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the hotel was good, 10 - 15 mins walk to a shopping mall. nice breakfast as well. We were upgraded to a superior room. :) a bit far from main attractions, but Berlin is very spread out so you will need to take a train to main attractions, cant really walk it
The spa facilities were lovely.Staff were very helpful and nothing was too much trouble. parking is expensive if you can't get in the hotel car park and you will get a parking ticket if you leave your car outside the hotel.
everything. A good relaxed hotel on a good location with good service
Very friendly and service minded staff. No problem in staying at this hotel with a little child - high chairs etc., and staff kept smiling, even though leaving a mess after breakfast, thanks ;-) Great food from the hotel restaurant - comfortable with room service.
Silence Everything was just fine
the location of the hotel and quietness the room was very hot but we opened the windows and it was bearable
Great location, helpful friendly staff, excellent breakfast. Will definitely stay at the Relexa Hotel Stuttgarter Hof again, no complaints at all
staff were very helpful,had a lovely room,location excellent near everything that we wanted to see.would recommend highly
great room, very helpful staff, convenient location no airconditioning we could find, no milk provided in room for making tea
Location was fantastic. The room was also very nice and the bathroom was beautiful. Great deal for a great hotel.
Location, bike rental, breakfast, very quiet hotel Parking situation
Central Location, staff was knowledgeable about the suroundings.
Great location! I had booked and paid for a supreme room, do i was given a standard room and the straff didnt believed me. After a time we were given a New room.
location near metro station; bright clean comfy room; friendly helpful staff hard to avoid getting water all over the bathroom floor when showering
The breakfast, the location and the room
Googd breakfast and space in the room Lack of drinking water in the bedrooms free of charge
Front desk staff very friendly, informative and helpful. Rooms very comfortable although could have used some extra pillows. No tea or coffee making facilities in the rooms and room service for tea ridiculously over-priced. €8 for two teabags and 2 mugs of hot water. The cafe across the road makes better tea for a lot less. Had book a double and got two single beds pushed together. This is not too bad but the two single duvets were far too small.
The hotel was comfortable, quiet and in a perfect location. N/A
Excellent hotel, helpful staff fantastic place to stay.
Excellent all round facility. Great location.
Very good value, good location next to the Kochstrasse U-Bahn station and of course, Checkpoint Charlie. Clean, quiet rooms.
Breakfast was excellent. The U station only a few step from hoteldoor is a godsend. The guys in the lobby were all very helpful and efficient Acctually no.
centrally located, but still very quiet, roooms nice and comfortable, friendly and helpful staff bar could be opened earlier than 6 p.m.
Great location close to Check Point Charlie. Friendly staff, well furnished, comfortable and clean rooms. Quiet. No bath
Great location, comfortable rooms and helpful staff. The breakfasts were relatively expensive but offered a wide selection of food - enough to last a morning of sightseeing!
Family Suite was excellent size and Hotel was very central Did not like the fact that the hotel had no restaurant for evening meals.
paid for an ordinary room but was upgraded to suite on arrival, not requested by me.Room was 11 metres long and normal width. best I have ever had. A luxury suite at 90 euros. Fairly good position next to Checkpoint Charlie. Close to U trains and Friedrickstrasse for me..........perfect........no complaints
The convenience to the city centre & stations. The overall comfort.
Cozy, quiet and comfortable. Helpful and friendly staff. Very relaxing stay. Room was a little overheated. Breakfast was good but a little expensive.
Near downtown. Good communications (underground, etc). Free internet access and a free PC. I was very lucky because I booked a normal room and they gave me a suite
ggod value for money. quality rooms and very helpfuş staff. food variety at breakfast was excellent
An excellent and attentive staff - even kept the bar open specifically for our group of 8 persons. Nothing was a trouble to them. We all made gift purchases at the hotel... Our rooms were spotlessly clean and although not ready for us when we arrived at 9:30 (we did not expect them to be), the very helpful receptionist took our luggage and gave us tags to collect on our return. When we returned we received an excellent run-down of facilites available in the hotel prior to being given our keys. Couldn't fault the excellent breakfast and our meal (included as part of the Italian Weekend Break) was also excellent - we went off the main menu at very little cost!!! The staff in this restaurant were also very warm and welcoming and helpful. Our upgraded suites were perfect also. Couldn't fault this hotel in any way. Would recommend to anybody and hope to make a return visit. Everything was perfect - may be an idea to have tea/coffee making facilites in the rooms but we didn't miss same!!!
