Daily cleaning, installation of cabin HEPA filters on flights from Germany to Glasgow
Lufthansa has waived its change and cancellation fees on flights from Germany to Glasgow. Confirm policy on booking site.
Out of the 2 airports in Glasgow, Glasgow Airport is the nearest to the city center (7 miles). You'll travel 28 miles to reach the center of Glasgow if you land in Glasgow Prestwick
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Scores according to KAYAK customer reviews
"Good food,helpful staffs ."
"Everything was excellence and good"
Pros: "Qatar's consistency has always appealed to me. Being in travel and tourism myself, I appreciate climb to maintain global standards with the kind of diversity your operations rely on. One cannot achieve this without clarity in vision, mission and action. Covid has challenged us all beyond words but kudos to you in still being resilient to the test."
Cons: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction."
Pros: "I love your hostesses"
Pros: "Crew was great, but food I like more like Emirates."
Cons: "No headphones and was not possible to watch movie."
Cons: "Flight was cancelled and rebooking dealt with poorly"
Pros: "Plane quite empty so lots of space."
Cons: "Service not very attentive, had to repeatedly ask."
Pros: "The crew was very friendly and helpful"
Cons: "Longer wifi time and faster connection"
Pros: "Most of the crew was really nice and the entertainment choice was great."
Cons: "Asian Vegetarian meal was so-so. Dessert is never good for special meals. Boarding was particularly annoying as there was a document verification line and then the actual check-in. Even if you've done online check-in the document verification people will shout at you and tell you to line up."
Pros: "The seats are comfortable; food is good."
Cons: "Our luggage hasn't arrived due to the short layover and due to the feact that the first leg plane was late."
Pros: "Good Service.Efficient"
Cons: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."
Pros: "Amazing crew, new planes"
Cons: "Food can be adjusted to the cuisine of the destination."
Cons: "All was well, thanks"
Cons: "Te long transit time in Qatar."
Pros: "The trip was very comfortable and food suited me"
Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Pros: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Cons: "The wedsite for Qatar could use some work."
Pros: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. Enjoyed my flight, again on Qatar!"
Pros: "Food was excellent. Service was excellent."
Cons: "Entertainment was limited."
Pros: "Good service."
Cons: "Poor choice of entertainment."
Cons: "Well I had 13 hours of layover. I was extremely tired and sleepy."
Pros: "everything went smoothly, no delays, boarding was easy and quick"
Pros: "The staff was very friendly and went out of their way to find us vegetarian meals as our booking was incorrect. They had some good movies to watch that made the trip faster"
Cons: "Seats were uncomfortable and one can only eat vegetable curry so many times in a day. At one point I really just wanted dry cereal because rice and curry is not breakfast in my mind"
Pros: "I am taking Qatar on all international travels when possible."
Cons: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."
Cons: "While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel"
Pros: "The crew lead for Doha to Dhaka flight was very responsive and proactive. The food on this flight was very good."
Cons: "Air vent was not available for Business class between Doha and Dhaka; which made the temperature hotter than my liking."
Pros: "Let's just say there was nothing I didn't like"
Cons: "I have no comment"
Pros: "Service of air stewards very friendly and polite"
Cons: "This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food - my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me - it was stressful trying to find it."
Pros: "I liked the pilot and staff. The workers were very friendly. P.S I loved the food"
Pros: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
Pros: "Crew had amazing customer service with a badly serviced plane"
Cons: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."
Pros: "I liked the schedule was on time and smooth plane ride."
Cons: "I did not like the room in the plane. The seats where to close and u I couldn't sit back because person behind u would complain. Flight attendants did not really going around to see if we were good r needed drinks or even smiled they looked very upset and had some attitude when I did ask for something. Customer service needs more improvement."
Pros: "It was a short flight, so no problems"
Pros: "The trip was very pleasant as usual, being frequent flyer on Qatar airways since 2005, I can only tell that this is so far the best airline company. Great service. On time if not ahead Never lost a bag or got it delayed. Very diversified entertainment program Lovely staff Confortable and clean flights. And of course convenient price. Briefly, I love Qatar Airways and it is my first choice wherever I travel."
