Guest reviews
Overall rating
8.6
Excellent
Based on 67 reviews
Overall
8.7
Cleanliness
8.8
Comfort
8.9
Pickup/dropoff
8.4
Value for money
8.6
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Alamo car rental prices in Vancouver
| Economy | £27/day |
| Compact | £28/day |
| Intermediate | £32/day |
| Standard | £51/day |
| Full-size | £36/day |
| SUV | £47/day |
Pros
"Car was great!New and clean"
"Staff were friendly and helpful"
"Was a great rental experience!."
Cons
"The car was not available."
"Unable to drop car off."
"Long line at airport to pick up car."
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was great
car was clean
great car
friendly staff
easy drop
return the car
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8.0
Pros: Good customer service
Cons: Had to wait over an in line to pick up car and then car wasn't available for another half hour. Staff wad helpful and phoned customer service and was reimbursed for lost time.
review from
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8.4
Cons: The pickup was extremely busy and crowded due to disney cruise disembarkment. Staff was extremely nice and helpful, just a long wait.
review from
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7.6
Terrible pick up experience
Pros: They tried to apologize but.....
Cons: Office closed even website showed they would be open. Arrived on Dec 25th. I had to come back next day to pick up, despite the fact they tried to apologize..... Car had only 1/2 tank of gas. There were other clients as well. Disappointed.
review from
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10.0
Pros: the value for the money and the ease in picking up and dropping off the car
review from
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7.2
make avail loyalty incentive for next rental
Pros: Encourage next rental loyalty by granting discounts.
review from
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9.6
Loved it!
Pros: We liked the simplicity of the pick-up drop-off. Alamo was three, almost four times cheaper than any other rental company.
Cons: I still think we’re paying too much to simply rent a van.
review from
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10.0
Pros: Excellent, friendly, professional service by staff.
review from
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9.6
Exellent Service and Price
Pros: The agent at the Alamo Cruise terminal was professional in every way, from dress to helpfulness. He even gave us a free upgrade to accommodate our 6 passengers and luggage.
Cons: We had to wait about 20 minutes after getting in line for the two available agents.
review from
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6.0
Cons: At checkin, there was no info provided about where to return, no return directions in the paperwork. There is no signage for rental car returns so I spent about 15 mins driving around, then had to call customer service, who had no idea. Frustrating.
review from
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2.0
Wrong location
Cons: I asked for YVR airport pick up and when I got there it was booked for a downtown location. I cancelled and went with another car company.
review from
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6.8
Nice car, average to poor services
Pros: Car
Cons: Car was used by a smoker. Agent tried to not honor the price on the contract for an extra $300.00!!!
review from
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8.4
Cons: Finding the drop off spot below Canada place after hours was a bit tricky
review from
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10.0
Pros: the value for the money and the ease in picking up and dropping off the car
review from
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9.6
Loved it!
Pros: We liked the simplicity of the pick-up drop-off. Alamo was three, almost four times cheaper than any other rental company.
Cons: I still think we’re paying too much to simply rent a van.
review from
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10.0
Pros: Excellent, friendly, professional service by staff.
review from
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9.6
Exellent Service and Price
Pros: The agent at the Alamo Cruise terminal was professional in every way, from dress to helpfulness. He even gave us a free upgrade to accommodate our 6 passengers and luggage.
Cons: We had to wait about 20 minutes after getting in line for the two available agents.
review from
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8.0
Pros: Good customer service
Cons: Had to wait over an in line to pick up car and then car wasn't available for another half hour. Staff wad helpful and phoned customer service and was reimbursed for lost time.
review from
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8.4
Cons: The pickup was extremely busy and crowded due to disney cruise disembarkment. Staff was extremely nice and helpful, just a long wait.
review from
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7.6
Terrible pick up experience
Pros: They tried to apologize but.....
Cons: Office closed even website showed they would be open. Arrived on Dec 25th. I had to come back next day to pick up, despite the fact they tried to apologize..... Car had only 1/2 tank of gas. There were other clients as well. Disappointed.
review from
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7.2
make avail loyalty incentive for next rental
Pros: Encourage next rental loyalty by granting discounts.
review from
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6.8
Nice car, average to poor services
Pros: Car
Cons: Car was used by a smoker. Agent tried to not honor the price on the contract for an extra $300.00!!!
review from
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8.4
Cons: Finding the drop off spot below Canada place after hours was a bit tricky
review from
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6.0
Cons: At checkin, there was no info provided about where to return, no return directions in the paperwork. There is no signage for rental car returns so I spent about 15 mins driving around, then had to call customer service, who had no idea. Frustrating.
review from
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2.0
Wrong location
Cons: I asked for YVR airport pick up and when I got there it was booked for a downtown location. I cancelled and went with another car company.
review from
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Where can I find Alamo hire cars in Vancouver?
999 Canada Pl, Alamo car hire
