Grand Oasis Palm

4 stars
Blvd Kukulcan Km 4.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 848 7500
7.3
Good
based on 3825 reviews
3,825 reviews
Tue 24/3
-
Wed 25/3
1 room, 2 guests
Deals from
£136
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£136
Superior room
£138
Double room
£143
54 more Grand Oasis Palm deals
54 more Grand Oasis Palm deals
Bedroom
Other
Pool
Other
Bar
Other
Restaurant
Other
Other
Beach
Bedroom
Other
Other
Other
Restaurant
Other
Restaurant
Other
Other
Other
Restaurant
Bedroom
Conference room
Bathroom
Other
Other
Other
Photos of Grand Oasis Palm
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in Cancun, Grand Oasis Palm offers 4-star accommodation, as well as an outdoor pool, a private beach and a sauna. It is also found only minutes away from the Museo de Arte Popular Mexicano.

A variety of personalised services are available for guests of Grand Oasis Palm, such as a car rental desk, a concierge and babysitting/child services. It offers a kids club and a kids pool, as well as squash courts.

The resort offers 491 air conditioned rooms filled with all the essentials to ensure a comfortable stay.

With a selection of Japanese dishes, the resort's in-house restaurant provides a range of satisfying meals for guests to enjoy.

Grand Oasis Palm is a convenient place to explore Spa at The Royal Sands and Gran Puerto, as well as everything the local area has to offer. Hard Rock Cafe Cancun is a 10-minute drive away.

7.3
Good rating
Based on 3,825 verified guest reviews

Latest deals for Grand Oasis Palm

Tue 24/3
-
Wed 25/3
Superior room
bed type unknown
£138
nightly with fees
bed type unknown
£190
nightly with fees
bed type unknown
£193
nightly with fees
Standard Room
bed type unknown
£136
nightly with fees
bed type unknown
£140
nightly with fees
bed type unknown
£144
nightly with fees
Double room
bed type unknown
£143
nightly with fees
bed type unknown
£145
nightly with fees
bed type unknown
£153
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Grand Oasis Palm

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Free parking
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • 24-hour front desk

Basics

  • Wi-Fi (surcharge)
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Snorkelling
  • Evening entertainment
  • Shopping
  • Pool table

Pool and spa

  • Massage
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker

General

  • Window
  • Soundproof rooms
  • Lake view
  • Telephone
  • Storage available

Health and safety

  • First-aid kit
  • CCTV in common areas
  • 24-hour security
  • Safe

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV

Accessibility and suitability

  • Non-smoking rooms available
  • Lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Fitness

  • Aerobics
  • Gym
  • Fitness centre

Parking and transportation

  • Free parking
  • Private parking

Workspace

  • Fax/photocopying

Reviews of Grand Oasis Palm

7.3
Good
3825 verified ratings
Wonderful
1305
Very good
645
Good
520
Okay
301
Fair
293
Mediocre
222
Poor
539

Summary of reviews

Guests say
Guests appreciated the great location and spacious rooms with beautiful views. However, many reviews highlighted issues with cleanliness, food quality, and service, which detracted from the overall experience. The atmosphere was often described as uncomfortable, and guests faced challenges with amenities such as the buffet and beach chairs.
AI-generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Cleanliness3 out of 10
Atmosphere3 out of 10
Service2.5 out of 10
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All reviews