The hotel had a family suite comprising of two double rooms which was ideal and very good value
Comfortably large room for 3 persons. Good location at a historic site. Good front desk staff who guided us in chalking out our city trips. Good breakfast spread. One of the best Mercure hotels I have stayed in.
Clean, friendly, good value for money Not enough staff at the reception during check-out time in de morning. Staff not handling the crouded situation of waiting customers very well.
Rooms were spotlessly clean and a nice touch was the complimentary fruit basket. Easy to reach all main attractions. Everyone we met was very helpful and we had no problems at all. We bought one day travel cards and made full use of them on the Ubahn, Sbahn and bus.There were lots of places around the hotel for breakfast and a lovely restaurant around the corner for dinner.
That I could recover from long flight in comfort in a peaceful and very accesible hotel and was pleasantly surprised by the all-round quality of the Winter's. Internet & wireless was down for several hours without notice at front desk.
clean room and bathroom pc at the lobby was a little too slow
Great location Nightly rate more than doubled for our second night there, we did not stay
Staff attitude/ closeness to Subway/ design/ cleanliness
The greatest quality of the hotel it is the location. Though placed in the middle of the touristic center of Berlin, it is located on a nice residential street, thus being the best place to relax after trying to see all 170 :) museums of this great city.
Well located for points of interest around east berlin Very little night life in the area
The breakfast was excellent, and the location is very convenient for most Berlin sights. The decor and feel of the hotel is forgettable. The service is polite but perfunctory.
Free wifi at lobby. Pillows were a little soft.
Very conveniently situated near checkpoint Charlie, U bahn, jüdisches Museum
The room was very chic and clean. The breakfast was excellent. It was four or five blocks to a Metro. Mattresses were too firm for my liking. Check in was slow. Staff was very young and still learning...
Excellent breakfast, the room are good size and so are the bathrooms. Close to S-Bahn station, and 15 min walking from the main attractions!!!!
Very clean accomodation. The housekeeping is excellent. Decent sized rooms. Comfortable bed. Good breakfast. Pleasant and respectful reception staff who were quite helpfull. The reception staff kindly allowed me to keep the room on for an extra couple of hours when I had to visit a doctor on my check-out day. Reasonable location that is fairly convenient for Anhalter Bahnhof U-Bahn station which was about 5-7 minutes away. Netto and Aldi supermarkets are within 100 metres away. No tea and coffee in rooms. The staff at reception that I spoke to only spoke very basic English. The internet access in the foyer was expensive; unless you brought your own lap top. Bath towels were on the small size. The shower head was loose and would not tighten. The title of the hotel 'NH Berlin Potsdamer Platz' is confusing as the hotel is quite a distance from the Potsdamer Platz square. Pillows were not substantial. The reception staff gave me the name and address of a doctor who was no longer in practice. It would not take much effort to have updated their records. In truth the surrounding area is not the most salubrious. Many people might find the TV/Radio hard to operate. The English plug adaptor 'rented' from reception didn't wo
The really helpful staff and nice breakfast. Everybody of the staff was young and everybody of them was kind and helpful.
Good location, polite staff, clean and nice rooms, comfort.
Good location, close to public transport, room with everything you need for a short city trip, extensive breakfast, very helpful and pleasant service at arrival and during stay.
it was a clean and good value for money hotel. althought on a rather large avenue it was very quite. professional place to stay. on the last day we had to queu up for breakfast, perhaps they do not have enough tables to accomodate all when the hotel is fully booked?
It's good hotel for short visit in Berlin, it's new , clean and very good breakfest Small room and lobby, it's no mini bar ,
I liked that the Hotel was clean, the staff very friendly and the room was so quiet we had a great sleep. We travelled with two children so this was very important.
good location, modern and clean hotel, good service, nice staff and great b'fast
Very helpfull and kind staff - great breachfast - very clean - very good service overall No
Everything! The hotel was easily accessible by train, the room was fairly large and well furnished, the breakfast was good, the bathroom was very clean and new, and the price was incredible. I would definitely go back and send my friends as well.
cheap, close to destination stinks a bit
I liked that it included breakfast
The breakfast and the location spartan
Handy location, close to the centre of Berlin. Clean room. Reasonably priced. Nice punk bar out back. Unfriendly staff. Maybe smiles cost extra here.
Very clean and comfortable, nice breakfast, lots of local information. Fair price, gay friendly Housekeeping came in an hour before check out
The room was clear, the breakfast was excellent and more than enough. The hotel was approx. 7 min. walk from first SBahn.
