Best San Juan hotels near Museo Pablo Casals
With a stay at Villa Herencia Hotel in San Juan (San Juan Antiguo), you'll be steps from San Juan Cathedral and San Juan Gate. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Overall 9.3 Excellent
Based on 264 reviews
All reviews
- All reviews
- Couples
Excellent
9.5
Pros: nice place and the room. It at the centre of the old town. highly recommend.
Excellent
10.0
Pros: I loved the uniqueness of the property
Excellent
10.0
Pros: Full of character staff wonderful
Okay
4.0
Pros: Location.
Excellent
10.0
Pros: Great breakfast
Excellent
10.0
Pros: Very charming, romantic
Excellent
10.0
Pros: The staff was wonderful, making sure we had all we needed and giving recommendations for where to go. The breakfast was just standard continental fare, but the presentation was very fancy and it was filling! We loved the coffee, so delicious! The location was perfect for exploring Old San Juan, and the property was beautiful! The courtyard and rooftop terrace were lovely.
Excellent
9.1
Pros: Bed was so comfortable. Bathroom was good not too comfortable, but good enough. Parking is not included but there’s pay parking close a block away.
Excellent
9.5
Pros: Exceptionally helpful staff, beautiful hotel rooms with so much character. Breakfast was simple but extremely well executed. Great roof terrace with hammock, plentiful seating and hot tub - great place to relax at the end of the day
Good
6.8
Pros: The room is very small and dark
Excellent
10.0
Pros: A beautiful boutique hotel in Old San Juan. The architecture and antiques gave it grace and charm. The staff was very friendly and helpful. The location is beautiful and easy to find when wandering around the city streets. The cathedral on the corner is a good landmark. The San Juan gate that leads to the sea is at the end of the street (one over). We would definitely stay again.
Excellent
10.0
Pros: Beautiful rooms and very comfortable bed.
Details
Reviews
Overall 9.3 Excellent
Based on 264 reviews
Location
9.4
Vibe
9.3
Service
9.1
Amenities
8.7
Breakfast
8.3
WiFi
8.3
Room
6.0
Comfort
4.4
Location
9.1
Service
9.1
Amenities
8.9
Breakfast
8.1
Room
5.4
Comfort
4.1
9.5 Excellent
Pros: nice place and the room. It at the centre of the old town. highly recommend.
Cons: NONE.
10.0 Excellent
Pros: I loved the uniqueness of the property
Cons:
10.0 Excellent
Pros: Full of character staff wonderful
Cons: Loved everything
4.0 Okay
Pros: Location.
Cons: Not clean. Male receptionist not very helpful.
10.0 Excellent
Pros: Great breakfast
Cons:
10.0 Excellent
Pros: Very charming, romantic
Cons: No balcony
10.0 Excellent
Pros: The staff was wonderful, making sure we had all we needed and giving recommendations for where to go. The breakfast was just standard continental fare, but the presentation was very fancy and it was filling! We loved the coffee, so delicious! The location was perfect for exploring Old San Juan, and the property was beautiful! The courtyard and rooftop terrace were lovely.
Cons: Would have enjoyed seeing a couple more options on the breakfast menu, maybe some local pastries; but there wasn't anything I actively disliked about our stay!
9.1 Excellent
Pros: Bed was so comfortable. Bathroom was good not too comfortable, but good enough. Parking is not included but there’s pay parking close a block away.
Cons: A little dusty, but everything else was very nice and cozy.
9.5 Excellent
Pros: Exceptionally helpful staff, beautiful hotel rooms with so much character. Breakfast was simple but extremely well executed. Great roof terrace with hammock, plentiful seating and hot tub - great place to relax at the end of the day
Cons: We could occasionally hear noise from the room next door which was a shame (but I guess it depends on whether you have noisy nighttime neighbours!) and our room was relatively small so would struggle with suitcases / clothes for a week's stay
6.8 Good
Pros: The room is very small and dark
Cons: The building itself is lovely and has lots of history behind
10.0 Excellent
Pros: A beautiful boutique hotel in Old San Juan. The architecture and antiques gave it grace and charm. The staff was very friendly and helpful. The location is beautiful and easy to find when wandering around the city streets. The cathedral on the corner is a good landmark. The San Juan gate that leads to the sea is at the end of the street (one over). We would definitely stay again.
Cons:
10.0 Excellent
Pros: Beautiful rooms and very comfortable bed.
Cons: The check in experience was confusing and parking was a hassle.
With a stay at Villa Herencia Hotel in San Juan (San Juan Antiguo), you'll be steps from San Juan Cathedral and San Juan Gate. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Once a convent for 252 years, today Hotel El Convento is a European-style, romantic boutique hotel in the medieval, charming city of Old San Juan. It’s considered the neighborhood’s top upscale hotel filled with history presented thought Spanish antique treasures and modern amenities. This hotel is made for romance, yet business travelers and families find plenty here to love. Old San Juan is a 500-year-old historic district within Puerto Rico’s sprawling capital. History buffs often visit just for the surrounding of history itself. Hotel El Convento is located on the picturesque Cristo Street and near the city’s second oldest park, Plaza of the Nuns, and the second oldest cathedral in the Americas, San Huan Cathedral. Guests are within walking distance to San Cristobal Fortress, Pablo Casals Museum, Galeria Nacional, and San Felipe del Morro Fortress. While located near key historical sites in Old San Juan, the hotel lacks in proximity to the beach. El Convento's prime location is walking distance to many restaurants and bars within Old San Juan, but the boutique property offers three restaurants and bars on-site that often draw guests, locals, and tourists staying elsewhere. Two restaurants offer a very romantic setting and menu, as does the bar where large candles flicker. The third restaurant is casual and offers pizza, pasta, and craft beer. The outdoor terrace features a plunge pool and hot tub with gorgeous views, plus La Veranda Terrace includes daily wine, cheese, and crackers. For guests having to work, the lounge, library, and business center provide all necessary components. Meeting spaces, salons, a fitness center, and a beloved herb garden are also on-site. Hotel El Convento is a destination unto itself with grand accommodations, unique historical atmosphere, and a romantic ambiance everyone falls in love with.
Overall 9.1 Excellent
Based on 1,024 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Staff were very friendly. Room was very clean. Location was perfect.
Excellent
10.0
Pros: Beautiful building. Staff helpful and knowledgeable
Excellent
10.0
Pros: I loved the plunge pool and hot tub. And I loved the courtyard. The central location in old San Juan is also key.
Excellent
10.0
Pros: Location and bedroom
Excellent
9.3
Pros: Everything was amazing. I did have a bit of a tense check out. I had $60 worth of parking on my bill. My dad who would come by and get me would use the parking across the street and pay the parking attendant $5 to come get me and then we'd go out. We ended up with a $60 bill that i contested and the attended was super unpleasant about it. She did end up taking it off but I thought the whole thing was unnecessary and left a bad taste in my mouth. I will tell you though that aside from that, the whole experience at El Convento was truly spectacular. I loved it and hope to make it an annual ritual. It was truly out of this world. Another note, I deliberately stayed in Old San Juan because I wanted to witness first hand what's been happening in the streets and I can't say enough what an exciting time it was to travel to SJ. I am so proud that I could witness what was happening. Puerto Rico is an amazing place. The world is watching. Thank you for everything.
Excellent
9.5
Pros: Location is great, but parking is hard to find. Probably the best place to stay in old San Juan.
Excellent
10.0
Pros: Historical feel and location
Excellent
10.0
Pros: Location and valet parking across the street are wonderful. Very laid back vibe and nice boutique hotel touches like free coffee/tea/bottled water station with board games and rooftop soaking pool and hot tub open 24 hours was such a nice way to cap off nights in San Juan. Well-appointed, beautiful property.
Okay
4.0
Pros: It's 'charming.'
Excellent
10.0
Pros: Location, friendly staff, room was great, free unlimited bottles of water.
Excellent
10.0
Excellent
9.5
Pros: The effor of the people who works in there. The rooms and the whole hotel it's so beautifull
Details
Reviews
Overall 9.1 Excellent
Based on 1,024 reviews
Location
9.6
Bar
9.5
Amenities
9.3
Vibe
9.0
Service
8.7
Breakfast
8.1
Value
8.1
Room
7.7
WiFi
3.8
Location
9.7
Bar
9.6
Service
9.1
Amenities
9.1
Food
8.3
Room
6.8
Location
9.4
Amenities
9.4
Service
8.0
10.0 Excellent
Pros: Staff were very friendly. Room was very clean. Location was perfect.
Cons:
10.0 Excellent
Pros: Beautiful building. Staff helpful and knowledgeable
Cons:
10.0 Excellent
Pros: I loved the plunge pool and hot tub. And I loved the courtyard. The central location in old San Juan is also key.
Cons:
10.0 Excellent
Pros: Location and bedroom
Cons: Food and bar average
9.3 Excellent
Pros: Everything was amazing. I did have a bit of a tense check out. I had $60 worth of parking on my bill. My dad who would come by and get me would use the parking across the street and pay the parking attendant $5 to come get me and then we'd go out. We ended up with a $60 bill that i contested and the attended was super unpleasant about it. She did end up taking it off but I thought the whole thing was unnecessary and left a bad taste in my mouth. I will tell you though that aside from that, the whole experience at El Convento was truly spectacular. I loved it and hope to make it an annual ritual. It was truly out of this world. Another note, I deliberately stayed in Old San Juan because I wanted to witness first hand what's been happening in the streets and I can't say enough what an exciting time it was to travel to SJ. I am so proud that I could witness what was happening. Puerto Rico is an amazing place. The world is watching. Thank you for everything.
Cons: See above.
9.5 Excellent
Pros: Location is great, but parking is hard to find. Probably the best place to stay in old San Juan.
Cons:
10.0 Excellent
Pros: Historical feel and location
Cons: N/a
10.0 Excellent
Pros: Location and valet parking across the street are wonderful. Very laid back vibe and nice boutique hotel touches like free coffee/tea/bottled water station with board games and rooftop soaking pool and hot tub open 24 hours was such a nice way to cap off nights in San Juan. Well-appointed, beautiful property.
Cons: Loved it all.
4.0 Okay
Pros: It's 'charming.'
Cons: Rooms are small and expensive.
10.0 Excellent
Pros: Location, friendly staff, room was great, free unlimited bottles of water.
Cons: Nothing, everything was great and I will stay here again.
10.0 Excellent
Pros:
Cons: Old San Juan is a jewel worth visiting!
