Avg. flight duration | 6h 25m |
---|---|
Flights arrive in | Tokyo Haneda |
Flights depart from | Bangkok Suvarnabhumi & other airports |
Flight price | £265 |
Distance | 2,851 miles |
Airlines | Vietnam Airlines, China Eastern, Singapore Airlines, Philippine Airlines, Cathay Pacific, HK Express, ANA, China Southern |
Pros: The team in international flight are less stress. More smiling and more organized
Cons: No entertainment for 1.30h flight
Pros: Attentive crew. Good communication. On time.
Cons: It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat.
Pros: Comfy seats and blankets! Left and arrived on time.
Pros: The ground staff assisted us when a flight was changed for some reason. They immediately rebooked it.
Cons: It was early but that was our choice!
Pros: Amazing crew for such a long flight. Nice to get fed too.
Cons: On line check in could have been simpler
Pros: Wonderful service. Comfortable flight. Boarded on time. Food was good and entertainment was good
Pros: We were bussed to the far end of the tarmac to board which seems normal for this airline out of Nanjing. The step stairs would be a problem for anyone with mobility issues. Seats are comfortable enough and the inflight entertainment has several options for current movies, tv, audio or games. Mine worked on the flight home but not the outbound flight. Meals were plentiful but not to my liking, catered to the majority of the travellers which is reasonable. There were some vegetarian meals available to those that requested previously. They came around many times with beverage service and water as well. Language is a bit of a barrier but if you are patient you can figure it out. Very happy overall with the experience we had at the price we paid.
Cons: Food options were limited. Boarding was a long process by bus out to the tarmac.
Pros: Left the airport on time, arrived on time, good flight, good service onboard.
Pros: The ticketing and boarding process went well.
Cons: The staff was short and rude at times and the food on the return trip was the same two choices for the meals and "breakfast" was a smear of tuna on a huge bun -- basically mostly bread. The movie selection was old and outdated.
Cons: Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system
Pros: Better flight as bigger craft and no neighbours in my row so I got some sleep.
Pros: Everything
Pros: Service was great on both sectors
Cons: Premium economy seat is still not comfortable enough in comparison with economy.
Cons: The hot food was dry and lost my appetite
Cons: I had an urgent connection to another flight. The staff at Butuan and at Cebu were very helpful, trying to get me on it. The cabin crew were also helpful, but after being advised of my situation the pilot laughed and parked on the tarmac for 25 minutes guaranteeing I missed the flight.
Pros: More stores are taking US $, there is a small duty free shopping area. These are improvements.
Cons: air conditioning was not working in the terminal. It far too small for the amount of passengers. Connecting flight was delayed for two hours!
Pros: not much.
Cons: lousy entertainment system, old plane, food mediocre, kept the plane freezing cold, check in process a gong show.
Pros: Great crew
Cons: Security at manila airport is totally over the top. I am 100% for security but 5 checks!!!!
Pros: Yes, my first time Philippines Airlines experience was impressive
Pros: not too bad
Cons: not too bad
Pros: I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks
Cons: My earphones was broken, a little bed for me. Entertainment without sport news.
Pros: Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso
Cons: No complaints
Cons: The sound at my seat didn’t work so I had a a 14 hour flight with no soundtrack. I watched one Japanese movie with subtitles and then gave up
Pros: Friendly staff and very accomodating
Cons: Did not enjoy the food choice, tv needed repairs
Pros: I'm glad it was only a three hour flight
Cons: I connected from a Cathay Dragon flight onto an HK Express flight to Jeju. At the transfer desk, the ground agent told me I would have to leave and reenter the restricted area despite having no checked luggage. Knowing it can't be right, I checked in on my phone and went through the normal transfer process in HKIA. It was a 0215 flight from the midfield concourse. The last automated passenger carrier left at 0100. After which, passengers would have to rely on sporadic bus services. The captain announced 'cabin crew, prepare for landing' 45 minutes before landing. That woke everyone up and it was not ideal. All the flights I have been on announced landing when the plane was at base leg.
