Gatlinburg hotels near Ripley's Haunted Adventure
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When you stay at Margaritaville Resort Gatlinburg in Gatlinburg, you'll be in the mountains, within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Overall 9.6 Excellent
Based on 1,060 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Atmosphere
Details
Reviews
Overall 9.6 Excellent
Based on 1,060 reviews
Cleanliness
9.7
Comfort
9.7
Location
9.7
Services
9.8
Staff
9.7
Value for money
9.0
10.0 Excellent
Pros: Atmosphere
Cons: Took forever to get breakfast
When you stay at Margaritaville Resort Gatlinburg in Gatlinburg, you'll be in the mountains, within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Overall 8.9 Excellent
Based on 306 reviews
All reviews
- All reviews
Good
7.7
Pros: Cozy beds, nice shower, clean room
Excellent
9.6
Pros: Great location and great service . Great access to pRk.
Details
Reviews
Overall 8.9 Excellent
Based on 306 reviews
Cleanliness
9.3
Comfort
9.1
Location
9.3
Services
9.1
Staff
9.0
Value for money
8.1
7.7 Good
Pros: Cozy beds, nice shower, clean room
Cons: Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at
9.6 Excellent
Pros: Great location and great service . Great access to pRk.
Cons: Didn't realize I didn't receive my hilton points when booking through a third party. That was what I was told by the staff.
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Pool
Fitness centre
Restaurant
Kitchen/kitchenette
Bar/Lounge
Room service
Free parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Welcome to our inviting Hampton Inn Historic Nature Trail. A new Gatlinburg, TN hotel located within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, and area restaurants and attractions. Our modern hotel is designed to create a rustic atmosphere in the serenity of the Great Smoky Mountains National Park. Our staff works to ensure that your stay is relaxing, and the time with your family is well spent. Enjoy out free hot breakfast buffet daily, or an On the Run Breakfast Bag (available M-F). One of our friendly associates is always on hand to provide restaurant and attraction recommendations. If you need a quick snack stop by our Suite Shop located adjacent to the front desk. Property features include modern 1-king or 2-queen bed guest rooms that include microwaves and mini-refrigerators, a state-of-the-art fitness center, an indoor pool and a year-round outdoor hot-tub, patio/firepit area overlooking the creek. Upgraded room types and balcony suites are also available. The Hampton Inn Historic Nature Trail hotel is a 100% family-friendly hotel. Please note that we are 100% non-smoking and service animals are welcomed.
Overall 8.8 Excellent
Based on 408 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Very clean and if you needed anything the staff was very responsive.
Excellent
10.0
Pros: Everyone was very friendly and helpful who works there. The hotel is also very convenient to everything without having to drive.
Excellent
9.0
Pros: I loved the private balcony, large outdoor hot tub, indoor pool, gas outdoor firepits with the sound of the stream close by and the nice breakfast.
Okay
5.0
Pros: Breakfast included was nice.
Excellent
10.0
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Excellent
10.0
Pros: Staff was very friendly
Excellent
10.0
Pros: It was clean fresh, modern and the ataff was helpful and friendly! Breakfast was amazing- hot and cold and many many options!
Excellent
10.0
Pros: Room and grounds were clean. Staff was friendly and helpful.
Excellent
10.0
Pros: The room was very clean and the breakfast was fresh bs good both days we were there
Excellent
10.0
Pros: Staff members were very helpful and made my stay more enjoyable.
Excellent
10.0
Pros: Location was within good distance from shopping. Not fun and patio area was very comfortable at the end of the day. Room was above our expectations...would definitely stay again!
Excellent
8.0
Pros: Creek behind hotel was peaceful in the evening.
Details
Reviews
Overall 8.8 Excellent
Based on 408 reviews
Cleanliness
9.3
Comfort
9.2
Location
8.9
Services
9.1
Staff
9.1
Value for money
8.5
8.0 Excellent
Pros: Very clean and if you needed anything the staff was very responsive.
Cons: Breakfast was not good. I understood because of COVID it wouldn't be what it usually was but they have very little choices and ran out very quickly.
10.0 Excellent
Pros: Everyone was very friendly and helpful who works there. The hotel is also very convenient to everything without having to drive.
Cons:
9.0 Excellent
Pros: I loved the private balcony, large outdoor hot tub, indoor pool, gas outdoor firepits with the sound of the stream close by and the nice breakfast.
Cons:
5.0 Okay
Pros: Breakfast included was nice.
Cons: The price of room. Was locked out of my room and reason was not because of the key. Maintenance had to come and had never seen that before glad I could be the first! . Did not replace coffee or toilet paper during maid service? Had to call and as
10.0 Excellent
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Cons: The topography is a large steep hill. Technically, yes if a mountain climber Convention Center is within walking distance. If handicapped in some way, it is not. Change description to reflect actual location. The Courtyard by Marriott is better choice
10.0 Excellent
Pros: Staff was very friendly
Cons:
10.0 Excellent
Pros: It was clean fresh, modern and the ataff was helpful and friendly! Breakfast was amazing- hot and cold and many many options!
Cons: We disliked NOTHING!!!
10.0 Excellent
Pros: Room and grounds were clean. Staff was friendly and helpful.
Cons: The cleaning staff repeatedly didn't restock products. Had to go down to the front desk to get toilet paper during our stay. They were apologetic, but this seems like a simple thing that should be remembered.
10.0 Excellent
Pros: The room was very clean and the breakfast was fresh bs good both days we were there
Cons: It was longer walk to the main strip than we expected
10.0 Excellent
Pros: Staff members were very helpful and made my stay more enjoyable.
Cons: N/A
10.0 Excellent
Pros: Location was within good distance from shopping. Not fun and patio area was very comfortable at the end of the day. Room was above our expectations...would definitely stay again!
Cons:
8.0 Excellent
Pros: Creek behind hotel was peaceful in the evening.
Cons: TV screen was not clean. Bathroom floor was not clean.
Welcome to our inviting Hampton Inn Historic Nature Trail. A new Gatlinburg, TN hotel located within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, and area restaurants and attractions. Our modern hotel is designed to create a rustic atmosphere in the serenity of the Great Smoky Mountains National Park. Our staff works to ensure that your stay is relaxing, and the time with your family is well spent. Enjoy out free hot breakfast buffet daily, or an On the Run Breakfast Bag (available M-F). One of our friendly associates is always on hand to provide restaurant and attraction recommendations. If you need a quick snack stop by our Suite Shop located adjacent to the front desk. Property features include modern 1-king or 2-queen bed guest rooms that include microwaves and mini-refrigerators, a state-of-the-art fitness center, an indoor pool and a year-round outdoor hot-tub, patio/firepit area overlooking the creek. Upgraded room types and balcony suites are also available. The Hampton Inn Historic Nature Trail hotel is a 100% family-friendly hotel. Please note that we are 100% non-smoking and service animals are welcomed.
Pool
Fitness centre
Free parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
Overall 8.8 Excellent
Based on 157 reviews
All reviews
- All reviews
Excellent
9.0
Excellent
8.0
Pros: Location, free breakfast. Creekview balcony.
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: great location
Mediocre
3.0
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Excellent
10.0
Pros: The view and location was convient.
Excellent
10.0
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Excellent
10.0
Pros: Everything. Location, very clean, good bed
Details
Reviews
Overall 8.8 Excellent
Based on 157 reviews
Cleanliness
8.9
Comfort
8.6
Location
9.4
Services
8.6
Staff
9.4
Value for money
8.0
9.0 Excellent
Pros:
Cons: Requested Creek side room and didnt receive
8.0 Excellent
Pros: Location, free breakfast. Creekview balcony.
Cons: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.
10.0 Excellent
Pros: Location
Cons: No
10.0 Excellent
Pros: great location
Cons: not a thing
3.0 Mediocre
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Cons: Selected for an in-room jacuzzi, it was disappointing that it was accessible in the bathroom with sliding partitions between main room but these partitions were previously broken, screwed in place and secured with electrical taped. : (
10.0 Excellent
Pros: The view and location was convient.
Cons: I have no complaints.
10.0 Excellent
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Cons: The only negative is the hotel is a little dated, but the cleanliness and location more than make up for that. The price is a high for this type of room, but you're paying for the location.
10.0 Excellent
Pros: Everything. Location, very clean, good bed
Cons: No
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
Pool
Fitness centre
Kitchen/kitchenette
Free parking
Business centre
No smoking
Free Wi-Fi
Air-conditioned
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
Overall 8.7 Excellent
Based on 986 reviews
All reviews
- All reviews
Excellent
10.0
Pros: I was very happy with the room I rented at the Econo Lodge Inn. The room was clean and very nice. I had no problems with anything in the room.
Okay
4.5
Pros: It's a good location, we have enjoyed it in the past
Excellent
8.8
Pros: While this is an older hotel it was perfect for a nights stay. We were stopping in Gatlinburg for a night and we just wanted a room close to the main street. The hotel was about a block from the restaurants and shops. It was clean and had a refrigerator and microwave which was all we really needed. The bed was ok and it was quiet. Would've preferred a room with a king bed but that wasn't available. Which isn't the fault of the hotel. Parking was easy. The only thing I would say could've been a problem is that the room we were in was in a separate building from the main desk so it wasn't convenient to go to the front desk if we needed anything. Check in was fast and the gentleman working as very nice.
Excellent
9.4
Pros: The hotel was ok. It was located in a perfect spot. It was close to the park and right by the Main Street through Gatlinburg. The room was comfortable and clean. We had a balcony which was nice but the view was of a parking lot. This is a good hotel if you don't plan to vacation at the hotel. We used it to sleep and spent the days at the park so it was perfect for us. Free breakfast was a plus but you got to get there early being that the dinning area is so small. I will stay here again.
Details
Reviews
Overall 8.7 Excellent
Based on 986 reviews
Cleanliness
8.8
Comfort
8.6
Location
9.3
Services
8.5
Staff
9.1
Value for money
8.8
10.0 Excellent
Pros: I was very happy with the room I rented at the Econo Lodge Inn. The room was clean and very nice. I had no problems with anything in the room.
