Find cheap flights from London to Tianjin

Cons: "Customer service..."

Pros: "Food"
Cons: "Seats"

Pros: "Crew was very nice. What I like to say is the ramp and bus boarding in lax is awful also the site arranging the trip should give us right away the choice of seats .. For me that’s very important"
Cons: "Choice of seats when purchasing the airline tickets"

Cons: "Seats were all apart from each other. Even with early check in the seat selection options were limited. I had to basically beg at the counter to at least seat me and my young daughter together."

Pros: "Cleaner and better service by flight attendant than other US flight company."
Cons: "Smells of food is strong. When I don’t have appetite and feeling sick, the smell makes me feel sick more."

Cons: "I think Eva should stop their business. Nightmare to fly with!"

Pros: "Crew was very friendly and plane was on time. Food was good and also had various snacks in between meals. One of the things I liked most was that they had nitenacks in the restroom."

Pros: "Everything great"

Pros: "Boarding process and take off was the most efficient - truly impressive! I don’t think this had anything to do with the airline, but every flight with them was so quiet (no crying babies/children, loud adult conversations), I thought I could hear the pin drop! Their safety demonstration was uniquely done by dancer, which made it interesting to watch every time! I left my jacket on one of my flights, but they returned it to me when I boarded the next flight - I was gratefully surprised! They had complementary tooth brush/toothpaste, ear plugs and eye masks in the restrooms. I thought this was a good way to reduce passing out items not all passengers wanted. I wish all airlines could copy these amazing features from them."
Cons: "Their meals were underwhelming- in four flights on my trip, they were basically the same main course. The rolls with margarine, same fruit and strongly cultural seasoned vegetables that were served every time, all of which I could not eat. I have liked every airline meals and hospital food, but their food was below institutional food quality. For an Asian airline, the flight attendants were rather crude in their speech and mannerisms. I could barely hear and understand the announcements in spite the fact that passengers were extremely quiet. Their choices of movies were very poor; it seemed that 3 out of 4 flights had similar options."

Pros: "NO。"
Cons: "NO！"

Pros: "Really happy as had a exit seat so lots of leg room"

Pros: "Great service!"

Pros: "The crew was very helpful and amazing. The food was healthy AND delicious. Very interesting selection of movies, music, games. A small pillow and blanket was provided to everyone."
Cons: "The first few rows of my section received drinks in the first round, but then the attendant ran out and forgot about the rest of us. I am tall, so the seat was not very comfortable for 13 hours of flight--had neck pain afterwards."

Pros: "There was a decent movie collection to watch."
Cons: "Seats were crammed, not enough width or legroom. Staff not that friendly. Food was alright but nothing to write home about"

Pros: "The premium economy seat was pretty comfortable, and much better than those I have experienced in economy on other airlines, the food was really very good, the plane was very clean, the crew very professional, take off and arrival were both on time."
Cons: "No complaints."

Pros: "I have food allergies - and though I did not get around to notifying the airlines prior to the trip they did their best to accommodate me - even making sure that my return flight would include this request. The crew were top notch making sure that even the economy travelers like myself were very well taken care of, comforted and if asleep leaving notes to contact them for a meal set aside. I cannot say enough good things about EVA. Every airline could learn from EVA's attention to customer needs."

Cons: "Lock ( tsa approves) to )my luggage was damaged or deliberately cut off that it is difficulty to Manage the zipper with ease. Since the luggage’s were retrieved at end of the trip, I am not sure where these damaged occurred , either in states or Taipei or when tsa did their search, I do not have any noticed paper to explain the cause of damage lock either"

Pros: "Staff. Entertainment."
Cons: "Food was average. Space small. But economy always is."

Pros: "Leg space was adequate---not cramped. Friendly crew members."
Cons: "Would have liked more choices for movies/TV."

