The view of Golden Gate at night is priceless
Everything! Top notch from the staff, to the room, to the grounds, to the food...I could not ask for a better experience, and I cannot wait to return!
Location was excellent, with views of nearby Golden Gate Bridge. San Francisco skyline was also visible across the water. The room was large and very comfortable. The setting was lovely and peaceful. The meals, though well presented and tasty, were overpriced. If we stayed there again, we'd probably go out to restaurants in Sausalito.
Great historic location. No airconditioning....bad on warm night. Breakfast was expensive and not good.
The location is awesome. It's so close to so many activities during the day and night. We only did a small fraction of the activities available. Also, the restaurant and bar have fantastic food and atmosphere. The guests next door to us had a dog that barked often. We found that the hotel staff had left two bags of earplugs in the room. Was this a solution to the barking dog problem?
Beautiful location. Large comfortable room. My room was a long walk (down a steep hill) from the restaurant and parking.
We equally enjoyed the view from the glass-enclosed porch of our historic building of the San Francisco skyline and the stunning panorama of the bay under the Golden Gate Bridge.
The staff were very welcoming and professional. The bar was good fun and the food excellent. Breakfast was also very good. Our room was a long way from the bar and restaurant. Walking between the two in heavy rain was no fun! Sometimes housekeeping were a bit slow.
Location was excellent, nice and clean surroundings, excellent views Layout of room, little odd, tv cabinet was facing the door (no place to sit in front of tv). Almost all programmes on tv had a fee associated, which really surprised us (especially, since the daily rate is towards higher side)
the location the food the service the room - the view and the spa couldn't drive to my room
Room appointments, cleanliness, breakfast room very pleasant, drinks in the evening, pretty lobby, great location for our events. Needed more light in the room at times. It was hard to see where the hotel was, coming in from the highway because only one side was marked well.
The staff was incredibly friendly and the happy hour after a long ride on complimentary bikes was a nice way to end the day. I missed having a hot tub or sauna.
Very accommodating staff and clean design. Overall a great hotel for the price. no
The hotel is quite lovely, with a nice deck overlooking the bay. The hotel is located next to a restaurant with outdoor seating, which is quite noisy, even after midnight. Parking for the hotel is a city lot; they will "validate" your parking ticket, but will charge you for it on your bill.
Location. Deck. Wine hour!
The location is stunning with an amazing view of the city accross the bay from the outside decking, take your breakfast tray out on to the deck on a nice day. Even number rooms look out over a very busy adjoining restaurant deck which can be pretty noisy.
Sitting on the deck overlooking the water enjoying breakfast in the morning and wine and cheese in the afternoon. Beautiful setting.
Easy proximity to shopping & restaurants - lovely views of water & boating. great staff
central location , free internet access, busy conceirge who doubles up as valet parking staff . no coffee house , tiny room , limited facilities. Hotel booking was incorrect, but the staff was fair enough to give the rate agreed upon after some haggle
Nothing ,the staffs are rude Yes the rudeness of the front office workers
The hotel itself is beautiful and the location is fantastic. The staff were very friendly.
Friendly staff, free very good wine between 5:30 and 6:30 PM No eating facilities
Location and cleanliness (newness) of rooms. Wine hour was a fun addition - a great way to start a night. Friendly and helpful staff. Bathroom could have benefited from updating. But I would stay at this hotel again and will recommend this hotel to friends so this is only a minor negative.
The decor, location were exceptional and even though the renovations weren't complete it didn't detract from our stay. The happy hour at reception was a great idea. The staff were very friendly and helpful.
The friendly helpful staff, especially Joel and Grant working on reception.The Manager's wine time allowed us to engage with other guests, this helped us tom enjoy our visit. The central heating system in the suite was problematic and we had to ask for assistance twice, the spitting hot water burned my hand on one attempt to turn the heating up!
Elegant, stylish, tasteful, and somehow affordable! Felt proud to stay in such a beautiful space. Loved the clean, but modernized antique details, soothing colors, and the fact that the overall look was not as overdone/over designed as many other hotels in which I have stayed. Proves that style need not cost $400 a night! No competition in my book in this price range for as stylized a place as this hotel happens to be. I would gladly skip some of the other 4 star amenities such as a pool or super large lobby to stay somewhere this lovely and reflective of my own lifestyle. Thank goodness I didn't have to stay in a big bland box hotel chain with cherry furniture and 1990 floral print bedspreads! My vacation was so much better as a result. My room was a bit warm - no matter how many times we turned down the heat, but as a result we slept like babies! To be fair, I never even told the staff about it, so they didn't even know.
convenience Our room is facing the street, therefore it was too noisy while sleeping
Very clean; very helpful staff; the wine tasting is a marvelous lagniappe, led to new friendships; location excellent; price very reasonable; would recommend to anyone!
