Book Payless car hires at Cancun Airport

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2.0

It was a shitshow. We arrived at the FBO in Cancun and were told we needed to take a taxi to Payless ($40us). We arrived at a rundown looking place with Payless on the awning and it was closed. Told by the cab driver they’d closed because they had rented all their cars out😳. Anyway, after a series of encounters we were persuaded to take a “taxi” to Tulum ($150us) where could rent “much cheaper “. In the end, having read reviews of Payless and the dubious practices of both car rental companies and police in Mexico we elected not to rent a car. In retrospect assuming that the place we were taken was an old Payless, if so they should remove their signage completely!Reviewed 17 Jan 2024

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2.0

Was refused reservation on arriving to collect the car. Had to rent a car from another car rental at double the rate. Worst service and experience. Unreliable!Reviewed 8 Jan 2024

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2.0

Cons:Online rental price is good, everything else is tinged with dishonesty and fees. Extra days are 2-3 times the rental rate. Car condition and damage is dealt with in an off-hand manner when leaving, but with great care upon return.Reviewed 10 Jan 2021

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2.8

Pros:Jacked up the price as soon as we got there. Why bother getting a reservation if they're going to triple it at the gate?Cons:Everything, nothing was good and we walked to the nearest EnterpriseReviewed 22 May 2019

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2.0

Cons:No shuttle bus in Cancun. Non responsive to phone calls. Had to rent another car on the spot.Reviewed 28 Jan 2019

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4.4

Cons:They will charge $35/ day more for collision damage wavier and $32/ day for liability insurance. I was able to decline cdw as my credit card covers it but liability insurance was compulsory. Later I found out there are many rentals which give liability insurance for free. So check that out. Don't get Carried away by the low price. And ya they will charge 10% extra for airport rentals + 4% extra for using credit card :-\Reviewed 8 Jan 2019

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3.6

DO NOT GET THE PRICELINE/KAYAK INSURANCE!Cons:The insurance you buy online does not apply to your insurance on the ground. Overall, a total headache. But the minivan was good.Reviewed 11 Nov 2018

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8.0

Mexico Payless RentalPros:Friendliness of staff, new and clean carCons:No one told me the car rental location was ten minutes away from airport. I had to call for someone for a shuttle to car rental place from airport. Had to wait about 20 minutes. Other than that everything was great.Reviewed 21 Mar 2018

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2.0

payless sucksPros:they cancelled the reservation at the last minute.Reviewed 3 Jan 2018

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4.0

Pros:It had 4 wheels and fit our family of 4 and bags. Nice red color and air conditioning worked.Cons:Radio didn't work, Car was banged up everywhere, automatic nothing including windows, mid size car was actually only for 4 passengers. Car had over 90k miles on it. Paid at least twice the quoted amount after fees and insurance.Reviewed 29 Dec 2017

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3.6

SchmeservationPros:It had 4 wheels.Cons:We reserved a 12 passenger van. They didn't have this and had to give us 2 separate vehicles and promised us they would bring us the van in the next 2 days. This didn't happen and we had to make contact again and FINALLY got the van we had reserved. Kayak quoted us $250 and the actual price was $680.Reviewed 8 Apr 2017

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3.6

I will never rent from Payless againCons:The man who rented to us at the Tulum outlet (Elias) was extremely rude and condescending. I never complain but this was beyond anything I had experienced before. The car we were given did not start after two days and we had to take it back. Elias was not there when we switched cars but we were told to see him for a refund on all of the gas we had put in the car that was no longer starting. The night we dropped off the car that wouldn't start, the man working there couldn't even move the car because the starter was so dead. Elias said there was nothing wrong with the car and then said "this kind of thing always happens with people like you". He said we were lying about the car and although he eventually did, he did not want to reimburse us for the 250 pesos of gas that we were owed. He was rude and believed that having a string tied to the broken door handle in the car was also acceptable. He is a total crook and we will not be back.Reviewed 9 Mar 2017

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• How much does it cost to hire a car from Payless at Cancun Airport?

  On average a hire car from Payless at Cancun Airport costs £18 per day.

• What is the most popular hire car from Payless at Cancun Airport?

  Economy (Nissan March or similar) is the most frequently booked hire car type from Payless at Cancun Airport.

• Where can I find Payless hire cars at Cancun Airport?

  Carratera Cancun Chetumal Km22 is the closest Payless hire car location to Cancun Airport. The telephone number for this location is +52 998 886 0252.

• Does Payless offer shuttle or airport pick-up services from Cancun Airport (CUN)?

  Yes