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Everything was good
the room and the location
THe hotel staff were very helpful and friendly. The location of the hotel was excellent both with regard to the tourist spots, restaurants, and the train station. Our room was spotless. We stayed 5 nights and couldn't fault anything. We had a room located at the front of the hotel and there was no noise at night. The airconditioning worked very efficiently and could be controlled and was practically silent! IWe would certainly stay here again.
there was only smoking rooms available when we arrived as myself and my husband are not smokers we declined this room and were advised a non smoking room would be available in an hour. When we returned we were delighted to be told that we were to be upgraded to a nicer room. It was wonderful. Staff lovely and very helpful. Central location close to everything. I was disappointed in the spa. The girl was pleasant and helful myself and husband booked in i tried the celtic tradition thought it was quite a clinical invironment it was rushed and over very quickly she was working on her own and was moving from room to rooom between my self and my husband it was not as relaxing as other spa experiences i have used in hotels i have stayed in. I would not be recommending it as it is too costly for what we received
LOcation and warmth at night TV could not be used without a E25 payment and no keele in the room
Its location, cleanliness, and friendliness of the staff
Spacious room,nice large bathroom. Comfortable with friendly atmosphere. A perfect location for city trip. I missed a large bottle of water in the room (complimentary or payable)
Nice and clean place, services excelente and really in the middle of the city
Location and staff were super, breakfast was very good that they did not have free internet/wifi
staff very helpfull,centrel area. no breakfast in price.no coffee use in room.
Friendly staff, late checkout no problem, Room exceptionally clean and perfect location! The 2 things I look forr in a room dissapointed me. Comfy bed & pillows, and good Shower. Bed was hard and full of springs. Pillows were paper thin. Shower went from freezing cold to hot and varied water pressure. These bad points took everything away from the good. Think twice.
Helpful staff , good location Family room small , no privacy in toilet
Central location Lack of English tv channel and the smell of drains!
Clean & Comfortable Bathroom door arrangement
Excellant location in heart of Valencia
An excellent location for the Old Town and transportation links. Very efficient staff and a well-appointed hotel. Good value for money.
good breackfast and internet free in the room
The place. Very central and in a very nice area Not easy to approach with a car and difficult to find a parking place!
Location was a major plus close to train station and nightlife in the old quarter. We would have used hotel for breakfast except for the price which we thought was expensive.
Very central location in historic building. Good breakfast wide range fruit, yoghurt, cheeses, etc
It's location to the centre of the city The shower flooded the bathroom
I liked the staff, the rooms, the price. It was like a tiny oasis in the heart of the old city. Extremely great value for the price The bed were a bit hard, but more than adequate.
Personel was very well skilled.
I was closed to the old town within walking distance of major sites and downtown Parking was far away 5 blocks and expensive. Breakfast was poor and not a big selection as in other Hotels
Very modern, fabulous decor, excellent location. The glass bathrooms leave little room for privacy - I think the blind between the bathroom & bedroom should be opaque to enable a least a little privacy.
Good location. Modern decor. Nice staff. Hotel was fine did what it said on the tin. Rooms could have done with being a little bigger. Door to bathroom wasn't fully closeable and was in effect a sliding screen. A proper door would have been preferred.
The hotel is very classy. It looks even better than in the pictures we previously saw of it. The staff are excellent; cleanliness prevails; would definitely recommend!
Very kind, helpful and polite hotel staff, great location. I liked the design of the hotel with a bit of a mysterious touch. The room is very cosy somehow. I really liked staying there. No free wifi. Cable internet is free , but sometimes they run out of cables.
Building works being carried out on the building next to it and also the street was a bit noisey
Located in centre of old town. Car parking in hotel.
we were 5 years married and when we check-in in the room, there was champagne!!! They made our stay unforgettable..fabulous. the airco system was a bit complicated
An excellent hotel, styled differently to a lot of hotels and it works well
Good sized room, central location, good breakfast choice and quiet for a city centre hotel. No, met my expectations.