The rooms were very good and peaceful refurbished. Bathroom was wonderful with a powerful shower. Location is ideal for a city trip. Entrance need some refurbishing
Location, room was quiet, breakfast, aircon, cleanliness of room Narrow beds, hard pillows, design of bathroom - after showering, the whole floor was permanently wet
Clean hotel and sentral location, good breakfast Very long name, almost impossible to remember :-) We would pay in the bar with 50 euro, didn't have money to give back
Within walking distance to many must see visitor sites in Berlin. Also close to rail & bus for easy access to airport and other places to visit Satyed here in November. Hotel is well lit up in the evening but street outside often felt quite dark. Not lots of lively places on this street. Still felt safe enough in a group of 3 to walk home at night.
Close to an excellant city centre and s-bahn. Easy access for sights and shopping. Basic, clean and good facilities for a budget stay!!! Thought it was great and would stay there again.
location, cleanliness and helpful and friendly staff lack of any vegatables on breakfast buffet
The hotel is fine due to its location at the center of Berlin. The staff is very easy going and it has a very good breakfast. The room is a little small when it is used for a couple with a child or a third person.
good location, reasonable price
Convenient location and and parking facilities, good internet access Inefficient lift syste, not very effectiv air conditoning.
The hotel is located very close to Anhalt Station and there is a market right in front, across the street.The staff is very polite and always able to help you. Excellent rooms and amazing breakfast.
The staff were very helpful and friendly and my roo was very clean. N/A
good location, friendly staff Single room was very small, and foam mattress very thin. I stayed during Berlin marathon and price was high.
no electronic payment
Bright and clean room in a practical location with an excellent breakfast buffet. Rather noisy at night because most rooms face the central courtyard where people chat and drink.
very close to subway and within walking distance to Checkpoint charlie. everything was great, except the noise by youths in the night. Also they did not accept credit card which was one of the conditions for staying there.
the staff was very friendly and helpful with directions etc. The room was clean and comfortable. The breakfast area was clean and very well stocked and managed, even later in the morning. The lounge area at night was an added bonus. Given the rate, this was the nicest place I stayed. Had to constantly ask for towels and soap from the front desk. They never had a problem giving it; seeems it was a common request from guests. Biggest negative is that the hotel is on a metro line without a direct link to anything. I spent alot of time changing on the metro and s bahn to go to museums and cultural exhibits.
The staff was friendly, the location was good. I also liked the breakfast. It is a hostel, so one should not expect full comfort. It is also a little bit noisy.
Location,staff,room,beautiful aletto hall
Easy access to underground, plenty of space, easy going, quiet area
Good breakfast, lovely staff, good - and cheap - bar for a beer before going out, clean rooms and good location. We booked a double room as a couple but got an empty dorm room instead. This would have been ok if the beds provided could have been pushed together but they were not designed with this in mind. In the end we put the mattresses on the floor and leaned the frames against the wall and, given the extra space in the room, this was fine for us. It would have been nice to know in advance though.
The price and location were the main factors, good for public transport Loud teenagers in the smoking garden til late every night. No WI-FI in the rooms.
The hotel is clean, the bathroom was exceptionally clean and the staff was really helpful. The launch area is great with pool tables, couches and free Internet. The room is clean and has the necessary. The location is pretty good, although is complicated to get to the airport from there. I only had one problem, that at some moment in the night was hard to sleep since the people in the room next to us were making tons of noise. I asked them to lower their voice, but although they did a little bit, I could hear them. It is a hotel that mainly really young people use so, may be I should have expected that it could be noisy from time to time.
Nice Staff, clean rooms
Clean and comfortable room. Hostel quite well located to explore the city of Berlin. Close to underground system. Staff very helpful and polite at all times of day and night. Bit noisy while in the room from people passing in corridor outside..... bring ear plugs in future!
Location close to centre of Berlin. 24 hr access.
Friendly and community atmosphere, good breakfast, good wifi in the community area No wifi in the rooms
Rate between costs, internet access, location. There was a school (teenagers) during the weekend; we need to compliant few times to the reception to make them silent until really late.
The room was very clean and nice. The staff also seemed to be friendly and helpfull. Hostel is not far away from Potsdamer Platz and the nearest S-Bahn station Anhalter Strasse is just around the corner. The building is quite old (which is also a good thing in my oppinion) and has lots of stairs and corridors.
The room and building itself were great The people at the front were less than friendly
Shared toilets and showers are few and small.
The location and atmosphere are good. There is no WIFI in the room. This is really not convenient.