Pros: "I enjoy the friendly flight attendants and the overall flight experience. I love the fact they leave at 1am and arrive in Manila around noon. I always tell my friends to fly EVA."
Cons: "n/a"

Pros: "EVA service from Taipei is a relatively short fly. Service is always great and the food is delicious."
Cons: "Some planes from Taipei to Manila do NOT have TV. I wish they would retrofit all flights with the same accommodations. Other than that, everything is great and I will continue to fly them always"

Pros: "Never a problem with Lion Air always good service"
Cons: "Didn’t like having to get bus from terminal to the plane I hate to be crowded onto a bus like cattle and it was even worse because many chinese"

Pros: "N/a"
Cons: "Booked/ paid/ and got refused to fly by Evaair as they and Justfly didn’t process the ticket properly even after received money for a month."

Pros: "Everything was very well organized and efficient. Plus the prices were so cheap! :)"
Cons: "Everything was great."

Pros: "Exit row seats"
Cons: "Delayed. Gates had to be changed too and boarding took longer than what was announced over PA, a bit chaotic. Had to rush to make connecting flight. In flight entertainment had to be rebooted"

Pros: "Amazing food, comfy seats and good entertainments system"

Cons: "Tasteless food, mediocre movie selection"

Pros: "Timing of light dimand meals"
Cons: "Long and inefficient boarding, didn’t save my seat selection and reassigned me to an uncomfortable seat"

Pros: "The food is very good and love that HelloKitty theme. Also extra checked baggage without fee is great. Space is better than most. Got to earn miles for my United program is a bonus. The arrival time in the morning is very helpful in getting an extra day."

Pros: "it took off a bit late, but arrived early. the flight staff were very accomodating. the in-flight entertainment was very updated and the audio was alright."
Cons: "the guy sitting behind me kept impaling my back with his knee."

Cons: "Salad dressing tasted weird."

Pros: "I like the food. And also the great crew! very nice and always smiling."

Pros: "I actually loved the whole trip. The aircraft still looked like it was brand new on the inside even though I'm sure that it has probably been in the air for a few years now. The service was great from the seemingly effortless takeoff and landing by the pilots to the flight attendants being very efficient and caring. The ambient temperature of the cabin was great. I had a wonderful experience and when I return home I will not hesitate to book with EVA again for any of my international flight needs."
Cons: "It's not really even something that I didn't like because I know learning a second language is hard any way but every once in a while when the flight attendants made announcements they would either run English words together into one word or pronounce it a little wrong but I still could understand everything that they were saying. So if I have to suggest something that is all that I can think of and it isn't even a bad thing at all. Thank you for everything!"

Pros: "The flight left and arrive on time. The crew pleasant, the food great and the choice of what to drink was a nice selection. Liked the tracking map of the flight. Would fly with them again if I was going to their locations. Four of us booked at the same time and at least their paired us next to each other."
Cons: "Going from one gate to another and having to re-enter, take shoes off etc and there was a long line. Bring your own headphones, they were like $20 a piece."

Pros: "Staff was extremely attentive and friendly"
Cons: "No complaints"

Pros: "Crew were polite on boarding, and throughout flight when seen then"
Cons: "Service was terrible, flown to thailand with these ba and thai airways and thai airways will beat everyone hands down"

Pros: "The flight and ground crew were all very nice. They are very professional AND nice. The amenities in the plane even in economy is great! Thanks for the toothbrush you provided!!! The food was great as well. My vegetarian kids loved the food! And I love the Sanrio theme!!! Brings back my childhood!"
Cons: "----"

Pros: "excellent staff, and care for the passengers. definitely the best airline i have ever flight with."

Pros: "Having an aisle seat on a packed glf"
Cons: "The attitude of some of the flight attendants. You ask got ice with your beverage and it's like I am asking for the world. And, then you get a couple pieces of ice if you're lucky but only have s glass of beverage. Is that ridiculous or what... both leaving the States and upon returning was the same situation...it's only ice..."

Pros: "Great customer service, amenities and comfortable flight."

Pros: "Friendly service. The food was good!"
Cons: "Bumpy ride could also be from hazy weather."

Cons: "None"

Pros: "Very comfortable seats and great movie options! Crew was very attentive."
Cons: "The food was a bit different from what I'm used to, but I'm not in the US anymore so I shouldn't be surprised!"

