Winthrop Hotels

Perfect locale in Winthrop - the airport was more scenic than intrusive, and the waterfront was just as close and lovely as we had hoped. We lounged on the front porch for a while, soaking in the view and the sea air. Comfortable bed, nice (shared) bathroom, and quiet - only when I went into the hallway did I hear my neighbors snoring.

Breakfast was nice (fresh muffins), but eggs and meat (bacon, sausage, etc) would have been better. Limited indoor common-room seating - I'm glad the place was nearly empty while we were there, we would have had to fight for a chair.

Good location very friendly owner great breakfast.

Shared bathroom, however not a problem

Beds were good, lounge downstairs was nice, good breakfast, nice outdoor sitting area with gas fire ledge.

Having to tip toe around the entry, lobby, and elevator area while a rather large crew of guys used somewhat loud equipment to clean & scrub floors. Had to be careful getting around because floors were wet from entry all way to elevators.

Great hotel for visiting Boston. Breakfast was great. Staff was very attentive. Pizza Boy (nearby) has excellent pizza and you can walk to it.

Wonderful building and facilities. Clean, comfortable. Great location.

I have stayed at several Starwood Hotels and usually the W staff is a little bit more hospitable and welcoming. This particular staff was not very welcoming and when I had questions I was met with some interesting attitudes. All in all, great hotel - just think like every hotel somethings can be improved.

Clean, comfortable and in a great location

Lobby extremely loud

When we had a problem with our room they changed it relatively quickly. They also have a shuttle from the airport to subway to take into the city which was convienient.

We got to the hotel around 9. As soon as we got there the receptionist called someone on the phone speaking Spainish. Obviously about our room. I guess she didn't realize my boyfriend spoke spainish and could Understand there was a problem. When we got to the room there was a yellowed old ozone machine in the room and the room smelled like smoke and marijuana covered by an insane amount of room spray. I went to the hall and told the cleaner and she came in and acted suprised...while trying to sneakily remove to old air purifying machine they had forgotten. They switched our room easily however they double charged me for our new room. Very poorly handled business. Just make sure you watch your step there.

Very seemingly new hotel - everything very clean, updated. Didn't get a chance to take advantage of the breakfast since we had to leave too early, but appreciated the chocolate chip cookie offered at check-in! Staff was *extremely* friendly, together, and helpful. Free parking, and they also have an airport shuttle if you need it. Great hotel! Keep up the good work!

Bed maybe a tad uncomfortable, but I did have too much coffee that night. (Pillows were huge.)

Loved the chandeliers, mirrors, marble, location, service

No shop in hotel for sodas, snacks, ice cream

Staff attentive. Nice decor. Great location.

A little pricey. Not way high. Just a little.

Sumptuous luxury, privacy, waterfront location, Old North End proximity

500 building felt removed from the hotel and lobby: more residential; try for east-facing room in the building facing the harbor. Difficult to get to due to traffic: allow extra time

Good location. Very quiet and peaceful. The bathroom counter was nice.

For the price and quality of hotel I was very disappointed. It was an extra $10 for wifi. The shower was subpar and the toilet had terrible pressure/flushing capabilities. We ordered room service for breakfast and it was delivered cold. There was nothing spectacular about the breakfast and it was $98 for two people.

very large room, comfy bed, large bathroom, access to Boston highlights.

nothing!

Great staff, from the curb to the desk to concierge and room service--really, really good people.

Pricey room service breakfast A toilet whose flush handle was in need of repair

The staff is so engaging and professional but not stuffy or uptight. The food at Moo (hotel restaurant) is unbeatable. You just can't beat the hotel vibe if you like personal service.

I prefer more light than dark walls.

The staff was quite helpful and courteous, the room perfect and the food at the restaurant remarkable. The view from the rooftop is also outstanding.

Close to shopping, entertainment, transportation, restaurants.

Great facilities for an extended stay. Breakfast couild be taken in the lounge or taken to your apartment. Good level of equipment an the rooms were well appointed. Free wifi.

I liked the bed. over priced for the room i recieved but i wqs flad to have somewhere to lay my head

the bathroom

Really like the restaurants handy on the property. And the snack station. The shuttle service to the car rental and the airport was great. Made it very convenient for us to return our car and leave for the airport closer to our flight time.

Nice location, comfy rooms, friendly staff. Easy to get into Boston downtown.

Parking situation was slightly difficult but the staff helped nicely.

The layout of the room was great and spacious. Having a full kitchen was cool, though we never used it. Having the pull out sleeper sofa was useful and comfortable. Also the tvs in the room were newer and had good picture and sound. The shower was nice and hot.