Cons: The light was delayed and we arrived in Chiang Mai at 11pm. We got penalty of late rental car pick up. And our hotel is a yoga resort so it a far in the mountain. We arrived at the resort at 2am and we had to wake everybody up and the driving was dangerous without street lights.
Pros: In both directions, the flight left within one minute of schedule and arrived within one minute of schedule. I expect a flight to operate within 15 minutes on either side of scheduled departure, and this roundtrip nailed it.
Cons: I don't like the fact that Kayak does not have a "N/A" column, as I don't expect food or entertainment on a short-haul LCC flight. The flight time is just over an hour, so what am I supposed to say about entertainment? And why is there no row for "On time performance?" When I travel on an LCC, this is my only expectation (in addition to safety, of course). My only complaint about the HK Express flight was that I had to work hard to get the attention of the flight attendant to buy a bag of M&Ms
Pros: Cheap but on time
Cons: Too much promotion message
Cons: got sick from food
Pros: The staff of ANA are so friendly and accommodating. When checking in, the woman at the counter moved me to a window seat from the middle, free of charge. They were very patient and helpful.
Cons: The food was a little strange, I had salmon and rice as “breakfast” with iceberg lettuce side salad. The pieces of salmon were little shreds with a funky taste. Not bad, but not what I wanted on a long red eye flight. Also I wish there’d been more Hollywood movie selections.
Pros: Great service, everyone was happy to do their job
Pros: Thoughtfulness, professionalism, patience and a lot of love put into the service.
Pros: Crew was amazing and very comfortable seat
Cons: Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines
Pros: Service, crew, seats, punctuality
Cons: Bad food, cold coffee and tea.
Pros: crews were amazing
Cons: Food
Cons: The WiFi service did not actually work. Also it is not clear that despite checking in online you still have to check in at the airport too
Pros: For a low fare airline, this was a comfortable, on time flight. Good entertainment selection and decent food. Crew was accommodating.
Cons: Nothing
Pros: Flight was on time. Got to choose seat ahead of time. Professional service at the City check-in. Seamless travel.
Pros: Aircraft was clean and fairly comfortable with adequate legroom for avg height people, though tray and screen placement can be improved on.
Cons: PVG airport gates could deal with more seating, at least double... and better handling of delays.
Cons: Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals
Pros: Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water.
Cons: Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better.
Pros: The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise
Cons: The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz
Pros: Foods. Drinks. Entertainment.
Cons: Nothing. Everything’s so perfect!
Pros: The crews on board were amazing!
Cons: The service from the ground staffs are not as good a the crews onboard.
Pros: The food.
Cons: I like this flight
Pros: Well, I got to my destination. We were bussed from a maintenance area to the arriving terminal. That was about 15 minutes of ride time. Then we waited a long time for our luggage since it was not actually at the terminal either.
Cons: Not much
Pros: Polite cabin crew.
Cons: Lost my check-in luggage - still not returned after 4 days. Broke my expensive checked-in suitcase on the first leg of the trip. (No reimbursement for loss or damage.) Leads you through online check-in but denies allowing you to complete it. Could not reserve any seats (for 4 international flights) ahead of airport check-in. Forced to give up my assigned seat to accommodate someone else. No customer service contact phone number (in English) that works. Poorly designed website - difficult to locate and utilize options.
Cons: Food not so great. Flight was packed with almost every seat full. Beautiful Airbus 380 aircraft. Overall, okay for the money. Would use again for the economy price.
Cons: We have to claim the baggage outside and then come back to check in and get the new ticket to Bangkok again it’s terrible
Cons: They couldn’t find my reservation. I almost missed my flight.
Pros: Excellent, fully reclinable seating in business class, along with superior service
Cons: Limited and relatively poor selection of movies and music on offer
Pros: Die Sitze waren richtig bequem, es war ein neues Flugzeug. Auch in der Economi hab ich sehr gut gesessen.
