Phoenix hotels near Rosson House Museum
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Be one of the first to stay in downtown Phoenix's only extended-stay hotel, Residence Inn Phoenix Downtown. The stylish, new space boasts impressive suites and a convenient location near popular attractions such as Chase Field and Comerica Theatre. Before exploring downtown, get a good night's sleep inspired by our luxury bedding, then stop by our complimentary breakfast buffet. Our suites also offer fully equipped kitchens, perfect for preparing your favorites on the road. After fueling up, take care of your work commitments using our complimentary Wi-Fi and ergonomic workstations, or head over to our fitness center to squeeze in a workout using our cardio equipment and free weights. Hosting an event? Reserve one of our six contemporary spaces with AV equipment, high-speed Wi-Fi and an on-site culinary team to host your wedding reception or corporate banquet. Whether you're exploring the shopping and dining in Phoenix or conducting business near our hotel, feel at home at Residence Inn Phoenix Downtown.
Overall 9.4 Excellent
Based on 315 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: All the staff were very extremely warm and friendly.
Excellent
10.0
Pros: Terrific views and super close to Talking Stick arena, Chase Field and other local activities. Valet service makes parking a breeze. All staff are so nice, friendly, efficient and professional. Awesome fitness center and pool. Room was clean, quiet and comfortable. I absolutely love this property!
Excellent
9.0
Pros: The room was very nice. It had everything there in case I forgot something. I really like having a full size fridge and microwave in the room.
Excellent
8.0
Pros: The room was nice and the kitchen in the room was great.
Excellent
10.0
Pros: There were a few problems with the check-in, but the staff quickly resolved them and made a room available. The hotel is very new and they are still working out some kinks, but the staff was very accommodating and professional. The kitchen stocked with basic cooking items and dishes was nice. The pool is small and the water and pool room were cold. A lot of the rooms have a great view of the mountains and city. The complementary breakfast has a nice selection of hot and cold items, and the seating area has booths with TVs, as well as tables and a counter area where you can plug in electronic devices and eat. The lobby is large and modern. Overall, it was a very enjoyable stay!
Good
7.5
Pros: I like the location to clean room and the staff very professional
Details
Reviews
Overall 9.4 Excellent
Based on 315 reviews
Bar
10.0
Wellness
9.6
Food
9.6
Vibe
9.5
Cleanliness
9.4
Service
9.0
Breakfast
8.7
Room
8.6
Location
8.1
Value
6.5
Pool
5.7
Cleanliness
9.5
Service
9.1
Breakfast
8.6
Room
8.5
Location
8.0
Cleanliness
9.5
Vibe
9.3
Service
9.1
Breakfast
8.7
Room
8.2
Location
8.0
Comfort
7.6
Pool
5.4
Room
8.2
Comfort
7.7
10.0 Excellent
Pros: All the staff were very extremely warm and friendly.
Cons: There was no oven to bake in.
10.0 Excellent
Pros: Terrific views and super close to Talking Stick arena, Chase Field and other local activities. Valet service makes parking a breeze. All staff are so nice, friendly, efficient and professional. Awesome fitness center and pool. Room was clean, quiet and comfortable. I absolutely love this property!
Cons: Nothing. Our stay was perfect!
9.0 Excellent
Pros: The room was very nice. It had everything there in case I forgot something. I really like having a full size fridge and microwave in the room.
Cons: No self parking.
8.0 Excellent
Pros: The room was nice and the kitchen in the room was great.
Cons: The breakfast they offered was gross. The fruit was bitter the oatmeal was dry and clumpy.
10.0 Excellent
Pros: There were a few problems with the check-in, but the staff quickly resolved them and made a room available. The hotel is very new and they are still working out some kinks, but the staff was very accommodating and professional. The kitchen stocked with basic cooking items and dishes was nice. The pool is small and the water and pool room were cold. A lot of the rooms have a great view of the mountains and city. The complementary breakfast has a nice selection of hot and cold items, and the seating area has booths with TVs, as well as tables and a counter area where you can plug in electronic devices and eat. The lobby is large and modern. Overall, it was a very enjoyable stay!
Cons:
7.5 Good
Pros: I like the location to clean room and the staff very professional
Cons: Evening was excellent
Be one of the first to stay in downtown Phoenix's only extended-stay hotel, Residence Inn Phoenix Downtown. The stylish, new space boasts impressive suites and a convenient location near popular attractions such as Chase Field and Comerica Theatre. Before exploring downtown, get a good night's sleep inspired by our luxury bedding, then stop by our complimentary breakfast buffet. Our suites also offer fully equipped kitchens, perfect for preparing your favorites on the road. After fueling up, take care of your work commitments using our complimentary Wi-Fi and ergonomic workstations, or head over to our fitness center to squeeze in a workout using our cardio equipment and free weights. Hosting an event? Reserve one of our six contemporary spaces with AV equipment, high-speed Wi-Fi and an on-site culinary team to host your wedding reception or corporate banquet. Whether you're exploring the shopping and dining in Phoenix or conducting business near our hotel, feel at home at Residence Inn Phoenix Downtown.
Discover luxurious decadence in downtown Phoenix's vibrant landscape at Renaissance Phoenix Downtown Hotel. Offering 4-Star services and urban decor, our convenient hotel boasts an ideal location near an incredible array of attractions, including the Phoenix Convention Center, Chase Field, Talking Stick Resort Arena and the Phoenix Art Museum. If visiting Phoenix for business, host your next inspiring event in our sophisticated event space with over 51,000 square feet. When finished with work for the day, refresh your energy with a workout in Thrive Fitness Center, or treat yourself to tasty Southwestern cuisine at Dust Cutter, our popular, cowboy-inspired restaurant. Unpack your bags in thoughtfully-appointed hotel accommodations with modern sophistication and second-home comfort. Enjoy pillowtop bedding, designer bathrooms and high-speed Wi-Fi access. Or, upgrade to a hotel suite for deluxe amenities and exclusive Club Lounge access. The Renaissance Phoenix Downtown Hotel wants to make your stay flawless.
Overall 9.1 Excellent
Based on 1,810 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.0
Pros: The location was great and the atmosphere was clean.
Excellent
10.0
Pros: Yes concierge level very nice.
Excellent
10.0
Pros: Absolutely every employee we came in contact with always had a smile and was pleasant and helpful. This team gets an A+ in my book.
Excellent
10.0
Pros: Very clean, great location, friendly service
Excellent
10.0
Excellent
8.0
Pros: Location was great and beds were wonderful
Excellent
10.0
Pros: Everything like it should be pleasure to stay there
Excellent
10.0
Pros: Location and style
Mediocre
3.0
Pros: The view of downtown Phoenix.
Excellent
9.0
Pros: Modern building with well chosen decoration ; rooms were large and beds very comfortable. Furniture in room seemed modern and of good quality; had a good ambience and feel to the hotel.
Excellent
8.8
Pros: I like the view from the room, the pool and games. The rooms and hotel is very neat and nice. It's a friendly environment.
Excellent
9.2
Details
Reviews
Overall 9.1 Excellent
Based on 1,810 reviews
Vibe
9.4
Amenities
9.3
Bar
9.2
Location
9.1
Service
9.0
Comfort
8.9
Cleanliness
8.8
Room
8.6
Wellness
6.9
WiFi
5.6
Breakfast
4.5
Value
3.9
Pool
3.7
Vibe
9.3
Amenities
9.1
Location
9.0
Cleanliness
9.0
Comfort
9.0
Service
8.8
Room
8.5
Pool
3.9
Location
9.2
Amenities
9.2
Vibe
9.2
Service
9.1
Comfort
8.9
Room
8.3
Value
3.8
Pool
3.2
Service
9.0
9.0 Excellent
Pros: The location was great and the atmosphere was clean.
Cons: The parking was expensive and when entering room it smelled like stale or bo. It went away so we didnt complain but it was odd.
10.0 Excellent
Pros: Yes concierge level very nice.
Cons: Nothing all was excellent
10.0 Excellent
Pros: Absolutely every employee we came in contact with always had a smile and was pleasant and helpful. This team gets an A+ in my book.
Cons: Nothing, our stay at the Renaissance was perfect from start to finish.
10.0 Excellent
Pros: Very clean, great location, friendly service
Cons:
10.0 Excellent
Pros:
Cons: Toilet area is a it small. In room Coffee not too good
8.0 Excellent
Pros: Location was great and beds were wonderful
Cons: The parking fees 39 dollars a day
10.0 Excellent
Pros: Everything like it should be pleasure to stay there
Cons:
10.0 Excellent
Pros: Location and style
Cons: 1 night stay but excellent
3.0 Mediocre
Pros: The view of downtown Phoenix.
Cons: They charged my card 8 times for different transaction amounts totaling almost 1000.00 and when i tried talkimg to the manager she just kept telling me that she would have to do more research and get back to me. After 3 hours on the phone with her no fix.
9.0 Excellent
Pros: Modern building with well chosen decoration ; rooms were large and beds very comfortable. Furniture in room seemed modern and of good quality; had a good ambience and feel to the hotel.
Cons: nothing
8.8 Excellent
Pros: I like the view from the room, the pool and games. The rooms and hotel is very neat and nice. It's a friendly environment.
Cons: I didn't like the location of the place and the parking
9.2 Excellent
Pros:
Cons: I really did like the entire stay but if check in isn't until 4 pm that is when check out should be.
Discover luxurious decadence in downtown Phoenix's vibrant landscape at Renaissance Phoenix Downtown Hotel. Offering 4-Star services and urban decor, our convenient hotel boasts an ideal location near an incredible array of attractions, including the Phoenix Convention Center, Chase Field, Talking Stick Resort Arena and the Phoenix Art Museum. If visiting Phoenix for business, host your next inspiring event in our sophisticated event space with over 51,000 square feet. When finished with work for the day, refresh your energy with a workout in Thrive Fitness Center, or treat yourself to tasty Southwestern cuisine at Dust Cutter, our popular, cowboy-inspired restaurant. Unpack your bags in thoughtfully-appointed hotel accommodations with modern sophistication and second-home comfort. Enjoy pillowtop bedding, designer bathrooms and high-speed Wi-Fi access. Or, upgrade to a hotel suite for deluxe amenities and exclusive Club Lounge access. The Renaissance Phoenix Downtown Hotel wants to make your stay flawless.
The Hampton Inn & Suites Phoenix Downtown is just steps from it all. Our hotel is adjacent to the new ASU downtown campus and blocks from Fortune 500 companies like Ernst & Young and JP Morgan Chase. Walk to events at Phoenix Convention Center, restaurants at CityScape, Suns games at Talking Stick Resort Arena, and Diamondbacks games at Chase Field – all within a mile of our hotel. Every room offers a 50-inch HDTV, mini-refrigerator, coffeemaker, and desk with ergonomic chair. Link devices to free WiFi and stretch out on the clean and fresh Hampton bed®. Here a few days for work or spring training? Suites are perfect with a living area, sofa bed, microwave and bar sink – some also have picture windows for great views over downtown. Wake up to free hot breakfast including freshly baked waffles, oatmeal, eggs, bacon, fruit and pastries. There’s always free hot coffee and tea in the lobby, a nice treat on your way in or out the door. Grab a Hampton’s On the Run™ Breakfast Bag if you’re in a hurry on weekdays or pick up snacks and drinks anytime at our Suite Shop. Our fitness center, guest laundry room and business center are open daily, and our meeting room has plenty of natural light and all the latest technology for successful events in Phoenix.
Overall 9.1 Excellent
Based on 884 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The star rating on this hotel should be higher. This is a top-notch hotel. Sure it is new, but it is very nicely designed and well-operated.The decor and cleanliness are unmatched. The free breakfast was pretty good. Eggs, waffles, sausage, etc.
Excellent
9.6
Pros: It was clean and a great location the the talking stick arena
Excellent
10.0
Pros: The hotel is very new. The staff extremely friendly and helpful. The provided hot breakfast is basic but good - hot eggs/sausage & typical continental offerings. Plentiful amounts even 15 minutes before the ending time. Great location!!
Excellent
9.0
Pros: Hotel is nice, seems like new, nice and comfortable beds, clean, bathroom also clean. Location is good of downtown Phoenix, everything you can access simply walking.
Excellent
10.0
Pros: Very clean and associates very nice
Poor
1.0
Pros: Firstly booking.com did not confirm our booking further to hotel property and at mid night when we landed and checked in around 1pm , the front desk was not able to find our booking as not informed by booking.com , we waited in car with my little kids for an hour in a car and then another 30 mins inside hotel to figure out the mess , finally got room keys at 2:30 at night and front desk lady had no hospitality no words no kindness at all !! What she said all fault booking.com. OK !! But we r your hotel guests now , be humble be kind say something lady !! We have been on flight for 12 hrs and at 2:30 at night at least ask for water !! hospitality in hotel sucks !! Very disappointing by both booking.con and hotel ☹️
Okay
5.0
Pros: Quiet Location
Excellent
9.0
Pros: The location (downtown), the room and staff
Excellent
9.2
Pros: The staff was super friendly.
