Guest reviews
Overall rating
7.6
Good
Based on 2,354 reviews
Overall
7.4
Cleanliness
7.7
Comfort
7.7
Pickup/dropoff
7.2
Value for money
7.4
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Avis car rental prices in Miami
| Compact | £20/day |
| Standard | £20/day |
| Van | £32/day |
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent reviews
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car was clean
great car
car available
return the car
great service
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2.0
THE WORST AVIS EXPERIENCE EVER
Pros: There was nothing to like
Cons: The shuttle service for avis at the port of miami is deplorable. While the other rental companies have big buses avis has these vans with capacity for 6 people and come around avery 15 mins. Then once we arrived at the office there were no cars available. A big long line of people with very long faces. No one to give any expalanations of what is going on. In the end everyone eventually realized that there are no cars available so the next call was to uber and get out of there.
review from
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4.4
Waited 4 hours for a car
Pros: The Cuban restaurant around the corner we spent half our day waiting for a car
Cons: Making a reservation for 8am car pick up and not getting a car til noon. what’s the point in a reservation. Staff wasn’t friendly and not apologetic at all. We had 1 day in Miami and it was spent waiting on AVIS
review from
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6.4
Need to get fuel tanks full
Pros: Car was clean and functioned well
Cons: Wait time at rental location and being left on the street to wait in Miami. Last two rentals the car did not have a full gas tank, 3/4th and 3/8th. This meant I needed to first get gas to make it to my destination and then have to refill again once getting there. Also, ever try to just return a car with 3/8th of a tank of gas, not easy target to make.
review from
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4.0
Pros: People were nice
Cons: Signs not very clear in the return garage
review from
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2.0
Cons: Long wait and bad customer service. Would not use again
review from
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2.0
Worst experience ever
Pros: Nothing
Cons: I will never use this company again. We waited in line for an hour and 15 minutes at the airport for them to tell us that we had rented from a different location even though we had put in Miami airport when we made the rental reservation and they had no cars to give us. We ended up having to pay three times the price at a different rental car company for a smaller car because it was last minute. Ridiculous! After a day of travel, my kids were exhausted and starving and this is what we had to deal with.
review from
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2.0
Awful pickup experience
Cons: 1 hour wait to pick up fueled by agents who clearly didn’t care. Will not be using Avis again
review from
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2.0
Cons: Avis car rental in Kendall as well as in MIA is the biggest joke I have ever seen. Although you have a valid reservation, they DO NOT HAVE ANY CARS to rent. Never ever again!!! Ruined and complicated my friends' vacation
review from
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6.0
Use another company
Pros: The car was clean & the price was reasonable.
Cons: The pick up process was so unorganized. Despite having a reservation for a particular car, we were told they run out. Once we spent 40 minutes confirming, we walked out to find another couple about to drive away in the car we rented.
review from
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10.0
Great car, easy process
Pros: We had a great first experience with AVIS. The online rental process and the pick up were very easy. We didn't have any issues with the car we drove for a week. We ended up staying an extra day and had no trouble extending our rental via phone. The company was also extremely helpful when my husband left his wallet in the car. All in all, a very good experience.
review from
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9.2
Great deal
Pros: I liked that we had lots of room for us. The lady that helped us was friendly and helpful. Thank you!
Cons: Not cleaned! We found a milk carton, Pringle chips and a lot of crumbs in the back row of the van. Either wise amazing. Thank you
review from
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6.8
Pros: Pickup in Miami was fast and efficient with no upselling pressure. Car was clean.
Cons: No wiper fluid Car sounded like it was having trouble when braking after driving for more than a few miles
review from
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10.0
Great car, easy process
Pros: We had a great first experience with AVIS. The online rental process and the pick up were very easy. We didn't have any issues with the car we drove for a week. We ended up staying an extra day and had no trouble extending our rental via phone. The company was also extremely helpful when my husband left his wallet in the car. All in all, a very good experience.
review from
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9.2
Great deal
Pros: I liked that we had lots of room for us. The lady that helped us was friendly and helpful. Thank you!
Cons: Not cleaned! We found a milk carton, Pringle chips and a lot of crumbs in the back row of the van. Either wise amazing. Thank you
review from
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2.0
THE WORST AVIS EXPERIENCE EVER
Pros: There was nothing to like
Cons: The shuttle service for avis at the port of miami is deplorable. While the other rental companies have big buses avis has these vans with capacity for 6 people and come around avery 15 mins. Then once we arrived at the office there were no cars available. A big long line of people with very long faces. No one to give any expalanations of what is going on. In the end everyone eventually realized that there are no cars available so the next call was to uber and get out of there.
review from
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4.4
Waited 4 hours for a car
Pros: The Cuban restaurant around the corner we spent half our day waiting for a car
Cons: Making a reservation for 8am car pick up and not getting a car til noon. what’s the point in a reservation. Staff wasn’t friendly and not apologetic at all. We had 1 day in Miami and it was spent waiting on AVIS
review from
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6.4
Need to get fuel tanks full
Pros: Car was clean and functioned well
Cons: Wait time at rental location and being left on the street to wait in Miami. Last two rentals the car did not have a full gas tank, 3/4th and 3/8th. This meant I needed to first get gas to make it to my destination and then have to refill again once getting there. Also, ever try to just return a car with 3/8th of a tank of gas, not easy target to make.
review from
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4.0
Pros: People were nice
Cons: Signs not very clear in the return garage
review from
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2.0
Cons: Long wait and bad customer service. Would not use again
review from
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2.0
Worst experience ever
Pros: Nothing
Cons: I will never use this company again. We waited in line for an hour and 15 minutes at the airport for them to tell us that we had rented from a different location even though we had put in Miami airport when we made the rental reservation and they had no cars to give us. We ended up having to pay three times the price at a different rental car company for a smaller car because it was last minute. Ridiculous! After a day of travel, my kids were exhausted and starving and this is what we had to deal with.
review from
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2.0
Awful pickup experience
Cons: 1 hour wait to pick up fueled by agents who clearly didn’t care. Will not be using Avis again
review from
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2.0
Cons: Avis car rental in Kendall as well as in MIA is the biggest joke I have ever seen. Although you have a valid reservation, they DO NOT HAVE ANY CARS to rent. Never ever again!!! Ruined and complicated my friends' vacation
review from
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6.0
Use another company
Pros: The car was clean & the price was reasonable.
Cons: The pick up process was so unorganized. Despite having a reservation for a particular car, we were told they run out. Once we spent 40 minutes confirming, we walked out to find another couple about to drive away in the car we rented.
review from
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Where can I find Avis hire cars in Miami?
3900 Northwest 25th Street, Suite 402, Avis car hire
Address
3900 Northwest 25th Street, Suite 402Phone
+1 305 876 1800Top tips for hiring a car from Avis in Miami
- 25% of our users found a car hire from Avis in Miami for £42 or less
- Book your car hire from Miami in Avis at least 1 day before your trip in order to get a below-average price
- Economy car hires from Avis in Miami are around 56% cheaper than other car types, on average
FAQs about hiring a car from Avis in Miami
How much does it cost to hire a car from Avis in Miami?
On average a car hire from Avis in Miami costs £57 per day.
What is the most popular car hire from Avis in Miami?
Full-size (Ford Mustang Convertible or similar) is the most frequently booked car hire type from Avis in Miami.
How many car hire locations does Avis have in Miami?
Avis has 8 car hire locations in Miami. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Miami Airport (MIA)?
Yes
Does Avis offer shuttle or airport pick-up services from Miami Airport (MIA)?
Yes
