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Great stay at the Hotel Nikko, definitely pay $25 for access to the pool and spa.
I was very happy with the hotel, location in the city, the service & the staff. I couldn't stay longer.
Excellent location Good pillows, bed & linens I had a queen room, very small No remote control for the TV Long, long checkin/check out process. Gym in not complimentary
The bathroom was nice with shower and tub. The indoor pool and Hot Tub were great for relaxing after visiting the sites. There was $25 per room charge for use of the pool/hot tub but this was small price to pay for this feature. Aggressive panhandlers all over the city.
The room was quite nice. The staff was very curteous and helpful. The location is convienent. The price was reasonable. The pool was only available as part of the health club which annoyed me.
Location Fees for Internet and gym. Additional fees for more than two adults.
Beautiful interior design Expensive vehicle stay rate. Small room
They charge you extra for the health club, which is not that great - I found that to be offensive!
I found the staff very friendly and accommodating. I would easily recommend the hotel to others.
Concierge was very helpful in arranging airport transport, provided multiple comformations. Staff was very friendly and polite.
Great reception staff, personable, professional and friendly. Perfect location accessible to shops and restaurants!
location fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.
Great location, internet free with printer Rooms old fashion, a bit small, with old carpet
smallest room ever experienced for a first class hotel and not worth the cost.
Nice rooms - reminded my wife and I of our stay in Italy. Great location and staff.
Walking distance to many sights. Too much furniture in small room. Strange smell in room and hall.
Poor internet connetion
Staff pleasant. Able to check in early. Hotel located in union square.Please write at least 15 words
The staff were very helpful and the location was perfect for getting around. Ask for a quiet room at the back as street noises can be annoying at the front, on Powell. I would definitely stay here again. Panhandlers are a problem around Uniion Square, but they were not aggressive, just sad.
relaxed and family like environment. Very well designed and pretty lobby. Too narrow corridor and small room.
Location Based on 1 experience, we did not enjoy our dinning experience. Food was not well prepared. However, our server was cheerful and above average in service.
Convenient location on Powell. Pretty much at the centre of everything. Staff were very responsive. "on-site" parking as advertised was maybe 2 blocks away !! and the 2 rooms I booked were to have city views - one definitely did not and the second one had very limited views
comfortable, friendly environment with staff and other guests Missed Maverick the dog...but it wasn't the hotel's fault, he was sick!
Very good service and location.
Nice rooms - well designed, comfortable beds, good bath products, friendly staff. I liked that they were dog friendly, LGBT friendly, and had a daily run scheduled for guests. No in-room coffee and small gym where the TVs didn't all work.
Excellent, awarded restaurant. Great location. Did not like the location of the toilet door in the room - right next to the bed so you face it when you sleep.
We enjoyed the proximity to the cable car line, the trolley line and Union Square.
Very good hotel nice staying I will go agian and I will recommend for my friends No thing worth
Though expensive, everything was top notch.
Extremely helpful staff.
The location was very good in the heart of the Union Square and everything was walkable from it. It was a little overpriced for what it offered.
Excellent location; free coffee and tea services in the morning; comfortable bed and towels.
I loved the view and staff was extremely friendly and the location great. Bed was very comfortable and and room was nice and clean. Mabye a lil upgrade on the appliances other than that it was great. I think for the resort fee it should have came with a little more amenities.
Comfortable and clean. Good location No room service
Great location. Nice staff. Bathroom too small. Drain didn't work well in tub. Sink drain wouldn't close. Toilet too close to door.
You had to pay for WiFi and the restaurant had a very limited menu.
The room they put us in was very small. There was no refrigerator, no microwave, nothing that would make the stay comfortable or say luxury. Plus the parking cost and facilities fees are ridiculously high.