Excellent
10.0
Pros: Was very close to downtown Phoenix. Hotel was clean, staff friendly.
Excellent
10.0
Pros: Location.
Excellent
10.0
Pros: Great location, free hot breakfast, nice view, everything is brand new
Details
Reviews
Overall 9.1 Excellent
Based on 884 reviews
Vibe
9.5
Breakfast
9.3
Service
9.1
Cleanliness
9.0
WiFi
8.7
Wellness
8.6
Room
8.5
Amenities
8.2
Food
8.1
Location
7.4
Pool
0.0
Breakfast
9.5
Cleanliness
9.1
Vibe
8.9
Service
8.8
Room
8.0
Amenities
7.9
Location
6.9
Comfort
6.7
Pool
0.0
Vibe
9.3
Breakfast
9.1
Service
9.0
Cleanliness
9.0
Room
7.6
Location
7.0
Comfort
6.6
Value
5.7
Service
9.2
Cleanliness
8.6
Room
8.1
Location
7.7
Value
7.1
10.0 Excellent
Pros: The star rating on this hotel should be higher. This is a top-notch hotel. Sure it is new, but it is very nicely designed and well-operated.The decor and cleanliness are unmatched. The free breakfast was pretty good. Eggs, waffles, sausage, etc.
Cons: There is not one negative thing I could say about this hotel. From staff to security to decor and food. NOw, I didn't have a car, so maybe parking is a bear, but I couldn't say. Location was great too. Can walk to everything downtown.
9.6 Excellent
Pros: It was clean and a great location the the talking stick arena
Cons:
10.0 Excellent
Pros: The hotel is very new. The staff extremely friendly and helpful. The provided hot breakfast is basic but good - hot eggs/sausage & typical continental offerings. Plentiful amounts even 15 minutes before the ending time. Great location!!
Cons: Most hotels you can set the AC fan to continuous run, this wasn't an option here. A bit of an annoyance since the fan is fairly loud. I normally like to set the fan to continuous so I don't wake up when it turns on & off. Small issue.
9.0 Excellent
Pros: Hotel is nice, seems like new, nice and comfortable beds, clean, bathroom also clean. Location is good of downtown Phoenix, everything you can access simply walking.
Cons: I think breakfast should be better, meaning more variety.
10.0 Excellent
Pros: Very clean and associates very nice
Cons:
1.0 Poor
Pros: Firstly booking.com did not confirm our booking further to hotel property and at mid night when we landed and checked in around 1pm , the front desk was not able to find our booking as not informed by booking.com , we waited in car with my little kids for an hour in a car and then another 30 mins inside hotel to figure out the mess , finally got room keys at 2:30 at night and front desk lady had no hospitality no words no kindness at all !! What she said all fault booking.com. OK !! But we r your hotel guests now , be humble be kind say something lady !! We have been on flight for 12 hrs and at 2:30 at night at least ask for water !! hospitality in hotel sucks !! Very disappointing by both booking.con and hotel ☹️
Cons:
5.0 Okay
Pros: Quiet Location
Cons: No pool, and bad food (chicken tenders dipped in franks sauce and blue cheese crumbles), need more option on the lunch and dinner menu.
9.0 Excellent
Pros: The location (downtown), the room and staff
Cons: No parking area from Hotel
9.2 Excellent
Pros: The staff was super friendly.
Cons: Parking costs way too much!! Especially on a holiday weekend where the wasn't much activity in the downtown area.
10.0 Excellent
Pros: Was very close to downtown Phoenix. Hotel was clean, staff friendly.
Cons: Not great breakfast choices
10.0 Excellent
Pros: Location.
Cons: Breakfast.
10.0 Excellent
Pros: Great location, free hot breakfast, nice view, everything is brand new
Cons: Everything was great
The Hampton Inn & Suites Phoenix Downtown is just steps from it all. Our hotel is adjacent to the new ASU downtown campus and blocks from Fortune 500 companies like Ernst & Young and JP Morgan Chase. Walk to events at Phoenix Convention Center, restaurants at CityScape, Suns games at Talking Stick Resort Arena, and Diamondbacks games at Chase Field – all within a mile of our hotel. Every room offers a 50-inch HDTV, mini-refrigerator, coffeemaker, and desk with ergonomic chair. Link devices to free WiFi and stretch out on the clean and fresh Hampton bed®. Here a few days for work or spring training? Suites are perfect with a living area, sofa bed, microwave and bar sink – some also have picture windows for great views over downtown. Wake up to free hot breakfast including freshly baked waffles, oatmeal, eggs, bacon, fruit and pastries. There’s always free hot coffee and tea in the lobby, a nice treat on your way in or out the door. Grab a Hampton’s On the Run™ Breakfast Bag if you’re in a hurry on weekdays or pick up snacks and drinks anytime at our Suite Shop. Our fitness center, guest laundry room and business center are open daily, and our meeting room has plenty of natural light and all the latest technology for successful events in Phoenix.
With big-city flair befitting the nation’s sixth largest metropolis, Kimpton Hotel Palomar Phoenix ups the ante in the Valley of the Sun. With a prime downtown location in the shopping, dining and nightlife hub known as CityScape, the four-star Kimpton Hotel Palomar Phoenix ditches the Old West for a new frontier of style and comfort. The upscale boutique hotel features LUSTRE Rooftop Bar, a Phoenix hot spot, and is walking distance from the convention center and two sports venues.
-849071.jpg?width=66&height=66&crop=true)
Overall 9.0 Excellent
Based on 1,740 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Modern. Smelled amazing! Nice touch in the morning and evening with complementary coffee and wine. Yoga mat was also really appreciated.
Excellent
8.0
Pros: Nice atmosphere, pool was great
Excellent
9.4
Pros: I loved that I could use the EoS gym!
The restaurant was fantastic and all the Staff were absolutely wonderful.
Good
7.0
Excellent
10.0
Pros: Very convenient for getting to the airport. Right downtown and although I did not eat while I was there, it appears that there are many choices nearby.
Excellent
10.0
Pros: Great bed super clean room great location great staff. Loved it would definitely be back!
Excellent
10.0
Pros: The staff went above and beyond to help us celebrate my husbands birthday celebration complete with a surprise champagne service!!
Excellent
10.0
Pros: The dj...
Excellent
10.0
Pros: Staff
Excellent
10.0
Pros: Front Desk- She was amazing such a sweetheart and really took good care of us. I definitely would love to stay again. She made my husbands birthday awesome. Thank you so much hotel employee
Good
7.5
Pros: Location is great based on business needs in downtown area. Did not have breakfast so don't know.
Excellent
9.0
Pros: The cleanliness of the hotel. The staff and a great location. Very nice food and modern facilities.
-849071.jpg?width=330&height=170&xhint=534&yhint=575&crop=true)
Details
Reviews
Overall 9.0 Excellent
Based on 1,740 reviews
Location
9.2
Service
9.1
Bar
8.8
Vibe
8.7
Room
8.3
WiFi
7.1
Value
6.5
Breakfast
6.5
Service
9.4
Location
9.2
Cleanliness
8.3
Vibe
8.0
Amenities
8.0
Room
8.0
Location
9.3
Service
9.2
Vibe
8.3
Room
8.1
Food
7.8
Location
9.2
Service
9.1
Room
7.1
10.0 Excellent
Pros: Modern. Smelled amazing! Nice touch in the morning and evening with complementary coffee and wine. Yoga mat was also really appreciated.
Cons: Pool was much smaller than excepted
8.0 Excellent
Pros: Nice atmosphere, pool was great
Cons: The parking, overall location and layout was confusing.
9.4 Excellent
Pros: I loved that I could use the EoS gym!
The restaurant was fantastic and all the Staff were absolutely wonderful.
Cons: The pillows and bedding was too soft...no neck or back support in the bedding.
Other than that, a wonderful stay...I would stay there again next time in Phoenix
7.0 Good
Pros:
Cons: No towels. Called 3 times to ask for them. Took 6 hours to finally get them. Called multiple times to get a shower chair. Not at all what was expected for this quality of hotel.
10.0 Excellent
Pros: Very convenient for getting to the airport. Right downtown and although I did not eat while I was there, it appears that there are many choices nearby.
Cons: The bed was comfortable and the pillow request that I made was fulfilled. I didn't sleep very well due to being really aware of the air conditioning when it would kick on.
10.0 Excellent
Pros: Great bed super clean room great location great staff. Loved it would definitely be back!
Cons: Was perfect
10.0 Excellent
Pros: The staff went above and beyond to help us celebrate my husbands birthday celebration complete with a surprise champagne service!!
Cons: No
10.0 Excellent
Pros: The dj...
Cons:
10.0 Excellent
Pros: Staff
Cons: Parking
10.0 Excellent
Pros: Front Desk- She was amazing such a sweetheart and really took good care of us. I definitely would love to stay again. She made my husbands birthday awesome. Thank you so much hotel employee
Cons: The shower dislike the shower- hated it.
7.5 Good
Pros: Location is great based on business needs in downtown area. Did not have breakfast so don't know.
Cons: No coffee maker in room. Required to get coffee on second floor if I wanted any. Room rate was pricey in comparison to others in area.
9.0 Excellent
Pros: The cleanliness of the hotel. The staff and a great location. Very nice food and modern facilities.
Cons: Gets busy around the hotel for restaurants if there’s a concert on across the road.
With big-city flair befitting the nation’s sixth largest metropolis, Kimpton Hotel Palomar Phoenix ups the ante in the Valley of the Sun. With a prime downtown location in the shopping, dining and nightlife hub known as CityScape, the four-star Kimpton Hotel Palomar Phoenix ditches the Old West for a new frontier of style and comfort. The upscale boutique hotel features LUSTRE Rooftop Bar, a Phoenix hot spot, and is walking distance from the convention center and two sports venues.
Experience our one of a kind dual branded hotel located in the heart of the convention district at the Courtyard Phoenix Downtown. Whether for business or pleasure, you will love staying in our custom designed rooms with plush furnishings and free internet. You can kick off your day with freshly brewed Starbucks and reinvigorate body and soul in our 24-hour fitness center and indoor heated pool. For meetings, over 5700 square feet of contemporary meeting space awaits. When you’re ready to grab a bite, the Bistro is open for breakfast, dining, and cocktails or you can step out and enjoy dozens of downtown dining and entertainment options. Ready to explore? The Valley Metro Light Rail, located steps from the hotel, is ready to take you there or you can walk to a Suns game or concert at Talking Stick Arena, a baseball game at Chase Field, a play at Comerica or Orpheum Theatres, or spend a day with the kids at the Arizona Science Center. The Courtyard Phoenix Downtown has something for everyone.
Overall 9.0 Excellent
Based on 406 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Okay
5.1
Pros: I like the location right in the heart of downtown Phoenix.
Good
7.0
Pros: The facilities are excellent Breakfast balanced and well done even had soy milk.
Excellent
9.6
Pros: Quite and located close to restaurant and night life
Good
7.9
Pros: Great Distance to Talking Stick Arena
Excellent
10.0
Pros: The location was GREAT. The AREA was GREAT.
Excellent
8.0
Pros: Arrive early and got access to my room straightaway. Very quiet hotel and very comfortable.
Excellent
8.0
Pros: It was close to the venue we cisited
Okay
4.2
Pros: The hotel is presented beautifully.
Excellent
10.0
Pros: Location is perfect
Details
Reviews
Overall 9.0 Excellent
Based on 406 reviews
Pool
9.1
Service
9.1
Cleanliness
8.8
Vibe
8.1
Wellness
8.0
Location
8.0
Room
7.4
Breakfast
6.2
Value
5.9
Service
9.1
Location
8.2
Room
6.8
Comfort
6.1
Service
9.2
Room
6.4
Comfort
5.7
Location
7.9
5.1 Okay
Pros: I like the location right in the heart of downtown Phoenix.
Cons: This hotel made me think of a roadside motel. The rooms are very small and cramped, the air conditioning is so noisy that getting a good nights sleep is next to impossible. The valet parking is ridiculously expensive at $33.
Find another hotel to really enjoy Phoenix, the jewel of Arizona’s crown!
7.0 Good
Pros: The facilities are excellent Breakfast balanced and well done even had soy milk.