The tavern in the hotel was fantastic and upscale; excellent choice. The room was spacious and comfortable for a family. The lobby and hallways are a bit sterile, could use more modern, less noisy design.
very poor internet connectivity despite high prices for it
Very friendly service. Very convenient location. Very good value.
Room was really big and comfortable. Location is very convenient for shopping and entertainment in SF. Wifi is not included and has to be paid separately.
It was walking distance to the club we went to. The bathroom wasn't as clean as it could have been.
dark room with a small window
Parking very very very expensive
Convince cleanness nice restaurant The expensive fee for flippin parking in your garage felt like we got robbed leaving S.f
Location in the center Hotel very impersonnal, nothing in the bbathroom, such as shower cap, glass,or shower gel.
Smoking room Too many conferences
The location was really the best and only great thing about this hotel. I still can't believe they don't have valet parking. At over $200 this place should be able to park your car. To have to pay over $100 to park my own car is the main reason I will never retrurn to this hotel
the checkin was excellant, The room was great. The vallet service was very accomadating. called downstairs to get closet door fixed and the man who answered the phone was very rude.
location! slight decripitude
The breakfast buffet and the beds were excelent. The site location is great and the building has a great history The service staff at the breakfast room was not good.
great location rooms are too dated. needs major renovation. coffee bar in the middle of the lobby is too tacky for a luxury hotel if it is one.
Its location was prime reason for choice Drinks and food too expensive
Very convenient location.
The feeling, atmosphere of the hotel.
Location and view from room
The desk manager weas excellent Strike is bad poor service at breakfast
Great room in Tower section,with great view & very comfortable beds. Also very helpful concierge named Jeff. We had to remind them on two occasions to clean our room. On the day before check-out,our room was not cleaned or refreshed. This was really the only negative,apart from the fact that the drinks in the main bar are quite expensive.
The bed was good. The room seemed clean and we did not find bugs anywhere. This motel was located very close to our family member we had come to visit, so in spite of the bad shower and T.V. noise, we would strongly consider using it on a future trip to CA. The shower head was terrible. We could get warm water for only a few moments and then it became scalding hot and if turned it down, it was freezing. The pillows are way too high for both of us, so we slept with no pillow each night. Walls very thin and our immediate neighbor kept the T.V. going till like 2 in the morning and then again by about 6 they would turn it back on. Hard to sleep with the noise.
Close to fine dining. Had a very comfortable bed. There was dead bugs in the bathroom for 4 days and the windows would not shut good had bad freeway noise. Also trash from people before was seen. I would not stay there again.
The personale was very friendly, but there was not what I call a breakfast .... Only coffe and a smal cake. Breakfast could be much better otherwise they should write what it is.You feel a little cheatet with this , because they advertise it as breakfast and it is not.
Good price and location if you want to explore Muir woods etc. Bathroom was not very clean
Good value at a decent hotel. Couldn't access the closet - one of the queen beds blocked it.
Location and price It was a little seedy
The price, which you can't beat. Close to the high way, and the noise from the road was pronounced. I had to keep the fan on high all night in order to sleep.
Location Fees for Internet and gym. Additional fees for more than two adults.
Beautiful interior design Expensive vehicle stay rate. Small room
The room was quite nice. The staff was very curteous and helpful. The location is convienent. The price was reasonable. The pool was only available as part of the health club which annoyed me.
Concierge was very helpful in arranging airport transport, provided multiple comformations. Staff was very friendly and polite.
Great stay at the Hotel Nikko, definitely pay $25 for access to the pool and spa.
The bathroom was nice with shower and tub. The indoor pool and Hot Tub were great for relaxing after visiting the sites. There was $25 per room charge for use of the pool/hot tub but this was small price to pay for this feature. Aggressive panhandlers all over the city.
location fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.
Great reception staff, personable, professional and friendly. Perfect location accessible to shops and restaurants!
They charge you extra for the health club, which is not that great - I found that to be offensive!