Cons:
4.5 Okay
Pros: It's a good location, we have enjoyed it in the past
Cons: It was very dirty this time. Sticky floors, dark long hair everywhere, extra dirty bed topper, and when we woke up the next morning there was a cockroach on the headboard. Incredibly disturbing. In the past this has been an excellent value for the stay but the cleaning staff had clearly left things in poor standing. Also a burnt out bulb in the lamp stand and there is a gap running all the way around the entry door to the room so we could smell the very strong scent of marijuana coming from the next room, which isnt exactly the fault of the motel, but the door should be better insulated at least.
8.8 Excellent
Pros: While this is an older hotel it was perfect for a nights stay. We were stopping in Gatlinburg for a night and we just wanted a room close to the main street. The hotel was about a block from the restaurants and shops. It was clean and had a refrigerator and microwave which was all we really needed. The bed was ok and it was quiet. Would've preferred a room with a king bed but that wasn't available. Which isn't the fault of the hotel. Parking was easy. The only thing I would say could've been a problem is that the room we were in was in a separate building from the main desk so it wasn't convenient to go to the front desk if we needed anything. Check in was fast and the gentleman working as very nice.
Cons:
9.4 Excellent
Pros: The hotel was ok. It was located in a perfect spot. It was close to the park and right by the Main Street through Gatlinburg. The room was comfortable and clean. We had a balcony which was nice but the view was of a parking lot. This is a good hotel if you don't plan to vacation at the hotel. We used it to sleep and spent the days at the park so it was perfect for us. Free breakfast was a plus but you got to get there early being that the dinning area is so small. I will stay here again.
Cons: The room and hotel were very basic and small. dinning area is very small so getting to the breakfast area early is a must. Hotel is a bit dated also. Nothing major is wrong with any of this and I would stay here again.
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
Pool
Kitchen/kitchenette
Parking
Express check out
Free Wi-Fi
Air-conditioned
With a stay at Edgewater Hotel - Gatlinburg in Gatlinburg, you'll be in a national park, a 3-minute walk from Ripley's Aquarium of the Smokies and 5 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Overall 8.4 Excellent
Based on 1,486 reviews
All reviews
- All reviews
Okay
5.1
Pros: Staff was nice. Walking distance.
Excellent
9.7
Pros: Breakfast was delicious with many options. Staff was great and had toothpaste (which I forgot). Fantastic location. Less than a five minute walk to the aquarium and the strip is one block over with easy access. The hotel is on a very quiet street and there is a really nice sitting area down by the river.
Good
6.0
Pros: location to everything was good. room was clean.
Excellent
8.0
Pros: You can walk to everything in gatlinburg. It's a perfect place to stay if you don't need a very romantic get away.
Okay
5.1
Pros: Location was fantastic
Excellent
8.6
Pros: The hotel was pretty clean. The location to downtown Gatlinburg was fantastic. The continental breakfast was more than the cereal and muffins that you get in other places. The staff was as helpful as they were allowed to be.
Excellent
8.5
Pros: We loved the convenience of the location.
Excellent
10.0
Pros: Nice rooms. Great amenities. Excellent value. This is where we will be staying when we go to Gatlinburg.
Details
Reviews
Overall 8.4 Excellent
Based on 1,486 reviews
Cleanliness
8.4
Comfort
8.3
Location
9.3
Services
8.1
Staff
8.9
Value for money
8.1
5.1 Okay
Pros: Staff was nice. Walking distance.
Cons: Pool was under construction and the website should have told that. I chose that one because it had an indoor pool and hot tub and pause about $50 more a night since other hotels had seasonal ones that weren't open this time of year.
9.7 Excellent
Pros: Breakfast was delicious with many options. Staff was great and had toothpaste (which I forgot). Fantastic location. Less than a five minute walk to the aquarium and the strip is one block over with easy access. The hotel is on a very quiet street and there is a really nice sitting area down by the river.
Cons: The only complaints I have are minor. The parking garage has some weird parts to it. It's clearly conformed to the mountain behind the hotel. Also the lamps between the beds didn't work, but the staff probably would have fixed it if I had let them know. Also there were plenty of other lights in the room.
6.0 Good
Pros: location to everything was good. room was clean.
Cons: no coffee packs in room, shower had slow drip, balcony overlooked the roof to the pool and hot tub
8.0 Excellent
Pros: You can walk to everything in gatlinburg. It's a perfect place to stay if you don't need a very romantic get away.
Cons: The refrigerator made a noise all night. The heater was either burning hot or off which made it a icebox.
5.1 Okay
Pros: Location was fantastic
Cons: The beds were very hard. The bathroom could have been cleaner. I also didn't expect to have well worn towels and very old soap (had brown spots all over it if in enclosed package).
8.6 Excellent
Pros: The hotel was pretty clean. The location to downtown Gatlinburg was fantastic. The continental breakfast was more than the cereal and muffins that you get in other places. The staff was as helpful as they were allowed to be.
Cons: The bathroom was tiny and crowded as was the room. The walls were so thin that we could hear the phone conversation of the man in the next room as well as the female that was on the other end of the phone line.
The "Mountain-side View" that we were supposed to have was the employee parking lot and a steep hill with a lot of trash and debris on it.
The Kayak website leads you to believe that you can get a Smoking room, but you are not allowed to even smoke on the balconies of these rooms as it is a "No Smoking on the Grounds" property.
8.5 Excellent
Pros: We loved the convenience of the location.
Cons: The parking garage was horrible. Spaces are too narrow.
10.0 Excellent
Pros: Nice rooms. Great amenities. Excellent value. This is where we will be staying when we go to Gatlinburg.
Cons: Nothing.
With a stay at Edgewater Hotel - Gatlinburg in Gatlinburg, you'll be in a national park, a 3-minute walk from Ripley's Aquarium of the Smokies and 5 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Pool
Fitness centre
Free parking
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
Overall 8.4 Excellent
Based on 1,266 reviews
All reviews
- All reviews
Excellent
9.7
Pros: The view and bed linens
Excellent
10.0
Pros: The outdoor area around the hotel and the pool. Of course the cookies were fantastic!
Good
6.0
Pros: The breakfast was the highlight of this hotel. Rooms are over priced for their age and size.
Excellent
9.7
Pros: Everything we expected and then some. Staff was courteous, and rooms were quiet. Can't wait to come back again.
Excellent
9.1
Pros: The overall stay was great
Excellent
10.0
Pros: I loved how safe and welcoming The Park Vista is. The family pool area was outstanding! Enjoyed!
Excellent
10.0
Pros: The location was fabulous along with the Mountain View!
Excellent
10.0
Pros: Great view of Mount Le Conte. Above, and away from all the activity in Gatlinburg. Very friendly, and helpful staff. Clean, comfortable rooms.The restaurant was very nice; good service, good food. We would stay here again in a heartbeat. And the cookies at the front desk!
Excellent
10.0
Pros: Everything was wonderful and the price was also great
Excellent
8.5
Pros: It was very clean and staff was very helpful and nice
Excellent
10.0
Pros: Pool
Excellent
8.0
Pros: Pool and lounge facilities were top notch. Beautiful building. Amazing view. Because of the view though, you end up quite a ways outside of Gatlinburg proper. Also the bed was akin to a hammock, which my back objected to
Good
7.7
Pros: The location of the Hotel was great. It was very scenic up on the hill. The food was good. The stay was very pleasant
Excellent
8.0
Pros: i felt like i was in a beautiful resort set in the mountains...i would defininetly stay there again.
Okay
4.3
Pros: Very convienient for the Smokey Mountains and Gatlinburg. A short drive also takes you to the start of the trail that leads to the Rainbow Falls.
Details
Reviews
Overall 8.4 Excellent
Based on 1,266 reviews
Cleanliness
8.5
Comfort
8.7
Location
8.9
Services
8.3
Staff
8.7
Value for money
7.8
9.7 Excellent
Pros: The view and bed linens
Cons: The coffee. Fresh brewed in lobby would have been nice. Furnishings were scuffed badly.
10.0 Excellent
Pros: The outdoor area around the hotel and the pool. Of course the cookies were fantastic!
Cons:
6.0 Good
Pros: The breakfast was the highlight of this hotel. Rooms are over priced for their age and size.
Cons:
9.7 Excellent
Pros: Everything we expected and then some. Staff was courteous, and rooms were quiet. Can't wait to come back again.
Cons:
9.1 Excellent
Pros: The overall stay was great
Cons: The staff could be better
10.0 Excellent
Pros: I loved how safe and welcoming The Park Vista is. The family pool area was outstanding! Enjoyed!
Cons: Ate dinner downstairs at the onsite dining area. Didn't care for the Greek Chicken w/Couscous. Very dry
10.0 Excellent
Pros: The location was fabulous along with the Mountain View!
Cons:
10.0 Excellent
Pros: Great view of Mount Le Conte. Above, and away from all the activity in Gatlinburg. Very friendly, and helpful staff. Clean, comfortable rooms.The restaurant was very nice; good service, good food. We would stay here again in a heartbeat. And the cookies at the front desk!
Cons: We stayed for a week, most people/families don't, which means that there are a lot of rooms to turn over every day. House keeping has more than they can handle, and on two occasions our room was not cleaned until 5:00 P.M. Check in appears to take a while (that wasn't the case for us), not sure why.
10.0 Excellent
Pros: Everything was wonderful and the price was also great
Cons:
8.5 Excellent
Pros: It was very clean and staff was very helpful and nice
Cons: The pool had way too much chlorine all the kids were coughing and their eyes were burning but the area was very clean.
10.0 Excellent
Pros: Pool
Cons:
8.0 Excellent
Pros: Pool and lounge facilities were top notch. Beautiful building. Amazing view. Because of the view though, you end up quite a ways outside of Gatlinburg proper. Also the bed was akin to a hammock, which my back objected to
Cons:
7.7 Good
Pros: The location of the Hotel was great. It was very scenic up on the hill. The food was good. The stay was very pleasant
Cons: We enjoyed everything
8.0 Excellent
Pros: i felt like i was in a beautiful resort set in the mountains...i would defininetly stay there again.
Cons: the service at the resturant...it took way to long to get our food and at the buffet the food was cold but that was the only thing wrong there....the rest was wonderful..
4.3 Okay
Pros: Very convienient for the Smokey Mountains and Gatlinburg. A short drive also takes you to the start of the trail that leads to the Rainbow Falls.