Cons: The room offered; I booked a king room and was given a room with 2 king beds way over my requirements for a single traveler. When asked if I can change to a smaller room it wasn’t seriously considered and no one came back to me. No value for money for me being on a budget. No facilities to make tea only coffee. The location; as I was cautioned about direction to go by staff
9.6 Excellent
Pros: Quite and located close to restaurant and night life
Cons:
7.9 Good
Pros: Great Distance to Talking Stick Arena
Cons: Nice, just make sure the cleaning people makes sure everything gets clean up, we found mariguana residues by tv and a part of the counter :(
10.0 Excellent
Pros: The location was GREAT. The AREA was GREAT.
Cons:
8.0 Excellent
Pros: Arrive early and got access to my room straightaway. Very quiet hotel and very comfortable.
Cons:
8.0 Excellent
Pros: It was close to the venue we cisited
Cons: The parking situation.
4.2 Okay
Pros: The hotel is presented beautifully.
Cons: Being disturbed by maintenance guy, ac in the room gave it a roadside notell motel atmosphere, pillows way to soft, valet parking very expensive, had to wait on the sidewalk for ever to finally get our cars back
10.0 Excellent
Pros: Location is perfect
Cons:
Experience our one of a kind dual branded hotel located in the heart of the convention district at the Courtyard Phoenix Downtown. Whether for business or pleasure, you will love staying in our custom designed rooms with plush furnishings and free internet. You can kick off your day with freshly brewed Starbucks and reinvigorate body and soul in our 24-hour fitness center and indoor heated pool. For meetings, over 5700 square feet of contemporary meeting space awaits. When you’re ready to grab a bite, the Bistro is open for breakfast, dining, and cocktails or you can step out and enjoy dozens of downtown dining and entertainment options. Ready to explore? The Valley Metro Light Rail, located steps from the hotel, is ready to take you there or you can walk to a Suns game or concert at Talking Stick Arena, a baseball game at Chase Field, a play at Comerica or Orpheum Theatres, or spend a day with the kids at the Arizona Science Center. The Courtyard Phoenix Downtown has something for everyone.
Every part of FOUND:RE Phoenix is designed for inspired ideas. No matter where you are in the hotel, you'll be surrounded by top-notch, local artwork, a staff hell-bent on making you happy, food and drinks from MATCH Restaurant & Cocktails, and a commitment to creativity and quality that redefines expectations.
Overall 8.9 Excellent
Based on 1,570 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
10.0
Pros: Hotel was a great vibe and wasnt too crowded at the pool! Upgrade to the suite you wont regret it.
Excellent
8.3
Pros: Location, design, bed.
Excellent
10.0
Pros: Everything
Good
6.3
Pros: Loud. We could hear every word our next door neighbor was saying and they were speaking in regular, calm voices. Pool needs love. The shower head didn’t work (I fixed it after 30 min). Tv never worked. Liked the local art downstairs. Mediocre for the price.
Excellent
10.0
Pros: Good room service
Excellent
10.0
Pros: Enjoyed our stay Found RE is a hidden gem. It is beautiful artsy and relaxing. Immaculately clean & exceptionally friendly,helpful staff.
Excellent
10.0
Good
7.0
Pros: great and different decor, staff was friendly
Excellent
10.0
Pros: Cool, trendy and creative.
Excellent
8.8
Pros: We stayed only one night. The suits on the top floor are nice.
Excellent
8.0
Pros: Really cool art and design
Excellent
10.0
Pros: This hotel is a funky boutique hotel but wonderful. I enjoyed my stay here. Everything was great.
Details
Reviews
Overall 8.9 Excellent
Based on 1,570 reviews
Vibe
9.5
Bar
9.1
Food
8.4
Room
8.3
Location
8.3
Amenities
8.0
Service
8.0
Breakfast
7.3
Wellness
4.7
WiFi
4.7
Value
4.5
Vibe
9.5
Bar
9.2
Room
8.2
Amenities
8.1
Service
7.9
Location
7.9
Breakfast
6.9
Value
4.5
Vibe
9.3
Food
8.7
Location
8.4
Service
8.3
Amenities
8.2
Room
8.1
Vibe
9.2
Food
8.5
Service
8.3
Location
8.2
Room
7.8
Amenities
7.6
Comfort
6.9
Value
4.2
Bar
9.2
Food
8.2
Service
7.8
Room
7.7
Comfort
7.0
Value
4.0
10.0 Excellent
Pros: Hotel was a great vibe and wasnt too crowded at the pool! Upgrade to the suite you wont regret it.
Cons:
8.3 Excellent
Pros: Location, design, bed.
Cons: Customer service. Very polite but can’t find solution s for anything. No tea in the room, we asked for kettle - no kettle, nobody offered to bring hot water to the room - so simple solution. we asked for cartoon box and also didn’t get any positive reply, finally figured it out ourselves in the hall with cleaning people. Unfortunately in this great hotel with good design we didn’t feel that calling to the customer service actually is helpful at all.
10.0 Excellent
Pros: Everything
Cons: Gorgeous, trendy hotel with awesome decor and a lovely bar/restaurant. I'd live in here, it's like staying in a really cool studio apartment minus the kitchen.
6.3 Good
Pros: Loud. We could hear every word our next door neighbor was saying and they were speaking in regular, calm voices. Pool needs love. The shower head didn’t work (I fixed it after 30 min). Tv never worked. Liked the local art downstairs. Mediocre for the price.
Cons:
10.0 Excellent
Pros: Good room service
Cons: That you sell the waters in the fridge. Pool area can be a lil more decorative.
10.0 Excellent
Pros: Enjoyed our stay Found RE is a hidden gem. It is beautiful artsy and relaxing. Immaculately clean & exceptionally friendly,helpful staff.
Cons:
10.0 Excellent
Pros:
Cons: I didn’t like we had to pay $25 to park our vehicle. They need to work on getting free parking for hotel guess
7.0 Good
Pros: great and different decor, staff was friendly
Cons: Housekeeping Dept. is a mess: did not clean my room on two occasions until I called in the afternoon (I had put "Re:fresh" sign out&left tip) no business computer (or printer to print boarding passes) high-priced menu items (because of downtown Phoenix?
10.0 Excellent
Pros: Cool, trendy and creative.
Cons: No
8.8 Excellent
Pros: We stayed only one night. The suits on the top floor are nice.
Cons:
8.0 Excellent
Pros: Really cool art and design
Cons: No remote for tv in room, tv had to have maintenance to work, room did not get cleaned one day, long time to get extra towels to room, late check but bugged by housekeeping at 11.The communication between front desk and housekeeping is not always the be
10.0 Excellent
Pros: This hotel is a funky boutique hotel but wonderful. I enjoyed my stay here. Everything was great.
Cons:
Every part of FOUND:RE Phoenix is designed for inspired ideas. No matter where you are in the hotel, you'll be surrounded by top-notch, local artwork, a staff hell-bent on making you happy, food and drinks from MATCH Restaurant & Cocktails, and a commitment to creativity and quality that redefines expectations.
Panoramic views meet modern interiors at The Westin Phoenix Downtown. Located in the heart of downtown Phoenix, AZ, we’re walking distance to the city’s most compelling attractions, including the Phoenix Convention Center, Chase Field and Talking Stick Resort Arena. Upscale well-being awaits you in our spacious, pet-friendly hotel rooms and suites. Floor to ceiling windows flood the space with natural light, while deluxe amenities, thoughtful essentials and signature Westin Heavenly® beds fulfill your relaxation needs. Our productive meeting and event spaces, enhanced by expert planners and custom catering, let you easily connect and collaborate. Whether you're in Phoenix, AZ for business or family fun, fuel your experience with fresh, farm-to-table cuisine at Province Urban Kitchen & Bar. After a full day, rejuvenate with a soothing in-room massage or exhilarating swim in our refreshing Lapis Terrace Pool. As a prime downtown location across from the Light Rail stop, our Phoenix hotel is your haven.
Overall 8.9 Excellent
Based on 1,299 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Mediocre
3.0
Poor
1.0
Pros: i didn't even check in. this was NOT a 4 star. it smelled like pot, was outdated. i paid for a westin out of pocket. how do i get reimbursed?
Excellent
9.0
Pros: Very upscale, modern, aesthetically pleasing. All the guest rooms are on the top floors so you have great city views.
Excellent
10.0
Pros: Clean hotel, comfortable beds and great view. We were close to lots of entertainment and dining options.
Excellent
10.0
Pros: Our stay was great. The room was very clean, we had access to the club lounge which fed us breakfast and had an afternoon snack. Both were done very well. The view was great as we looked out over the city.
Excellent
9.0
Pros: Spacious room!
Excellent
10.0
Pros: Location was great, right in the middle of downtown PHX. There are many restaurants and bars within walkable distance. The metro line is less than a block away. The staff were really friendly and they loved our dogs!
Excellent
9.0
Pros: Comfy bed
Excellent
10.0
Pros: Gorgeous, large, clean and quiet rooms- perfect for getting work done in one of their bathrobes. Exceptional staff made every accommodation and request effortless.
Excellent
10.0
Pros: The suite was perfect, beautiful and the view was amazing! Breakfast was delicious.
Excellent
9.6
Pros: Easy access in and out of hotel. Amazing view of city. Very modern and clean. Close to freeway so easy to get to destination places
Excellent
10.0
Pros: The room was beautiful and the bed was very comfortable.
Details
Reviews
Overall 8.9 Excellent
Based on 1,299 reviews
Room
9.0
Comfort
8.6
Service
8.6
Cleanliness
7.9
Location
7.8
Breakfast
7.7
Wellness
5.7
Value
4.9
Pool
2.6
WiFi
1.4
Room
8.9
Comfort
8.9
Service
8.5
Location
8.0
Value
5.2
Pool
2.5
Room
9.0
Service
8.5
Cleanliness
8.2
Location
7.9
Room
8.7
3.0 Mediocre
Pros:
Cons: We were checked into a dirty room
1.0 Poor
Pros: i didn't even check in. this was NOT a 4 star. it smelled like pot, was outdated. i paid for a westin out of pocket. how do i get reimbursed?
Cons: NOT a 4 star. it smelled like pot, was outdated.
9.0 Excellent
Pros: Very upscale, modern, aesthetically pleasing. All the guest rooms are on the top floors so you have great city views.
Cons: Parking is valet only, $34 per night for guests, $12 or more for for visitors. I would have gladly parked my own car and carried my own luggage for this price!
10.0 Excellent
Pros: Clean hotel, comfortable beds and great view. We were close to lots of entertainment and dining options.
Cons: None
10.0 Excellent
Pros: Our stay was great. The room was very clean, we had access to the club lounge which fed us breakfast and had an afternoon snack. Both were done very well. The view was great as we looked out over the city.
Cons: The only thing That I did not care for, was the fact that we heard toilets flushing in the rooms around us.
9.0 Excellent
Pros: Spacious room!
Cons: Got charge $15 for WiFi and $34 for parking.
10.0 Excellent
Pros: Location was great, right in the middle of downtown PHX. There are many restaurants and bars within walkable distance. The metro line is less than a block away. The staff were really friendly and they loved our dogs!
Cons: The parking situation is not great. Valet is the only option and it's $35 per night. There is, however, a parking garage about 1.5 blocks away that costs $12/day but does not have in/out privileges. Street parking is available, but only for 4 hours at a time.
9.0 Excellent
Pros: Comfy bed
Cons: N/A
10.0 Excellent
Pros: Gorgeous, large, clean and quiet rooms- perfect for getting work done in one of their bathrobes. Exceptional staff made every accommodation and request effortless.
Cons: Parking is a challenge and expensive but the hotel location is so good- across from the train and in the heart of downtown, so was to be expected.
10.0 Excellent
Pros: The suite was perfect, beautiful and the view was amazing! Breakfast was delicious.
Cons:
9.6 Excellent
Pros: Easy access in and out of hotel. Amazing view of city. Very modern and clean. Close to freeway so easy to get to destination places
Cons: Not hot tub. Valet is 34 a day
10.0 Excellent
Pros: The room was beautiful and the bed was very comfortable.
Cons:
Panoramic views meet modern interiors at The Westin Phoenix Downtown. Located in the heart of downtown Phoenix, AZ, we’re walking distance to the city’s most compelling attractions, including the Phoenix Convention Center, Chase Field and Talking Stick Resort Arena. Upscale well-being awaits you in our spacious, pet-friendly hotel rooms and suites. Floor to ceiling windows flood the space with natural light, while deluxe amenities, thoughtful essentials and signature Westin Heavenly® beds fulfill your relaxation needs. Our productive meeting and event spaces, enhanced by expert planners and custom catering, let you easily connect and collaborate. Whether you're in Phoenix, AZ for business or family fun, fuel your experience with fresh, farm-to-table cuisine at Province Urban Kitchen & Bar. After a full day, rejuvenate with a soothing in-room massage or exhilarating swim in our refreshing Lapis Terrace Pool. As a prime downtown location across from the Light Rail stop, our Phoenix hotel is your haven.
