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Boston (BOS)
Salvador Luis E. Magalhaes
Fri 25/6
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Good to know - Cheap tickets from England to Salvador

Low season

SeptemberBest time to beat the crowds (4% less expensive on average)

High season

FebruaryMost popular time to fly (13% more expensive on average)

Average price (return flight)

£666(avg. price over the last 2 weeks)

Good deal (return flight)

£542or less

Good deal one-way

£207or less

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Top 5 airlines serving England to Salvador Luis E. Magalhaes

Scores according to KAYAK customer reviews

8.0
SWISS
Overall score based on 9,006 reviews
8.2
Boarding
7.8
Comfort
8.6
Crew
7.7
Entertainment
7.9
Food
Airline reviews

Pros: "Great crew & good complimentary food"
Cons: "More seat pitch"

Pros: "Seats were comfortable"
Cons: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"

Pros: "Wonderful on board service from the crew"

Cons: "You could have had my luggage arrive. Now I don’t know where it is"

Cons: "Delayed"

Cons: "Delayed flight."

Pros: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Cons: "Bread of sandwich was dry."

Pros: "It was a lovely easy flight, always lovely flying star alliance."
Cons: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Pros: "friendly and helpful crew"
Cons: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"

Pros: "Food"
Cons: "Seat confort"

Cons: "Boarding time needs to be longer. Also, too little time between connecting flights."

Cons: "Swiss precision"

Cons: "45mn late"

Pros: "Really good flight. Clean,on time, efficient. Early arrival even"

Cons: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."

Pros: "Good crew."
Cons: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"

Pros: "Lots of room because plane was half full"
Cons: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."

Cons: "Our flight to Zurich was canceled and we had to take 3 flights to get to San Diego instead of 2. It was a huge headache. None of our flights were even with Swiss."

Cons: "It was delayed"

Pros: "I loved the aircraft, the courtesy, professionalism and friendliness of the cre, the communications from the pilot. The food was very good and tasty which is a great challenge in overseas flights, the choices of drinks. We will definitely travel again on SWISS, this time for a visit to the Alps hiking trails"
Cons: "I can’t think of anything I did not like at all"

Pros: "Good food"
Cons: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"

Pros: "No problems to report. Boston to Zurich in under seven hours."

Pros: "Great seat, wide enough for an adult and a 2 year old to sit in. Food was nice, but didn’t make you go wow."
Cons: "TV was a bit small"

Pros: "The crew was amazingly kind and hospitable. The captain kept us informed continually of any changes which is something that as a passenger one really appreciates."
Cons: "As always, the economy chair area are small but roomier than other airlines."

Cons: "The seats were uncomfortable, smaller aircraft"

Pros: "Crew memebers were so kind at all times. Even thou’ it was a short flight they gave us a free snack and beverages AND a bonus chocolate!"
Cons: "Nothing it was all great! Even music was playing while we waited on the plane."

Pros: "Online check-in was easy, boarding was smooth, and time on the flight seemed to go by quickly. Seats were a little too close together in economy to fully relax but that's the nature of economy seating. The dinner was very tasty, crew was friendly."
Cons: "My seat-back entertainment system did not work, but I had not planned to use it anyway. For the other three members of my family it did work, but not very well. Fortunately they had other options they brought with them."

Pros: "Check in easy"
Cons: "Weren’t told enough about delays ... very tight seating crew was friendly"

Pros: "He service was fantastic."

Cons: "30 mins late both ways"

Pros: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"

Pros: "check-in at Kloten,wheelchair assistance, boarding, food, bar, general service, uneventful flight, in short: THE WHOLE TRIP Peter Hz"

Pros: "Good clean service that Swiss is known for."
Cons: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."

Pros: "Fastest and most thorough service I've ever received!"

Pros: "typical Swiss quality"
Cons: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"

Pros: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Cons: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"

Pros: "Nothing"
Cons: "Because there was no way for us to check in early or online and they did not send us an email directing us to do so, they put us on standby even though the flights were paid for months before. We couldn't sit together--they wouldn't even try, they let the computer do it randomly as we boarded. They put my son through ridiculous strip search security measures, and when my passport fell into to the steel bullet of a garbage can, they didn't help and my son and I figure out how to go through it to get my passport. They could not have been more unhelpful. Plus the food was terrible, and delays both in taking off and getting to the gate. I will NEVER fly Swiss Air again."