2.0
Poor
Anonymous, Jul 2021
Pros (+) Water park for kids
Cons (-) Everything else was horrendous The food was disgusting. Not to mention the discomfort of the rooms and beds. My bathroom light was flashing throughout my entire stay and they did not come to fix it even after reporting it two times If you must get tested for COVID to return home, get ready to wait in line for HOURS to get an appointment and then another line (a different day) to take the test. If ...
Read more
6.0
Okay
Anonymous, Feb 2018
Pros (+) All inclusive
Cons (-) I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the receptionist said I had to pay extra for a 14 years old child. I sent email to the Manager and he never gave me any response and I still waiting. Besides, Getaroom.com offers on its website the reservation w...
Read more
6.0
Okay
Anonymous, Jan 2018
Pros (+) Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Cons (-) Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food inconsistent. Don't try the pasta bar, so overcooked as to be mush. La Bamba was good, though. Hard to figure out their schedule - would be nice if they posted schedules for shows and things somewhere.
6.0
Okay
Anonymous, Jan 2018
Pros (+) Good food, huge range and many locations, not too sophisticated Good and quick responses from housekeeping Clean, quiet beach with shallow water (nothing to see with snorkel)
Cons (-) Fridge didn't work, noisy aircon even when not in use Noise from entertainment, and corridor, next room Reception and concierge staff awful - disinterested, unhelpful, like saying no a lot Queues for drinks, which are low quality Ice creams hidden and poor Entertainment very ordinary
8.8
Very good
Jeff, Dec 2017
Pros (+) The food was good
Cons (-) The place was very 70s looking

Location

Blvd Kukulcan Km 4.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok1.7 mi
  • Puerto Cancun1.8 mi
  • Cancun Convention Center2.6 mi
  • Hard Rock Cafe Cancun2.6 mi
  • CoCo Bongo Cancun2.6 mi
  • Glorieta del Ceviche2.7 mi
  • La Isla Shopping Mall2.7 mi
  • Puerto Juarez3 mi
  • Gran Puerto3.1 mi
  • Kukulcan Plaza3.2 mi
  • Estadio de Beisbol Beto Avila3.3 mi
  • Estadio Olímpico Andrés Quintana Roo3.4 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 1230050453

Essential information about Grand Oasis Palm

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
February
£230
£185
Cheapest month to stay with an average 23% drop in price.
Most expensive month to stay with an average 172% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Grand Oasis Palm

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Grand Oasis Palm

  • If you’re after a cheap room at Grand Oasis Palm, then you should consider staying during the low season. The cheapest deals can generally be found in September and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Grand Oasis Palm, plan to stay on a Monday or Tuesday. The most expensive day is usually Thursday.
  • The cheapest price a room at Grand Oasis Palm was booked for on KAYAK in the last 2 weeks was £198, while the most expensive was £198.
  • How long should you stay at Grand Oasis Palm? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Grand Oasis Palm

  • Where is Grand Oasis Palm located?

    Grand Oasis Palm is located at Blvd Kukulcan Km 4.5, Zona Hotelera in Hotel Zone, 2.9 miles from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Grand Oasis Palm.

  • When is check-in time and check-out time at Grand Oasis Palm?

    Check-in time is 15:00 and check-out time is 12:00 at Grand Oasis Palm.

  • Does Grand Oasis Palm offer free parking?

    Yes, Grand Oasis Palm offers free parking.

  • How far is Grand Oasis Palm from the airport?

    Grand Oasis Palm is 9.4 miles from Cancun. Grand Oasis Palm is 44.3 miles from Cozumel.

  • Does Grand Oasis Palm have a pool?

    Yes, Grand Oasis Palm has a pool on-site.

  • How does KAYAK find such great Grand Oasis Palm hotel deals?

    KAYAK scours the web for all room deals available at Grand Oasis Palm in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Oasis Palm and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Oasis Palm.

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3-star hotel
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Cheapest

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3-star hotel
81% cheaperSotavento Hotel & Yacht Club7.9 Good (2,934 reviews)0.29 miSnorkelling, Outdoor pool, Restaurant£32+
3-star hotel
75% cheaperHotel Calypso Cancun7.4 Good (692 reviews)0.22 miOutdoor pool, Indoor pool, Restaurant£42+
3-star hotel
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3-star hotel
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5-star hotel
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3-star hotel
81% cheaperSotavento Hotel & Yacht Club7.9 Good (2,934 reviews)0.29 miSnorkelling, Outdoor pool, Restaurant£32+
4-star hotel
Hotel Casa Maya7.9 Good (3,012 reviews)0.49 miPrivate beach, snorkelling, Outdoor pool£241+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.4
2.9 mi
Cancun
9.4 mi

Everything you need to know for your stay in Cancún