Good staff, good intent, decent entertainment. More seat space would always be of benefit
Good staff, good intent, decent entertainment. More seat space would always be of benefit
They made us deliberate waste time by holding our passports and boarding passes making us miss the flight
My seat that I booked over a year ago and some other passenger was sitting in it. They said they could not walk and they would not move. I was with my young kid and the crew did nothing to accommodate that. Just disappointed that the airline accepts that excuse from a passenger.
The crew was courteous and efficient. There was no entertainment or liquor service on this short international flight.
Too many boarding protocols. Never experienced with other international flights.
Overall good but staff in the place looked extremely tired after 8hrs in 14 hrs journey and then service was cut short and response time for calls increased in later part of flight. Food was ok not astonishing
Luggage handling was very very bad. Damaged my new Calvin Klein bag and delayed another. Still did not get it since 2 days. Worst airlines and service.
There was no phone charger, uncomfortable seats, unprofessional flight attendants, didn’t like food. Could not reserve seat in advance
In spite of placing requests for vegetarian food, I didn’t get it because they ran out of stock. According to crew, only fixed number of vegetarian orders will be carried. Typically, they should have checked and served those who had specifically requested. I was one of those to get the food last.
You're like a poor man's Emirates Airlines. The Asian vegetarian food was awful. The entertainment selection was very limited and not contemporary at all. The seats were cramped. There was no plug for charging my phone (I refuse to plug into a USB port - A security risk). The plane itself was aged.
Djibouti (JIB)Djibouti
London (LHR)United Kingdom