Daily cleaning, installation of cabin HEPA filters on flights to Costa Rica
Costa Rica has restricted the entry of all travellers who are not nationals and residents of Costa Rica.
Travellers who left Costa Rica before 25 March 2020, or after 30 April 2020, and have permanent or temporary residence, special category (Categoria Especial), or non-resident sub-category stay (No Residente Subcategoria Estancia) may still enter the country.
All of the above travellers must self-isolate for a period of 14 days upon arrival.
Nationals of Austria, Belgium, Bulgaria, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland (Rep.), Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, or the United Kingdom may still transit through the country.
There are currently 74,029 active cases of COVID-19 diagnosed in CR and 4,473 deaths as of 19 Jun 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average direct flight from the United Kingdom to Costa Rica takes 25h 38m, covering a distance of 5370 miles. The most popular route is London - San José with an average flight time of 15h 05m.
The cheapest ticket to Costa Rica from the United Kingdom found in the last 72 hours was £63 one-way, and £349 round-trip. The most popular route is London Heathrow to San José Juan Santamaria Intl and the cheapest round-trip airline ticket found on this route in the last 72 hours was £349.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Cons: "Flight delayed"
Cons: "Mejorar las oferta de películas abordo"
Cons: "Flight was delayed in Frankfurt due to technical issues. That was fixed, but ended up missing the flight to Minneapolis. Lufthansa provided vouchers to hotel and shuttle to the hotel (holiday inn express) and back to the airport. We stood out in the cold for 45 mins but the shuttle did not show up. Ended up taking Uber to the hotel only to find out their shuttle service does not start in the morning before 5:30 am. They booked me on a 6 am flight with 5:45 boarding time. The hotel scheduled a taxi to pick me up at 3:30 am to make back to the airport on time. I ended up spending $70 and I’m totally exhausted. I wished I just stayed at the airport. Not to mention the quality of the hotel accommodations is less than average. Very disappointed with how this whole situation was managed."
Pros: "Good crew, comfort and timing"
Cons: "I got what I expected"
Cons: "The food was sub-standard, though it was described accurately as a snack."
Pros: "Food was great and the crew were helpful."
Cons: "Seat could have been comfier!"
Pros: "Captain explained situation in person"
Cons: "Plane was 90 minutes. Airport was overcrowded and dirty. Issues were due to airport and air traffic control"
Cons: "These scheduled flights on Jan 1, 2019 were cancelled by Lufthansa and we were not informed of these scheduled cancellations either by email or SMS. We waited for several hours at the airport before being informed by an airport staff. We missed one day of work and lot of inconvenience with transportation and accommodation in Bengaluru."
Pros: "The staff upon checking in were very polite and courteous."
Cons: "It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs."
Pros: "Service leg room and service with a smile"
Pros: "Crew and Food"
Cons: "DELAYED BOARDING, OVER CROWDED TOO TIED, VERY HARD TO GO TO TOILET OR STAND"
Cons: "Had a connecting flight, both were with Lufthansa. There was an hour between the two flights. We went straight to security and immediately to the boarding gate but they had closed the gate and would not let us board, even though there was 15 minutes before the flight was due to leave. We were refused a refund and had to move flights to another airport 2 hours away and then had a 5 hour delay. We lost our car reservation as we would arrive too late to collect, we also couldn't check in to our hotel as planned as the hotel only allow check in until 11pm; we would have got there at 1am, so then had to book another hotel for the night. Airport staff at Lufthansa told us they could not help and told us to go away!"
Pros: "Everything was perfect. crew was really good. nice and comfortable airplane (Airbus A380)..very smooth ride. A+"
Cons: "nothing wrong"
Pros: "Our cabin service was superb Our seats were wonderful"
Cons: "Nothing it was perfect"
Pros: "Excellent service and food"
Cons: "Flight was cancelled 1 hour before departure... customer service was appauling"
Pros: "Nothing. Will never travel with airline in the future. Definitely will not recommend."
Cons: "Flights are delayed frequently which resulted in missing connection from Frankfurt to New York. On arrival, passengers are herded like animals from one point to the next with no explanation as to what resulted in the delay or given sufficient supplements for food etc."