Cons: "1h45 departure delayed with no compensation."

Cons: "I'm only 5 months pregnant, barely showing, and the seat tray nearly didn't fit in the down position! So uncomfortable. Also the chicken sandwich was gross. The bread was gritty and dry."

Pros: "Seat assignment had taken into account that we had a 45 minute window to our connecting flight. Everyone very pleasant and helpful. Fantastic help to escort us to our connecting flight so we did not miss it! Did not make us feel rushed even though time was short!"
Cons: "All good!"

Pros: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Cons: "Nothing"

Pros: "It was an uneventful trip, which is what you want in a trip by air. Boarding was easy, seats are pretty comfortable, staff friendly and helpful."

Cons: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."

Pros: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Cons: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."

Cons: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."

Pros: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Cons: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"

Cons: "smooth & efficient friendly crew"

Cons: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"

Pros: "fast boarding, great crew."
Cons: "when is SWISS going to change serving something else rather than this chocolate bread during morning flights?"

Cons: "Friendlier crews"

Cons: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"

Pros: "Impressive service... amazing crew, very friendly and professional"

Cons: "Boarding was crazy. Could not everyone in the gate area."

Pros: "Great airline"

Pros: "very nice crew"
Cons: "my bagfage was lost"

Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Cons: "Head support for 6 feet plus people on seats would be good"

Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Cons: "Delays, took my hand luggage into the hold,"

Pros: "My seat at the window was great and the staff really friendly and courteous!"

Cons: "Lost all our bags so couldn’t ski"

Pros: "Quick flight"

Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."

Pros: "Best airline in the business quick efficient and outstanding service What else can you say"

Cons: "Not enough leg room"

Pros: "Very pleasant, professional crew"
Cons: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "Friendly staff"
Cons: "Leg room"

Pros: "Good flight, very attentive crew."

Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."

Cons: "We did not get two of baggage at the destination."

Pros: "Arrived Early!"
Cons: "Left Late :-)"

Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"

Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"

Pros: "Great service"

Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Pros: ".Very much on time with pleasant service."
Cons: "Can nit find much fault fir a short run!"

Cons: "Delayed!"

Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Pros: "The food and the punctuality"
Cons: "The technology in interteiment is not touch screen"

Pros: "Good efficient flight crew friendly and helpful"

Pros: "Short-hop flight, fit for purpose."

Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "Everything. Staff incredible."

Cons: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Pros: "The crew were pleasant"

Cons: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"

Pros: "Service"
Cons: "Only one queue for boarding. Flight late on arrival."

Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"

Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Pros: "Spacious cabins, friendly service"

Pros: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Cons: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Pros: "Staff, service"
Cons: "Nothing"

Pros: "The crew was great"
Cons: "They should be on time but we left 30 minutes later."

Pros: "The free middle seat because the flight was not full."
Cons: "Bigger glass for wine"

Cons: "Low cost, no frills, but on time. It's what we want and they delivered that today."

Cons: "The landing was a bit rough!!"

Cons: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."

Pros: "the crew was realy great and everything was very good."

Cons: "They changed our boarding gate three times"

Pros: "Nice hosts. Good seats. Delicious food. Smooth flight."

Cons: "Paid extra to upgrade. Then never saw the flight crew during the flight. And they provided no drink or snack service. Instead they all huddled at the front of the plane and talked with each other. Disappointing to say the least."

Pros: "I love it ! Everybody very friendly and the food was good"
Cons: "Maybe offer a little bit more food"

Pros: "The crew was awful, they did not let me board my flight despite me getting there at a reasonable time."
Cons: "They could have let me board my flight. I missed my international flight because of this and had to pay a heavy fee."

Cons: "Many delays."

