Cons: After receiving the email confirmation I made specific plans to get a ride to the pick location office only to be told they don't have the car and nothing could be done about it. Then I had to pay Uber for a ride back to my hotel. No offers to help in any way. Who runs a business like this?
Cons: They could have provided the car for me that I had reserved. They said I would be inconvenienced but they did not have a car for me and did nothing to help me out.
Pros: Safety and Comfort
Cons: It is a big vehicle to park
Cons: Extremely long wait to get the car
Pros: This was the best rental car experience that I have ever had! Great job!!!
Waited in reception for 2.5 hours for the car
Cons: Arrived with prepaid insurance and ACE would not accept it - mandatory for customers to purchase their insurance. Price for car was already inflated due to festivities in Calgary. Needed to wait 2.5 hours for a reserved car ... Upside: Staff was very apologetic - not their fault with all the mishaps:(
Pros: I was very hesitant to book with Ace after reading the reviews but they were half the price of other rental cars so I figured I’d try it. I was pleasantly surprised. I had to wait a bit to get my car when I arrived in Vancouver but when I did it was a brand new Jeep which was a free upgrade from what I reserved. I had no problems on the drive from Vancouver to Calgary (and all the sightseeing trips in between). When I dropped off the car the staff even gave us a ride to the hotel, saving us cab or Uber fare. Thanks!!
The good, the bad and the unclean
Pros: Easy to access pick up and drop off location. Staff were friendly
Cons: Car has not been washed or vacuumed before pick up. I asked the attendant to record bugs and dirt on the paint work as the dirt made it difficult to see scratches etc
Great price. Bad pickup experience
Cons: Pickup and dropoff experience. Car availability.
ACE ran out of cars!
Cons: Had to wait for hours at Avis to get a car. Avis was helping us out, it was Ace's fault we had to wait.
No cars in Calgery
Cons: Waited 5 hours for cars we did not order. Sent to competitor who had no cars, either. Extremely disappointing. No snow tires on Prius in snow storm. Extremely dangerous.
Unorganized and my transparent.
Pros: Nothing, they just brokered it to Avis.
Cons: Terrible service.
Other suppliers in Calgary scored
- 8.5/10 Avis car hire in Calgary
- 8.0/10 National car hire in Calgary
- 8.3/10 Driving Force car hire in Calgary
- 7.3/10 Budget car hire in Calgary
- 7.8/10 Hertz car hire in Calgary
- 7.7/10 Thrifty car hire in Calgary
- 8.8/10 Alamo car hire in Calgary
- 8.7/10 Enterprise car hire in Calgary
- 7.8/10 Routes Car & Truck Rentals car hire in Calgary
- 7.5/10 Dollar car hire in Calgary
- 6.6/10 Economy Rent a Car car hire in Calgary
- 7.1/10 Europcar car hire in Calgary
Where can I find Ace hire cars in Calgary?
Address40 Hopewell Way NE
|Monday||08:00 - 15:00|
|Tuesday||08:00 - 15:00|
|Wednesday||08:00 - 15:00|
|Thursday||08:00 - 15:00|
|Friday||08:00 - 15:00|
Phone+1 403 299 1201
Top tips for hiring a car from Ace in Calgary
- 25% of our users found a car hire from Ace in Calgary for £47 or less
- Intermediate car hires from Ace in Calgary are around 77% cheaper than other car types, on average