Cons: Maybe it is foot to have one German Stewardess, I had one chinese / englisch Speaking ones.
Pros: Nothing
Cons: Customer service
Pros: On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment
Cons: Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed.
Cons: Very cramped. Worst leg of the journey
Pros: The crew was great as usual. The food was good
Cons: Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away.
Pros: Premium economy was great.
Cons: We ask for wheelchair help from Perth to brooome but it was not provided .
Pros: Crew was amazing especially for such a long flight. Nice to get food too. Great on flight entertainment
Cons: Breakfast was not nice. On line check in could have been easier.
Pros: Nothing
Cons: Customer service
Pros: Left the airport on time, arrived on time, good flight, good service onboard.
Pros: Crews are good. The seat has more room for leg.
Pros: While the business seats weren’t as comfortable as the pods, they did go flat for a decent sleep but they aren’t as wide,you need to be traveling as a couple if you have a window seat if you want to get out while the other person is asleep.
Pros: Flight was smooth and short.
Cons: Price is a bit higher compare to other airlines
Pros: Non-stop flight.
Cons: About four hours before boarding, the gate assignment was changed from a comfortable gate with plenty of seats for passengers to another gate that was already occupied by another PAL flight that has not even boarded yet. So there were no place to sit down. Food can be so much better, especially the dessert. Crew didn't come across as happy with their job. When I asked for soda water, the serving stewardess didn't tell me that she'll give it later; she just proceeded to push the food cart, so I thought she didn't hear me since she didn't acknowledge my request. The bathroom was filthy!
Pros: Crew was great!!
Cons: Bag is lost!!!
Pros: not much.
Cons: lousy entertainment system, old plane, food mediocre, kept the plane freezing cold, check in process a gong show.
Cons: I had an urgent connection to another flight. The staff at Butuan and at Cebu were very helpful, trying to get me on it. The cabin crew were also helpful, but after being advised of my situation the pilot laughed and parked on the tarmac for 25 minutes guaranteeing I missed the flight.
Pros: Having a single restroom in the economy plus section had folks climbing over each other, especially the bulkhead seats, all of the flight. Even the flight attendants had to climb over the bulkhead folks feet.
Cons: The second security check before boarding had people jumping from their seat section to be checked, as the security staff weren't concerned about people's seating priority. It also seemed a couple of economy plus ladies sat in business class.
Cons: 90 minutes delayed
Pros: The crew was nice. Seat space really cramped
Cons: On my return flight from Hing Kong to Vancouver, which is a long flight, the passenger in the seay next to mine slowly encroached on my seat space to an unusual extent. The seats in economy are really cramped!!
Pros: Flight was excellent except for my knees hurt. Not d airline fault.
Cons: If i was able to get the seat w/ more legroom.
Cons: Flight was suspended I was not notified before I went to the airport
Pros: We had a traumatic and abysmal experience for the trip. The flights were delayed, cancelled, wrongly rearranged and we had to run through the airports with no sleep, no food and no clear flight confirmations with minimal to no help from the Cathay Pacific staff.
Cons: Helpful ground staff with information about next flight arrangements and better telephone helpline staff.
Pros: Good entertainment choices. Preferred check thru TSA. No one seating next to me.
Cons: I don't think I will use Kayak again. You farmed out my booking to Voyama which spelled my name wrong. They refused to reissue my ticket with the correct spelling so I had to sweat out getting on board the airlines and now I have to sweat it out today because they again refused to reissue the ticket
Pros: The crew was so polite and kind!
Cons: I had no problems
Pros: Great crew and service
Cons: No good beer selections and the water had a bad taste l.
Pros: Crew was attentive, plane was clean.
Cons: Food was horrible. They did not dim the lights until 1.5 hours into the flight.
Bangkok Suvarnabhumi & other airports (BKK) Thailand
Tokyo Haneda (HND) Japan
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