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great location, nice little bar in lobby, great view from breakfast room.
The day clerk was very helpful. He always had a 'friend' who could do a tour etc. But the friends all turned out quite well. The breakfast room is very pleasant. The offering was fine -- would have liked some fresh fruit. It is really located in a back alley, so our room had no sunlight. We had a quad (two adults and two children) which was really small. The night clerk was not helpful at all.
The staff were very friendly. Breakfast over looking the terraces was nice.
Very friendly front desk reception and helpful service staff. Location was sick walking distance to beauty sites, restaurants and bars. Breakfast was ready, fresh and had a sweet terrace view of the city. Room was mediocre size and amenity wise (physical dimensions were small, linens and things were average).
The rooms were clean. Reception staff helpful. The hotel was not a 4* more like 2/3* hotel. The breakfast buffet was very poor, compared to the previous hotel we stayed in which was a 3*.The upgrade rooms were just standard rooms, compared to the English Choice Hotels we have stayed in previously. Had a problem with our standard room, but it was sorted out quickly and reasonable.
Its very close to anything in Rome. The room smelled of smoke, the breakfast was terribly for a 4* hotel.
The service from the staff at the front desk and in the breakfast room was excellant. the location was great! The rooms were small and cramped as was the lobby area. hotel was ranked as 4 star but appeared as a 3 star. The food for the breakfast was old: the yoghurt was past the expiration date, apples had brown spots and they were the ony fresh fruit. the only other fruit was canned peaches.
The location was great-within walking distance to everything. Unlike many hotels in Rome, it was quiet because it was not on a main street. The rooms were mostly updated and had a very charming decor. The person at the desk recommended great restaurants. They keep the dirty toilet brush next to the toilet, causing the room to smell. The hair dryer was old and did not work; I was ignored when I told the front desk about it. It appears that the hotel employees receive a cash kick back for recommending tours and transportation. The tour they recommended was not good. We asked for a taxi to take us to the airport and without our permission, they sent a private car which was more expensive.
convenience to centre attractions smoking odour throughout hotel; we had to change rooms on the second day because of this (I specified non-smoking room); bad odour from washroom as well on first room. Bread at breakfast was not fresh nor was scrambled eggs and bacon cooked well; and coffee was warm not hot.
The location was perfect for walking to most all of the tourist sites! Most sites were a 10 minute easy walk. We also loved the breakfast room with a view, and the breakfast was really good too. The morning desk person was very friendly and most helpful. He spoke English well and even helped us book our train ticket to Bari. We didn't like the hard bed and flat pillows. But that is personal preference.
Staff where very friendly and cheerful, the court yard was beautiful and the location fantastic.
the hotel staff was very pleasant and helpful
Great location, beautiful hotel, rooms are very large and comfortable; staff is friendly - we loved this hotel !!!!
Location Graffiti and beer bottle drinkers outside nightly
Very good location Its a little pricey
Great location, nice big bathrooms, spacious rooms in general. Nice comfortable accommodation, walking distance to everything (including nightlife and many major attractions). Bellhops were very nice, but some of the desk staff was slightly unfriendly and unhelpful. Restaurant staff asked us to leave table (in beautiful garden) after finishing coffee to make room for other guests but there were many other tables. Guest service not the hotel's strongest area in my brief experience.
Beautiful hotel in perfect location, many fine amenities. A contemporary haven in old Rome.
Location Comfort ok, beds a bit too firm. Reception staff were cordial and helpful. Bar staff were going to overcharge for beverage until I pointed out the correct price in menu. Don't know if intentional or not, but you would think they know the correct pricing as advertised in their menu. Our room was on third level on the side where the hotel entrance is located. This area can be noisy at night, especially on weekends when people are walking on the street and street musicians (which hung out a few doors down from the hotel) are playing. The rooftop terrace is nice but the views are limited and there were many yellow jackets/hornets around the evening appetizers at the bar.
Loved the courtyard which was peaceful in middle of big city. Hotel was quiet - unusual for Rome. Great location, near stacks of excellent restaurants - Pierluigi was the best ! Relative to other cities, Rome, and this hotel over are way priced.
We had a 5th floor room with an outlook over surrounding streets and river. We were able to check in a little early and checkout a little late with no problems. Staff were helpful and efficient.
Overall very good exprience.However we did feal that some of the staff could improve their attitude towards customers Customer Service.