9.5 Excellent
Pros: The effor of the people who works in there. The rooms and the whole hotel it's so beautifull
Cons:
Once a convent for 252 years, today Hotel El Convento is a European-style, romantic boutique hotel in the medieval, charming city of Old San Juan. It’s considered the neighborhood’s top upscale hotel filled with history presented thought Spanish antique treasures and modern amenities. This hotel is made for romance, yet business travelers and families find plenty here to love. Old San Juan is a 500-year-old historic district within Puerto Rico’s sprawling capital. History buffs often visit just for the surrounding of history itself. Hotel El Convento is located on the picturesque Cristo Street and near the city’s second oldest park, Plaza of the Nuns, and the second oldest cathedral in the Americas, San Huan Cathedral. Guests are within walking distance to San Cristobal Fortress, Pablo Casals Museum, Galeria Nacional, and San Felipe del Morro Fortress. While located near key historical sites in Old San Juan, the hotel lacks in proximity to the beach. El Convento's prime location is walking distance to many restaurants and bars within Old San Juan, but the boutique property offers three restaurants and bars on-site that often draw guests, locals, and tourists staying elsewhere. Two restaurants offer a very romantic setting and menu, as does the bar where large candles flicker. The third restaurant is casual and offers pizza, pasta, and craft beer. The outdoor terrace features a plunge pool and hot tub with gorgeous views, plus La Veranda Terrace includes daily wine, cheese, and crackers. For guests having to work, the lounge, library, and business center provide all necessary components. Meeting spaces, salons, a fitness center, and a beloved herb garden are also on-site. Hotel El Convento is a destination unto itself with grand accommodations, unique historical atmosphere, and a romantic ambiance everyone falls in love with.
CasaBlanca Hotel provides guests with modern and charming lodgings in one of Puerto Rico’s most popular destinations. Its rooms, location, and amenities make this hotel an ideal choice for couples, families, and groups looking for the perfect starting point for exploring this historic city. Located in thrilling Old Town San Juan, CasaBlanca Hotel is less than 10 miles from Luis Munoz Marin International Airport and close to many popular attractions. While staying here, guests can enjoy proximity to National Gallery, La Fortaleza, San Juan Historical Site, Isla de Cabras Park, and Bacardi Rum Distillery. Accommodations are airy and vibrant. Guests may choose Interior Queen Rooms with one queen bed, Junior Suites with one king and one sofa bed, or Two-Bedroom Suites with balconies, one king and two twin beds. All rooms come equipped with free Wi-Fi, antique furniture, and premium bedding. Just steps away from the hotel are some of San Juan’s most popular dining spots. For fresh Mexican fare, visit Greengos. Brickhaus is the spot for tasty cocktails and casual eats. Top-notch coffees served alongside sweet and savory pastries are on order at Cafeteria Mallorca. In terms of services and amenities, CasaBlanca Hotel has much to offer its guests. There is a beautiful outdoor sun terrace to enjoy, and the 24-hour front desk provides guests with concierge and baggage storage services. A stay at CasaBlanca Hotel allows guests easy access to some of the city’s most incredible sites while surrounding its guests with comfort and tranquility.
Overall 8.8 Excellent
Based on 1,342 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.5
Pros: Location was fantastic- we could walk absolutely everywhere we wanted from the hotel and the staff were very friendly.
Excellent
9.5
Pros: We loved the roof top and location.
Excellent
10.0
Pros: The staff was extremely helpful and friendly. The location was centrally located in old San Juan, putting us within walking distance to sites and shops. I also loved the art the hotel had on display, representing Puerto Rican culture. The rooftop with seating and baths was a nice touch as well.
Excellent
10.0
Pros: We loved everything about this hotel the staff was very friendly and the rooms were very clean I would recommend this hotel to anyone who goes to San Juan ...
Excellent
10.0
Pros: Everything was beyond Expection and location wonderful the staff made u feel at home away from home!Thanks,the beds was comfortable room nice size too.
Excellent
10.0
Pros: Location is great! Hotel has a nice charm
Excellent
10.0
Pros: The staff was amazing and the location was great. Rooms were beautiful and very clean..
Excellent
10.0
Pros: Beautiful hotel with great amenities. The staff was the best ever.
Excellent
9.3
Pros: The location couldn't be any better unless it was directly across the street from the port. It was in the middle of the action. We had a room in the back of the hotel so it was perfectly quiet. We loved the location. The staff was fantastic and extremely helpful and friendly. The room was large and clean and the A/C worked perfectly. We had breakfast one day and it was okay, but nothing special.
Excellent
9.0
Pros: Location and kindness of staff
Good
6.3
Pros: Location
Excellent
9.7
Pros: Customer service. Uniqueness of hotel.
Details
Reviews
Overall 8.8 Excellent
Based on 1,342 reviews
Location
9.5
Service
9.4
Vibe
9.1
Cleanliness
8.4
WiFi
8.4
Room
6.3
Breakfast
4.9
Comfort
4.7
Bar
4.2
Service
9.5
Location
9.5
Vibe
8.9
Room
6.1
Comfort
4.2
Location
9.4
Service
9.3
Vibe
8.9
Cleanliness
8.3
Amenities
7.6
Room
6.3
Comfort
5.2
Service
9.3
Location
9.3
Room
5.7
9.5 Excellent
Pros: Location was fantastic- we could walk absolutely everywhere we wanted from the hotel and the staff were very friendly.
Cons: Room was quite basic but fine.
9.5 Excellent
Pros: We loved the roof top and location.
Cons: The tv didn’t work.
10.0 Excellent
Pros: The staff was extremely helpful and friendly. The location was centrally located in old San Juan, putting us within walking distance to sites and shops. I also loved the art the hotel had on display, representing Puerto Rican culture. The rooftop with seating and baths was a nice touch as well.
Cons: Everything was grest
10.0 Excellent
Pros: We loved everything about this hotel the staff was very friendly and the rooms were very clean I would recommend this hotel to anyone who goes to San Juan ...
Cons:
10.0 Excellent
Pros: Everything was beyond Expection and location wonderful the staff made u feel at home away from home!Thanks,the beds was comfortable room nice size too.
Cons:
10.0 Excellent
Pros: Location is great! Hotel has a nice charm
Cons: AC needs to be colder.
10.0 Excellent
Pros: The staff was amazing and the location was great. Rooms were beautiful and very clean..
Cons: Only one elevator
10.0 Excellent
Pros: Beautiful hotel with great amenities. The staff was the best ever.
Cons:
9.3 Excellent
Pros: The location couldn't be any better unless it was directly across the street from the port. It was in the middle of the action. We had a room in the back of the hotel so it was perfectly quiet. We loved the location. The staff was fantastic and extremely helpful and friendly. The room was large and clean and the A/C worked perfectly. We had breakfast one day and it was okay, but nothing special.
Cons: The only thing that was a problem was storage. We had a massive armoire in our room which was to serve as a place to hold our clothes, but one of the beds blocked it. We had to move the furniture further away from it in order to access it. It was also not set up to hang any clothes, so we just kept everything in our packing cubes. The room was large but small at the same time. But we made it work and it was fine. We also would've liked to have had a mini fridge in the room and a microwave available for use in the lobby area by the dining room. We could've saved a lot of money if we could've been able to bring our leftovers back to the hotel and had them for lunch or dinner the next day. But without a mini fridge to keep the food cold and a microwave to reheat it we ended up throwing a lot of food away at the restaurants since we couldn't finish what we ordered. The bathroom was teeny tiny, but again, we made it work. It was clean, we had hot and cold water and it worked. It was more the lack of counter space that was the problem.
9.0 Excellent
Pros: Location and kindness of staff
Cons: Rooms look very old, are small and has old furniture
6.3 Good
Pros: Location
Cons: Room was too small for the price.
9.7 Excellent
Pros: Customer service. Uniqueness of hotel.
Cons: Elevator was broken while we were there. Light switch in bathroom would not turn off.
CasaBlanca Hotel provides guests with modern and charming lodgings in one of Puerto Rico’s most popular destinations. Its rooms, location, and amenities make this hotel an ideal choice for couples, families, and groups looking for the perfect starting point for exploring this historic city. Located in thrilling Old Town San Juan, CasaBlanca Hotel is less than 10 miles from Luis Munoz Marin International Airport and close to many popular attractions. While staying here, guests can enjoy proximity to National Gallery, La Fortaleza, San Juan Historical Site, Isla de Cabras Park, and Bacardi Rum Distillery. Accommodations are airy and vibrant. Guests may choose Interior Queen Rooms with one queen bed, Junior Suites with one king and one sofa bed, or Two-Bedroom Suites with balconies, one king and two twin beds. All rooms come equipped with free Wi-Fi, antique furniture, and premium bedding. Just steps away from the hotel are some of San Juan’s most popular dining spots. For fresh Mexican fare, visit Greengos. Brickhaus is the spot for tasty cocktails and casual eats. Top-notch coffees served alongside sweet and savory pastries are on order at Cafeteria Mallorca. In terms of services and amenities, CasaBlanca Hotel has much to offer its guests. There is a beautiful outdoor sun terrace to enjoy, and the 24-hour front desk provides guests with concierge and baggage storage services. A stay at CasaBlanca Hotel allows guests easy access to some of the city’s most incredible sites while surrounding its guests with comfort and tranquility.
A stay at Fortaleza Suites places you in the heart of San Juan, within a 10-minute walk of Port of San Juan and San Juan Cathedral. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
Overall 8.7 Excellent
Based on 344 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.5
Pros: Friendly attentive staff. Loved the decor. Great location.
Excellent
10.0
Pros: Room was HUGE! So worth the price. Full size kitchen with appliances. Air Conditioning worked amazing. Nice view of Forteleza from both of the balconies.
Excellent
10.0
Pros: Great location. Old vintage look in old San Juan
Excellent
10.0
Pros: Great location and the staff was amazing! Just what we wanted during our last night in Puerto Rico
Excellent
9.3
Pros: Great location and customer service. It has a local and cozy feeling.
Excellent
9.5
Pros: Place was very cozy, clean and comfortable. I didn't have any issue with nosy. There was small frig and there is a microwave in the common area. Great Location. Great A/C.
Okay
5.8
Pros: Old building in the historical center
Excellent
8.2
Pros: Hosts were very helpful and courteous. Our luggage was stored on site before our room was ready which allowed us to explore Old San Juan the morning we arrived. We received a phone call when our room was ready and came back to find that our hosts had moved all of our luggage to our room for us.
This is not a traditional hotel but felt more like a guest house. We had our own space, and the room was nice, but not super fancy. There was a common area with a kitchen sink and fridge and some seating, tables. The entrance to the Suites is through a storefront of a jewelry shop.