An extremley comfortable hotel with friendly and welcoming staff.
Location, very know-what-to expect hotel (same as any business-like hotel, no atmosphere but very clean design), spacious room
Great room, absolutely huge. Reception staff unfriendly & unhelpful.
Staff were very helpful. I didnt book 'with breakfast' as the cafe across the road is excellent.
Fair Location was not easy to find
Perfect hotel a perfect location with pleasant staff.I highly recommend this hotel
All staff were helpful
All very comfortable central. Very charming staff
Location not far from station and centre of Valencia. Slighly noisy from revellers at the front (we were woken at 4:00 am by someone getting into their car and getting out of a parking space by driving into the car in front, smashing a headlight). Family who stayed in room at back thought it much nicer - more spacious and quiet.
The location was excellent. The staff were friendly and helpful. The breakfast was expensive. There were no tea or coffee making facilities in the room.
perfect allocation The hotel is a little bit old and I think 4* is too much for it.Plasma TV is ver very small.
the location for its closeness to the historic old town
breakfast in room was excellent and there wasn't extra price. the idromassage-swimming pool at the top of the hotel was closed.
Very centrally located. Nice and comfortable rooms.
Location during the day was good Location at night was scary... lots of guys walking around trying to talk you into visiting their strip clubs. Worst part about the hotel was we did not have any hot water either morning (and the cold water was tinted rust red). Called front desk and they assured me it was fixed. I'm not too smart but I can tell the difference between hot and cold water. The second night they offered me the opportunity to shower in another room (??). I complained to the manager during check out and he just apologized and restated his thoughts that it was fixed. There was no offer of a discount or elimination of a bar tab. I will not return.
Location was very good
Location is excellent. 3 minutes walk from the centre but in a quiet pretty square with a fountain and 3 good restaurants. Taxis outside. Good breakfast, freshly cooked to order if wanted. The room was comfortable but a little "tired" and the bathroom needed refurbishing. The room could have been warmer, mid-November and the heating was ineffective and there were a lot of windows and insufficient double glazing.
The friendly staff, the location of the hotel, the facilities. The cost of breakfast
location in old city, and room- beautiful, good size, had 3rd bed. very good buffet breakfast in restaurant in hotel. no
The staff made my visit very easy, they were very friendly and helpful
Excellent location, close to everything - shops, restaurants, attractions and the metro. Very nice facilities, staff very friendly and helpful. Very good value for the money. Would definitely stay there again. Cafe next door was excellent as well. The room was in a state of disrepair - lamp next to the bed was broken, the telephone outlet was partially pulled out of the wall and the shower head height adjustment was broken. None a big deal but out of character for what was otherwise an excellent facility.
The hotel is ideally situated for exploring valencia. Plenty of bars and restaurants near by. Close to tourist attractions and transoort networks Only one slight fault. It would have been nice to have tea and coffee making facilities
This hotel was perfectly placed for exploring the old city and was within easy reach of restuarants and shops in a very nice area of Valencia. The bathroom seriously needed an update - paint was flaking on walls, and the bath surface was not good. The soundproofing in the room was very bad, we could almost hear the people in the next room breathing! Shampoos etc were not replaced each day and although the website stated that internet access was free - it wasn't.
Central Location. quiet. friendly service
Wonderful location in historic city centre. Near subway station (25 min from airport). Good (but a bit expensive) breakfast.
Location of the hotel.
Location, ambiance, comfort, friendly staff No parking
the hotel is very nice and modern from inside,its in th center some stuff dint know how to speek in english
staff were very helpful, gave us a room with a view etc. Breakfast buffet excellent, location excellent.
View No balcony which was why I chose it
In the middle of the city, easy to get to know Valencia Staff at breakfast were not freindly at all
The hotel was superbly located and it was extremely nice. Did not have a queen bed but instead two twin beds put together
everything was brilliant,the staff,the food ,the cleanliness
Beds on wheels ??? and breakfast was a bit poor
location requested washcloths, was given only two for the entire 5 night stay.