I was very happy with the hotel, location in the city, the service & the staff. I couldn't stay longer.
Excellent location Good pillows, bed & linens I had a queen room, very small No remote control for the TV Long, long checkin/check out process. Gym in not complimentary
I found the staff very friendly and accommodating. I would easily recommend the hotel to others.
Great location! Near the bay, ferry, shops, restaurants, cafe, small fishing pier for the kids, walking path and grocery store. Views of the city and GG Bridge. Need any fishing tips for you and the kids? Talk to Ron at the grocery store meat department, the guy is local and a great resource.
The room was absolutely gorgeous as were the lodge facilities including a pleasant restaurant. The service desk was particularly helpful with information and there is access to lodge bicycles for free to allow you to ride around this idyllic environment. They also allowed us to leave luggage and ourselves until late when our plane journey resumed. No
The hotel was a perfect ending to our week long trip no
Location, fireplaces, front desk staff. Old building with loud A/C units, and fan. Housekeeping was moving furniture above us and continuously banging the floor at 8 AM.
Wine and nibbles People in the next room had a party on Sunday night. Called the front desk 3x... 10:30, 11:00, 12:30. Finally they did something at 1245. People left, but 2 drunk girls kept on yapping until 1:30 am. Never again.
It was very pleasant, well-appointed, and conveniently located near the ferry to San Francisco. Staff members were helpful and courteous. The hotel restaurant was excellent.
Staff, location, cleanliness, room décor, feel.
They are doing the right things. attention to detail was very apparent.
Sounded like I was in an apartment complex. Stomping on floor above started at around 5am. 0 water pressure. Just a little dribble coming out of the shower head. Did not get a good nights rest at all.
The Inn was great for breakfast and late evening - I was not expecting that, and the food and the service was so good that I did not eat anywhere else. Outside the lobby is a very nice seating area for meeting friends. The room and bath were spacious. It was quieter than I expected. I was near the ice machine, either nobody else used it, or the room was insulated enough that the noise didn't come through. The pillows - usually I ask for extras, not necessary at The Lodge. The pool was lovely, there wasn't enough seating - a group of non-swimmers had taken over the cabana, as I was alone, I had to join a family group, which is okay in some countries, in California it felt like I was imposing.
Location was nice and the city keep it really nice care. Also the resturant was really good. The housekeeping need ots of improvement.
Very artistic No airconditioning There is only one elevator. Can get busy.
Good appearance and style Small room for the money and no AC.
Furniture, decoration and bath tub old style . very comfortable in general. The lobby,bar and restaurant beautiful ! Some more maintenance in room, one curtain not working properly, one light not working, fridge a bit noisy and one spider in one corner of the ceiling
I really like the old-time feel of the building and it has been very well maintained. The office staff were kind and helpful.
The friendly staff and antiquated-design style. The bathtub was leaking water.
the late check in at 3pm. it would b nice to see that info somewhere. i could have missed it though. Earlier check in would b nice. Otherwise nice place.
Loved it, can't wait to go back
The decor was magnificent. Only problem was in the bathroom the shower was either too hot or too cold. The temperature is difficult to control. Also, they don't offer complimentary breakfast that you would get at a normal hotel. Plus the parking fee was $35/night which was definitely out of our budget. It was convient in location because it's only about 15 mins from fisherman's wharf and 10 mins from Chinatown. I would say my experience was alright with the hotel but I wouldn't stay at this hotel again.
Rooms were clean and staff was helpfull. Reminded me of a quaint European hotel Staff was disorganized, restaurant was expensive, no air condition.
Its a beautiful old inn. The rooms are huge with nice living rooms and big bay windows. Its the highest bed i've been in. The WIFI kind of sucked so it may not be great for biz travel if you need to be seriously online.
How unique it is... Rooms small but well organized and works.
Stratford hotel provides clean and comfortable rooms, and is located in download San Francisco. It is the best choice if you want to have a sightseeing or tour in San Francisco. Transportation and food are extremely convenient.
The cleanliness was outstanding and the staff was wonderful. The room was tinier than my house bathroom alone! And the beds were awful. For the price, the location was awesome, but I didn't sleep at all for 3 nights.
Very close to Union Square. Excellent helpful friendly staff. The room was very good considering the price/location but beware not all are as good. Some are smaller and face a blank brick wall.
nice clean, nice breakfast included
I liked where it´s situatet, Nice to have the base there. There were two things that I did not like. One thing was that the bathroom was out of light and the internet access was not always in top. Otherways I liked the stay.