Cons: "So far nothing."
Pros: "The food and crew."
Cons: "The intertainment system on the Doha to Nairobi flight had old communal TV screens."
Pros: "Cabin crew courtesy."
Pros: "Friendly cabin crew"
Cons: "Economy class seats and the food table"
Pros: "Food was good"
Cons: "The crew did not respond to call lights. No Wi-Fi on such a long flight."
Cons: "I have booked the flight for my mom and I requested a wheel chair her, she Has a broken arm . And I booked the flight with this company cos I thought they have a great service, but not what I expected, they didn't provide a wheel chair and she has to drag all the bag with one working arm , so I m not pretty satisfied with the trip at all and I won't fly with th company any more"
Cons: "Staff were rude, careless. I do think I have paid less to purchase of ticket - why will I not get good service. If you want to treat people differently for their skin color and country of origin then charge less price for the ticket !!"
Pros: "Seat leg room is very decent"
Cons: "very old planes with no wifi. Food overall was terrible. So called 5 star airline."
Pros: "Qatar Airways is always impressing"
Cons: "Nothing at all"
Pros: "free good"
Cons: "The luggage management system was terrible. We had to wait 2 extra hours for a single carry-on that we had to check in before our 15 hour flight. After a 24 hour journey, it is really inconsiderate to add extra hours to the journey. For luggage, I would give a 1, very poor rating for Qatar Air."
Pros: "Very good connection, big entertainment selection."
Cons: "The crew and the service wasn't the best. A bit slow, and unfriendly. Not what I expected! It's been very cold."
Pros: "Everything was good."
Cons: "I asked the crew to gave me a glass of hot milk cause of my diet, if it's possible, he laughed at me and told me I bring you warm one and never come back with even warm milk"
Cons: "Make fare more competitive with other airlines."
Pros: "Crew was helpful. Leg room is good. Overall the flight was good."
Cons: "Food could be better. Got Pizza for snack both ways. Could have been changed, and with 16 hours non stop, water should be offered more often. Although we can go get it ourselves, don't want to disturb others in the seat row to get snacks or water."
Pros: "comfortable seats. Flight duration was good. Layover was little longer. Overall good experience"
Pros: "Emirates provides good seating even in economy class,with good entertainment so makes the 8hr flt more pleasant."
Cons: "Food wasn't overly great."
Pros: "Flight was nice and on time"
Cons: "No toothbrush toothpaste and eyes shades provided"
Pros: "Great crew. Very polite."
Cons: "Overcrowded plane. Uncomfortable seats. No room to move around."
Pros: "the food is amazing"
Cons: "The crew"
Pros: "Seats were goooood and comfy Leg room was good"
Pros: "The overall trip was amazing"
Pros: "Emirates has been my favorite! Best flight ever!"
Pros: "Efficient and good actually good for airline food"
Cons: "Electronic equipment a bit out dated and below standard"
Cons: "Very poorly organized boarding"
Cons: "there was a delay in Munich by Emirates which led to the flight from Dubai to Kuwait, which took off from below, leaving us at Dubai airport"
Pros: "Almost everything"
Cons: "Not sure you can change anything but it seems as if we had an inordinate amount of crying kids. On a 14 hour flifht, that was hard"
Cons: "We asked them to provide us with assistance as we had 3 infants with us but no one helped us from check in to boarding gate. Even though we called emirates customer care to afd oyr name in assistance when we booked the ticket but at airport they said we cannot privide any assistance . Moreover one of our family member had wheel chair assistance they never provided wheel chair at Dubai airport reason being they said they have shortage of wheel chairs. Such a bad experience we had !! I will never recommend anyone to travel with Emirates."
Pros: "Excellent. All the staff were great and helpful."
Cons: "I forgot to ask them to put to add my quantas points for the flight home and an worries I can’t noe but need to try and do that tomorrow. There was no where to add them when I booked the flights."
