Guest reviews
Overall rating
7.9
Good
Based on 164 reviews
Overall
7.9
Cleanliness
8.1
Comfort
8.2
Pickup/dropoff
7.6
Value for money
7.8
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Avis car rental prices in Las Vegas
| Luxury | £71/day |
Pros
"The customer service was excellent!."
"Car was clean, at least"
"Rental agency gave excellent service."
Cons
"Car not available on arrival."
"Credit Card payment > $530."
"Customer service is a bad joke."
Recent reviews
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9.6
Excellent experience, except squealing at one point
Pros: Pick up and drop off was extremely convenient and quick. The car was very comfortable and fuel efficient. The cost was very reasonable, especially compared to enterprise.
Cons: At one point, the front left tire was squealing very loudly as if the brakes are going out.
review from
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6.8
Mixed results
Pros: Pickup very friendly and helpful. Vehicle ran well and was what I expected
Cons: Drop-off person was very rude. Car had a strange smell.
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8.4
Pros: Was able to move reservation from one location to the other after realizing it wasn't booked at the right spot
Cons: Wasn't booked at the right spot (misleading, or should have been researched more), didn't have right car where i wanted it.
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10.0
Pros: The friendliness of staff from pick up to drop off, the convenience of being able to drop off the car to a location closer to me
Cons: None
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7.2
Difficult to find
Cons: Due to construction the Monte Carlo Casino/Hotel was Betty hard to find. The Avis counter is inside the lobby of that hotel. Would have been helpful to give a little more instruction as to how to find it.
review from
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5.2
Didn't get what I reserved.
Pros: Mustang was fun to drive and was almost brand new (only 1000 miles on it). Really enjoyed using android auto to mirror my phone's screen.
Cons: Didn't get the car I reserved. Had to pay an upgrade fee to get any car, and the car I was given was a gas guzzler. Intended to drive a rental car instead of flying to save money, ended up spending more than flight would have cost. I don't see the point of making a reservation through this service since it is not guaranteed in any way. Car visibility was poor, comfort was poor Car pickup desk was closed from Noon - 1:00. Was not informed of this, and of course I arrived around noon for the pickup.
review from
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2.0
Cons: requested/paid for a convertible. showed up. signed paperwork. got keys. went to car and it was not a convertible. went back and they said sorry we dont have a convertible
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10.0
Execelent ans no complains at all
Pros: A lot
review from
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2.0
Carrentals.com left me stranded at the airport (not Avis fault)
Pros: Was able to cancel with no charge. Avis agent was helpful.
Cons: Carrentals.com gave me a rate of $204. I arrived at airport, Avis had my confirmation number in their system but no associated price. They wanted to charge $447 --- more than double what I expected. I don't blame Avis; that was the price they had been offering when I went to Kayak. I called carrentals.com to fix issue. Their response? "We will have a supervisor contact you within 48 hours." Seriously? I was expected to accept the $447 and hope carrentals.com would fix this issue after the fact. They made no promise to even fix it. I found a decent price at Enterprise and cancelled my reservation with Avis. Enterprise is generally my favorite anyway, but I was fooled by the false offer from carrentals.com. Won't happen again!
review from
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9.2
Pros: Fast pick-up and drop-off
Cons: Not the friendliest person at the desk
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10.0
Upgrade me please!
Pros: Got a Challenger when I only booked a Coralla!
Cons: That I had to give it back lol
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4.4
At least we had a car
Pros: We had a car, that's the only positive
Cons: The Avis website offered insurance, which we bought, but Avis did not honor. The car was not clean. The drop ound was difficult to find and took 2 hours. Customer service is a bad joke.
review from
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9.6
Excellent experience, except squealing at one point
Pros: Pick up and drop off was extremely convenient and quick. The car was very comfortable and fuel efficient. The cost was very reasonable, especially compared to enterprise.
Cons: At one point, the front left tire was squealing very loudly as if the brakes are going out.
review from
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10.0
Pros: The friendliness of staff from pick up to drop off, the convenience of being able to drop off the car to a location closer to me
Cons: None
review from
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10.0
Execelent ans no complains at all
Pros: A lot
review from
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9.2
Pros: Fast pick-up and drop-off
Cons: Not the friendliest person at the desk
review from
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10.0
Upgrade me please!
Pros: Got a Challenger when I only booked a Coralla!
Cons: That I had to give it back lol
review from
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6.8
Mixed results
Pros: Pickup very friendly and helpful. Vehicle ran well and was what I expected
Cons: Drop-off person was very rude. Car had a strange smell.
review from
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8.4
Pros: Was able to move reservation from one location to the other after realizing it wasn't booked at the right spot
Cons: Wasn't booked at the right spot (misleading, or should have been researched more), didn't have right car where i wanted it.
review from
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7.2
Difficult to find
Cons: Due to construction the Monte Carlo Casino/Hotel was Betty hard to find. The Avis counter is inside the lobby of that hotel. Would have been helpful to give a little more instruction as to how to find it.
review from
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5.2
Didn't get what I reserved.
Pros: Mustang was fun to drive and was almost brand new (only 1000 miles on it). Really enjoyed using android auto to mirror my phone's screen.
Cons: Didn't get the car I reserved. Had to pay an upgrade fee to get any car, and the car I was given was a gas guzzler. Intended to drive a rental car instead of flying to save money, ended up spending more than flight would have cost. I don't see the point of making a reservation through this service since it is not guaranteed in any way. Car visibility was poor, comfort was poor Car pickup desk was closed from Noon - 1:00. Was not informed of this, and of course I arrived around noon for the pickup.
review from
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2.0
Cons: requested/paid for a convertible. showed up. signed paperwork. got keys. went to car and it was not a convertible. went back and they said sorry we dont have a convertible
review from
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2.0
Carrentals.com left me stranded at the airport (not Avis fault)
Pros: Was able to cancel with no charge. Avis agent was helpful.
Cons: Carrentals.com gave me a rate of $204. I arrived at airport, Avis had my confirmation number in their system but no associated price. They wanted to charge $447 --- more than double what I expected. I don't blame Avis; that was the price they had been offering when I went to Kayak. I called carrentals.com to fix issue. Their response? "We will have a supervisor contact you within 48 hours." Seriously? I was expected to accept the $447 and hope carrentals.com would fix this issue after the fact. They made no promise to even fix it. I found a decent price at Enterprise and cancelled my reservation with Avis. Enterprise is generally my favorite anyway, but I was fooled by the false offer from carrentals.com. Won't happen again!
review from
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4.4
At least we had a car
Pros: We had a car, that's the only positive
Cons: The Avis website offered insurance, which we bought, but Avis did not honor. The car was not clean. The drop ound was difficult to find and took 2 hours. Customer service is a bad joke.
review from
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Where can I find Avis hire cars in Las Vegas?
7135 Gilespie Street, Avis car hire
