Book Airport Van car hires in Las Vegas

Pros: Honestly, nothing.

Cons: Hidden charges and very poor customer service

Pros: Nothing

Cons: Avis contacted me while I was 5 mins away to pick up the car to inform that they don’t have any vans available.

Pros: The staff was helpful

Cons: My issues weren't with the rental place. My issue was with Kayak. I reserved a vehicle. I wanted a minivan. Everything I saw on the Kayak site looked and sounded like a minivan. I ended up renting a 12 passenger van. That's crazy! I had to get another car last minute. It took a lot of time and was more expensive than planned.

Cons: Long wait at pickup. No washer fluid. Otherwise good.

Pros: Can was nice

Cons: Charged me more than what was emailed to me

Never again at this agency

Pros: Not much to like

Cons: Third world operation. Vehicle cleaning facilities were on a dirt floor, covered by a tarp. My vehicle was marginally clean (sticky steering wheel), a significant amount of dents and scratches that had to be noted before leaving the faculty. The rental process was like pulling teeth, since they do not accept “third party” insurers for the collision/damage insurance! Nickel and dime operation for a short 36 hour rental. Still working with my credit card company to put a dispute on two additional charges, described as ‘deposits’. Only verbally told, that these deposits would be returned; no written documentation about how, when or why they would not be returned to the renter. I recommend that this firm AVR not be carried under the Kayak banner.

Be Careful!!!

Pros: I didn’t like anything because I didn’t get a car.

Cons: My flight was delayed and I showed up to get my rental. Well, it had been over two hours and they had canceled my reservation and gave away my car. They couldn’t even find any trace of my reservation until I showed them my confirmation. They didn’t have any cars left so I had to scramble and get another reservation from a different company.

Cons: Flight came in a little early...said had no cars unless wanted to pay more for upgrade.....so waited 2 hrs...they said car finally came in however it had been in the lot the whole time... service desk clerk was on a power trip....disappointing

Urine

Pros: Price

Cons: $200 2 week refund on deposit Pushy on insurance Van smelled like urine

Poor customer service

Pros: I hate their service.

Cons: Nothing I like from them

Vehicle interior was discusting

Cons: No parking lot lighting after dark. Insurance was a ripoff . Interior had stains all over the seats an floor that could have easily been cleaned.