Get FREE high-speed Internet access at this SpringHill Suites. Blocks away from Convention Center, Chase Field, US Airways Center, ASU Downtown Campus, Federal and City Court buildings. Marriott's moderately priced all studio-suites hotel, is designed for guests who want spacious and functional accommodations when on the road. Enjoy one of our studio suites which offers a comfortable area for sleeping, working and relaxing. Special amenities include a wet bar area with a mini-refrigerator, microwave, coffee maker, a well-lit work area, sofa sleeper, lounge chair, and iron/board. To further enhance your stay, we offer a COMPLIMENTARY breakfast buffet, free local phone calls, swimming pool, whirlpool and cardio room.
Overall 8.9 Excellent
Based on 1,240 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Location was good as were the staff and breakfasts.
Excellent
10.0
Pros: Melissa at the front desk was so friendly and helpful! All of staff was excellent, but Melissa was especially helpful. The rooms were comfortable, clean and quiet. Breakfast was also great.
Okay
5.0
Excellent
9.0
Pros: Really nice rooms. Good breakfast.
Excellent
10.0
Pros: The beds and the food
Excellent
10.0
Pros: Breakfast was great and location gorgeous, we had a concert in talking stick resort and had the free shuttle service. swimming pool great and jacuzzi as well! this was my second stay and definetely will stay again! close to chase field and many downtown convention centers. if you are looking for free breakfast and parking inside its place, this is the one!
Excellent
9.2
Pros: The beds, lobby and location.
Excellent
9.0
Pros: The warm cookies were a hit.
Excellent
9.2
Pros: Breakfast was consistent , coffee & tea station in the lobby a bonus. Reception staff was very professional and did not hesitate to go an extra mile.
Excellent
9.0
Pros: Breakfast was great! Lots of choices. Love that coffee was always ready in the lobby. Spacious suite with modern furniture. Great location for the First Friday Artwalk. Nice pool and hot tub. Staff very helpful.
Excellent
9.0
Pros: Location and room size
Excellent
10.0
Pros: People!!
Details
Reviews
Overall 8.9 Excellent
Based on 1,240 reviews
Location
9.6
Service
9.3
Wellness
9.1
Value
9.1
WiFi
8.8
Breakfast
8.5
Room
8.4
Comfort
8.2
Food
6.2
Location
9.6
Service
9.5
Value
9.2
Wellness
9.0
Breakfast
8.7
Room
8.4
Comfort
8.3
Pool
7.6
Location
9.6
Value
9.2
Service
9.2
Room
8.1
Comfort
8.1
Location
9.6
Service
9.2
Cleanliness
8.7
Comfort
8.4
Room
8.2
Breakfast
8.0
Comfort
8.5
Breakfast
8.4
Room
8.2
9.0 Excellent
Pros: Location was good as were the staff and breakfasts.
Cons: The fan in the air conditioner had a problem - sounded like paper was stuck in it. Made it a little difficult to get to sleep. Secondly there was a noise in the bathroom that sounded like there was water dripping?
10.0 Excellent
Pros: Melissa at the front desk was so friendly and helpful! All of staff was excellent, but Melissa was especially helpful. The rooms were comfortable, clean and quiet. Breakfast was also great.
Cons:
5.0 Okay
Pros:
Cons: Neighbors above my room were very loud and had music going throughout the night as well as barking dogs!
9.0 Excellent
Pros: Really nice rooms. Good breakfast.
Cons: Our room was on the warm side. We turned the ac all the way down and it still didn't cool it down. Not sure if ours was working or what. The room could just be too big for the size of the ac unit??
10.0 Excellent
Pros: The beds and the food
Cons: Parking was tight
10.0 Excellent
Pros: Breakfast was great and location gorgeous, we had a concert in talking stick resort and had the free shuttle service. swimming pool great and jacuzzi as well! this was my second stay and definetely will stay again! close to chase field and many downtown convention centers. if you are looking for free breakfast and parking inside its place, this is the one!
Cons: none
9.2 Excellent
Pros: The beds, lobby and location.
Cons: The pool is on the north side and doesn’t get any sun, except for early in the morning and for a short time. No outdoor seating area like a patio.
9.0 Excellent
Pros: The warm cookies were a hit.
Cons: I didn't really have any complaints about the place
9.2 Excellent
Pros: Breakfast was consistent , coffee & tea station in the lobby a bonus. Reception staff was very professional and did not hesitate to go an extra mile.
Cons: There was no restaurant/bar on the premises.
9.0 Excellent
Pros: Breakfast was great! Lots of choices. Love that coffee was always ready in the lobby. Spacious suite with modern furniture. Great location for the First Friday Artwalk. Nice pool and hot tub. Staff very helpful.
Cons: Nothing comes to mind.
9.0 Excellent
Pros: Location and room size
Cons: Bath tub worn and stained looked dirty
10.0 Excellent
Pros: People!!
Cons:
Get FREE high-speed Internet access at this SpringHill Suites. Blocks away from Convention Center, Chase Field, US Airways Center, ASU Downtown Campus, Federal and City Court buildings. Marriott's moderately priced all studio-suites hotel, is designed for guests who want spacious and functional accommodations when on the road. Enjoy one of our studio suites which offers a comfortable area for sleeping, working and relaxing. Special amenities include a wet bar area with a mini-refrigerator, microwave, coffee maker, a well-lit work area, sofa sleeper, lounge chair, and iron/board. To further enhance your stay, we offer a COMPLIMENTARY breakfast buffet, free local phone calls, swimming pool, whirlpool and cardio room.
Enjoy Excitement in the Downtown Phoenix areaOur beautiful hotel's location in Phoenix, AZ is in the middle of all the action and fun the area has to offer. Our Holiday Inn Express® Hotel & Suites Phoenix Downtown - Ballpark is the only hotel in Downtown Phoenix to offer free parking. Our guests can walk to Chase Field, home of the Diamondbacks, and Talking Stick Arena, home of the Phoenix Suns and many concerts and event.There's no better place for corporate guests to stay in Phoenix! Our meeting room can accommodate up to 30 people. You can work from your room with free Wi-Fi internet access or work in the business center. Our Phoenix downtown hotel is next door to U of A Cancer Treatment Center and Genome Research Institute, near both the ASU and U of A campuses, APS, Wells Fargo and federal and state offices in the Arizona capital. Spend a day at the largest non-profit zoo in the US or be awed by the Arizona Science Center.With free parking for registered guests, you won't have to leave our hotel to have a great time. Stay cool during hot desert days in the outdoor pool or relax after work in the whirlpool. A fitness center and outdoor basketball court help you stay active. Other amenities include complimentary high-speed internet access, a hot breakfast, rooms with a 37-inch flat screen TV, microwave and a mini fridge. You'll discover warm hospitality at our Phoenix downtown hotel.
Overall 8.9 Excellent
Based on 754 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.0
Pros: Location is ideal for events. Walking distance to sporting events, bars, restaurants.
Excellent
10.0
Pros: Jennifer O. checked us in on Thanksgiving afternoon! She was so helpful and informed!! We felt especially taken care of.
Excellent
9.0
Pros: Room price at short notice for the quality they provided.
Excellent
10.0
Pros: Very friendly staff. And good service for this level of hotel
Excellent
10.0
Pros: Room was clean and accommodating! Loved the Keurig - nice touch. The bed was super comfy and we walked around the neighborhood, which was very convenient. I also forgot my phone cord and front desk searched the lost and found for ya to use. She was very helpful. We ended up buying a cord which was cheaper than the local gas station so I really appreciated that! Would definitely stay here again.
Excellent
10.0
Pros: The location
Excellent
10.0
Pros: Courteous staff. Located right in the center of downtown Phoenix. Most restaurants, bars, museums are in walking distance.
Excellent
10.0
Pros: I liked everything, especially the professional service oriented staff!
Excellent
10.0
Pros: Room was clean, staff was very helpful. Person who we commuted thru was very helpful. She and the staff went out of their way to help.
Good
7.5
Pros: Location was perfect
Excellent
10.0
Pros: What I liked the best is the reason I picked this hotel. Free parking, free breakfast and free wifi
Excellent
9.0
Pros: Location, il was clean
Details
Reviews
Overall 8.9 Excellent
Based on 754 reviews
Pool
9.6
Service
9.6
Location
9.4
Value
9.1
WiFi
9.0
Breakfast
8.6
Room
8.5
Cleanliness
8.2
Wellness
7.9
Amenities
7.9
Food
7.8
Comfort
7.7
Vibe
7.4
Service
9.7
Location
9.2
Breakfast
8.3
Cleanliness
8.1
Room
8.0
Comfort
7.6
Service
9.7
Location
9.6
Breakfast
8.7
8.0 Excellent
Pros: Location is ideal for events. Walking distance to sporting events, bars, restaurants.
Cons: It's not that it was unpleasant. Bed was very comfortable! But I stayed at Hampton by airport next night with much nicer customer service and better rooms for about same price.
10.0 Excellent
Pros: Jennifer O. checked us in on Thanksgiving afternoon! She was so helpful and informed!! We felt especially taken care of.
Cons: N/A
9.0 Excellent
Pros: Room price at short notice for the quality they provided.
Cons: Luggage carts not available, staff not informing us of the convienance cooler, snack shelf they had which we would have utilized.
10.0 Excellent
Pros: Very friendly staff. And good service for this level of hotel
Cons:
10.0 Excellent
Pros: Room was clean and accommodating! Loved the Keurig - nice touch. The bed was super comfy and we walked around the neighborhood, which was very convenient. I also forgot my phone cord and front desk searched the lost and found for ya to use. She was very helpful. We ended up buying a cord which was cheaper than the local gas station so I really appreciated that! Would definitely stay here again.
Cons:
10.0 Excellent
Pros: The location
Cons:
10.0 Excellent
Pros: Courteous staff. Located right in the center of downtown Phoenix. Most restaurants, bars, museums are in walking distance.
Cons:
10.0 Excellent
Pros: I liked everything, especially the professional service oriented staff!
Cons:
10.0 Excellent
Pros: Room was clean, staff was very helpful. Person who we commuted thru was very helpful. She and the staff went out of their way to help.
Cons: Room was fine, we just came at the wrong time of year (very hot) to do anything other than see family before going to Iowa.
7.5 Good
Pros: Location was perfect
Cons: Didn't dislike anything
10.0 Excellent
Pros: What I liked the best is the reason I picked this hotel. Free parking, free breakfast and free wifi
Cons: No. Everything was perfect.
9.0 Excellent
Pros: Location, il was clean
Cons:
Enjoy Excitement in the Downtown Phoenix areaOur beautiful hotel's location in Phoenix, AZ is in the middle of all the action and fun the area has to offer. Our Holiday Inn Express® Hotel & Suites Phoenix Downtown - Ballpark is the only hotel in Downtown Phoenix to offer free parking. Our guests can walk to Chase Field, home of the Diamondbacks, and Talking Stick Arena, home of the Phoenix Suns and many concerts and event.There's no better place for corporate guests to stay in Phoenix! Our meeting room can accommodate up to 30 people. You can work from your room with free Wi-Fi internet access or work in the business center. Our Phoenix downtown hotel is next door to U of A Cancer Treatment Center and Genome Research Institute, near both the ASU and U of A campuses, APS, Wells Fargo and federal and state offices in the Arizona capital. Spend a day at the largest non-profit zoo in the US or be awed by the Arizona Science Center.With free parking for registered guests, you won't have to leave our hotel to have a great time. Stay cool during hot desert days in the outdoor pool or relax after work in the whirlpool. A fitness center and outdoor basketball court help you stay active. Other amenities include complimentary high-speed internet access, a hot breakfast, rooms with a 37-inch flat screen TV, microwave and a mini fridge. You'll discover warm hospitality at our Phoenix downtown hotel.
With a prime location near major offices, universities, pro sports arenas and theatres, Hilton Garden Inn Phoenix Downtown is the perfect base for your visit. Walk to the Phoenix Convention Center and offices for JP Morgan Chase, Ernst & Young and UnitedHealthcare, and enjoy local restaurants, concerts, museums, and Suns and Diamondbacks games – all within blocks of our hotel. ASU's downtown campus and the University of Arizona College of Medicine - Phoenix are also steps away. Count on a memorable stay in a historic yet modern atmosphere. Built in 1932, the hotel features original Art Deco design and a grand lobby with restored columns and marble touches. Enjoy the easy ambience of Monroe's lobby bar, breakfast in our Garden Grille restaurant, or a savory dinner at Nook Kitchen. Exercise in the 24-hour fitness center, and work smart in the 24-hour business center. Our stylish hotel is ideal for any event; we offer an executive boardroom, two ballrooms and flexible pre-function space for up to 200 guests. Transportation is easy with a 2-minute walk to the Valley Metro Light Rail station, and PHX Airport just 5 miles away.
