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(Return)
Airports
Origin
London
£407
only
£407
£636
only
£636
£538
only
£538
Edinburgh
£300
only
£300
Destination
Hartford
£300
only
£300
Wed, 24 Jan
EDI
BDL
7h 05m
Wed, 31 Jan
BDL
EDI
6h 25m
£300
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 2354 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
JFK
CDG
Excellent 10.0

Pretty good but bring your own food and water

JFK
CDG
Excellent 8.0

The aircraft and the entertainment and the planes left on time and it was affordable for the most part!

That you have to pay for luggage and there was not food or beverage included

CDG
LAX
OK 4.6

The price was good for a round trip flight. The movie options are good as well. The crew was okay. This was a full flight and no one went above and beyond for guest service but no one was rude.

The boarding process was extremely disorganized. The original time to take off was 3:30 (15:30) we didn’t take off until 4:45. It took 45 minuets to board the plane. Everything on this flight you have to pay individually. This is an 11h 30 m flight and bags are not included and a meal is not included. Even a small bottle of water, or coffe or juice will cost you $3.00

LGW
JFK
Excellent 8.0

I've been traveling to Europe and back for 40 years+. This is the first time I have ever had to weigh in my pocketbook along with my carry-on bag - that's outrageous!!! I realize that you are a discount carrier, and one has to pay for luggage, but this is ridiculous!!! You go to the extreme, and a women's pocketbook should not have to be added to the scale along with any other carry-on bags for a total weight of 10 Kil. That's extreme and very miserly in my opinion and not a positive refection on your airline!

SXF
OSL
Mediocre 3.6

Oslo airport was nice

Flight attendant was rude. Flight was delayed like crazy. Boarding takes forever in oslo

Tue, 27 Feb
LHR
BDL
28h 10m
Wed, 7 Mar
BDL
LHR
31h 10m
£407
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 3 May
EDI
BDL
11h 45m
Mon, 7 May
BDL
EDI
9h 10m
£479
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 4137 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
DUB
Good 6.3

I had a changeable ticket but could only do so a 1counter. Missed earlier flight as a result. Terrible service. At Dublin airport going out they let me change at the gate. Bot not in Heathrow.

DUB
CDG
Excellent 10.0

Free-for-all boarding was less than ideal. Boarding by seat rows as on Boston to Dublin flight would have been better.

DUB
MCO
Excellent 10.0

Even if Aer LIngus is considered a low cost, I felt it was everything but that. The plane looked new, the board computers were modern and had the latest movies, there were charging docks for phones and even internet. We got to Orlando 30 minutes ahead of schedule, which was great!

DUB
JFK
Good 6.3

average to below average

robbery for a small glass of wine - $8

AGP
DUB
OK 5.0

on time

food is expensive and the drinks are robbery

Wed, 24 Jan
EDI
BDL
18h 13m
Wed, 31 Jan
BDL
EDI
17h 26m
£564
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14988 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
IST
LHR
Excellent 8.3

All was easy

It wasn't super comfortable

LGW
AMS
Excellent 8.0

Not impressed at lack of free food on ba flights

LHR
BWI
Excellent 8.0

It felt like there was more leg room than on the US airplanes.

I thought the food was just okay.

LHR
CDG
Excellent 10.0

The plane was new. The crew was awesome and the flight short.

FRA
LHR
Mediocre 3.0

Being charged for everything! Even a coke....really! Couldn't reserve a seat until 24 hrs. without paying extra .

Mon, 26 Feb
LHR
BDL
13h 54m
Thu, 8 Mar
BDL
LHR
14h 45m
£629
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1029 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LHR
HKG
Excellent 10.0

Friendly cabin crew, excellent food and drinks. Very happy with the service we received

LGW
UVF
Excellent 10.0

I had a comfortable flight to Tobago. Staff was quite friendly and helpful

MEL
LAX
Excellent 8.0

These seats are small

LHR
BOS
OK 5.0

We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it

LHR
LOS
Mediocre 2.6

Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite.

The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner.

Tue, 3 Jul
LCY
BDL
20h 47m
Tue, 10 Jul
BDL
LCY
25h 02m
£636
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 18255 reviews
Overall
8.2
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
FRA
IAH
Good 6.6

Same reason as above.

DFW
FRA
Excellent 10.0

Very helpful people!