Cons: The restaurant was shambolic. The place is set up to assume you want to eat at the buffet. Any request from the menu seems to upset the staff. My wife had the worst steak she's ever been offered. Also don't be fooled by the scenic views presented in the advertisement. This is a round hotel, if you're at the back of the circle (room numbers 05 to 12) on one of the lower floors the view extends over the roof of the swimming pool as far as the otherside of the pool and nothing else. The reception also made it clear at check in that they could not swap the room as the hotel was full. I have to say the place didn't seem very full and the impression given was that you'd got a cheap room via Booking.com so you get the rubbish at the back.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
Pool
Skiing
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Free parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Overall 8.5 Excellent
Based on 784 reviews
All reviews
- All reviews
Excellent
9.4
Pros: Room was nicely furnished and clean. Bed was SUPER comfortable ! Free breakfast was good. Staff was courteous.
Excellent
9.7
Pros: Super clean. Close to everything. Friendly staff.
Excellent
10.0
Pros: location every thing was great we will be back soon family and friends will be coming there soon as well were telling every one how great every thing is.
Excellent
10.0
Pros: The rooms are large and you don't feel like a sardine once everyone/everything is brought inside. They are really clean and nicely located. Everyone is really nice and helpful. The breakfast wasn't the greatest, but the Atrium next door is delicious and cheap! We will definitely stay again!
Excellent
8.0
Pros: Very close to everything in Gatlinburg.
Excellent
9.4
Pros: We were a young family with two small children and this was our first vacation. The room was clean and neat when we arrived. Staff was courteous and welcoming. Breakfast was a huge hit with our 3 year old:waffles, juice, eggs and sausage.
Details
Reviews
Overall 8.5 Excellent
Based on 784 reviews
Cleanliness
8.6
Comfort
8.5
Location
9.0
Services
8.2
Staff
8.8
Value for money
8.3
9.4 Excellent
Pros: Room was nicely furnished and clean. Bed was SUPER comfortable ! Free breakfast was good. Staff was courteous.
Cons: Jacuzzi tub motor was very weak.
9.7 Excellent
Pros: Super clean. Close to everything. Friendly staff.
Cons: Wifi is terrible, but that's not that important. I mean, come on! It's a vacation!
10.0 Excellent
Pros: location every thing was great we will be back soon family and friends will be coming there soon as well were telling every one how great every thing is.
Cons: ants and you took of them thank you.
10.0 Excellent
Pros: The rooms are large and you don't feel like a sardine once everyone/everything is brought inside. They are really clean and nicely located. Everyone is really nice and helpful. The breakfast wasn't the greatest, but the Atrium next door is delicious and cheap! We will definitely stay again!
Cons: The breakfast wasn't very good. The biscuits were hard and eggs were dry. I wish they would have offered water in the breakfast room as well. Other than this everything was perfect. We just ate at the Atrium for breakfast
8.0 Excellent
Pros: Very close to everything in Gatlinburg.
Cons:
9.4 Excellent
Pros: We were a young family with two small children and this was our first vacation. The room was clean and neat when we arrived. Staff was courteous and welcoming. Breakfast was a huge hit with our 3 year old:waffles, juice, eggs and sausage.
Cons: I did not like being in an adjoining room and the breakfast area was on the 4th floor.
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Pool
Fitness centre
Restaurant
Free parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Welcome to Howard Johnson Downtown Gatlinburg, a comfortable hotel located off US-441 just steps from the exciting downtown area. Check out the Gatlinburg Strip, where you will find attractions like the Gatlinburg SkyLift and Ole Smoky Moonshine distillery. We are less than a mile from the entrance to Great Smoky Mountains National Park, a popular spot for hiking, fishing, and more outdoor adventure. You can also take a short drive to Dollywood, the famous theme park owned by country music legend Dolly Parton.
Overall 8.1 Excellent
Based on 1,693 reviews
All reviews
- All reviews
Excellent
10.0
Pros: cleanliness, price, distance from the strip
Excellent
8.0
Pros: I like the closeness to downtown Gatlinburg and the beds were very comfortable and great rate
Good
6.0
Pros: convenient to shops, the place was two blocks away (behind subway lite 6). a clean place not up scale by any means. would stay there again. met my request of not being on main road.
Details
Reviews
Overall 8.1 Excellent
Based on 1,693 reviews
Cleanliness
8.1
Comfort
8.1
Location
9.1
Services
7.8
Staff
8.2
Value for money
8.2
10.0 Excellent
Pros: cleanliness, price, distance from the strip
Cons: nothing
8.0 Excellent
Pros: I like the closeness to downtown Gatlinburg and the beds were very comfortable and great rate
Cons: Needs bigger TV different bed spreads and a little face-lift.
6.0 Good
Pros: convenient to shops, the place was two blocks away (behind subway lite 6). a clean place not up scale by any means. would stay there again. met my request of not being on main road.
Cons: security lights were off going to room one nite. could use another towel rack in bathroom. would like a computer in lobby for guest to use, and a iron /iron board in room would be nice.
Welcome to Howard Johnson Downtown Gatlinburg, a comfortable hotel located off US-441 just steps from the exciting downtown area. Check out the Gatlinburg Strip, where you will find attractions like the Gatlinburg SkyLift and Ole Smoky Moonshine distillery. We are less than a mile from the entrance to Great Smoky Mountains National Park, a popular spot for hiking, fishing, and more outdoor adventure. You can also take a short drive to Dollywood, the famous theme park owned by country music legend Dolly Parton.
Pool
Skiing
Kitchen/kitchenette
Free parking
Laundry service
No smoking
Free Wi-Fi
Air-conditioned
With a stay at River Terrace Resort & Convention Center in Gatlinburg, you'll be a 3-minute walk from Ripley's Aquarium of the Smokies and 7 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Overall 8.1 Excellent
Based on 1,649 reviews
All reviews
- All reviews
Good
6.5
Pros: We needed extra linen for my mother-in-law. She caked to the front desk for some and am employee arrived with some within 5 minutes of her hanging up.
Okay
4.2
Pros: Location was good ,priced ok,
Excellent
8.8
Pros: location was great
Mediocre
2.0
Excellent
9.4
Pros: We liked the location. It was within walking distance to almost everything. Loved to restaurant and the outdoor eating by the river. Service was poor but the atmosphere was worth it. Room was clean and spacious. Great view of the mountains.
I would return again even though the pool was a disappointment.
Mediocre
2.0
Pros: The balcony
Excellent
9.1
Pros: Staff was friendly and fantastic. I liked the location.
Excellent
8.0
Pros: This place is right next to the aquarium and right in town in Gatlinburg so it's an easy walk to everything.
You do get a fairly good view either of the water or an overview of the city.
Okay
4.2
Pros: Location is great, just a block away from the strip. Walking distance to everything. Sheets and towels were clean.
Excellent
8.2
Pros: Nice Location
Quiet
Pretty view
Value for the money
Good
7.1
Pros: Good location, nice views
Excellent
8.0
Pros: We liked that it was so close to everything because we liked to walk. we really loved the ducks but couldn't figure out what happened to the baby ducks disappearing everyday
Okay
4.3
Pros: Honestly the only thing I did like was the lounge area, and Lyold was great. With the problems we had during our stay the staff was excellent in taking care of them.
Good
6.3
Pros: My family & I have stayed there many times & have never had any problems
Good
6.0
Pros: It was relatively quite in our room. The view was great. The closeness to the main strip was great.
Good
6.8
Pros: Being off the main street, able to park and walk to shops.
Excellent
8.0
Pros: It was within walking distance of shopping & other activities.
Good
6.0
Pros: It was within walking distance to restaurants and easy access to the Smokies.
Details
Reviews
Overall 8.1 Excellent
Based on 1,649 reviews
Cleanliness
8.1
Comfort
8.2
Location
9.2
Services
7.5
Staff
8.8
Value for money
7.8
6.5 Good
Pros: We needed extra linen for my mother-in-law. She caked to the front desk for some and am employee arrived with some within 5 minutes of her hanging up.
Cons: Check-in isn't until 4 and check out is at 10. I have checked into a lot of hotels before and they've been busy at times, but the wait to check in here was unbelievable. I think it took about 15-20 minutes to finally get to the desk and walk out with keys. We had the pleasure of leaving just before 10 and noticed the housekeeping didn't have any new linen on their carts. Maybe there is a separate one that comes through but we were under the assumption that the sheets aren't changed after each stay.
4.2 Okay
Pros: Location was good ,priced ok,
Cons: Breakfast plain oatmeal ,zero fruit, worst I have seen ,usually have eggs and more choices
8.8 Excellent
Pros: location was great
Cons: cant think of anything
2.0 Mediocre
Pros:
Cons: They overbooked and sent us to WildBear Inn, a two star hotel at Pigeon Forge. Before that, they sent us to a better one, which is operated by the same company as WildBear Inn, and took us almost one hour to wait for check-in, but that hotel told us they sent us too the wrong one, since they also overbooked. We paid much more than the price for a two star hotel at that far, but finally we could only go there and just got two free pancakes for they mistake. Who need to pancakes!
9.4 Excellent
Pros: We liked the location. It was within walking distance to almost everything. Loved to restaurant and the outdoor eating by the river. Service was poor but the atmosphere was worth it. Room was clean and spacious. Great view of the mountains.
I would return again even though the pool was a disappointment.
Cons: The pool was so dirty that we couldn't even swim in it. My granddaughter threw a swim stick in and we couldn't even find it. At night when the pool lights were shining, you could see bits of white floating all over.
2.0 Mediocre
Pros: The balcony
Cons: Everything was totally outdated,19 years ago I bought the same TV that was in my room.Bath was so stained we didn't even shower in it.Carpet was outdated ,torn and had paint stains on it.The Vertical blind didn't work properly,had to close some of the vanes by hand.Furnuture was From the 80's and worn. Weekend rate paid $$$ and was horrible dissapointment
9.1 Excellent
Pros: Staff was friendly and fantastic. I liked the location.
Cons: Carpets need replaced and the room was a little dated but over all a very good experience
8.0 Excellent
Pros: This place is right next to the aquarium and right in town in Gatlinburg so it's an easy walk to everything.
You do get a fairly good view either of the water or an overview of the city.
Cons: The rooms are a bit outdated.