Pros: "Everything. They fed us and it was just a short flight."
Cons: "Nothing"

Pros: "Fast actions by tha FAs"

Pros: "Lots of leg room! I had an economy ticket and was pleasantly surprised by how much leg room you get. I appreciated the warm blanket, pillow, and slippers. There are eye masks and toothbrushes available in the restrooms."
Cons: "The food was OK, it wasn't bad, but it definitely wasn't anything amazing. The staff was attentive and professional, but I don't know if it was just me, they seemed a bit "cold". No warm smiles. It's a small issue because they did a great job, no complaints with that. The entertainment screen that's in front of everyone is a bit small and is not very responsive."

Pros: "Seats were fairly comfortable and there was lots of space. Good Inflight entertainment though movie choices were more limited compared to some other carriers."
Cons: "Not leaving or arriving on time."

Pros: "same as previous flight"
Cons: "same as previous flight"

Pros: "comfy, modern interior on the plane. Staff was great."
Cons: "check in was smooth, and the staff knew exactly how to handle my surfboard bag and the correct price to charge."

Pros: "No , blankets ."
Cons: "Cleaner restrooms, blankets and verbal offers"

Pros: "The crew was very helpful. Entertainment had a good variety."
Cons: "The second leg of the flight from Shanghai to Bangkok felt like sitting on wooden chairs. Picking the type of food and not end up with allergy inducing food didn't seem like an option."

Pros: "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
Cons: "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."

Pros: "The worst air travel experience I’ve ever had."

Cons: "Drinks and meals were delivered at reasonable intervals and the food was good."

Cons: "None."

Pros: "Terrible service wont fly with them again"

Pros: "On board crew were amazing"
Cons: "Check in crew were rude and awful"

Pros: "Great customer services On time Clean Everything was perfect . Also they didnt have more chicken food since i don’t eat pork so one of the flight attendent gave me her food so i could nt be starving . Thats was amazing from her . I dnt remember her name but just wanna say thank you"

Pros: "The flight attendants were very nice and helpfult"
Cons: "That I had to pay for an emergency exit seat and others sat there for free even though I am a Elite Plus member."

Cons: "Food was ok"

Pros: "The crew are so very warm, helpful and accommodating. I feel like I get good value for me (not very much) money spent on this trip."
Cons: "No entertainment system on this 3hr flight... Though the nighttime view over Japan was spectacular so I surely wasn't bored!"

Cons: "If there was a serious typhoon and it is not possible to fly, the airline could just cancelled flight time and could reschedule for us, not just holding people more than one day at the airport. Food they served was terrible and how the crew is announcing to update the possibility of flying and to start boarding was horrible since they always announced only in Chinese. THERE WERE NOT ONLY CHINESE THERE."

Pros: "Access to the airport was good. Nice people of hong Kong"
Cons: "It was hard to get info from China eastern airline. Delayed flight with no communications"

Pros: "I really like the attention given business class at boarding in manila..they personally take you to the front of the line if boarding has started already..i find this really special."

Cons: "Towards the end of the flight attendants started yanking plugs from the monitor while watching the movie. A bit aggressive and not needed."

Cons: "The check in experience was awful. We have a layover in shangai and found out we have store our bag in a pay locker. He almost didn’t let my friend on as she had 8 clean pages on her passport but none of them were clean on Front and Back side. He said Indonesia would not let her. That was untrue. And we were in business class no less."

Pros: "I didn't expect much from this budget flight, but they went above and beyond and matched the quality of larger and more expensive airlines. The food was excellent (and they served food twice on a 14 hour flight), nothing was broken, and the boarding process was smooth."

Pros: "The staff Food and drinks Smooth flight"
Cons: "Checking in"

Pros: "The crew was friendly. Seats were small."
Cons: "Food could be better. Website slow - sometimes unresponsive."

Pros: "Comfortable seat"
Cons: "They give menu options first to Chinese passengers and non Chinese passengers get what’s left. Anyway, the food was the worst I had in business class...ever!"

