Daily cleaning, installation of cabin HEPA filters on flights from Rhodes to Glasgow
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Scores according to KAYAK customer reviews
Pros: "I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!"
Pros: "The food was good"
Cons: "The seats were very cramped"
Pros: "Crew was very warm and friendly"
Cons: "The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis."
Pros: "We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed."
Cons: "crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)"
Pros: "Flight landed on time"
Cons: "Gate was constantly changed with no audible notification at the gate and boarding process was mayhem"
Pros: "The crew was good and the food from Frankfurt to Abuja was good"
Cons: "The layover time was extremely too long and would even be longer during my return"
Pros: "Crew excellent...seats small and not too comfortable for business class."
Pros: "The crew were really friendly and made sure we were looked after."
Pros: "Crew AMAZING nice people very hospitable the food was good, very respectable staff accommodations nice"
Cons: "The seat in the back was very uncomfortable to sleep other than that amazing"
Pros: "Everything except the seats . Need to book business class"
Cons: "The seats were too small"
Pros: "Service and crew"
Cons: "All great"
Cons: "The Cabin seating"
Pros: "Good crew unlike previous experience few months ago."
Cons: "Missed my flight by 2 minutes and couldn’t find any representatives to help me determine my options. Was left to figure it out in my own."
Pros: "Everything was on time and efficient."
Pros: "Cabin crew's service was excellent! Very attentive and friendly. Special diet (gluten-free) dinner was delicious. Lavatories located downstairs."
Cons: "Economy seating was too tight. Not enough space or leg room."
Pros: "Gate crew was friendly."
Cons: "United. Not Lufthansa. The ability to change seats early with United and be a recognized flier and get credit was extremely difficult. Very poor service."
Pros: "Great food, great service. Crew was very nice."
Cons: "The video screen at my seat was malfunctioning."
Pros: "The crew's efficiency and friendliness"
Cons: "Having to fly to Germany to come to San Diego"
Pros: "Food was great. The crew was very polite and professional"
Cons: "Great flight"
Pros: "The entertainment was great with very easy to use touchpad. Great movies also. Food was good also."
Cons: "Space between the seats was less than I remember."
Pros: "Everything was great. The crew couldn’t have been more friendly or accommodating. It was a very enjoyable experience."
Pros: "Lufthansa and SAS. A great combination."
Cons: "Nothing to not like."
Pros: "A couple of flight atrendants were civil"
Cons: "Gate was changed three times immediately prior to departure. Plane was BERY small. Food was awful."
Cons: "Boarding and departure was late."
Pros: "Excellent overall."
Pros: "Worst food ever. Stewardess could not figure out where my seat was . Seemed unfamiliar with the plane."
Pros: "Room to stretch out in, the benefit of extra space on the tray; relaxed crew, and quiet co-travelers."
Cons: "Nothing to not like. Wish all flights would be like that."
Pros: "everything was good other than the entertainment package"
Cons: "not verymany movies to select"
Cons: "Moved boarding gate without notice"
Pros: "Service, food, on time, everything that counts was in place."
Cons: "Seats are too close together and seat really doesn't recline. To close to the seat in front and can't bend over to put your head on tray to sleep. Just to cramped up and I'm a small person 5'4". Very uncomfortable for a long flight!"
Pros: "The flight attendants all were very helpful and seemed to enjoy their jobs"
Pros: "The crew were very friendly and I liked that they always kept us hydrated with drinks. Before I even left on the trip I called the airlines several time with so many questions and the staff that I talked to each time were so friendly and helpful with all the questions that I had."
Cons: "The only thing I didn't like is that the boarding process was different than what I was used to. I usually board by zones and this time it was more of a everyone got up at the same time and everyone rushed to the front of the lines and some people would push me out of the way to get in front. ( even though we all had assigned seating) Second thing was that I had asked for a wheelchair for my mom and I had seen one waiting outside and was about to walk up to it but another person was limping up to it and put her stuff down on it so I didn't know if it was for my mom or her. I didn't have the heart to go up and make her move if the wheelchair was for my mom so we ended up walking the whole way to customs. I felt bad for my mom afterwards because her knees ended up hurting by the time we got to customs. I would suggest holding up signs of individual names for who the wheelchair is for. Other than that everything was great"
Pros: "The downstairs lavatories are genius!"
Pros: "They held the gate for us as we got there about 14 minutes before departure."
Cons: "We were offered two hot meals, each time with the same 2 choices. That's not much to choose from..."