Cons: "Attitude of staff very poor at a request for a drink of water"
Pros: "Excellent service during the two hour trip. No complaints whatsoever!"
Cons: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."
Pros: "Everything as expected."
Cons: "Food Seats"
Pros: "Friendly staff amazing boarding experience"
Cons: "No vegetarian options for food"
Pros: "Excellent staff and organized service. Entertainment syst m standard but worked well without problems."
Cons: "Food was just OK"
Cons: "Wheelchair assistance did not arrive at gate."
Pros: "Punctuality, rapid boarding, nice to still have free snacks (choice of sandwich and full range of drunks)"
Cons: "Nothing to dislike"
Cons: "Check in 2x and security 2x Then rushing about"
Pros: "I loved the personal screen with activities, cleanliness, and the friendliness of the staff! It’s probably my new favorite airline"
Pros: "Friendliness of staff Efficiency"
Cons: "Overall a very good service and no complaints but if In House entertainment was provided it would enhance the experience."
Pros: "Online check in worked well through app."
Cons: "If you leave something on the plane, don't expect for it to be handed in. My iPad disappeared on the flight. The woman at the boarding gate in Bham kept shouting at everyone, she was really rude, both flights were late taking off."
Pros: "I was better prepared"
Pros: "The short transist time in Frankfurt"
Cons: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."
Cons: "they called for boarding and all the signs said the flight was boarding and yet we stood there for a good 20 minutes before they actually started boarding the flight, but other than that, flight and crew were great!"
Pros: "Staff were polite Comfort ok Food was basic No entertainment."
Pros: "Good overall experience"
Pros: "The crew were very friendly and I liked that they always kept us hydrated with drinks. Before I even left on the trip I called the airlines several time with so many questions and the staff that I talked to each time were so friendly and helpful with all the questions that I had."
Cons: "The only thing I didn't like is that the boarding process was different than what I was used to. I usually board by zones and this time it was more of a everyone got up at the same time and everyone rushed to the front of the lines and some people would push me out of the way to get in front. ( even though we all had assigned seating) Second thing was that I had asked for a wheelchair for my mom and I had seen one waiting outside and was about to walk up to it but another person was limping up to it and put her stuff down on it so I didn't know if it was for my mom or her. I didn't have the heart to go up and make her move if the wheelchair was for my mom so we ended up walking the whole way to customs. I felt bad for my mom afterwards because her knees ended up hurting by the time we got to customs. I would suggest holding up signs of individual names for who the wheelchair is for. Other than that everything was great"
Cons: "Everything.UEverything.United is suck"
Pros: "Okay- typical short flight--no problems. No entertainment available to rate above."
Pros: "Our attendents were clearly focused on our needs. Efficient and still very human and kind. A real treat."
Pros: "Lufthansa delivers always a great service. Good timing, schedule and service!"
Cons: "The business class is not really a business class, and the chairs are not comfortable. Moreover, there was no entertainment. During the boarding there was no distinction between Business and Economy class. There should be an opportunity for business class to board at any time."
Pros: "I always try to fly LH, but do so only if there is a deal available. This time I was especially impressed with the ground crew service in Frankfurt who offered assistance that I would have been too self-conscious to solicit, and it made all the difference."
Cons: "Because of a family illness I had to reschedule my flight 2 weeks before. Because the flight was booked through a secondary company, rebooking the outgoing flight ended upp: a) costing me as much as the whole original return flight; b) was no longer a 1 stop flight as I also had to stop in Frankfurt plus the company would not allow me to choose directly, I sent them details and then they booked what they could find; and c) I lost both the outgoing flight ( which was charged) and the return flight ( which was not changed) premium seat bookings both of which I had to pay for a second time. If I had booked directly with the airline this would have cost a transfer fee and I would not have lost the premium seat bookings. This was therefore a great expense and inconvenience. I will no longer book flights indirectly when using kayak. In future I will search using google flights and then go straight to the airline sites to book. Very disappointed. I never had this problem when booking with kayak before"
Pros: "The boarding was fast and clean, but we still Left with a little delay. The flight itself was fast and we arrived a bit ahead of schedule."
Cons: "The advance we had gained in the flight was taken up by an apron position, slow ground service and a distant arrival gate."
