Would you like to save as your currency permanently or for this visit only?
Microwave oven and refrigerator facilities; washmachine room. To decrease the noise of the ventilator in the washroom; fix the intermitent noise of the TV set.
This hotel had a lot of ammenities, was close to Universal and was overall great for the price.
very good location and swimming pool dinner at the hotel
The location of the hotel The room was not clean.. The staff entered to the room without notice for to repair the bathroom.. But, they left the bathroom very dirty.. The air condition was not working properly.. The breakfast was very poor..
the hotel was ok, not very special one. big room, clean. annoying pizza advertising, the hotel staff was not very helpful.
we enjoyed the location and room price yes the brekfast was poor for the price, most continental brekfst are close
The view was fine. Comfortable room with small refrigerator & microwave oven. Shuttle to main attractions. Clean room, free local calls. The building was a little old and parking lot a little bit limited.
I particularly enjoyed the location of the hotel and its proximity to Universal studios. The hotel was comfortable and the staff were all extremely helpful and friendly. The only slight problem we had with the hotel was the discount card we received. On looking at the card we assumed we were entilted to free entry to the cinema and the staff told us that this appeared to be the case. When we went to the cinema we were told that we should have received a discount voucher that entited us to a free drink. Although this was not a major problem, it was slightly embarrassing and the process should be explained to reception staff.
All staff are friendly and willing to help.
Value for money, breakfast included
nice pool and good breakfasts
Almost everything Elevators accessibility with the card
really close to Universal and Wet and Wild only one shuttle to Universal
very clean and hotel staff were very nice and helpful,ideal loation for wet and wild adventure park.
Quite a basic hotel but the staff were helpful and polite. Comfortable and good size room.
The hotel was very central, everybody was extremely friendly including staff and guests.There was a fridge and a microwave provided which were extremely handy when travelling with a toddler.The vending machines in the hotel also provided drinks at a cheaper rate than the shops.The hotel provided a safe place to store luggage after check out. There was an adjoining door in our room that led to another hotel room.We could hear absolutely everything from the room next door. House keeping was fantastic the first week but very lazy when the staff changed over the second week.Glasses weren't replaced, floor not hoovered,toilet paper not provided,bins not emptied etc.The freezer in the room didn't keep food frozen,all melted very quickly.
Pool is nice, great location There are two buildings; one is new and the other is in desperate need of updating. Sink handle fell of whilr washing my hands. Maintenance came in and put it back on telling me not to move it so much. There is no fan in the bathroom and parts of the celing and starting to come off. The AC unit is also extremely loud and does not cool the room. Be sure to request the new building cause the old one is terrible.
Ubicacion muy buena, buen servicio es recomendable para pasar vacaciones y visitarar los parques pq Queda cerca de los diferentes atracciones. Deben incluir en el desayuno más obciones.
The quietness The pillows are to big, the air conditioner did not work very well and the refrigirator either.
Stayed only one night so we did not have the chance to use all facilities but it was a good first impression.
The room smelled so bad and the sheets were not clean Bad hotel
It was convenient for where we needed to go whilst there, within walking distance of Universal. Breakfast
A very good hotel for the price and location. good service, good food (breakfast-kids eat free)
Hotel was in a good location on International Drive near Wet and Wild and plenty of resturants, shops etc. Rooms were clean and we received clean towels every day, also towels available at pool for guests use. Good value buffet breakfast available and hotel also has a bar, games rooms and shop. Free shuttle bus to Universal Studios and Seaworld.
good beds, good location and the free wifi
Good location, good clean room, idea base as jumping off point to universal/disney parks
Price, location, good breakfast for fair price Staff not the quickest/friendliest, warning texts around the hotel gave an impression of unsafety
Cheap but good
This is our go to hotel for Orlando. We go twice a year and always stay here. It's a short walk to universal (20 mins). Pool gets the sun most of the day and there is plenty of space. The rooms have recently been redecorated and recarpeted. The rooms are spacious and well equipped. Plenty of space for clothing for our extended stays. Hairdryers are good as is the shower. Maid service is outstanding and rooms are extremely well maintained daily. Staff are friendly and helpful. I love this hotel!!! That I had to go home and leave this place.
Great location - lots of nice restaurants within walking distance. Facilites in hotel very adequate. No kettle!