The location was good just off Union Square and the staff were really pleasant & helpful. As other guests say very noisy from the trams & also some construction work going on nearby which started very early morning. We had to have windows open as the room was small & stuffy. The rooms are quite shabby & need upgrading. Our room was very small & only had one small cupboard to hang things & no drawers apart from one very small shallow one. As we stayed for 5 nights this was really inconvenient as we lived out of our suitcases which we kept tripping over. The lift was very slow which was inconvenient as we were on the 5th floor
I liked the locations and the staff was great. Trolley cars stop right in front Macy's around the cornedr Union square around the other corner. Foley's right down the street we were a little chillled, needed more blankets
proximity to downtown and shops and transport no bath, restrictive menu at breakfast
location, clean room lobby looked a little old.
The place, near Union Square, is great, and the staff is very polite and available. The breakfast is poor.
Superb location right in the heart of San Francisco's Union Square area, excellent restaurants and shopping nearby. Beautifully decorated room that was quiet and serene. Standard room king was quite small. No room for more than a couple.
The staff and location were both excellent, the bar is also fun (and the reason I knew about the hotel to begin with). There sure are a lot of interesting chairs around! Room service was prompt and the food was tasty. The bed is comfortable and the rooms have pretty good noise control. The rooms are in dire need of updating. We stayed in a studio so the size was good, but things just seemed old. The walls needed touch up paint, the bathtub was peeling (about a 10'' section was missing plaster), the grout was stained, the hair dryer must be from 1985, the thermostat is old making it hard to control room temperature, the faucet was probably really awesome 20 years ago, but now it is difficult to get it in the "off" position, not good in a state experiencing a drought.
Room was nothing special the lobby and bar were cool The room was was average and bathroom was very old decore
Expensive mini bar, breakfast etc
Classy Good room service food Hidden cost for valet parking - $52 a night Hidden cost for a 50 cent aux cord - $100 deposit Hidden cost for more than 5 glasses ordered for guests House keeping failed to clean my room one day when I called them before leaving for the day specifically asking them to tidy up No Hot tub or pool
Great vibe in the hotel bar. Room service was slow, found a hair in my food, ordered a Coke three times and never got it, was provided with only a comforter and fitted sheet on my bed, food wasn't very good.
Great food, staff and service. Valet took a little long.
The location was very convienent. I chose to park down the street and save $30 for over night parking. Nice pillows and comfy bed. This hotel is really small the room was giving me an allegric reactions I could not breath, until we forced the window open. The shower curtain and shower smelled really bad. That was gross. I will not be staying here again.
The room and hallways where dark, the bathrooms are in bad shape (old and rusty), the tv was small and didn't have on demand. It used to be THE PLACE TO STAY in SF... Not anymore...needs a remodel urgently.
Old & tired Tired
I loved the large room! The space was great. Loved the airy feel.
The bed was very comfortable. The room was dark with the curtains pulled closed. I stayed at the Clift this past weekend with my wife for a "staycation" away from the Oakland grind we call our normal lives. A few concerns with the Clift Hotel. When we arrived we were unsure about how the valet worked since there are no signs or "red jackets" (they wear black). We had to circle the block and call to find out what the deal was. It's also expensive, $52+ tax per night. Once we were in the Hotel we were told that our room wasn't ready, which was completely fine since we arrived 3 hours prior to check in time. We happily checked our bag and went for a stroll around union square. The problem is that the woman at the counter said we should expect a phone call with in the hour when our room was ready. We waited the hour and then another hour. No call. We then returned to the Hotel at 3pm and were told by the same women that it "should be ready within the hour."This would take us up to check in time...Finally at 4pm we complained and a manager upgraded us to a Jr. Suite and promptly gave us the keys. Sales Training: under promise and over deliver, not the other way around. Finally we arrive in our room and its pretty nice. It was on the 15th floor and the view was pretty urban SF high life. We were happy. The tub and painted surfaces were chipping and sup par. apparently this room costs $450+ per night, If I paid that I expect a little more attention to detail and quality. We dined at the Velvet Room, the Hotel's restaurant. We were offered a cold and breezy table next to the hallway leading to the bar but were happily seated in a lovely booth when we requested that. Dinner was delicious. The Redwood Room, their high shelf bar, is always crowded and all seating is reserved for $350+ bottle service. The common areas are nice, warm, and cozy. The room is three star. The overall experience is ok, we'll try another place next month and report back.