Pros: "Window seat & no one sat next to me"
Cons: "Customer service at baggage check in desk. Very very poor and slow"

Pros: "Crew was extremely unfriendly"
Cons: "Better service. Train your people. Learn from azul airlines"

Pros: "n/a"
Cons: "n/a"

Pros: "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Cons: "If the passenger name was changed as requested and I would not lose the money."

Pros: "Boarding was easy."
Cons: "Nothing"

Cons: "Couldn’t check in on line"

Pros: "Entertainment system"
Cons: "Very tiny space No complementary food No complementary reserve seats in advance No complementary flight advance"

Cons: "food was terrible, I was traveling with my 3 year old son and I was never offered a meal for kids, if there's one. seats are always uncomfortable;/"

Pros: "The plane crew was fine and the pilot kept is informed"
Cons: "Flight delayed 154 minutes. Lines to board were not marked as to which lone to use. No info provided by airline personnel to assist in choosing which line. Long wait for luggage. In excess of 25 minutes."

Cons: "Rude staff"

Cons: "No upgrade offer"

Pros: "Jet blue was late so I miss my connecting fly to Uruguay"
Cons: "They send me with avianca and that was a nightmare disaster 4 days later still waiting for my luggage"

Cons: "Hidden bag fees make this airline a low value-for-money option."

Cons: "Hidden baggage fees. Extra fee to check in a bag was not disclosed at the moment I purchased my ticket. This airline doesn't even provide water to passengers. It's as stingy as it gets among all other airlines I've flow and value for money is poor."

Pros: "Nothing"
Cons: "Plane shakes moves and jumps to much. Seems like LATAM is always late. They did not honor the seats which we pre purchased. Seems like the captains fly to fast and don’t know how to land"

Pros: "Great entertainment choices, the best airline food I've ever had, attentive service, lots of amenities, new and modern plane"

Cons: "Luggage lost"

Pros: "Great Staff. Beautiful plane"
Cons: "Flight was delayed leaving Miami and then some more arriving in Bogota. I understand this isnt the airline's fault"

Pros: "Check-in was quick and easy. Nice aircraft. Crew was super."

Pros: "Boarding was fast."

Pros: "Everything was fine. Boarding itself was organized, though the people didn't really catch on. Crew was friendly."
Cons: "3-3-3 in the 787. Yeah, everyone has it but that doesn't make it nice. Sandwich was small in quantity, average in quality."

Cons: "The agents are NOT CONSISTENT in knowledge or charging baggage fees."

Cons: "Delayed"

Pros: "Todo funcionó de acuerdo a lo planificado."

Pros: "comodidad normal camareras normales"
Cons: "comida y entretenimientos"

Pros: "Having movies on the long flight and the staff"
Cons: "There need to be vegetarian options for meals"

Pros: "Flight was smooth and individual entertainment screen was nice."
Cons: "We were never informed of our gate (not on boarding pass, not on display board at airport). After searching the entire terminal, the gate didn't have the flight listed either, but we eventually identified a floor sign with the airline logo and found our flight. In flight entertainment screens were not very responsive to touch, and would have been better with a list of movies/tv/games, instead of 1 show per tap since the screen was iffy on responsiveness."

Cons: "This flight was entirely unnecessary. I paid for this flight and another from Lima to D.C. I was in Nazca, so could have easily boarded in Lima which was 3 hours away, but the airline forced me to make the 14 hour trip back to Cusco instead, just so I could fly BACK to Lima on their plane, otherwise they would have cancelled my whole reservation. I will never fly with LATAM again."

Pros: "Check in and baggage drops were quite simple and effortless."
Cons: "The current process has people lining up well ahead of any scheduled boarding or departure time. I'd suggest waiting until just before boarding time to put signs out for boarding zones."

Cons: "Latin service can come across as abrupt"

Pros: "Entertainement system, lightening system."
Cons: "Breakfast could be improved"

Pros: "Nice crew"
Cons: "Small chairs"

Pros: "Crew Was nice"
Cons: "Not in time. No entertainment on flight"

Pros: "El sistema de registro fue rápido, el abordaje también, el avión estaba en buenas condiciones de aseo y comodidad, la tripulación fue muy amable, el vuelo salio a tiempo."