Cons: "The Hyderabad emirates ground staff was very rude and incompetent to perform the job. The airline staff was was not so friendly either"
Pros: "All great!"
Pros: "Access to airport through metro is very nice."
Cons: "Prayer area is very small in the airport. Most of the time it's very crowded."
Pros: "The overall experience was good."
Cons: "The non-veg food option was limited to a prawn dish only which may not be a good option for all. Should have a chicken or goat meat alternative."
Pros: "Food and crew were great"
Cons: "Entertainment was horrible...it was connected for the first 2 hours only then got disconnected for the whole flight duration...I couldn’t watch any movie, tv show, music, live tv, and the crew tried to reset the screen several times with no success, then it worked again in the last hour...I travelled on business class and paid the extra charge for better service"
Pros: "The staff are extremely friendly and accommodating. The plane itself was clean and there were plenty of bathrooms. It was great to have two free meals, drinks and entertainment making a 10 hour flight go by faster. I love the eye masks and ear plugs to make sleeping on a plane easier. All around success and would fly again with them!"
Cons: "On the flight home the crew seemed a little confused who was in charge of my row. I had to go get myself the customs forms and a pen. Also the front of the plan was extremely hot compared to the back."
Pros: "The excellent service and the very attentive cabin crews."
Pros: "on the plane the service was okay"
Cons: "The flight was overbooked, barely got in. At the gate they checked carry on baggage weight and charged extra. They could have done it during check in.... pathethic"
Pros: "Free upgrade given as skywards gold"
Cons: "ICE not as good as a380"
Pros: "For starters, the seats were decently comfortable. They were wide, and offered generous legroom. The food was good: an unbelievable improvement from the previous flight (I recommend the chicken). The ICE system was impeccable. It had a wide selection of movies, TV shows, and games as well as access to the news. However, the flight's greatest perk my have been the compassionate crew. They were very helpful and friendly. They offered many accommodations, like a pizza and photo, all for free. Overall, the flight went very well."
Cons: "Although I enjoyed the flight, the only bad part was the boarding process. To start off, the departure in Milan was delayed for about 45 minutes. Also, when boarding finally began, the line was extremely long and moved very slowly. That was the only event that marred the flight to JFK."
Pros: "The crew make Emirates great.....but the tools they have make the job easy."
Cons: "Found the seatbelt a little tight when sleeping, as it has to go over the blanket"
Pros: "So roomy on the a380 Vegetarian food great"
Pros: "Very pleasant crew, good food and an easy layover."
Cons: "No negative feedback."
Cons: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"
Cons: "No toilets in departure lounge! Delay of 30 minutes sitting with hardly any oxygen in cabin thought I was going to pass out. My last flight with Emirates."
Pros: "Roomy and very comfortable A380 flight is great"
Pros: "I felt unwell towards the end of the flight. The cabin crew could not have been nicer. Although they were busy they all found time to come and check on me, including the purser. Water and other drinks were given out regularly. They even provided afternoon tea with scones and cream!"
Pros: "food and drink selection and quality very good. The service and attention paid to children is outstanding. Very much appreciated."
Cons: "I did not use much of the entertainment other than radio/music so can not really rate."
Pros: "Comfortable seats, wide space between raws, smooth takeoff and landing, friendly Crew, good food, crew offered great service, from time to time offer drink and appetizers. We have come such a long distance comfort and fun."
Pros: "It was good services"
Pros: "Dubai was fun."
Cons: "The food wasn't very good. Not very heathy. More fruit and veg please. I don't like that the flight attendants close the curtain for first class disembarking. Seemed pretty childish and snobby."
