Book Dollar hire cars in Chicago

Reviews for Dollar in Chicago

Recent reviews

Traveller rating

Wonderful

22

Very Good

15

Good

2

Okay

6

Fair

3

Mediocre

0

Poor

61

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car was cleangreat value

get the carnever rent

car i reservedcustomer service

rented the cargreat experience

friendly staff

4.0

The biggest issue was a noise coming from the back of the vehicle when driving over 60 m/ hr. I contacted Dollar, but unfortunately, there were no locations anywhere near where I was. it was bothersome because I was hoping that the car wouldn’t break down in the middle of nowhere.Reviewed 24 Jul 2024

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2.0

Dollar double charged me for vehicle coverage without refund. Will never rent again with Dollar and will promote others to do the same.Reviewed 7 Jun 2024

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10.0

As an infrequent user, it would have been nice for someone to escort us to the vehicle and explain its features/ operation. How to locat e the vehicle wasn't clear then We had to drive straight into the Chicago rush hour traffic not knowing about the modern safety features and wondering what various warnings meantReviewed 3 Jun 2024

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8.0

My main issue was that when I was doing my search for a car I said I was picking it up and midnight and it let me pick this one, but the location was closed from 10pm to 7am, so I had to take an Uber to my hotel and come back in the morning for the car. I could have double checked the hours, but I assumed that since I entered the time it would have given me a heads up.Reviewed 4 Jan 2024

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10.0

Fast service.Reviewed 24 Oct 2023

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4.0

Long waits at ohare airport Many ppl on line with only two reps. Not their fault , they did the best they could Car had a service soon light on plus we needed to fill tires with airReviewed 12 Oct 2023

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2.0

Additional charges that I did not agree to were applied at collection. When I realised and tried to get help to correct the errors by phone, email and in person I was repeatedly lied to by different employees. My Dollar experience has been fradulent behaviour from their collection staff compounded by appalling customer service.Reviewed 25 Sept 2023

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4.0

Upcharged to a wild degree for tolls and didn’t make it clear at all. As someone from out of town who is not used to Chicago toll roads, they made it almost impossible to avoid being charged way too much. Added on close to $100 to our bill for maybe $5 worth of tolls. Insane. The car also smelled a little like smoke and had a number of scratches and scuffs. The rental checkout and return area was a small, seedy kiosk inside the parking garage instead of at the desk with the other more well-known brands. I would not rent from this company again—despite the lower price, they’ll find a way to charge you extra anyway. At least they didn’t try to scam us out of any money for the scuffs and scratches that were already there, so that’s something.Reviewed 15 Jun 2023

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10.0

car, car was cleaning, easy to get the car.Reviewed 24 Jun 2021

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2.0

Cons:The counter agent was very rude. We waited for 45 minutes in the line. When we finally got to him, he told us we would have to wait 45 to 90 minutes until our car would be ready unless we upgrade by paying additional $18/day. After he rang the charges , it showed $19/ day. It gets worse. After driving for two hours, the car had engine light. We called the emergency roadside service, I was put on hold for 30 minutes. Next day, the car condition got worse, we drove back to the airport to change the car because the car had trouble starting. When we returned to the airport, the counter agent was at the return center. He was rude. He did not apologize.Reviewed 29 May 2021

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2.0

Pros:The staff in the lot at pickup was friendly and helpful in figuring out the confusion from the mistake a the counter. The staff at drop off was friendly and helpful. Both of these staff were Hertz employees as they were handling the car pickup and dropoff.Cons:The counter staff assigned the same car to me as to someone else. There was confusion as to who was supposed to be in the car. The counter staff added insurance that I did not want to the charges. They did not ask me; I never take the insurance. When I questioned the higher amount, she said it was due to a deposit that would be returned to me. When I called customer service to address the situation, "William" told me that there was nothing he could do to help and I would need to follow some 10 step process on a web site to submit a complaint. We normally rent from Hertz. I will never us Dollar again.Reviewed 21 May 2021

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4.0

Pros:Hard to find the car. Was parked in a lot marked with another agency. No instruction at all on the basics of the car. Never told how to operate the plate pass. Directions for drop off were incorrect. Never could get through through when I called for a question.Cons:See aboveReviewed 21 May 2021

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• Do Dollar car rentals in Chicago provide accessible services?

  For renters in Chicago who have limitations, Dollar car rentals in Chicago provide special devices and services to make driving their rentals convenient. Hand controls and spinner knobs are provided to renters with limited mobility in Chicago at no additional fee as long as you inform your choice rental location at least 24 hours before the day you’re supposed to pick up your rental. When returning your vehicle, you can use the accessible parking spots available at the rental locations.

• Does Dollar car rentals in Chicago provide any add-on amenities for their rentals?

  Dollar car rentals in Chicago provide renters with the state-of-the-art Dollar Connect GPS to help them navigate Chicago and its environs with no interruptions. In compliance with the state laws, Dollar car rentals in Chicago provide different kinds of child seats at affordable rates to secure the young ones as you drive in Chicago’s busy streets.

• Does Dollar car rentals in Chicago allow renters to have an additional driver?

  Yes. If you want to share the driving on long journeys, Dollar car rentals in Chicago allow one additional driver per rental. If the additional driver is not the renter’s spouse or domestic partner, Dollar car rentals in Chicago charge them an additional driver fee per day.

• How much does it cost to hire a car from Dollar in Chicago?

  On average a car hire from Dollar in Chicago costs £40 per day.

• What is the most popular car hire from Dollar in Chicago?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Dollar in Chicago.

• How many car hire locations does Dollar have in Chicago?

  Dollar has 5 hire locations in Chicago. Take a look at our Dollar hire location map to find the best car hire near you.

• Does Dollar have a car hire location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes

• Does Dollar have a car hire location at the airport: Midway airport (MDW)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Midway airport (MDW)?

  Yes

• Does Dollar have a car hire location at the airport: Greater Rockford airport (RFD)?

  No (according to our data)

• Does Dollar offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?

  No (according to our data)