We consider this hotel offers value for money and we found the staff very helpful, however, the rooms are basic. The location is great if you are intending to visit Universal IOA & US. Wet & Wild is just a few minutes walk away. Whilst we didn't use it an I-Ride Trolley stop is right outside the Hotel, if you are renting a car access to the I-4 Freeway is vey close by.
The room was pet friendly in the small motel,, recently redone and an amazing value for the price I paid for two nights. A great value if you need a pllace that takes a dog, although they do charge a ten dollar a night fee and have a fifty pound limit, which is not mentioned on Booking.com The water in the shower was not hot enough and the pay per view movies did not work, maintenance could not fix it and never did return with another box. The TV an old model.
For the price, this is exceptional value for money. It's not the Hilton, but what do you expect for such a cheap rate? Everything you need, great location, friendly staff and comfortable rooms. Highly recommended!!
the rooms were quite comfortable the no smoking in the room
The point was bautifuly designed and we'll represented. All of the staff whom I spoke to were lovey and helpful always. One was genuinely distressed that i'do been given wrong information. The pool closed too early. The bed was a tad firm.
Great value for the money, steps away from Wet'n'wild, close to Universal.
Room was clean and spacious. Three adults with an infant and toddler and we still had plenty of room. Great location one block away from hectic International Drive, easy drive to Sea World, Disney World, and Universal. Plenty of free parking on site.
Very quiet small fitness room
Staff was helpful and a great view. Room was great.
Staff was excellent. Great location, right by so much.
For the price this was the best hotel that I have stayed in for many years and I have traveled extensively. It would be nice to have wireless internet in each room.
Quiet, clean, friendly, comfortable, convienient to points of interest, attractions and shopping, free internet, free parking would like to see more attention paid to restocking of complimentary items such as coffee and shampoo-shouldn't have to request fresh towels if dirties are removed
LOVED IT.WOULD GO BACK AGAIN.
I love absolutely everything!! I will be going back I highly recommend it! From the girls at the front desk always helping out and also the concierge girl was great! And the guy in the back serving and making amazing drinks, we always made sure to go at night time when he was there cause his people skills were amazing! Overall this place is awesome wether it's for family or just a couple! Hope my review helped and you would go and stay your self cause! It's a bargain for the price!!!!
I will never return to this hotel again. The hotel looks very old and dirty, the elevator was brooked on the first 2 days.
In the front desk, the assistent named Wayne was very helpful. I asked for a king bed room, they didn't have it in the same floor of my group. The rooms are in need of refurnished, the carpet changed and better cleaned.
linen and room cleanliness was outstanding. Food staff tops. Eggs the first day were overcooked hard scrambled. Rest of the time stuck with pancakes. Staff were lovely, and very courteous.
Location is great! The hotel is in an excelent place. You can easily go to any place. The hotel is really old!! I think that's never had a renovation. The rooms are a bad odour as a smell musty. There is no one to be a three stars hotel!!! A hostel is better than this hotel...
The location was great!!! The price was right!!! Had a great time ,would stay again!! :)) Wish the waitress told us we could of ordered of the menu...not into buffets but, food was good.
The hotel staff. Everyone who worked at the hotel was very friendly and more then willing to help with anything. The hotel staff/service made this hotel worth staying at. lack of eating option on the hotel grounds
Breakfast was good At 1230am a hotel security guard came to our door and put his card key in trying to gain entery into our room. When my husband made it to the door to stop him the guy never identified himself as security and told us that our credit card was declined. As it turned out it was not our card but a system error with the hotel computer. We were so angry that someone would just try to come in our room like that. He didn't even knock. My husband and I did not get any sleep that night. I would never stay there again.
El Desayuno es Excelente!! (cereales, frutas, jugos, cafe, wafles, pankekes, tostadas) solo compramos unos quesos y jamón en el walgreens que esta a walking distance para complementar. Esta cerca de los parques, puedes ir caminando al wet and wild inclusive al Universal, el staff es muy amable, la mayoría habla español, mi mama tuvo problemas de salud en la madrugada y el personal fue atento ofreciéndonos unas infusiones. La piscina la puedes usar hasta bien tarde en la noche, esto es un buen PLUS !! El hotel no tiene lavanderia, pero puedes ir al Days Inn que esta a walking distance y lavar tu ropa de ser necesario, 3.75 por lavado y secado Este fue mi segunda visita y definitivamente volvería. El WIFI es bueno, pero solo en algunas areas, la habitación 408 no tenia internet en lo absoluto !! La 416 si tenia buena conexión, pero como viajeros es vital mantenerse conectado
I rented two rooms, both with queen-sized beds for our short 2 day stay in Orlando. The location was amazing, putting almost in the midst of the attractions on International drive, yet far enough away that we were able to get a good nights rest without car lights blaring in through the windows and car horns sounding at all times of the night. The staff were friendly and personable and the rooms were rather spacious. There was a small issue with ants in one of the rooms, but nothing that was major. The rooms did not initially have enough washcloths for all 8 of us in our two rooms, but after making a quick call to the front desk, they delivered them to us in less than two minutes. The mattresses were super soft, which was not a major problem for any of us. Overall, the price was great and I would have no problems with returning to this hotel for future Orlando stays, nor would I hesitate to recommend this hotel to others! There, unfortunately, was no laundry room for guests to use. Instead they provided us with the number to a laundry service that charged $2.50 a pound to do your laundry. I would have much preferred to clean my own clothes, but to each his own.
The sunsol hotel location is the best location. We can easy access the trolley ride. Its also near to universal studio. Platinum buses will take you at universal studio. Need to add more things in breakfast menu like omlet boled egg etc.
The view from the hotel to the city was nice. Pool was heated and clean and fun for kids. Bar located right next to pool and they bring it right to you. Clean towels at the pool area too. Check in lobby looks nice and clean. Room was modern and nice. Breakfast was not the best, microwaveable pancakes, toast, and cereal. My pillows smelled like someone had slept on them already.
very clean and the staff was very nice and the room was very spacious. super close to wet n wild and about 15 min walk to universal. our toliet didnt flush corectly had to flush three times for anything to go down. told the clerk and it still wasn't fix. and the breakfast was all carbs not one protien was there, just donuts cearal and toast.
My tv got stuck on one Channel and couldn't change it
Eveyrthing was fine The problem with this hotel is the continental breakfast being way too early.
Close to parks and places to eat. Most within walking distance . Checking staff was very nice and prompt. The free breakfast is a joke and ends at 8am
Great price very close to Universal Studios
The security For some reason, even though we had a room with 2 queen beds, and reserved it for two people, the hotel service insisted on leaving us only one wash cloth. Day 1 I had to go to the front desk to get more wash cloths. They were out of them so I had to get hand towels. Day 2, they had taken my extra hand towels that were neatly folded on the counter, and Day 3 I had to go back to the front desk. This was extremely frustrating to me. When you pay for a stay, towels and wash cloths should be supplied. We also needed to check out a day early. There are no early cancellations. We were giving plenty of notice, but we didn't get a refund at all. I didn't like that!!!
The location was good. Start with the resort fee. This "ain't" no resort. The rooms are small and the air is heavy. Our clothes never dried out because of the humidity in the room. We had exactly one hand towel to the room because that's all they gave us each day. Finding our room was a chore if you did not know that odd and even room numbers are on opposite sides of the building or where the room numbers began because of the two buildings joining not sure which building we were in. The breakfast was pathetic. There was one choice of cold cereal, the other was nearly empty. The "hot" breakfast was cold little waffles. That's about it. No yogurt, nothing healthy. The free shuttle had exactly one outbound time to Disney and Universal and one return time for each. If you did not want to leave the parks early, before the fireworks, you would not have a ride back to the hotel. So driving to the theme parks, esp. Disney's was the only option. Overall I would've been happy to spend more money had I known and have a nicer experience. I will not return to this stingy hotel.
Great Place, I will say here once again, the location is great Breakfast could be better, but is OK for the money
Bed was comfortable, Great location Plenty of parking Pool area is nice and clean Old and carpet was gross looking, lots of mystery stains Bathroom needs a facelift Bed blankets were old and ripped
well located. service is very bad, not recommend well located. service is very bad, not recommend
Ok for the price. Needed to pay a $100.00 refundable deposit that would take more than two weeks before it will bet credited back to my account. In my opinion too long for the credit and that's was no information or notice about this charge.
close to parks price cheap rooms are just OK
The restaurant is great. There was roaches on the bed I couldn't sleep my last night there.