Overall 8.9 Excellent
Based on 673 reviews
All reviews
- All reviews
- Solo
- Couples
- Business
- Families
Good
6.3
Excellent
10.0
Pros: Loved the location and room size! Very comfortable.
Excellent
10.0
Pros: Gorgeous art-deco building lovingly maintained with modern and super-comfortable bedrooms. It's a real treat for architecture-lovers - some of the lifts are original and much of the original interior detail seems to have been preserved. The staff were excellent, too. I arrived very early and they texted me as soon as my room was ready and before check-in time - much appreciated. The restaurant downstairs did an excellent veggie pasta dish and the staff were really friendly.
Good
7.0
Pros: Location was awesome especially if you want to attend a game or venue at Talking Stick Arena. Liked how they kept the historical architecture.
Excellent
9.0
Pros: Love the Location, Building, Staff and being downtown.
Excellent
10.0
Pros: Location
Excellent
8.0
Pros: Proximity to restaurants and shopping
Excellent
10.0
Pros: location to my event and dining
Excellent
10.0
Pros: I really enjoyed my stay at the Hilton Garden Inn! The staff members were friendly, the location was great, and the room was comfortable and clean. I also liked being able to pick my room!
Excellent
10.0
Pros: 1930's era artdeco building very convenient to the Orpheum Theater, Symphony, Nook Kitchen on site has excellent cuisine, with city lights enhanced experience. Valet folks were friendly and helpful as were all staff.
Excellent
9.2
Pros: Excellent location, very cozy hotel and excellent staff. Everyone was very helpful
Excellent
10.0
Pros: Ambiance in the lobby is great!
Details
Reviews
Overall 8.9 Excellent
Based on 673 reviews
Bar
9.3
Wellness
9.2
Service
9.1
Vibe
9.0
Room
9.0
Food
8.7
Amenities
8.1
Location
8.0
Comfort
7.6
Breakfast
6.7
Value
5.0
Service
9.0
Room
8.7
Comfort
7.7
Location
7.6
Service
9.2
Room
8.6
Location
7.7
Comfort
7.5
Room
8.3
Location
8.3
Service
9.0
Room
8.7
6.3 Good
Pros:
Cons: Bed was extremely hard. Unable to sleep well.
10.0 Excellent
Pros: Loved the location and room size! Very comfortable.
Cons:
10.0 Excellent
Pros: Gorgeous art-deco building lovingly maintained with modern and super-comfortable bedrooms. It's a real treat for architecture-lovers - some of the lifts are original and much of the original interior detail seems to have been preserved. The staff were excellent, too. I arrived very early and they texted me as soon as my room was ready and before check-in time - much appreciated. The restaurant downstairs did an excellent veggie pasta dish and the staff were really friendly.
Cons: Downtown Phoenix on a Sunday - not much going on. Didn't feel completely safe walking around. But, not many people in the States seem to walk, ever, so perhaps it's not a big issue for most.
7.0 Good
Pros: Location was awesome especially if you want to attend a game or venue at Talking Stick Arena. Liked how they kept the historical architecture.
Cons: Would probably prefer Hyatt because of hot tub. On a St Patty's Day with a Suns game going on, a street celebration outside the door and a fairly full bar... on a Saturday... the rooftop bar and the lobby bar closed by 11:30. Lovely night. Keep open!
9.0 Excellent
Pros: Love the Location, Building, Staff and being downtown.
Cons: Inexplicably in a accessible room, I was set away from the all other rooms, PLUS you had to use your key in an extra door to get to your room- it certainly makes you feel removed - made me think feel chair bound folk are less welcome-
10.0 Excellent
Pros: Location
Cons:
8.0 Excellent
Pros: Proximity to restaurants and shopping
Cons:
10.0 Excellent
Pros: location to my event and dining
Cons: there were no glasses in the bathroom for brushing your teeth, the bartender on the rooftop wasn't good, the tub is pretty high up and only having 1 handle bar IN the shower doesn't help getting out
10.0 Excellent
Pros: I really enjoyed my stay at the Hilton Garden Inn! The staff members were friendly, the location was great, and the room was comfortable and clean. I also liked being able to pick my room!
Cons:
10.0 Excellent
Pros: 1930's era artdeco building very convenient to the Orpheum Theater, Symphony, Nook Kitchen on site has excellent cuisine, with city lights enhanced experience. Valet folks were friendly and helpful as were all staff.
Cons: Not really.
9.2 Excellent
Pros: Excellent location, very cozy hotel and excellent staff. Everyone was very helpful
Cons: The breakfast buffet was a little small, but the food was still excellent
10.0 Excellent
Pros: Ambiance in the lobby is great!
Cons: n/a
With a prime location near major offices, universities, pro sports arenas and theatres, Hilton Garden Inn Phoenix Downtown is the perfect base for your visit. Walk to the Phoenix Convention Center and offices for JP Morgan Chase, Ernst & Young and UnitedHealthcare, and enjoy local restaurants, concerts, museums, and Suns and Diamondbacks games – all within blocks of our hotel. ASU's downtown campus and the University of Arizona College of Medicine - Phoenix are also steps away. Count on a memorable stay in a historic yet modern atmosphere. Built in 1932, the hotel features original Art Deco design and a grand lobby with restored columns and marble touches. Enjoy the easy ambience of Monroe's lobby bar, breakfast in our Garden Grille restaurant, or a savory dinner at Nook Kitchen. Exercise in the 24-hour fitness center, and work smart in the 24-hour business center. Our stylish hotel is ideal for any event; we offer an executive boardroom, two ballrooms and flexible pre-function space for up to 200 guests. Transportation is easy with a 2-minute walk to the Valley Metro Light Rail station, and PHX Airport just 5 miles away.
Plan your getaway to Sheraton Phoenix Downtown, a contemporary destination located in the heart of downtown Phoenix. The largest hotel in Arizona's capital city, we welcome guests with thoughtful amenities, modern lodging and a superb location near the Phoenix Convention Center. In addition, Talking Stick Resort Arena, Arizona State University, the Encanto Historic District and Chase Field are all nearby. After a busy day of sightseeing, return to your hotel room or suite; all feature luxurious Sheraton bedding. Visit Breeze Bar, located on our hotel's pool terrace, to soak in the sunshine and striking views of downtown. One of Phoenix, Arizona's premier convention hotels, we also provide 110,000 square feet of versatile space, as well as on-site planning and catering. All venues are equipped with high-speed Wi-Fi access and the latest audiovisual technology, ensuring the success of your business event.
Overall 8.8 Excellent
Based on 2,604 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
9.0
Pros: First class accommodations, worthy of its 4 Diamond rating. The Christmas themed decorations were amazing, particularly the pastry and cake exhibit featuring Rudolph the Red Nosed Reindeer. Clean; very professional staff.
Excellent
10.0
Pros: the spacious rooms.
Good
6.3
Pros: Location was excellent to attend a Conference just two blocks away. Best chicken drumettes I had in a long time at the Breeze Bar.
Excellent
10.0
Pros: Location and staff
Excellent
10.0
Pros: Cleanses and quiet atmosphere.
Excellent
9.2
Pros: Location was perfect The Bed was extremely comfortable, hence a great nights sleep.
Good
7.9
Pros: The room had just been renovated so it was like new. Comfortable and clean.
Excellent
10.0
Pros: Excellent all the way around
Excellent
10.0
Pros: Cleanliness, bed comfort, beautiful bathrooms
Excellent
9.0
Pros: Clean, Modern and comfortable bed. Staff was nice and helpful. The food at the hotel restorant was very good.
Good
7.9
Pros: Good location
Excellent
9.2
Pros: Paid breakfast and dinner were good (just expensive). Pillows were comfortable! Location was great- very convenient to the convention center.
Details
Reviews
Overall 8.8 Excellent
Based on 2,604 reviews
Service
8.7
Cleanliness
8.4
Location
8.2
Room
8.0
Comfort
6.7
Breakfast
6.2
WiFi
6.0
Location
8.5
Service
8.1
Room
6.4
Comfort
5.9
Cleanliness
8.7
Service
8.5
Location
7.6
Room
7.5
Comfort
6.6
Value
4.9
Service
8.7
Location
8.2
Room
7.5
Comfort
6.8
Value
5.4
Room
6.9
9.0 Excellent
Pros: First class accommodations, worthy of its 4 Diamond rating. The Christmas themed decorations were amazing, particularly the pastry and cake exhibit featuring Rudolph the Red Nosed Reindeer. Clean; very professional staff.
Cons: The room heater made a noise every 7 to 8 minutes, like a thumping noise. Kept wife awake half the night. Complained at check out, staff person gave 1 night free parking. Big deal. No way to fix issue in middle of night as we arrived very late...
10.0 Excellent
Pros: the spacious rooms.
Cons:
6.3 Good
Pros: Location was excellent to attend a Conference just two blocks away. Best chicken drumettes I had in a long time at the Breeze Bar.
Cons: You didn't say upfront when booking that the hotel was under renovation and the restaurant would also be affected. The menu wasn't robust and up to par as it was in prior years on the ground floor. I will say that the hotel staff did the best they could under the circumstances, My gripe is more about lack of information. No warning ahead of walking into the hotel and finding Check-in on the second floor. Our first room assignment after check-in was unbearable with noise from the floor above; requiring us to repack our bags and move to another room that was above the noise. It was still noisy, but not as bad as being under the jackhammer. For our next room, we actually got a recently renovated room on the 13th floor......smell of the new carpet and glue in the hallway still in the air. However, the room lacked two things. First, only one chair in the room. Yes, it is an accessible room, but with two beds in the room, you should have two chairs. We asked for another chair for the room during our stay, thinking that floors 6-12 being under construction, there should be plenty of extra chairs in the hotel; but it didn't come. You should not assume that the room will be occupied by a person in a wheelchair. Accessible rooms are also available for folks with knee problems and use a walker. They also would like a room chair for themselves along with a chair for their spouse or partner. Second small issue, everything was new in the bathroom of course, but no hook on the door to hang towels or clothes. Such a small inexpensive thing to add to the usefulness of the bathroom was missing after the room renovation. Love the hotel and location from prior trips. However, getting a room right under the renovation work sucked and having to repack our bags to move to another room away from the loud noise should have been unnecessary with better planning by management. Through it all, the hotel staff and valet personnel were great as usual.
10.0 Excellent
Pros: Location and staff
Cons: Beds were small
10.0 Excellent
Pros: Cleanses and quiet atmosphere.
Cons:
9.2 Excellent
Pros: Location was perfect The Bed was extremely comfortable, hence a great nights sleep.
Cons: Work being done in hotel. I had booked through bookings.com and never had any warnings of this not that it interfered with my one night stay but if it had been for longer I would have appreciated a heads up.
7.9 Good
Pros: The room had just been renovated so it was like new. Comfortable and clean.
Cons: The food at the hotel was awful. The 4th floor buffet was either dried out meats or carb foods (potato), and prices for the food that was offered were way too high for the quality. I understand that the hotel is in the middle of major renovations, but more care could be given to the food and food choices.
10.0 Excellent
Pros: Excellent all the way around
Cons:
10.0 Excellent
Pros: Cleanliness, bed comfort, beautiful bathrooms
Cons: Cold pool
9.0 Excellent
Pros: Clean, Modern and comfortable bed. Staff was nice and helpful. The food at the hotel restorant was very good.
Cons:
7.9 Good
Pros: Good location
Cons: Slightly aged rooms, but they were in the process of being renovated. Cleaning was not as expected from a Sheraton. Some big misses in my room like a bag of chips under the bed, candy nearby the window and someone else’s nailclipper In the bathroom.
9.2 Excellent
Pros: Paid breakfast and dinner were good (just expensive). Pillows were comfortable! Location was great- very convenient to the convention center.
Cons: The check-in process was a little difficult due to the renovations that are underway. But I received an email with clear instructions before I arrived, so I knew to go to the 2nd floor to check in.
Plan your getaway to Sheraton Phoenix Downtown, a contemporary destination located in the heart of downtown Phoenix. The largest hotel in Arizona's capital city, we welcome guests with thoughtful amenities, modern lodging and a superb location near the Phoenix Convention Center. In addition, Talking Stick Resort Arena, Arizona State University, the Encanto Historic District and Chase Field are all nearby. After a busy day of sightseeing, return to your hotel room or suite; all feature luxurious Sheraton bedding. Visit Breeze Bar, located on our hotel's pool terrace, to soak in the sunshine and striking views of downtown. One of Phoenix, Arizona's premier convention hotels, we also provide 110,000 square feet of versatile space, as well as on-site planning and catering. All venues are equipped with high-speed Wi-Fi access and the latest audiovisual technology, ensuring the success of your business event.
