Reviews for Thrifty in San Jose
- All reviews 100%
27 Oct 2017
Pros: Nothing!! Never again!!
Cons: My mom passed away so I had to leave earlier then planned. They were going to charge me for turning the car in early. So....i left and my wife turned the car in for me and they charged me $50 because I wasn't there to turn it in. If they are the last rental car company with a car.....i will walk.
19 Sep 2017
"Estimated" price was very off
Pros: clean car, friendly staff, easy check in and check out.
Cons: We were quoted an estimated 80$ rental. When we showed up, we had to pay nearly $500.
18 Jul 2017
Not the car or the value promised
Pros: Not much
Cons: The car we reserved on line stated it would fit 2 adults and 4 children with luggage. We were given a compact Mitsubishi Lancer that wasn't even big enough to hold 4 suitcases in the trunk. We had to put a suit case and all carry ons in the back seat with our 2 kids making for an incredibly uncomfortable ride. The car interior was in good shape, but the exterior was severely beat up with major dents all around the car. We should have known the advertised price was a scam. At the counter when we added the insurance (clearly advertised for $11/day) Our $60 pre-paid rental became nearly $300 when they required us to add ins for $227 for the 6 days!!! Bait and switch.
7 Jun 2017
Credit Card information stolen from Thrifty Car Rental
Pros: Good clean car
Cons: Highly inflated "full coverage" price My credit card information was stolen from rental agency and within one hour of leaving Thifty with our rental car, 4 (FOUR) fraudulent charges appeared on card. Thifty was the one and only time the credit card ever left my secure "scan-safe" metal wallet. Fortunately, Visa noticed the "irregular" charges and froze the card. But, very disappointed. Don't risk it!