Pros: "The Quietness of the trip. Enough to sleep."
Cons: "There is no possibility for me ti eat. I have a sugerless diet without any aotmeel, rice, corne and other wheat. Just almendraflour is allowed and cooked vegetables and fruit and chicken and fish. I always have huge difficulties in flying intercontinental."
Pros: "Everything was great, the entertainment, comfortable and the staff was really kind"
Cons: "Food wasn't the greatest, but I understand that it's difficult on airplanes so can't complain too much"
Pros: "Pretty much a standard commuter flight."
Pros: "Always awesome"
Pros: "Selection of movies in the entertainment section. Food"
Pros: "I will always try to fly Lufthansa in Europe from now on. You have courteous and capable employees and all of your systems are set up to be intuitive and straightforward."
Pros: "I've flown on many different airlines since I was 10 years old and hands down this Lufthansa flight was the best and smoothest flight I have ever experienced. First of all, the plane was very comfortable and had good leg room. The flight staff were all extremely courteous and attentive. There was one point where I was reading in the dark and the crew member asked if I wanted the light turned on to read! Normally I don't sleep on flights, and the same crew member asked if I wanted ice cream since I don't feel like sleeping. The crew seemed to have this magic ability to make the flight more comfortable without the passenger having to even think about it, or try to ask for extra service. All of the crew were just very outstanding and organized throughout the entire flight, they were all generally very helpful and kind. By the time I got off the 14 hour flight, I didn't feel even the slightest bit tired or anxious, I was able to spend time with my friends in Budapest upon landing and stay out till 2 am without having to sleep or rest because the flight was so good."
Pros: "The idea of flying your airline and passing through Frankfurt"
Cons: "Terrible communication, scheduling, and handeling of both passengers and baggage. Worst management of any disembarkation and flight cancellation ive experienced"
Pros: "flight was cancelled"
Cons: "flight was cancelled a few hours before with no explanation!"
Pros: "Crew was attentive"
Cons: "The seats are awfully tight and no padding The plane was delayed for almost 3 hours while we were on it because of some air conditioning issue"
Cons: "Not much. Outside influences not under their control"
Pros: "Simple checking with baggage etc"
Cons: "More leg room"
Cons: "It was freezing on the plane everyone had hoods up and coats on."
Pros: "Seats and legroom very good for a budget airline. Crew very good."
Cons: "Boarding in Naples was dire"
Cons: "Seats don't recline"
Pros: "Crew were good, no issues. Flight was prompt and easy."
Cons: "A few too many announcements and promotions for buying stuff on board."
Pros: "Comfortable flight"
Cons: "Alanya airport puts you through security 3 times. If they want to do this at the gate including hand searching they need to employ more staff to speed up the process. Food and drink at the airport is expensive"
Pros: "That it's over"
Cons: "People had to go a long way to find space to stow their bags. No one was telling people to put small bags under their seats."
Cons: "Food options are very bad & there are no TVs on the plane but otherwise this was an excellent flight & a seamless holiday transfer from the moment that we arrived."
Pros: "Boarding well organised, cfrew friendly."
Cons: "Announcements too frequent and very loud."
Cons: "Missed the need to add luggage to both inward and outbound journey, that got excessively charged on the way back. Have never had to select luggage allowances both ways, clearly we want to bring our luggage back! + why should it cost twice as much to add to the hold when paying at the airport, rip of"
Pros: "Amazing customer service from the moment we arrived at the airport, throughout the checkin process and on the plane. Really extraordinarily amazing given that it was the Saturday of half-term. Cannot praise highly enough."
Cons: "I canot think of any single fault at all."
Pros: "Crew are always pleasant and know how to smile"
Cons: "Air con started out super hot then went rather chilly!?"
Pros: "Great boarding decent legroom"
Cons: "Good all round - no entertainment but it’s short haul so expected"
Pros: "This plane was alot older then other planes owned but the cabin was still new, legroom brill, clean cabin and excellent staff. We were kept fully informed of the extra safety procedures needed in regards to de-ice the plane before takeoff."
Cons: "Would have rathered a new plane, and to land ontime but only 20 mins late."
Pros: "Cheap and easy."
Cons: "The announcements were a bit “organised tour” excitement which was odd. Also not allowed tablets during take off and landing which was a bit behind the ball compared to other carriers."
Pros: "Comfortable, friendly service on the plane."
