Book Hertz car hires at San José Juan Santamaria Intl Airport

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6

2.0

Terrible. Agent was extremely rude and refused to honor the contracted price and wouldn’t even look at the confirmation we had. Very shady and unprofessional.Reviewed 3 May 2024

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2.0

Hertz insisted that we pay more than the quoted amount, and told us we needed a letter from our insurance company which we were not informed of until we arrived at the rental office. So instead of the rental being the quoted amount of $480.25 CAD, they insisted that we pay $750 USD and provide a letter from my credit card company proving that our card covered insurance on a rental. When I showed the Hertz agent the booking through Kayak he just kept repeating "I work for Hertz, not Kayak" and showing me the Hertz agreement on their website. When I showed him the RBC credit care website outlining the details of our credit card (showing that rental insurance was covered), he say he needed a letter from our credit card company. All my other interactions with Kayak have been great, but this was an awful experience, and we ended up paying significantly more for a rental than the amount Kayak had quoted us.Reviewed 19 Mar 2024

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6.0

Cons:Hertz pick up was awful. I don’t recommend hertz in Costa Rica. Our bill was double the quoted price due to Costa Rica specific insurance (and this is after fighting to wave other liabilities). The staff also made “errors” that included additional charges that they had said were removed... be very cautious when reviewing your bill especially before signing anything.Reviewed 21 Feb 2021

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2.0

Cons:Surprise insurance charge when we got there. Also they said rental was in terminal and it was a shuttle ride away.Reviewed 26 Jan 2021

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6.0

Pros:Car was in good shapeCons:The reservation price didn't include a $30/day mandatory insurance fee that is required I'm Costa Rica. So, my quote was for $7xx, and total cost was actually $1100. AND, the guy at the ciunter was a total dick and kept trying to sell us on the optional insurance to make us pay EVEN MORE. UGH.Reviewed 14 Jan 2018

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5.2

Bait and Switch with Hertz in San Jose Costa RicaCons:We were given a very good rate when we booked but when we showed up we not given an option of taking out additional insurance. We discussed at length- the entire process of renting the car took a very long time. They tried to charge me over $500. After much discussion they wouldn't let us take the car for an amount that was over 3x the quoted rate. We really needed to get going and the Hertz facility is away from the airport so reluctantly signed. The front desk employee was rude and found VERY small print to justify the increase in the rate. I will not use Hertz again at this location.Reviewed 9 Jun 2017

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3.2

DissapointingPros:Not muchCons:The internet booking site was COMPLETELY mis-leading. It made no mention of the exorbitant insurance fees. It felt like fraud. I'm not sure I'll ever use Hertz again, especially in Costa Rica.Reviewed 10 Mar 2017

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2.0

Never againPros:NothingCons:Car had over 100,000 miles no power and was charged almost triple my quoted rate because no one at booking says you will be asked to get Costa Rican insurance. So my $80 car was $230. Don't buy the third party insurance it's useless here in CR. More money lost. Not happy at allReviewed 26 Feb 2017

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2.0

Didn't have my car available despite reservationPros:nothingCons:They gave my car away. They literally had no automatic cars available the day I arrived at their location. I had to find another rental car company on the spot that day.Reviewed 20 Feb 2017

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• How much does it cost to hire a car from Hertz at San José Juan Santamaria Intl Airport?

  On average a hire car from Hertz at San José Juan Santamaria Intl Airport costs £31 per day.

• What is the most popular hire car from Hertz at San José Juan Santamaria Intl Airport?

  Full-size (Class Full-size Crossover or similar) is the most frequently booked hire car type from Hertz at San José Juan Santamaria Intl Airport.

• Where can I find Hertz hire cars at San José Juan Santamaria Intl Airport?

  Juan Santamaria Intl Apto. is the closest Hertz hire car location to San José Juan Santamaria Intl Airport. The telephone number for this location is +506 4002 0713.

• Does Hertz offer shuttle or airport pick-up services from San José Juan Santamaria Intl Airport (SJO)?

  Yes