|Avg. flight duration||6h 18m|
|Flights arrive in||Bangkok Suvarnabhumi & other airports|
|Flights depart from||Tokyo Haneda|
|Airlines||Air China, Thai Airways, Cathay Pacific, China Eastern, Japan Airlines, Philippine Airlines, Korean Air, Asiana Airlines, Singapore Airlines, HK Express|
Pros: Refunded or compensated
Pros: I booked thru a search engine more than 3 months before the flight but was not allowed to select my seat. I was seated at the last seat in the middle. The trip was long, more than 12.hrs and being in the aisle would have been comfortable. It is not my 1st time to ride the airline . .
Cons: Not being able to select a.seat prior to the trip.
Pros: For such a long flight, the seats were roomier than I expected - 2 at the sides, so there wasn’t the discomfort for a middle person.
Cons: The food was fine, but I was happy to have brought my own snacks along.
Cons: Crowded seat. But what do I expect with the price I pay?LOL. Otherwise the crew made our flight safe and that’s the number 1 important. Thanks.
Pros: Polite staff, safe environment.
Cons: Flight was slightly delayed and took off late.
Cons: The food selection. Pre-Packaged and snack from Bangkok in business class is a bad idea
Pros: New plane, nice. Entertainment system is good but limited selection
Cons: Gate very far away, a good 700 meter walk! And very long immigration queue.
Pros: Food and service was great.
Cons: Old plane, headset did not work well.
Pros: Simple, no surprises is a good thing
Cons: Nothing, everything was great.
Cons: The economy toilets were in a disgusting state half-way through the flight and a hostess told me not use Business Class toilets even though I was in Premoum Economy. The economy toilet was clearly a health hazard. Also, we were woken up for our 2nd meal 6 hours into the flight , with 8 hours to go
Pros: The crew was nice. Seat space really cramped
Cons: On my return flight from Hing Kong to Vancouver, which is a long flight, the passenger in the seay next to mine slowly encroached on my seat space to an unusual extent. The seats in economy are really cramped!!
Pros: seats that i selected was change when we enter the boarding gate without informing us
Cons: It was a 14 hour flight and my head phone jack didn't work
Cons: Flight was suspended I was not notified before I went to the airport
Pros: Excellent, fully reclinable seating in business class, along with superior service
Cons: Limited and relatively poor selection of movies and music on offer
Pros: Crew still managed to provide me the veg meal, even though they didn't get the request.
Cons: Type of food I chose on the website was not ordered with the airlines.
Cons: I am stranded in Bangkok because the Flight you put me on violated China visa requirements. And I CANNOT get a hold of ANYONE to resolve issue.
Cons: They couldn’t find my reservation. I almost missed my flight.
Pros: The whole flying experience was great for a great price!
Pros: Perfect service, never had a more pleasant and attentive crew
Cons: Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?
Pros: Crew very helpful. Seat roomy.
Cons: Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again
Pros: Easily upgrade to premium economy class
Cons: Some staff lack of basic english
Pros: Felt welcomed
Cons: Just felt a little cramped but not to bad
Pros: Entertainment was good... boarding was good.
Cons: Totally uncomfortable.... big guy had his legs almost on top of mine under the seat in front of me. He was so wide, his shoulders and arms were on top of my chest at some points of the journey. Bigger people should not be able to buy coach seats. They should have size and weight restrictions.
Pros: plane and crew
Cons: mla airport is at its worse
Pros: 3 meals, drinks, pillow, blanket, toothbrush, toothpaste and sleep mask were included. Staff was friendly and kind. Would definitely fly with them again.
Pros: service, food, kindness
Pros: The staff was extremely helpful, including bumping up our seats to the front of the plane.
Cons: The plane was old and cramped. I was dying in there.
Pros: The flight was comfortable and service was good
Cons: In flight entertainment movies were limited
Pros: The crews on the second flight were so loud. Talking and laughing so loud from the back made me uncomfortable.
Pros: Very comfortable seats. Ability to pre-order meals to meet dietary restrictions.
Cons: Another protein choice to go with fruit tray. More offers of water and other drinks throughout the flight.
Cons: More subtitled movies in English.
Cons: Only fish and rice were available for the breakfast meal. The seats were too compact for such a long flight. more leg room would be nice.
Pros: The seats are wide. Lots of legroom.
Cons: The take-off and landing could have been better.
Pros: Superb business class seats
Cons: Entertainment (movie) choices could be better.
Pros: The food and the service
Pros: Friendly and helpful crew. Efficient check-in
Cons: Airplane food and overpriced extra baggage
Pros: Very professional flight crew
Cons: -10 degrees and people hoarded in a bus to board an international flight that has no access to aerobridge. Vegetarian food for Air China is rice and boiled vegetables. Broken entertainment system. In short, the flight was disappointing
Pros: Crew was nice enough...
