Torrance Car Hire

Cons: I arrived on a Sunday, just after opening to pick up my car there was a line. Only 1 employee was working, and I kept hearing the employee tell everyone that the cars had not been cleaned yet, and it would be an additional 15-20 min. I was in a hurry and took mine without a cleaning. It wasn't too bad on the inside, so it worked out. No other complaints.

Cons: I drove about 20 minutes to pick up my rental, only to be told that my reservations online were invalid, and that all vehicles were booked. The staff was nice and offered an appology, but this was an inconvenience that could have been avoided.

Cons: I had set up a car to be rented at a certain time. 30 minutes after projected pickup I showed up at the counter. I was told there would be no car available for 5.5 hours. I was basically told sorry. You will have to deal with it. I called and complained and was told to just wait 30-45 minutes and hopefully a car shows up. One finally did. I proceeded on my way. However when I book a car, I expect it to be there. If I am charged for not picking a car up then they need to make it right when I book a car and one is not there.

Cons: I made a small change in pick up location and the price initially almost doubled. We finally settled on a $50 increase over the quoted price and am still unhappy.

Cons: The car smells so bad

Cons: No walk around car when picking up. Had less than 1/4 tank of gas when I picked it up but didn't bother to call about it. Tried to call several days before rental with some questions and call would not go through As dialed.

Cons: Service was horrible

Cons: Nothing

Cons: I reserved a car rental on Kayak.com. But, when I went to Enterprise in Torrance, CA..to pick up the car I was told that I could not rent a car without a credit card. I gave my debit bank card with 2 forms of ID, but was told that I had to have a major credit card or an electric bill with my debt card and with that, I had to rent a car in the city in which I lived. Also, I was told that I would have to call an Enterprise Car Rental place in the area in which I lived to see if they could switch my reservations. I explained to the clerk at the front desk that I worked in the Torrance area down the street and reserved a rental there for convenience. But, that was not good enough. So, I had to go elsewhere at the last minute. I went across the street to Avis Car Rental, they were much more friendlier, professional, and accommodating. So, in my opinion..I give two Thumbs down to Enterprise. Don't Accommodate!!

Cons: Would have been nice to have a built in GPS, I didn't realize that wasn't standard

Cons: I didn't like anything about it because I didn't get to go on my vacation because I didn't get a car at Avis because they were sold out even though I had a reservation. Avis sucks

Cons: Location did not have cars when arrived. Waited two extra hours. Had to book directly thru enterprise. Missed flight connection. Uber and taxi fees to and from this location twice to try and pickup.