Find reviews that mention:
10.0
Pros:Staff was great, rental car was nice and clean.Cons:The Advantage Rental space is actually separate from the rental facility and takes some extra effort to get toReviewed 23 May 2021
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8.0
Pros:It was quick and easy. Staff person was friendly and not pushy.Cons:Address on Google Maps was wrong so they need to change that. We went to the wrong place first.Reviewed 17 May 2021
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10.0
Pros:Staff was very friendly and helpful.Cons:Car smelled of smoke from previous renters.Reviewed 11 May 2021
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6.0
Cons:My car smelled like Cigarette smoke so bad that we had to bring it back the next day and get a different carReviewed 17 Apr 2021
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8.0
Pros:The staff was accommodating in a very difficult situation- no cars! The manager kept her cool(I tried) and we came to a resolution. Cars are brand new.Cons:Lack of cars when we arrived after a long dayReviewed 25 Mar 2021
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7.2
Pros:Yes and yes.Cons:We had all of our luggage in the vehicle, had done the inspection etc. we went to get in and it smelled of cigarette smoke. I cannot tolerate that smell. They were very good about giving us a different vehicle, but my husband is 72 years old and I gave a broken wrist, so unpacking and repacking was a big deal.Reviewed 27 Mar 2020
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4.0
Pros:No they hide fees until after I already paid and returned the car. Those guys are thief, I should have call the police.Cons:Be honest and upfront about cost/fees.Reviewed 4 Feb 2020
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5.2
Pros:Agent efficient.Cons:Car was dirty inside. Crumbs on the driver’s seat. Heating now working properly. Older vehicle type and did not have Iphone plug. That was unexpected and created a problem for us.Reviewed 21 Jan 2020
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3.6
Cons:I paid Kayak for a RAV4 or similar vehicle but was informed by Advantage Rental that it was not available and I was not informed that I would have to pay a 50% upgrade charge to get another vehicle. My VISA billing did not reflect this until after I returned from my trip. Talk about BAIT AND SWITCH. Is Kayak in on this con? What is particularly grating is that I asked twice at both the airport counter and the garage counter what the total charge was!!!!! I was repeatedly lied to.Reviewed 21 Jan 2020
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4.0
Pros:Easy drop offCons:The car reeked of marijuana. At first it wasn't very noticeable due to being covered up by some sort of air freshener or cologne. However that wore off after about an hour. It was very nauseating.Reviewed 21 Jan 2020
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3.6
Pros:Check in person was very friendly. The guy who checks you in when you get your car, did not care. Vehicle was very dirty. He did not do the cleaning not his problem.Cons:The registration on the vehicle was missing. New plates, no stickers or paperwork. Got a ticket and almost had the vehicle towed. They seem not to care all the problems this caused. Missed my child's rehearsal dinner, dealing with police.Reviewed 17 Dec 2019
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2.0
Cons:I rejected the rental. They took a very long time to process customers. When I reached the counter, found out why. They try excessively to over sell to the point of annoying. Then they insisted I give them a $200 deposit. I rejected the rental and went to my old standby a Budget. No problems there!Reviewed 13 Dec 2019
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