Cons: "In my flight from Milan (MXP) to New York (JFK), I had a seat on 63C (aisle seat). A woman seating on my sided asked me to change my seat with her son who was on 74F (middle seat). I said no, because it would be a seat several rows back an in the middle. I had paid more to have the aisle seat, so it did not make any sense to change to a middle seat. However, some minutes later, an Emirates employee asked me again if I could change the seats. He created such an awkward situation, that it was impossible to do not change to the other seat. I tried to argument that he was giving me no other option, but to accept the change. In summary, I had a good seat due to the higher fee that I had paid, but I was transferred to the back in a middle seat. I thought Emirates was a serious company. As I told their employee, I do not plain to fly with them anymore."
Cons: "I didn't appreciate the service on board. It was slow and not as professional as usual. The crew seemed too young to know better. They only served water once which isthe #1 thing you should keep offering on a long flight like mine. I also didn't appreciate overhearing staff gossiping about other passengers."
Pros: "Good service on the plane. They pretty much gave you whatever you asked for. No charge for beverages, etc., even alcohol. The food provided was very good."
Cons: "On the outbound flight, the seat bottom was very hard as if the cushion had deteriorated. My behind was killing me very shortly into the 7+ hour flight and I sat on my neck pillow, which wasn't ideal but helped a little. The seat on the return flight was more comfortable."
Pros: "Airplane was amazing and the aurlines crew awesome"
Cons: "Food came before alcohol :)"
Pros: "The way they receive and the way they take care of passangers"
Cons: "The water served is not sufficient I felt that it would be more better to serve water bottles."
Cons: "Old aircraft from Dubai to Houston. No power outlets. When I switched the light on for service. No body responded even after an hour. I turned it off. Food quality and service have gone down significantly."
Cons: "AC and sound system from DXB to BH"
Pros: "Service was great, choices for each meal were plentiful, flight was smooth..pilot alerted you when slight turbulence would occur"
Cons: "Wish the first class pods weren't only for first class"
Pros: "The service, entertainment and food were all excellent."
Cons: "when I arrived at seoul, incheon airport, I found that one of my gulf clubs was broken. it was the fist time that the golf club broken. I was so upset"
Pros: "On time"
Cons: "So many anoucements that you can't get through any movie!"
Cons: "not enough food"
Cons: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."
Pros: "Flight landed on time"
Cons: "Gate was constantly changed with no audible notification at the gate and boarding process was mayhem"
Pros: "not much"
Cons: "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."
Pros: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Cons: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."
Pros: "Amazing crew"
Pros: "Same crew. Really nice flight smooth and professional"
Pros: "On board crew was friendly and helpful"
Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."
Pros: "Loved the food, the comfort of the seat/plane and entertainment. Timing of meal service was perfect and overall seemed far less rushed and chaotic compared to emirates business class."
Cons: "Some staff were a bit hit and miss. Mostly nice but some were not. I was clearly having trouble getting my seat converted to its bed and 3 flight attendants walked passed me and didn’t help even though they noticed I was. A portion of leather covering under the tv where I feet went was hanging off when I boarded and but on with masking tape. Took the elegance away. It’s funny they use the old fit our A380 but such a long flight."
Cons: "Look like everybody to not know what they want to do"
Cons: "We missed our flight because of schengen visa as we booked our flight through your app you also didn't help us about schengen visa that we' need"
Pros: "Very friendly atmosphere at boarding gate & helpful crew on journey, plus surprisingly good food foe economy class made for positive feel to this trip. Add to it the fact I caught a movie I'd missed seeing at cinema plus even getting a few hours sleep, this was probably one of my better long haul flights in recent times."
Pros: "All good"
Cons: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."
Cons: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."
Pros: "See above"
Pros: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Cons: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."
Pros: "Everything was great. The crew couldn’t have been more friendly or accommodating. It was a very enjoyable experience."
Cons: "Quite satisfiedoverall"
Pros: "Great staff, quick boarding and vegetarian options were avaliable. This was the most pleasant experience I've had with a flight service. I commend Lufthansa and the crew of this aircraft."
Cons: "Minimal entertainment but understandable for a short flight."
Pros: "Everything as expected"
Pros: "The flight itself was on time, the food was basic, just like drink."