My coffee wasn't replenished everyday
4.2 Okay
Pros: Location is great, just a block away from the strip. Walking distance to everything. Sheets and towels were clean.
Cons: Extremely outdated. I'm sure this hotel was very nice in 1980 but not much has changed since then. TV is the only update. Place looks dirty just from years and years of use. The room smelled like a dead animal. Smell was coming from the refrigerator. We only stayed two nights so we just toughed it out. I wouldn't recommend this hotel.
8.2 Excellent
Pros: Nice Location
Quiet
Pretty view
Value for the money
Cons: A little dated
Pillows were flat
7.1 Good
Pros: Good location, nice views
Cons: Rooms looking run-down, bathtub has been painted. $170 non-refundable pet charge is ridiculous for a 2 night stay.
8.0 Excellent
Pros: We liked that it was so close to everything because we liked to walk. we really loved the ducks but couldn't figure out what happened to the baby ducks disappearing everyday
Cons: The parking garage was way to tight. We could barely squeeze in there. then on the outside parking we found a spot but someone decided to take over both spots
4.3 Okay
Pros: Honestly the only thing I did like was the lounge area, and Lyold was great. With the problems we had during our stay the staff was excellent in taking care of them.
Cons: I was very dissapointed in the fact that the lobby was so beautiful then getting to our room was disgusting! We switched rooms 2 times. The first room had ants all over in the bathroom, the second room wasn't cleaned by housekeeping and the toilet had some issues working.
6.3 Good
Pros: My family & I have stayed there many times & have never had any problems
Cons:
6.0 Good
Pros: It was relatively quite in our room. The view was great. The closeness to the main strip was great.
Cons: The hills you had to walk down and up to get to downtown
6.8 Good
Pros: Being off the main street, able to park and walk to shops.
Cons:
8.0 Excellent
Pros: It was within walking distance of shopping & other activities.
Cons:
6.0 Good
Pros: It was within walking distance to restaurants and easy access to the Smokies.
Cons: The room we had did not overlook the river. It would have been nice to have been given a room with a better view.
With a stay at River Terrace Resort & Convention Center in Gatlinburg, you'll be a 3-minute walk from Ripley's Aquarium of the Smokies and 7 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Pool
Pets allowed on request. Charges may apply.
Restaurant
Bar/Lounge
Free parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Get more value at the 100 percent smoke-free and pet-friendly Quality Inn and Suites hotel in Gatlinburg, TN, which lets you focus on the people and experiences that you came for. We are near Dollywood, Gatlinburg Convention Center and Ober Gatlinburg. Amenities include free WiFi, free ample parking, free hot breakfast, business center, seasonal outdoor pool and laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, premium bedding and 40-inch TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 8.1 Excellent
Based on 1,478 reviews
All reviews
- All reviews
Excellent
8.5
Excellent
10.0
Pros: The amiability off the staff and the pet friendly rooms
Excellent
10.0
Pros: I loved the rooms . They were nice and clean
Okay
5.0
Pros: We enjoyed the private balcony, and the fireplace, and the jucuzzi tub, and the staff were helpful and friendly.
Excellent
8.0
Pros: Wonderful stayrite at least 15 words
Okay
4.7
Pros: the location was good.
Good
6.3
Pros: the staff was very nice and helpful we had a nice stay
Mediocre
3.6
Details
Reviews
Overall 8.1 Excellent
Based on 1,478 reviews
Cleanliness
8.2
Comfort
8.2
Location
8.4
Services
7.9
Staff
8.3
Value for money
8.2
8.5 Excellent
Pros:
Cons: It could have been a little cleaner-there was a dirty towl on the shower rod
10.0 Excellent
Pros: The amiability off the staff and the pet friendly rooms
Cons:
10.0 Excellent
Pros: I loved the rooms . They were nice and clean
Cons: None
5.0 Okay
Pros: We enjoyed the private balcony, and the fireplace, and the jucuzzi tub, and the staff were helpful and friendly.
Cons: The Continental Breakfast was not good. Should have had fresh fruit, and Cream Cheese, and Bagels. Also, the hotel needs to be updated.
8.0 Excellent
Pros: Wonderful stayrite at least 15 words
Cons:
4.7 Okay
Pros: the location was good.
Cons: the ad. said there was a jacussi, there wasn't and the pool and hot tub were empty.
6.3 Good
Pros: the staff was very nice and helpful we had a nice stay
Cons:
3.6 Mediocre
Pros:
Cons: We reserved a room for a king bed for two nights and when we arrived we were advised by the manager that the room was not available, the previous customers decided to stay another night. Frustrating due to the fact we had confirmation that the room was available for the nights we booked, did not seem to matter that we had reserved and had confirmation that the room was available. We were offered a double bed room which we took due to the fact we had traveled over 8 hours and were tired. To add to our frustration we were directed to the 6th floor which we had to climb up 6 flights of stairs due to their elevator was out of order.
Get more value at the 100 percent smoke-free and pet-friendly Quality Inn and Suites hotel in Gatlinburg, TN, which lets you focus on the people and experiences that you came for. We are near Dollywood, Gatlinburg Convention Center and Ober Gatlinburg. Amenities include free WiFi, free ample parking, free hot breakfast, business center, seasonal outdoor pool and laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, premium bedding and 40-inch TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Pool
Pets allowed on request. Charges may apply.
Free parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Enjoy hometown hospitality at the Baymont Inn and Suites Gatlinburg on the River, conveniently located near many Gatlinburg attractions including the Great Smoky Mountains National Park, Ripleys Aquarium of the Smokies, Ripleys Believe It or Not Museum, skiing and the Wildlife Encounter at Ober Gatlinburg. Take a short drive to thrilling rides at Dollywood. Business travelers enjoy convenience to the Gatlinburg Convention Center less than a mile away. Ideal for business and leisure, this non-smoking lodging offers complimentary wireless Internet access, complimentary breakfast, large-vehicle parking, laundry facilities and fitness center. Refresh in the indoor pool and play in the game room. Unwind in guest rooms with balconies overlooking the Little Pigeon River, complimentary newspaper, large work desk, coffee-maker, refrigerator, microwave and TV with HBO. Suites and handicapped-accessible rooms are available. There is no charge for children 17 and under.
Overall 8.0 Excellent
Based on 2,503 reviews
All reviews
- All reviews
Excellent
10.0
Pros: We enjoyed every aspect of our stay. The room was great. Staff was very pleasant. We couldn't have asked for a better location. I would definitely recommend this hotel to my friends and family.
Excellent
10.0
Pros: I cannot say enough good things about this hotel. Its literally by the water front, the room has an incredible view of the mountains and the local hotels are neat and the town is very tourist friendly, there are local trolleys to help you get around. It's beautiful and full of cute shops, definately worth exploring.
Excellent
10.0
Pros: Clean and cozy hotel. Staff was attentive and went above and beyond my expectations to ensure a pleased visit. The balcony and view was awesome! The pool was open 24 hours, and was very very clean. Conveniently located to multiple shopping/restaurants areas. Breakfast bar had a variety of options and was pretty good. :)
Excellent
10.0
Pros: It's got a beautiful view of the water
Excellent
8.0
Pros: Balcony on the river, comfortable beds, indoor pool, fire pit
Excellent
8.0
Pros: Breakfast was a really nice feature of the hotel. Great views right on the river.
Excellent
9.1
Pros: Staff was super friendly, breakfast every morning in the lobby was more than expected, and river views from room are amazing.
About two blocks from town, shops and dining. There is a trolly right outside hotel if you don't/can't walk a lot.
The stream sounds were fantastic!
Good
6.2
Pros: Baymont Inn is a decent location just off the main drag which was nice as it was away from the majority of the noise and nightlife. The room was clean and had a fireplace and a patio. Everything in the room was spacious except for the bathroom. Breakfast was good and they kept it stocked throughout.
Excellent
8.0
Pros: Very nice place and convenient to Gatlinburg and all attractions. Free breakfast was good. Kids enjoyed the indoor pool. We will stay here again.
Details
Reviews
Overall 8.0 Excellent
Based on 2,503 reviews
Cleanliness
8.1
Comfort
8.2
Location
8.3
Services
7.9
Staff
8.5
Value for money
7.9
10.0 Excellent
Pros: We enjoyed every aspect of our stay. The room was great. Staff was very pleasant. We couldn't have asked for a better location. I would definitely recommend this hotel to my friends and family.
Cons: N/A
10.0 Excellent
Pros: I cannot say enough good things about this hotel. Its literally by the water front, the room has an incredible view of the mountains and the local hotels are neat and the town is very tourist friendly, there are local trolleys to help you get around. It's beautiful and full of cute shops, definately worth exploring.
Cons:
10.0 Excellent
Pros: Clean and cozy hotel. Staff was attentive and went above and beyond my expectations to ensure a pleased visit. The balcony and view was awesome! The pool was open 24 hours, and was very very clean. Conveniently located to multiple shopping/restaurants areas. Breakfast bar had a variety of options and was pretty good. :)
Cons: Parking was limited. Fireplace didn’t work.
10.0 Excellent
Pros: It's got a beautiful view of the water
Cons:
8.0 Excellent
Pros: Balcony on the river, comfortable beds, indoor pool, fire pit
Cons: traffic noise
8.0 Excellent
Pros: Breakfast was a really nice feature of the hotel. Great views right on the river.
Cons: Balconies could use some privacy feature. You feel like you’re on top of your neighbor. The room had several dead bugs on walls towards the ceilings.
9.1 Excellent
Pros: Staff was super friendly, breakfast every morning in the lobby was more than expected, and river views from room are amazing.
About two blocks from town, shops and dining. There is a trolly right outside hotel if you don't/can't walk a lot.
The stream sounds were fantastic!
Cons: When walking into the room for the first time it was damp. We turned the fan in the bathroom on and opened the balcony door for a bit to let it air out. It never really seemed to 'dry out' in the room. That's okay, there was so much to do in and around town, we mostly slept there.
You can hear traffic from parkway in the room.
6.2 Good
Pros: Baymont Inn is a decent location just off the main drag which was nice as it was away from the majority of the noise and nightlife. The room was clean and had a fireplace and a patio. Everything in the room was spacious except for the bathroom. Breakfast was good and they kept it stocked throughout.