Excellent location Service,starting from the basics such as a lobby or meeting area,hot water to wash at the morning,etc
location and cleanliness No good coffee at breakfast!
The location was excellent. The staff was unprofessional, unhelpful.
I liked the location and the staff. They didn't have air conditioning, it only worked the last day.
Location Front Desk Staff Room (304) was small, linen did not feel clean. Bathroom was not good. Shower did not work. We had to get our room changed. Overall, I would not return
They tried to be of service for every request. It was not directly accessible to taxi service
Has an excellent location in the heart of rome.we reached most of the historical location by walking. The smell in the breakfast area.
in the center but quiet at night, very good breakfast, friendly and helpfull reception, good taxi'limo service
The perfect location in the centre of the city, the nice room with a classic superior interior, good breakfast The bathroom was nice but after taking a shower, the floor was all wet due to poor sealing of the bathtub. Also dust in certain parts of the room. But still a nice hotel with a luxury atmosphere due to the interior.
Everything was delightful, reception staff, cleaning staff & breakfast staff. Reception/lobby was on the first floor. They also had a porter to take our bags. This was extremely helpful since we had my mother in law's wheel chair. There was nothing we didn't like.
Location was excellent. Within walking distance to all sights. Staff were very friendly and efficient.
the Place no view from the window
I would recommend this hotel for its cleanliness, fantastic location and very friendly staff.
Friendly, helpful staff. Clean & bright. Reasonably priced considering it is in the centre of Rome. We intend to return to the city & intend to stay at the Cosmopolita again.; The room was slightly small. The shower cubicle was very small.
location of the hotel is excellent for all main attractions and restaurants The hotel staff were unfriendly and a touch unhelpful, especially reception. Breakfast was a little disappointing too
Couldn't ask for better location as a first time visitor. You can reach all the tourist spots on foot (that's what I did even though bus stops are only round the corner). Very good breakfast. Room size - so small that I couldn't find any space to put my 'closed' suitcase.
Location was excellent - also had very good lunch, breakfast and coffee facilities
location is wonderful, right in the city center very noisy on Sunday night with disco pub downstairs till midnight, room is very small and narrow, too expensive with such poor facility
Very well located, confortable and good value for price. Room quite small, but acceptable for short accomodation.
Hotel is centrally locaed; its public spaces are modern and our standard room, which appeared to have been recently renovated, had a nice old world charm with high ceilins and beautiful finishes.
location Altough it has been mainteined good, the building is very old.
Location, Roof Terrace Room was poor, not refurbished, Bidet did not work (water pressure low), dark, looking to the inner side. We booked a room directly at Hotel Minerva in December 2009 and got a much better, larger room for the same price. Obviously booking.com is getting the low-cost left-overs.
Service was superb. Classic elegance and at the same time, very convenient. Access from the main Piazza and to the marina.
The roof restaraunt and bar were great. The room was small and the bed matress was very hard and uncomfortable. The rooms were too modern--when you go to Europe you want to stay where the rooms are old fashion and full of past times.
The hotel was what I expected, and suited all my requirements The terrace restaurant and bar on the roof of the hotel is a huge disappointmnet. As a woman travelling alone I was made to feel distinctly unwelcome. Moreover, the food was not what one would expect at the price.
location, view, comfort, services speed of in room house keyboard internet very slow
The location was why we chose this hotel. We were a twenty minute hoof to St. Peter's one way, and five minutes to the Coliseum the other way. It was a great home base from which to explore the eternal city. We were also surprised when they upgraded our room at check in. Room size was outstanding for an older hotel. We've stayed in many dozens of old hotels throughout Europe, so we are not surprised when some parts of the experience are a little ragged. It had been unusually warm. I figured the building's environmental systems had been switched over to heat for the winter, so our room was uncomfortably warm. After a shower, the tub took a long time to drain fully. The minibar was restocked before our second night. Even though we took nothing from it, we were charged for items used by previous guests. Lastly, we did not get turn-down service on our last night. But these kinds of missed details are typical for Europe, and did not bother us.
location, staff they cleaned our room just when we put "please make up our room" note; no russian TV channesl
Location Small room.
Excellent location - so close to thre Pantheon and walking distance from main sights.
- The location. - The services. Nothing
The situation across from the Pantheon was the reason for our choice of Hotel Sole al Pantheon. The Piazza della Rotonda is a beautiful view from the second floor where we stayed. Too few tables in the otherwise beautiful breakfast room.