Pros: "Boarding was instant. The plane wasn't full, so many people moved seats and sat comfortably. The plane was modern, with comfortable seats, and tv screens on the seats."
Cons: "The only minor drawback was the food wasn't awesome. But good flight anyway."

Pros: "Well on time. Crew was very good."

Cons: "sound of inflight entertainment was not clear, no option for english subtitles, & this was very important because it was a long flight"

Pros: "Beverage choices and presentation were good. Service very good."
Cons: "My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered"

Pros: "Fight crew was amazing"

Pros: "The flight attendants were very attentive. Not super friendly, but polite. And they gave me a vegetarian meal, which I really appreciated"
Cons: "They were VERY street about no cell phones or laptops even though I was on airplane mode. Plus, they even advertised wifi for the flight. On a 12 hour flight, I was mildly annoyed."

Pros: "Good leg room. Okay meals. The price is good..."
Cons: "Some flights have personal movie screens while other flights have communal screens that just show funny cat videos over and over again, then movie trailers. On the longer flights that really gets old. There was an entire section of the plane where no one bought seats because they were too expensive. After take-off people wanted to move into those seats to sleep but the stewardesses said that we would have to pay 1000 CD for the honor to use those seats...these were the same seats that we were in just a bit more in the front of the plane....people were pissed. These were not 1st class seats.... Uncertain if I would use this airline again...."

Cons: "The crew was not very helpful or friendly."

Pros: "Good leg room and a comfortable seat. Attentive staff."
Cons: "Did not have individusl entettainment consoles so for 12.5 hours watched looped cat videos, Chinese drama trailers and whete the plane was on a group overhead screen. Now the poor translations did make that fun for the first hour...but the situation became extremely boring for the remainder of the trip....so bring your own entertainment!"

Pros: "Price"
Cons: "10 seats across in a 777 is just too narrow."

Cons: "Waiting hours is too long, There's a kid who kept on kicking my seat. The space from each seat is too close"

Pros: "The people were friendly and helpful. They genuinely wanted me to feel comfortable. This gets a double thumbs up from me!!!"
Cons: "There were no problems with anything. I would gladly take this flight a bunch more times."

Pros: "Crew was nice"
Cons: "4 hour delay, very little information, changed gate, so everyone had to rush to new gate. After midnight arrival, so no more public transit."

Pros: "Nothing."
Cons: "Airline staff have language barrier. Long layover before the last leg to SFO."

Cons: "The plane has delayed"

Pros: "Nothing"
Cons: "You are not allowed to use your phone even in flight mode. Food is disgusting"

Pros: "My only real good experience was my last flight from Shanghai to Los Angeles. Our flight was actually on time. Everything from boarding, to take off. The staff was really attentive and the food was tasty."
Cons: "3 out of 4 flights were delayed. One flight, the plane was on time and we boarded according to schedule. But for some reason the luggage was late. As a result the plane missed its departure time with air traffic control which delayed the flight an hour and a half."

Pros: "The crew was nice and professional. They were helpful when one of us left our cellphone in the seat pocket. I liked the red bean bread included with the meal."
Cons: "The thing that was very stressful was not seeing one of our checked in luggage cases after spending a lot of time at immigration. Only did we get the trunk back after another frantic passenger had to flail his arms, run back and forth from the luggage area, and even confront the baggage personnel. At the end of it all, three trunks magically appeared. At the end of a flight, the last thing you need is lost luggage. I'm not sure if this would be in reflection of the airline or the airport but many people will appreciate this not happening anymore. The entertainment screen was hard to see and no headphones were given. The food was okay, but I felt I wasted a lot of it because it wasn't appetizing. The beef was cut with a lot of fat and the fish ball plate was cold and went practically untouched."

