Good to know
|Distance to city centre||2.9 mi|
|Distance to airport||9.4 mi|
|"Excellent food and service !!"||(in 27 reviews)|
|"Hotel staff was wonderful!"||(in 32 reviews)|
|"I loved the staff."||(in 30 reviews)|
|"Food was absolutely terrible!!!"||(in 15 reviews)|
|"Food was absolutely terrible!!!"||(in 14 reviews)|
|"The communication between booking."||(in 5 reviews)|
Time of year
Show reviews that mention
|beautiful beach||in 46 reviews|
|booking com reservation||in 14 reviews|
|friendly staff||in 55 reviews|
|great food||in 68 reviews|
|great for kids||in 20 reviews|
|hotel room||in 33 reviews|
|humid and smelled||in 6 reviews|
|option of dining||in 6 reviews|
|plenty of beach chairs||in 46 reviews|
|pool was nice||in 13 reviews|
|public restrooms||in 3 reviews|
|quality of food||in 58 reviews|
|restaurant staff||in 63 reviews|
|resterants||in 3 reviews|
|room clean||in 8 reviews|
|small elevators||in 4 reviews|
Low quality for 5 star
Good food, huge range and many locations, not too sophisticated Good and quick responses from housekeeping Clean, quiet beach with shallow water (nothing to see with snorkel)
Fridge didn't work, noisy aircon even when not in use Noise from entertainment, and corridor, next room Reception and concierge staff awful - disinterested, unhelpful, like saying no a lot Queues for drinks, which are low quality Ice creams hidden and poor Entertainment very ordinary
It is good for family resort. Hotel staffs are helpful.
Everything is good except that hotel beach is not beautiful. If you enjoy beautiful cancun beach, find the south of hotel zone.
We were very surprised to be eating in one of the absolutely best fine dining restaurants in Latin America. The food, service and ambience was worthy of a Michelin star! The sea was calm and amazing. It has a very good location in Cancun, away from the big waves. Overall, the property had an extraordinary friendly ambience. We enjoyed seeing so many children clearly having the time of their lives in the hands of caring staff. We will be very happy to return.
I would like to have A/C in elevators
The beach, location, pools
The water from the shower and the bathroom sink has a bad odor and the elevators were not working.
The Grand Oasis Palm hotel and resort offers family-friendly accommodations at the entrance to the Hotel Zone in Cancun. This all-inclusive resort is within walking distance of plenty of bars, restaurants, and shopping, and offers its own on-site spa and wellness center for guest enjoyment.
The resort provides an array of activities and entertainment options that are great for guests traveling with children. These include a variety of children’s programs and a kid’s club. There is also a kid’s pool area that features waterslides and a splash zone.
The Grand Oasis Palm hotel and resort has a state-of-the-art fitness center for guest use, along with a cigar shop and a beauty salon. The hotel offers direct access to the beach and 11 restaurants for guest enjoyment. There are three outdoor pools in total, as well as an outdoor tennis court, a business center, and a marina at the resort. Complimentary Wi-Fi is available in the lobby. There are also 10 bars and lounges on the property.
There are 594 guest rooms and suites at this resort, including family rooms. All of the guest rooms include iPod docking stations, flat-screen TVs with premium channels, sitting areas, premium bedding, scenic ocean and garden views, and private bathrooms with deluxe amenities. Dry cleaning and laundry services are available for guest convenience. The hotel also offers meeting rooms for small gatherings and events.
based on 7,651 reviews
Things to know
- Friendly atmosphere
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Grand Oasis Palm
Where is Grand Oasis Palm located?
Grand Oasis Palm is located at Boulevard Kukulkan Km 4.5 in Zona Hotelera - Hotel Zone District, 2.9 miles from the centre of Cancún. Torre Escenica is the closest landmark to Grand Oasis Palm.
When is check-in time and check-out time at Grand Oasis Palm?
Check-in time is 15:00 and check-out time is 12:00 at Grand Oasis Palm.
Does Grand Oasis Palm offer free Wi-Fi?
No, Grand Oasis Palm does not offer free Wi-Fi.
Does Grand Oasis Palm offer free parking?
Yes, Grand Oasis Palm offers free parking.
Does Grand Oasis Palm offer free airport shuttle service?
No, Grand Oasis Palm does not offer free airport shuttle service.
How far is Grand Oasis Palm from the airport?
Grand Oasis Palm is 9.4 miles from Cancun. Grand Oasis Palm is 44.3 miles from San Miguel de Cozumel.
Can you bring pets to Grand Oasis Palm?
No, pets are not allowed at Grand Oasis Palm.
Does Grand Oasis Palm have a pool?
Yes, Grand Oasis Palm has a pool on-site.
Reviews about Grand Oasis Palm
Most popular landmarks
- Torre Escenica 229 yd
- Playa Langosta 0.3 mi
- Parroquia de Cristo Resucitado 0.4 mi
- Playa Tortugas 1.1 mi
- Cancun Golf Club at Pok Ta Pok 1.7 mi
- Playa Caracol 2.6 mi
|San Miguel de Cozumel||44.3 mi|