Cons: All rooms are accessed from the outside (no internal hallways). You don't have to go into the lobby to gain access to the stairs up to the room. The pool was warm however, it was over chlorinated like most hotel pools. Bathroom was very small and I could tell the place was slowly being updated. I think that the price for this hotel was a lot more than it should have been. This hotel would fit most people's needs its not the best nor the worst.
8.0 Excellent
Pros: Very nice place and convenient to Gatlinburg and all attractions. Free breakfast was good. Kids enjoyed the indoor pool. We will stay here again.
Cons: It was a little hard at times to get in and out with all the traffic
Enjoy hometown hospitality at the Baymont Inn and Suites Gatlinburg on the River, conveniently located near many Gatlinburg attractions including the Great Smoky Mountains National Park, Ripleys Aquarium of the Smokies, Ripleys Believe It or Not Museum, skiing and the Wildlife Encounter at Ober Gatlinburg. Take a short drive to thrilling rides at Dollywood. Business travelers enjoy convenience to the Gatlinburg Convention Center less than a mile away. Ideal for business and leisure, this non-smoking lodging offers complimentary wireless Internet access, complimentary breakfast, large-vehicle parking, laundry facilities and fitness center. Refresh in the indoor pool and play in the game room. Unwind in guest rooms with balconies overlooking the Little Pigeon River, complimentary newspaper, large work desk, coffee-maker, refrigerator, microwave and TV with HBO. Suites and handicapped-accessible rooms are available. There is no charge for children 17 and under.
Pool
Fitness centre
Free parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
In the heart of Gatlinburg, Brookside Resort by FairBridge is within a 5-minute drive of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Gatlinburg? This hotel has facilities measuring 4000 square feet (372 square meters), including a conference center. Free self parking is available onsite.
Overall 7.9 Good
Based on 1,366 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Crystal at the front desk was so nice. The room was so spacious and was much nicer than anything we could have expected. This place definitely deserves a higher rating than is shown here.
Excellent
9.3
Pros: The room was nice, the bed comfortable, clean room, quiet. Trolley stop in front of motel, had good breakfast room and nice amenities.
Excellent
8.0
Pros: The room was clean and service was good.
Mediocre
3.4
Pros: Brookside Resort has a good location but that is about the extent of what I consider a recommendation. The room was very dated....the sheets were dirty and the bathroom is dark. Requested clean sheets which were delivered promptly. The stream behind the hotel was awesome. This could be a really nice place but it will take a large sum of money for this to happen.
Excellent
8.0
Pros: The creek behind our room was wonderful! The room was quaint, very comfortable, and had everything we needed. Check in was quick and hassle free.
Good
7.4
Pros: decor, being next to brook, availability of hot breakfast
Okay
5.4
Pros: hat I liked about brookside was the location. It was right across the street from flapjacks and walking distance from the strip! Great location without being too congested. I liked the rolling creek right outside of back door it was very nice. I liked that they had free breakfast although it was very basic and minimal, the oatmeal was very dry. Staff was nice, not too friendly at times. I walked in to check out and the front desk guy just ignored me and sat on his phone until I was helped by someone else. They also charged my credit card twice but did refund it immediately.
Excellent
10.0
Pros: The Staff was excellent. The rooms were very clean and accommodating. It was peaceful to walk out the back door of our room to the balcony to listen to the stream. The complimentary breakfast was wonderful, the variety of items will fill even the hungriest of appetites. They have lots of amenities at their resort. I would recommend this resort to everyone..
Excellent
8.2
Pros: I really like that the fact the room had a fire place, room was clean, and it's mins drive from gatlenburg.
Excellent
9.1
Pros: Loved how rustic and quiet the resort was but still so close to everything in Gatlinburg. The pool was an amazing feature and if we were there during the winter definitely would have used the wood burning fireplace. Loved that the back patio faced the big creek too.
Details
Reviews
Overall 7.9 Good
Based on 1,366 reviews
Cleanliness
7.9
Comfort
8.0
Location
8.6
Services
7.6
Staff
8.4
Value for money
7.9
10.0 Excellent
Pros: Crystal at the front desk was so nice. The room was so spacious and was much nicer than anything we could have expected. This place definitely deserves a higher rating than is shown here.
Cons:
9.3 Excellent
Pros: The room was nice, the bed comfortable, clean room, quiet. Trolley stop in front of motel, had good breakfast room and nice amenities.
Cons: The only problem we had was the microwave, there was something wrong with it and it would burn up anything you put in it in just a few seconds. I reported it to the staff and they said they would take care of it quickly. Had a great stay.
8.0 Excellent
Pros: The room was clean and service was good.
Cons: The breakfast could have been better and the wifi did not work.
3.4 Mediocre
Pros: Brookside Resort has a good location but that is about the extent of what I consider a recommendation. The room was very dated....the sheets were dirty and the bathroom is dark. Requested clean sheets which were delivered promptly. The stream behind the hotel was awesome. This could be a really nice place but it will take a large sum of money for this to happen.
Cons:
8.0 Excellent
Pros: The creek behind our room was wonderful! The room was quaint, very comfortable, and had everything we needed. Check in was quick and hassle free.
Cons:
7.4 Good
Pros: decor, being next to brook, availability of hot breakfast
Cons: hot tub and pool down, leaves about, small/non-lush beds, no meat at hot breakfast
5.4 Okay
Pros: hat I liked about brookside was the location. It was right across the street from flapjacks and walking distance from the strip! Great location without being too congested. I liked the rolling creek right outside of back door it was very nice. I liked that they had free breakfast although it was very basic and minimal, the oatmeal was very dry. Staff was nice, not too friendly at times. I walked in to check out and the front desk guy just ignored me and sat on his phone until I was helped by someone else. They also charged my credit card twice but did refund it immediately.
Cons: I did not like that fact that on their website it has a lot of false advertisment. They said they had high speed Wi-fi, it was so slow and wouldn't load anything we had to disconnect and use data. They also said that they have a state of the arch fitness center.. Far from it. It literally had nothing and was very old and run down. The room needed renovations and mens toilet didn't work. The bench press didn't even have a bar!? Overall it was a quick stay so for 3 days what they offered was enough. Although I think next time we will find something nicer and cleaner and more up to date. Overall it was clean but very outdated. The room looked old and the furniture too. Found a few hairs on the sheets..The sheets would not stay on the bed either! I had to readjust them many times.There was a huge rip in the bed skirt. There were no blankets in the room just the sheets that came on the bed.. The shower head was so low that it would be great for someone who was 4 foot tall. We had to squat to shower and that's not fun for my 6' 2 boyfriend and me being 5'5. There was no DVD player so headed up if you brought DVD s. We had to go buy one to hook up. There as a mini refrigerator and microwave and coffee maker so that was nice.
10.0 Excellent
Pros: The Staff was excellent. The rooms were very clean and accommodating. It was peaceful to walk out the back door of our room to the balcony to listen to the stream. The complimentary breakfast was wonderful, the variety of items will fill even the hungriest of appetites. They have lots of amenities at their resort. I would recommend this resort to everyone..
Cons: I wouldn't have anything that is negative about this resort.
8.2 Excellent
Pros: I really like that the fact the room had a fire place, room was clean, and it's mins drive from gatlenburg.
Cons: I didn't like that when I walked in. The room was 20 degrees. It took quite a while to warm up. But it finally did and I was comfortable. Would stay again.
9.1 Excellent
Pros: Loved how rustic and quiet the resort was but still so close to everything in Gatlinburg. The pool was an amazing feature and if we were there during the winter definitely would have used the wood burning fireplace. Loved that the back patio faced the big creek too.
Cons: Only knock on the place was the A/C unit didn't work super well and the bed wasn't the most comfortable I've been on.
In the heart of Gatlinburg, Brookside Resort by FairBridge is within a 5-minute drive of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Gatlinburg? This hotel has facilities measuring 4000 square feet (372 square meters), including a conference center. Free self parking is available onsite.
Pool
Skiing
Fitness centre
Child-friendly
Free parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 9 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 7.7 Good
Based on 1,091 reviews
All reviews
- All reviews
Good
6.0
Pros: Great location to downtown Gatlinburg, the staff were friendly and helpful
Good
6.2
Pros: The room was comfortable and felt roomy, the location was close to the strip and a lot of parking.
Good
7.4
Pros: The rooms were sizeable, the water was hot, the location is great whether you're checking out Gatlinburg's tourist district or catching the trolley to Dollywood. Although we didn't go for a swim, the indoor pool looks amazing and I'm sure it's fun regardless of the season. I did note plenty of young families enjoying it while we were there and the air doesn't overwhelm with chlorine.
Okay
4.8
Pros: Pool was very nice
Mediocre
2.2
Pros: The location was the center of downtown Gatlinburg. Would have been a great proximity if we had stayed.
Excellent
8.0
Pros: Location was good, just a short walk down the road and you were in downtown Gatlinburg and close to any activity you wanted to do. Staff was nice. Hotel is a little dated but overall is a nice place to stay.
Okay
5.7
Excellent
9.1
Pros: Upgraded room for no extra charge and the suite was quiet, comfortable and clean
Good
6.2
Pros: The website says the hotel is 2 blocks from the strip but that is still .4 miles. It's a lot further than the website made it seem. We received an earlier morning wake up call both days that we DID NOT request. But the worst was the water temperature in the shower. It would get scalding hot with no notice. I let management know when we checked out but he didn't seem very concerned. Wouldn't stay there again.
Details
Reviews
Overall 7.7 Good
Based on 1,091 reviews
Cleanliness
7.8
Comfort
7.8
Location
8.3
Services
7.5
Staff
8.4
Value for money
7.5
6.0 Good
Pros: Great location to downtown Gatlinburg, the staff were friendly and helpful
Cons: It is no fault to the people that work there, but the building itself is in need of some TLC. You can tell that is what they are working on, but I couldn't help but notice
6.2 Good
Pros: The room was comfortable and felt roomy, the location was close to the strip and a lot of parking.
Cons: There were a few things broken in the room, the walls are thin, and the pool shouldn't close so early or should have an adults only time. The children spoil the trips
7.4 Good
Pros: The rooms were sizeable, the water was hot, the location is great whether you're checking out Gatlinburg's tourist district or catching the trolley to Dollywood. Although we didn't go for a swim, the indoor pool looks amazing and I'm sure it's fun regardless of the season. I did note plenty of young families enjoying it while we were there and the air doesn't overwhelm with chlorine.