IND
YYZ
Excellent 9.6

boarding area was bit confusing

MUC
FCO
Excellent 10.0

Efficient crew. Quick service, quick flight.

No negatives.

CLT
MUC
Excellent 8.0

On my way to meet my granddaughter & took Lufthansa flight! Very satisfied with the overall. Crew very friendly, helpful & knowledgeable. Smooth flight & super landing in Munich!!!

Sat, 10 Feb
LHR
BDL
11h 50m
Sun, 18 Feb
BDL
LHR
31h 00m
£648
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21056 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YXS
YVR
Excellent 10.0

Easy booking , excellent rate and good follow up with reminder emails for check in and gate information on every trip

Nothing

LAX
YYZ
Mediocre 2.0

Nothing

The customer service was disgraceful. Air Canada has set the bar very, very low.

GVA
YUL
Mediocre 2.0

Nothing

Again in the flight back delay for one hour and half in Geneva Even Kayak are not update with flight and just send automate emails for nothing for no actions

SFO
YVR
OK 4.0

Flight was delayed and left 2 hours late.

YVR
TPE
Excellent 9.3

Seats were comfortable. Food was OK.

Sun, 10 Jun
LCY
BDL
27h 32m
Mon, 18 Jun
BDL
LCY
19h 10m
£693
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1667 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
NCL
AMS
Good 6.8

Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed

Flight was delayed due to weather in Amsterdam area

CPT
AMS
Excellent 10.0

The supplied pack of toothpaste/toothbrush

AMS
MAN
Good 7.0

The flight attendants could not do enough for you.

Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in.

AMS
CPT
Good 6.3

Excellent experience with the cabin crew.

Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor.

IAD
AMS
Good 7.3

787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach.

Wed, 28 Feb
LHR
BDL
13h 35m
Wed, 7 Mar
BDL
LHR
14h 10m
£422
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 2 Mar
LHR
BDL
28h 10m
Wed, 7 Mar
BDL
LHR
14h 10m
£422
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 19 Apr
EDI
BDL
29h 00m
Tue, 24 Apr
BDL
EDI
15h 45m
£498
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 4137 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
DUB
CDG
Excellent 10.0

Free-for-all boarding was less than ideal. Boarding by seat rows as on Boston to Dublin flight would have been better.

BOS
DUB
Excellent 10.0

Was exceptionally impressed that the cabin crew made a cabin-wide announcement concerning a passenger with a peanut allergy. Other airlines could learn a lot in this department. Keep up the good work!

DUB
ORD
Good 6.0

There were 3 travelers in our family and we were not seated together. I assumed the flight was full but to our surprise there were empty seats that would allow us to be together. Serving of meals and drinks were slow although the food was better this time compared to our Chicago to Dublin trip. Movie selections were poor.

BOS
SNN
Good 7.0

Tail winds shortened the flying time by 45 minutes

seats... no space menu.... skip it movie choice ... fair at best

JFK
DUB
Excellent 8.0

I had a good flight. No complaints.

Tue, 27 Feb
LHR
BDL
28h 10m
Wed, 28 Feb
BDL
LHR
14h 10m
£433
Trip: 2 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 19 May
LHR
BDL
11h 25m
Wed, 30 May
BDL
LHR
11h 15m
£513
Trip: 12 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 4137 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
JFK
DUB
Excellent 8.0

I had a good flight. No complaints.

DUB
CDG
Excellent 10.0

Free-for-all boarding was less than ideal. Boarding by seat rows as on Boston to Dublin flight would have been better.

AGP
DUB
OK 5.0

on time

food is expensive and the drinks are robbery

DUB
JFK
Good 6.3

average to below average

robbery for a small glass of wine - $8

YYZ
DUB
Excellent 8.0

Great seats plenty of leg room

The food... Yikes

Mon, 26 Feb
LHR
BDL
14h 58m
Tue, 6 Mar
BDL
LHR
16h 41m
£577
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14988 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
CDG
Excellent 10.0

The plane was new. The crew was awesome and the flight short.

LHR
BWI
Excellent 8.0

It felt like there was more leg room than on the US airplanes.

I thought the food was just okay.

LCA
LHR
OK 4.6

Crew were great.