View was great, staff was very friendly, and room was very clean. $58 for over night parking is outrageous, because of that I will not stay here again. Also, $20 for wifi? For the price you're paying that should definitely be included. We had to ask twice for a crib to be sent up to the room, that was a little disappointing when I had two small children to get to bed upon arrival. Also would have been nice to have a mini fridge included in the room. When traveling with kids it's very convenient to have a fridge to store their milk, snacks, etc
Great location Restaurant can be improved, i. e. choice & prices slightly too high
Location was nice for exploring the city. Room was clean/comfortable. NO INTERNET at this hotel... In the modern age, it's ridiculous that wifi/high speed internet is not included in the cost of the hotel when you purchase ahead of time. On top of that, I asked about wifi when I was checking in, and the lady told me we could get internet with an OPTIONAL ~$35 PER night fee, that included internet and other services like bike rentals. We didn't want to spend this, so it made sense that I couldn't connect to any wifi from my hotel room. When I checked out, they said they had charged us for the fee, and that it was required, despite the fact that we'd never connected to the internet. Outrageous that this wasn't just in the price of the hotel from the getgo... Don't bother with this place until they get with the modern age.
Poor accommodations. Rude staff.
Location. Proximity to public transportation. Doors, fixtures show age, wear and tear. Facilities fee (which I assume were adjusted for SPG Platinum members)
We had a view even from the 9th floor. Very clean and cozy. Staff was really kind. No mini fridge :(
View was amazing, bed was comfortable, showers were updated,halls were quiet (well insulated walls). Easy access to hotel and downtown destination. Great overall. It did not provide a mini fridge. We had to ask for one.
Everything else was great Price for parking
Friendly accommodating staff. Great location, beautiful facility. The observatory level was cool, but packed, so much so we didn't stay to enjoy the view. I would recommend to a friend. Disappointed that I reserved a room with a larger bed and due to room availability we were moved to a double, which my wife and I were unable to share. We're by no means large people. It would have been nice to be able to park or rental without being charged extra, but that seems to be a norm in the city.
Really nice lobby, rooms where clean The wifi wasn't free, they charged you to use a computer for $.40 per minute. I really needed a workstation. No hot tube or pool for $400 per night. Will not go back.
Great location great front desk people beautiful view Drink left in room from previous occupant
We enjoyed the Marriott Marquis hotel very much , but the valet only parking is a bit spends. Thank goodness there is another parking garage one block over. Y
They were accommodating and nice
Location is excellent. Big hotel where you get lost. Looks and feel old, needs a major renovation.
Very clean my friendly atmosphere. Nothing
The room was clean, the bed was amazing, location was walking distance to all things downtown, I felt safe with my young son, easy express checkout. No room service, for the money we spent I would've liked to see a free breakfast, the cost of parking is insane (it is SF though), no pool.
They tried to steal my luggage when I first came in, took them over 4 hours to bring my stuff up. I said enough of this bs and went to go down myself and get all my stuff to find it hiding in a room away from everyone else while the guy at the front was telling me "it'll be there shortly were a little backed up". Then to top it all off I find $35 of charges from the hotel of stuff I never used. I've never been so disrespected by a hotel in my life. Shady workers I highly recommend you don't stay here.
Great staff, beautiful hotel, good location
Hotel was clean We booked a room for two night with a king size bed upon arrival we were not told they didn't have a room for us instead sent us to a room with double beds wouldn't accommodate us claiming they had "no more rooms available "... next day had issues relocating our luggage to next room. Parking was absurd $70 dollars a night ?? Overrated
The hotel is stunning and the staff is so nice. I loved the history and the elegance of the place. I liked everything.
Fantastic SF landmark...we never left the Hotel.
Decor, comfort and staff interactions. I did not sleep all night due to an event at the hotel where people were slamming doors and talking in the halls all night.
Location was great and staff. Bathrooms are way to small, shower did not drain properly.
Really cool amenities,close to everything you need.Room service was nice and really cool views. I didn't like that after driving two hours up to SF,having reserved my room almost a week in advance they informed me my room was not ready,then couldn't give me an answer as to why or how long it would take to clean.Luckily friends who were getting married in the city had their room so we stayed there and waited almost an hour and a half until they called me to tell me it was finally ready then didn't offer much to try and make the situation better
The room was beautiful and the staff was exceptionally friendly. The location was convenient. We liked everything.
Nice to stay in a piece of history. Very convenient location for MUNI/BART. Rooms appointments very nice, beds great. Main lobby atrium is stunning. Well-trained, personable staff. Coffee/wifi in room would be nice, but that's unfortunately the nature of the beast (Hol Inn Express does that, not most upscale). I went with two hyperactive twin boys, and though not an ideal hotel for kids in most ways, the staff was very patient and accommodating with them. I'd say I wish it were a better value, but really next to what else what available in the area it was a better bang for the buck than most.