Cons: We arrived late at night, after 2am, and there was no one at the check in counter, only a sign saying "be back soon". After sitting in the lobby for more than half an hour whole the security guard stated at me and at his phone, a desk clerk finally arrived to check us in. Parking was limited, but they were accommodating by basically not enforcing any parking rules as long as we were not blocking someone in. They put us in a handicap room, which wasn't a problem in itself, but the bathroom door slides open and shut for ease of access and unfortunately it wasn't well oiled so we weren't able to ever fully open or close the door. I did report the problem, but don't know if it was ever fixed as we were only there 2 nights.
4.8 Okay
Pros: Pool was very nice
Cons: Beds are very uncomfortable. Our room balcony was in the pool area and it was at least a 100°+ when you walked up to go to our room. I just believe you should know that. And the pictures looked a whole lot nicer to me.
2.2 Mediocre
Pros: The location was the center of downtown Gatlinburg. Would have been a great proximity if we had stayed.
Cons: The second you walk in the room, we opted for the poolside option as we were planning to spend time in the pool with our two small children, all you could smell was chlorine, not to mention the room was about 87 degrees when we first walked in. While looking around our room, we found lots of great treasures, old Broken Oreos in the carpet (carpet looked like it hadn't been vacuumed in about a month) , the bathroom was disgusting you had to hover above the toilet, the shower curtain had something streaked down it, looked like makeup maybe?? Who knows. There was brown matter streaked on the wall I could take a guess on what it was. It looked like feces. The tv kept cutting in and out with sound and picture so that was a no go when my 3 year old asked to watch cartoons before bed. We decided to check out the beds to see what they were like since the rest of the room was absolutely disgusting. On one of the blankets there was red lipstick. And on the sheets there were big black hair. In more spot than one. So I'm guessing the sheets hadn't even been changed? Needless to say we grabbed our bags and our two small children and got the heck out of there, we didn't even stay the night. Then the whole trip was spent attempting to get our refund back as we ended up having to spend money on a different hotel for our trip. And then they tried to tell us that we had to pay for the first night even though we didn't stay. We will not be back. Waste of money and time out of our trip.
8.0 Excellent
Pros: Location was good, just a short walk down the road and you were in downtown Gatlinburg and close to any activity you wanted to do. Staff was nice. Hotel is a little dated but overall is a nice place to stay.
Cons: Pool area and hallways were hot.
5.7 Okay
Pros:
Cons: No coffee in lobby
9.1 Excellent
Pros: Upgraded room for no extra charge and the suite was quiet, comfortable and clean
Cons: Pool area needs upgrade and was glad to see its in the plans for the coming year
There were no towel racks in the bathroom and the water never got hot.
6.2 Good
Pros: The website says the hotel is 2 blocks from the strip but that is still .4 miles. It's a lot further than the website made it seem. We received an earlier morning wake up call both days that we DID NOT request. But the worst was the water temperature in the shower. It would get scalding hot with no notice. I let management know when we checked out but he didn't seem very concerned. Wouldn't stay there again.
Cons:
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 9 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Golf
Pool
Skiing
Restaurant
Free parking
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Bearskin Lodge on the River in Gatlinburg, you'll be just steps from Great Smoky Mountains National Park and 9 minutes by foot from Gatlinburg Sky Lift. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.
Overall 8.5 Excellent
Based on 5 reviews
Details
Reviews
Overall 8.5 Excellent
Based on 5 reviews
With a stay at Bearskin Lodge on the River in Gatlinburg, you'll be just steps from Great Smoky Mountains National Park and 9 minutes by foot from Gatlinburg Sky Lift. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.
Pool
Fitness centre
Free parking
No smoking
Free Wi-Fi
Air-conditioned
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, a 10-minute walk from Gatlinburg Space Needle and 11 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
Overall 7.5 Good
Based on 2,155 reviews
All reviews
- All reviews
Good
7.1
Pros: Great staff, very friendly. The staff were the highlight of this experience. The rooms were average with the standard motel options. Location was close enough that you could walk to the main attractions. For the price it was worth it.
Excellent
10.0
Pros: Rate and location
Excellent
8.8
Pros: We enjoyed the following...
Big, warm indoor pool
Creek directly under room balcony
Comfortable beds
Friendly staff
Location
On-site breakfast
Quiet rooms
Excellent
10.0
Pros: Our stay was great. We would definitely stay again. Rooms were very nice and clean. Staff was friendly. Pool area was great as well. Best thing was it's location to downtown we were able to walk every where just about. Only complaint would be that their towels were to small.
Okay
4.0
Excellent
9.4
Pros: After reading some reviews after booking our stay I was worried... we arrived & the staff was very friendly, rooms were clean, a/c worked great, ice machines worked. I found no merit to some concerns addressed in others reviews. Yes this is a older motel but not rundown & I would stay again. We were courtside (across the street) & it was very peaceful.
Good
7.7
Pros: The cleaning staff was very nice and the riverfront was a plus.
Excellent
10.0
Pros: Ask for the creek side rooms with balconys! Hearing the creek from your room was great. Their indoor pool is what sells this place for me and my family. It's a fun pool, with waterfall and hot tub. You can't beat the value for the location and amenities.
Excellent
10.0
Pros: The pools
Good
7.7
Pros: Very affordable, close to the shopping strip & attractions but a little more of a walk than I expected especially with small kids! I think our kids liked the pool more than they liked the actual vacation itself! I was happy to stay there though!
Excellent
10.0
Pros: it reminded me of Gatlinburg when I was growing up. Simple, clean motel. Off the parkway so it was nice and quiet, but still just a short walk to the main drag. AMAZING pool!!! Unbeatable price, and super friendly staff. We will be back!
Okay
4.8
Pros: The location and the indoor pool were great.
Good
7.0
Pros: The staff was extremely friendly and the pool was great. The location was perfect with a trolley stop right out the front door. Creek right under our balcony was amazing. Very nice flat screen and lots of channels.
Details
Reviews
Overall 7.5 Good
Based on 2,155 reviews
Cleanliness
7.4
Comfort
7.4
Location
8.2
Services
7.2
Staff
8.5
Value for money
7.5
7.1 Good
Pros: Great staff, very friendly. The staff were the highlight of this experience. The rooms were average with the standard motel options. Location was close enough that you could walk to the main attractions. For the price it was worth it.
Cons: The Wi-Fi only worked at the main building and a bit beyond. Did not see any breakfast options available but a fantastic pancake house was nearby. Bathrooms needed updated.
10.0 Excellent
Pros: Rate and location
Cons: N/A
8.8 Excellent
Pros: We enjoyed the following...
Big, warm indoor pool
Creek directly under room balcony
Comfortable beds
Friendly staff
Location
On-site breakfast
Quiet rooms
Cons: Bathrooms could use a few updates. It was also a cold
walk outside from the indoor pool to our room but that's just part of being an older/motel-style establishment.
10.0 Excellent
Pros: Our stay was great. We would definitely stay again. Rooms were very nice and clean. Staff was friendly. Pool area was great as well. Best thing was it's location to downtown we were able to walk every where just about. Only complaint would be that their towels were to small.
Cons:
4.0 Okay
Pros:
Cons: There were roaches in room. Staff was nice but we won't stay there again.
9.4 Excellent
Pros: After reading some reviews after booking our stay I was worried... we arrived & the staff was very friendly, rooms were clean, a/c worked great, ice machines worked. I found no merit to some concerns addressed in others reviews. Yes this is a older motel but not rundown & I would stay again. We were courtside (across the street) & it was very peaceful.
Cons: Nothing
7.7 Good
Pros: The cleaning staff was very nice and the riverfront was a plus.
Cons: There were ants in our room. The minifridge became unplugged sometime when we were asleep the first night and ruined our food in the fridge. When you entered the room the smell was unpleasant and somewhat over powering, took a while to adjust to it.
10.0 Excellent
Pros: Ask for the creek side rooms with balconys! Hearing the creek from your room was great. Their indoor pool is what sells this place for me and my family. It's a fun pool, with waterfall and hot tub. You can't beat the value for the location and amenities.
Cons: It's not very fancy or new, but if you're not a fancy person then you'll love it.
10.0 Excellent
Pros: The pools
Cons: Parking needs some work
7.7 Good
Pros: Very affordable, close to the shopping strip & attractions but a little more of a walk than I expected especially with small kids! I think our kids liked the pool more than they liked the actual vacation itself! I was happy to stay there though!
Cons: The pool wasn't very easy to access at all, our room we were given at check in had not been cleaned up from a prior maintenance job but the front desk took care of us right away and put us in another room. We ended up being by the creek which was really nice.
10.0 Excellent
Pros: it reminded me of Gatlinburg when I was growing up. Simple, clean motel. Off the parkway so it was nice and quiet, but still just a short walk to the main drag. AMAZING pool!!! Unbeatable price, and super friendly staff. We will be back!
Cons:
4.8 Okay
Pros: The location and the indoor pool were great.
Cons: Our room was very small and smelled like mildew/mold. The hotel is very outdated and not very clean. The Wifi did not work most of the time and the shower water kept going from scalding hot to cold without touching anything. We also were put in a "pet friendly" room, which I would NEVER stay in again. If I had known that part of the hotel was "pet friendly" I would have never booked there. We will never stay at this hotel again.
7.0 Good
Pros: The staff was extremely friendly and the pool was great. The location was perfect with a trolley stop right out the front door. Creek right under our balcony was amazing. Very nice flat screen and lots of channels.
Cons: Very outdated rooms/facilities, but that is the norm in Gatlinburg. Shower water was warm at best. Main door was drafty and let in sound and cold air. No complimentary breakfast.
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, a 10-minute walk from Gatlinburg Space Needle and 11 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
Golf
Pool
Tennis
Skiing
Pets allowed on request. Charges may apply.
Restaurant
Free parking
Laundry service
Business centre
Free Wi-Fi
Air-conditioned
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Overall 7.5 Good
Based on 1,241 reviews
All reviews
- All reviews
Okay
5.4
Pros: Close to everything
Price for location
Mostly very clean
Good
7.7
Pros: Location
Excellent
9.7
Pros: Location!!!! Right off the main drag in gatlinburg. Close to many shops and restaurants. Room was very clean, hotel was fine. Staff friendly. Price was great, room was small but accommodated just fine. Highly recommend.