Cons: "Connection issues from previous flight. Connecting ground staff didn't seem to have their game together. In all fairness, it was after midnight and I don't think it was connected to the Aegean airline. More like airport security."
Cons: "Could not check in online"
Pros: "Crew was good, boarding was good. On time."
Cons: "All food/drinks are chargeable, but they will not accept credit cards without a raise number on the front so I couldn't use my travel credit card and then I couldn't use my debit card because they said "often the debit card will not run through while in the air"...fortunately I had some Euros."
Pros: "The crew were helpful and friendly"
Cons: "Nothing to report. Very efficient"
Pros: "Left on time. Arrived on time. Clean. Everything worked. Competent and friendly crew. Great price. Yes, we definitely would fly with Jet2 again."
Cons: "Really packed us in. Crew kept on offering items for sale. But, it is a deeep discount carrier so we were not surprised."
Pros: "Good flight (when we eventually got airborne. Friendly cabin crew"
Cons: "Last minute gate changes at Heraklion meant lots of confusion & frustration plus late departure. Edinburgh airport is a joke since its recent upgrades, plane sent to wrong bay caused delays getting off then baggage handlers are slow beyond useless, seem to think they are doing everyone a big favour & will do things when it suits them. No help or information from airport staff who promptly vanished at the 1st sign of trouble. Edinburgh airport really needs to have a long hard look at itself."
Pros: "Nice clean plane. Short flight good check in, comfortable seat. Nice staff"
Cons: "No entertainment"
Cons: "Timing and space"
Pros: "Crew were polite, better than on the outward flight from Paris CDG to Leeds, but seemed more interested in chatting to each other than to reassure passengers about the long delays. Once underway, the flight progressed well."
Cons: "When a 30 minute delay was announced (13.45 instead of 13.15), I was fairly philosophical. However, we didn't board until 13.45. Once settled in our seats, another 25 minutes went by when the plane did not move. No information's given. I asked a member of the cabin crew what was going on who said she didn't know anything. I then heard her ask (presumably the captain) on the intercom if he could make an announcement as 'passengers were enquiring' We were then informed that we would have a further delay of up to an hour. We eventually took off at 16.00, over two hours after scheduled time. Thank goodness, I had left plenty of time for my connecting train. I was equally unimpressed for different reasons with Jet2.com on the outward flight on 12 July. I will not be flying with them again."
Pros: "Last minute booking from Alicante, amazing seat allocation and the flight arrived 35 minutes early."
Cons: "Shame Leeds wasn’t ready for us, took far too long to access the terminal and queue at passport control was a joke. Landed feeling great, now I’m ticked off."
Pros: "Another excellent flight on Jet2 , 35 minute delay but handled with such relaxed professionalism by the crew. Highley recommend *****"
Pros: "excellent legroom"
Pros: "On time."
Cons: "Charge to ensure you keep your free hand luggage in the cabin. Security delays at Belfast."
Pros: "First holiday with Jet2 and really impressed. My only tip would be to book a meal, as pre-booked meals are served first and the non-booked sandwiches ran out by our row. Will fly with them again."
Pros: "Decent legroom"
Cons: "Having to turn off electronic equipment for take off and 30 mins before landing. Ridiculous as all other airlines now agree this is pointless."
Pros: "Boarding was relatively painless. Although as always we seemed to end up in the crèche part of the cabin."
Cons: "Having to switch off all electronics while the seatbelt sign is on believe bags in the last century. Even a kindle! This is just ridiculous."
Pros: "Short check in, good leg room in seats"
Cons: "Overpriced food"
Pros: "Delayed boarding, taking off, landing, and then getting from plane to gate"
Pros: "What a breath of fresh air. Simple no frills service but very friendly attentive staff. Can't quite say why but 100 times more pleasant than a Ryanair flight!"
Pros: "Everything, staff the whole package faultless, well done !!!"
Pros: "First time iv used jet2 and I will again"
Pros: "Great flight, super low price. Overall great value. Also the cabin staff were great. The flight was quite empty so we had a bit of a blether"
Cons: "Nothing was wrong with the flight, aircraft or service. Only one star for food cos I didn't order, and for entertainment as there was none. Wasn't expecting for £80"
Cons: "temperature too cold on return flight from Faro, especially having been in hot weather for 16 days"
Pros: "Everything ran smoothly"
Cons: "The constant talking on the overhead trying to sell something (food, donations, duty free) and then the stewardess didn't make it to the back to hand over landing cards."