Location Bathrobes, slippers, and WATER included wow! Portable led lighted mirror. So convenient. Staff was really attentive to our needs and accommodating Very clean Booked a double bed superior room through AMOMA.com and they offered a king superior at the front desk. Definitely appreciated that. Spacious 2 ice vending machines on every floor Nothing.
very good location and excellent pld decor Allows animals so we have dogs barking a couple of nights. Regular noice from the plumbing also disturbed us
The kids especially loved the indoor pool and the staff in the pool area were extremely gracious and helpful.
I liked the overall appearance - the old world charm with today's amenities - great pool! the servic nothing
location near attraction false fire alarm at 12:30am
location, clean room lobby looked a little old.
I liked the locations and the staff was great. Trolley cars stop right in front Macy's around the cornedr Union square around the other corner. Foley's right down the street we were a little chillled, needed more blankets
proximity to downtown and shops and transport no bath, restrictive menu at breakfast
I liked where it´s situatet, Nice to have the base there. There were two things that I did not like. One thing was that the bathroom was out of light and the internet access was not always in top. Otherways I liked the stay.
Very close to Union Square. Excellent helpful friendly staff. The room was very good considering the price/location but beware not all are as good. Some are smaller and face a blank brick wall.
The cleanliness was outstanding and the staff was wonderful. The room was tinier than my house bathroom alone! And the beds were awful. For the price, the location was awesome, but I didn't sleep at all for 3 nights.
The location was good just off Union Square and the staff were really pleasant & helpful. As other guests say very noisy from the trams & also some construction work going on nearby which started very early morning. We had to have windows open as the room was small & stuffy. The rooms are quite shabby & need upgrading. Our room was very small & only had one small cupboard to hang things & no drawers apart from one very small shallow one. As we stayed for 5 nights this was really inconvenient as we lived out of our suitcases which we kept tripping over. The lift was very slow which was inconvenient as we were on the 5th floor
nice clean, nice breakfast included
The place, near Union Square, is great, and the staff is very polite and available. The breakfast is poor.
Stratford hotel provides clean and comfortable rooms, and is located in download San Francisco. It is the best choice if you want to have a sightseeing or tour in San Francisco. Transportation and food are extremely convenient.
Great value! Great location for Moscone Convention Center. Cozy room (small), but very clean and quaint. Good for one person who's not planning to spend time in the room other than to sleep. T.V. was great with fast channel surfing, solid cable connection. Although old building, everything was very clean. Clean bathroom, great water pressure. I don't think there was room service - no menu or hotel binder in the room. Not a lot of space to put toiletries in the bathroom, but that wasn't a big deal. Wifi didn't work in the room - totally weak connection.
The AC seems not working, the vents blow hot air only. Opened all the windows to get some cool air but that was too loud as the room opens on to the busy road with lots of traffic. Wi-Fi is OK, but could not connect to VPN. It was a short stay checked in at midnight. I was travelling from East Coast, so that is 3 AM. Did not bother to complain to staff and checked out 8 AM local time.
Friendly staff. Comfortable beds. Clean. Helpful concierge. Central location near transport and theaters. Lovely Art Deco Architecture. Extensive vending machine. No Air Conditioning. No hotel movies. No room service.
The price you pay for a hotel in that location was great. It was clean and the staff was very friendly and helpful. The shampoo and lotion provided was good enough that I didn't need to use my own (it was Bath & Body Works brand). And the towels were nice and fluffy - not thin and scratchy. It was pretty worn around the edges. Facilities were old and walls were badly in need of a paint job. The room was small and the bed creaked. The WIFI was slow and unreliable. The walls were pretty thin and you could hear other guests and street noises clearly.
Cleanliness, location, price and everything Charging Extra 50 USD , for Incidental charges no doubt same wlll be refunded but they should have that much faith in customer
Location excellent! The mattress with its loud rubber squeaking was completely INSANE!!!? It was something from a comedy show or hidden camera. I have never imagined something so aweful. Worse yet, when we told the front desk, we were told a Manager would call us. Nope. We called amd emailed. No return call. There is no excuse to have such HORRIBLE customer service as to not even return a phone call.