They didnt clean the rooms for three days, not even when requested. Front desk didn't care
Dirty hotel with a bunch of live and dead cockroaches. Unlivable condition.
For a Movie theme hotel. Their wasn't no movie channels. At least offer movies. Make no sense. They need to change their name.
Convinient location Quality of room,beds are too small for 2 people to sleep.listed on website for two beds for 4 people to stay,but uncomfortable twin size beds. Bathroom condition poor smells like molds in bathrooms. Insufficient supply of bath towels.
The Staff weren't terribly rude when I made it clear I was not happy This was listed as a 3 star hotel. It clearly is not. I actually left and went to a Ramada that cost just about as much, and was way better. The place is really run down. They try to mask water damage or smoke smell with shampoo that makes the whole place smell really strongly, in a very bad way. I pulled back the covers on the bed and there was dirt on the sheets - not stains, actual pieces of dirt on the bed. Grout was filthy, things run down, it was just a really trashy place. The beds were terribly worn and uncomfortable.
It was clean, very close to Universal and an excellent value for the price The $100 dollar deposit was weird, but it dropped off of my bank account in a few days
The hotel is good for the price and it's in a good location. The beds are comfortable. The shower is decent. The pool looks nice. The hotel needs some renovation. The carpet is worn and wasn't vacuumed before my stay. It has a slightly musty smell and they had a dehumidifier in my room. They charged an extra "facilities" fee when I checked in even though I wasn't planning to, and didn't, use any of the facilities.
A short distance from Universal Park, and only a few miles from Disney. The breakfast was very good and the room was very comfortable. The property was a little older for a Hampton, but still well kept and comfortable.
nothing It is not what I have experienced at other Hampton inn
Confy beds, excellent Breakfast, nice clean rooms
I really enjoyed the free shuttle bus to Universal Studios and that there were multiple times to choose from to leave and to return. I loved the choices of breakfasts I had each morning, and how the meat option was different each day. The staff was exceptional! I did not like that the shuttle bus showed up in a different location each day we were there. If there was a more designated area for the bus to stop at that would make it a little easier, especially since they only stay parked for a minute or two. I did not like the taste of the orange juice. It seemed very watered down.
Great pool and free shuttle to major theme parks very handy Use of plastic cutlery & polystyrene plates in the breakfast area is not environmentally friendly! Bathroom fan extremely noisy and centrally controlled at odd hours. Advertised safety deposit box was not available during our entire stay - very small number of boxes available given the size of the hotel.
Good staff, very helpfull. The suite is extremely comfortable Good for people with car, otherwise you need taxi to go everywhere as it seems to be kind of far away from many attractions (Hollywood Universal Studios, and Disney. If you need a cab, you should call the front desk 30 minutes in advance because it take them forever to do so. I used to wait 45 minutes every time to get a cab!!! The wireless was not that fast though I paid $50 for my whole stay (1 week).
I liked the location, nice property and pool . Comfy beds. I didn't like the timeshare representatives, I told them when I arrived I wasn't interested. Then the next morning my phone is ringing at 8:30 a.m. asking me when I would want to do lunch or breakfast!? Wtf? what ignorant a**holes! I did visit them in person and made my self clear. Other than that, no coffee in the room, and the maid only came to clean once of my 3 nights.
I loved our room. It made me feel like I was at my own house. Nice resort and things to do. Loved it!!! I loved the view of the water and attractions from my room on the 11th floor. In the second room, I'd suggest another size bed than the twin beds. Maybe a full or queen size if you can't do a king in there too.
EVERYTHING ABOUT MY STAY WAS PRFECT! I LOVED IT!!
With free parking and scheduled theme park transfers I didn't have to worry about the car. Also in walking distance to many eating choices on international drive. Late check in 16:00 and early check-out 10:00 feel like only have room for a short time.
It's close to everything - i-drive stops, 15 min walk to Universal and has free shuttle to Disney. The rooms are perfect for a family with a tv in each bedroom and the living area. The staff are completely unhelpful and will not give you any information unless it involves you buying something from them like timeshares or park tickets. For example on my first day I asked about the shuttle to Epcot, I was told I had missed it and that was it. I asked for a schedule and found out there was another bus an hour later.
I LIKE THE SETTING IN THE ROOMS, IT WAS NICE TO HAVE THE SECOND BATHROOM FOR THE FAMILY.
