Book Payless hire cars in Miami

Miami, FL, United States
8 Jul — 15 Jul
Same drop-off
Miami, FL, United States
Fri 8/7
Noon
Fri 15/7
Noon
Driver's age:

Reviews for Payless in Miami

Overall rating6.7 GoodBased on 178 reviews
Cleanliness
6.9
Comfort
7.0
Overall
6.5
Pick-up/Drop-off
6.4
Value for money
6.8

Recent reviews

Traveller rating
34
20
12
27
0
Find reviews that mention:
2.0
Pros:NothingCons:They didn’t have a car available and refused to help with a refund. I had to call their HQ for a refund. Highly recommend using a different providerReviewed 21 Jun 2021
review fromkayak
5.2
Cons:DO NOT RENT FROM HERE! Go online and check their reviews on FB. They are being reported to the Florida tax boardReviewed 10 Aug 2020
review fromkayak
6.8
Pros:Upgraded when they didn't have my car ready.Cons:Really slow and mumbled a lot instead of talking to you.Reviewed 31 Jan 2020
review fromkayak
8.0
Pros:Staff were indifferent and efficient. Drop off was very easy.Cons:A better price.Reviewed 4 Dec 2019
review fromkayak
8.4
Pros:Friendly and helpful staff. Very easy to get to the car.Cons:The car had a small crack in the windshield, and it smelled odd.Reviewed 28 Apr 2019
review fromkayak
6.4
Pros:They did not have the size car I reserved available. They gave me half a tank of gas, but no price discount, to take a smaller car.Cons:They should have had the right size car available. In Sarasota there was some problem with records so I culdn't just drop off the car, I had to go into the airport to finish the paper workk.Reviewed 27 Apr 2019
review fromkayak
4.8
OverchargedCons:BEWARE!!! IF YOU MAKE AN ONLINE RESERVATION USING THIRD PARTY WEBSITES THEY MAY AND PROBABLY WILL CHANGE THE ONLINE PRICE YOU SAW TO THE PRICE THEY WANT AT THE TIME YOU SHOW UP AT THE COUNTER. CHECK ALL THE PAPERS BEFORE SIGNING AND PRICES, NO COOPERATION EVEN WITH EVIDENCE FROM CUSTOMER SERVICE AND MANAGERS THEY BLAMED THE THIRD PARTY COMPANY. FIRST AND LAST TIME WITH THIS COMPANY. NOT MY FIRST TIME USING ONLINE COMPANIES FOR RENT CARS AND NEVER HAD AN ISSUE UNTIL NOW WITH PAYLESS, READ THE BAD REVIEWS THEY HAVE, I SAW I AM NOT THE ONLY ONE WITH THIS ISSUE.Reviewed 22 Oct 2018
review fromkayak
5.6
Just a drop off servicePros:Good locationCons:Customer service at the endReviewed 21 Oct 2018
review fromkayak
7.6
Overall satisfied, but...Pros:Good value overallCons:The cleaning spray they used really smelled bad. It smelled like old people. I had to buy an air freshener. It was really bad.Reviewed 17 Jul 2018
review fromkayak
6.0
Beat up carPros:Good serviceCons:For a car with 13000 mi, it was covered with scratches, scrapes and needed to be vacuumed again.Reviewed 30 Jun 2018
review fromkayak
5.2
Bad experiencePros:I liked that an employee (Mr. Camacho )went over and beyond to ensure I received a vehicle I made reservations for.Cons:Upon arriving at the pick up desk I was served by a rude employee. I was told I needed additional insurance for the vehicle which was an additional $15 per day. I asked if I already have lability insurance would that suffice. He told me he didn’t know for me to call my insurance company. I contact the company my coverage was sent over via email he reviewed it and then proceeded to tell me the vehicle I’ve made reservations for was unavailable. I was given what I thought was to be a minivan upon getting to the van I just covered it with a 15 passenger van. I was traveling with my two children there was no need for a 15 passenger van. I list with a midsize car which I was please it wasn’t the 15 passenger vanReviewed 19 Jun 2018
review fromkayak
2.0
Horrible pick-up experienceCons:Pick up was horrible. They did not have the car size I ordered, so I was forced to get an SUV which meant the gas was very expensive. Payless in the MIA airport is very small, so they only had 4 cars available, all SUVs. The man behind the counter was totally unhelpful. Then he gave me the paperwork for my original car (not the SUV), and so they would not let me leave the parking lot and I had to go back inside the airport to get the paperwork fixed. I have an 8 month old daughter so this was really a pain. Also they required me to purchase insurance - this should either not be mandatory, or if it is, it should not be stated on the fine print but somewhere more prominently. If I would have known, I would not have used Payless.Reviewed 16 May 2018
review fromkayak

Where can I find Payless hire cars in Miami?

3900 Northwest 25th Street, Payless car hires

Address

3900 Northwest 25th Street

Hours

Saturday06:30 - 23:59
Thursday06:30 - 23:59
Friday06:30 - 23:59
Monday06:30 - 23:59
Tuesday06:30 - 23:59
Wednesday06:30 - 23:59
Sunday06:30 - 23:59

Phone

+1 305 870 0397

Address

89 Southeast 2nd Street

Hours

Saturday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 305 789 4298

Good to know

Most popular location

3900 Northwest 25th Street

Most popular car type

Economy

Top tips for hiring a car from Payless in Miami

  • Economy car hires from Payless in Miami are around 48% cheaper than other car types, on average

FAQs about hiring a car from Payless in Miami