Pros: "- Flight was on time, yet they pad the timetable to make it difficult to be late. - Aircraft was relatively clean considering this was its 4th flight of the day, and the fact it's 29 years old. - More laid back then EZY and FR as they allow a reasonable turnaround time."
Cons: "- Seat assignments don't always make sense, we were split up even though there was an empty row behind us. - Shortly after takeoff passengers moved into the extra legroom seats without paying. - Constant attempt to sell things to you, scratch cards, overpriced drinks etc."
Pros: "On one of the busiest weekends for flying it was perfect..... the plane the staff and the flight"
Cons: "The food was expensive and not great"
Pros: "Great service and food and smooth all the wsy"
Cons: "BiokAggrevation beforehand trying to book guaranteed cabin baggage"
Pros: "Convenient flights. Friendly staff. Excellent price."
Cons: "Older aircraft means electronic devices can only be used while cruising. Long queue for bag drop due to many flights leaving at once."
Pros: "Friendly, polite crew and clean aircraft both ways."
Cons: "Poor entertainment and lack of holder on seat in front to hold magazines, phone, iPad etc."
Cons: "Our flight out was delayed by a couple of hours and the return flight was delayed at least an hour. It was clear skies, no tusre why. Also, after having paid to check our bag, the bag didn't arrive at our destination because it was removed from the plane, along with 26 others. We didn't get it back for 5 days, just in time for our holiday to be over."
Pros: "Seat confort"
Cons: "2 hours delayed, even tea has to be paid"
Pros: "It was overall officient, basically on time and comfortable"
Cons: "Getting off the ground took quite a while even though we arrived basically on time"
Pros: "My last answer should have mentioned that the airline I referred to was Loganair not British Airways. Coffee and a Tunnocks biscuit at no charge"
Pros: "Crew were great and we left and arrived slightly early which was nice"
Cons: "The in flight magazines and safety cards were ripped and damaged. Not a good look for the flag carrier"
Pros: "quick boardling, good flight, enough personal space in business class"
Cons: "I do wish passengers would sit until the seatbelt signs are off and not all jump up and open the over heard bins and drop things"
Pros: "It was a short flight"
Cons: "Enough room to sit. The worst cramped seat I have ever had to fly in."
Pros: "Crew cheerful"
Cons: "Beyond their control. Flight delayed 50 mins"
Cons: "there was a mechanical error which kept us on board the plane for 20 minute increments for nearly 3 hours until they had us switch planes"
Pros: "Boarding and on time departure."
Cons: "Nothing to dislike"
Pros: "Typical BA efficiency."
Cons: "What’s the difference between BA and EasyJet?"
Cons: "Lunch was adequate but evening meal was half a sandwich"
Pros: "On time, all the staff were lovely at the terminals and on the plane"
Cons: "All goid"
Pros: "The captain was very apologetic and the crew were friendly."
Cons: "The flight was delayed by an hour, meaning we arrived at almost midnight and for me and a few other people their electronic boarding passes did not work properly I was refused at the departures gate and told to go to the British airways counter to get a paper boarding pass printed out. I also saw some other people with British airways electronic boarding passes having similar problems."
Cons: "We where delayed for just over an hour"
Cons: "Too hot, meant to arrive 5 mins early but ended up 15 mins late as we sat on the runway for about half an hour without air conditioning."
Cons: "Delayed 30 minutes"
Pros: "No entertainment on the flight"
Cons: "They insisted we check in our hand carries for free because the plane was full. So we did. They ended up leaving one of them in London. No entertainment. No free snack."
Pros: "Good flight. Friendly crew members. We checked our carry on because the flight was full and the attendants said that they wouldn’t have room for all the bags. Checking the bags was very easy and we got to board the plane first."
Pros: "Professional crew, comfortable seats with adequate legroom"
Cons: "No beverage without paying, extra bag fee, no jetway at Heathrow (bus to plane)"
Pros: "Very good aircraft!"
Pros: "All BA staff were professional, pleasant and helpful. My seat had more leg room than I was expecting (after a flight Seattle to Heathrow where my knees were jammed against the seat ahead of me."
Cons: "I was frustrated that I had to pay for either a cup of coffee or water. Since all healthcare providers recommend that one must drink water on a flight to stay hydrated and healthy, a complimentary bottle of water would have supported healthy travel. Due to a short layover in Heathrow, I had no time to fill my own water bottle."
Pros: "Helpful and courteous crew"
Pros: "Full flight, but still excellent courteous service from all members of staff."