The hotel was in an excellent location!!
location Was not impressed that we had to listen to timeshare options...also felt cheated that they couldnt offer us the 100 dollars off our park tickets as we residents of the hotel,
The deluxe 2 bedroom condo was great for 4 guests. It had all the amenities we needed. The rooms are a bit dated, but very clean. We were on the 19th floor with an awesome view, and had very easy access to the universal theme parks. The catch with the lower price listing on this booking was having to sit through a 4 hour timeshare presentation of West Gate. This was a bit disappointing since we ended up loosing half of a day of a 5 day family trip on something we were adament on not purchasing. Once all was said and done we had to improvise to complete the rest of our day, since it was to late to get a start on the activities we had actually planned for.
Overall I truly enjoyed my stay. I was there for 20 nights and the staff was friendly, the room very clean and it was nice and quiet inside the room. This is great value for money and I will be back.
The location was excellent, Within walking distance to Universal Studios and a short drive to nearby outlet malls Cleaning staff does not do a very thorough job. Upon checking in we found an old bottle under the sofa and old opened pieces of candy in the floor. Suites was a little on the small side for a family of four with a 16 and 18 year old.
Front desk staff were top notch -- very friendly, accommodating, and funny!
Customer service was outstanding! the rooms was Very nice!
good breakfast,not far from universal park nothing
good Location, quiet hotel, near Ihop and denny's clean room, staff helpful, complimentary internet, also possibilities to fax or print, small convenience possibilities, during week newspaper, enough parking lots, can enter hotel in different ways with key, so secure. walking distance wet and wild, near to interstate 4. breakfast can be included
The hotel was very nice with a bar and swimming pool outside, where we could have a beer and relax after a long day in any of the theme parks. It's a 5 minute drive from the gates of Universal Studios, and the Wet 'N' Wild theme park is within walking distance. If we're coming back to Orlando we will stay at this hotel again.
Location and staff were the best The bed, the exact bad you wouldn't want with a bad back
Service Colin and Libby rock that tiki bar every night, great service, great times!
The staff was very accomadating, I always try to stay at Hilton properties because I feel comfortable that I will have no problems: best accomadations ( the beds). None
In fact if there is lower than this rate I will give it . It is dirty, stinky, bed and towels have stains. The air-condition has a bad smell. They charge extra money for service!!! it overall not recommended for single or family. The service is bad. The room paint has stains. The bed is not comfortable. The bath if dirty. No soup in the bath, and when I ask they said that there is ???
Hidden fees!! Outdated rooms with torn up carpet and a broken shower with blood in it!! One washcloth!!
The staff assigned my room to someone else then somebody walked in my room while i waa watching tv
The first room they gave us smelled like someone had thrown up in the room and the floor hadn't been vacuumed. We asked for another room. It was clean, but both double beds were sagging and old. Towel rack was rusty and barely hanging onto the wall. The hotel was older and not well kept. Worst shower head I've ever seen! My daughter found a deal on for $41 per night. We would have rather paid more and been somewhere else.
We came in late on Thursday before New Years. The lobby looked clean to me and I was tired so I just got our room key. We had a 2nd floor room all the way around which was fine. Once opening the door it was all gown hill from there. There was a smell when we walked in. The ceiling was peeling. The towels had been washed so many times they felt like sand paper. The sheets had staines so we slept in out clothes. The next morning I asked for more towels as we only got 2. We were left with the same dirty sheets. The TV did not work at all. The mattress springs were so cheap you heard them when turning in bed. But it was with in 5 to 6 minutes or universal and about 10 to Disney. Stay away from this hotel. To top it off got some kind of Bug bit that is spreading.