It was 3 blocks to the Moscone Center. The employees were very friendly and helpful. Historic/ small rooms. Price was outrageous for the room - $349 a night (but we were there during the Pride Parade and Library Conference). We had to sleep with the windows open, weak AC - air temp not the problem, but street noise. Water pressure in shower came and gone. Both of us seating at the end of the bed flipped the mattress.. Surprise!
Unique room small but lots of windows that opened to Mission st and large wallirrir behind bed wall! !mission and 5 th st parking garage just across street , short walk to Moscone Center with Starbucks on way Close parking and walking distance to Moscone Center
The parking is a bit expensive- I realize it's San Fran but $46/night seems excessive
The location was great. Yeah - theres homeless people outside BUT theres homeless people all over SF. My second room was good. I was originally put into a room on the second floor (avoid at all costs) and the windows were open when I got there (sign 1) - got them closed. Then my hot water didnt work and maintenance had to work on it for 30 min (sign 2). Finally when I slept it got so incredibly hot in my room that I was sweating. Not even the fan was keeping it cool. I should have changed rooms that night but it was 10 pm and I just worked a 12 hour day. The next morning I explained to the front desk all of the above and they immediately put me in a nicer room.
I got early to the pickwick hotel I liked that they were able to get me a room by 1 pm
The place had character good location staff was good Rooms weren't cleaned enough, broken outlet in bathroom and rooms were kind of tight
Rooms have an awesome view of the city, very modern decor, and comfortable beds. I've only ever stayed here on business, but this is an impressive hotel with impressive rooms if you don't want to spend a thousand bucks a night at the Fairmont.
I loved the staff! They were nice and very friendly! I also liked how we were able to communicate through texting and they replied very quickly. I asked for more conditioner for our stay, but we didn't get any extra. I also didn't like how there wasn't room for water or food in our fridge, but overall I loved this place! Definitely booking a room at the W in the future!
Liked the decor and comfort of the room Phones are not answered in time
The service was exceptional. I requested a non-smoking room and my room smelled like smoke.
Great location. The staff were very very friendly. The ambience was hip. The room, although had no view was very well decorated and filled to the brim with mini bar treats. The price, although not cheap, was probably one of the better in the areas for a clean non-scary establishment. I would stay here again! $63 for parking!!! Youch! That's probably standard in the city. Your $300 a night room just went up to almost $400.
Great centrally located property. Rooms were very zen, beds super comfy and lots of cool little details that made the stay pleasant. Staff was hit or miss. I get that they want to create a chic vibe but a smile wouldn't kill anyone. Did get the requested high floor room with some semblance of a view.... granted our flight arrived at 5pm on a holiday weekend makes sense why they couldn't accommodate that request.
Conference and shopping Small lobby.
Being charged $60 to valet a car in unacceptable
The view Carpet was very dirty, stained, there was not enough space in the room and pictures online were deceiving. The air conditioning was not working including the fan, the room felt warm even when the air conditioning showed a lower temperature. Very Noisy. Staff was not helpful when asked to move to a bigger room.
upscale, friendly helpful staff. The building showed some signs of its age with the ceiling, back hallways of the spa etc however the rooms were beautiful, they honoured my Starwood membership and upgraded my room and the lounge was fantastic. The spa. The staff was friendly but the atmosphere is anything but relaxing. Clinical is the best description.
Hip boutique hotel, nice and friendly staff. Great location! Of course it is relatively expensive, e.g. parking USD 52/day.
Great location, near water front, business district and tourism venues. Location was accessible via public transportation: Bart, CalTrain King At station approx mile or less away. In house Starbucks Coffee and restaurant. Utilized fitness facility, clean and mix of Dumbbells and aerobic equipment. Encountered negative experience with guests on our floor using Marijuana, hallway and elevator on or floor. It reaked of the odor during the Second day or our stay. A bit of loud partying on our floor as well. We notified the desk a few times (they offered to give us another room), but apparently they weren't able to locate the source. Disappointed that errant "Spring Breaker kids" ruined an otherwise pleasant experience. FYI we were traveling for leisure, and had our 8 he old son with us. Not the environment you'd want a child exposed to.
We were a group of five girls and this hotel stay was great! Room is spacious, beds comfy. No complains. Pool is small
It was a perfect location to see the Embarcadero and the ballgame...a good center for traveling around town. It was even a short walk to China Town, No breakfast menu...just buffet in the AM...too much food, too high of a price.
