I ordered red wine from the screen, waited 45 minutes, and then, because I hadn't used that system before, got up and inquired about it. The flight attendants looked like I was bothering them and just told me I had to wait. I said ok no problem. An hour and a half later, still no wine. I got up to ask about it and they, again, looked annoyed, doubted that I had ordered it, looked it up on their computer, and gave it to me eventually without any apology whatsoever. The most unfriendly staff I have had on an airplane. I understand it's a budget airline, but there is no need for that poor level of service.
easy boarding clean plane
this flight had wifi, but no USB ports to charge your devices. was a joke even the flight crew thought was dumb to offer service on plan with no charge ports.
Flight was missed and nor kyack or Norwegian air would help me. They both just kept saying it's on the other company to help.
Both online check-in and self-service kiosk check-in were unavailable. Only middle seats were available upon assisted check-in. Flight was delayed. Pre-order meal was not offered at booking and therefore was not served any food on 8+ hour international flight. Flight attendants did not offer clear explanation or alternatives to assist.
Dreamliner is great, no turbulence, fast and comfortable Movie selection is good Service was good
I noticed that the temperature on Norwegian is kept a bit low comparatively to other Dreamliner carrier I have flown with; I hope this is not to sell off more blankets; which are not free...
My video player had substantially less options than the rest of my aisle. The food was below average.
Was a short flight , so really I don't have any negative impression
Liked the crew, the food, blanket and pillow.
Frankfurt airport wheelchair service needs to be better administrated.
Seat space is limited and if one is traveling from us to India both the planes have same entertainment channels
Everything went smoothly & everyone was helpful
Nothing every thing went well
All was well, except for an hour delay in departure. Air Canada Rouge doesn't have any in-flight entertainment except for having to have a tablet or smartphone and having to download their App in order to watch something. Otherwise, you can attempt sleeping or reading or something else.
Lack of built-in entertainment.
Old plane, no in flight entertainment
Too many announcements
I could not get a seat assignment or a boarding pass for my connecting flight
Great staff, always polite and welcoming. Boardiing was simple.
Flight was delayed, although we are given a reasonable reason, leg room is always tough for me, I'm 5'11" 1 star for food and entertainment because there was none on this flight.
Excellent leg room (I was the first row after the bathrooms). Kind and polite staff. I enjoyed that there were trivia games as well as movies. The free wine was an unexpected bonus.
Usually I am moderately impressed with British Airways food, but not this time. The pasta alfredo was acceptable, but there was no vegetable aside from an overly cream-laden slaw and there were no recognizable greens in there. Maybe onion and celery. The bread roll was dense and dry.
5.5 hours delay
First class, great experience thank you kayak . I will use the website again next time
Staff, service, punctual everything superb!!!!
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