Only thing I enjoyed were the two delightful workers from the cafe, Michael and Carlos. They were kind and welcoming. The cafe was always clean and neat. It offered a decent amount of items which were beneficial. It was also a nice place to get away and sit while drinking your morning coffee. Michael and Carlos always greeted you with smiles and good morning greeting. They talked to everyone who came in and treated everyone with so much professionalism. Definitely, the best part of this inn. Everything!!! My stay was a last minute unexpected thing. I called to book a room for a few days. They were charging me over $125.00 per night and they said it would cost more for the weekend. I hung up and check for kayak prices and got it priced at $43.00 per night. When I arrived I could clearly see the inn needed massive repairs. I was hoping the room would be better but it was worse. When you opened the door you are greeted with an overwhelming smell. It smelled like mold and mildew. It also had a wet, musty, humid feel. The bathroom smelled like a dirty diaper, and I don't mean number one!!!! The toilet would leak water from the side every time you flushed. The shower curtain was disgusting and extremely to long. When in the shower the dirty diaper smell was even more pungent. The lamp shades were either filthy, burnt, or they were covered in mold but there was no way I was going to touch it to find out. There were holes everywhere and to top it off I had a few I unwelcomed visitors, for example, roach #1, 2, & 3!!!! Disgusting. The inn was also occupied by let's say, seedy looking people. You could clearly see what they were doing was illegal. As an added bonus people who were not patrons would walk on the grounds harassing patrons for money and cigarettes. Didn't feel safe by any means but one could say it was safe because the Cops were always on the scene due to shady activity. I mean after a while I was beginning to think they had a police department in the inns lobby. My overall experience with this Days Inn was horrific. Only positive aspect of my stay at this inn was the two gentlemen who worked in the cafe, Michael and Carlos. They were welcoming and polite and always greeted you with smiles. The cafe was always clean and smelled great. Besides that, definitely, worst inn I've ever stood in.
I like the access to the pool the first thing I do in the morning is hoping in the pool just perfect It has been my third time staying there but it has changedone so what from behind. All the rooms should be renovated
Bathroom was clean Bathroom was clean but when you come out just felt like taking another bath because the room wasn't nice at all
Housekeeper did good job. I couldn't get into the room because lock was broken. Maintenance had to replace it. I had to request a TV remote control and shower to be fixed. I got remote control. Shower was not repaired.
Was too dirty, the bed, the towels. The walls were without painting and de ceiling too. I don't recommend this hotel ever.
Dirty outsite the building. Did not like anything
It was cheap Very bad smell in the room, TV was really fuzzy
The location, breakfast The pool is only for adults! I have a 5 year old he coudnt enjoy it . The bed was very uncomfortable. There was no mats in the tub, be very careful! !
Good area, easy to find and to get to. Beds are of nice size, and there is a dorm room sized fridge in the room that does work well. And it was nice and quiet in the rooms. The most annoying part is the bad wi-fi most of the time I couldn't watch youtube and sites would be very slow to load, plus I only got one or two bars at best in my room. I also did do their "speed boost" thing and then I could sometimes get it so I could let YouTube buffer for a bit then watch something but it was still a pain. Parking was a nightmare if arriving late in the day. My room view was only of another wall a few feet away from the window, but I can give it a pass on that as didn't pick this place for the view and it did bring in plenty of natural light during the day. Also bar/restaurant thing in the middle always looked closed, the free breakfast ended way to early, also had to walk outside through the courtyard not even any overhang and eat outside. Which was fine on dry warm days. but when it's a cold morning or especially if it's raining it makes it hard to get the breakfast.
Nothing Hotel had no heat. They told me no hotels in Florida had heat. That of course was a lie. Rooms were dirty. Other guests made it unsafe. Terrible place to stay. I had to change hotels at midnight it was so bad.
The one thing that I appreciated about the hotel was the location. Is 5 min away from Universal Orlando. We had to keep unplugging the toilet because it wouldn't feel out again once you flushed. The bathtub was not completely clean. We stayed for two nights and the bed was only half done when we came back on our second day. You either do it or don't.
The keys didn't work, despite three re-keyings by the front desk. And, the locked gate near the back didn't work, so we could not get to our room right next to that gate and had to walk all the way around to the front, and then go back to open it from the inside and prop it open. But someone removed the prop, so it remained locked. The front desk was aware of this lock not working, but had no solutions for us and didn't mention it when they first suggested we go park there and use the gate to get to our room. The breakfast in the courtyard required walking outside to get to it, so we got wet in the rain.
Nothing Everything it was not clean or nice or updated
Loved the price and location. Walking distance to everything. Free shuttles to parks. No shuttle to airport. Cab cost almost $50.
Nothing at all like the pics. I asked about their indoor/outdoor bar seen in the pics and she had no idea what I was talking about.
Location the hair dryer didn't work, the toilet had a very loud and annoying noise , poor cleaning, simple breakfast but for the price you pay it was good.