Cons: "Staff didn't ask a lady next to me to sit properly whilst she was almost laying with her shoes very near to my seat. I had to be careful not to clean her shoe soles with my clothes. Also, after arrival to Birmingham there was an unnecessary crowd created by releasing people from busses from 2 different flights simultanously."
Pros: "Great staff, amazing experience."
Cons: "No vegetarian food"
Pros: "Friendly crew. Flight left on time"
Pros: "The crew were excellent and plane was comfortable"
Cons: "The plane was way out of the terminal and I had asked for assistance which I had going and most of coming back until the last part getting on to the plane at Lufthansa no-one came at Birmingham either. I struggled to collect my case and walk through to the exit."
Pros: "Crew was friendly and professional."
Cons: "Seat wasn't the best in premium economy. Quite hard with little support."
Cons: "The flight was late."
Pros: "Seat comfort, service excellence"
Cons: "Quite outdated movies on entertainment system"
Pros: "Very nice staff at the gate and awesome media selection on the plane."
Pros: "free upgrade to business class :)"
Cons: "flight was delayed. personal works very slow"
Pros: "food was great"
Cons: "gate changed and we gad to take the bus to the plane which lead to sn delay and almost the plane couldn't leave before the airport closed. however, we eventually made it ..."
Pros: "Even though we were a little late boarding and taking off, we still arrived 15 minutes early. The on board snack was pretty good (cheese sandwich) and the coffee was lovely - good quality and just what I needed."
Pros: "The female flight attendants always look great."
Cons: "Food foul / fowl staff brusque breakfast in edible stone cold dinner as something my 10 year old could better prepare boarding chaos Frankfurt immigration staff curiously aggressive wouldn't pay premium economy again with this airline"
Cons: "Delays in Nice led to a narrow window for connection. More than ten people were left behind - doors practically closed in our faces - and Lufthansa was wholly unhelpful in rescheduling flights. Lines to speak with agents were absurd and then attendants had to take breaks instead of resolve issues. There were no solutions offered, only poor communication and an unwillingness to accommodate a significant number of customers who were inconvenienced. Finally, a "random inspection" led to a handful of passengers being surveyed by the German local police. Interestingly, a number of us were Hispanic Americans. The whole experience was extremely negative."
Pros: "When in the air crew attentive"
Cons: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Pros: "While showing wear and tear, the business seats are great - comfortable with nice design"
Pros: "Don't like anything"
Cons: "Bad food delivery crew members always restless mood"
Pros: "process of online check-in - fully automated so just few clicks on link (without entering booking number etc) which I received by email and I was ready to go"
Cons: "bus in Frankfurt"
Pros: "everything from the boarding and check-in process to in flight comfort."
Cons: "Patronizing crew."
Cons: "Seats are very uncomfortable. Body wants to slide forward."
Pros: "Crew inside the plane was lovely."
Cons: "Problems with the check-in online that made it impossible and cause that me and my partner had to seated not together. In the counters at the airport, we asked if it was possible a solution as I suffer with big anxiety and needed to be together my partner during the flight, and they answered us in an extremely rude way. Luckily we could change it with other passangers inside the plane by ourselves. Not a fault of Lufthansa but something that made the flight HORRIBLE was an extremelly smelly and very heavy guy seated next to me that used half of my seat and made me be really uncomfortable."
Pros: "Every thing"
Cons: "The flight was canceled"
Pros: "Flight was 10 minutes late departing but a short flight time led to us arriving in CDG on time."
Cons: "Baggage delivery to carousel 6 at CDG took over 40 minutes with delivery coming in small batches......the flight time was shorter!"
Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Cons: "Wifi on klm"
Pros: "Klm's consistantly high standards in everything they do."
Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"
Pros: "Pleasant crew. Appropriate and efficiently served snack."
Cons: "Boarding and disembarkation were slow."
Cons: "Everything was OK"
Pros: "Just as I expected. And I made my last connection easily."
Cons: "Flight got delayed 30 minutes"
Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Pros: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Cons: "There were several flight delays and gates were changes a few times."