The Suites are in the heart of Old San Juan and within walking distance to many restaurants, shops, and other attractions. We stayed one night and about 24hours total, and it was just right for our needs.
Excellent
10.0
Pros: This is a charming small hotel in an old, spanish-style building in the heart of Old San Juan. The staff is very friendly and accommodating. We had a small room, but it had everything we needed: a very comfortable bed, private bathroom with shower, table and chair, a small refrigerator, a TV, and air conditioning. It’s a quiet place. Quiet hours begin at 10 PM; this is important since first-floor rooms open to a shared space where there’s a small kitchen and sitting area. The hotel is close to everything: supermarket, pharmacy, historic sites, harbor, restaurants, etc. Everything in Old San Juan is a short walk away.
Excellent
10.0
Pros: The location was perfect and I was able to get to all of the bars and restaurants that I wanted. I had a full fridge and I was able to go to the grocery store a few blocks away and get stuff for the suite. I absolutely loved my presidential suite. The balconies were FANTASTIC. I took some great pictures and it was great when I wanted to feel the tropical heat.
Excellent
8.0
Pros: Super nice location. Walking distance to everything in Old san Juan. Nice charming old place with modern amenities. Comfortable beds. Clean compared to most other places.
Excellent
9.0
Pros: location
Details
Reviews
Overall 8.7 Excellent
Based on 344 reviews
Location
9.6
WiFi
9.4
Service
9.0
Vibe
8.9
Food
8.6
Room
6.6
Comfort
5.6
Breakfast
2.3
Location
9.7
Service
9.1
Vibe
8.6
Room
7.0
Comfort
6.5
Location
9.7
Service
9.2
Room
6.1
Comfort
5.5
9.5 Excellent
Pros: Friendly attentive staff. Loved the decor. Great location.
Cons: Everything was great.
10.0 Excellent
Pros: Room was HUGE! So worth the price. Full size kitchen with appliances. Air Conditioning worked amazing. Nice view of Forteleza from both of the balconies.
Cons: Nothing - everything was great!
10.0 Excellent
Pros: Great location. Old vintage look in old San Juan
Cons: Small bathroom little sink counter space
10.0 Excellent
Pros: Great location and the staff was amazing! Just what we wanted during our last night in Puerto Rico
Cons: N/A
9.3 Excellent
Pros: Great location and customer service. It has a local and cozy feeling.
Cons:
9.5 Excellent
Pros: Place was very cozy, clean and comfortable. I didn't have any issue with nosy. There was small frig and there is a microwave in the common area. Great Location. Great A/C.
Cons: Coffee was ready till maybe 8 am or so. No front desk person in the late evening it just felt weird.
5.8 Okay
Pros: Old building in the historical center
Cons: Wrong area to stay in San Juan Room had no windows Workers started to paint a wall in front of the room at 8 am
8.2 Excellent
Pros: Hosts were very helpful and courteous. Our luggage was stored on site before our room was ready which allowed us to explore Old San Juan the morning we arrived. We received a phone call when our room was ready and came back to find that our hosts had moved all of our luggage to our room for us.
This is not a traditional hotel but felt more like a guest house. We had our own space, and the room was nice, but not super fancy. There was a common area with a kitchen sink and fridge and some seating, tables. The entrance to the Suites is through a storefront of a jewelry shop.
The Suites are in the heart of Old San Juan and within walking distance to many restaurants, shops, and other attractions. We stayed one night and about 24hours total, and it was just right for our needs.
Cons: Common area is right outside the doors to most suites. Our door was not sound-deadening by any means. We were awakened really early by some other guests who seemed to be leaving for the airport for a morning flight.
Also, seems to have some plumbing issues. Although the bathroom was modern and very clean, we were asked not to flush used toilet tissue down the toilet, which was a bit strange for us. A covered waste basket was available and it wasn’t a huge deal but certainly unexpected.
10.0 Excellent
Pros: This is a charming small hotel in an old, spanish-style building in the heart of Old San Juan. The staff is very friendly and accommodating. We had a small room, but it had everything we needed: a very comfortable bed, private bathroom with shower, table and chair, a small refrigerator, a TV, and air conditioning. It’s a quiet place. Quiet hours begin at 10 PM; this is important since first-floor rooms open to a shared space where there’s a small kitchen and sitting area. The hotel is close to everything: supermarket, pharmacy, historic sites, harbor, restaurants, etc. Everything in Old San Juan is a short walk away.
Cons:
10.0 Excellent
Pros: The location was perfect and I was able to get to all of the bars and restaurants that I wanted. I had a full fridge and I was able to go to the grocery store a few blocks away and get stuff for the suite. I absolutely loved my presidential suite. The balconies were FANTASTIC. I took some great pictures and it was great when I wanted to feel the tropical heat.
Cons: I only had one concern. As a woman traveling alone the downstairs check in and security were great. However my first and last night there I heard someone try and open my door. Thankfully my door was secure but it was still alarming.
8.0 Excellent
Pros: Super nice location. Walking distance to everything in Old san Juan. Nice charming old place with modern amenities. Comfortable beds. Clean compared to most other places.
Cons:
9.0 Excellent
Pros: location
Cons: the room was hard to condition ... either too hot or too cold.
A stay at Fortaleza Suites places you in the heart of San Juan, within a 10-minute walk of Port of San Juan and San Juan Cathedral. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
The Sheraton’s San Juan branch is located in the heart of historic and romantic old San Juan, directly on the waterfront. A myriad of restaurants, art galleries, museums, and upscale stores welcome visitors, inviting them to linger in the city. The rooms range from a smaller guest room with no view to an expansive executive suite with views of both the city and the ocean. Babysitting services and free Wi-Fi appeal to families while all travelers enjoy three differing breakfast options. The Sheraton Fitness room and indoor pool provide excellent accommodations for staying consistent with workout routines; however, the rooftop pool steals the show- a favorite among guests. The hotel’s Palio Restaurant serves local delicacies and Puerto Rican Fusion dishes. Meanwhile, the AROMA Wine & Coffee Lounge offers adults a place to relax. The local area offers free trolley services. Within a half mile lay many local attractions including Fortress El Morro, Galeria Botello, and El Capitolio making the hotel pedestrian-friendly. For those wanting to venture further out, the Zen Spa, Mimar area, and Condado beaches are within a two-mile radius of the hotel. The combination of quality hospitality and location make the Sheraton one of the premier hotels in the historic old San Juan area.
Overall 8.5 Excellent
Based on 2,740 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: the old world charm
Excellent
10.0
Pros: Location
Mediocre
2.0
Pros: The location was awesome.
Good
7.5
Pros: Close to historic places
Excellent
10.0
Pros: Location. Close to cruise ship and Old San Juan.
Excellent
9.5
Pros: Location to cruise port
Excellent
9.3
Pros: Great location in the heart of Old San Juan.
Excellent
10.0
Pros: bring good walking shoes, use shorts
Excellent
10.0
Pros: How close it was to the Old San Juan area and the cruise ships port view from our room and restaurant terrace.
Excellent
9.5
Pros: It was close to the cruise ship and I could eat breakfast in the hotel with out going outside
Excellent
10.0
Pros: Everything else was great.
Good
7.0
Pros: 259$ no food... its not cool
Details
Reviews
Overall 8.5 Excellent
Based on 2,740 reviews
Location
9.4
WiFi
9.1
Comfort
8.0
Service
7.9
Room
7.4
Beach
6.5
Breakfast
5.8
Value
3.1
Location
9.5
Comfort
8.3
Service
7.7
Cleanliness
7.5
Room
6.9
Vibe
5.7
Value
3.5
Location
9.3
Service
8.3
Room
6.2
Vibe
4.8
10.0 Excellent
Pros: the old world charm
Cons: having to park so far away
10.0 Excellent
Pros: Location
Cons: Parking location
2.0 Mediocre
Pros: The location was awesome.
Cons: The power went out twice during our stay. My card was charged additional charges without my knowledge or consent. I called the hotel and the front desk said the charges should have been discussed with me at check in and check out. This did not occur.
7.5 Good
Pros: Close to historic places
Cons: Over priced for the amenities Pillows were terrible.
10.0 Excellent
Pros: Location. Close to cruise ship and Old San Juan.
Cons: Nothing
9.5 Excellent
Pros: Location to cruise port
Cons: Price...
9.3 Excellent
Pros: Great location in the heart of Old San Juan.
Cons: The resort fee was a little high considering what it covered; bottled water, gym, WiFi and a fruit at the front desk.
10.0 Excellent
Pros: bring good walking shoes, use shorts
Cons: bring good walking shoes, use shorts
10.0 Excellent
Pros: How close it was to the Old San Juan area and the cruise ships port view from our room and restaurant terrace.
Cons: That I couldn't stay longer!!!
9.5 Excellent
Pros: It was close to the cruise ship and I could eat breakfast in the hotel with out going outside
Cons: The power went out while we where there and I was very afraid
10.0 Excellent
Pros: Everything else was great.
Cons: Everything was wonderful. One caution that I must mention is TUB IS EXTREMELY SLIPPERY. There are NO nonslip tape or anything similar. Yes there is a Bar, but it's difficult to shower with one hand since you must avoid slipping by holding such bar.
7.0 Good
Pros: 259$ no food... its not cool
Cons: No food 259$
The Sheraton’s San Juan branch is located in the heart of historic and romantic old San Juan, directly on the waterfront. A myriad of restaurants, art galleries, museums, and upscale stores welcome visitors, inviting them to linger in the city. The rooms range from a smaller guest room with no view to an expansive executive suite with views of both the city and the ocean. Babysitting services and free Wi-Fi appeal to families while all travelers enjoy three differing breakfast options. The Sheraton Fitness room and indoor pool provide excellent accommodations for staying consistent with workout routines; however, the rooftop pool steals the show- a favorite among guests. The hotel’s Palio Restaurant serves local delicacies and Puerto Rican Fusion dishes. Meanwhile, the AROMA Wine & Coffee Lounge offers adults a place to relax. The local area offers free trolley services. Within a half mile lay many local attractions including Fortress El Morro, Galeria Botello, and El Capitolio making the hotel pedestrian-friendly. For those wanting to venture further out, the Zen Spa, Mimar area, and Condado beaches are within a two-mile radius of the hotel. The combination of quality hospitality and location make the Sheraton one of the premier hotels in the historic old San Juan area.