The Staff were very accomodating, spoke excellent English and were very very pleasant!!. It was what it says on the box - a 4* hotel - not a 3* posing as a 4*!!! The air conditioning units for the whole hotel were right on top of our room, and caused the walls and doors to vibrate! The hotel stafff were really good about this and agreed to turn it off between 23:00 and 08:00 in the morning so as not to disturb our sleep! I'm sure we never would have had another hotel offer to do this! Great Breakfast (although I would suggest not watering down the orange juice). Fantastic location - central to everything! All in all a well run hotel, and a very pleasurable stay! No - it was just right!
When we eventually got the room we had requested and paid for in advance we were quite pleased with it. Breakfast was extremly poor,breakfasting room was tiny and the hotel had no recognisable lounge area.On our first night our reserved and paid suite was given to another party.The rooms to the front are noisey with frequent and numerous musicians during the day.Bottles are collected noisily from all the cafes in the square at 0800.A truck washes the streets at 0200 am. If you have an internal room and it rains then you are kept awake all night by the sound of rain falling on the canvas of the external breakfasting room.The internal cooridoors are hot.Some front desk staff barely have the courtesy to greet you as a guest.
Excellent location and great staff, right on the piazza across from the Pantheon. Room size was good and bathroom was as well. Staff was very attentive. View was awesome. Bed was very firm. Breakfast was poor.
location, view noise due to loaction
This hotel is well situated on the P. Rotonda, in front of the ancient Pantheon in center of Rome. It is an old hotel and has annexes nearby with apartments. Our stay at the annex apartment was good, but the level of comfort was not that as in the actual hotel... and the furnishings are dated and stale. Our apartment was three star at the very best. The apartment annexes are old and stale and need a fresh up on furnishings... they are not at the same standard as the four star hotel itself, and I have stayed far nicer three star hotels in Rome.
the good approach of the staff our room was too much nosy
Excellent location and friendly--helpful staff. Hotel was everything we were looking for on vacation and even better.
got upgraded - room very nice beds very hard but after a day of sighseeing i could have slept on the floor and not noticed.
The location. The hotel in next to the best square in Rome. There are many different musicians that frequent the area and you can meet people from all over world. The party goes on into the early morning. No
Excellent location in historic square. Very comfortable rooms with fabulous views of the Pantheon.
Polite staff, very clean and modern bathroom. Very good location for go sightseeing. Very noisy, the window looks out onto the noisy street and no conditioner in the room
fantastic central location,friendly and helpfull staff,clean and comfortable hotel
very central for our requirements whilst in rome like is too strong a word but we would have liked some fresh fruit at breakfast and tea/coffee making facility in our room
I didn't like, the room was to small, breakfast almost inexistent, and I left my watch in the hotel room for a few hours and it dissapeard (the cealing woman I believe stole it) I don't recomand anybody to stay there
Excellent service, nice location no
Friendly, helpful staff. Quiet, clean room with safe and hairdryer. Within walking distance to historical sites, city bus stop, ATM machines, tour bus stops, restaurants, convenience stores, and book store where we exchanged currency. They had no ability to exchange currency and no ticket service for tours.
Near to Coliseum and center.
Hotel is situated perfectly for all the tourist areas, just a few minutes walk away is the Via del Fori Imperiali. Staff were really helpful and pleasant. Breakfast was superb. We stayed for a weekend but will probably return for a longer stay in the new year we enjoyed it that much.
Pleasant staying Very noizy room, was situated at roadside.
The location is hard to beat and the value is great. The balcony on room 211 is delightful. The traffic noise was somewhat loud, but not unreasonable.
Very good location
Staff pleasant and helpful. The hotel is quite central in main attractions although the road is very busy
Very central placed
Staff was extremely helpful in our one fast day in Rome. The location is walking distance to most of the attractions we wanted to see. Breakfast was quite nice. Food staff was excellent also. Nothing.
The hotel is very central. 300m to Phanteon, 250m to P.Navona. We had a Quadruple room, which was about 30m2! Very nice staff! Sorry, but this is not a 4 star hotel. The beds was so hard that the last night (out of 4) I almost could not sleep at all. The cleanliness could have been better. Dust in the closets, ++ and the shower was not very clean ether. The toilet was noisy and leaking (they tried to fix it), the safety box was not in order (they tried to fix it twice). In our room the windows was not possible to close properly, and there was no view (2/3 floor). Some traffic noise. Breakfast was very simple, but good. The man in the reception (at night) did not speak english (the others was very helpful at all time).