Located in downtown Phoenix across the street from the Phoenix Convention Center and Symphony Hall, the hotel is within easy walking distance to downtown offices and government buildings. It is only 3 blocks from Chase Field, Talking Stick Arena and several other sporting and theater venues. The decor reflects the warmth, comfort, and ambiance of the Sonoran Desert and it's 3 great restaurants offer options and value with Hyatt service standards.
Overall 8.7 Excellent
Based on 3,556 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10.0
Pros: Clean efficient location
Excellent
10.0
Pros: Location
Good
6.0
Pros: Close to chase field walking distance
Excellent
10.0
Pros: Close to food and games
Excellent
10.0
Pros: I like the clean room.
Excellent
9.0
Pros: There was a problem with the toilet cistern overflowing - this was fixed in minutes. Staff, Kobie and Randall were super friendly and helpful. Valet parking very efficient.
Good
7.1
Pros: Location
Okay
5.0
Pros: Room was clean. Bed was comfortable.
Excellent
10.0
Pros: Staff was amazing!
Okay
5.0
Pros: no lo hice en el HyATT
Mediocre
3.0
Excellent
10.0
Pros: Fantastic staff. Even with the renovations going on, the service was top notch and the front desk staff was so quick to meet our needs.
Details
Reviews
Overall 8.7 Excellent
Based on 3,556 reviews
Location
8.7
Service
8.5
Room
7.5
WiFi
7.4
Food
7.1
Breakfast
4.9
Value
4.7
Pool
3.2
Location
8.7
Service
8.3
Room
6.7
Vibe
6.2
Amenities
6.2
Wellness
5.5
Value
5.0
Pool
2.8
Location
8.9
Service
8.3
Food
7.2
Room
6.6
Comfort
6.3
Amenities
5.9
Pool
3.3
Service
8.6
Location
8.5
Room
6.8
Food
6.6
Value
4.6
Pool
3.5
Room
6.6
10.0 Excellent
Pros: Clean efficient location
Cons: Under construction and I wasn't alerted to that fact.
10.0 Excellent
Pros: Location
Cons:
6.0 Good
Pros: Close to chase field walking distance
Cons: The room was hot never cooled down the toilet filled back up really slow
10.0 Excellent
Pros: Close to food and games
Cons:
10.0 Excellent
Pros: I like the clean room.
Cons: No
9.0 Excellent
Pros: There was a problem with the toilet cistern overflowing - this was fixed in minutes. Staff, Kobie and Randall were super friendly and helpful. Valet parking very efficient.
Cons:
7.1 Good
Pros: Location
Cons: Bath towel dirty and needed changed. Room we requested not available and initially asked to pay to upgrade to Executive Room and then given only room left in hotel. Food expensive.
5.0 Okay
Pros: Room was clean. Bed was comfortable.
Cons:
10.0 Excellent
Pros: Staff was amazing!
Cons:
5.0 Okay
Pros: no lo hice en el HyATT
Cons: Sad room , no view. No place to keep clothing
3.0 Mediocre
Pros:
Cons: There was no mentioning that the hotel was under construction it was a big inconvenience getting in and out and having to cross the street twice just to get to your vehicle then I paid extra for a balcony yet the balcony did not have a view with a 6 foot
10.0 Excellent
Pros: Fantastic staff. Even with the renovations going on, the service was top notch and the front desk staff was so quick to meet our needs.
Cons:
Located in downtown Phoenix across the street from the Phoenix Convention Center and Symphony Hall, the hotel is within easy walking distance to downtown offices and government buildings. It is only 3 blocks from Chase Field, Talking Stick Arena and several other sporting and theater venues. The decor reflects the warmth, comfort, and ambiance of the Sonoran Desert and it's 3 great restaurants offer options and value with Hyatt service standards.
The SureStay Hotel by Best Western Phoenix Downtown is located in the heart of Phoenix, perfect for travelers seeking sunshine, sports, and a fun night out in downtown. Come stay with us and be close to all of the adventures Downtown Phoenix has to offer! Enjoy the sunny weather, evening walks around the city, and end the day in our brand new remodeled rooms. The newly-refurbished guest rooms enhance a trendy, colorful style that corresponds to various art seen around the city. Each room features DirecTV® with over 120 high-definition channels and sports packages, along with free Wi-Fi for all guests. There is 24 hour front desk service is for your convenience. The property is nearby many popular entertainment areas such as Phoenix Convention Center, Comerica Theatre, Talking Stick Resort Arena and of course, Chase Field which is only 1.5 miles away. Easy access of transportation is available through Valley Metro Light Rail at the Van Buren Light Rail stop which is only 0.3 miles away. In addition to in-room air conditioning, a microwave, a mini-fridge and a coffee-maker, guest rooms include desks and ironing facilities. The SureStay Hotel by Best Western Phoenix Downtown also offers free parking, laundry facilities and a fresh complimentary continental grab-and-go breakfast every morning! Couples particularly like the location — they rated it 8.1 for a two-person trip. We speak your language!
Overall 8.2 Excellent
Based on 1,178 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
9.0
Pros: Friendly staff, hip rooms with murals, clean
Excellent
10.0
Pros: amenities perfect for our stay
Mediocre
3.0
Pros: Location
Excellent
8.8
Pros: Good breakfast and pleasant staff. Close to a couple of nice restaurants on Fillmore.
Excellent
8.0
Pros: There are two motels here, this one and one right next to it. I stayed at the one next to it some years ago, but decided to stay here this time round, as it looked a little better now. Location is the key here, it's a quick ten minute walk to Talking Stick Resort Arena and the downtown area, which is what I was looking for. The check in was easy, really friendly lady who oversaw this. Pleasantly surprised at the room. It's small, but nice and more than enough for a short stay. Looks to have been recently renovated. Shower door was stuck and needed lifting, but that's a minor thing. Didn't have any breakfast, so unable to comment on that, but looked pretty basic. The car park was fine and felt safe, with ample spaces available.
Excellent
10.0
Pros: Great location and value! Really helpful and friendly staff.
Okay
5.0
Pros: Room set up was nice but that old bed that makes too much squicky noise need to be updated
Mediocre
2.0
Pros: The location was great for downtown Phoenix and was close to many things of interest. The staff was very friendly and was available when I needed help.
Okay
5.0
Okay
4.0
Good
7.0
Pros: Breakfast had a surprising amount of hot food and choices.
Excellent
8.0
Pros: Good location, close to light rail and restaurants in downtown Phoenix. Room is clean. Price is reasonable.
Details
Reviews
Overall 8.2 Excellent
Based on 1,178 reviews
Value
9.3
Service
9.2
Location
8.4
WiFi
7.6
Vibe
7.3
Food
7.3
Cleanliness
7.1
Room
6.8
Breakfast
6.6
Amenities
6.0
Pool
0.0
Value
9.3
Service
9.0
Location
8.4
Food
7.4
Vibe
7.2
Cleanliness
7.1
Breakfast
6.9
Room
6.9
Amenities
6.4
Comfort
5.9
Value
9.4
Service
9.2
Location
8.8
Cleanliness
7.2
Amenities
6.1
Room
5.7
Value
9.4
Service
8.8
Location
8.2
Vibe
7.0
Breakfast
6.3
Room
5.9
Amenities
5.8
Value
9.4
Service
9.4
Location
8.5
Cleanliness
7.1
Breakfast
6.8
Room
6.1
9.0 Excellent
Pros: Friendly staff, hip rooms with murals, clean
Cons: Room was on a busy street and across from a concert venue which was loud at times.
10.0 Excellent
Pros: amenities perfect for our stay
Cons: love the decor the place was centrally located. very kind service.
3.0 Mediocre
Pros: Location
Cons: Only 1 trash can, no place to put soap in shower, no counter space in bathroom, remote not synced to tv, not enough towels, no Kleenex/ tissue, toilet reservoir very malodorous, had to get money from front desk for free ice.
8.8 Excellent
Pros: Good breakfast and pleasant staff. Close to a couple of nice restaurants on Fillmore.
Cons: A little dark in the room
8.0 Excellent
Pros: There are two motels here, this one and one right next to it. I stayed at the one next to it some years ago, but decided to stay here this time round, as it looked a little better now. Location is the key here, it's a quick ten minute walk to Talking Stick Resort Arena and the downtown area, which is what I was looking for. The check in was easy, really friendly lady who oversaw this. Pleasantly surprised at the room. It's small, but nice and more than enough for a short stay. Looks to have been recently renovated. Shower door was stuck and needed lifting, but that's a minor thing. Didn't have any breakfast, so unable to comment on that, but looked pretty basic. The car park was fine and felt safe, with ample spaces available.
Cons: I probably wouldn't want to stay here more than a couple of days, same for any motel. The room is small and the area is not the best - but for a location near downtown on a budget, it's absolutely fine. Would stay here again if I needed a quick stay.
10.0 Excellent
Pros: Great location and value! Really helpful and friendly staff.
Cons:
5.0 Okay
Pros: Room set up was nice but that old bed that makes too much squicky noise need to be updated
Cons: Old bed made loud squicky noise, bathroom door doesn't even close-door was too wide to close...? Bathroom was not clean hair everywhere and not throughly cleaned. Place seemed outdated compared to pictures we saw.
2.0 Mediocre
Pros: The location was great for downtown Phoenix and was close to many things of interest. The staff was very friendly and was available when I needed help.
Cons: The room especially the floors were very dirty. The floors were a dark laminate and not carpet so you could not tell visually that the floor was dirty. When I spilled a little water on the floor and wiped it up with a tissue paper, the tissue paper was completely black. I ended up cleaning and mopping the floor of the whole unit with two bath towels which turned completely black when I was done. GROSSS!!!! The rooms are very dark with under wattage light bulbs. I could barely see inside of the room when all of the lights were turned on. In addition, the window had a very dirty screen so the sunlight was also partially blocked The cable TV channels were very limited The internet wifi bandwidth was poor to average.
5.0 Okay
Pros:
Cons: The breakfast wasn't good. There was stuff in the sheets, staff said it was left over soap powder from the laundry. Also we had to eat breakfast outside. There was no indoor dining area.
4.0 Okay
Pros:
Cons: Noisy noisy noisy
7.0 Good
Pros: Breakfast had a surprising amount of hot food and choices.
Cons: Mattresses were not very soft.
8.0 Excellent
Pros: Good location, close to light rail and restaurants in downtown Phoenix. Room is clean. Price is reasonable.
Cons: Strong smell in the room because of no air circulation. The light is too dark. Loud noise from the traffic.
The SureStay Hotel by Best Western Phoenix Downtown is located in the heart of Phoenix, perfect for travelers seeking sunshine, sports, and a fun night out in downtown. Come stay with us and be close to all of the adventures Downtown Phoenix has to offer! Enjoy the sunny weather, evening walks around the city, and end the day in our brand new remodeled rooms. The newly-refurbished guest rooms enhance a trendy, colorful style that corresponds to various art seen around the city. Each room features DirecTV® with over 120 high-definition channels and sports packages, along with free Wi-Fi for all guests. There is 24 hour front desk service is for your convenience. The property is nearby many popular entertainment areas such as Phoenix Convention Center, Comerica Theatre, Talking Stick Resort Arena and of course, Chase Field which is only 1.5 miles away. Easy access of transportation is available through Valley Metro Light Rail at the Van Buren Light Rail stop which is only 0.3 miles away. In addition to in-room air conditioning, a microwave, a mini-fridge and a coffee-maker, guest rooms include desks and ironing facilities. The SureStay Hotel by Best Western Phoenix Downtown also offers free parking, laundry facilities and a fresh complimentary continental grab-and-go breakfast every morning! Couples particularly like the location — they rated it 8.1 for a two-person trip. We speak your language!
When you are traveling on a budget, enjoy a simple stay at the 100 percent smoke-free and pet-friendly Rodeway Inn Downtown Phoenix hotel in Phoenix, AZ. We give our valued guests easy access to the Phoenix Metro Light Rail, Phoenix Convention Center, Comerica Theater, Chase Field, Orpheum Theater, Sky Harbor Airport and Talking Stick Arena. Amenities include free WiFi, free parking, free continental breakfast, guest laundry facilities and copy and fax services. Guest rooms feature a refrigerator, microwave and a 40-inch flat-screen TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Limit of 2 25-lb. pets/room, USD15/night plus USD100 refundable deposit/stay.
Overall 7.6 Good
Based on 665 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: price
Okay
5.7
Pros: Downtown and good service from the people working there.
Good
7.0
Pros: Staff was friendly and helpful. Room was clean, which honestly, wasn't assumed for a 2 star motel. WiFi worked well. Didn't have breakfast but coffee was better than expected. Appreciated the free parking.
Excellent
8.0
Pros: The proximity to our show venue (walking distance) and value for price paid. No frills, but perfectly adequate. We were able to get an early check-in too.