Good Location. Overall everything was alright. Nothing too wonderful, but nothing too critical. The lobby was fancy, but rooms werent wonderful. Not the friendliest staff. I found it strange that when I called for a bandaid, the front desk tried to sell one to me. I have been to other hotels, including Courtyard's, where they will just deliver something small like a bandaid to you if you need it. I even recall needing feminine products and they were sent to me. Considering the price of the hotel, and the parking ($59/night!), you would think a simple request like that would have been fulfilled.
Easy walk from the Bart after coming in from SFO. No uphil climb with cases like we had when we stayed in union square. The larger room allowed us to have all 3 kids in the room so no second room. The walk to union square took less than 5 minutes and easy walk to transport to get all over the city. Would definitely stay here again. Breakfast was really expensive. Kids would never have eaten $21 worth of food. There is a Starbucks in the lobby though and lots of breakfast places enroute to union square. The crepe food truck on the corner was delicious. Only other complaint would be that the shower pressure was low when other rooms were using. Why no pressure regulators Marriott?
The staff, location and facilities. Nothing
Very friendly and attentive staff at all levels. They went above and beyond for some of our requests. Food at the onsite restaurant was delicious though a bit pricey. Location was a bit dirty with a lot of construction and older run down buildings around. Lots of noise from the major road behind hotel came through the closed windows as if they were open. Parking was over the top! $60/day!!
The staff was very accommodating for my elderly parent's needs.
The breakfast and the lobby were good The room and bathroom were not upto the mark for the price.
Staff was very friendly and accommodating, very quiet rooms and I felt very comfortable using the facilities. The beds were very comfortable and we had ample space. Great stay overall.
I hosted a bachelorette party at the Intercontinental and it was great!! The staff was very accommodating and helped us with making sure all the girls were taken care of. The rooms were beautiful and spacious, and the hotel was extremely spacious. There was a "bouncer" type employee at night who gave me and the girls staying at the hotel a hard time. He required every girl to have a key in their hand to get in, even though we just had one person per room have a key because we didn't think it was necessary. He was extremely rude and borderline harassing.
Luxury accommodations. Very friendly and helpful staff. Valet parking fee is crazy high!
Great hotel and staff. They treated us perfectly. I would absolutely stay here again. No complaints as all. The location for us was a bit too close to some seedy areas of town. No problem, but you need to be careful which way you walk.
Comfortable bed, clean facilities Check out was at 12:00pm as normal but was woken up by maid knocking on door at 9:15am. Charged my credit card $100.00 more than what was on invoice when I checked out. To be refunded within 5days or so supposedly....... It would have been nice to know beforehand.
The room stunk! For $600 get some air freshener.
Appreciated the staff the location and the lounge/restaurant. The room was great with a nice view each morning ....
Given a corner room even though I booked via Kayak Provided with slippers Room was spacious and TV was large - guess is 55" Gym was well equipped but didn't have time to use it Easter bunny was on duty and there was a tableful of candy for the young and not so young - I didn't have any but still appreciated the effort Bathroom short on racks to hang towels Shower head water flow too wimpy Bathroom scale low on battery
I liked how the staff was really attentive. Rooms clean, everyine real proffesional. I didnt like the fact that when u drive in to check in they dont tell u that the charge for parking is 65$ . Also that the water thats in the room thats bottled i didnt know they would charge me 8:50$ for it. Ridiculous! I seen when i checkd out!
Awesome views of AT&T Park and the Bay. Front desk agent was great.
It was close to everything!!! Its in a really noisy part of town
average good. very kind hotel staff and wonderful location. and safe.
It was in a great location. Close to restaurants, Market St for shopping, cable car very close, Rooms are clean, offers (HBO, Free Wi-Fi and Restaurant in the Hotel) The rooms are to small, to hot in the room (muggy), drinking glasses were not wrapped in plastic, parking is to expensive.
easy Too much furniture in the double room!
Return stay at Hotel Abri was great. I was upgraded to complimentary suite. Staff is always very helpful and friendly.
Excellent customer service Building is too old
Clean room good shower City noise very disruptive to sleep. I actually got up the next A.M. to find out where street work was being done.