Pros: "On time, friendly crew"
Pros: "Flight as always great"
Cons: "Delay made me miss two meetings"
Pros: "I can't believe how close the seats are. The lady behind me got mad at me for wiggling in my seat. My butt was sore as the seat is so small and the guy next to me had his arm on the console all the time so I had to lean left the whole trip. I couldn't charge my phone for 8 hours of the flight so when I got to JFK my phone was dead. It doesn't heart to put power plugs in every row. This is the 21st century and this is British airways representing great Britain. I guess gb isn't great no more. One more thing I don't eat pork and when the flight attendant offered me dinner she said I only have sausage. Be considerate on passengers that don't eat pork"
Pros: "Cabin crew was amazing..... didnt mind the delay things happen"
Cons: "Price & food not so good."
Cons: "It would be nice to have a free juice or soft drink on this flight. They only offer free water, and then you have to ask for it."
Cons: "Bag didn't make it, and then the system to get it returned doesn't work as it should."
Cons: "I made the mistake of buying a no checked baggage ticket- they charged me more to check my bag than it cost me for the ticket (65 British pounds). How do they get away with this? Many passengers had carry-ons that probably weighed as much as my luggage, yet I have to pay a huge fee. Plus, extra charge to choose a seat, and not even a glass of water on the flight. Last time I choose to fly British Airlines."
Pros: "The BA agent after immigration did a wonderful job getting us on the next flight, which saved us from losing our entire vacation."
Cons: "The luggage took 45 minutes to arrive at which point we only managed to still get our rental car due to an extremely helpful Europcar agent. Otherwise, we would have been stranded at Glasgow airport overnight and would have lost our hotel reservation."
Pros: "Very attentive, kind caring"
Pros: "Delayed flights Lot of noise inside the plane lgw-ibz"
Pros: "I did get to Glasgow"
Cons: "Boarding by bus, late, expensive, bag fee, no drink."
Pros: "I like the comfort of the BA planes even for such a short hop, efficient service and fast."
Cons: "Shame the service no longer includes a complimentary snack/drink, especially as the prices have not changed. Doesn't encourage brand loyalty, although on that route BA sadly have the monopoly."
Cons: "British Airways carrier American Airlines was not clearly notified on tickets/boarding passes/itineraries nor was there any communication between the carriers, so when I checked into British Airways I got no help expediting my check in at American. It was confusing and no one was helpful and instead flip. At American every interaction, whether about connecting flight boarding passes, my five and half hour delay or seating left me feeling unimportant and disrespected. I will never use either airline again nor Kayak"
Cons: "Did not get the seats I paid for"
Pros: "We had to wait on an extremely hot bus for the plane to be ready. There was no need for us to be on the bus."
Cons: "As like always late"
Pros: "Nothing, felt like I was back in the 80s"
Cons: "Old plane, had no port for usb cables, no tv on the back of each seat, no wifi. Flight from Philadelphia 5 days prior had it all."
Cons: "Not really friendly. Nothing to drink. My chair was broken so I couldn't really lean back."
Pros: "After a slight delay, the crew got everyone on board quickly, and we got off, making up some of the time we had lost. A real "greased landing" by the pilot, (I didn't know we were down till he hit the brakes)."
Cons: "My sound in the movie didn't work as the headphone jack wouldn't work. It made the movie unwatchable."
Pros: "Clean and comfortable"
Cons: "Nothing complimentary, no screens on exit row seats"
Pros: "Very good"
Cons: "Everything was excellent"
Pros: "on time.."
Cons: "very busy no free tea coffee."
Pros: "Very little. BA customer service is brusque and focussed on getting rid of you as quickly as possible."
Cons: "Trolley service - aside from poor range, high prices & getting missed as they weren't interested in service...."
Cons: "Flight delayed 2 hours with very little communication as to why. We were not informed of likely length of delay. Once on board we were not offered any small compensation such as a free drink etc. Customers were moved to accommodate other passengers resulting in my friend moving from isle or middle seat. This wasn’t handled very gently and she wasn’t thanked."
Cons: "Worst plane seat of all carriers. No leg room, to close to seat in front no where to put anything , no usb charger. My local bus is more comfortable & better equipped. Same as 90% of people only fly Ryanair as a last resorts. Friend tried to down load boarding pass in the morning of flight was not able as need to be done 24hrs before. 50 euro to get printed at airport outrageous. Perhaps you could Justify £10 but 50 euro!! Why do they try so hard to rip there customers off at every turn"
Cons: "I pre booked and paid for an isle seat and was given a window seat. The plane was so hot and had no air-con, the people I were sat next to kept asking the girls to put it on but they didn’t"
Cons: "Flying with another airline which I will."