Excellent
10.0
Pros: All I wanted was a good night's sleep, and I definitely got that! The bed and pillow were so soft and comfy. I asked for a quiet room so they put me in the back against the retainer wall and it was perfect barely any noise and I slept through the ni
Excellent
9.2
Pros: The staff were very personable and respectful. I expected the area to be more congested since it was downtown but there was not much noise and there were plenty of attractions and restaurants to choose from.
Excellent
8.8
Pros: The beds are so comfy, and many soft pillows, if it's u and wife or bf or FWB onlywell now the comfort is a 10
Excellent
10.0
Pros: We liked the location and this was the second time we stayed there. It was close to the concerts we were going to. It's nice and clean and the Owners are very nice people. We will definitely be returning again.
Good
7.0
Pros: Availability so close to the date of the Luke Combs concert. We walked, it wasn’t too bad.
Excellent
10.0
Pros: It was very clean big room with TV (we didn’t use it), microwave, fridge, iron. Nice friendly staff.
Good
7.0
Pros: Ubication
Mediocre
3.0
Pros: Location, near central station
Details
Reviews
Overall 7.6 Good
Based on 665 reviews
Value
9.1
WiFi
8.6
Location
8.5
Service
8.0
Cleanliness
7.3
Room
6.2
Comfort
4.1
Breakfast
3.4
Value
8.8
Location
8.1
Service
7.7
Cleanliness
7.5
Room
6.1
Amenities
5.5
Comfort
4.1
Breakfast
3.1
Value
8.7
Location
8.5
Service
7.6
Cleanliness
7.0
Room
4.9
Comfort
3.5
Breakfast
2.8
Vibe
2.6
Location
8.5
Cleanliness
7.7
Service
7.5
Room
5.8
Comfort
4.2
Location
8.9
Service
8.2
Room
5.5
8.0 Excellent
Pros: price
Cons: no
5.7 Okay
Pros: Downtown and good service from the people working there.
Cons: Shampoo and soap were open and used already. Not sure if they were just trying to save money. Also the night club across the street is loud.
7.0 Good
Pros: Staff was friendly and helpful. Room was clean, which honestly, wasn't assumed for a 2 star motel. WiFi worked well. Didn't have breakfast but coffee was better than expected. Appreciated the free parking.
Cons: With concerts happening across the street, parking was a challenge. We had room key issues, but staff was caring and helpful and resolved it as quickly as possible. Lack of outlets near the bed made plugging in a CPAP machine challenging.
8.0 Excellent
Pros: The proximity to our show venue (walking distance) and value for price paid. No frills, but perfectly adequate. We were able to get an early check-in too.
Cons:
10.0 Excellent
Pros: All I wanted was a good night's sleep, and I definitely got that! The bed and pillow were so soft and comfy. I asked for a quiet room so they put me in the back against the retainer wall and it was perfect barely any noise and I slept through the ni
Cons: There was definitely a moldy smell coming from the shower area, but I've stayed at 4 and 5 star hotels with the same mold problem. Like I said, all I really wanted was a good night sleep and because it was only one night it wasn't that big of a proble
9.2 Excellent
Pros: The staff were very personable and respectful. I expected the area to be more congested since it was downtown but there was not much noise and there were plenty of attractions and restaurants to choose from.
Cons: The parking area needs to be bigger and easier to maneuver through.
8.8 Excellent
Pros: The beds are so comfy, and many soft pillows, if it's u and wife or bf or FWB onlywell now the comfort is a 10
Cons: The surroundings have what I call u don't know what crawls in the night and not a family night out for sure, but a McDonald's and chic filet 2 min walking distance, the day time is great!!
10.0 Excellent
Pros: We liked the location and this was the second time we stayed there. It was close to the concerts we were going to. It's nice and clean and the Owners are very nice people. We will definitely be returning again.
Cons: The bathroom in the room we stayed in was a bit small, but we managed. All in all, we still liked it.
7.0 Good
Pros: Availability so close to the date of the Luke Combs concert. We walked, it wasn’t too bad.
Cons: The general area
10.0 Excellent
Pros: It was very clean big room with TV (we didn’t use it), microwave, fridge, iron. Nice friendly staff.
Cons: It would be amazing to have a hairdryer in room.
7.0 Good
Pros: Ubication
Cons: a lot of noise comes in from outside the room
3.0 Mediocre
Pros: Location, near central station
Cons: Female receptionist is rude and not helpful
When you are traveling on a budget, enjoy a simple stay at the 100 percent smoke-free and pet-friendly Rodeway Inn Downtown Phoenix hotel in Phoenix, AZ. We give our valued guests easy access to the Phoenix Metro Light Rail, Phoenix Convention Center, Comerica Theater, Chase Field, Orpheum Theater, Sky Harbor Airport and Talking Stick Arena. Amenities include free WiFi, free parking, free continental breakfast, guest laundry facilities and copy and fax services. Guest rooms feature a refrigerator, microwave and a 40-inch flat-screen TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Limit of 2 25-lb. pets/room, USD15/night plus USD100 refundable deposit/stay.
Privately owned and operated, the Hotel San Carlos in downtown Phoenix offers you personalized service and warm hospitality in a charming, European style atmosphere. The Hotel San Carlos is proudly the only historic boutique hotel in the Phoenix area. Built in 1928 and constructed by nationally known architects in an Italian Renaissance Design. Great for the business or leisure traveler, we are within walking distance to the Phoenix Convention Center, the Arizona Center, Dodge Theatre, Orpheum Theatre, Chase Field, US Airways Arena, and so many other downtown attractions. A major Phoenix attraction for several decades, celebrities such as Clark Gable, Marilyn Monroe, Mae West, Spencer Tracy, Carol Lombard, and others spent time here over the years.
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Overall 7.3 Good
Based on 685 reviews
All reviews
- All reviews
- Business
- Families
- Couples
Good
6.7
Pros: The hotel is in a great location in downtown Phoenix - very walkable to nearby restaurants and the Convention Center. The staff was friendly and the rooms were very clean.
Excellent
9.2
Pros: Historic and lovely. Close to all the bars, restaurants
Mediocre
3.0
Pros: location
Okay
5.4
Pros: Breakfast? What breakfast? Location was good, that was about it.
Good
7.0
Pros: The hotel was close to the convention center and downtown and was reasonably priced for the area compared to other hotels.
Poor
1.0
Pros: nothing
Okay
5.0
Pros: Location was excellent for attending a conference at the convention center.
Okay
4.0
Pros: Wonderful front desk people and in excellent location
Excellent
8.0
Pros: The location
Excellent
10.0
Pros: Everything! Excellent place to stay. Great location
Okay
5.0
Pros: Location
Excellent
9.2
Pros: Location
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Details
Reviews
Overall 7.3 Good
Based on 685 reviews
Location
9.2
Service
7.6
Value
6.1
Vibe
5.8
Food
5.7
Room
4.7
Amenities
4.7
Comfort
3.1
Breakfast
2.7
WiFi
2.7
Location
9.3
Service
7.2
Vibe
4.8
Amenities
4.0
Room
3.6
Comfort
2.8
Location
9.2
Vibe
5.1
Service
7.3
Room
3.7
6.7 Good
Pros: The hotel is in a great location in downtown Phoenix - very walkable to nearby restaurants and the Convention Center. The staff was friendly and the rooms were very clean.
Cons: The property is a little dated, and the rooms and bathroom very small. There was no way to control the A/C in the room and the shower head did not work properly in my room. There was not a refrigerator in the room and the bed was uncomfortable - a little too hard fo me. It was also a little unsettling that the fire alarm went off during the day. We all vacated the property. I’m happy there was no fire, but the staff did not know the reason for the alarm sounding.
9.2 Excellent
Pros: Historic and lovely. Close to all the bars, restaurants
Cons:
3.0 Mediocre
Pros: location
Cons: The carpet was so old in the hallways it was bunched up the entire corridor. Room was very small. I had to step around the bed in order to get into the room. Beds are VERY low to the ground. Walls are paper thin and you can hear the room next door
5.4 Okay
Pros: Breakfast? What breakfast? Location was good, that was about it.
Cons: Room was last renovated in 1945 or so.
7.0 Good
Pros: The hotel was close to the convention center and downtown and was reasonably priced for the area compared to other hotels.
Cons: The hotel was trying to maintain the original character since it is a historic place. The rooms are definitely dated, and it almost felt like out of movie. On the other hand, I think this is a desired effect and charming to some people.
1.0 Poor
Pros: nothing
Cons: toilet didn't flush and the shower didn't work ! Went to my meeting without showering. I paid for one night! It was dirty and you could hear everything. This hotel should not be on your list. I'm in the process of getting my money back
5.0 Okay
Pros: Location was excellent for attending a conference at the convention center.
Cons: There are updates the hotel could perform and still maintain the historical significance of the building. The furnishings are not historical but out dated and worn. The bathrooms and ceiling fans could be updated easily to be more accommodating to guest
4.0 Okay
Pros: Wonderful front desk people and in excellent location
Cons: For a hotel competing with other downtown locations, San Carlos needs to step up its game. It does not have individual room temperature controls, the bathrooms are absolutely tiny, the shower temperature can scold you at any moment, rooms are missing the customary refrigerator, there are no bell hops or luggage carts, the housekeepers are loud and use noisy walkie talkies that you can hear all over the hotel, and they simply need to hire more staff to attend to the guests.,
8.0 Excellent
Pros: The location
Cons: A little old, but nicely updated
10.0 Excellent
Pros: Everything! Excellent place to stay. Great location
Cons: Small dislike is the water temp while taking shower, a testament to how the honors are keeping the old hotel charm as is, as much as possible
5.0 Okay
Pros: Location
Cons: Very worn down; furniture, linens and bathroom.
9.2 Excellent
Pros: Location
Cons: Price
Privately owned and operated, the Hotel San Carlos in downtown Phoenix offers you personalized service and warm hospitality in a charming, European style atmosphere. The Hotel San Carlos is proudly the only historic boutique hotel in the Phoenix area. Built in 1928 and constructed by nationally known architects in an Italian Renaissance Design. Great for the business or leisure traveler, we are within walking distance to the Phoenix Convention Center, the Arizona Center, Dodge Theatre, Orpheum Theatre, Chase Field, US Airways Arena, and so many other downtown attractions. A major Phoenix attraction for several decades, celebrities such as Clark Gable, Marilyn Monroe, Mae West, Spencer Tracy, Carol Lombard, and others spent time here over the years.
With a stay at E-Z 8 Motel Phoenix Airporter in Phoenix (Downtown Phoenix), you'll be within a 5-minute drive of Phoenix Convention Center and Chase Field. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Overall 6.9 Good
Based on 1,190 reviews
All reviews
- All reviews
- Solo
- Business
- Couples
Mediocre
2.0
Pros: Pillows
Mediocre
2.5
Pros: Nothing
Poor
1.0
Pros: They gave my room away. When I called to explain my Sitution. The girl was very rude. Intruppted me. Saying wait wait wait I'am booked In the Rudest wat without me even explaining my reason for calling. Then was told t room was given away.
Okay
5.0
Pros: Only a mile and a half from the Phoenix airport rental car building. Mcdonalds in the parking lot for breakfast. Cable had the Hallmark channel.
Poor
1.0
Pros: Close to relative
Okay
5.0
Pros: Clean and fully equipped pool area
Excellent
10.0
Pros: I liked having a safe place to rest.
Okay
5.0
Pros: Nothing
Mediocre
3.0
Pros: Nothing. It was so bad. Our room smelled like smoke and had cigarette burns everywhere.
Excellent
10.0
Pros: The rate
Poor
1.0
Pros: nothing
Poor
1.0
Details
Reviews
Overall 6.9 Good
Based on 1,190 reviews
Bar
8.9
Food
8.8
Location
8.8
Value
7.4
Service
6.6
Breakfast
6.4
Room
5.3
WiFi
3.3
Location
8.9
Value
7.0
Service
6.4
Comfort
5.7
Room
4.5
Service
7.0
Room
5.1
Room
5.2
2.0 Mediocre
Pros: Pillows
Cons: Check out staff folling day
2.5 Mediocre
Pros: Nothing
Cons: Too loud traffic buy door all night long
1.0 Poor
Pros: They gave my room away. When I called to explain my Sitution. The girl was very rude. Intruppted me. Saying wait wait wait I'am booked In the Rudest wat without me even explaining my reason for calling. Then was told t room was given away.
Cons:
5.0 Okay
Pros: Only a mile and a half from the Phoenix airport rental car building. Mcdonalds in the parking lot for breakfast. Cable had the Hallmark channel.
Cons: No safety latch on the door. Window shades did not cover completely so they let in a lot of light and billowed over a/c. Noisy due to poor sound insulation...it is an older building. No elevator to the 2nd floor, smelled like smoke in a non smoking rm.