Pros: "Roomy seats, good meal, friendly staff."

Pros: "It was a new plane and the service was also good"

Pros: "Everything! :)"
Cons: "Nothing"

Pros: "The schedule"
Cons: "The stop in Lima"

Cons: "A good team. They all made good efforts. Just fine"

Pros: "Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good."
Cons: "Greater weight allowance for carry-on luggage."

Pros: "nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps."
Cons: "staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto."

Pros: "It was Okay"
Cons: "I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-"

Pros: "Service and comfort."
Cons: "It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian."

Pros: "Comfort and cleanliness of flight."
Cons: "Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers."

Pros: "The price."
Cons: "Starters, main course, etc where very odd combination of flavors and therefore not at all appealing. Don't provide beverage service in Business outside of meal times. Seats good but space is restricted. Feel closed in."

Pros: "2 free checked bags"
Cons: "Very long wait time."

Pros: "NOTHING.....................DUE TO FLIGHT CONNECTION CANCELLATION TAP AIR PORTUGAL FORCED US TO STAY STUCK IN AMSTERDAM FOR 15 HOURS"
Cons: "EVERYTHING..........................ALL TAP AIR PORTUGAL WAS A DISASTER"

Cons: "They turned the air conditioner to a higher temp to accommodate a few complaints and the rest of us suffered. First and cabin crew had it at a refreshing temp . For the last 20 minutes of the flight they turned it down again. To late"

Cons: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"

Pros: "On time"
Cons: "Food"

Cons: "They took an extremely long time clearing away the dirty dinner trays, which meant that the tray table had to be down. This made it near impossible to get up to use the restroom or to stretch."

Pros: "on time, food was good"
Cons: "seats are hard, painful for 7 hours..... crew was very noisy, very rough they kept hitting my arm. male crew hit the back of my seat to wake me up, he took away my food due to me sleeping."

Pros: "crew was so very helpful. Food was surprisingly good"

Pros: "A short but very pleasant flight and food was served, excellent in every category."
Cons: "Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy."

Pros: "The tripulation are very nice people. The food is better last year. Is good."
Cons: "The space between seats are small."

Cons: "I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem."

Pros: "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Cons: "Unfortunately I had problems at airport security which wasn’t very pleasant!"

Cons: "The long delay, more than 1.5 hours."

Cons: "Stuardes don't have a sense of what costumer service is.. 6 hour flights and their plain aren't equipt with monitors to watch and entertain yourself Thank God I understood portugués but their translation to English was poor Food was not amazing I've been traveling since I was 6yrs old and I never felt so strongly about an airline... Not even easy jet"

Pros: "The airplane crew was very professional. The entertainment was very good."
Cons: "Space and mobility was very limited."

Pros: "I was very comfortable with empty seats in my row."
Cons: "No entertainment facilities."

Cons: "I had an awful experience. A flight attendant named Comissário Bruno denied me a second dessert when I asked for one. I was flying business class on flight TP059 on March 4 2018 and have Gold status on Star Alliance. Many passengers had declined dessert and I felt extremely embarrassed by having been denied food on a plane for the first time in my life. The attitude and lack of tact of Comissario Bruno on TP059 spoiled the whole flight experience for me."

Cons: "This event refers to my TAP flight from Lisbon to Heathrow on 21-Jan-2018. We arrived to the airport nearly 2 hours before departure time, waited 35min in the security checks and my girlfriend was held 20min in the passport control. While she was queuing for the 2no police officers to check her passport, an airport assistant came to the queue and asked who was due to board in TP364 to Heathrow. She was made aware that my girlfriend was there due to board that flight. In the meantime I made my way to the gate to make the gate assistants aware that she was held in the passport checks and was already on her way to the gate. Having said that, the zealous assistants in the gate have closed the gate in front of me, 18min before scheduled departure time and - "very kindly" - told me that I wouldn't be boarding that flight anymore even though my girlfriend have arrived in the meantime. One can imagine the frustration I felt finding out that the flight departure was delayed and that the flight actually departed 40min late. At that time I was already suffering the extortion of the customer service from TAP, claiming from me circa 400Eur from each of us for a one way ticket in the next flight to London. Therefore... until I remember this... I AM NOT FLYING TAP ANYMORE... I am very proud of being Portuguese but in similar situations that occurred with me flying British Airways, Lufthansa or Air Italia, I have always been treated with much more respect and customer care!"