Cons: "Delays and missed bus"
Pros: "Food menu was great"
Cons: "Boarding slow, SO slow getting to the back of the plane with the food and drink trolley. Lots of out of control children."
Pros: "Decent enough flight, seats comfortable enough for short haul wouldn’t want to go long haul on the same seats, good selection of onboard snacks"
Cons: "Flight was half hour late, priority seats should be reserved for the first seats on the plane rather than scattered all over the plane, suitcases shouldnt be allowed on board they take up too much space for anyone else and slow down the boarding of the plane as people attempt to haul them up the stairs, some staff could be more polite and less abrupt and some could attempt to speak louder and clearer"
Pros: "Quick and on time"
Cons: "Rubbish carry on policy and constant sales"
Cons: "Stayed at steansted for like 20 min"
Pros: "the tickets were very cheap"
Cons: "the departure was dine with about 1 hour delay"
Cons: "Ryanair was very disorganized when we came in to check in. We made three different queues before actually going to the place we needed to be. Only one woman did help us given the time constraint we had in out hands."
Pros: "The staff was good and attentive even under difficult circumstances."
Cons: "I took two flights today. Both were late. Ryanair also lost my baggage."
Pros: "Staff were friendly and helpful"
Cons: "Seats were very uncomfortable, not even a space/pocket slot on the rear of the seat in front to place a book, phone, bottle of water etc Boarding was delayed and this appeared to be due to cabin bags being moved to hold luggage but had not been tagged in advance. Seemed a bit disorganised. Fair enough have the rule about potentially putting them in the hold but make sure they are pre tagged. Flight delayed as a result."
Pros: "Good coffee"
Cons: "Delayed by around 100 minutes. No soup no tea."
Pros: "Low cost and on time"
Cons: "Expensive food"
Pros: "The price at booking was great! the flight crew and the flight itself were excellent. Arrived 15 minutes early."
Cons: "The online check in was not working, and kept rejecting my wife travel documents although correct! Thus ended up checking in at the ticket counter, and that cost me almost $200. Convenient for the airline!"
Cons: "Stansted airport is very poor. Not enough space, facilities or anything. Ryanair flight delayed. “Boarded” into cramped holding area. Very poor form."
Cons: "My husband and I flew with RyanAir 3 times in two weeks. This was the third time, and it was the worst! When we were about to board, a staff person approached us and said that out carryon bags (which RyanAir tags and checks, anyway) were too large. We'd carried the same bags with the same items in them for all of our flights with RyanAir with no issues. But this time, the staff insisted that we had to pay to check the bags. We removed items from our luggage and put them in our backpacks, which only made the staff upset because they were unable to charge us. One of the staff members began yelling at me and told me she was doing us a favor by not making us pay (though our bags were the right size and met the airline's standards). She told me to be quiet and not argue with the staff, otherwise she'd charge me. If this were in America, I would have spoken to her manage and filed a complaint. I don't know the process in Germany, so I let it be. I felt disrespected and angered. During the flight, I asked a crew member for a fork or spoon. He said he'd bring it to me in a minute. After 15 minutes, he had not returned with it, so I asked another crew member, who told me that there were no spoons or forks. I replied that the airline serves hot meals that require utensils and asked if I could have one of those. He insisted that the airline accounts for every utensil and refused to provide me with one. The woman sitting behind me leaned forward and handed me a spoon. She explained that another crew member had given her the spoon, though she had not asked for it. She was confused and now realized that the spoon was intended for me-- he'd handed it to the wrong passenger. This made it obvious that the other crew member had lied to me. Overall, this was one of the worst flight experiences I'd ever had. I would not recommend RyanAir to anyone, and would actively dissuade people from flying with this airline if asked for my opinion."
Cons: "Flight was an hour late! They were working on the plane while we were on board. Scary!"
Cons: "This was my first time flying RyanAir, I will never again. I did have to pay the luggage fee, I don't understand why you have to lift your luggage through the size measuring device when clearly my luggage would have fit in the overhead compartments. Aside from that, I thought the lighting (yellow lighting!) and the advertisements all over the interior was tacky and distracting from having a calm, relaxing flight. I don't think the $$ saved is worth going through this again."