Pros: "For the most part the flight was everything I hope it would be. No major complaints."
Cons: "Might flight was delayed by an hour, which was not too bad. We were kept waiting at the bottom of the stair, while standing on the runway at the plane. Were told flight was delayed do to wind, but we could see other flights taking off. Thought we were going to be taken back to the waiting area, but fortunately someone finally got the bright idea to let us just wait on board the plane. We all boarded and placed our carry on items overhead. Sat on the plane for about 40 minutes. Then an additional maybe 20 or 30 passengers boarded, who had not at the gate at boarding time. This was probably the REAL reason the flight was delayed."

Pros: "Almost nothing"
Cons: "Food in flight was bad Flight started late Walk to the boarding gate was 15 mins There were no food or other stalls near the gate"

Pros: "If you can help it, do NOT travel on China Eastern. This is an airline that does NOT care about the passenger and does things the way they are done in communist dictatorships. My flight was from REP to PVG and then to ORD. The first leg (MU514) was delayed by 16 hrs - we were not told straight away about the length of the delay, every 2 hrs they would come up with a take off time and then delay it again. We spent the night at the airport - no food, no hotel. There were measely vouchers for a burger and a drink in the morning. We missed our onward flight and were delayed another 20 hrs in Shanghai. After queueing for hours we were given a hotel. A nightmare."

Pros: "Seats were comfortable, with wide selection of entertainment. The cabin crew was very pleasant, and they feed you pretty well."
Cons: "Check in on London was a mess. In flight,They don't allow you to use phones in airplane mode, even just to read or listen to, and You can't easily use your own headphones for the in flight entertainment,and the quality of the earbuds supplied is so low. But the worst part were the delays in Shanghai, and lack of information from the airline about what to do. A 3 hour delay from London meant we missed our connection and had to stay overnight. Poor communication from the airline or airport employees resulted in a confusing and stressful 12 hours... A simple handout explaining how the free hotel thing worked would be very helpful. (The hotel they put us up at was actually pretty nice!) Despite the generally pleasant flight experience, we will be avoiding China Eastern and transiting in Shanghai in the future."

Pros: "The flight was inexpensive."
Cons: "We had a 12 hour delayed flight and was unable to find any staff who could help us. They continued to say we had to wait to get to Shanghai and the staff would help us there. We arrived to Shanghai to find a frantic staff unwilling to give us much information aside from our new flight number, the following day, and that they would put us in a hotel. Hotel was a loose term. They herded all the people with missed connections onto a charter bus, drove us 20 minutes away from the airport to one of the most foul and grotesque sleeping arrangements I've ever seen. There were stains and mold everywhere. And the "bed" was a boxspring. The "breakfast buffet" in the morning had flies swarming around all of the food. It was a miserable experience."

Pros: "Nothing at all...the whole experience was dreadful. OPODO don't you check first before selling a PLANE ticket that there is actually going to be a plane. on my ticket it said plane to shanghai and then plane to Ningbo...a LIE, a total LIE...no plane at all, a scheduled train with no help to find out where it was ...shame on you!"
Cons: "PATHETIC...got to check in and it was a train not a plane.not a special case , as the check in lad said 'we never fly to Ningbo?'and then they all laughed. 20 minutes later they realisd I would need the train as china eastern have a railway link. shame Opodo didn't know that when they sold me the ticket... no help WHATSOEVER from china eastern just pointed to train station and told to go there. no ticket , no check in nothing. There are 40 check in booths in shanghai train station and more passengers than i have ever seen anywhere, the heat was incredible and confusion everywhere...and I didn't have a clue where when how or anything.to finish the trip nicely I ended up 'obviously' in Ningbo train station rather than the airport which ids the other side of Ningbo. so no one there to meet me as they were all at the airport. when I bought the flight through opodo it said plane...not once did it say there would be a train. if so I would have gone a different route. utterly dreadful treatment"

Pros: "Once at the gate the announcements were clear in good English."

Pros: "Nothing."
Cons: "Very uncomfortable flight. My seat was broke and I was not able to rest. The plane was very old and smelly."

Pros: "Flight was right on schedule. Crew was friendly and helpful. Snack was tasty."
Cons: "Could have used a bit more legroom."

