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7299 Universal Boulevard, Orlando, FL
0.2 mi from
nice pool and good breakfasts
Location is good, female reception staff are friendly and has a smile. Shower was that slow, it felt like it was a watering can that was blocked. Reported this but nothing can of it. Male reception staff are unfriendly and face that looked like it was slapped with a wet fish. No pillow just cushions for sleeping on, what's this all about:
The point was bautifuly designed and we'll represented. All of the staff whom I spoke to were lovey and helpful always. One was genuinely distressed that i'do been given wrong information. The pool closed too early. The bed was a tad firm.
Staff was helpful and a great view. Room was great. The pool closed too early. The bed was a tad firm.
This is our go to hotel for Orlando. We go twice a year and always stay here. It's a short walk to universal (20 mins). Pool gets the sun most of the day and there is plenty of space. The rooms have recently been redecorated and recarpeted. The rooms are spacious and well equipped. Plenty of space for clothing for our extended stays. Hairdryers are good as is the shower. Maid service is outstanding and rooms are extremely well maintained daily. Staff are friendly and helpful. I love this hotel!!! That I had to go home and leave this place.
Price, location, good breakfast for fair price Staff not the quickest/friendliest, warning texts around the hotel gave an impression of unsafety
I did not like that there was no real breakfast. I just went to Ihop with my daughter. I definitely won't be booking at the Ramada in the future.
The room smelled so bad and the sheets were not clean Bad hotel
The deluxe 2 bedroom condo was great for 4 guests. It had all the amenities we needed. The rooms are a bit dated, but very clean. We were on the 19th floor with an awesome view, and had very easy access to the universal theme parks. The catch with the lower price listing on this booking was having to sit through a 4 hour timeshare presentation of West Gate. This was a bit disappointing since we ended up loosing half of a day of a 5 day family trip on something we were adament on not purchasing. Once all was said and done we had to improvise to complete the rest of our day, since it was to late to get a start on the activities we had actually planned for.
I liked the location, nice property and pool . Comfy beds. I didn't like the timeshare representatives, I told them when I arrived I wasn't interested. Then the next morning my phone is ringing at 8:30 a.m. asking me when I would want to do lunch or breakfast!? Wtf? what ignorant a**holes! I did visit them in person and made my self clear. Other than that, no coffee in the room, and the maid only came to clean once of my 3 nights.
The sunsol hotel location is the best location. We can easy access the trolley ride. Its also near to universal studio. Platinum buses will take you at universal studio. Need to add more things in breakfast menu like omlet boled egg etc.
The location was good. Start with the resort fee. This "ain't" no resort. The rooms are small and the air is heavy. Our clothes never dried out because of the humidity in the room. We had exactly one hand towel to the room because that's all they gave us each day. Finding our room was a chore if you did not know that odd and even room numbers are on opposite sides of the building or where the room numbers began because of the two buildings joining not sure which building we were in. The breakfast was pathetic. There was one choice of cold cereal, the other was nearly empty. The "hot" breakfast was cold little waffles. That's about it. No yogurt, nothing healthy. The free shuttle had exactly one outbound time to Disney and Universal and one return time for each. If you did not want to leave the parks early, before the fireworks, you would not have a ride back to the hotel. So driving to the theme parks, esp. Disney's was the only option. Overall I would've been happy to spend more money had I known and have a nicer experience. I will not return to this stingy hotel.
It was clean, very close to Universal and an excellent value for the price The $100 dollar deposit was weird, but it dropped off of my bank account in a few days
Bed was comfortable, Great location Plenty of parking Pool area is nice and clean Old and carpet was gross looking, lots of mystery stains Bathroom needs a facelift Bed blankets were old and ripped
Pool was big and nice Jacuzzi was awesome but needs more bubble jets Lots of things to do in walking distance Coffee Maker was missing parts and unusable Air conditioner was very loud but worked ok
The outside scenery Dirty hotel. (Blood stained bath tubs) (Motel 6 quality room) No shuttle to the airport.
I love their beds. Good breakfast. Nice staff. Tub was slow to drain.
nothing It is not what I have experienced at other Hampton inn
Service Colin and Libby rock that tiki bar every night, great service, great times!
Location and staff were the best The bed, the exact bad you wouldn't want with a bad back
I really loved the location! It is the absolute best! I have to say that even when I was skeptical, scared actually, because of all the horrifying reviews, I was gladly surprised with a very nice room, a spotless clean bathroom, and very fresh towels. As a person who has stayed in all types of hotels, this wasn't bad at all. But again, I wasn't going to sleep in or stay there all day or leave later because I wanted to be early for each park (which is highly recommended). The shuttle worked as a charm for the Disney and Sea World parks, because it leaves early if you, again, want to be there early before the parks open. If not, it's not convenient at all. I used it on the way to Disney and then hired someone to pick me up on the way back (otherwise you'll miss the fireworks/night shows). It's a matter of playing with it, being a complementary service I have absolutely no complains. Use something else if you want to go to the parks later, or at different times. For universal, the service is too late, just a heads up on that. Have a little budget for transportation. Don't believe those bad reviews, this place has everything you need when you spend the whole day out, it has restaurants all over, and a very convenient grocery store around the corner for whatever you need. They seem to be repairing all rooms little by little or at least that's what I saw, so good for them! Breakfast was OK. Get it early. The pool area is cute, seemed clean, never really used it. I saw one roach, no big deal. But they should take care of that because when there's one... Check in and check out was very quick and easy. I think the Breakfast can be improved, I don't think adding some fruit or eggs can increase their costs. I was OK with the breakfast, but it can be better. The breakfast room can be a little nicer, even when the lady who organizes it was very nice and polite (contrary to some bad things people said on reviews). The carpet of my room did smell somewhat funny and maybe because of the color, I wasn't very comfortable stepping on it on my bare feet. Maybe it was just my impression. It didn't seem dirty though. When it comes to cleanliness, it was clean overall, but they need to work on their smells, I'm pretty sure some maintenance on the carpets can help considerably. Being a low cost hotel, you will see some strange people and interesting characters, but I didn't feel in danger or at risk at any time. No need to worry. I also don't believe this is a hotel for small children or babies. WiFi can be better also, the speed varied during my days there, but it works if you want to keep in touch with your loved ones, for faster things/connection, go to the lobby, but it shouldn't be like that.
The keys didn't work, despite three re-keyings by the front desk. And, the locked gate near the back didn't work, so we could not get to our room right next to that gate and had to walk all the way around to the front, and then go back to open it from the inside and prop it open. But someone removed the prop, so it remained locked. The front desk was aware of this lock not working, but had no solutions for us and didn't mention it when they first suggested we go park there and use the gate to get to our room. The breakfast in the courtyard required walking outside to get to it, so we got wet in the rain.
Locación and facilities Cleaness
Nothing Customer service, cleanliness, and smell was terrible