Find reviews that mention:
8.0
Pros:Drop off was smoothCons:Pick up was slow Had to take a shuttle from regular car rental location to a second off site locationReviewed 31 Jan 2021
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10.0
Pros:Front desk staff wasn’t very welcoming.Cons:Quicker pick up and signs pointing to pick up area for those who aren’t riding in a shuttle to pick upReviewed 21 Jan 2021
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3.6
Pros:It was a 2 stop drop off, first the off airport rental terminal, then had to wait a half hour for the van to your siteCons:Honor the price I was quoted on-line.Reviewed 21 Feb 2020
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2.0
Pros:Nothing. Terrible, awful service.Cons:After leaving the airport, you take the rental car shuttle to the main rental facility. Then, you have to wait behind 40 people all waiting for the single 15-person Economy van to take you to their facility 2 miles away. I took a cab since I didn't want to wait an hour. At the facility, you wait in a long line while their extremely slow systems check in customers. Then they give you the keys, you walk 100 feet to find your car, and you have to return to the counter for them to check over the car. WASTE OF TIME and TERRIBLE VALUE. Never, ever, ever use this awful company.Reviewed 15 Feb 2020
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4.0
Cons:The person helping me was trying to distract me by talking with me and adding on liability for $200. I caught that and had him change it. Then he charges me for gas without telling me the price. He kept saying we are cheaper that the strip. How am I supposed to believe him. Horrible service to get the car. Great service bringing it back.Reviewed 6 Feb 2020
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5.2
Pros:Car was 2020 madeCons:Staff tried to convince me that my full insurance bought via kayak won't be effective unless I will buy insurance from rental company.Reviewed 27 Jan 2020
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4.4
Cons:Mandatory NV liability insurance requirement should be disclosed before booking!Reviewed 25 Jan 2020
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6.8
Cons:Better drop off servive. Very poor location and directions.Reviewed 23 Jan 2020
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7.2
Cons:Better reception area. Easier to find, only employees knows where it isReviewed 26 Nov 2019
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9.6
Pros:Very nice staff great vehicle - drop off was so easy and quick.Cons:Cleaning the carReviewed 15 Nov 2019
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2.0
Pros:I did not have a good experience. I was LIED to about the agreements from the agent who assisted me. He said I was required by law to buy the insurance so I did. I am mad at myself for believing him, but I had NO idea somebody would do something so horrible at the place where they work.Cons:If they closed permanently.Reviewed 11 Nov 2019
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4.4
Cons:My reservation was for an SUV and I ended up with a 4 door little car. They said I had to go through my booking agency to get the rate adjusted as they did not have the car I reserved. Also to waited over an hour to get my vehicle and they also said I needed to speak to a manager to get the timeline adjusted as I did not have the car during that time. Lastly some people were smoking marijuana right outside and they were not going to do anything about it until I brought up the concern. I did the prepaid fuel for half a tank and they tried to charge me for a full tank even though they gave me the car with less then half a tank and I returned it with 1/4 so I still returned it with more then they gave it to me with.Reviewed 6 Nov 2019
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