Phoenix hotels in North Mountain

Cons: Please keep breakfast open till 9:30, and the pricing just seemed 10% higher than I thought would be a good value. Front desk guy could not log in multiple times, so a queue of 3 guests took 20 minutes to clear the lobby, and there were 2 idle computers. It drove the guy at the desk crazy and the people in the queue. plumbing pipe near the stairwell made a lot of noise rattling all night long, I expect something didn't get braced right when they built the hotel.

Cons: My mattress was on the firm side. I like it a little softer. Also, for a two night stay, the cleaning crew never came by. I didn’t need my bedding and towels changed but it would have been nice to have the trash taken out or the bed made.

Cons: I wouldn't change a thing!

Cons: Not many things within walking distance

Cons: We were looking for fine dining or nearby sushi places to make a special evening for ourselves and asked the concierge for good local places. She handed me a list that included Dennys and Outback Steakhouse, mostly international chains. I asked if she had any more specific suggestions and she told us to just drive down the road. I was really disappointed that they didn't have any more helpful suggestions, but we found a delicious sushi spot through the magic of Google anyway.

Cons: Sound insulation in the walls & floors is non-existent.

Cons: It did not feel welcoming

Cons: At 9 PM we had someone claiming they were "management" knock on our door for absolutely no reason. 10 minutes later we hear someone in the neighboring room DRILLING AT 9 PM AT NIGHT! I was so upset that I asked to have my room changed immediately. On top of all that there was so much noise in the hallway and there is a nearly 2 inch gaping hole at the bottom of the door you can hear almost EVERYTHING going on outside. While we did get a different room the quality of the room isn't nearly what I expected for the price. I'll probably never stay at a Renaissance again.

Cons: Room was a little smokey, short staffed.

Cons: We reserved the room for 4 people and we recieved a room with a king sized bed. There were no availble family friendly rooms. The air conditioning did not work, we ended up having to change rooms. Room service called for no reason at 6am when we had not requested any room service. House keeping was knocking on the door very early.

Cons: No breakfast

Cons: Somewhere in my booking it had "airport" in the name...but we were a relative long way from the airport! Also our room had a smokey smell to it...

Cons: My only complaint is that the hot tub had caution tape around it, but despite that I couldn't tell if it was functional or not. It was full of water and didn't seem to be broken. I was too tired to ask the lobby and just headed back to my room. I think a sign of some sort would have helped. Just to explain why.

Cons: Far from central Phoenix, but a better deal than staying in close.

Cons: Got a room with poor A/C as the room already had a work order in on it. Did not make sleeping unbearable though.

Cons: Nothing.

Cons: It's a new hotel still having construction going on. Caused lack of sleep due to construction noises and lack of experience fixing fire alarms.

Cons: Breakfast Buffett not worth the money.

Cons: It was obvious that, back in the day, this was a smoking room. You just can't hide that smell. It has probably permeated the popcorn ceiling which is another sign of the age of the place. Won't stay there again.

Cons: Soiled carpets in public areas and hallways.

Cons: Didn't have extra towels I asked for on arrival. Asked for 1 bed got 2. Why ask for what I want if you don't give it?

Cons: I would rather have had a non handicapped room so that I could have used the tub

Cons: None.

Cons: Miscommunication

Cons: The pool was NOT HEATED as advertised! ! Thr Rixton Pub was the WORST food and service ever! Very overpriced and orders were all wro g and food tasted horrible. No one ate their food. 100$ non refu fable dog fre

Cons: Leaving

Cons: I was surprised at how dirty the rooms were. Stains (that looked like dried blood boogers) were all over the curtains and night light next to the bed. We had a room on the highway side of the hotel, and it was incredibly loud. Like, surprisingly loud. Not a pleasant nights sleep.

Cons: Our room was on the freeway side of the property so it was really loud. Next time down to Phoenix we would request a room on the opposite side of the hotel.

Cons: Bathroom was a tad small

Cons: 1). Front desk personnel. After struggling to find my husbands information, I wasn't even asked if I wanted points or something from the pantry. Just given points. There was no cold, fresh water available like most other hotels. The room itself was very warm, to the point of being uncomfortable. The cooler couldn't be set below 66. I almost asked for a fan but my friend said she was ok so I didn't. I went looking for ice and the sign said it was available on the 3rd floor and Lobby Gallery. As I was returning a cart, I asked at the front desk where could I get ice. The young lady replied that she would fill it this time but that I needed to get it from the third floor from then on. The breakfast in the morning was lukewarm to cold. We WERE going to be returning to this hotel on the 19th, but have decided not to because of these issues.

Cons: I found a couple of hairs on bath tub ....

Cons: The shower head wasnt working properly, which resulted in low water pressure in the shower.

Cons: There was no closet or hanger rod. I had nowhere to hang dresses for wedding events, or to keep my shoes. My suitcase had to be kept out on the couch. There was no USB port.

Cons: dirty outside Didn't seem like room was cleaned very well Staff at front desk was nice Keys kept deactivating and wouldn't work had to keep getting new ones Maid seemed bothered that we wanted our sheets changed and beds made on our second day there

Cons: Too close to the road. Outdated old building street noise clearly audible inside the room. When I changed my reservation after 2 days stray with 24 hours notice I was still charged by Expedia for the full stay. All in all I would not recommend this hotel unless you want an overpriced 1 or 2 star hotel. Additionally. Based on this experience I will not use Expedia or kayak again

Cons: Long-term guests that are working nights and brining their clients to the hotel need to go.

Cons: Rough crowd staying there. Loud, booming rap music late night, cigarette smoke filtering through the walls. Pretty gritty, depressing place.

Cons: It smelt like smoke and there was some sort of party going they had beer and pizza. No I did not call the front because I was alone and did not want to deal with the consequences. They were right outside my door until 3:00 a.m.

Cons: Very scary transient guests, bad area, stained floors.

Cons: It was dirty, bed had stains all over it. Bathroom was dirty, shower was clogged and filled up with water. Too many weirdos and homeless people hanging around. It essentially is used as a apartment complex for druggies and prostitutes. And the occasional traveler who needs quick place to stay and doesn't wanna pay 130 a night.

Cons: the side of street this motel is on is very bad drugs prostitution crime when i got to phoenix two seperate police officers told me not to stay there if you want to live!!!!! so i checked in at a differant motel. who wrote the reviews on this motel must be prostitutes would not recomend this motel now i know why they made me pay first cause when you get there you wont even go on the property now that is very very pathetic

Cons: The bathroom in my Room was running and I requested them to fix it but they never did and when I went to go do laundry the machine ate some my money and the detergent dispenser was broken.