Good
7.6
Pros: The price was great! The staff was courteous and prompt.
Excellent
9.1
Pros: Staff was friendly and very helpful. Facility was clean. Located within <5 minute walk of downtown. Probably deserves 5 stars but I need a lasting impression for that.
Good
7.0
Pros: I liked the location, it was nice to be able to park the car and walk to where we wanted to go.
Excellent
8.3
Pros: we liked it for the value
Okay
4.0
Pros: Location close to city
Excellent
8.5
Pros: Very good location.
Great value for this time of the year.
Room was nice and comfortable.
Mediocre
3.6
Pros: Location
Excellent
8.2
Pros: So the hotel itself was basically on the main Gatlinburg strip so this made EVERYTHING super convenient. The workers were also very polite & made sure to give us all the information that we would have needed, plus without even asking told us about the free breakfast (Due to covid 19 they only had a few things, not there fault by any means) & give us a extra room card.
Good
6.5
Pros: Great location for the price
Details
Reviews
Overall 7.5 Good
Based on 1,241 reviews
Cleanliness
7.3
Comfort
7.4
Location
9.1
Services
7.0
Staff
8.1
Value for money
7.6
5.4 Okay
Pros: Close to everything
Price for location
Mostly very clean
Cons: The last 2 mornings of our stay they were doing some remodeling 2 doors down from our room at 8:15 in the morning. Im talking pounding, hammering, sawing, buzzing and tile break at 8:15 in the morning. I asked the woman at the front desk and she insisted they werent remodeling near my room.
The towels suck.
Mold above the shower
7.7 Good
Pros: Location
Cons: Bathroom
9.7 Excellent
Pros: Location!!!! Right off the main drag in gatlinburg. Close to many shops and restaurants. Room was very clean, hotel was fine. Staff friendly. Price was great, room was small but accommodated just fine. Highly recommend.
Cons:
7.6 Good
Pros: The price was great! The staff was courteous and prompt.
Cons: The wall are thin. We could hear (and feel!) the couple next door to us fighting. Doors were slamming, she was screaming and he was throwing things! It felt and sounded like they were in the room with us.
9.1 Excellent
Pros: Staff was friendly and very helpful. Facility was clean. Located within <5 minute walk of downtown. Probably deserves 5 stars but I need a lasting impression for that.
Cons:
7.0 Good
Pros: I liked the location, it was nice to be able to park the car and walk to where we wanted to go.
Cons: We got to the hotel around 1:00 Friday afternoon to check in. When we walked in the lady at the counter was on her cell phone, on a personal call, she did not end the call to help us, instead she continued her conversation and helped us after she finished her call. In my opinion that was rude. Then while we were checking in someone called the front desk and requested help with their shower, she told a gentleman to go help them "because they couldn't figure out how to work the shower." Her attitude about that situation was wrong and she should not have spoken so rudely about someone who is paying money to stay at your hotel, especially in front of other guests (being myself).
8.3 Excellent
Pros: we liked it for the value
Cons:
4.0 Okay
Pros: Location close to city
Cons: Room left a lot to be desired. The bathroom floor was sticky. Refrigerator smelled horrible. The mattress was worn out. Probably dips 6" in the center with nobody on it. Toilet flushed on its own every 30 to 40 minutes. The place could use a lot of proper maintaining and repair.
8.5 Excellent
Pros: Very good location.
Great value for this time of the year.
Room was nice and comfortable.
Cons: The bathroom needed some detail attention.
3.6 Mediocre
Pros: Location
Cons: TV did not work at all. Breakfast is just cold cereal and toast. Staff was rude and unwilling to accommodate. I would not stay here again.
8.2 Excellent
Pros: So the hotel itself was basically on the main Gatlinburg strip so this made EVERYTHING super convenient. The workers were also very polite & made sure to give us all the information that we would have needed, plus without even asking told us about the free breakfast (Due to covid 19 they only had a few things, not there fault by any means) & give us a extra room card.
Cons: The elevator was strangely stinky I’m not really sure why & our room was a little dirty like dirty bathroom mirror & finding hairs on the bed but I mean I’m not that picky or grossed out (your in a public cheap hotel)
6.5 Good
Pros: Great location for the price
Cons: The fold out bed was very uncomfortable. There was no workout room.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Parking
Business centre
Express check out
Free Wi-Fi
Air-conditioned
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7.1 Good
Based on 1,433 reviews
All reviews
- All reviews
Mediocre
3.7
Pros: The location was great
Excellent
8.0
Pros: Decent options for breakfast. Friendly front desk. Location allows you to walk down the main strip.
Excellent
8.0
Pros: staff very nice, professional, helpful, n friendly. good housekeepers. nice continental breakfast. hotel is clean. nice mattresses and pillows. have been here before and will definitely come again.
Okay
4.2
Pros: The location was good, right in town and close to all the action.
Mediocre
2.0
Pros: It was in Gatlinburg.
Details
Reviews
Overall 7.1 Good
Based on 1,433 reviews
Cleanliness
7.0
Comfort
7.4
Location
8.7
Services
6.6
Staff
7.6
Value for money
7.1
3.7 Mediocre
Pros: The location was great
Cons: Our balcony did not face the river at all, it faced construction that kept us up all night. The shower curtain had mold on it and there was hair from previous guests still in the bath tub. There was a dried up paper towel stuck to our ceiling and in the peep hole on the door. The locks on the doors did not feel safe. The beds were so uncomfortable that our backs still hurt from sleeping on them. The breakfast in the morning did not make it with the stay at all. It seemed like a chore to walk from our room to the road every time we left the hotel. We only paid $36 a night to stay there, but I would never ever ever pay that much to stay there again!
8.0 Excellent
Pros: Decent options for breakfast. Friendly front desk. Location allows you to walk down the main strip.
Cons:
8.0 Excellent
Pros: staff very nice, professional, helpful, n friendly. good housekeepers. nice continental breakfast. hotel is clean. nice mattresses and pillows. have been here before and will definitely come again.
Cons: the carpet had been recently cleaned in our room, must have used too much water, there was a very very musty almost moldy smell in the room. the fire alarm went off, we all evacuated, no fire dept showed up, no staff showed up, we just went back in when the alarm went off.
4.2 Okay
Pros: The location was good, right in town and close to all the action.
Cons: The hallway was not vacuumed a single time in the six days I was there and it needed it when I arrived. Their breakfast did not start till 6:30 am would have liked it at least 30 minutes earlier and when I arrived a few minutes early the staff was rude about it.
2.0 Mediocre
Pros: It was in Gatlinburg.
Cons: It wasn't the building on the picture, the whole floor we were on was damp and reeked of mold and mildew and the beds were the worst I have ever slept on! I am still coughing and clearing my throat 1 day later! AVOID AT ALL COST!
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Pool
Skiing
Free parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Modern select rooms have Jacuzzi tubs or fire places. Suites also available.
Overall 6.5 Good
Based on 951 reviews
All reviews
- All reviews
Okay
4.5
Pros: Right by the main strip, but it is Gatlinburg. Small town, so everything is in walking distance.
Excellent
8.5
Pros: Love the listening to the creek when I open the door.
Excellent
8.2
Pros: Clerk at front desk was very friendly and suggested some good restraunts in the area. Room was nice, and clean.
Okay
5.7
Pros: We only had a very short stay when arriving we had a good ways to walk to the room with luggage opened the door and the smell of mold was so bad I started choking. When I told the clerk she was like ok, so she didn't care anyway.
Excellent
8.2
Pros: The staff was friendly, room was clean and well kept. Would have been nice to have breakfast but there are a lot of places nearby to eat. Overall a good value for the money.
Okay
4.2
Excellent
9.1
Pros: Clean, very nice personel, great pool, good coffee, close to everything.
Excellent
10.0
Pros: This is the second time my wife and I have stayed here. The room was clean spacious and up to date.
Good
7.1
Pros: Location was great. Quiet area.
Mediocre
3.4
Pros: The bed was comfortable; but it was supposed to be a king-size, yet it was shorter than my full-size bed at home.
The hot tub was nice.
Excellent
9.4
Pros: This hotel is the right around the corner from the entrance to the park, so it is a great option for those who plan to do some hiking. It is very affordable and provides all necessities.
Mediocre
3.3
Pros: Nothing! This was the worst motel management I have ever seen. Understaffed, dirty rooms, and above all, non-caring owners.
Mediocre
3.7
Pros: was not much to like,
Good
7.3
Pros: rooms were very clean and the man who checked us in was very friendly
Mediocre
3.0
Pros: close to town
Okay
5.0
Pros: staff was professional, rooms clean
Good
7.0
Pros: The hotel was conveniently located near downtown Gatlinburg. The room was very clean. The shower water pressure was excellent. Great price!
Good
7.6
Pros: It was a good value. It didn't have many amenities, but was very clean.
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Cons: $self.cons
Details
Reviews
Overall 6.5 Good
Based on 951 reviews
Cleanliness
6.5
Comfort
6.7
Location
7.2
Services
6.2
Staff
7.3
Value for money
6.8
4.5 Okay
Pros: Right by the main strip, but it is Gatlinburg. Small town, so everything is in walking distance.
Cons: There was no alarm clock, my room smelled like body odor. The shower was built for kids under 12. There was only soap, no shampoo. They offer free wifi, but it was down a lot and when it was up, it would constantly boot me. Would not stay here again.
8.5 Excellent
Pros: Love the listening to the creek when I open the door.
Cons: The internet did not work in our room.
8.2 Excellent
Pros: Clerk at front desk was very friendly and suggested some good restraunts in the area. Room was nice, and clean.
Cons: No hot water for shower in the morning. Very cramped bathroom. Problems with the TV and microwave.
5.7 Okay
Pros: We only had a very short stay when arriving we had a good ways to walk to the room with luggage opened the door and the smell of mold was so bad I started choking. When I told the clerk she was like ok, so she didn't care anyway.
Cons: Not enough to stay again.
8.2 Excellent
Pros: The staff was friendly, room was clean and well kept. Would have been nice to have breakfast but there are a lot of places nearby to eat. Overall a good value for the money.
Cons: Parking was tight, no assigned spaces.