Pros: "Plane was newer than expected. All in all, fine for a cross-Pacific flight."
Cons: "But they made me throw away an unopened drink I bought in the terminal before they'd let me board. Then they barely offered drinks at all...about 4 half cups of water over 14 hrs (including 4 hrs on the tarmac for a weather delay). Especially given I was coming down with a cold, made for an uncomfortable flight."

Pros: "Check in counter person was very good. Plane departed on time. Crew was very good."
Cons: "Pudong airport security management is terrible. I know this is not the fault of China Eastern, but it ruins the whole flight experience."

Cons: "Connecting though Beijing from Taipei to LAX is not recommended if you can avoid it!"

Pros: "The crew was okay. The seating was great on all except for one leg."
Cons: "On one leg, it must have been an older plane, because the business class seats barely reclined."

Pros: "The fare was good."
Cons: "More modern equipment. Tv screens. Movies. In flight magazines in English."

Pros: "Excellent crew. They were looking out for the passenger comfort."
Cons: "I had a delay in my original flight coming home which caused me to miss my connection from Beijing back to New York. I as well as my fellow passengers received absolutely NO assistance from ground Air China crew either in Ulaanbaatar or in Beijing."

Pros: "entertainment"
Cons: "It should be illegal to have that short of layover in PEK that is impossible to make. They also made us stay on the plane for 5/6 hours waiting to take off with no explaination and very little food or water."

Pros: "The food was good."
Cons: "Could have usb outlets for devices. Connecting flight could have arrived on time. Airline don’t lose your luggage."

Cons: "Decent budget flights. Short transfer time onto second leg was perfect and easy to follow. Only advice is not to use e.dreamers as agent, they add on a hefty fee unable to back out of. Lesson learnt!"

Pros: "Smooth ride. Slept most of the way"
Cons: "No charger ports for iPhone. Sound on the movie was broken and spotty so shut it off Boarding was fine but the line to get Into the gate area was long and erratic and was a combo of like 6 different gates"

Pros: "The 748 is nice and new and in premium economy the legroom stretches for miles"
Cons: "They lost our Bags! Crew did not speak english! Transferring is a pain! Food was very poor quality"

Pros: "Entertainment was not good the TV did not work"
Cons: "The food and stalf very good"

Cons: "Our flight was severely delayed 6 hours from Heathrow, and that is where this horror story began. No one bothered to tell us anything. When we arrived in Beijing for our connection to Bangkok, we had to search out people for help, there was absolutely no one forthcoming with explanations. We were travelling as 2 friends, I was booked on one flight and my travelling companion on another 15 hours later! This only got changed when we explained that we both only had hand luggage! To then board the flight and sit on the tarmac, engines running, simply waiting, no explanations again!! Will we ever fly China Airways again?? If we could exchange our return flight tickets to that of another Star Alliance member we would."

Cons: "Everything is fine."

Pros: "First off, the flight was cheap, really cheap, so for the price it was amazing."
Cons: "Planes was a bit old so the entertainment system was a bit temperamental, poor image and the wife’s controller had taken a beating, so was hard to navigate and adjust settings."

Pros: "Reasonably comfortable"
Cons: "No movie selection and nowhere to charge phones. On line check in was a nightmare."

Pros: "Short waiting period for connecting flights"
Cons: "Bad service for China Air crews and not using the airport terminal tube, the passengers need to take a bus"

Pros: "Boarding was prompt and efficient."
Cons: "No power sockets to charge phones, Entertainment selection and functionality completely outdated, just managed to watch 1 movie before I gave up trying. The air hostess tried to help but mentioned that it’s just slow. During dinner service I asked for a second glass of wine with my meal but was refused as only 1 glass of beer or wine is allowed per passenger and flight, which I found very stingy as an airline and irritating from a customer care perspective."

Cons: "Very Old plane The entertainment system was down during entire 9hour trip Food is terrible, noodle so dry, can not eat After toilet visit, the water is not working, can not wash your hand"

Pros: "Relatively comfortable. Plenty of access to free drinks/refreshments including hot tea, cookies and red and white wine. Spacious clean bathrooms. Attentive staff. ON TIME departure and arrival!!!"
Cons: "My headphone arm jack didn't work. Food was not very good, but did provide vegetarian alternative."

