Book Thrifty car rentals at Orlando Airport

Reviews

Recent reviews

Traveller rating

Excellent

118

Good

74

Okay

75

Mediocre

97

Poor

0

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car was cleancustomer service

get the carnever rent

car availablecar smelled

great pricecredit card

friendly staffpick up and drop

per daycar was dirty

6.0

Cons:The line for pick up was a extraordinarily long waitReviewed 7 Jul 2021

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6.0

Pros:Nice car selectionCons:The pickup time took almost 3 hoursReviewed 6 Jul 2021

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4.0

Pros:After talking to the manager he got us in the right size car.Cons:Customer service sucked. The car I reserved on line was not the car they was trying to give me. I reserved a 7 seated and when I got there they said it was a 5seater and the person that was helping me was very rude and disrespectful he also tried to swipe me card for 436$ to pay for a bigger rental when I didn’t agree to him doing that. I will not be using them again for my traveling needs…Reviewed 5 Jul 2021

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6.0

Pros:The car was ok. The people at the front desk were great.Cons:If they had enough people on staff to get through the line. It was over an hour just to get to the counter.Reviewed 1 Jul 2021

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4.0

Pros:The drop off point was simple and easy, very fast and efficientCons:The pick up was poor, over an hour wait to get the rental agreement processed, then we get to the pick up point for the vehicle and it was not there. Once we got there, we felt crammed in a Kia Sorento instead of a SUV similar to a Nissan Pathfinder that we thought we would be getting. Then we when we get to our destination, we found that the rear passenger door didn’t lock, we tried to manually lock it, lock it with the key fob but nothing worked. We sent an email to Thrifty and of course it went unanswered. We tried calling their customer service department but it was not a very friendly or helpful auto answering system, when we finally reached a human, he told us he had to transfer the call to a different department. It was a nightmare and one that I will not repeat. No one groom the company ever answered our email or appeared to give a damn about customer service.Reviewed 30 Jun 2021

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2.0

Cons:Claimed I messed two tolls when I absolutely did not. Charged me 30$ in admin fees for this. I think this may have been fraudulentReviewed 30 Jun 2021

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6.0

Pros:Easy pick up of the car at Orlando international AirportCons:The maintenance of the car could've been betterReviewed 30 Jun 2021

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2.0

Cons:No organization during pick up. I needed to swap a car since the original rental shook anytime I went over 40 miles an hour. That process took over 2 hours and the agents in the garage were very rude. I still have received my receipt from dropping off and I was overcharged for a car seat rental and upgrade. However since I don’t have the receipt I can not dispute the charges.Reviewed 29 Jun 2021

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8.0

Pros:Pickup and dropoff were easy. We were told to choose our car from a lineup in the garage.Cons:Our first car was stained (which we couldn't tell in the dark garage), the driver's seat adjustments were not working well, and the right turn signal was burned out. We were on a time schedule so had to deal with it the next day, which involved driving a half hour back to the airport to exchange the car. On the plus side, they gave us a "free upgrade" to a mini SUV, which was a definite improvement. I wish we'd caught the problems at first, as it took a lot out of our second vacation day to correct the situation.Reviewed 28 Jun 2021

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10.0

Pros:Car was just the right size. Good gas mileage for the car.Cons:There was still trash in the car. There where only a few people helping at the counter so we stood in line for almost an hour before getting the car.Reviewed 28 Jun 2021

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2.0

Cons:Staff was not trying to be of service and some seemed irritated to be there. Car interior was not clean - wrappers, receipt, empty bottle, and orange peels. Windshield wipers were way past due for replacement.Reviewed 26 Jun 2021

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6.0

Pros:The staff was very helpfulCons:A newer car, good brakes, more staff to assist with pick upReviewed 22 Jun 2021

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• How much does it cost to hire a car from Thrifty at Orlando Airport?

  On average a hire car from Thrifty at Orlando Airport costs £65 per day.

• What is the most popular hire car from Thrifty at Orlando Airport?

  Mini (Class Minivan or similar) is the most frequently booked hire car type from Thrifty at Orlando Airport.

• Where can I find Thrifty hire cars at Orlando Airport?

  9302 Airport Boulevard is the closest Thrifty hire car location to Orlando Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Orlando Airport (MCO)?

  Yes