|Flights arrive in||San Francisco|
|Flights depart from||Dublin|
|Airlines||TAP AIR PORTUGAL, Icelandair, KLM|
Cons: Wait time on buses from-to airplane to terminal was long.
Pros: The crew was good and went out of their way to help the passengers. The seats were uncomfortable.
Cons: The entertainment could definitely be better. Newer screens, and more options.
Pros: The crew was good. The plane was clean. The snacks provided were good.
Cons: The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something.
Pros: Cod fish meal was nice! Lots of movie options, and the staff were nice.
Cons: Foot rests would have been great to have. The boarding process was exhausting. A long line for another passport check (after the immigration check point) and the long bus ride to the aircraft.
Pros: The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning
Cons: The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!
Pros: Plane was clean and well managed. Everything felt smooth as we were well taken care of
Pros: Plenty of room, good entertainment
Cons: Some kind of complementary dinner, madness there’s no food on a long haul
Pros: Not much
Cons: one of the passenger's on our reservation was removed, flight changed to a different airline & unable to access reservation to review why passenger was removed. left stranded in Paris airport unless we paid $5200 for a new ticket. Also, airline tried to force us to pay for luggage twice. DISASTER
Pros: We were moved to a Delta flight - much better than Iceland Air
Cons: DISASTER - Iceland Air moved us to a different airline, dropped one of the passengers on our reservation without notice or new airline access to reservation system, passenger left stranded in Paris unless $5200 flight purchased. Customer service rep(s) were non-existent to straighten out issue
Pros: I liked how kind and courteous the flight crew was.
Cons: The headphone jack for the movie screen was loose and the sound kept going in and out. The kid in front of me wouldn’t sit still and the kid next to me didn’t speak a lick of English so couldn’t understand me when I asked if I could squeeze by him to get to the restroom. Needed more legroom.
Cons: Flight got delayed 30 minutes
Cons: KLM crew exceed our expectations
Pros: Great crew, comfortable seating with enough leg room.
Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated
Pros: Onboard crew were nice and polite. Flight was on time (a rarity).
Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.
Pros: Just as I expected. And I made my last connection easily.
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