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No heating on in the room when we arrived.TV in the room is so small its impossible to see it from the bed. Breakfast set up and choice was disappointing for the rate charged. Breakfast room was cold as no heating on. Staff could have been more accomodating to our issues.
Friendly staff, good food Some things were a little old fashioned
Nice room good food friendly staff None
The staff were really helpful in solving our needs with the room we were allocated The bathroom in room nuber 1 for more mature people was not easy to use the toilet seat would not stay up because of the flushing handle and your knees were sticking out the door which especially for my wife was most embarrasing
Bar staff,biscuits in the room,good sausage at breakfast.Good quality food a couple of quid to expensive though per course.Beer fairly cheap. 4 and a half channels on Tv,shower was limescaled heavily causing poor shower spray with poor water pressure.No blackout curtains,light through curtains day and night.Flys in bar area.
A friendly welcome and a four poster bed! Nothing we didn't like.
Good location for town centre. Breakfast was very good. Bar / Restraunt area was very "local pub" like and I felt quite uncomfortable. Meals were only served until 8pm which was not flexible enough for my requirements. Due to this I had dinner in another, better hotel only metres away. Website explained free wifi was availble throughout the hotel, I could not get a connection in my room!! The room itself was ok apart from the hot water taps were very slow so it took what seemed like an eternity to fill the bath.
Attitude of staff - very friendly Room dull and oppressive (room 6) Food overpriced.
Room was clean although bed cover did have a few marks on it - generally nice and staff friendly, good value for a short stay.
Clean Lots of yobs outside screaming and shouting until the early hours, and the following night motor bike racing into the early hours. Hence not much sleep. Apparently its a usual thing at night and nothing is done about it.
The room was very hot and wasn't ready when we arrived despite us requesting early check-in. The staff were very polite, but the room was very very small, with no full length mirror. We felt it was expensive.
Room was quite noisy as above the bar area which was open until 1-30
Although first impression was good our stay here can only be described as awful. The hotel failed to inform us that the bar downstairs rained open till the early hours. The noise continued till 2.30am!!!!!
Very pleasant and helpful staff Good breakfast Convenient parking Room was small, cluttered and very hot. Air conditioning was available but had not been switched on prior to our arrival. Room was over kitchen so this added to the heat, smells and noise. I believe we were the only residents in the hotel that night so it was surprising that we were given what must surely be the worst room in the hotel!
Very friendly, clean. Good food. Room was above music on a Saturday night but I suppose if you stay in a pub/hotel you have to expect this.
Very friendly and accommodating staff Good food Wonderful rooms and very clean Although rectified satisfactory there was a problem with the initial booking, I was informed that on one of the nights there wasn't the single room for my daughters stay - even though this was booked. But it was rectified satisfactorily and also a deduction was made for inconvenience.
Hotel and room facilities, cleanliness etc. Lack of staff on reception. None of the taxi numbers provided were still in service. Wasn't informed about the need to know a code to get back into the hotel after dark so was locked out at 1am!
Great, friendly service. Good breakfast.
The staff were very polite and friendly and breakfast was excellent. The room was very cold when we checked in, it was also small and so was the bed, which was too soft for me. Conditions in the bathroom were positively artic.
Large room very comfortable bed bedroom radiator would not turn off so room was unbearably hot. Bathroom very tatty. I used to stay here regularly about 10 years ago, it looks rather run down now.
Good breakfast which was included with the room price The room radiator made a loud noise every hour which created a difficult situation for myself to fall asleep. In addition, there was no clock or tv remote control in the room. Due to the age of the location, it was kind of creepy...I wouldn't want to sleep there alone...
this is the 3rd time I have stayed, and I like the atmosphere, friendliness of the staff and the food is good.
Friendly helpfull staff - lovely building little bit haphazard but may just be due to change over. Needs decorating
comfortable, clean, cosy Couldn't get a downstairs room as new owners did know we asked for one when booking
Very poor quality accommodation
Quaint, historic inn, with a roaring fireplace and its own ghost! Good food too
Quiet location, friendly staff I was in room 31 away from the main building the shower has no water pressure
food was good thought a lot more could have been done with general appearence thought they could have done with a gardener didnt clear out side tables very quickly tv reception was terrible air conditioning or a fan a neccesity
The historic atmosphere is amazing no ghosts unfortunately Seemed to be running on minimum staff levels, staff were having to multi- task sometimes to the detrement of guests