Comfortable Room. Wi-Fi in the room (4 Euros per day - they didn't "gouge" you!) Great bathroom with lots of quality towels and amenities. Great house-keepers that got your room made up early every day. Unable to control the temperature in spite of having asked maintenance to have the controls "fixed". The room was incredibly hot and we had to keep the window open to cool it down. With the window open, you needed ear-plugs to sleep.
position perfect/frontdesk helpful/room very clean/lovely breakfast/quiet/near many bars/restaurants
Staff assisted with parking which is very difficult in Valencia. NO
Location is superb - right around the corner of the placa de ajuntament in Valencia and next to a parking garage. Staff very helpful and friendly and room clean and quiet.
Location. No parking arrangement with nearby garages.
Good service from the friendly staffs
The hotel is perfectly placed. Good looking. Little details that did the stay better. It was noisy. Only one person in the entrance (in a holyday, which is a special day for hotels). The hotel hasn't own parking (bad bad bad).
Modern interior, clean, friendly and in a very good location.
Great location, friendly staff and comfortable room.
Great location in the centre of the old town.
The staff were excellent even though I don't speak Spanish. I would stay there again. My one critism would be the Breakfasts if you were late nothing was left. But reception was out of the top drawer.
it has only airco if the heater is not on, which is regulated by the hotel so it is or or.
good value for money in a great location. breakfast was great and staff helpful. room clean and fairly quiet of an evening even in such a great cental location. plumbing a little dodgy but it was the old part of town so quite understandable.
the staff and location could not be faulted. the rooms are big and the bed is comfortable. we were the first guests to stay at the hotel so initially there were teething problems and the restaurant/bar was not open. However various items were being installed during our stay so in the near future am sure it will be fine.
The service was very good and the rainshower was fantastic Although the booking.com site said it was with a bath, there was no bath and unfortunately the promised wifi was out of order.
bad smelt in the room; big noise from the street; too easy breakfast
Hotel is brand new and very clean. The room was ready when promised and the staff was very helpful and attentive.
helpful staff. Close to city. good standard of decor. good breakfast choices. the level of traffic noise was excessive in my room which faced the street.
Modern interior which does not fit with the exterior or local architecture.
Getting out and about and walking along the Turia river bed, also ease of travel on the buses
The hotel was well placed easy to walk into the old town. The rooms were basic but nicely decorated in a modern style and they had what you needed. the bathroom was a good size and the shower was very powerful. Breakfast looked good although we didint try it.
Fantastic value for money. Good location, close to the metro and 10 minutes walk from the centre. Couple of supermarkets, fruit & veg shops, panaderia's etc.. near by for self catering.
very convenient for the city center and metro
I liked the most the hotel staff who was always polite and very friendly, the location and the design of the rooms. Maybe the cleaning staff should do more.
Nice, clean rooms. Apartments at walking distance from the center. Could use a drinks/snack automat. No soap/shower gell in the bathroom.
Excellent location. Very nice and clean room, perfect kitchen.
The staff were extremely helpful throughout our stay. The location was a short walk to all the major attractions yet quiet enough to get a good nights sleep! The apartment itself was spacious and modern, just what we were looking for.
The apartment was well equipped, very comfortable and within walking distance of the old town. It was also very close to the metro station and easy to get to from the airport
Excellent accomodation, toiletries and fresh towels provided daily, very friendly front desk, all white goods available from front desk, kettle, iron, toaster, hair dryer etc.Staff happy to provide information, maps etc about the area along with discount vouchers for supermarket accross the road. Coffee and snack vending machines in the lobby along with PC's and printer incl free internet Underground secure parking for 13 euros per day. Five minute walk to old town, restaurants, pubs etc. Would happily stay here again if i return to Valencia.
Very nice apartment Maybe, only spanish programs on tv
good value nice staff , cleaning should be better-the bed is not for two ...
It was centrally located. No coffee/tea making facilities.