Pros: "Wide bed and good support for good sleep"
Cons: "Not a big movie selection"

Pros: "Better airlines"

Cons: "The food is not so tasty."

Pros: "Provide new movie"
Cons: "More small snacks provide."

Cons: "Our first segment was delayed and when we landed, no priority was given to get off the plane and run for next flight. We barely made it. Got to Dubai for a wedding and our luggage didn’t make it. There were five of us flying together. No one got their bags. We landed at 1030 pm and went to out first event that night in the same track suit I flew in. Awful airline. Never again."

Pros: "Short flight from Shanghai to Narita."
Cons: "Something delayed the takeoff of all planes at Shanghai. 2 hour backup. We were moving but slowly."

Pros: "The staff, from airport to plane, were brilliant, the food was initially surprisingly nice, but by the time I'd been in transit long enough for the third meal, I just couldn't face it."
Cons: "The Seats were OK and the legroom was pretty bgood for economy, but the extra headrests on the larger Heatthrow/beijing aircraft came in at about shoulderblade height and made finding a truly comfortable position impossible. Definitely one to look at the price step ups for better seats in future."

Pros: "Crews were polite and helpful"
Cons: "Food was edible but horrible! It makes me doubt this country’s 5000-year history of cuisines."

Pros: "Flight attendants on the flight was very friendly and even made sure I didn't get wet when there was a slight leak above my head between the plastic."
Cons: "The check in process was terrible. I had paid extra to get an exit row seat since I have a very bad knee and I struggle sitting in my seat. My boarding pass printed with a regular window seat. When I went up to the counter to make sure I did indeed have an exit row seat, the woman at the counter told me the plane size had changed and my exit row seat was no longer available. I even gave her my printed confirmation from AirAsia stating I paid extra and she continued to tell me it wasn't an option. I said that the number of the seat didn't matter, I just wanted my exit row seat that I paid for. She visibly rolled her eyes and told another attendant to accommodate me. Except she did it in a way like I was inconveniencing her. It made me feel very insignificant."

Pros: "The crew"
Cons: "Entertainment"

Pros: "The boarding was smooth."
Cons: "I only have one hour connecting time in Beijing and this lag of flight was delayed by 40 minutes. I only have 20 minutes to go through international transfer and another security check point. By the time I came out from security check point, my plane is already at Final call. The gate is a distant away from the security check point area. I ran so hard to get into the plane the very last minutes."

Pros: "Goof food and service"
Cons: "The flight was delayed by 95 minutes, which screw up my schedule badly.."

Cons: "My bags were lost!"

Pros: "Offered an emergency exit seat to make me comfortable. Great crew very polite and helpful Great pilot great landing"
Cons: "14 hour flights are rough on anyone but they made it bareable"

Pros: "it was an inexpensive flight"
Cons: "No one would speak to us as to when we were boarding to let us know. The plane was older. Entertainment was limited. My wife's television was stuck on the map the entire 15 hour flight. Never been on an international flight that didn't have wifi but oh well, whatever. I had put in request several times for my wife's dietary restrictions as a vegetarian of which was never responded to and the only option was meat in all courses during the flight."

Pros: "Complimentary Movies with headphones provided were a plus. Tenants on the first flight were nice and accommodated me being a vegetarian with out any frustration. But the transfer flight with AirChina was not too happy about it. Meals were provided. If you are not vegetarian or find out how to put your name on a special request sheet it should go smooth."
Cons: "Seats were very narrow and seat by window wouldn't recline like other window seats. (No I was not by the exit.) I am a vegetarian. And asked for no meat. They didn't have a my name in a special request list. The crew member did know how I would be asked to be put on the list. I had a transfer flight with Air china to Dubai. The crew members in that flight were very rude even when I told them during boarding and a crew member came across with the special request sheet. Still no one could tell me how to put my name down as a special request to avoid any further confusion."