1.0 Poor
Pros: Close to relative
Cons: Roaches
5.0 Okay
Pros: Clean and fully equipped pool area
Cons: Customer service was terrible and hotel overcharged me
10.0 Excellent
Pros: I liked having a safe place to rest.
Cons: More vegan options.
5.0 Okay
Pros: Nothing
Cons: Front desk check in girl had bad attitude. Once u check in youre warned no visitor can be in the room without the hotel making a copy of the visitors id. If the rule is broken u get kicked out no refunds. Yes a visitor not occupying extra person.
3.0 Mediocre
Pros: Nothing. It was so bad. Our room smelled like smoke and had cigarette burns everywhere.
Cons: Everything. Sketchy location
10.0 Excellent
Pros: The rate
Cons: Outdated television..no HDMI, no connections in the back of the t.v. Flatscreen t.v's are so cheap these days. The price for a 1 nights stay would cover the cost of a new flatscreen. 1 night from each room would pay for the rooms new t.v.
1.0 Poor
Pros: nothing
Cons: staff was rude, forgetful, took forever to check in. Room had unpleasant dusty smell would not recommend this hotel to anyone
1.0 Poor
Pros:
Cons: Everything
With a stay at E-Z 8 Motel Phoenix Airporter in Phoenix (Downtown Phoenix), you'll be within a 5-minute drive of Phoenix Convention Center and Chase Field. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Stay at Travelodge Phoenix Downtown hotel located near Phoenix Sky Harbor International Airport and within driving distance of Phoenix-Mesa Gateway Airport. Amenities include complimentary continental breakfast, complimentary parking, guest laundry and business center. Rooms offer complimentary wireless internet access, TV, mini fridge, microwave, sitting area and radio. Attractions are Arizona Veterans Memorial Coliseum, Phoenix Art Museum, Phoenix Convention Center, Phoenix Science Center, Comerica Theater, Chase Field, Heard Museum, Civic Space Park, The Van Buren, Arizona Center and Talking Stick Resort Arena. Restaurants are within walking distance. Pets are welcome for a fee.
Overall 6.1 Good
Based on 839 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Poor
1.0
Pros: Nothing. Absolutely nothing. We had to leave.
Mediocre
3.0
Pros: location
Good
6.0
Pros: Close to venue we were go in to.
Excellent
10.0
Pros: It's easy to find and very close to the arena.
Good
7.1
Pros: The room itself was very clean. Just enough space to be comfortable. And location was very quiet.
Excellent
8.8
Pros: The room was very clean I was very impressed
Okay
5.0
Pros: The location is great! It's just under a mile walking distance from Talking Stick Arena, which makes it ideal for seeing concerts and sporting events. There is also a lot of food places within walking distance as well. Also the staff was super friendly!
Excellent
10.0
Pros: It's ok
Poor
1.0
Pros: The bed was broken, staff was rude
Good
6.0
Pros: Close to venue
Mediocre
3.0
Excellent
8.0
Pros: Good HVAC, outlets, TV, pillows, space, writing desk, outdoor lounge, varied lighting sources, switchable bathroom fan., walkable distance under 1 mile to Central transit station as well as bus which continues all the way to the zoo.
Details
Reviews
Overall 6.1 Good
Based on 839 reviews
Location
8.5
Service
6.3
WiFi
5.3
Breakfast
4.4
Room
4.4
Cleanliness
2.6
Location
8.6
Service
5.8
Breakfast
4.0
Room
3.2
Cleanliness
2.4
Amenities
2.3
Location
8.8
Value
7.5
Service
6.0
Breakfast
5.0
Room
4.2
Cleanliness
2.4
Value
6.7
Service
6.3
Room
3.3
Cleanliness
2.1
Location
8.7
Service
6.3
Comfort
5.5
Room
4.3
1.0 Poor
Pros: Nothing. Absolutely nothing. We had to leave.
Cons: The room was FILTHY. didnt look like the pictures online. Was so dirty that we went to the front office and told them we werent stayihrg there. Clumps of nasty black hair in the bathroom. Stains all over the carpet. Had to PAY FOR ICE
3.0 Mediocre
Pros: location
Cons:
6.0 Good
Pros: Close to venue we were go in to.
Cons:
10.0 Excellent
Pros: It's easy to find and very close to the arena.
Cons: None.
7.1 Good
Pros: The room itself was very clean. Just enough space to be comfortable. And location was very quiet.
Cons: That you had to return the room key or you are charged $20.
8.8 Excellent
Pros: The room was very clean I was very impressed
Cons: Just the location other than that it was very nice
5.0 Okay
Pros: The location is great! It's just under a mile walking distance from Talking Stick Arena, which makes it ideal for seeing concerts and sporting events. There is also a lot of food places within walking distance as well. Also the staff was super friendly!
Cons: The room we had was an accessible room for people who are disabled, which is fine! However, the sliding barn door for the bathroom isn't big enough to cover the doorway. I don't know if the door is like this because it is an accessible room or if all the doors to the bathroom are like this. So there are gaps on both sides of the door to the bathroom that are about 1.5 inches wide. It makes it really awkward to do your business in the bathroom when you know your family can accidentally catch a glimpse if they move a certain way in the room. Definitely not great on privacy. Call me crazy, but all I want is a door that uses up the whole doorway and people can't see in.
10.0 Excellent
Pros: It's ok
Cons: All..was good
1.0 Poor
Pros: The bed was broken, staff was rude
Cons: Everything
6.0 Good
Pros: Close to venue
Cons: No hot water to shower before I checked out
3.0 Mediocre
Pros:
Cons: Wifi didn’t work and despite raising it, staff were unhelpful and unfriendly. Was reliant on it for flights and rental car but had to find a starbucks. The paper coffee cup in the room had already been used and not replaced and there was a brown stain on bed. In the morning (before check out time) the guy cleaning kept asking if I was leaving now as I was going between car and room-clear he wanted to get on and clean my room so felt like I was being asked to leave.
8.0 Excellent
Pros: Good HVAC, outlets, TV, pillows, space, writing desk, outdoor lounge, varied lighting sources, switchable bathroom fan., walkable distance under 1 mile to Central transit station as well as bus which continues all the way to the zoo.
Cons: Breakfast was very basic, but McDonald's was across the street to fill in any missing items.
Stay at Travelodge Phoenix Downtown hotel located near Phoenix Sky Harbor International Airport and within driving distance of Phoenix-Mesa Gateway Airport. Amenities include complimentary continental breakfast, complimentary parking, guest laundry and business center. Rooms offer complimentary wireless internet access, TV, mini fridge, microwave, sitting area and radio. Attractions are Arizona Veterans Memorial Coliseum, Phoenix Art Museum, Phoenix Convention Center, Phoenix Science Center, Comerica Theater, Chase Field, Heard Museum, Civic Space Park, The Van Buren, Arizona Center and Talking Stick Resort Arena. Restaurants are within walking distance. Pets are welcome for a fee.
Super 8 Phoenix Downtown is a smoke free facility. Convention center nearby. Free Super Start continental breakfast. Free local calls and long distance access. Outdoor pool. Pet friendly. Easy access to Interstate 10. Downtown Phoenix within walking distance. Guest laundry available. Talking Stick Resort Arena and Chase Field Ball Park less than a mile away. High speed internet complimentary in all rooms Micro/fridge units available. Iron and ironing boards. Truck/Bus/RV Parking available.
Overall 5.9 Okay
Based on 1,189 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.7
Pros: Good free breakfast and front office staff.
Mediocre
2.5
Pros: This hotel is horrible. A lot of the room furniture was broken. Even our door didn’t have a lock.
Excellent
8.0
Pros: Location - Very close to downtown.
Excellent
10.0
Pros: the staff always helpful the location for chase field, suns arena, walkable!! no hassle to search for expensive parking!! the room excellent, breakfast great perk!!
Good
7.9
Pros: Good value for money.
Excellent
10.0
Pros: Clean, tidy, reasonable space. Friendly, helpful staff.
Poor
1.0
Pros: Not much.
Mediocre
3.0
Pros: The staff was pleasure at checkin
Okay
5.0
Pros: The front desk staff were very nice, the bed sheets were clean and neat, had a big mini frig and a microwave, and it was close to bus stops that went all over for a $4 pass per day, including trains. The hotel price was a bargain this close to downtown
Okay
5.0
Pros: Close to Chase Field
Poor
1.0
Pros: the girl at the desk was understanding but she should take her hospitality experience and find a place to work that values it’s employees and customers.
Mediocre
2.0
Pros: The location was excellent.
Details
Reviews
Overall 5.9 Okay
Based on 1,189 reviews
Location
8.9
Service
6.2
Breakfast
5.7
WiFi
4.0
Room
3.4
Pool
2.0
Cleanliness
1.7
Amenities
1.7
Location
9.0
Service
6.1
Breakfast
5.8
Room
3.1
Cleanliness
1.6
Amenities
1.4
Location
8.9
Service
6.5
Breakfast
6.2
Comfort
3.6
Room
2.4
Cleanliness
1.4
Location
8.6
Breakfast
6.1
Service
5.6
Comfort
3.5
Room
2.5
Cleanliness
1.6
Location
8.9
Service
6.2
Breakfast
5.5
Room
3.4
Cleanliness
2.1
6.7 Good
Pros: Good free breakfast and front office staff.
Cons: We were there four nights and room service was poor. We had to ask for everything .
2.5 Mediocre
Pros: This hotel is horrible. A lot of the room furniture was broken. Even our door didn’t have a lock.
Cons: Everything was broken. There were roaches no lock on the front door. Toilet was clogged. Bathroom door was broken.
8.0 Excellent
Pros: Location - Very close to downtown.
Cons: Bathroom door frame was damaged (a kick?) and not repaired. Water flow on vanity was deficient.
10.0 Excellent
Pros: the staff always helpful the location for chase field, suns arena, walkable!! no hassle to search for expensive parking!! the room excellent, breakfast great perk!!
Cons:
7.9 Good
Pros: Good value for money.
Cons: No shelves in bathroom.
10.0 Excellent
Pros: Clean, tidy, reasonable space. Friendly, helpful staff.
Cons:
1.0 Poor
Pros: Not much.
Cons: After checking in, we went to our room. It was disgusting. The floor was very dirty, even the sheets were dirty and had hair and crumbles of who knows what. The blankets were stained and one had a hole in it. The bathroom faucet had a foul smell coming from it and the water tasted disgusting for brushing teeth. We stayed there all of 10 minutes and went back and checked out - we didn't even stay there the night. This was extremely disappointing since it was 2:30am because of a delayed flight into Phoenix. We are requesting a full refund.
3.0 Mediocre
Pros: The staff was pleasure at checkin
Cons: The Room was dirty had a lot of dirty spots on the floor. Bathroom area was dirty and beds had wholes in sheets. AC didn’t work properly .
5.0 Okay
Pros: The front desk staff were very nice, the bed sheets were clean and neat, had a big mini frig and a microwave, and it was close to bus stops that went all over for a $4 pass per day, including trains. The hotel price was a bargain this close to downtown
Cons: They never fixed problems I complained about every day, some as easy as my lamp is broken. The white floor grout was black, bathroom door stained and dirty, My hair dryer went up in smoke, they did replace it.
5.0 Okay
Pros: Close to Chase Field
Cons: Dirty. Needs an overhaul.
1.0 Poor
Pros: the girl at the desk was understanding but she should take her hospitality experience and find a place to work that values it’s employees and customers.
Cons: This place is filthy, dangerous, and completely disgusting. I switched rooms twice before I asked for my money back. Cigarettes all over the floor, absolutely filthy stained walls, broken lamps and lampshades, sticky stains all over the bed, horrible smells, dangerous makeshift locks nailed into the door frame, French fries all over the furniture, hair all over the bathroom. Totally unacceptable and disgusting and unsafe. Shame shame shame on the owner of this place and anyone who rated it otherwise. Disgusted that you would even allow this place to be listed on your site. Your ratings cannot be trusted. I’m very disappointed.
2.0 Mediocre
Pros: The location was excellent.
Cons: requested a 2nd room , could not get internet in first. Both chairs in room had stains,rips. Carpet had a LOT of stains. Rooms are non smoking but people smoking on covered walkway outside gave rooms a smokey smell.
Super 8 Phoenix Downtown is a smoke free facility. Convention center nearby. Free Super Start continental breakfast. Free local calls and long distance access. Outdoor pool. Pet friendly. Easy access to Interstate 10. Downtown Phoenix within walking distance. Guest laundry available. Talking Stick Resort Arena and Chase Field Ball Park less than a mile away. High speed internet complimentary in all rooms Micro/fridge units available. Iron and ironing boards. Truck/Bus/RV Parking available.
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