Comfort, closeness to downtown, cleanliness and kindness of staff
Location was very good. Hotel was warm but Luckilly I had a bathroom with window that I could open. It's an old buidling with an old looking furniture, but you that when you make a reservation.
Excellent location and very convenient. Great character and charm. Welcoming atmosphere both the staff and the general feel. Nice lobby. The toilet didn't always flush properly. The hot water in the sink did not turn off easily. You may be losing a lot a water if a guest isn't persistent about getting it turned off. We had to wait a long time to check in. Probably our fault for arriving at 2:30 in the afternoon.
The hotel was very centrally located to everything! Easy walk to restaurants,and Union Square. I wish we had a coffee maker in the room,however coffee was served in the lobby and my request is that they change the time. Serving time was 5am to 7am. Maybe make it later to at least 8am??
Great location and wonderful staff. There is no heat in the rooms.
Rooms were very clean and maid service was very good. Situated close to all transport and close to China Town which had some great meals. Our room was situated on the street side of the hotel. Whilst initially apprehensive about possible road noise, it was no problem at all and we slept quite well as the bed was extremely comfortable.
Staff was terrific, room was charming nothing
I liked the friendly staff and location. The shower curtain was too short so the bathroom flor got soaked after every shower.
Friendly staff, clean room, nice surroundings, quite near to the cable car station The room was very small, but still okay
The reception I received when I got there.
The friendliness of the staff, the location of the hotel. Just a bit noisy one night, room was rather crowded against the radiator.
I liked the automated quick check-in process. The room key must also be swiped in the elevator for extra security. The hotel has wired and wireless internet access, flat panel tv/monitor, refrigerator and microwave. At 3:00 a.m. on the first night of my stay, the fire alarm sounded and the entire hotel was forced to evacuate. It was caused by one hotel guest who burnt some bacon in the microwave. I also would have liked a bathtub instead of just a shower.
Well-kept rooms for a great price. It was a little noisy at night (people returning from the bars).
Good location. Room was small but well appointed, clean and included everything a business traveler is looking for.
Location of hotel No parking
Proximity. Computers in the lobby. No bathtub.
Bed is good. Nothing
I liked the amenities like the free bottles of water, the roof terrace, the computers with free internet downstairs, the friendliness of the staff
Excellent for business travel- in room access to internet and printing worked well. Excellent and safe location- very important issue for women traveling for business; located in walking distance from many SF locations , close to xeroxing and federal express/mail locations. Bus and Train stations are in wlaking distance as well. Complimentary services excellent. The public spaces were well kept. Room clean and could adjust the temperature as desired. Helpful staff.
Location was excellent. We arrived early and they still had a room available.
Quirky rooms decor & staff Lack of facilities no hotel bar or estaurants although there are independent providers attached to hotel. No pool.
Location and comfort
Location..decor...staff...service...all were great!!!
Location location location The hallways have an unpleasant odor; however, the room did not - thank goodness.
Location to Fisherman's Wharf Walls were a little thin. Could hear the people below us. I was really excited about the rate I got for this hotel compared to other websites so I told my sister about it. She booked a room at this hotel for the following week and got a rate $110.00 cheaper than mine, higher floor and better view, so I was a little bummed about that.
Sight seeing and shoping No
Big positives: cleanliness and size of room, very cheery staff, newer hotel. Somewhat kitschy decor that was also endearing . Cool rough hewn wood beams in room. As a former San Franciscan touristy Fisherman's Wharf wouldn't be my first choice but appreciated quietness of area. Far cleaner, quiet than Union Square or SOMA. Better value than Union Square, much nicer than motels on Lombard. Heard some guests making noise in hall in middle of night.
The staff was friendly. Concierge restaurant recommendations on the money. The location was excellent. Rained the entire weekend-but no matter the hotels had huge umbrellas for their quests. Lighting could have been better when you entered the room (outside bathroom.) Prefer bathroom sink outside of bath/shower area. Allows two people to get ready at same time.
Excellent as usual. Staff very helpful with an early check-in.
The room was very comfortable, in particular the bed and pillows were comfy.
evberyone was great and very helpful the location was perfect our view was a wall
The hotel was close to centre of town and accessible to most attractions by foot or cable car. No coffee facilities in rooms and the room itself could have been a bit larger.
room overall was very small, but looked very nice and clean. not much of a view in downtown San Francisco... we were staring right into someone else's hotel room in the adjacent building. solid room, great customer service. area underneath toilet lid seat was filthy
Service was great. They were very helpful.