There are these little square seats that have castor wheels on the bottom for easy movement, but the wheels were broken off on a couple of them. While the water was hot the water pressure was lackluster. Lastly the switches to control the lights seemed to be wired incorrectly, we plaued with the switches and they seemed to control nothing or something across the room that didn't really make sense.

Walking distance to all central Boston. Fantastic location

Shower is a glass box dividing the bed room and bathroom. Perfectly ok if you're into that sort of thing

Nice doormen

Cramped rooms that were not sound proof. No character to the rooms

Didn't like how the website advertises a pool and spa but they have neither.

The service was great. The staff caters to your every need. The room was very comfortable and provided a nice view of the city.

Service in the hotel bar. Ordered mimosas while we waited for our car. 4 different waitresses came over to get our order (after we'd already placed it). 10 minutes later, still sans mimosa, I asked one of them if they were coming. As it turns out they won't serve alcohol before 11 AM. Probably something worth mentioning when someone orders!!!!

Great location. 0.2 miles from fanuiel hall. Next to a pub and across the street from a restaurant / next to Howel at the moon and walking distance to aquarium, restaurants, bars and harbor...

Everything costs money... Parking is $51 extra per night. Wifi is $40 extra per night... King Rooms are tiny... Staff isn't friendly... Hallways are dark... Some valet people are rude, others are absolute dolls... And the lobby is depressing and sets the vibe for the rest of the hotel... Couldn't control heat, felt like cold air was blowing on us all night.

location and a safe area friendly staff , luxury hotel

The bed was very comfortable and the robes were a little wild but very nice. Room was clean.

Decor was a little over the top in the rooms themselves but the common areas were very nice.

The location is excellent. It is close toe verything.

There is no lobby to sit in in the evening.

The price and location was excellent. It was very convenient for my business trip. It was very clean and comfortable.

Fitness room was very small. sometimes had to wait or come back to use a machine in the morning.

View with construction........no toothbrush, toothpaste, Q-tips, mouthwash, map at a glance of the hotel and to

Great greeting at the Spg counter.

First impressions we're excellent and that didn't change throughout my trip. The room was nicer than expected and perfectly cleaned. The front desk staff were very helpful, courteous and even helped me set up my Uber app (if you don't have it, you have to get it...perfect for Boston). I book into Best Westerns a few times a year and will definitely book into the Roundhouse on my next trip to Boston. A personal note: Thank you to all the staff at the Best Western Roundhouse for making me feel at home. -Joe

Not exactly centrally located, but the inexpensive transportation made it a wash.

Very nice and quiet . Only thing is about heating system in the room ( noisy)

Very clean.

- The free breakfast is terrible. - The wifi is very slow. - Rooms are very old-looking. - Way too expensive for what it is.

Clean Quiet Allowed to park (free) early before check-in Location great for accessing the T

I had car trouble, and all I was told from the staff was "Call AAA". There was no request if I needed any assistance or followup. Area around hotel not very nice

Location and atmosphere

Received a queen size not the king and there were issues with the minibar

This was a great place

Nothing bad to say here

Clean, and really close to Fenway

Friendliness of all staff

Last time I stayed it cost 75$ a night. I know it was 30 years ago.... I miss Diamond Jims

Central location in Boston with excellent service. Staff is always there to cater to your needs. Spacious and comfortable rooms, beautiful boutique hotel. Great restaurant too.

The location, loved the views, easy access to all attractions.

Found a dirty sock and hair grips lying on the floor

Big bedroom, confortable bed and pillows. Staff very helpfull. Good location, near the subway.

Just the price of the WIFI in the room. But you can go in the business center and it's free.

Great location, very comfortable, most staff was very helpful. The best restaraunt we experienced in the downtown area. Their food was fantastic!

The housekeeping schedule was a bit off - but fine in detail. Also, one of the staff members was not particularly helpful with walking directions.

We liked the location - close to the airport, Faneuil Hall and the Financial center and places of interest.

The breakfast - only one available in the area - was expensive and not good. We were forced to go to one of the closest hotels in order to get a proper buffet breakfast.

No heat

The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway

Structure

Pretty much everything

Very friendly staffs.

Free Wifi only for 2 devices per room & it's not the high speed for playing games. Upgrade is $20 extra.

Room had fridge and microwave

So unclean

Breakfast was fine. Bathroom was clean.

There were no extra blankets when requested. There was no ice in the ice machine. Clerk got ice out of employee refrigerator as my son went down twice thinking the machine had not made ice yet. Were woken up @ 8:00 by yard maintenance right outside our window. Overall, the establishment was very shabby. There was a parking lot in back where our room was but no parking was allowed.