4.2 Okay
Pros:
Cons: There was no hot water. The desk clerk was very rude when I let him know about it. I had reserved a smoking room- which was not available when I checked in.
9.1 Excellent
Pros: Clean, very nice personel, great pool, good coffee, close to everything.
Cons: There dog walking area needs upgrades badly.
10.0 Excellent
Pros: This is the second time my wife and I have stayed here. The room was clean spacious and up to date.
Cons: No elevator have a bit of trouble with stairs but we'll worth it
7.1 Good
Pros: Location was great. Quiet area.
Cons: Pillows on the bed are very small. Bathroom could use a good bleaching to get rid of some mildew
3.4 Mediocre
Pros: The bed was comfortable; but it was supposed to be a king-size, yet it was shorter than my full-size bed at home.
The hot tub was nice.
Cons: The desk attendant never smiled, until I was just about to walk out the door. Wasn't welcoming at all. When I got there, there was only one "housekeeper" on duty. Had to wait for someone else to check out before I could go to my room; and when the crappy desk attendant suggested going somewhere and coming back later, I had to tell her TWICE that I couldn't just walk off and leave my luggage because I had taken public transportation to get there and the van had already left.
When my room was "ready," there was pubic hair in the tub and on the dirty toilet tank. The bathroom was ridiculously tiny; the caulking was super messy and looked like a five-year-old had done it; and the faucet wasn't working, so I had to let the shower run for an eternity to in order to fill up the tub--AFTER I had to clean it myself!
The tables down by the pool were dirty and the paint was half chipped off. The paint job in and around the pool was very badly chipped and made the place look like crap (and did not make the place look professional or inspire me to come back). When I saw the horribly filthy lounge chairs, my immediate thought was, "You're kidding me. You actually expect me to sit on THAT?!"
The actual facility looked NOTHING like the really nice pictures and it did not live up to the reviews. I chose this place because of those things and because I got a decent price. Next time I go on a writing retreat, I'll spend more money to go someplace nicer.
9.4 Excellent
Pros: This hotel is the right around the corner from the entrance to the park, so it is a great option for those who plan to do some hiking. It is very affordable and provides all necessities.
Cons:
3.3 Mediocre
Pros: Nothing! This was the worst motel management I have ever seen. Understaffed, dirty rooms, and above all, non-caring owners.
Cons: Had to wait 2 hours after check-in time for them to get our room clean. Asked to speak with the owners who were on site and they did not come to speak with me. The 2 days we stayed we were not contacted by the owners about our problem. I will not use Kayak or any other service who lists this motel.
3.7 Mediocre
Pros: was not much to like,
Cons: the room was over priced, not what the ad on yahoo and your sight said it was going to cost which was 39.95 a night, two night stay was 179.00 will not book anything thru you or red roof inn in the furture.....
7.3 Good
Pros: rooms were very clean and the man who checked us in was very friendly
Cons: Thought the price could've been a little cheaper since we booked on line
3.0 Mediocre
Pros: close to town
Cons: cheap looking , run down, in bad looking suroundings
5.0 Okay
Pros: staff was professional, rooms clean
Cons: bed was in very poor condition. was as uncomfortable as a sleep sofa, found an area in middle of bed i could at least sleep on.
7.0 Good
Pros: The hotel was conveniently located near downtown Gatlinburg. The room was very clean. The shower water pressure was excellent. Great price!
Cons: The pillows were not the best. I would recommend bringing your own.
7.6 Good
Pros: It was a good value. It didn't have many amenities, but was very clean.
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Modern select rooms have Jacuzzi tubs or fire places. Suites also available.
Pool
Skiing
Pets allowed on request. Charges may apply.
Free parking
Free Wi-Fi
Air-conditioned
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Overall 5.9 Okay
Based on 1,786 reviews
All reviews
- All reviews
Good
6.0
Okay
4.0
Pros: The location is perfect. It has always been out go to place to stay
Excellent
8.0
Pros: Bed, breakfast
Okay
5.1
Pros: Good location
Excellent
10.0
Pros: This is our family's favorite place to stay in Gatlinburg because of the indoor, heated pool and the location is right on the main strip.
Good
6.5
Pros: Great location. Within walking distance to a lot of Gatlinburg attractions. Nice continental breakfast. Extremely helpful/friendly front desk staff.
Mediocre
2.0
Pros: The location
Mediocre
2.5
Okay
4.0
Pros: The only really great feature about our hotel as the location. The lady at the desk at time of check-in was really nice and the second the third shift guy was really nice.
Okay
4.2
Pros: AC didn't really work, the place was kind of a dump, the staff was disinterested at best, the continental buffet was nasty & loud as heck as they went about their business, even early in the morning.
Mediocre
3.4
Pros: The location was the only good thing. It's right at the entrance of the park.
Okay
4.8
Pros: Convenient location and comfortable bed.
Details
Reviews
Overall 5.9 Okay
Based on 1,786 reviews
Cleanliness
5.7
Comfort
5.9
Location
8.2
Services
5.3
Staff
6.8
Value for money
5.8
6.0 Good
Pros:
Cons: Got my card statement got over charged $45.
4.0 Okay
Pros: The location is perfect. It has always been out go to place to stay
Cons: To begin with the room was not as clean as it typically is there. The sink was either dirty or stained and there were some toenail clippings next to the bed but we had never had a problem before and I didn't want to ruin our trip so it was overlooked. The wifi never worked in the room but that was the least of our concerns. The drawer in the dresser broke as soon as I tried to set clothes in it. The second day there a teribble smell (like a dead animal) began occurring by the first floor stairwell that was still there when we left a few days later. The air conditioning units leak water everywhere which I understand air conditioners will do but after they filled up the containers under them they were left to just go all over the floor. This includes the one on the balcony of our room. The second night we were there my husband and two year old were on the balcony and she was walking back to the room and slipped in the water from the air conditioner. We finally went to the front desk and explained what happened and they did offer to change our room but at this point it wouldn't have fixed the problem of the leaking air conditioners because they all did that and we were already completely unpacked with a two year old so packing back up and moving would have been very hectic and inconvenient. By the next day the water coming from the third floor a/c down onto our 2nd floor balcony made it impossible to walk out on without getting wet. We've always enjoyed our stays here before but this will be our last one until it gets some serious renovations.
8.0 Excellent
Pros: Bed, breakfast
Cons: Bathroom
5.1 Okay
Pros: Good location
Cons: Rooms weren't very clean and were very outdated
10.0 Excellent
Pros: This is our family's favorite place to stay in Gatlinburg because of the indoor, heated pool and the location is right on the main strip.
Cons: The breakfast was a lot better last time we stayed, this time it wasn't that great, no hot food. The oatmeal was cold and dried out, the biscuits were cold and unedible.
6.5 Good
Pros: Great location. Within walking distance to a lot of Gatlinburg attractions. Nice continental breakfast. Extremely helpful/friendly front desk staff.
Cons: Bathroom was extremely dirty. Found hairs in the shower from prior guests. Walls around shower seemed to have some sort of bacteria or mold. Shower curtain had tear in it and was poorly stitched up. Door did not fully close at the top outside jam unless pushed on from the inside. Hotel sign was not lit at night and was damaged.
2.0 Mediocre
Pros: The location
Cons: The front desk agent checked my employee into a occupied room, when my employee went to the front desk to inform the agent he was told the room we reserved was not available and we would need to speak with a manager in the AM. Me employee went to the front desk the following day to get a room change to the double room I reserved and the agent said we are not changing your room and if you want to speak with a manager call the owners in India. The agent was very rude and unprofessional. would never book at this property again.
2.5 Mediocre
Pros:
Cons: No rooms were available upon arrival, despite advanced reservations with confirmation. Front desk attendant did not care and only offered to upgrade the room for an additional fee. Do not attempt to stay here, you will not get a room for the reservation price, bait and switch.
4.0 Okay
Pros: The only really great feature about our hotel as the location. The lady at the desk at time of check-in was really nice and the second the third shift guy was really nice.
Cons: When we better the room it smelled of smoke and it was supposed to be a non-smoking room and then when look at the beds one had a cigarette burn in the blanket. When I went to take my morning shower I frozen my water never got hot and then I pulled a wash cloth off the rack and it had blood on it. We left our room to take children out come back beds where made bathroom had not been cleaned and no extra tools/wash clothes given. At time of check out I said something again to the day shift clerk and she stated she never spoke to me and that I spoke to the other girl and she told her and text house keeping.
4.2 Okay
Pros: AC didn't really work, the place was kind of a dump, the staff was disinterested at best, the continental buffet was nasty & loud as heck as they went about their business, even early in the morning.
Cons: Pretty much everything about the place.
3.4 Mediocre
Pros: The location was the only good thing. It's right at the entrance of the park.
Cons: We arrived and the staff was not very friendly. They were arguing with each other because they double booked a room. Our room smelled of mildew. There were stains on everything. Two of the lights did not work in the room. The floor was sticky. The AC did not work. The sound on the tv did not work, I had to rewire it and reprogram it. I would not recommend this room to anyone. It was very outdated and I wouldn't stay there again if it were free. Very disappointed and upset we spent so much money on a dirty uncomfortable room.
4.8 Okay
Pros: Convenient location and comfortable bed.
Cons: Place lacked basic cleaning. Dust on fans, walls not wiped down, etc. They need to remodel too. Part of my bathroom mirror frame had melted, and there was stains and cigarette burns all over the sheet and comforter set. Plus, when you walk into your room, your immediately reminded of your grandmother's damp basement.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Golf
Pool
Skiing
Parking
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Where to stay in Gatlinburg?
Our map will help you find the perfect place to stay close to Ripley's Haunted Adventure by showing you the exact location of each hotel.
Landmarks in Gatlinburg
- Ober Gatlinburg
- Ripley's Aquarium of the Smokies
- Gatlinburg Convention Center
- Hillbilly Golf
- Sweet Fanny Adams Theatre
- Star Cars Museum
- Gatlinburg Ziplines
- Ripley's Haunted Adventure
- Gatlinburg Sky Lift
- Ripley's Believe It Or Not Museum
- Amazing Mirror Maze
- Mysterious Mansion
- Gatlinburg Space Needle and Family Fun Center
- Cooter's Place
- Guinness World Records Museum