Cons: "The food was not available for the business class passengers and we had to take it from economy."

Cons: "No usb Mediocre to disgusting food"

Pros: "Very good staff"
Cons: "They ran out of my food choice after the 2nd row of business business class. Their video is 20 years out of date, and for business class a disgrace"

Pros: "Though it was a short flight, they did offer food and left mine on my table since I was sleeping. I woke up super thirsty and hungry so that was a nice surprise."
Cons: "TAP is perpetually delayed. It’s annoying."

Pros: "Flight was on time, crew very friendly, check in process easy"
Cons: "Seats are very unconfortable and the space limited. baggage policy isn't very clear; I had to pay 20 extra euros for a checked bag"

Pros: "Nothing"
Cons: "Everything"

Pros: "Cute meal already waiting for us at the seat when boarded"

Pros: "Check in app"
Cons: "Non-reclining seats"

Pros: "The food dish was pretty good and there were many options for food."
Cons: "Space - there was zero and we weren't able to upgrade our seats. Big bummer on a long flight!! Also, our flight attendent would give us half full glasses of water... I didn't realize I needed to buy a few bottles of water before getting on the flight to be stocked. She sid this with all beverages. There was zero organization in the boarding process."

Pros: "Well done...when other airlines offer nothing!"
Cons: "Slight delay in boarding... but arrived on time"

Cons: "the entertainment system was outdated and did not work. For such a long flight this in not acceptable"

Pros: "I was lucky enough to be awarded an upgrade to Business Class on this flight... Relieving the tension of overbooking in economy..I guess my lucky day.."

Pros: "Was able to sleep most of the flight and we took off on time"
Cons: "Checking a bag took almost an hour."

Cons: "I had a 17 hour overnight layover in Lisbon and I am a gold member of star alliance yet the TAP customer service desk in Lisbon told me they can not give me a hotel voucher for the night! Seems wrong."

Pros: "N/A."
Cons: "Our tickets said our flight was at 11. We got to the airport two hours early but found out our flight was actually at 10 (they wouldn't let us to try to make it). The airline didn't take into account / adjust the local time when we booked. Multiple customers experienced the same issue. We had to buy tickets on another airline."

Pros: "My wife needs help getting around but they placed us in the last row. No leg room again either. The crew was understanding and helpful."

Pros: "The crew was very friendly and check-in was uneventful. A group of us traveled from MXP to EWR via LIS. Excellent ride on each leg."
Cons: "I love the flight attendants uniform. The ticket agent allowed me to change my seat to the exit row with no extra charge. Some of my group was charged for overweight bags and others weren't. A little inconsistent."

Pros: "More legroom than a standard US commuter flight, and food also was better."
Cons: "Checking a bag took about 45 minutes even though I had already checked in and prepaid for my checked luggage..."

Pros: "Seating...cleanliness...service....crew was fabulous....food exceptional. Smooth flight."
Cons: "Nothing."

Pros: "Not enough leg room"

Pros: "Good price. Fast, friendly crew."
Cons: "Incredibly tiny seats."

Pros: "My flight between Lisbon and New York was very comfortable. I've been flying mostly emirates lately, which is fantastic, so I didn't have high hopes but was pleasantly surprised! The food was good and the seats were very nice with plenty of leg room. I was also happy with the entertainment selection."
Cons: "Nothing comes to mind."

Pros: "Only a ten minute delay but made up for it in the air and arrived on time."

Pros: "The flight, crew and destination was fabulous. The easiest flight I have had in a long time, and will consider TAP Portugal destinations in as a deciding component for my next getaway."

Cons: "Due to a strike in security at the Lisbon airport our fight was delayed 3+ hours. We were boarded on the plane and sat there for over three hours without any information from pilots or crew on why we were so delayed or when we would be taking off."