Pros: "Seats are comfortable. It's pretty easy to sleep. And good entertainment selections. Crew comes around often to serve beverages. They feed you frequently."
Cons: "The food could have more fresh vegetables and fruit. There were screaming children, but that is not Lufthansa's fault. I also felt it took a necessary long time to exit the plane."
Cons: "The in flight entertainment was slightly inadequate."
Pros: "Watching movies. The plane model seems to be a bit larger. First time when I saw stairs to the second floor. It felt more spacious. I really enjoyed that."
Cons: "Nothing to complain. Thank you for providing great experience :)"
Pros: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Pros: "Great and friendly crew"
Cons: "In-flight system had some problems and seats seemed a bit uncomfortable"
Cons: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Pros: "The crew"
Cons: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"
Cons: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"
Pros: "The seat was very comfortable."
Cons: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Pros: "Seats are comfortable on Business Class. Service is good"
Cons: "Constant delays specially from CDG! Poor cabin service specially on this flight."
Cons: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
Pros: "Great newer plane, great service!"
Cons: "More options for gluten free food. Always get the same dish"
Pros: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."
Cons: "Too much time spent at boarding. On luggage missing."
Cons: "Not to be late ,and not to loose my luggege"
Pros: "The transfer times were excellent"
Cons: "wine selection divider between seats"
Pros: "The staff were very helpful and professional."
Cons: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Cons: "Missed the flight due to late landing from earlier connection"
Cons: "Old plane."
Pros: "Not much expected as it was a budget trip."
Cons: "Poor timing in between connections, barely made in time to my first connection being the last person to board"
Pros: "Liked the transfer"
Pros: "The crew worked hard, but the food was below the French standards."
Cons: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."
Cons: "We were 2h late"
Pros: "If the flight would have leave in time we would receive our luggage in time"
Pros: "Absolutely everything perfect."
Cons: "Through my own fault I ordered a different seat instead of window seat. :)"
Cons: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"
Pros: "The plane arrived in New York smoothly"
Cons: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."
Cons: "Horrible Crew..."
Pros: "Service was great, flight was on time and I really enjoyed everything"
Cons: "Little turbulence but overall it comes as usual so it was worth the flight"
Cons: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"
Cons: "no vegeterian sandwiches very disappointed"
Pros: "The crew was Nice onboard But in the AirPort No Good at all.."
Cons: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."
Pros: "Nice food Right in time Police and customs formalities easy"
Cons: "Poor comfort in business class No entertainment at all"
Pros: "Not much."
Cons: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."
Pros: "Crew was great."
Cons: "Food could be a bit better. White bread is unhealthy."
Pros: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Cons: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."
Cons: "Food was not good."
Pros: "Lovely crew, clean toilets"
Cons: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Cons: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
Cons: "Meal choice missing kosher non-gluten combination."
Pros: "Free drinks and snack!"
Pros: "I like the service of AF"
Cons: "Delay over an hour"
Pros: "The crew"
Cons: "Not enough room for legs. Small amounts of food. No entertainment."
Pros: "All female crew in the cockpit - awesome."
Cons: "Non reclining seats"
Pros: "Croissants instead of pretzels was a nice change of snack"
Cons: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."
Cons: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."
Pros: "The plane is roomy and bright"
Pros: "Professional and helpful crew."
Cons: "Food - two meals, one "hot pocket" item in each. Was not good. Noise level in the back of the plane from engines, very loud. Difficult to hear with headphones, volume very very high. Tray table was difficult to latch, recline feature of seat did not hold in place, bounced."
Pros: "Food was surprisingly plentiful and good. Crew was friendly and helpful. Movie selections were adequate."
Cons: "The leg room between seats was non-existant. I'm only average height and it was terribly cramped. For a taller person it would be torture."
Pros: "HORRIBLE EXPERIENCE DO NOT FLY WITH AREOMEXICO"
Pros: "Flight, plane, and crew were great."
Cons: "MEX customs was a nightmare."
Pros: "The food, comfort"
Cons: "The crew, some of the crew were a bit rigid, didn't seem to like what they were doing"
Pros: "Nothing in particular"
Cons: "A more organized boarding process"
Pros: "Everything as should be, nothing special"
Cons: "Just the necessary. Don’t change it"
Pros: "Crew was good, food was good."
Cons: "The entertainment, I saw the Wifi stuff when I bought the ticket, but there was no internet connection there. Besides, no movies, no screen... boring."
Cons: "Be in time, over 1 hr delayed."
Pros: "Great flight. The only uncertainty with this level of tickets, is not knowing the seats you will get in advance, even thought they are in the back of the plane. In general, it is worth what you pay for."
Cons: "Knowing the seats you will get in advance, even thought they are in the back of the plane. They can save the food!!! It's owfull."
Cons: "9 hour delay"
Pros: "Was on time"
Cons: "The entertainment"
Pros: "Nice service but bad food!!!"
Cons: "Change the charges for the luggage when it is international and provide good quality food!!!"
Pros: "The plain got to Mexico before time I was traveling premier so the seats were confortable."
Cons: "Normally the crew is really nice .I found this One less attempt . The suitcase didn’t came our first like every time I fly business"
Cons: "Over booked"
Pros: "same as before"
Cons: "same as before"
Pros: "I had not used Aeromexico before and what a great experience it was! All the staff and crew were very helpful and courteous. The seats were comfortable with more leg room than other airlines in economy class. I will certainly use again and tell my friends about it."
Cons: "Excellent service throughout!"
Pros: "Luggage was found that was good"
Cons: "Horrible day nobody here to guide you or help you and then charge you an arm and a leg."
Pros: "Hot food Free entertainment Great Cabin crew fluent in english Airport staff friendly and fluent in english All staff efficient and tolerant of non native speakers"
Pros: "Flight on time, all personal was very helpful and kind"
Cons: "No choices for breakfast and the one served on first class not so great."
Pros: "I really liked the Tv screen on the 737-800 Toronto to Mexico whoever i believe they should be adding 737 Max to this route as Toronto is a megacity and this plane is kind of old for serving this busy route"
Cons: "The plane seats are so uncomfortable i was trying to sleep on that for like 3 hours without success"
Pros: "The flight itself was comfortable, smooth and overall satisfactory. They gave us a sandwich meal and there was some inflight entertainment (which I didn’t use)."
Cons: "I brought the same Samsonite carry on luggage piece that I’ve used on multiple major airlines (Avianca, United, American, Copa, etc.) with no problems, and AeroMexico says it’s too big, the wheels didn’t fit into the sizing bin. Super frustrating if one of the most popular luggage manufacture makes a “carry-on” bag, airlines should realize people will be arriving with the expectations that they can use it as a carry on. Anyways I’m out $58 both ways ($116). I will not fly with AeroMexico again because of this simple fact."
Pros: "Ease in ticketing."
Cons: "The hardest part was the long layover. I didn’t dress warmly enough, so I had to keep moving!"
Pros: "Servicio. Puntualidad."
Cons: "Todo bien"
Pros: "Food, entertainment, leg room much better than any US airline. Crew is smart and efficient."
Cons: "Both planes delayed and carry on luggage lost"
Cons: "Rough Landing"
Pros: "Vuelo acorde con el horario establecido"
Cons: "Regular atención del personal en el aeropuerto"
Cons: "Crew standing in the back talking to each other with their backs on us"
Pros: "Close for connecting and had lots of staff to get you there on time."
Cons: "Food mediocre"
Pros: "Overall planes were ontime Staff pleasant. Tv entertainment was certainly adequate"
Cons: "Food was terrible Both trips a bun with mystery meat and cheese And a pudding on the side My last overnight trip my seat didn’t recline making sleeping almost impossible"
Pros: "The in flight meal was just what we needed and they got us to San Jose safe and sound. No complaints!"
Pros: "Ontime and pleasant"
Pros: "It was a direct flight."
Cons: "The delay when departing, and the attention of the flight attendants. Also very limited kind of beverages."
Pros: "Since I got down from the plane everyone from Aeromexico were super attentive."
Cons: "The fact that they only gave peanuts for the flight. I was really hungry and because of the connection I couldn’t get anything from the airport and there wasn’t any other option in flight."
Pros: "La comodidad la amabilidad de las personas."
Cons: "La comida"
Pros: "Flight attendant Antonio was great! Friendly, funny and kind."
Cons: "Everything. The customer service was horrible. They did not honor the seat reservation and stationed my father in the back of the plane instead of the front of the plane as agreed on my reservations. They charged for baggage. The whole experience was horrible!"
Pros: "Good legroom. Staff, food, boarding. Landed ahead of expected time."
Cons: "The temperature varied rather; hot on the ground cold over the arctic. One toilet door was faulty. The entertainment system occasionally played up."
Pros: "Nothing. We’re not there yet"
Cons: "Everything. AM customer service is beyond horrible and unhelpful."
Pros: "5 stars to the supervisor Octavio"
Cons: "The rest of the Team do not know what customer service is"
Pros: "The snack - such as it is - is certainly a step above what I get when I fly the same route on United. Also the entertainment system is much better, and free! Cabin staff are friendly and efficient. The seating is about the same as on every other airline. I was in steerage for the Mexico City - San Jose leg. A lady was seated in my window seat when I boarded, and seemed surprised when I insisted on reclaiming my seat (She had the middle seat). In contrast to Mexico City, the San Jose airport is a model of efficiency. Immigration is rapid, luggage comes out on the carousel in good time, and best of all there is a duty free shop right in the luggage claim area, so it is unnecessary to buy liquor ahead of time."
Cons: "Mexico City is a terrible airport to have to pass through. Everyone has to go through Immigration (similar to US airports in that regard) even if just in transit. However, they have few officers there, and almost half of the available booths weren't even manned. The result was chaos, with the immigration hall filled with grouchy travellers, and other travellers stuck in aircraft waiting to disembark. Expect to be stuck in Immigration for a minimum of an hour after landing; maybe plan on 1 1/2 hours just to get through Immigration and Customs. And if you are making a connection, whatever you do don't go through the sliding doors on the other side of Customs - I made that mistake once! I speak Spanish, so the following comments are not coloured by language difficulties ... Security staff are unfriendly. While there is supposed to be free wifi in the departure lounge, I couldn't figure out how to use it. A gate agent told me there wasn't any free wifi, all the time standing beside a sign that said there was. I was also singled out for a spot check of my hand luggage right in the jetway. The unfriendly lady doing that search so disarranged my stuff that I couldn't find my Kindle when I got on the plane, so was without my planned reading material."
Pros: "Not anything stood out."
Cons: "It was the WORST FOOD I've ever had period. The beer was warm and in short supply. I resorted to drinking to ease the misery of the flight."
Pros: "Everything. Everybody very helpful"
Pros: "The value for money"
Cons: "The fact you have to pay for Wi-Fi"
Pros: "I like the non stop flight."
Cons: "I honestly don't see the point in having so many terminals to check in. I had my reservation code I was even able to pay for my bag and wouldn't print out the boarding pass so I had to go to the assistance counter. There was one one person helping out with this issue and took me close to 30 mins to be able to get a boarding pass"
Pros: "Un pequeño retraso a la salía de México, sin mayores inconvenientes"
Pros: "In general, the crew was helpful and cheery."
Cons: "I had ordered a vegetarian meal - do not eat any meat - which was reconfirmed with my prebooking the day before the flight. On board, I was served a ham croissant "no hay algo más". Ham is not vegetarian (!) No inflight entertainment for short hop (1h15) from Oaxaca to Mexico - understandable. Uninteresting selection of inflight entertainment for the longer Mexico-Montreal flight."
Pros: "Aeromexico has a very organized group boarding system with clearly posted signs for what group you're in. Flight landed early!"
Cons: "There was a long wait in the jet bridge prior to boarding for this flight. Nothing that was upsetting, just lack of communication between the gate agents and flight crew. This was one of Aeromexico's older planes, so no seatback entertainment like on their newer aircraft."
Pros: "I was impressed and very happy the flight was early. I had low expectations with Aeromexico because in the past every flight I took with you was delayed or late."
Pros: "Great selection of movies to watch"
Cons: "The crew seemed to be in a bad mood that night. One of the flight attendants hit my elbow as he was speeding through the aisle, causing me to knock over my drink. He didn't apologize or try to help. The other one"
Cons: "Maybe not BA fault but immigration wait at jfk was 11/2 hours!"
Pros: "Pilot communication"
Cons: "Free snacks & drinks"
Cons: "More legroom."
Pros: "Efficient speedy boarding but slow at Dubrovnik airport going through passport check"
Cons: "Free drink on board would have been nice as paid more especially for BA but apart from the baggage allowance and quick processing there was little to differentiate from a budget airline"
Pros: "Friendly clean and spacious"
Pros: "Getting off"
Cons: "This route needs a bigger plane. Always packed. Only a few rows of business class. Took off nearly an hour late. Economy on BA is very much a budget airline experience."
Pros: "Good flight, no complaints"
Pros: "See above, ditto."
Pros: "Speedy boarding process, very polite staff, good food."
Cons: "Very small serving of drinks, not a lot of entertainment on offer."
Pros: "Everything it was painless"
Pros: "Price was goo £200 cheaper than the BA price"
Cons: "Cabin very cold over the whole journey at the end of the day you pay peanuts get monkeys But BA has a very tired fleet compared to say Emerites"
Pros: "Check in staff and Crew are brilliant. Always pleasant, friendly and helpful. Some aircraft are a little ‘tired’ and a few things don’t quite work as they should. For example my wife’s headphone socket was broken, and therefore no in flight entertainment. But we managed. It was reported to the crew and they immediately set about recording it for attention at next maintenance and changed our seats, so no complaints there. A few of the entertainment screens are scratched, and the controls faulty. But still usable with a little perseverance."
Cons: "Seat row spacing too close. There is little point of a reclining seat because using it greatly inconveniences the passenger behind."
Pros: "All good"
Pros: "Much quieter than Heathrow so a more relaxed environment to travel. Flight left slightly late but made up time and landed ahead of schedule."
Cons: "Having to pay for a cup of tea. No issue with BA charging for alcolhol in a 1 hour flight but still think drinks like tea/coffee should be provided free."
Pros: "fast efficient, lovely crew,"
Cons: "shame B.A. is turning into a budget airline, despite the high standards of service trying to be maintained by the excellent crews."
Cons: "Many cancellations and airline lost my luggage"
Cons: "Left late. Everything was unorganized."
Pros: "The captain and first officer were extremely courteous and professional . I was impressed at the way the captain managed the delayed departure taking time to brief the passengers at the boarding gate. When we eventually changed planes and moved to another gate to board it all went without a hitch."
Pros: "Deserts were really good"
Cons: "Would be great to have Healthier snacks inbetween the meals"
Pros: "see above"
Cons: "see above"
Cons: "All snacks and drinks were for purchase. Not even free water!"
Pros: "The was good and air hostess was kind and gentle. ."
Cons: "No hay entretenimiento"
Cons: "A two hour flight and they ran out of time to serve drinks. Maybe if BA reversed their ridiculous decision to charge for drinks, it wouldn't take them so long."
Pros: "Crew friendly"
Cons: "Food bland and limited choice Do not like the new bottle service in Club Service slow Seats very uncomfortable and less seat pitch than on other airlines"
Pros: "Everything was on time."
Cons: "It is a very good flight i seen. The flight was timely. Landing was very good."
Pros: "Actual room in coach"
Cons: "Corination chicken"
Cons: "Everything important was missing. Poor poor."
Pros: "Easy as pie!"
Cons: "Check-in... Long long lines to check in was terrible."
Cons: "Booked 6 exit row seats only to have half of us moved. Somehow Cyprus is short haul? So no free soft drinks or food! The crew ran out of much of the menu."
Pros: "The seats were comfortable and they gave enough food and water."
Cons: "We did on line check in, printed the tiket, and they decided to reprint it, and it never work, every time that we used this re-printed ticket doesn't work, we needed to call many time the staff, and in the baggage drop off constantly said that our baggage hast over weigth without weigth it, the scale said another thing, I have the impresion that they were pushing for extra-weigth pay."
Pros: "Crew treated you well, boarding was organised and as a silver club card holder I was rewarded with priority boarding (less queues, less hassle)."
Cons: "Old style entertainment console, small screens, no usb or plug point for charging."
Pros: "Very professional"
Pros: "BA was great especially in JFK"
Cons: "Booked through Kayak and my mums ticket was voided so couldn't board had to buy her a new ticket"
Cons: "Boarding was delayed both departing and arriving for this trip. Poor communication from British Airways."
Cons: "Not really friendly. Nothing to drink. My chair was broken so I couldn't really lean back."
Cons: "they lost my luggage"
Pros: "Nothing they cancelled flights"
Cons: "They counselled flights"
Pros: "Disability assist was good."
Cons: "Unable to use your cash on board. Having to use a card to buy something, like a drink, for £1.80"
Pros: "smiles and kindness efficiency"
Cons: "Charge for water"
Pros: "Lots of info, arrived 10mins early"
Pros: "Friendly, efficient and caring. A comfortable experience at a very low price."
Pros: "Great customer service"
Cons: "One of BA system was down which did delay us"
Pros: "On-time departure, friendly staff"
Pros: "The planes the people were very nice. Everything went smoothly"
Cons: "Horrible connections We were on the southern coast of Spain wanting to go to Southern coast city of Nice France. We had to fly to LONDON then to Nice. It included a 9.5 hour layover on London."
Pros: "Non stop flight. Excellent departure time."
Cons: "Understanding the COVID situation but they can give more than a bottle of water (3oz) and a bag of pretzels 🥨 (50 grams) and yet they charge full fare prices and worse extra for any bags!!!!"
Cons: "Food and drinks"
Cons: "American Airlines is on top there game"
Cons: "There was no entertainment in first class for a cross country flight"
Pros: "Entertainment and air hostess"
Cons: "American Airlines have to improve with their food. Spend more than 500 for ticket and they cannot provide lunch for > 5 hour flight? We had to buy that food as well. They also boarded us too soon and didn't have time to grab the food outside as our time between flight is only 50 mins."
Pros: "Crew was awesome...love AA crew! Always and this time superb!"
Cons: "Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!"
Pros: "On time, main cabin extra was great, crew was nice, entertainment was great."
Cons: "No criticism"
Cons: "You could have been on time. You could be accountable. You ruined my wife’s 40th birthday by failing to fulfill you’re end of the deal."
Pros: "Crew was nice, entertainment was good"
Cons: "Food was mediocre"
Pros: "The crew and the service was excellent."
Cons: "Gin availability"
Pros: "Once boarding, we didn’t wait long for take off."
Cons: "Being on time."
Pros: "Comfortable seats"
Pros: "Crew was excellent"
Cons: "Person in front of me had seat reclined from take off to landing. Nobody checked. Nobody told him it had to be upright during takeoff and landing. I believe that is a safety issue. Isn’t that why the flight attendants are there?"
Cons: "My luggage was delayed. I received it the day after"
Pros: "The agent at checkin was so kind, nice, professional and superb...I will always fly American Airlines....you have the best checkin agents, best gate agents (super funny yet professional) and also the flight crew was absolutely amazing!"
Cons: "baggage claim in Costa Rica is terrible service...but that is the airports fault since this happens with other airlines.....something has to0 change!!!!"
Pros: "4 flights and all of them in middle uncomfortable seats. I requested aisle seats many times and counter agents were unhelpful and rude."
Cons: "Better seat options and more comfortable seats"
Cons: "Great services"
Pros: "Comfortable flight and was able to get a couple hours of sleep in."
Pros: "Great short flight"
Pros: "The crew was very nice and friendly"
Cons: "There was a technical difficulty with the plane, which made a short delay in our flight."
Pros: "Free movie. Informative announcements - friendlier than usual. They told us we were going to take off an hour late due to bad weather in Philly, but it turned out to be only 1/2 hour, and we arrived only 15 minutes late than scheduled. Not so bad."
Cons: "The seat seemed a little lumpy or uneven. I usually don't purchase meals, but thought I would this time. However, meals weren't available."
Pros: "0ntime quick boarding"
Cons: "cost to check baggage"
Pros: "On time departure, this flight tends to get delayed, not this time. Good service and pleasant flight."
Cons: "I prefer personal entertainment systems."
Pros: "everything but the cabin temperature. it was very hot and uncomfortable."
Cons: "Too warm in the cabin."
Pros: "Can’t say anything good"
Cons: "When boarding crew was rude because carry on did not fit the overhead compartment. No options to choose from for entertainment. Flight was delayed almost an hour while sitting in plane. Food options almost nonexistent"
Cons: "Gates are unorganized and crowded"
Pros: "Arrived a little early and without incident."
Cons: "Flight attendant had a problem with my wife asking for Coke Zero. There was one can left and she was reluctant to serve it to her."
Pros: "Left and arrived more or less on time. No major issues."
Cons: "Gates are way too far apart in Miami and the golf carts to get between areas seem to require reservations and long waits. Ridiculous. Most MIA staff was very rude (this wasn't American's own staff, or TSA, I should note). American stripped my group of our seat assignments (which we had selected 6 months prior) without reason and with minimal apology. No solution offered. Got middle seats but luckily was able to switch on one of the computer kiosks. Flight crew didn't seem to care that other people moved to the for-pay seats further up front (the flight wasn't full)... so why did we lose our seat assignments and get grief with not being able to select anything good? Not impressed."
Pros: "Nothing - the flight from Chicago to Philadelphia was delayed by about 2 hours. Luckily, was able to get the flight switched to a Chicago - London direct flight."
Cons: "The connecting flight from Philadelphia to Manchester would've been missed. So, American Airlines booked the same flight for 24 hours later. Luckily, they offered a different flight. Due to the flight changes, the prepaid ground transportation from Manchester to Leeds wasn't used. Transportation from London to Leeds had to be purchased at a much greater additional expense."
Cons: "flight was delayed by about 4 hrs, however that worked to my advantage bcos of the inordinate delay in Immigration clearance in Miami."
Pros: "The crew was very friendly and accommodating. The food as usual just snack type food for purchase as expected. The entertainment system malfunctioned and we could not watch the movie they offered. However one flight attendant was very nice and gave my kids special cookies. Nice touch!"
Pros: "Snow ruined flight. Crew was great."
Cons: "No entertainment with this flight. Cookies good."
Pros: "The flight attendants were very nice and helpful"
Pros: "Very comfortable bulkhead seats on upper level. Flight attendants taking care of every need. Fantastic service, good food, great entertainment. We could ask for nothing more!"
Pros: "Going down stairs to tarmac in CLT was very difficult for this old lady"
Pros: "Mostly everyrhing"
Cons: "Food was so so"
Pros: "The flight delayed 6 hours."
Cons: "Delay due to mechanical glitch which should have been checked before boarding"
Pros: "Left on time, relatively comfortable considering I had already spent almost 9 hours on a previous flight, landed 30 minutes early"
Cons: "Mixed feelings about the entertainment app, I was pleased that something was available at all, however had the person sitting next to me not mentioned I needed an app to watch the in flight entertainment moments before it would have been too late to use the internet to download it, I would not have been able to use it, unless paying for a limited time package from AA to use the internet to download the app. A better job of advertising of the gogo app is needed more than the booklet in the seat pocket. Also I was only able to watch one movie, after that the system kicked me out saying high usage was making it not work for me. The gate changed a couple of times which had me trawling up and down the H and K concourses, could have done without that after the 9 hour journey I had already taken."
Pros: "the clerk at the boarding desk was kind"
Pros: "All of the flight attendants on American Airlines were very helpful and professional."
Cons: "The American crew made a long flight comfortable and bearable"
Pros: "My neighbor."
Cons: "We sat on the tarmac for over an hour for no apparent reason."
Pros: "Flight was crowded , they stored my bag without fee which was greatly appreciated"
Cons: "Plane was too small for international flight"
Pros: "Quick load, full flight, courteous crew."
Cons: "As the norm, American Airlines once again did not have their numbers prior to departure. Upon arrival American Airlines did not have a gate readily available for us. This caused a delay in arrival and a delay in departure. American Airlines is renowned for this type of treatment. I had hoped it would improve when US Airways had acquired them. Unfortunately, such is not the case. You can do better."
Pros: "The people"
Cons: "The seats are too small I'm 6'1 and that's not that tall"
Airlines flying to Costa Rica have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Costa Rica
Masks required on board, masks provided on flights to Costa Rica
Social distancing seating
Middle seats unavailable to book on flights to Costa Rica
Testing for antibodies, testing for symptoms for flights to Costa Rica
Waiving of change fees. Search flexible flights to Costa Rica
Cheapest flights to Costa Rica from United Kingdom found in 2021