Pros: "The Ryanair flight was on time and reasonably comfortable. They don’t offer entertainment and I didn’t eat onboard"
Cons: "The seats are basic, but fine. I could do without the fanfare on landing!"
Pros: "Crew was very loud, I couldn't really sleep, the personal leg space is too small, could barely fit in there."
Cons: "The crew was loud (flight related issues)"
Cons: "No tv or entertainment"
Pros: "Good service easy flight"
Pros: "Ryan Air 5.5 hrs Flight Delay from Glasgow, Scotland to Dublin, Ireland (Draft 2.1) Our flight from Glasgow, Scotland to Dublin Ireland on September 22nd with Ryan Air was delayed for 5.5 hrs (165 minutes) for unexplained reasons. We were supposed to depart at 3:25 pm and we actually departed at 8:55 pm when the plane actually began to move from the terminal to the runway. Over the ensuring 5.5 hr. delay there was no plausible reason given by gate staff or the bag check-in staff or the electronic flight board of daily departures in the Glasgow airport. Here is what we heard from all 3 communication sources stated in the previous sentence: • Seven (7) actual time delays of actual flight departure times (electronic flight board) ranging from: 3:25 pm, 4;30 pm; to be scheduled; moved to 5:15 pm; 6:30 pm; 8:00 pm; 9:00 pm; check with the gate. • Waiting for a plane to arrive......... • We have no idea...... • Waiting for a plane and a crew to arrive.... • Corporate is working on finding an available plane...... • I don't know....we will post the details when they are known to us..... The Scottish Times Newspaper (Sept. 21 or 22), reported that Ryan Air had allowed too many pilots to go on vacation at the same time which had made the entire flight schedule prone to long flight delays and numerous flight cancellations. What was reported on the various UK news shows was very different. Their were serious labor issues between Ryan Air's pilots and management, particularly Dennis O'Leary the CEO, over work conditions including pay and job performance. Those of us who read local UK newspapers had an inkling that the pot was boiling. However, as the actual departure delay went beyond the scheduled 3:23 pm, passengers were uneasy about our hotel rooms in our destination cities still being held and whether any drop-off family members should go home or be available if the flight was ultimately cancelled. What made it worse was Ryan Air realized that they were in violation of the European Union flight delay rule so they passed out FLIGHT DELAY POLICY to those waiting in line. The gate crew and the check-in folks outside security told us about having to provide all passengers two (2) free phone calls except that this would mean leaving security at the expected gate and going back to the Ryan Air check-in counter and back through security. A very arduous process one more time. Ryan Air has very arcane booking rules so if I change my checked baggage to a larger size, my only option was to add an additional piece of luggage at a very stiff cost. In our opinion, Ryan Air is a very poorly managed airline and the most customer-combative airline we have ever encountered in our many flights throughout the UK and Europe. Without hesitation, we would not recommend Ryan Air under any circumstances and would be willing to pay more with other carriers who take better care of their customers. [Customer names withheld for privacy reasons - 9/26/2017.]"
Pros: "Relatively smooth flight, boarding, checking in, arrival, etc. Typical of small crafts. I chose this flight more for the time (it fit with our needs)."
Cons: "It was difficult to figure out the extra baggage fees, what was allowed and not allowed. I think the money I saved on the tickets overall was eated up by the extra 60$ we had to pay for our baggage."
Cons: "They charge for everything and if you don't make prior payments using the app prior to flight they are going to charge you triple at airports. $70 for printing boarding passes at airports and $200 in luggage fees! I will never use this airline again"
Pros: "The price. Period"
Cons: "Legroom non-existent. Sardines have more room in their can."
Pros: "Staff approacable."
Cons: "There was no water in the toilet.Aircondition not working well.Have to travel by bus to get into the plane.Delayed flight."
Cons: "I felt it ironic that our two smallish rolling duffel bags were not the right parameters to take on board, and just enough over the weight limit to rack up bag charges of about 35 E ea, ea way between Dublin and Glasgow, so actually our luggage charge is more than our set of tickets for this particular trip. No wonder the owner's a billionaire--however, on the positive side, the pilot landed "like butter" in Glasgow AND we heard that the Ryanair owner actually does pay millions in taxes for the good of Ireland. (Sigh...)"
Pros: "Paying for the extras to make my journey as better for me"
Cons: "Selling of the scratch cards and cabin crew asking everyone row by row for change for €20."