Pros: "The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!"
Cons: "They should have offered the empty seats to the passenger as soon the plane closed to take off."

Pros: "Nice crew, flight landed on time"
Cons: "Temperature was very hot and embarking procedure took a while to be completed"

Cons: "I was charged 120 dollars for my luggage and I bought the ticket with the impression that it was included. The lady at the airport told me that I should have paid at the check in but it was nothing there to inform or indicate anything about it. And I have to pay another $120 to go back. I'm never buying from kayak or air eurpa again."

Pros: "Ok"
Cons: "Is ok"

Pros: "Friendly crew"

Pros: "The flight wasn’t bad"
Cons: "The checking, customer service, Air Europa website and food was a disaster."

Pros: "Overall plane stability"
Cons: "No delays, better food, updated plane"

Cons: "Baggage service is not what they advertise had to pay $120 euros for the baggage that’s false advertisement not good"

Pros: "Crew was great"
Cons: "The plane had a technical difficulty with the emergency exit making us feel so uncomfortable and nervous we left the aircraft and had to buy tickets to another flight later"

Pros: "Nothing really..."
Cons: "I’m not sure what improvements could be made on a short flight."

Pros: "The crew and service, the overall flight was good."
Cons: "The waiting time, boarding,"

Cons: "If Air Europa are going to charge customers $150 per bag for long haul international flights, they should mention that when the customer buy the ticket. Was a disgrace and their customer service was non-existent."

Pros: "Plane was great"

Pros: "The flight crew were very friendly. Food included was very good. I like that they provided blanket and pillow for our overnight flight"
Cons: "The boarding process was delayed and we did not receive update announcements while waiting. There is little leg room!! My knees were up against the seat in front of us"

Cons: "Modern"

Cons: "Food was terrible Boarding was late"

Pros: "Very helpful crew. Courtious"
Cons: "Food could be better in flight."

Cons: "The food menu needs to be improved"

Pros: "Flight crew was accommodating. Moved us to an empty row so our infant child could stretch out and sleep."
Cons: "Have to pay to secure seats in advance. No access to a bassinet even though we were traveling with an infant"

Cons: "A two-hour fog delay in London assured me that I wouldn't make my connecting flight to New York. Both the Air Europa desk attendants at the airport and the customer service agent on the phone took no action, telling me simply that they would take responsibility in Madrid, where I had a layover. Sure enough, I missed the connection, and the Air Europa staff in Madrid were even less helpful, showing practically no problem-solving ability and even less empathy. In the end, I couldn't leave Madrid until 24 hours later and had to cancel half of my weekend plans in New York, frustrating friends and family who were expecting me. Overall, this was a nightmare experience. The indifference shown by Air Europa staff was outrageous."

Pros: "Two meals and some in-flight entertainment. Not too bad. You can order a special meal (such as vegetarian) by calling the service center, and it's served first."
Cons: "Red-eye flight, econ seat uncomfortable for sleeping. Fewer entertainment options than other airlines"

Pros: "Everything worked reliably (with one exception). The flights actually arrived earlier than expected. A plus."
Cons: "The audio in the in-flight entertainment system did not work (at all). A minor annoyance overall, since you usually sleep on overnight flights anyway."

Pros: "excellent service, better than expected. flight took off 10 minutes early and arrived 20 minutes early"
Cons: "nothing"

Cons: "The delay"

Cons: "Ran out of toilet paper"

Cons: "The ads! No food. Nice new plane though!"

Pros: "nothing"
Cons: "1.5 hrs delay in arrival. there were 9 people at the departure gate. The plane was at the gate two hours before departure; but the flight is delayed due to 'late arrival' of the equipment??? Air bus 330, circa 1970. toilets were worn out; tv screens were flickering (can't even see what's on the screen on the walls), wifi cutting in and out, meal was poor; main dish, bread and desert, that's it. In Madrid, after the flight from Zurich landing in terminal E, it was a 45 min walk to terminal A, international terminal. No bus, no assistance, no one to ask how to get there if one is in a hurry. no info desks to be found anywhere. I can't even imagine for a disabled person. THe airport crew with a cart would not give a ride to an old lady with cain. Wow. It is the worst airport anywhere I have flown out of. The check in process was less than good or efficient. I would not fly this airline nor connect through Madrid."

