The final price a lot closer than it ended up being. Lots of hidden costsReviewed 28 Sept 2024
review from
8.0
Easy to get to the lot outside the airport. When I arrived at check in, all of the up sale started. Was charged for daily loss of use insurance because I didn’t have that on my personal insurance. They also made it difficult to use my SunPass for the toll roads. Wanted me to purchase theirs for $69/day! That would have been more than the rental. I went to find the car and the attendant said to just hit the key fob to find the car. When I got in, it had an incredibly strong marijuana odor. Car was good; no complaints there. Checkout was excellent; quick and easy. Ended with a quick shuttle to the airport.Reviewed 11 Sept 2024
review from
4.0
A lot of hidden fees and new requirement traps upon pickup. What should have been a certain price as shown originally online when booking actually doubled in price in the end. Not impressed. .Reviewed 4 Sept 2024
review from
4.0
The car was good, the unaccounted for cost threw me off. I paid double of what I was quoted. I was quoted $110 I had to pay $240 and the $109 included the damage waiverReviewed 1 Sept 2024
review from
10.0
Car was good only problem was driver’s side rear tire kept loosing airReviewed 28 Aug 2024
review from
8.0
Cheaper insurance the rental is very affordable, but it seems they make up with high insurance priceReviewed 25 Aug 2024
review from
2.0
it was canceledReviewed 13 Aug 2024
review from
4.0
The pick up and drop off process was poor. During pick up the guy pushed me into adding a few things that weren’t needed which increased my total cost. He also instructed me on where to locate the car and that I could click the alarm to hear the car. I could not find it nor could I hear any alarm going off. I asked someone else for assistance and he sent me in the complete opposite direction. I still could not find it. On my way back to the building I just so happened to stumble on it because lights were flashing. The car’s alarm did not work at all. Upon return, the guy at the front gate specifically instructed us on where to park. I waited in the car for the shuttle to come and when I got out, a lady said if you’re with advantage then you’re parked in the wrong spot. I explained to her that the guy in the front instructed me to park there and she said I was wrong. I followed her instructions and then told her that she needed to inform the guy at the front so that she not the upcoming guests had the same issues. I would not book with advantage at this particular location again.Reviewed 29 Jul 2024
review from
2.0
Don't rent cars with this company. Go look at their rating on the BBB and read the comments. It's all you need to know.Reviewed 24 Jul 2024
review from
2.0
Two hours line for pickup. And then they've grossly overcharged me, tripling the total amount as per reservation. I will dispute the change with my credit card and NEVER AGAIN!Reviewed 23 Jun 2024
review from
4.0
Advantage Car Rental will try to take advantage of you. I was subjected to relentless hard upsell tactics at 11pm at night. I resisted, and paid the agreed-upon price; a colleague gave in and ended up paying 3x the reservation price and was upset for days. First: The "Compact SUV" turned out to be a European-sized mini hatchback, NOT an SUV by any stretch of anyone's imagination (Kia Kona). It's just a compact hatchback sedan. So I got relentlessly pressured to: 1) Upgrade the car, being told that nothing will fit into it 2) Buy insurance - everywhere else I tell them that my credit card covers it, and that's that; here they demanded to see my actual personal policy before agreeing to not charge me extra $$$ 3) rent a SunPass for tolls for $10 a day, threatening that if I go through a single toll without it they'll charge me $50, and lying that there are no options to pay cash at many of the tolls, etc. It was RELENTLESS. The guy must have cut his chops in timeshare sales. Truth went out the window as he kept coming up with all the problems I'd encounter if I didn't pay up. If you're the type who can sit through a timeshare pitch and not buy, you can remain steadfast and get the agreed-upon price, which is admittedly great. That seems to be their business model - advertise a low price and then beat extra cash out of you like a pinata when you arrive, tired, from your flight. While I was there, another tired family fresh off a flight was arguing with a rep about their reservation not being honored. The return process was very easy and they didn't pull any tricks as I worried they might. So, would I rent from them again? Yes, but I'd go in mentally prepared.Reviewed 20 Jun 2024
review from
2.0
None of their fees were listed correctly. It was a complete bait and switch. They advertised a low price, but when you got there, the cost was easily triple or quadruple what they quoted. Do not fall for scammers like this near the airport just go past the airport where people do honest business.Reviewed 3 Jun 2024