The staff were always helpful and so very nice to the children. no
The staff were extremely helpful and welcoming, our room (409) was well decorated and spotless and had a charming balcony overlooking the rooftops of Rome. The hotel is very conveniently located for all places of interest which are within walking distance ranging from 10 to 20 mins. There is a restaurant within 5 mins walking distance which is extremely good value and has excellent menu and service. Our double bed was actually two beds pushed together. The breakfast was very basic continental.
Staff were very friendly and effective in helping avoid tourist traps. Most were very friendly.
The location was great. The staff was very nice and helpfull. The room was big and comftable. Breakfast was nice. We got the WiFi connection for free. The blankets were dirty. There is no heat until November.
Centrally located across street from Trambus double decker sightseeing bus stop and steps away from Piazza Navona. They had many choices of food at generous Continental Breakfast. Quiet hotel, nice double shower. The Cable nor the TV worked, everything else was nice.
Extremely clean rooms, garden tables for dining outside were delightful, breakfast & lunch meals were local and wonderfully presented We couldn't understand dinner - we waited to be seated but were ignored - it seemed to be some sort of happy hour/buffet/private function despite the menu being visible on a board. Only one conceirge was helpful/knowledgable with regard sightseeing directions.
The hotel is really near everything ( coliseum, testevere, vatican (25 min walking), piazza novona ( 25 min walking ). Great staff and really polite. The bathroom is a like smaller, but it works
Brilliant location - within walking distance of all the landmarks except the Vatican. Given an upgrade on check-in but the room was a huge disappointment. 2 single beds on mezzanine floor, a double sofa bed downstairs with a hard frame, one bedside table and no bedside lights. But happily Reception did move us next morning.
A good quiet room with a good location Restaurant not open and breakfast was a shambles. therefore overpriced.
fantastic loaction - walking distance to many sites
It was perfectly positioned for exploring Rome I enquired about returning in October with my wife, I would not pay the full rate of 340 euros per night, so it looks like Prague
the central location, close to most of the main historic sights, very clean and new accommadation ,staff allways helpfull. none
Location, Location, Location! Location for value was unbeatable! Maybe a little more hominess - but that is just to be critical. The rooms the location and the staff were off the charts!!!
New hotel with in a very good location. Also includes a very good restaurtant.
very central for walking to and from city centre, also walking distance to Trastevere.
Location closeness to Trevi fountain and other points of center. Helpfulness of staff. Claustrophobic building with little room to move around. First impressions are shocking. You only go to the hotel room when you are ready to hit the sack. Crowded front desk in the morning, staffed by a single person. Breakfast bar was crowded and can benfit from removal of at least half the tables.
the location small room
Breakfast was great, but crowded. Internet did not work, staff seemed a bit disorganized, hotel plumbing had some issues and the overall value of the room was not good at all; however, we had limted options on a busy weekend in Rome and enjoyed our stay despite the extremely overpriced rooms.
Was a great hotel with excellent staff who helped us and guided us. The location was great! there were no noises also coming from the street. Everything was walkable distance. We got a beautiful room beyond our expectations.
The staff were very friendly, helpful and easy to deal with. It was refreshing to find a hotel that was like this after so many seemed so cold in personality. The room and building was also excellent, clean and really I don't think you could ask for more or a better place for a stay in Rome. The only thing I would changed or added was that if Egg's were part of the Breakfast. Just after travelling for 3 weeks I was craving sold meals first thing in the morning.
The hotel is near the Trevi Fountain in a very quit pedestrian area. Every tourist object in the centre can be reached by feet easily. Hotel staff - especially Giancarlo - was very very friendly. We liked also the (restaurant) recommendations very much. The rooms are small and the water in Rome seams to destroy bathrooms fittings very soon, they were in poor condition. But we would recommend this hotel to every friend who looks for a stay in the center of Rome!
The staff very helpful and nice
I liked it's proximity to the Trevi Fountain and easy access to other sites Breakfast was not included and the dining room was extremely tight and difficult to move around in when getting up for food. Food was not great.
Close to City centre, quiet,
Good location. Staff very disorganised in breakfast room in and check-in particular and bedroom very dark even with lights switched on in the daytime.