Pros: "Comfort and quiet aircraft"
Cons: "Food and that only allow one bag for long haul flight while most of the airlines allow 2 pieces for economy travelers."

Pros: "My baggage didnt arrive"

Pros: "Air Europa honored my SkyTeam Elite Status!"

Pros: "Great prices without feeling herded."
Cons: "Boarding could have been easier. Back of the plane should board before the front of the plane. Also, don't let people at the back, use the space at the front. Use the space above your own seat!"

Pros: "OK for a short flight"

Cons: "You had to pay for internet....then you don't revive it. When asked for a refund...she acted like she didn't understand. Cater to non English speaking. Did not attempt to talk to us"

Pros: "Crew"
Cons: "Food. Enterteinment."

Pros: "Nothing. Totally dissatisfied."
Cons: "They could have made a better effort to get me on that plane in London. After the facts unfolded, I got the impression it was a race thing."

Cons: "After trying several times and calling the airline, hearing everything was ok... It wasn't. When I showed up at the counter to check in luggage, not inly I was not checked in for the flight but also I had to pay a counter fare for not including the lugagge in the check in on line... . Although very polite, airport personel could not help ne with the provlem created by the airline. No explanation so far to the reason I was not able to check in on line and save 30 Euros... Next time I am flying Iberia. Same price, better service."

Cons: "My flight was delayed"

Pros: "The crew was pleasant."
Cons: "The checking in/boarding process was absolutely horrible. Attempted to check in through their app to avoid the extremely long line and it wouldn't accept our passport numbers. After finally receiving our boarding passes, the kiosk for our flight read "Gate Closed" and it seemed to be miles away. We got to the airport well in advanced, but due to the long line and fear of missing the flight, we didn't have time to shop at duty free or get food within the airport."

Pros: "I arrived."
Cons: "No entertainment. My husband's system was missing buttons. The person on the next row couldn't lower table. Might need maintenance. My husband and I paid for upgraded seats but they were given away. We had to fight to sit together. Not very happy."

Pros: "Nothing"
Cons: "Late every where , Never gonna book them again Late 3 hours .... disaster"

Cons: "I was charged for my seats and didn't get them"

Cons: "The staff was not professional and extremely rude. After the flights were delayed and canceled...they were not accomodating and staff barely could speak my language English. It was very terrifying not being able to get help all alone in a foreign country."

Cons: "I did not like having to go through security procedures twice nor in the long walks both at Gatwick, Madrid and, worst, the mess at Miami International airport mile long walk and shambles of a passport control"

Pros: "Liked the boarding process (from back to front)"
Cons: "Crew not friendly, food was mediocre, the entertainment did not work at all"

Pros: "The Airbus 330-200 offers a 2 by 4 by 2 seating plan. We like the 2 seats together on the window sides of this aircraft. Boarding by rows numbers stops the push and shove and allows for much improved crowd control. Plane departed and arrived on time."
Cons: "Much more fluid needs to be offers during flights . Also more variety of flavoured juices is required. The toilet were a mess and need more regular servicing More fruit needs to be added to menu"

Cons: "Not enough legroom! Flight attendants did not seem interested"

Pros: "It is a direct flight to Madrid"
Cons: "9 hour overnight flight and the seat uncomfortable to sleep in. Also, they won't let you check in at home. So you really have to show up 2 hours before flight. Just made the whole experience even longer... On"

Pros: "everything"

Cons: "My jewelry was stolen from my luggage."

Pros: "I was treated like a queen."
Cons: "The seat too tight."

Read more about SWISS
COVID-19 information

Safety measures for airlines flying from England to Salvador

Airlines flying from England to Salvador have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from England to Salvador

Mandatory masks

Masks required on board, masks provided on flights from England to Salvador

Social distancing seating

Middle seats unavailable to book on flights from England to Salvador

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from England to Salvador

Book cheap flights from England to Salvador

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