cleaning ,insect control,and a clean kitchen . at least with dishes . also when I arrived I was told I had to pay an extra fee for parking ! really ane you kidding me. I am staying and paying for a room but have to pay to park anywhere! Why not raise the price of the room and include parking . no one likes a surprise. Think it was 12.00 a day. I am not one to write bad reviews and only am writing this in hopes they will correct these things.

Cons: We were not informed at booking or check-in that parking was $10/night. We were also not informed at booking that we would be charged $40 to a credit card that would be refunded to us after check-out if there were no damages to the room. The front desk staff was very rude and treated us as if we were children, instead of the paying customers that we were. The hotel was very old and the online photos and descriptions were very off from what it looked like in real life. They were doing some sort of construction, so half of the entrances were locked. This was the worst Mariott I have ever stayed at.

Cons: The prices at the restraunts were a bit high

Cons: Rooms dated, lots of issues with keys

Cons: Parking was awkward and the room at the back of the facility was a very long walk. The crazy kids in-house for their animation convention was weird, but they seemed to quieten after about 10pm so maybe the hotel laid down ground rules. They were entertaining though.

Cons: Room was very damp and moist- very uncomfortable, almost unusable. Ventilation is an issue. Sales office misrepresented costs of hospitality room we obtained in connection with our dad's funeral. Very disappointed that management would not correct this issue after bringing it to their attention.

Cons: About 7 in the morning a sound check was performed in their attached facility. Was hoping to sleep in a bit.

Cons: No Microwave, no refrigerator, and the in hotel dining was very, very expensive. $20 for 3 blueberry pancakes and 3 slices of bacon with a water-a incl $3 tip. $20 for a cheeseburger and fries with a water - incl a $3 tip. They must think they are the Ritz Carlton.