Pros: "Everything"

Cons: "Long time of waiting"

Cons: "The flight was delayed 2 hours without any notification on signage in the airport. When there is a delay, posting an estimated time of departure is a basic courtesy. Because they did not do this, and multiple flights were delayed for the same gate, the gate was extremely crowded. When an earlier delayed flight was boarding, there was no announcement and no indication on the signs! As a result, some people were uninformed of their flight departure! There was also a tremendous amount of jostling and pushing to allow people to board. This is clearly a problem for the ground crew and airport to make more efficient and flyer-friendly."

Pros: "Foot rest in coach. attentive service."
Cons: "The flight attendants' English could have been better. Could have had more English language entertainment on their IFE. The audio jack kept on going in and out."

Cons: "The crews didn't look like that they were very happy to work in the middle of the night since our flight was a midnight flight, wouldn't want to flight Air China again if I can help it unless the ticket is dirt cheap."

Pros: "New plane, good leg room, comfortable seats"
Cons: "Major delays both to Asia and on the return. Such extensive delays that I missed my connections both ways. The airline was very unhelpful in rectifing this. I nearly missed my second connection as well."

Pros: "Departed Hong Kong almost on time."
Cons: "the food was OK but no Kosher options. Movie was awful, and the flight announcements were extremely loud."

Pros: "Again, flight was on time."
Cons: "The staff searched our bags as we boarded the plane and they took away the unopened and sealed bottled water (expensive, I might add) that we bought at the coffee shop directly across from where the plane boarded. I appreciate the extra security but felt this made no sense. The airline had already searched us at several checkpoints going through the airport to our terminal. I had a sore throat and was dehydrated the entire 12 hr flight. I asked the flight attendants for water but all they would give me was a tiny cup. I politely asked for a big bottle and they declined. It was very uncomfortable and I would have really liked to have the bottle of water I had purchased in anticipation of needing it. I fly often and have ever ever had an airline take away water (of all things) purchased once I've passed through security. The flight attendants were also very rude. Perhaps they are overworked."

Pros: "Good movies, quick boarding."
Cons: "Was a bit bummed they did a water/beverages security check at the gate before boarding the plane. Full, unopened water bottles purchased feet from the gate were not allowed to be brought on board. With it being a 12 hour flight, I would prefer to have a water bottle ready whenever I need a drink instead of relying on the flight attendants to bring water by the tiny cup full. Seemed inconvenient without any purpose stated. Also in one section of the plane it smelled strongly of an uncleaned bathroom."

Pros: "Check-in and boarding went very well, very quickly."
Cons: "The plane was suppose to depart at 6:25 pm, it ended up being closer to 8:00. I suppose that really didn't have to do with anything Air China did, but we ended up landing nearer to 11:00 than the 9:45 that I booked, It was nearly midnight before I was able to get home."

Cons: "I'm soooo upset about the service after my flight canceled. 1.the staff ignored me when I asked if I could have a VIP to rebook my tickets earlier because my mom got cancel and was going to do the surge . But he went away and never came back, no any response of YES or NO. 2.I don't know why the airline company still need 11 hours to rebook the tickets with all our flight information and our passport liscen numbers already , making us waiting till 3 am at the airport. 3. I asked my boyfriend to talk to the staff on phone, and the staff told my BF that he didn't know my English was not good. I said to him loudly that I had told him , but the manager besides said "don't shout at my staff"to me, even without asking me what happened . I don't think that was a good attitude for the service department, especially to a foreigner. My email address is Chentongtong@wku.edu.cn"

Pros: "Food was good."
Cons: "My seat 46D was broke and it took several conversations with crew members during 6 hours before they finally moved me to an other seat."

Pros: "All aspects of the experience were way above expectation"
Cons: "Not using Air China before"

Pros: "Wonderful Flight I look forward to using Air China again!"

Pros: "In general, the food was good. The crew was helpful and friendly."
Cons: "The boarding was a mess that the staffs did not enforce the boarding in a orderly manner that caused blocking in flight for seating."

Pros: "New planes n clean cabinet nice service."
Cons: "None"