The location of the hotel is excellent right in the downtown (the old part of the city). Easy access to the railway and subway stations. It could be a little bit noisy due to the restaurants in the area.
The location was very good in the centre and walking distance from important land marks.
It was so close to the main train station we actually walked past it at first. Very clean, modern fixtures and fittings, free wi-fi Disgusted to find that after leaving they added a charge from the minibar that was not used during our stay. Also it was the start of November which must be classed as Winter in Spain but at 23degrees this was hot for us travelling from England and the air-con had been switched off to be used as a heater only, so we had to leave the window open all the time as that is too warm to sleep
Some of the nicest, friendliest staff anywhere. Location is the best: city center, shopping, historic sites, metro, train, busses, direct connection to airport, etc. Just around the corner is Baldo, highly recommended for tapas, drinks, and meals. Pedestrian streets cut noise tremendously. (But read further about surviving other noise . . . ) Not a criticism of Sorolla Centro specifically, but Spanish construction methods and materials simply do not allow for good sound insulation either internally or externally. Even four- and five-star hotels in Spain have this problem. always bring earplugs and choose a hotel like Sorolla Centro away from a busy street. (If you ever think you were in a sound-proofed hotel in Spain, it was because you had well-behaved or nonexistent neighbors and the city was unusually dead during your stay.) Other than this very general comment, I have no criticism of Sorolla Centro and recommend it highly!
Room was ok, no troubles and it was clean. We did not like the location very much, although very central, room was not super comfortable, e.g. no drawers to put things, atmosphere was kind of standard (not nice), no balcony, no view, no nice seats (only one chair) and as for the temperature it was very warm and pressing (not fresh). In the bathroom there is no airco.
Location is excellent, staff professional, room modern and quite spatious, balcony overlooking the street very nice. No complaints at all.
Good service (almost as in a 4 star hotel), quite tasteful room etc., close to the old city. The price of breakfast was 8EUR and for that price it could be better...
perfect location, in downtown Valencia. Noise from the street at night
I was unable to turn off the music, the switch appeared to be broken.
Location No porters to help with luggage
both the location and the friendly, helpful staff.
Location 0f the hotel was exelent for. over 75 year old wife and husband.You could go everywhere and if needed the publik transport it.was allmost att the hotel steps.
It was minutes away from every amenity
kind staff and nice position
It was very nice and clean. The bathroom was spotless, with fresh towels everyday. The beds were very comfy and again very clean. Having CNN on the TV was good and a hairdryer was handy too. The hotel is in a very good, central location. The staff were very friendly, helpful and very kind, even when trying to understand my very bad Spanish! They spoke clearly and slowly so that I could keep up too. The walls were extremely thin and you could hear everything through them - so much so that you could wake up thinking there was somebody in the room! There was a lot of noise - during the night and early in the morning - from outside in the street (where there was a lot of building work going on) and from other rooms next door, below and above us.
The hotel is located close to the city center
The location of the hotel and the price The single room I had was tiny, with a window looking out onto a shaft
very good location n/a
The location, it is nice to just be able to walk out the door and find all nice places at walking distance the room is quite small
The location of this hotelis excellent. It is a two minute walk from the old town and is situated directly in the centre of Valencia. The room was nicely furnished and the view from the balcony was awesome! Nothing at all.
Good value, excellent central venue with balcony and views of the central plaza, 17 & 23 yr olds liked 24 hour access!! Some initial confusion over booking and sent to wrong and inappropriate room to start with - resolved with no further problem. Would have liked tea and coffe facilities in room.
comfort, at the centre and near metro and buses
Great location, friendly staff, beautiful room, perfect!
Location Very good staff helpful & friendly there were 3 of us the room was good but only 1 very small wardrobe so we moved & the next room was small but more space to hang our clothes
If you ask for a late check in ensure you key still works after 12!
Good central location My room was on the 2nd floor near the breakfastroom and a small kitchen. This caused quite some noise/disruption in the mornings
the hotel is in a great area wit views of the main square and adjacent to the old town.