The yellow "pineapple" touches all around the hotel were adorable!! we stayed in the queen starlet room which was small but you'd hardly notice - it was laid out very well. Bathroom is very modern! Room was very clean and bed was comfortable. I would definitely stay here again. Our airconditioner didn't work the first night. The front desk offered to move us to a new room but we declined, hoping the window would provide some cool air. The next day our AC was fixed while we were out and we didn't have further problems. Also wish the the bed had a top sheet in addition to the fitted sheet - Sometimes the duvet was too warm.
This hotel is very charming in an old fashioned manner. Dark wood furniture, parquet floors, tiled bathroom, and shuttered windows. I stayed on the third floor facing the street in a deluxe queen room. I found there to be plenty of room to move around. The queen bed was very comfortable. Everything was cleaned spotlessly every day. Its proximity to Union Square made it an excellent base of operations, and I felt safe walking too and from it. The hotel's restaurant, Millenium, is a truly excellent vegetarian/vegan restaurant with a great bar. The food is phenomenal and the staff knowledgable and friendly. Continental breakfast included. Tequila shot on check-in and wine and cheese from 5-6pm! Reasonable WiFi. I will definitely stay again. Since I had a room facing the street, I did get some street noise in the early morning. It didn't bother me but if you are a light sleeper ask for a room in the back of the hotel--there's not much of a view anyway. WiFi signal strength was a little low in the room--good enough for email/web, not enough for VOIP/videochat. The continental breakfast had a limited selection (although that didn't bother me).
Location, pineapple scent A ton of little creaky, old, uncomfortable things about this hotel add up to a tough place to sleep. This includes hard pillows, creaky pipes, random irregular sounds from the walls, a heat-happy thermostat, and so on
Everything was very nice and the staff was very friendly. I also liked check out time was 12PM without having to ask for a late check out.
This boutique hotel has so much charm. It was perfectly located for our many day exploration of SF. I also found it to be located in a hip area, being around the corner from the, reservations only, craft cocktail lounge Bourbon & Branch, and the best Thai restaurant (according to expats) in the city, Million Thai. I shopped many (endlessly beige and corporate) luxury hotels in the area, but was won over by this luxury hotel with personality. The room was very clean and quiet. We found the duvet and bed to be very comfortable. The bathroom was very modern with a wonderfully relaxing shower. The reported remodeling was complete when I visited and I found that the photos were an accurate portrayal of the rooms. I would not hesitate to book this hotel again, and would enthusiastically endorse it to friends and family.
Great yellow accents. Great staff. Great breakfast food. Wish there were more food options and eating time.
Its location was perfect to know downtown San Francisco.
The staff was willing to over and above to make their customers happy.
After long days of walking and shopping, your great hot showers were the best part, followed by a little wine and cheese. Was great! The location is perfect! There was some funky smell coming up from the lower level... It wasn't overwhelming - just noticeable. It certainly won't stop me from coming back.
the bed is amazing and the front desk is helpful and competent the parking was valet only and the price was $42 a day(its not going to be cheaper anywhere else) but the bellmen were not very friendly and were not happy to repeatedly get the car for me.
Easy to get to places of interest and front desk staff willing and able to help. Small room
Nicely furnished and the lobby area was a pleasant place to sit and chat over coffee or wine. Excellent location and concierge Alan was very helpful Room was a bit dark but not a major issue
the location is excellent. our room was very noisy from staff running up & down the metal stairs, The fire alarm went off twice during our stay waking us up, no apology from staff or managment.
location-concierge-home-like lobby-inviting-great restaurant booked king room on line-got there and had a queen-very disappointed-have a queen at home!!
location, close to transport,(excursions); winetasting every day 5-6 in the afternoon where one can meet fellow travellers. all good
Friendly atmosphere and close to waterfront attractions . Evening wine tasting was lovely - can recommend this hotel
Staff was friendly and helpful....nice location close to North Beach and Fishermans Warf. They did not have an express check-out system. You had to go to the front desk and do it the old fashion way.....not a big deal but you need to plan for it accordingly.
Location was good, hotel was available when I needed to be in SF, within walking distance to Wharf, decent on-site restaurant. Distance from elevators to room.