With a stay at La Terraza de San Juan in San Juan (San Juan Antiguo), you'll be a 3-minute walk from San Juan Cathedral and 5 minutes by foot from Convento de Los Dominicos. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
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Overall 8.5 Excellent
Based on 640 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The bed was so comfortable.. The rooftop pool was amazing and being a 15 walk from everything was great..
Excellent
10.0
Okay
5.5
Pros: Nice hotel in the middle of Old San Juan. Spacious room for the 5 of us. Half a block away from Jibarito, a very good restaurant. Rooftop pool is nice also. Kenya, bartender, is great company and provides great service.
Excellent
10.0
Pros: We stayed in room number 5. It was amazing!! We live in Culebra and don’t usually stay in OSJ when we come over. It now that we’ve stayed here, we’ll be staying again for sure!!
Excellent
8.0
Pros: It’s a beautiful colonial style boutique hotel in the heart of old San Juan. The rooms are gorgeous - with tiles on the floor and high wooden beamed ceilings. Bed was large and really comfortable.
Excellent
8.3
Pros: Great location, beautiful decor
Excellent
8.0
Pros: Room was great
Excellent
10.0
Pros: The front desk customer service was the best I’ve found so far on the island.
Excellent
9.5
Pros: The breakfast are nice, simple but good. The service excellent, pool and the view to bay are amazing!
Excellent
10.0
Pros: I loved my little courtyard.. we had the whole bottom floor apartment, which included two bedrooms and a bathroom. All of this was around a small rustic courtyard that gave lots of sun light and fresh air. Also, the location is perfect!! Not to close to any of the touristy destinations but close enough to walk and enjoy Viejo San Juan! I will definitely return to Viejo San Juan and I would definitely stay at La Terraza again!!
Excellent
9.3
Pros: Comfortable room, cute decor, friendly staff, rooftop area, great location in the center of everything.
Good
7.0
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Details
Reviews
Overall 8.5 Excellent
Based on 640 reviews
Vibe
9.3
Location
8.9
Service
8.3
WiFi
7.5
Amenities
7.3
Room
7.0
Comfort
6.8
Breakfast
6.6
Vibe
9.0
Location
9.0
Service
8.3
Amenities
7.6
Room
6.9
Breakfast
6.8
Comfort
6.8
Location
8.6
Room
6.4
10.0 Excellent
Pros: The bed was so comfortable.. The rooftop pool was amazing and being a 15 walk from everything was great..
Cons: The rooms should have phones.
10.0 Excellent
Pros:
Cons: Bar service could've been better but staff in checkin/checkout were excellent.
5.5 Okay
Pros: Nice hotel in the middle of Old San Juan. Spacious room for the 5 of us. Half a block away from Jibarito, a very good restaurant. Rooftop pool is nice also. Kenya, bartender, is great company and provides great service.
Cons: We didn’t get towels until the second day and in the afternoon. Breakfast was very expensive (typical for the area) but food was very mediocre. Also, the lady at the front desk was not very helpful.
10.0 Excellent
Pros: We stayed in room number 5. It was amazing!! We live in Culebra and don’t usually stay in OSJ when we come over. It now that we’ve stayed here, we’ll be staying again for sure!!
Cons: The only slight problem was the electricity was out and the a/c couldn’t run at night and the elevator wasn’t working (Bc of power out). That was more a complaint from the family we were traveling with bc they’re from off island. It wasn’t too hot in the evening. Maybe a fan would’ve been just fine.
8.0 Excellent
Pros: It’s a beautiful colonial style boutique hotel in the heart of old San Juan. The rooms are gorgeous - with tiles on the floor and high wooden beamed ceilings. Bed was large and really comfortable.
Cons: Water in the bathroom was lukewarm at most. Breakfast service was extremely slow and food quality was poor.
8.3 Excellent
Pros: Great location, beautiful decor
Cons: no breakfast bar offering fruit, water, or quick snack for on the go...
8.0 Excellent
Pros: Room was great
Cons: Had to ask for towels, included breakfast was not very good. Let folks order whatever or don’t offer breakfast included
10.0 Excellent
Pros: The front desk customer service was the best I’ve found so far on the island.
Cons:
9.5 Excellent
Pros: The breakfast are nice, simple but good. The service excellent, pool and the view to bay are amazing!
Cons: Everything are good!
10.0 Excellent
Pros: I loved my little courtyard.. we had the whole bottom floor apartment, which included two bedrooms and a bathroom. All of this was around a small rustic courtyard that gave lots of sun light and fresh air. Also, the location is perfect!! Not to close to any of the touristy destinations but close enough to walk and enjoy Viejo San Juan! I will definitely return to Viejo San Juan and I would definitely stay at La Terraza again!!
Cons: N/A
9.3 Excellent
Pros: Comfortable room, cute decor, friendly staff, rooftop area, great location in the center of everything.
Cons: Keep in mind it's a very old building, the toilet was a bit of an issue. It took a very, very long time to be able to flush. So if your going with a couple of people, be aware of that.
7.0 Good
Pros:
Cons: The WiFi was broken for an entire day and when traveling for business this is critical.
With a stay at La Terraza de San Juan in San Juan (San Juan Antiguo), you'll be a 3-minute walk from San Juan Cathedral and 5 minutes by foot from Convento de Los Dominicos. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
With a stay at The Gallery Inn in San Juan (San Juan Antiguo), you'll be within a 5-minute walk of Convento de Los Dominicos and San Juan Cathedral. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 458 reviews
All reviews
- All reviews
- Couples
Excellent
8.8
Pros: Such a magical inn! Thoroughly enjoyed hearing beautiful piano music floating down to my room one morning. Wonderful place for those adventurous and creative souls who love getting off the beaten path and can appreciate the uniqueness and history of this inn.
Excellent
9.5
Good
7.5
Pros: Beautiful location and unique space in Old San Juan.
Excellent
10.0
Pros: It was extremely haunted cool and otherworldly. The whole thing seemed like a weird dream. And the music performances!
Excellent
9.5
Pros: n/a
Excellent
10.0
Pros: July 2019 - This place was very cool to explore. There's always someplace new you haven't looked. From the amazing parrots, the piano bar, sweeping views of Old Town San Juan. Even the pool was like nothing I'd ever seen before. If you like distinctive, unique, even a little quirky - boutique Inns, this place is for you. If you're an awards-points, big-chain hotel, kind of traveler, there are a million other places to stay, where you will get the exact experience you expect...every time. However, for a little adventure, this place is it. The staff at The Gallery Inn was super friendly, helpful, like all those we met in Puerto Rico. Snuggled in between the two Major Forts, the location is an easy walk to any place you want to go in Old Town.
Excellent
10.0
Pros: The property was amazing - the most unique hotel/inn that I have ever visited. From the numerous courtyards and sitting areas, to the beautiful pool, and of course the amazing collection of art and sculpture, it was just incredible. The room was so charming, and blended the historical elements of the inn with beautiful artwork and decor. We were also fortunate enough to have a balcony overlooking the sea. Spent every evening relaxing in the Cannon Room listening to music and visiting with other guests. The location is terrific as well - all of the best restaurants, bars and shops are easily within walking distance. I really can't say enough good things about our experience. You do forgo some of the conveniences of newer hotels (for example, no elevators - but this building dates to the 1700s!), but the beauty and character more than make up for this. My wife and I can't wait to return to the inn and Old San Juan.
Excellent
10.0
Pros: Unique and beautiful with tons of spots to lounge and appreciate the scenery. Super friendly, helpful and responsive staff. Amazing location. The Inn was one of the highlights of the beautiful neighborhood.
Excellent
10.0
Pros: Love the decor and location! Our kids also enjoyed the birds and the roof top deck!
Okay
5.4
Pros: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.
Excellent
9.5
Pros: Everything beautiful
Details
Reviews
Overall 8.5 Excellent
Based on 458 reviews
Location
8.9
Service
8.7
Vibe
8.5
Amenities
5.8
Room
5.7
Value
4.8
Food
3.6
Breakfast
3.2
Cleanliness
3.1
WiFi
0.0
Location
9.2
Room
5.4
8.8 Excellent
Pros: Such a magical inn! Thoroughly enjoyed hearing beautiful piano music floating down to my room one morning. Wonderful place for those adventurous and creative souls who love getting off the beaten path and can appreciate the uniqueness and history of this inn.
Cons: Wouldn’t be good for those who have balance issues or difficulty with uneven surfaces, but then, it’s part of the character of this place.
9.5 Excellent
Pros:
Cons: I’m writing this review with our upgraded room in mind (Hector A) with the ocean view just because we stayed in the room Jan Marie at first and the lighting was really bad! The room itself wasn’t the best and the “garden view” wasn’t really a garden view. What made us upgrade our room was finding a dead cockroach under our table :(. Our friends had the ocean view room and we loved it. It was so different than the downstairs. The toilet paper was even better quality haha. To sum it up, the staff was first class, the hotel itself and the tropical parrots that live in it were stunning, and you can’t go wrong unless you settle for one of the cheaper rooms.
7.5 Good
Pros: Beautiful location and unique space in Old San Juan.
Cons: The check-in process is more time consuming than it needs to be. Our room faced the street and was noisy. Continental breakfast was very basic, ie. one type of cereal, toast, coffee. There's a cook available to make eggs, bacon, etc.
10.0 Excellent
Pros: It was extremely haunted cool and otherworldly. The whole thing seemed like a weird dream. And the music performances!
Cons: Nothing.
9.5 Excellent
Pros: n/a
Cons: Shower
10.0 Excellent
Pros: July 2019 - This place was very cool to explore. There's always someplace new you haven't looked. From the amazing parrots, the piano bar, sweeping views of Old Town San Juan. Even the pool was like nothing I'd ever seen before. If you like distinctive, unique, even a little quirky - boutique Inns, this place is for you. If you're an awards-points, big-chain hotel, kind of traveler, there are a million other places to stay, where you will get the exact experience you expect...every time. However, for a little adventure, this place is it. The staff at The Gallery Inn was super friendly, helpful, like all those we met in Puerto Rico. Snuggled in between the two Major Forts, the location is an easy walk to any place you want to go in Old Town.
Cons:
10.0 Excellent
Pros: The property was amazing - the most unique hotel/inn that I have ever visited. From the numerous courtyards and sitting areas, to the beautiful pool, and of course the amazing collection of art and sculpture, it was just incredible. The room was so charming, and blended the historical elements of the inn with beautiful artwork and decor. We were also fortunate enough to have a balcony overlooking the sea. Spent every evening relaxing in the Cannon Room listening to music and visiting with other guests. The location is terrific as well - all of the best restaurants, bars and shops are easily within walking distance. I really can't say enough good things about our experience. You do forgo some of the conveniences of newer hotels (for example, no elevators - but this building dates to the 1700s!), but the beauty and character more than make up for this. My wife and I can't wait to return to the inn and Old San Juan.
Cons: I feel petty stating that the WiFi coverage in the rooms wasn't very good - my guess is that the construction of the hotel likely makes signal coverage difficult. Other than that, my only other recommendation would be to include some fresh fruit or pastries at the morning breakfast. But beyond these two minor issues no complaints at all!
10.0 Excellent
Pros: Unique and beautiful with tons of spots to lounge and appreciate the scenery. Super friendly, helpful and responsive staff. Amazing location. The Inn was one of the highlights of the beautiful neighborhood.
Cons: A little strange not having a window in our room, because we couldn't tell the time, but did help is sleep.
10.0 Excellent
Pros: Love the decor and location! Our kids also enjoyed the birds and the roof top deck!
Cons:
5.4 Okay
Pros: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.
Cons: The customer service really falls flat. It was hit and miss with the staff. A couple of the staff were kind and somewhat hospitable, but there were several who weren't. The amenities were also lacking. If you are hoping for comfortable spaces to relax and read a book, you're really going to be disappointed. The breakfast consists of dry cornflakes, doll-size cups for coffee, and sliced bread, and store-bought lemon loaf. We heard a rumor that you could request eggs, but no one on staff mentioned this to us, and the guy in the "kitchen" certainly didn't give you the feeling that he would be happy to make anything...maybe it was his lack of eye contact or his back always turned to guests. We were happy to have stayed there once, but we wouldn't stay there again.
9.5 Excellent
Pros: Everything beautiful
Cons:
With a stay at The Gallery Inn in San Juan (San Juan Antiguo), you'll be within a 5-minute walk of Convento de Los Dominicos and San Juan Cathedral. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
A stay at Da'House Hotel places you in the heart of San Juan, within a 10-minute walk of Port of San Juan and San Juan Cathedral. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 8.1 Excellent
Based on 882 reviews
All reviews
- All reviews
- Couples
Good
6.8
Pros: The property outside look great but inside when we were first given the room the room had mold and Harsh air quality due to the mold in the room
Okay
5.8
Pros: Location,location,location!!!
Excellent
9.3
Pros: Towels, sheets, were all abundant and clean. Great air conditioning in rooms.
Excellent
10.0
Pros: Bed
Mediocre
2.5
Pros: Nothing all was bad
Good
6.0
Pros: Very helpful desk staff. Good wifi.
Excellent
9.5
Pros: There was no breakfast or food but the room was nice n cute. Clean. Most important.
Excellent
10.0
Okay
5.8
Pros: Location. Everything is walking distance
Mediocre
2.0
Okay
5.0
Pros: location
Mediocre
2.0
Pros: The location was good.
Details
Reviews
Overall 8.1 Excellent
Based on 882 reviews
Location
9.3
Service
8.7
WiFi
6.9
Room
4.9
Amenities
3.3
Breakfast
1.5
Pool
1.5
Wellness
1.4
Location
9.5
Service
8.8
Comfort
4.5
Room
3.6
Amenities
3.4
6.8 Good
Pros: The property outside look great but inside when we were first given the room the room had mold and Harsh air quality due to the mold in the room
Cons: Not much Nice much more improvement
5.8 Okay
Pros: Location,location,location!!!
Cons: NO ELEVATOR. SHOWER WAS FALLING APART. NO HOT WATER.
9.3 Excellent
Pros: Towels, sheets, were all abundant and clean. Great air conditioning in rooms.
Cons: We did not know there was a small pool on the roof until we left!
10.0 Excellent
Pros: Bed
Cons: Climbing the stairs
2.5 Mediocre
Pros: Nothing all was bad
Cons: Not did work proper
6.0 Good
Pros: Very helpful desk staff. Good wifi.
Cons: Truly disappointing shower with only very short bursts of scalding hot water but most of the time a trickle of freezing water.
9.5 Excellent
Pros: There was no breakfast or food but the room was nice n cute. Clean. Most important.
Cons: Bathroom n shower is small.
10.0 Excellent
Pros:
Cons: The water pressure is very weak... but besides that this hotel is nice...
5.8 Okay
Pros: Location. Everything is walking distance
Cons: Bathroom are too small. Couldn’t even stretch my arms in the shower
2.0 Mediocre
Pros:
Cons: We arrived on December 5, 2018. I called on November 29, 2018 to be assured that a late arrival would be ok, as our airline reservation was changed to a later time. When we arrived at Da'house Hotel, at 1:45 a.m., there was no one to check us in. We had to find a different Hotel, the Hyatt Place, and spent $321.00 for room. Very angry and disappointed was our mood.
5.0 Okay
Pros: location
Cons: small average room,used sheets and pilow cases with someones hair on it
2.0 Mediocre
Pros: The location was good.
Cons: We had NO HOT WATER and we got bug bites from staying there. I spoke with management on four separate occasions. Nothing was done. We paid an inordinate amount for a room in which we could not shower for 3 days and we feel cheated.
A stay at Da'House Hotel places you in the heart of San Juan, within a 10-minute walk of Port of San Juan and San Juan Cathedral. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Located in San Juan (San Juan Antiguo), My Hotel in Puerto Rico is within a 5-minute walk of Pier 1 and La Fortaleza - Palacio de Santa Catalina. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Overall 8.1 Excellent
Based on 400 reviews
All reviews
- All reviews
- Couples
- Solo
Okay
5.8
Pros: Nothing
Good
7.5
Pros: The bed was comfortable
Excellent
8.3
Pros: Room is a little bit of small than I thought.
Excellent
8.8
Pros: The room was super clean. The place was quiet and calm, which was surprising as the location is dead in the middle of all tourist craziness. My girlfriend and I felt so relaxed with how quiet and cool the room was. It didnt feel like we were checking in to a hotel. It honestly felt like we were coming back home to our own room. For our next getaway I would definitely keep My Hotel in mind.
Good
6.8
Pros: Nice location and for the money it wasn't too bad
Good
7.7
Pros: Unique, step out in two old San Juan! We are easy people so it met our needs we like being in the middle of things so you give up a little luxury
Good
7.1
Pros: Great location and quite spacious and clean.
Excellent
10.0
Pros: Location. Cleanliness. Very Quiet despite the hotel's location in the center of Old San Juan..
Excellent
10.0
Pros: Great location
Excellent
10.0
Pros: The hotel very clean and safe
Excellent
10.0
Pros: Location
Okay
5.5
Details
Reviews
Overall 8.1 Excellent
Based on 400 reviews
Location
9.3
Vibe
8.4
Service
8.1
WiFi
7.6
Value
5.2
Comfort
4.4
Amenities
3.8
Room
3.7
Location
9.1
Cleanliness
5.7
Room
3.0
Room
3.1
5.8 Okay
Pros: Nothing
Cons: The hard bed, no working tv, no one to call to fix tv, and staff was not helpful in any way.
7.5 Good
Pros: The bed was comfortable
Cons:
8.3 Excellent
Pros: Room is a little bit of small than I thought.
Cons: No windows in the room.
8.8 Excellent
Pros: The room was super clean. The place was quiet and calm, which was surprising as the location is dead in the middle of all tourist craziness. My girlfriend and I felt so relaxed with how quiet and cool the room was. It didnt feel like we were checking in to a hotel. It honestly felt like we were coming back home to our own room. For our next getaway I would definitely keep My Hotel in mind.
Cons: Not a deal breaker by any means. But the right side of the bed frame creaked and it would crack loudly every so often.
6.8 Good
Pros: Nice location and for the money it wasn't too bad
Cons: It's a great location and beautifully decorated inside. It is safe and secure, however there isn't a full time front desk attendant, and if you have a problem y the toilet in my room didn't flush properly, the hot water didn't work in the shower,
7.7 Good
Pros: Unique, step out in two old San Juan! We are easy people so it met our needs we like being in the middle of things so you give up a little luxury
Cons:
7.1 Good
Pros: Great location and quite spacious and clean.
Cons: No charm at all, which is the point of staying in Old San Juan.
10.0 Excellent
Pros: Location. Cleanliness. Very Quiet despite the hotel's location in the center of Old San Juan..
Cons:
10.0 Excellent
Pros: Great location
Cons: Close to everything
10.0 Excellent
Pros: The hotel very clean and safe
Cons: The tv wasn’t working
10.0 Excellent
Pros: Location
Cons: Milan was an excellent host. Clean and in a great location.
5.5 Okay
Pros:
Cons: Contrary to the description, there no staff on-site for 24 hrs. At the front door there is a phone number (if you don't have a cell phone you are out of luck) where you can leave a message, and some time later somebody might call you back, and some 15-30 min. after that somebody may show up. Sometimes, the phone number does not work at all. Overall, the place has an air of neglect, with apparently not many quests, and some issues with the toilet flush and window.
Located in San Juan (San Juan Antiguo), My Hotel in Puerto Rico is within a 5-minute walk of Pier 1 and La Fortaleza - Palacio de Santa Catalina. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Navona Studios is located in historic Old San Juan, within walking distance of shops, restaurants, and local cultural attractions. This hotel sits in the Navona fine jewelry building, occupying the upper two floors of the three-floor building, with a fine jewelry and sunglass store on the main level. The hotel has a private entrance from the street and a second-floor lobby that includes complimentary WiFi. The hotel is about 20 minutes from the airport and is close to public transportation. Paid parking is available on the street in front of the hotel and in nearby lots. The guest rooms at Navona Studios all include complimentary WiFi, flat screen TVs, individual climate control, satellite channels, mini-fridges, and private bathrooms. Select rooms feature private balconies and upgraded furnishings and amenities. There are 16 non-smoking apartment-type rooms at this property. The hotel also features a beach nearby, as well as a rooftop terrace space for relaxing and looking out over the city skyline and nearby beaches. There is a self-service laundry facility on site for guest use, as well as a limited-hour front desk. This studio property is located within steps of many great attractions, including the Museo del Mar, Casa del Libro, San Juan Cathedral, and Pier 1. Guests can also walk to the Statue of Ponce de Leon, and Castillo San Felipe del Morro. The hotel does not allow pets and the entire property is smoke-free. This is an adults-only accommodation that does provide luggage storage services.
Overall 7.9 Good
Based on 572 reviews
All reviews
- All reviews
- Couples
Excellent
10.0
Pros: My first three nights here, I stayed at a room with a balcony and it was amazing. It's right in the heart of Old San Juan so you get to wake up eaveryday with the beautiful city noice of the livily city outside. It really is an amazing place to stay for a long time. Try to stay in a room with balcony, you will love it.
Excellent
9.5
Pros: Location, privacy, first class for fraction of cost. Only issue was handled expertly. I loved it. Go!! Old San Juan one of best cities I’ve ever been to and this is worthwhile place to stay at! Big ups!
Excellent
8.8
Pros: Great location, good value for the price
Good
6.3
Pros: Near most known touristic places and cheap
Excellent
10.0
Pros: The view on top and the balcony. The bed super comfortable and very cold all day.
Excellent
10.0
Pros: Perfect location.
Good
7.5
Pros: The location !
Excellent
8.8
Pros: Fantastic location for exploring old san Juan. We were staying the night of the protests and although it was very noisy (not the property's fault!) We still felt safe.
Okay
5.7
Pros: The location is in san juan
Okay
5.0
Pros: Great location and tastefully decorated
Excellent
8.8
Pros: We were there in the middle of the civil unrest and the owner called me to say she was moving us to the back of the building. Our room worked out great and I thought it was very considerate to call us in Michigan and explain the situation and then make sure we felt safe.
Okay
5.8
Details
Reviews
Overall 7.9 Good
Based on 572 reviews
Location
9.1
Value
8.8
WiFi
8.5
Amenities
5.8
Room
5.2
Comfort
4.2
Service
4.2
Breakfast
3.6
Location
8.9
Amenities
5.6
Room
4.7
Service
4.2
Comfort
4.1
10.0 Excellent
Pros: My first three nights here, I stayed at a room with a balcony and it was amazing. It's right in the heart of Old San Juan so you get to wake up eaveryday with the beautiful city noice of the livily city outside. It really is an amazing place to stay for a long time. Try to stay in a room with balcony, you will love it.
Cons: I absolutely hated that there's never parking available at any time of the day for your rental car. If you don't have a car then this will be the perfect place for you.
9.5 Excellent
Pros: Location, privacy, first class for fraction of cost. Only issue was handled expertly. I loved it. Go!! Old San Juan one of best cities I’ve ever been to and this is worthwhile place to stay at! Big ups!
Cons: Nothing
8.8 Excellent
Pros: Great location, good value for the price
Cons: Not the friendliest service
6.3 Good
Pros: Near most known touristic places and cheap
Cons: The place serves it purpose of having somewhere to rest at night but there is no body to change essential such as towel, bed sheets, bathroom garbage bags, etc.
10.0 Excellent
Pros: The view on top and the balcony. The bed super comfortable and very cold all day.
Cons: A little leak at the sink and no hot water.
10.0 Excellent
Pros: Perfect location.
Cons:
7.5 Good
Pros: The location !
Cons:
8.8 Excellent
Pros: Fantastic location for exploring old san Juan. We were staying the night of the protests and although it was very noisy (not the property's fault!) We still felt safe.
Cons:
5.7 Okay
Pros: The location is in san juan
Cons: It was very loud
staff was unavailable after 1830
bathroom was small
balcony is small
dirty
5.0 Okay
Pros: Great location and tastefully decorated
Cons: The beds were literally like lying on a bag of metal pipes. The most uncomfortable hotel stay ever.
8.8 Excellent
Pros: We were there in the middle of the civil unrest and the owner called me to say she was moving us to the back of the building. Our room worked out great and I thought it was very considerate to call us in Michigan and explain the situation and then make sure we felt safe.
Cons: There is nothing we didn’t like.
5.8 Okay
Pros:
Cons: AC was not keeping room cool. Neither using the fan. Was little hot. I not sleep well. Also bathroom very small. One person at the time without space to move in it.
Navona Studios is located in historic Old San Juan, within walking distance of shops, restaurants, and local cultural attractions. This hotel sits in the Navona fine jewelry building, occupying the upper two floors of the three-floor building, with a fine jewelry and sunglass store on the main level. The hotel has a private entrance from the street and a second-floor lobby that includes complimentary WiFi. The hotel is about 20 minutes from the airport and is close to public transportation. Paid parking is available on the street in front of the hotel and in nearby lots. The guest rooms at Navona Studios all include complimentary WiFi, flat screen TVs, individual climate control, satellite channels, mini-fridges, and private bathrooms. Select rooms feature private balconies and upgraded furnishings and amenities. There are 16 non-smoking apartment-type rooms at this property. The hotel also features a beach nearby, as well as a rooftop terrace space for relaxing and looking out over the city skyline and nearby beaches. There is a self-service laundry facility on site for guest use, as well as a limited-hour front desk. This studio property is located within steps of many great attractions, including the Museo del Mar, Casa del Libro, San Juan Cathedral, and Pier 1. Guests can also walk to the Statue of Ponce de Leon, and Castillo San Felipe del Morro. The hotel does not allow pets and the entire property is smoke-free. This is an adults-only accommodation that does provide luggage storage services.
With a stay at Hotel Plaza De Armas Old San Juan in San Juan (San Juan Antiguo), you'll be steps from San Juan Cathedral and 3 minutes by foot from La Fortaleza - Palacio de Santa Catalina. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
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Overall 7.9 Good
Based on 448 reviews
All reviews
- All reviews
- Couples
- Families
Good
7.5
Pros: Friendly staff Very clean room
Good
7.0
Pros: Location is amazing
Okay
4.2
Pros: Cheap hotel one step above a hostel.
Good
7.5
Pros: Location, AC, Bed were very good
Excellent
8.0
Excellent
8.8
Pros: Accessibility to restaurants, church, stores and other facilities.
Excellent
8.8
Pros: The proximity to everything. We where able to walk all of Old San Juan from the Hotel.
Excellent
8.3
Pros: The location is very good its close to everything in Old san juan, they are open 24hrs so there was someone to welcome us even though we arrived late at night. The stuff is Super friendly and helped us in everything we asked for. The king size suite with balcony was a good size with comfortable king size bed a shower room and a small authentic balcony facing the street .It was nice to see life go by from the balcony. Lovely . Full AC and Cable Tv great .
Okay
4.5
Pros: The location and the room had a functioning safe
Good
6.2
Pros: Location was great
Excellent
10.0
Pros: Location is excellent. It is in the heart of San Juan and at walking distance of food, museums, everything you need is nearby. The staff is great, really friendly and helpful. Will definitely be back.
Good
7.0
Pros: good coffee and location
Details
Reviews
Overall 7.9 Good
Based on 448 reviews
Location
9.4
Service
8.9
Breakfast
4.3
Room
4.3
WiFi
1.8
Location
9.2
Service
9.0
Comfort
5.7
Room
5.3
Location
9.2
Room
3.5
7.5 Good
Pros: Friendly staff Very clean room
Cons: Felt more Like a motel room No Windows
7.0 Good
Pros: Location is amazing
Cons: Needs painting /maintenance
4.2 Okay
Pros: Cheap hotel one step above a hostel.
Cons:
7.5 Good
Pros: Location, AC, Bed were very good
Cons: There never was any hot water or water pressure. I was told to let the water run for 5 min, but that didn’t do it.
8.0 Excellent
Pros:
Cons: Not the cleanest place. Bathroom needed painting
8.8 Excellent
Pros: Accessibility to restaurants, church, stores and other facilities.
Cons: No refrigerator.
8.8 Excellent
Pros: The proximity to everything. We where able to walk all of Old San Juan from the Hotel.
Cons: It is an old building and the elevator is very small. It just fit my sister and I with two luggage’s. We took the stair majority of the time and they too can only fit one person at a time. It you want to sleep i’ll suggestion you don’t book a room with a view because the plaza gets very loud at night.
8.3 Excellent
Pros: The location is very good its close to everything in Old san juan, they are open 24hrs so there was someone to welcome us even though we arrived late at night. The stuff is Super friendly and helped us in everything we asked for. The king size suite with balcony was a good size with comfortable king size bed a shower room and a small authentic balcony facing the street .It was nice to see life go by from the balcony. Lovely . Full AC and Cable Tv great .
Cons: The arrangement of the room meant it was difficult to watch tv and a smell of mildew in the shower . The sheets were stained when we arrived but changed immediately . In the front room you might have noise on the mornings from the street cleaning
4.5 Okay
Pros: The location and the room had a functioning safe
Cons: There was no window (not in bedroom or bathroom), reception staff were supremely disinterested.
6.2 Good
Pros: Location was great
Cons:
10.0 Excellent
Pros: Location is excellent. It is in the heart of San Juan and at walking distance of food, museums, everything you need is nearby. The staff is great, really friendly and helpful. Will definitely be back.
Cons: The room I stayed in didn't have a small refrigerator. I think it would be nice to have one, that way you can have some refreshments in the room at night.
7.0 Good
Pros: good coffee and location
Cons: Hotel should provide a bottle of water in the room .
With a stay at Hotel Plaza De Armas Old San Juan in San Juan (San Juan Antiguo), you'll be steps from San Juan Cathedral and 3 minutes by foot from La Fortaleza - Palacio de Santa Catalina. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
A restored classical building located in the heart of Old San Juan city and within walking distance of the most important historical sites in Old San Juan, Puerto Rico. Our hotel is located in the center of the culinary district SOFO (South of Fortaleza street) where some of the best restaurants and bars of the island are located. Come and experience our unique and personalized services with an European ambiance.
Overall 7.6 Good
Based on 822 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: I love that the hotel was located in Old San Juan excellent proximity to everything. The staff was helpful and friendly.
Excellent
9.3
Pros: Super friendly staff, clean and on site bar and restaurant.
Okay
5.5
Pros: Location to cruise ship & price ... location to shops
Excellent
9.4
Pros: Hotel Milano is located right in the heart of Old San Juan, a short walk away from the cruise port, the Fort and about a 10 minute drive to the airport. There were ample shops, restaurants and bars in the surrounding streets which made for plenty to do. Beaches are near by as well. The rooftop restaurant is amazing - especially the wonderful staff and fantastic local food.
Okay
4.5
Pros: Great location and closeness to the cruise port
Good
7.5
Excellent
10.0
Pros: It was near everything!!!
Excellent
9.5
Pros: The location and excellent staff make this little Hotel a very special experience.
Excellent
10.0
Pros: Excellent location. Enjoyed a meal on the rooftop restaurant.
Excellent
9.5
Pros: It was almost beyond my expectations The welcome was warm The restaurant team was so friendly, kind I felt like in paradise Truly, Thank you so much
Good
6.8
Pros: Location, rooftop restaurant
Excellent
8.0
Pros: Location and friendliness of staff
Details
Reviews
Overall 7.6 Good
Based on 822 reviews
Bar
9.4
Food
9.3
Location
9.3
WiFi
7.5
Service
7.1
Cleanliness
4.5
Amenities
4.5
Breakfast
4.0
Room
3.8
Comfort
3.1
Location
9.5
Food
9.0
Service
6.9
Cleanliness
4.7
Room
3.4
Location
9.5
Food
9.3
Service
7.3
Cleanliness
4.1
Comfort
3.0
Room
2.8
Service
6.8
10.0 Excellent
Pros: I love that the hotel was located in Old San Juan excellent proximity to everything. The staff was helpful and friendly.
Cons: There is no parking at the location.
9.3 Excellent
Pros: Super friendly staff, clean and on site bar and restaurant.
Cons: A tad dated, but excellent for where it is and the price.
5.5 Okay
Pros: Location to cruise ship & price ... location to shops
Cons: Carpet was dirty.... air conditioning had a wall switch to either cut off or cut on...bed was too low but it was comfortable...
9.4 Excellent
Pros: Hotel Milano is located right in the heart of Old San Juan, a short walk away from the cruise port, the Fort and about a 10 minute drive to the airport. There were ample shops, restaurants and bars in the surrounding streets which made for plenty to do. Beaches are near by as well. The rooftop restaurant is amazing - especially the wonderful staff and fantastic local food.
Cons: Some of the rooms are quite small and not by any means luxurious, but they were clean and in order.
4.5 Okay
Pros: Great location and closeness to the cruise port
Cons: The property smelled so strong of mould and mildew I felt like I could taste it. Someone’s clothes were left in the closest leaving us to wonder if the room had been cleaned. My husband found a cockroach in the hallway.
7.5 Good
Pros:
Cons: Bathroom had hairs all over on the walls and floor .
10.0 Excellent
Pros: It was near everything!!!
Cons:
9.5 Excellent
Pros: The location and excellent staff make this little Hotel a very special experience.
Cons:
10.0 Excellent
Pros: Excellent location. Enjoyed a meal on the rooftop restaurant.
Cons: All good.
9.5 Excellent
Pros: It was almost beyond my expectations The welcome was warm The restaurant team was so friendly, kind I felt like in paradise Truly, Thank you so much
Cons: Nothing
6.8 Good
Pros: Location, rooftop restaurant
Cons: The room had no windows, there was an odd smell in the hallways/rooms and the bedding was old/off-white in color.
8.0 Excellent
Pros: Location and friendliness of staff
Cons: New carpet.
A restored classical building located in the heart of Old San Juan city and within walking distance of the most important historical sites in Old San Juan, Puerto Rico. Our hotel is located in the center of the culinary district SOFO (South of Fortaleza street) where some of the best restaurants and bars of the island are located. Come and experience our unique and personalized services with an European ambiance.
Chateau Cervantes Hotel offers warm and modern lodgings in the heart of Old San Juan. It provides ideal lodgings for solo travelers, business guests, couples, and families alike and is centrally located within proximity to man must-see attractions. Located in Old San Juan, Chateau Cervantes Hotel is a short drive from Fernando Luis Ribas Dominicci Airport. It’s surrounded by the Caribbean Sea and the Atlantic Ocean, making it ideal for those who love warm, sandy beaches and water sports. The hotel is also near popular points of interest like Plaza Colon, Antiguo Casino, Castillo San Cristobal, and Museo de Arte e Historia. Accommodations are comfortable and spacious. Guests can choose a Queen Room with a king bed outfitted with Egyptian cotton sheets and a custom mattress, a Suite with bed choice and living room, or a Presidential Suite with private elevator and private terrace. All rooms feature flat screen TVs and private bathrooms. Continental breakfast is offered to all guests, and there are also many unmissable restaurants and bars in the area. Vaca Brava grills delectable meats, while Mojito’s Restaurant is your spot for fresh Caribbean fare. Kid-friendly Buns Burger Shop offers fast-casual eats, and Moreno Spot Bar & Grill is ideal for late-night bites and drinks. Other amenities offered by Chateau Cervantes Hotel include a 24-hour front desk and a relaxing Jacuzzi hot tub. Whether you’re in Old San Juan for work or play, a stay at Chateau Cervantes Hotel is sure to meet your every need and provide easy access to this historic and thrilling destination.
Overall 7.6 Good
Based on 63 reviews
All reviews
- All reviews
Excellent
9.1
Pros: Great location in Old San Juan. We were going on a Windstar cruise and were able to walk the short distance to our ship. The staff was very helpful and our room was comfortable.
Excellent
8.0
Pros: staff & location
Excellent
9.7
Pros: Location is great. The whole vibe in the area is awesome. Great friendly staff. Beautiful hotel. Loved it. Would recommend.
Details
Reviews
Overall 7.6 Good
Based on 63 reviews
Location
9.2
Service
8.0
Comfort
6.3
Breakfast
6.0
Room
5.9
Cleanliness
2.0
9.1 Excellent
Pros: Great location in Old San Juan. We were going on a Windstar cruise and were able to walk the short distance to our ship. The staff was very helpful and our room was comfortable.
Cons:
8.0 Excellent
Pros: staff & location
Cons:
9.7 Excellent
Pros: Location is great. The whole vibe in the area is awesome. Great friendly staff. Beautiful hotel. Loved it. Would recommend.
Cons:
Chateau Cervantes Hotel offers warm and modern lodgings in the heart of Old San Juan. It provides ideal lodgings for solo travelers, business guests, couples, and families alike and is centrally located within proximity to man must-see attractions. Located in Old San Juan, Chateau Cervantes Hotel is a short drive from Fernando Luis Ribas Dominicci Airport. It’s surrounded by the Caribbean Sea and the Atlantic Ocean, making it ideal for those who love warm, sandy beaches and water sports. The hotel is also near popular points of interest like Plaza Colon, Antiguo Casino, Castillo San Cristobal, and Museo de Arte e Historia. Accommodations are comfortable and spacious. Guests can choose a Queen Room with a king bed outfitted with Egyptian cotton sheets and a custom mattress, a Suite with bed choice and living room, or a Presidential Suite with private elevator and private terrace. All rooms feature flat screen TVs and private bathrooms. Continental breakfast is offered to all guests, and there are also many unmissable restaurants and bars in the area. Vaca Brava grills delectable meats, while Mojito’s Restaurant is your spot for fresh Caribbean fare. Kid-friendly Buns Burger Shop offers fast-casual eats, and Moreno Spot Bar & Grill is ideal for late-night bites and drinks. Other amenities offered by Chateau Cervantes Hotel include a 24-hour front desk and a relaxing Jacuzzi hot tub. Whether you’re in Old San Juan for work or play, a stay at Chateau Cervantes Hotel is sure to meet your every need and provide easy access to this historic and thrilling destination.
Staying in one of the 20 available Posada San Francisco apartments, guests can relax on a terrace with views of the beautiful surroundings of the northern edge of the island, facing the endless blue of the Atlantic Ocean. The apartment rooms feature a shared bathroom and modern comforts like free WiFi, individual climate control and television. A communal kitchen is also at guests’ disposal, great for groups in multiple rooms to gather and commune. Each unit has a bedroom with dining table and double beds, single beds or bunk beds accommodating up to three people available. The property is surrounded by beautiful beaches, historic cathedrals, and the castle called Castillo de San Cristobal, which is less than 200 yards away. Restaurants and bars are all just a short distance from the front doors including the notable Marmalade Restaurant & Wine Bar, The Parrot Club, Caficultura, and Aguaviva can be found within an easy five minute walk. Just four miles from Sagrado Corazon Station, guests have easy access to the rest of the island and all its attractions by train. Guests can enjoy a short 15 minute walk to Fort San Felipe del Morro after a short commute from either of the San Juan airports, both under 8 miles away. If traveling for business, the Puerto Rico Convention Center is also only a mile and a half away. For those simply enjoying a night or two on the island before setting sail, the cruise terminal is less than two miles away.
Overall 8.8 Excellent
Based on 3 reviews
Excellent
10.0
Pros: Comfortable, reasonably priced, near beach and Old San Juan
Excellent
9.4
Pros: It is in n old building in the heart of Old San Juan., just what we' were wanting. We stayed in a room, facilities were very clean and air conditioning worked well. Beds were basic but comfortable.
Good
7.0
Pros: great location
if you just stay here for travel and you want save money, I think that you can choice this Hotel
Details
Reviews
Overall 8.8 Excellent
Based on 3 reviews
10.0 Excellent
Pros: Comfortable, reasonably priced, near beach and Old San Juan
Cons:
9.4 Excellent
Pros: It is in n old building in the heart of Old San Juan., just what we' were wanting. We stayed in a room, facilities were very clean and air conditioning worked well. Beds were basic but comfortable.
Cons: Nothing
7.0 Good
Pros: great location
if you just stay here for travel and you want save money, I think that you can choice this Hotel
Cons: share the bathroom (because this hotel is cheap)
Staying in one of the 20 available Posada San Francisco apartments, guests can relax on a terrace with views of the beautiful surroundings of the northern edge of the island, facing the endless blue of the Atlantic Ocean. The apartment rooms feature a shared bathroom and modern comforts like free WiFi, individual climate control and television. A communal kitchen is also at guests’ disposal, great for groups in multiple rooms to gather and commune. Each unit has a bedroom with dining table and double beds, single beds or bunk beds accommodating up to three people available. The property is surrounded by beautiful beaches, historic cathedrals, and the castle called Castillo de San Cristobal, which is less than 200 yards away. Restaurants and bars are all just a short distance from the front doors including the notable Marmalade Restaurant & Wine Bar, The Parrot Club, Caficultura, and Aguaviva can be found within an easy five minute walk. Just four miles from Sagrado Corazon Station, guests have easy access to the rest of the island and all its attractions by train. Guests can enjoy a short 15 minute walk to Fort San Felipe del Morro after a short commute from either of the San Juan airports, both under 8 miles away. If traveling for business, the Puerto Rico Convention Center is also only a mile and a half away. For those simply enjoying a night or two on the island before setting sail, the cruise terminal is less than two miles away.
With a stay at Monastery Art Suites, you'll be centrally located in San Juan, steps from La Fortaleza - Palacio de Santa Catalina and Chapel of Christ the Savior. Featured amenities include multilingual staff, luggage storage, and a water dispenser.
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Overall 7.0 Good
Based on 93 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Location in old San Juan was perfect! The person who worked there was trying their best to make us comfortable. For a one night only before a cruise it’s good for the price.
Okay
4.5
Pros: Location
Excellent
8.3
Pros: The room was quite large and the interior decoration was interesting.
Good
6.3
Pros: Andre was the best!
Excellent
9.4
Pros: It is a very nice boutique hotel. It is close (walking distance) to all the attractions in Old San Juan. Very friendly staff. Our room had a dining table, family room, hammoc, and a niece view to San Juan harbor. Perfect price for Old San Juan.
Okay
5.8
Excellent
8.8
Pros: The best locaction and reasonable price. Welcoming and helpful staff. Charming old structure. Incredible to walk out the door and see the Capilla del Cristo right there.
Okay
5.8
Pros: The location is amazing. The view is wonderful. the suit was large.
Okay
5.0
Pros: We stayed here for one night prior to a cruise. This location in old town San Juan was convenient to historic sites, the cruise terminal and many restaurants and shops. This hotel has a pretty ocean view from the rooftop, and a fun and unique style. Staff was very helpful.
Excellent
9.5
Pros: Locations
Excellent
9.5
Pros: Great spot. The room had a modern but very comfortable look. Everything worked without issues. Technology (Apple TV, internet, etc) was a plus.
Mediocre
3.3
Pros: The location, close to everything in Viejo San Juan.
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Details
Reviews
Overall 7.0 Good
Based on 93 reviews
Location
10.0
Service
7.0
Amenities
5.6
Comfort
5.2
Room
4.1
Cleanliness
2.2
8.0 Excellent
Pros: Location in old San Juan was perfect! The person who worked there was trying their best to make us comfortable. For a one night only before a cruise it’s good for the price.
Cons: Property was under sone construction. There only one person / staff that sometimes is there. Air conditioning wasn’t strong enough. Due to location above a pigeons park, the room by window wasn’t that clean. Tv didn’t work
4.5 Okay
Pros: Location
Cons: We had a suite. Air conditioning was on all day and night and room was extremely hot. TV wouldn't work. Noone to call to complain when we got back at night. Windows dont open either which would have offered an ocean breeze if they had of opened. Would not recommend
8.3 Excellent
Pros: The room was quite large and the interior decoration was interesting.
Cons: We had to walk up several flights of stairs to get to our room.
6.3 Good
Pros: Andre was the best!
Cons: The lack of working air conditioning, water bottles and snacks
9.4 Excellent
Pros: It is a very nice boutique hotel. It is close (walking distance) to all the attractions in Old San Juan. Very friendly staff. Our room had a dining table, family room, hammoc, and a niece view to San Juan harbor. Perfect price for Old San Juan.
Cons: There is no parking like all the other hotels in Old San Juan (500 years old city). Some areas need to dust off more often than they do.
5.8 Okay
Pros:
Cons: The TV didn’t work. I asked for a room on the first floor not knowing that that would be one flight up. The cab could not deliver us to the front door as it is on a pedestrian only street.
8.8 Excellent
Pros: The best locaction and reasonable price. Welcoming and helpful staff. Charming old structure. Incredible to walk out the door and see the Capilla del Cristo right there.
Cons: Because of it old structure lots of stairs and ups and downs and delicate plumbing. But that's part of the charm! No staff at night but phone in case any problems arise.
5.8 Okay
Pros: The location is amazing. The view is wonderful. the suit was large.
Cons: (1) I see people talking about how clean is the place. But for me (maybe it is only about suit 2 where we stayed) the place were towards dirty with some insects all over the wall, balcony is full of pigeon poop (they cleaned it only we asked them). (2) We could not open the balcony or the window because of pigeons. we had to use the air condition all the time, even if the weather was great outside.
5.0 Okay
Pros: We stayed here for one night prior to a cruise. This location in old town San Juan was convenient to historic sites, the cruise terminal and many restaurants and shops. This hotel has a pretty ocean view from the rooftop, and a fun and unique style. Staff was very helpful.
Cons: 3 days out, management called to upsell us on the penthouse. A couple days later (after I had declined) they offered to upgrade us for no additional cost (I presume to free up the 2 rooms we had originally booked, but they made it sound like they were doing us a favor). Upon arrival, the central AC was not working, and the repairman could not fix it. They couldn't move us to another room because the hotel was full (imagine that!) The staff brought 2 fans, but the power went out for a few hours. There were also window AC units in each of the 3 bedrooms but one did not work at all and one drip, drip, dripped water when on. It was 86 degrees and humid inside and very uncomfortable. We tried getting fresh air through the balcony doors, but it was very noisy outside and mosquitoes kept coming in. (Incidentally the balconies were blocked off and we were told by staff not to go on them because they were unsafe) The manager gave us a partial refund but it took way more time and effort than it should have to reach a resolution.
9.5 Excellent
Pros: Locations
Cons: Everything was okay
9.5 Excellent
Pros: Great spot. The room had a modern but very comfortable look. Everything worked without issues. Technology (Apple TV, internet, etc) was a plus.
Cons: The stairs up to the room will be an issue for those with mobility problems but a light exercise for those who need some more steps during the day.
3.3 Mediocre
Pros: The location, close to everything in Viejo San Juan.
Cons: The room was dirty all throughout (floor/walls), there was humidity in the ceilings. The shower was clogged with hair. Towels and sheets were stained. Some lighting fixtures were not functioning. Air conditioning was okay. Lack of services and personnel.
With a stay at Monastery Art Suites, you'll be centrally located in San Juan, steps from La Fortaleza - Palacio de Santa Catalina and Chapel of Christ the Savior. Featured amenities include multilingual staff, luggage storage, and a water dispenser.
A stay at S.J. Suites Hotel places you in the heart of San Juan, within a 10-minute walk of San Juan Cathedral and La Fortaleza - Palacio de Santa Catalina. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
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Overall 6.7 Good
Based on 414 reviews
All reviews
- All reviews
- Couples
- Families
Good
7.0
Pros: Location
Excellent
8.3
Pros: It’s was super close to the port, great stores around.
Excellent
8.0
Pros: Location Love the culture of Puerto Rico. Love old San Juan so very beautiful would visit there at any time!!
Okay
4.5
Pros: It’s close to the ports.
Excellent
8.0
Pros: This a great location right in the middle of old San Juan makes it easy to go out and explore the whole city
Excellent
10.0
Pros: Excellent location and staff service excellent
Okay
5.0
Pros: The room was very ckean
Good
6.8
Pros: The location is very central to visit the Old San Juan area.
Okay
5.8
Pros: Bathroom was dirty, actually wore my flip flop in the shower because of it. The walls were so thin I could here the people talk in the room next to me and the hallway. Bed and bedroom were very uncomfortable. The only positives were the very friendly staff and overall location.
Excellent
8.3
Pros: This is an older place (Furniture is dated) but was clean and had what you needed. Staff was awesome. We mentioned our room was a little warm and he right away offered to turn up the A/C for us. We stayed her prior to leaving for a 7 day cruise. When talking to the gentleman at the desk he mentioned that he had rooms he could lock our luggage up either before or after the cruise so we could explore the city. This was a life saver as we had an all day layover prior to flying out upon our return. They asked for no extra fees for doing this. We all left a nice tip as we were so grateful to not have to drag our bags around. Nothing fancy but the customer service was A+ Location was great.. in the middle of old town.
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Details
Reviews
Overall 6.7 Good
Based on 414 reviews
Location
9.0
Service
8.5
Value
8.2
Breakfast
5.0
Room
3.3
WiFi
2.9
Comfort
2.6
Amenities
2.3
Location
9.0
Service
8.1
Cleanliness
4.5
Room
3.1
Comfort
2.8
Location
9.1
Service
8.4
Room
2.9
7.0 Good
Pros: Location
Cons: The room was not ready in the check-in.
8.3 Excellent
Pros: It’s was super close to the port, great stores around.
Cons: Didn’t like that they where no windows to look outside
8.0 Excellent
Pros: Location Love the culture of Puerto Rico. Love old San Juan so very beautiful would visit there at any time!!
Cons: The only negative thing about the hotel was there was no window in our room .
4.5 Okay
Pros: It’s close to the ports.
Cons: The noise all night and needs an update.
8.0 Excellent
Pros: This a great location right in the middle of old San Juan makes it easy to go out and explore the whole city
Cons: You don’t have climate control over your room so it changed through out the day.
10.0 Excellent
Pros: Excellent location and staff service excellent
Cons:
5.0 Okay
Pros: The room was very ckean
Cons: It’s nothing like it’s in the website
6.8 Good
Pros: The location is very central to visit the Old San Juan area.
Cons: The description of the hotel indicates that they have parking, when I almost get there I called for directions to the parking and they said "We don't offer parking". Well the main reason I chose this hotel was because of the parking, I know for sure that parking in Old San Juan can be a nightmare. To make it worse, it Rained, but that's not the hotels fault of course.
5.8 Okay
Pros: Bathroom was dirty, actually wore my flip flop in the shower because of it. The walls were so thin I could here the people talk in the room next to me and the hallway. Bed and bedroom were very uncomfortable. The only positives were the very friendly staff and overall location.
Cons: Bathroom was dirty, actually wore my flip flop in the shower because of it. The walls were so thin I could here the people talk in the room next to me and the hallway. Bed and bedroom were very uncomfortable. The only positives were the very friendly staff and overall location.
8.3 Excellent
Pros: This is an older place (Furniture is dated) but was clean and had what you needed. Staff was awesome. We mentioned our room was a little warm and he right away offered to turn up the A/C for us. We stayed her prior to leaving for a 7 day cruise. When talking to the gentleman at the desk he mentioned that he had rooms he could lock our luggage up either before or after the cruise so we could explore the city. This was a life saver as we had an all day layover prior to flying out upon our return. They asked for no extra fees for doing this. We all left a nice tip as we were so grateful to not have to drag our bags around. Nothing fancy but the customer service was A+ Location was great.. in the middle of old town.
Cons:
A stay at S.J. Suites Hotel places you in the heart of San Juan, within a 10-minute walk of San Juan Cathedral and La Fortaleza - Palacio de Santa Catalina. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
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Airports in San Juan
Landmarks in San Juan
- Cruise Line Terminal
- Viejo San Juan
- Capilla del Santo Cristo de la Salud
- San José Church
- La Fortaleza
- Castillo de San Cristobal
- Casa Blanca
- Condado Beach
- Plaza de Armas
- San Juan Museum of Art & History
- Santa María Magdalena de Pazzis Cemetery
- Museo de Las Americas
- Catedrál de San Juan Bautista
- Felisa Rincon de Gautier Museum