Cons: No video entertainment on board. Would have been nice to have been able to watch a movie.
Pros: The plane was about 3/4 full, so it felt like there was extra room. It was a red-eye flight, easy to sleep and quiet.
Cons: Be prepared for some pushing and shoving by the other passengers.
Cons: Ca Needs to be more clear on who can get a transit entry , I with a US Passport didn't get one and stuck in pek airport for 25 hours ,
Pros: Couldn't find a problem
Pros: I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again.
Cons: There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy.
Pros: Service was great on both sectors
Cons: Premium economy seat is still not comfortable enough in comparison with economy.
Pros: Premium economy was great.
Cons: I liked everything
Pros: Super friendly staff
Cons: Less films in German
Pros: Thai are so dependable and such lovely service. Nothing is too much.
Pros: The made it easy to travel with a young child
Pros: Probably the best and cleanest Thai airline company. Friendly and professional
Cons: Food was so so but not a big deal.
Cons: The plane was delayed about 30 minutes. They should improve this.
Cons: Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off.
Pros: The crew was so polite and kind!
Cons: I had no problems
Pros: Delayed. Late notification of delay. No text notification of delay.
Pros: Everything was top notch,crew were super professionals,food was delicious,look forward to flying with them again!!was one hour early on first leg of journey
Cons: Softer seats
Pros: very friendly staff
Cons: seats could be more comfortable for long flights, better food choice
Pros: Nothing! Couldn't be worse. The crew don't care about passengers and can't speak English either. We had a very long delay for no reason. The plane landed at a different airport that it was supposed to and then the airline bussed us to the Shanghai airport. Terrible terrible operation...
Cons: Everything! First please hire flight attendants that can speak English. Then provide better food. Even with Chinese standards the food had a bad quality. The stewardess didn't even understand that airplane mode exists for cell phones. She screamed at me to turn it off. Entertainment was a disaster
Pros: Aircraft was clean and fairly comfortable with adequate legroom for avg height people, though tray and screen placement can be improved on.
Cons: PVG airport gates could deal with more seating, at least double... and better handling of delays.
Pros: Crew worked hard in carrying out several meal and drink offerings. Seat had ample leg-room ( I am 6 ft tall)
Pros: Left the airport on time, arrived on time, good flight, good service onboard.
Pros: The crew, the plane, the professionalism.
Cons: More legroom!
Cons: Ground staff at the airport, like wheel chair workers, others were rude. I thought that Thai people are humble, but my experience with them was horrible. I will advice not to travel thru Thailand.
Pros: Nice plane. Seats fairly comfortable. Pleasant crew.
Cons: No boarding organization (board rear seats first), mass chaos. Seafood spaghetti should be eliminated as menu item.
Pros: The crew were faultless; looking after your every need - food choices in Business superb. And time for rest.
Pros: Means of transportation in Bangkok is well organized and very accessible.
Pros: Quick flight
Cons: Food was awful Crew before flight in Krabi were quite abrupt Flight was delayed so good job I booked a longer stop over else I would have missed my next flight
Pros: It was a very cheap flight, so flying the family back to NZ from the UK, for what we paid, it was great.
Cons: Plane food was quite average, on the first flight LHR-PEK flight the plane was a bit old and the entertainment system was nearly shot, but the second flight PEK-ALK was a dream liner, which was fantastic. For the price we paid, there was nothing we could complain about, would definitely flay again.
Pros: It didn't crash
Cons: 1. The website didn't work so I could not choose my seat upfront, had to seat next to the bathroom, it was hours of torture 2. Absolutely grumpy flight attendants 3. No electronic equipment allowed, even in airplane mode (?? nonsense) 5. I will never, in any case, ever fly Air China again in my life
Pros: Boarding was easy and the crew were wonderful.
Cons: Entertainment was weak. Food was horrible.
Pros: Yes they where excellent on everyway possible but the 1st hour of the flight was rough.
Pros: I missed my flight due to reading the time of departure wrong, military time. It was my fault.
Cons: Flight attendants
Pros: Privacy of window side seat
Cons: Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund
Pros: JAL flights to LAX are always great. Good food too.
Pros: Good efficiency for boarding an good in air entertainment
Cons: Delayed for an hour while already boarded
Pros: Great job
Cons: Small seats
Cons: Delayed. Food choice wasn't available and tried to pay with credit card but there was a minimum value. Decided not to eat.
Cons: Budge airline, uncomfortable seats
Cons: I did not like that there was no food or snacks given for the flight. Also did not like I had to pay for a drink of water.
Pros: Clean cabin
Tokyo Haneda (HND) Japan
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