Book Hertz hire cars in San José

San José, Costa Rica
5 Aug — 12 Aug
San José, Costa Rica
Thu 5/8
Noon
Thu 12/8
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in San José

Overall rating3.8 MediocreBased on 18 reviews
Cleanliness
3.8
Comfort
3.8
Overall
3.8
Pick-up/Drop-off
3.8
Value for money
3.8

Recent reviews

Traveller rating
2
2
2
10
0
Find reviews that mention:
2.0
Cons:Surprise insurance charge when we got there. Also they said rental was in terminal and it was a shuttle ride away.Reviewed 26 Jan 2021
review fromkayak
8.0
Cons:There’s nothing to do about it but be warned the Costa Rican gov. Has a monopoly on car insurance and requires that all renters purchase it. It adds a significant amount to your originally quoted price. Other than that Hertz was lovely to us.Reviewed 14 Feb 2021
review fromkayak
2.0
Cons:When I made my reservation, I remember that I was unable to alter the time default of 12:00pm pickup, so I figured that would still be okay since I was arriving about 3:00pm, so the car would be ready for me when I arrived. When I review my reservation, there is no language indicating that the reservation would literally expire 2 hours after the scheduled pickup time. Since I did arrive more than 2 hours after the scheduled pickup time, I was surprised to learn that there was no vehicle available to me. Nothing! So Hertz directed me to another local car rental business, which supposedly matched me with an equivalent size vehicle. The car supplied to me was substandard, however, because it had damage (cracks) on both bumpers, a weak engine to handle the curvy, steep gradients of the roads, and windshield wipers that should have been replaced way before my rental. In addition, we discovered a persistent rattle due to a loose undercarriage, and noisy/ineffective air conditioning. In the future, any rental company should make sure renters are made aware of any expiration policy, and make it easy for renters to alter the pick up/drop off times. Hertz was very disappointing.Reviewed 1 Jan 2020
review fromkayak
2.0
Never againPros:NothingCons:Car had over 100,000 miles no power and was charged almost triple my quoted rate because no one at booking says you will be asked to get Costa Rican insurance. So my $80 car was $230. Don't buy the third party insurance it's useless here in CR. More money lost. Not happy at allReviewed 26 Feb 2017
review fromkayak
2.0
Pros:Staff told me to go to budgetCons:If they kept my reservation. My plane was delayed and they gave my car away.Reviewed 1 Jan 2020
review fromkayak
6.0
Cons:Hertz pick up was awful. I don’t recommend hertz in Costa Rica. Our bill was double the quoted price due to Costa Rica specific insurance (and this is after fighting to wave other liabilities). The staff also made “errors” that included additional charges that they had said were removed... be very cautious when reviewing your bill especially before signing anything.Reviewed 21 Feb 2021
review fromkayak
2.0
Pros:The staff at hertz were conmen/incredibly rule- tried ripping us off re insurance...we actually walked out and went to Sixt , which was a much better experienceReviewed 8 Jan 2021
review fromkayak
3.2
DissapointingPros:Not muchCons:The internet booking site was COMPLETELY mis-leading. It made no mention of the exorbitant insurance fees. It felt like fraud. I'm not sure I'll ever use Hertz again, especially in Costa Rica.Reviewed 10 Mar 2017
review fromkayak
6.0
Pros:Car was in good shapeCons:The reservation price didn't include a $30/day mandatory insurance fee that is required I'm Costa Rica. So, my quote was for $7xx, and total cost was actually $1100. AND, the guy at the ciunter was a total dick and kept trying to sell us on the optional insurance to make us pay EVEN MORE. UGH.Reviewed 14 Jan 2018
review fromkayak
2.0
Cons:They don’t have the car that I booked; then tried to rent me a car at a far more expensive rate. I ended up taking a taxi.Reviewed 2 Jan 2020
review fromkayak
2.0
Pros:NothingCons:Didn’t let me rent the carReviewed 30 Dec 2020
review fromkayak
5.2
Bait and Switch with Hertz in San Jose Costa RicaCons:We were given a very good rate when we booked but when we showed up we not given an option of taking out additional insurance. We discussed at length- the entire process of renting the car took a very long time. They tried to charge me over $500. After much discussion they wouldn't let us take the car for an amount that was over 3x the quoted rate. We really needed to get going and the Hertz facility is away from the airport so reluctantly signed. The front desk employee was rude and found VERY small print to justify the increase in the rate. I will not use Hertz again at this location.Reviewed 9 Jun 2017
review fromkayak

Where can I find Hertz hire cars in San José?

Juan Santamaria Intl Apto., Hertz car hires

Address

Juan Santamaria Intl Apto.

Hours

Monday05:00 - 23:00
Tuesday05:00 - 23:00
Wednesday05:00 - 23:00
Thursday05:00 - 23:00
Friday05:00 - 23:00
Saturday05:00 - 23:00
Sunday05:00 - 23:00

Phone

+506 2221 1818

Address

Paseo Colon & Calle 38 Street

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
Sunday07:30 - 18:00

Phone

+506 2221 1818

Good to know

Most popular location

Juan Santamaria Intl Apto.

Most popular car type

Intermediate

Top tips for hiring a car from Hertz in San José

  • Economy car hires from Hertz in San José are around 64% cheaper than other car types, on average

FAQs about hiring a car from Hertz in San José

  • Intermediate (Kia Sportage or similar) is the most frequently booked car hire type from Hertz in San José.

  • Hertz has 2 car hire locations in San José. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes