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evry thing is excellent staff is excellent the hotel is away from metro you should use taxi but no broblem as the hotel is central the taxi will not cost a lot no room service after 11 pm
Luxurious; great location and views from roof terrace Reception staff OK but not overly helpful, waiters / waitresses very helpful; expected food, drink etc. to be expensive but was actually exhorbitant
fantastic location, ambience and service
All staff were very kind The gym was not confortable, very cool and not any matress at the floor for exercices, not sauna ??
The staff were very efficient and pleasant. Very good location for siteseeing and shopping in the heart of Rome. Very good restaurant with quick efficient service.
Excellent central location just off Piazza Navona. Nice rooms, well decorated. Staff friendly. Bedroom was too hot at night - air conditioning had been turned off.
Very nice hotel that managed to avoid the many modernisation gags that have destroyed the atmosphere in so many formerly great hotels - without feeling dusty, at all. Yes, the corridors and the lift could do with a new coat of paint, but who cares. My room was spacious and lovely, with a private terrace overlooking the rooftops; perfect for having breakfast while catching the first rays of the sun. It's a small hotel. Take the Danieli in the sixties, cut it up and let a small piece of it overgrow with vines in the middle of Rome: voilà, the Raphael. Staff exceptionally nice and well-trained. Location unbeatable.
we stayed in the navona sutie and it was terrific. we celebrated my wife's birthday and they supplied us with cake, champagne, fruits and gifts. the shower was not great and could use instructions as it had many features.
Proximity to the sights
Location was excellent - also had very good lunch, breakfast and coffee facilities
I would recommend this hotel for its cleanliness, fantastic location and very friendly staff.
Friendly, helpful staff. Clean & bright. Reasonably priced considering it is in the centre of Rome. We intend to return to the city & intend to stay at the Cosmopolita again.; The room was slightly small. The shower cubicle was very small.
Excellent location and breakfast. The room.was pretty small but.nice
Hotel is centrally locaed; its public spaces are modern and our standard room, which appeared to have been recently renovated, had a nice old world charm with high ceilins and beautiful finishes.
location of the hotel is excellent for all main attractions and restaurants The hotel staff were unfriendly and a touch unhelpful, especially reception. Breakfast was a little disappointing too
location is wonderful, right in the city center very noisy on Sunday night with disco pub downstairs till midnight, room is very small and narrow, too expensive with such poor facility
Very well located, confortable and good value for price. Room quite small, but acceptable for short accomodation.
Couldn't ask for better location as a first time visitor. You can reach all the tourist spots on foot (that's what I did even though bus stops are only round the corner). Very good breakfast. Room size - so small that I couldn't find any space to put my 'closed' suitcase.
the Place no view from the window
The hotel was what I expected, and suited all my requirements The terrace restaurant and bar on the roof of the hotel is a huge disappointmnet. As a woman travelling alone I was made to feel distinctly unwelcome. Moreover, the food was not what one would expect at the price.
The roof restaraunt and bar were great. The room was small and the bed matress was very hard and uncomfortable. The rooms were too modern--when you go to Europe you want to stay where the rooms are old fashion and full of past times.
Location, Roof Terrace Room was poor, not refurbished, Bidet did not work (water pressure low), dark, looking to the inner side. We booked a room directly at Hotel Minerva in December 2009 and got a much better, larger room for the same price. Obviously booking.com is getting the low-cost left-overs.
location Altough it has been mainteined good, the building is very old.
Excellent location - so close to thre Pantheon and walking distance from main sights.
location, view, comfort, services speed of in room house keyboard internet very slow
- The location. - The services. Nothing
location, staff they cleaned our room just when we put "please make up our room" note; no russian TV channesl
Service was superb. Classic elegance and at the same time, very convenient. Access from the main Piazza and to the marina.
Location Small room.
The location was why we chose this hotel. We were a twenty minute hoof to St. Peter's one way, and five minutes to the Coliseum the other way. It was a great home base from which to explore the eternal city. We were also surprised when they upgraded our room at check in. Room size was outstanding for an older hotel. We've stayed in many dozens of old hotels throughout Europe, so we are not surprised when some parts of the experience are a little ragged. It had been unusually warm. I figured the building's environmental systems had been switched over to heat for the winter, so our room was uncomfortably warm. After a shower, the tub took a long time to drain fully. The minibar was restocked before our second night. Even though we took nothing from it, we were charged for items used by previous guests. Lastly, we did not get turn-down service on our last night. But these kinds of missed details are typical for Europe, and did not bother us.
Very central placed
The staff were always helpful and so very nice to the children. no
The location was great. The staff was very nice and helpfull. The room was big and comftable. Breakfast was nice. We got the WiFi connection for free. The blankets were dirty. There is no heat until November.
Staff were very friendly and effective in helping avoid tourist traps. Most were very friendly.
Staff was extremely helpful in our one fast day in Rome. The location is walking distance to most of the attractions we wanted to see. Breakfast was quite nice. Food staff was excellent also. Nothing.
Centrally located across street from Trambus double decker sightseeing bus stop and steps away from Piazza Navona. They had many choices of food at generous Continental Breakfast. Quiet hotel, nice double shower. The Cable nor the TV worked, everything else was nice.
Very good location
The staff were extremely helpful and welcoming, our room (409) was well decorated and spotless and had a charming balcony overlooking the rooftops of Rome. The hotel is very conveniently located for all places of interest which are within walking distance ranging from 10 to 20 mins. There is a restaurant within 5 mins walking distance which is extremely good value and has excellent menu and service. Our double bed was actually two beds pushed together. The breakfast was very basic continental.
Staff pleasant and helpful. The hotel is quite central in main attractions although the road is very busy
The hotel is very central. 300m to Phanteon, 250m to P.Navona. We had a Quadruple room, which was about 30m2! Very nice staff! Sorry, but this is not a 4 star hotel. The beds was so hard that the last night (out of 4) I almost could not sleep at all. The cleanliness could have been better. Dust in the closets, ++ and the shower was not very clean ether. The toilet was noisy and leaking (they tried to fix it), the safety box was not in order (they tried to fix it twice). In our room the windows was not possible to close properly, and there was no view (2/3 floor). Some traffic noise. Breakfast was very simple, but good. The man in the reception (at night) did not speak english (the others was very helpful at all time).
We had a 5th floor room with an outlook over surrounding streets and river. We were able to check in a little early and checkout a little late with no problems. Staff were helpful and efficient.
Location Graffiti and beer bottle drinkers outside nightly
Beautiful hotel in perfect location, many fine amenities. A contemporary haven in old Rome.
Loved the courtyard which was peaceful in middle of big city. Hotel was quiet - unusual for Rome. Great location, near stacks of excellent restaurants - Pierluigi was the best ! Relative to other cities, Rome, and this hotel over are way priced.
the hotel staff was very pleasant and helpful
Overall very good exprience.However we did feal that some of the staff could improve their attitude towards customers Customer Service.
Very good location Its a little pricey
Location Comfort ok, beds a bit too firm. Reception staff were cordial and helpful. Bar staff were going to overcharge for beverage until I pointed out the correct price in menu. Don't know if intentional or not, but you would think they know the correct pricing as advertised in their menu. Our room was on third level on the side where the hotel entrance is located. This area can be noisy at night, especially on weekends when people are walking on the street and street musicians (which hung out a few doors down from the hotel) are playing. The rooftop terrace is nice but the views are limited and there were many yellow jackets/hornets around the evening appetizers at the bar.
Great location, nice big bathrooms, spacious rooms in general. Nice comfortable accommodation, walking distance to everything (including nightlife and many major attractions). Bellhops were very nice, but some of the desk staff was slightly unfriendly and unhelpful. Restaurant staff asked us to leave table (in beautiful garden) after finishing coffee to make room for other guests but there were many other tables. Guest service not the hotel's strongest area in my brief experience.
Great location, beautiful hotel, rooms are very large and comfortable; staff is friendly - we loved this hotel !!!!
Staff where very friendly and cheerful, the court yard was beautiful and the location fantastic.
The location was incredible! It is literally at the Piazza Venezia. The bus stop is right outside the door (easy access from the Termini station). The Trevi fountain; and Colloseum are real close. Staff did not seem to know the new computer system very well, so the checkin and checkout took some time.
the only good thing the hotel has to offer is it's location this was without a doubt the worst hotel I've ever been to. the rooms were extremely small and dark, with hardly any air coming in. half the time there was no hot water to take a shower. the worst part was the toilet - the water was'nt running well down the toilet. twice they told us they had fixed it when the actualy did nothing, and only when it got impossible to stay there, and after we demanded to talk to the manager - they finally switched the room to one that was a little better. on top of all that, they "forgot" to mention that there would be constructions going on at the hotel, so it was also messy and noisy. I would never, ever, recommend this hotel.
A well located hotel with attractively decoratated common areas and a nice lift The rooms were so small. Bathrooms even smaller. To describe our room as a 'Superior Double' was to misrepresent the room on 2 counts. It was neither superior, nor double. Then there is the matter of the 24 hour smell of baking donoughts from the bakery below, the lack of hot water, the heating system that didnt work............
location is perfect
it has very central location
location was the only best thing!! extreme ultra small room with cramped bathroom. no breakfast.
good location too small rooms
Loved the location to all things in rome! Bus stop right at the front door for St. Peters and a 24 hour bakery with coffee bar downstairs. several nice restaurants in general area and a short walk to panthenon and trevi. the colleseum and forum are a short walk away. The noise from the street is noticable, but we used the tv which was only in italian as white noise and did not have a problem sleeping as we were exhaused when we came in. The bathroom as noted by other travelers is small, the toilet is close to the 1/2 bathtub so would not be good for large people, but there was plenty of hot water and we had no problems and found it adequate for our needs
Very close to all of the historical sites The lack of air conditioning in the room. It worked great in the lobby.
Location location location, also featured every amenity we required, such as a bathroom and shower. Room safe didn't work
A well priced hotel in a great central location. I took my parents who have mobility problems and the area is flat and easy to walk around.
Great location, lovely & helpful staff, comfortable rooms, nice communal areas, wonderful breakfast. The bed was a little hard for my taste.
Excellent location in quiet knook but only 2 blocks to Campo Di Fiori and all the action. We requested and received a room overlooking the beautiful gardens of the French Embassy. Hotel is in very quiet area adjacent to Piazza Farnese and is within easy walking distance of all the major areas - Campo, Pizza Navonna, Pantheon, Trevi, etc. Loads of resturants, cafe's, shops, bars in the vicinity. Very clean room much larger than most European hotels typically are. Very nice size bath and shower. Very comfortable room and in a great location. The hotel staff replied to e-mail requests prior to our trip for room confirmation and arrangements for transportation from airport literally within the hour our requests were sent. Nothing we did not like.
Very good location, but facilities are a bit old. The toilet did not flush.
Everything was fantastic! The room was exceptionally (and promptly) cleaned each day; the breakfast buffet was outstanding; the desk personnel were friendly and extremely helpful; and, the hotel environment was extremely pleasant! I have no complaints whatsoever, and when in Rome, I will stay there again, and will recommend my friends do as well. I did notice several us people on the website complain generally about small hotel rooms in Rome. I suspect these folks do not get around Europe much! Real estate is incredibly pricy and space does not come cheap! Us travelers need to be prepared to spend $130 usd or more a night for a room that will be much smaller than the typical us economy hotel room. that is the norm in rome! Stop complaining! Focus on the beauty of the setting and hotel, the convenience of location, and the experience of being in a world class city!
Good atmosphere, nice staff, comfortable and interesting location away from the city centre business district. The hotel only provides a buffet breakfast. The bar is not open. There are plenty of excellent bars and a full range of resturants nearby.
excellent location, good staff, good breakfast small rooms
Location great, very central. Room decor very dated, musty smell in room (couldn't open windows). Tv took about 5 seconds to change channel - not great when you are flicking looking for english language!
The room was very comfortable. The location was in a nice quiet location yet close to many of the city attractions, and the breakfast was superb. A real little gem.
A good quiet room with a good location Restaurant not open and breakfast was a shambles. therefore overpriced.
New hotel with in a very good location. Also includes a very good restaurtant.
It was perfectly positioned for exploring Rome I enquired about returning in October with my wife, I would not pay the full rate of 340 euros per night, so it looks like Prague
Brilliant location - within walking distance of all the landmarks except the Vatican. Given an upgrade on check-in but the room was a huge disappointment. 2 single beds on mezzanine floor, a double sofa bed downstairs with a hard frame, one bedside table and no bedside lights. But happily Reception did move us next morning.
fantastic loaction - walking distance to many sites
Location, Location, Location! Location for value was unbeatable! Maybe a little more hominess - but that is just to be critical. The rooms the location and the staff were off the charts!!!
The hotel is really near everything ( coliseum, testevere, vatican (25 min walking), piazza novona ( 25 min walking ). Great staff and really polite. The bathroom is a like smaller, but it works
Extremely clean rooms, garden tables for dining outside were delightful, breakfast & lunch meals were local and wonderfully presented We couldn't understand dinner - we waited to be seated but were ignored - it seemed to be some sort of happy hour/buffet/private function despite the menu being visible on a board. Only one conceirge was helpful/knowledgable with regard sightseeing directions.
very central for walking to and from city centre, also walking distance to Trastevere.
the central location, close to most of the main historic sights, very clean and new accommadation ,staff allways helpfull. none
Very central location Showers in the rooms were very poor standard.
great location. walking distance to all important tourist sites. nice decorations, friendly staff, could pay for internet access on their computer in the lobby pillows were hard as rocks
Closeness to historic sites Lack of coffee making facilities in the room
excellent location elevator was old and scary
Excellent Location. Within 15 minutes walk of all the main sites, Colloseum, Trevi fountain etc. Vatican City only ten minutes by bus which can be picked up very close to the hotel, hotel also sells bus tickets. Also very close to some reasonably priced restaurants, which reception helpfully pointed us towards heading North up Nazionale round the back streets. Room very clean and very tastefully decorated. Air conditioning worked well, room was quiet. Staff very polite. Nice little snack bar directly opposite which will do you pannini and a soft drink for two for 11 euros (about £7 at the time of writing) Tried to sell us the more expensive Limo (50 euros) to take us back to Ciampino Airport, when taxi cabs are fixed fee of 30 Euro both ways for this journey. Shower cubicle was very small, they had a large massage type shower unit, but for some reason had fitted it with only a half size shower tray. I am only 5' 9'' but struggled turning round and washing in the shower without hitting my knees and elbows!!!
the location and breakfast are fine. they r bunch of liars!! the reception told me i will stay in a single room i booked for the first night then they are gonna change me to a double room on the second night as a gift. it turns out they put me in a room that i can hear everything happened on the street!! its not possible to fall asleep in that room!! And after i talked two of their managers im pretty sure they do the same thing over and over again. All i wanna say is that room shouldnt be used as a hotel room anymore and the stuff there should stop lying!!!!!!
Perfect location. Stayed 5 nights, had a problem with our room on the first night, spoke to the desk about it in the morning and they upgraded us at no extra cost for the other 4 nights, which was great. Breakfast good. Loved Rome. Hotel could do with a face lift, it is looking rather tatty in places and is a little pricey. The hotel restaurant, which is not run by the hotel serves awful food and is expensive too, so go further afield if you can. dont go to the restaurant that the hotel recommends called Crisciotti in via del buschetto, the food is ok but they rip tourists off by offering you discounts then sticking extras on your bill and overcharging you for other things. This happened to us and another couple while we were there. There are plenty of other nicer places to eat.
The location was excellent. The Breakfast was very good. The hotel staff spoke perfect English and helped us in every way. Honestly the pillows hurt my head. Not much to complain about. The room was clean, the safe worked, the breakfast was wonderful, it was family friendly.
A nicely located hotel mixing modern amenities and an old-world atmosphere (including the cage lift). Some nice resraurants in the area as well.
Location which puts you 5 minutes away from all major tourist attraction. Very clean rooms, decent breakfast, front desk staff very helpful. Definitly good value for money. Poor pastry at the breakfast. A bit noisy at night, but it comes with the location.
the good approach of the staff our room was too much nosy
The Staff were very accomodating, spoke excellent English and were very very pleasant!!. It was what it says on the box - a 4* hotel - not a 3* posing as a 4*!!! The air conditioning units for the whole hotel were right on top of our room, and caused the walls and doors to vibrate! The hotel stafff were really good about this and agreed to turn it off between 23:00 and 08:00 in the morning so as not to disturb our sleep! I'm sure we never would have had another hotel offer to do this! Great Breakfast (although I would suggest not watering down the orange juice). Fantastic location - central to everything! All in all a well run hotel, and a very pleasurable stay! No - it was just right!
When we eventually got the room we had requested and paid for in advance we were quite pleased with it. Breakfast was extremly poor,breakfasting room was tiny and the hotel had no recognisable lounge area.On our first night our reserved and paid suite was given to another party.The rooms to the front are noisey with frequent and numerous musicians during the day.Bottles are collected noisily from all the cafes in the square at 0800.A truck washes the streets at 0200 am. If you have an internal room and it rains then you are kept awake all night by the sound of rain falling on the canvas of the external breakfasting room.The internal cooridoors are hot.Some front desk staff barely have the courtesy to greet you as a guest.
got upgraded - room very nice beds very hard but after a day of sighseeing i could have slept on the floor and not noticed.
This hotel is well situated on the P. Rotonda, in front of the ancient Pantheon in center of Rome. It is an old hotel and has annexes nearby with apartments. Our stay at the annex apartment was good, but the level of comfort was not that as in the actual hotel... and the furnishings are dated and stale. Our apartment was three star at the very best. The apartment annexes are old and stale and need a fresh up on furnishings... they are not at the same standard as the four star hotel itself, and I have stayed far nicer three star hotels in Rome.
Excellent location in historic square. Very comfortable rooms with fabulous views of the Pantheon.
The situation across from the Pantheon was the reason for our choice of Hotel Sole al Pantheon. The Piazza della Rotonda is a beautiful view from the second floor where we stayed. Too few tables in the otherwise beautiful breakfast room.
Excellent location and great staff, right on the piazza across from the Pantheon. Room size was good and bathroom was as well. Staff was very attentive. View was awesome. Bed was very firm. Breakfast was poor.
location, view noise due to loaction
Excellent location and friendly--helpful staff. Hotel was everything we were looking for on vacation and even better.
The location. The hotel in next to the best square in Rome. There are many different musicians that frequent the area and you can meet people from all over world. The party goes on into the early morning. No