Stop trying to be a budget airline and invest in your customers rather than shareholders. Need better seats, free meals on 4+ hour flights, and entertainment. Also, the plane was old and definitely needed interior work (call buttons and lights were constantly flashing and ringing for the last 30 minutes of the flight).

IST
LHR
Excellent 8.3

All was easy

It wasn't super comfortable

LHR
ATL
OK 4.0

Crew were good, the food was mediocre when they served lunch - but then there was nothing more to eat until nearly the end of a 9 hour flight, by which time it was past 10.30pm back in London. At that point, all that was offered was half a sandwich and a biscuit.

In-flight entertainment didn't work at first, and then when it started, kept on threatening to shut itself down every time I moved. The selection was ok but nothing compared to other airlines. The screen was tiny and low resolution. The seats were old - the same ones as when BA introduced their premium economy back in 2000. The aircraft was desperately in need of a refresh.

Tue, 27 Feb
LHR
BDL
28h 10m
Sat, 3 Mar
BDL
LHR
28h 35m
£440
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 27 Feb
LHR
BDL
13h 20m
Thu, 8 Mar
BDL
LHR
14h 45m
£629
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1029 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LHR
SFO
Excellent 8.0

Quality of service was good in the plane

Not many good recent movies / shows on in flight entertainment. Food was okay. But, the quantity was too little. It took a really long time for a second boarding pass check at London airport. Other airlines don't usually ask for a second check in

LHR
SEA
Excellent 9.2

Free everything...food, wine, spirits, movies, etc. Nice crew!

Seats a little hard, main dinner dish was a little odd but okay.

LHR
HKG
Excellent 10.0

Friendly cabin crew, excellent food and drinks. Very happy with the service we received

LGW
UVF
Excellent 10.0

I had a comfortable flight to Tobago. Staff was quite friendly and helpful

LAX
LHR
Excellent 9.6

Nice airline, great crew and service.

Leg room and space was great but the seats could use some more cushion.

Tue, 27 Feb
LGW
BDL
10h 45m
Mon, 5 Mar
BDL
LGW
11h 05m
£538
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 4137 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
AGP
DUB
OK 5.0

on time

food is expensive and the drinks are robbery

DUB
ORD
Good 6.0

There were 3 travelers in our family and we were not seated together. I assumed the flight was full but to our surprise there were empty seats that would allow us to be together. Serving of meals and drinks were slow although the food was better this time compared to our Chicago to Dublin trip. Movie selections were poor.

DUB
JFK
Good 6.3

average to below average

robbery for a small glass of wine - $8

JFK
DUB
Excellent 8.0

I had a good flight. No complaints.

YYZ
DUB
Excellent 8.0

Great seats plenty of leg room

The food... Yikes

Wed, 7 Feb
LHR
BDL
15h 17m
Tue, 27 Feb
BDL
LHR
14h 00m
£657
Trip: 21 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 18255 reviews
Overall
8.2
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
FRA
MAD
Excellent 10.0

Entertainment was very diverse ;great

IND
YYZ
Excellent 9.6

boarding area was bit confusing

ATH
FRA
Mediocre 2.6

Right before boarding I checked to see about purchasing an upgrade to business for my Wife and I because she was not feeling well and the added room would help. The Rude desk clerk didn’t even check and just spit out no upgrades. Yet once on the plane there were several empty business class seats and they stayed empty the entire flight.

FRA
IAH
Good 6.6

Same reason as above.

BLR
FRA
Good 6.6

Less movies (Hindi) and economy seats aren't as comfortable as emirites.

Wed, 7 Feb
LHR
BDL
13h 35m
Wed, 28 Feb
BDL
LHR
14h 10m
£458
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 28 Feb
LHR
BDL
14h 05m
Thu, 8 Mar
BDL
LHR
14h 45m
£629
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1029 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LHR
SFO
Excellent 8.0

Quality of service was good in the plane

Not many good recent movies / shows on in flight entertainment. Food was okay. But, the quantity was too little. It took a really long time for a second boarding pass check at London airport. Other airlines don't usually ask for a second check in

LHR
LOS
Mediocre 2.6

Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite.

The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner.

LHR
HKG
Excellent 10.0

Friendly cabin crew, excellent food and drinks. Very happy with the service we received

LHR
BOS
OK 5.0

We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it

MEL
LAX
Excellent 8.0

These seats are small

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