Find reviews that mention:
10.0
Pros:Convenient pick up and drop offCons:Overall cost could have been lower but vehicle was needed at the last minute and available.Reviewed 7 Jul 2021
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2.0
Pros:The new rental car center is nice.Cons:My options were not explained properly, costing me over $500 extra. The car smelled like smoke. And despite the fact that I topped off the tank less than a mile away, they still charged me for gas. Horrible experience. Won't be using them again.Reviewed 2 Jul 2021
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2.0
Pros:NothingCons:EverythingReviewed 29 Jun 2021
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8.0
Pros:Staff was accommodating and offered a great upgrade. Drop off is seamless.Cons:Upon arrival, there were only 2 agents available, and dozens of customers. That was frustrating, as weather had delayed us, and we were already running behind. People were steaming. After about 30 minutes, 2 or 3 additional agents came out, and it moved along better after that.Reviewed 21 Jun 2021
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10.0
Pros:The experience was excellent and I will rent from Budget in the future.Cons:I think that car rental rates are very expensive. It’s industry wide and not limited to Budget Car Rental.Reviewed 14 Jun 2021
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2.0
Cons:No cars available at the reserved time. Unacceptable. They did find us a car at another location, but it cost us extra time, money, and stress. Thanks for nothing, Budget. Oh, also, the agent never explained the EToll device. She said there'd be no tolls on our route.Reviewed 14 Jun 2021
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10.0
Pros:Everything was really easyCons:No complaints!Reviewed 8 Jun 2021
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2.0
Pros:Okay location, but lines were longCons:Lines were too long. THEY CAHARGED ME $71 for returning it less than one hour after the scheduled timeReviewed 24 May 2021
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4.0
Cons:Two things impacted my rating: Very long, two hour wait time to pick up car. At 1am in a hot crowded room during Covid was awful. I’m not comfortable driving a large vehicles and was only given the choice of extremely large trucks and SUVs. Something even remotely to the class of car I reserved (compact) would have been appreciated.Reviewed 26 Apr 2021
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2.0
Pros:The car ran.Cons:They didn’t have the car I had reserved. I had reserved a mini SUV. They were out. So I got a Nissan Versa which did not make moving things out of my sons dorm easy. The worst thing was the Plate Pass. It worked only half time. Every time we went through a toll we backed up the line because we needed an attendant. Very very stressful. Since the tolls are gates we had no choice. Even the attendants could only get it to work sporadically. It was all in all- a terrible experienceReviewed 26 Apr 2021
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6.0
Cons:The vehicle was only so so clean. The worst part was the smudgy windows. Driving at night with a bit of heat inside caused the windows to fog and become hard to see out of with lots of glare. Dangerous, especially driving on unfamiliar streets.Reviewed 13 Apr 2021
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10.0
Cons:If the third party insurance coverage is some how indicated on the renters reservation so coverage is clear to agents.Reviewed 5 Apr 2021
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