Location The shower was clogged with hair and tub was filthy dirty. The carpet smelled dirty and the TV didn't work.
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It was the crappiest hotel I have stayed in. We had to buy lysol to disinfect the room. My husband slept in his clothes in the chair. He wouldn't touch the bed. See above
The location The staff is really bad, the breakfast is only coffe, oranges and cake.
Great location nope
Inexpensive and very close to Universal. Fantastic for the price. Near the freeway so a little noisy, but otherwise fantastic.
Location Service, especially breakfast...it was a joke. The resort fee is ridiculous. This is old hotel and condition is really bad.
The only thing .. it was close to Universal Everything except location. Breakfast was a joke, they have a couple bagels between 7:30am and 9:00, when ee eent there was nothing left. Hallways dirty AC very loud This is not compared to the hotel listed for the 2 start hitrl
Offered shuttle to parks as well Breakfast was pretty small and poor. Good thing there's other places to eat at nearby. Do not drink the coffee or juice.
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This guest did not leave comments about this hotel.
Great Location - Excellent WALLS!! Quiet Complex Check in time @3pm - even though it seemed that several rooms were available - but rules are rules.
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It's your basic hotel. Great location to get to Orlando studios and plenty of cute things to do close to the hotel. Hotel needs to be updated as well as the rooms. No games room.
The location is great if you're going to universal. The staff was friendly as well but other than that nothing was impressive about the hotel. The hotel at least in the photos appears much brighter and more modern than it actually is. The room reminded me of something you'd see in any old motel and the beds were noisy and cheap feeling. Our room was not very clean, there were spots on some of the linens, hairs stuck to the shower wall (from before we arrived) that never got cleaned in the 4 days that housekeeping supposedly cleaned the room while we were out. They charge you a convenience fee for the water/coffee in the room, parking, wifi etc, which would have been fine with us but they failed to replenish the water or coffee after the first day as the card in the room promised. Lastly the elevators were in poor repair, once I had to pry the door open to get out, the key card stopped working twice in the first 2 days for the room door, and the hotel "restaurant" isn't really more than a simple buffet. Luckily Hash House is just down the street, go there for breakfast. I was pretty disappointed in this Four Points as I've stayed at some in the past I really liked. As you can see there was a lot that went wrong, I'm not a picky person but it adds up.
Very out dated.
The location is great if you're going to universal or want to do things on international drive. The free shuttle to universal is helpful. Mini golf right next to hotel was fun. The place listed they had a pool bar which wasn't even open or in use the whole week we stayed. The room is not what the pictures look like. We booked a king size bed and got two queens. Just a blah hotel. If you're going on a vacation I wouldn't recommend this hotel. Breakfast not included also. Basically my boyfriend and I were a little disappointed. The pictures online and description don't even measure up to what we stayed in. Unfortunately, probably never going back.
Breakfast was good. Staff was helpful Out dated bathroom. In dire need of remodeling. Needs a little more maintenance
Dirty, smelly (no ventilation), large dead insect on floor, sticky carpet, old bed. Four Points should be ashamed... this is at best a bad motel.
STAFF THE ROOM CABINET DOOR HAD SOME PROBLEM.ACTUALL IT CAME OUT OF THE SLOT. WAS NOT PUT IN PLACE DURING OUR 5 DAY STAY.
Nothing Customer service, cleanliness, and smell was terrible
Free parking was nice and it was about a 20 minute leisurely walk to Universal Studios. You can purchase Universal tickets from the desk in the lobby which will save some time at the gate. It had a mini fridge & microwave which would probably be very convenient if you were staying more than a night unlike we were. Breakfast was reasonably priced, but the food was just ok, nothing special. IHOP & Denny's are both next door if you need a late night fix or some cheaper eats. Not sure how they can get away with charging a resort fee as this is not a resort hotel. As a SPG Gold member, I was given a room that faced southwest overlooking a grand parking lot. Lobby was always packed with people and only had one person working the front desk. Our room had no shampoo or conditioner in the dispensers... called down to the front desk a half dozen times and nobody ever answered... the phone calls just went into a queue and eventually disconnected. There was no way to call housekeeping directly. Luckily one of my friends had a sample sized shampoo which we all shared. Glad we were only staying one night here as I probably wouldn't stay here again.