The location and value of the hotel is easily the best in San Francisco. We have stayed at this hotel many times and are always very satisfied with the service Nothing
The staff was very friendly, there was an elegant ambiance about the whole place. Didn't get a chance to dine at the in-house restaurant, but it was very busy the whole stay so it must have been good (though expensive). This hotel is located in the heart of San Francisco, so getting to other restaurants and shops was easy as pie. The cleanliness of the room could be improved, there were several hairs on our bed and a big stain on the sheets. The room size was very small, and had very little natural lighting because our window faced another building. The bathroom was teeny, though immaculately clean. Also, the parking offered by the hotel is $50, so it is cheaper to park in the parking garage if you are just staying one night like we did ($23).
The location was great, just a couple blocks from the Powell cable car turnaround, bart station, and all the Union Square shops. We had a room on the top floor and it was a good size for a city hotel. Great location also meant that there was a lot of street noise at all hours (eg, nightclub across the street). But we just kept the fan on as white noise and it was fine.
The room set up was very comfortable and allowed for eating, watching a movie and playing a game with my kids. And the bed/bedding was very nice. The smell in the room was not great; we brought in a few gardenias from the flower stand and it did the trick.
Location, mainly. Good sized room. I needed to do a bit of work so the desk was handy.
Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue. At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous
Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!! In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.
Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.
Location, nothing else This is a very small facility, the rooms feel like 6x6 and I think they actually are. The bathrooms are super small and old. There is a hanger not a closet and even after I complained about my first room the second was not much better.
Because this was a trip to San Francisco with our son, staying at he Hotel Union Square made everything easy for us. They have the most accommodating staff . Location is perfect. Rooms are clean and bathroom amenities standard is 5 star . Will definitely recommend the property to my friends
The room was modern and trendy with black, white, and exposed brick. Fixtures were nice and the view of Powell Street kept most of our attention. We were upgraded to a larger Queen room, and it was terribly small. I can't count the number of times I smacked a toe or knee on the desk just trying to go from one side to the other. No AC. I had work to do, and had to sit on the bed with my laptop because the desk was so small I couldn't really even use it with the coffee maker also on the desk.
Wine served in lobby from 5-6 nightly. So great after a long day of meetings! Bed was comfortable, large closet to hang my clothes. Updated bathroom. No counter space at all in bathroom for makeup application.
Thought overall well designed hotel the look was modern Additional fees not worth services including Paying for wifi - and the service was awful did not keep connection no worth the cost; air conditioning was extremely loud and rooms muggy; lighting in room too dim could not see anything, very weird lighting not convenient or sufficient for space
I loved the closeness to downtown and the amenities Yes, the sensor on the bathroom light kept turning off when I was taking a shower... very surprising and very annoying.
Style, decor, architecture, all aesthetic elements. Union square is annoying if you're not a tourist. Of course I knew this going in so it's not the hotel's fault.
street facing rooms have too much noise from street car
Modern hotel. Very helpful staff. Gave directions to everywhere we wanted to go and provided awesome places to eat
The room was very quiet. The room was small and I did not have a desk.
The staff is friendly and professional. Rooms are tiny but comfy and recently renovated, with a modern reversible AC, a flat-screen TV, an iPod deck, free wifi. There is complimentary coffee in the morning and wine at 5pm every day. The location is along the mythical cable car line, close to the Moscone center and major shopping malls. If you request a room with twin beds from booking.com, you may end up with one double bed instead. The reception told me that they are not able to receive (or process?) this information from the website.
The location cannot be beat. It is about a block north of a BART station and bus stops, the trolley is right outside the door, and multiple ZipCar locations are right around the corner. It is centrally located, allowing you to take a break in the middle of the day. The standard rooms are VERY small. We paid the upgrade fee to get the executive king room. Double the space for $30. Worth it.
Modern rooms, good food, friendly staff Valet was eh, pricier but worth the money
There should be free English tea made available in addition to coffee in the morning and it will be good if this free tea & coffee can start at 6am instead of 6:30am and goes on till 11am instead of 10:30am. This extra small gesture will make a difference to many of your staying guests like myself. Lastly be punctual I walked down to M floor dead on time 6:30am on 5th Aug and it wasn't even ready until I asked twice the reception desk why no coffee yet then something was done Stephen NGAI
Clean, convenient and helpful staff Dining option is limited in hotel