Pros: "Short flighy"
Cons: "Charge you for everything under the sun. Breath wrong and it will cost you €50"
Pros: "The plane took off and landed"
Cons: "The airline appears to understaff or not train their check in counter staff very well. It took nearly one hour to go through a 30-40 meter baggage check line. If there hadn't been a delay boarding the flight I may not have been allowed on. I arrived 90 minutes before this in-country flight as well."
Pros: "It was a short flight and got me to where I needed to go."
Cons: "Seats too small. They broke my suitcase. I made sure the extension handle was down when I checked it. When I got it back, the handle was up and bent so it couldn't be put back down. A kind man on the bus was able to straighten it, but it still doesn't work right."
Pros: "Very smooth flight. Flight crew was very professional and dressed well. My flight from Dublin to Glasgow was under 40 minutes and I was really impressed."
Cons: "Not a thing. Everything was smooth"
Cons: "The plane was dirty"
Cons: "They double-charged me for a minor mistake when I changed my flight. Although I immediately corrected my error they charged me an additional $110. Outrageous!"
Pros: "I didn't like anything"
Cons: "Everything is boor"
Cons: "The whole experience. Everyone we interacted with was just not nice or appreciative."
Cons: "I was charged 55 Euros for the same luggage accepted from Rome to Palermo by Ryanair. The door man was determined to overcharge me no matter what.Since the flight was max, half the suitcases where shipped direct so his overcharge didn't matter.I am Italian/American and I was singled out and U will never fly Ryanair again.You get me one time and I get you 10 times. That one suitcase was more than half the cost of the flight. I do not like being ripped off. You should be ashamed of your strong armed tactics. Not Happy Sam Morreale."
Pros: "If you like cheep, this is the flight for you!"
Cons: "If you dislike late flights, last-minute extra charges (never mentioned before, despite asking) at check-in, and rude staff wherever you are... this is the airline for you!!"
Cons: "Boarding/delay etc was shambles did not get on flight had to get flight next day at my expense at cost of over £240"
Pros: "Once I got my boarding pass all. Was good, we even arrived earlier than scheduled"
Cons: "I really do t have much to complain , if you have a boarding pass before your good to go just one thing when I was trying to do my check in I couldn't make it happen I even did live chat, and got caught salonschmitz.com/salonoff, and then I called customer service and they couldn't help me either. So I tried entering through check in with my credit card, I stead iof flight number and that worked! Woo hop no extra charge at the airport"
Cons: "The flight was delayed."
Cons: "The flight was delayed for an hour and because of that we missed our connecting flight, had to take another one the next day, drag my kids through the airport in Athens and went through a lot of stress. Ryan air does not take any responsibility for their own mistakes. That is unacceptable, we won't ever use Ryan air anymore and we'll also spread the "good" word about them."
Pros: "Low cost, flight times which met my travel needs"
Cons: "Check-in desk in Athens airport opened late, and I was forced to pay the luggage charge (pre-paid during on-line booking of flight) a second time. The boarding process at the gate was chaotic and unprofessional. My seat in the plane was cramped and uncomfortable. We were never offered any refreshments, but the cabin crew had time to hawk beauty products and raffle tickets for charity then stand around for the rest of the flight chatting, sharing pictures from their friends, etc. As I stated in my previous post about the outgoing (ATH to RHO) leg of this trip, I will never deal with RyanAir again."
Pros: "nothing really. the price was ok."
Cons: "the service, the seating, all the added fees"
Pros: "no hassle at boarding"
Pros: "We didn't crash. The flight wasn't full so there was room for all the cabin bags. Flight crew were nice."
Cons: "Flight left late. Landing was harsh. Seats were uncomfortable."
Pros: "On time. That's about it."
Cons: "First time flying this airline. Cheap ticket price, but be prepared to get nickel and dimed... Check a bag? Ca-Ching! Choose your own seat? Ca-Ching! Cup of coffee? Ca-Ching! By the time you're booked and boarding, you could be flying an airline that keeps the interior of the aircraft clean, and has a seat pocket to keep your stuff in."
Airlines flying from Rhodes to Glasgow have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Rhodes to Glasgow
Masks required on board, masks provided on flights from Rhodes to Glasgow
Social distancing seating
Middle seats unavailable to book on flights from Rhodes to Glasgow
Testing for antibodies, testing for symptoms for flights from Rhodes to Glasgow
Waiving of change fees. Search flexible flights from Rhodes to Glasgow
Cheapest flights to Glasgow from Rhodes found in 2021