Cons: "My suitcase didn't come with the airline."
Pros: "Everything OK"
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Pros: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Cons: "Not happy to pay extra money for my case"
Cons: "Our lougage did not arrive"
Cons: "Nothing special"
Pros: "Face recognition was amazing"
Cons: "Too hot on plane"
Pros: "I slept pretty much the whole time"
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Pros: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Cons: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Pros: "Great service"
Pros: "Bording was good and general flight ok"
Cons: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Pros: "Everything. A truly faultless experience!"
Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Pros: "Got to Amsterdam on time and everything was great including the staff"
Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Pros: "was very quick"
Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Pros: "great choice of entertainment content, friendly crew"
Cons: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "Spacious cabins, friendly service"
Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"
Pros: "Food was relatively good"
Cons: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"
Pros: "Crew was excellent explaining about the (short) delay."
"Food could be much better."
"good service on site, but limited ability to contact the airline directly. Kayaks ability to make changes in a reservation is non existent"
Pros: "Flight as such was good and smooth"
Cons: "Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price"
Pros: "Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki"
Cons: "Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website..."
Cons: "2 hr delay"
Pros: "1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine"
Cons: "Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned."
Pros: "Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience."
Cons: "Limited controls on the entertainment."
Pros: "it was on time"
Cons: "it was a poor food choice again."
Pros: "Smooth flying"
Cons: "Choice of movies"
Pros: "clean planes, timely service, nice flight attendants"
Cons: "no power outlets narrow selection of juices/water on the plane"
Pros: "Crew was professional and courteous. Flight a little bumpy because of turbulence but otherwise fine."
Cons: "Boarding in Finland with not too many comfortable seats in waiting area. I'm used to boarding by group numbers but no such thing in Vantaa airport??? Food not good. Legroom seems tighter than a few years ago. Movie selection not great."
Pros: "Crew was nice and helpful"
Pros: "Everything was on time"
Cons: "I couldn’t change my seat"
Pros: "I liked that they said ...you need to wait for 5 hours for the decision to get you or not on the next flight...and how much it will cost you extra now after having a great night spent at the terminal."
Cons: "All that matters for Finnair is that the flight took off on time... If you make it or not....if you know where to go...why to worry! It is your problem now! We will charge you up to "current" price now!"
Cons: "I hurt my knee. The legroom is too small."
Cons: "Boarding in EU was chaotic. They didn't board on groups. Slow check in at Munich."
Pros: "Actually had an empty seat next to me on the flight... That never happens anymore..."
Cons: "Nothing it was an enjoyable flight all the way around..."
Cons: "My meal had rice that was severely undercooked. The audio quality on the entertainment system was very bad and no English subtitles were available for the majority of the movies."
Pros: "The ease at which the check-in and boarding was done"
Pros: "Far better quality and value than BA, it's OneWorld partner."
Cons: "It was all good."
Pros: "The stewardess was really sweet and funny! She was very accomodating even though there was high stress because the flight was late."
Cons: "The flight was 30 minutes late, which made it really hard on a few passengers, myself not included, who had transfers."
Pros: "Took over an hour to check in. There were at least 300 people in line with one person checking economy in."
Pros: "рейсы точно по расписанию, без задержек, персонал внимателный"
Cons: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"
Pros: "Finnair lost my luggage on my way to Sweden. However, they upgraded my seat to Business class during my flight home from Helsinki. It was great!"
Pros: "Everything went smoothly"
Cons: "Huge lines at the airport for check in and drop off of lugagges. Apparently finnair hasn't heard yet of automatic check in and drop off. After that long wait for boarding and flight delayed. Very little information."
Pros: "Good movie selection"
Cons: "Only drinks with dinner, other airlines serve the whole time. Limited selection of drinks. Other airlines do not limit. Not enough leg room and I'm only 5'7. Seat in front leaned back to far."
Pros: "Perhaps that we eventually got there and that the plane did not crash"
Pros: "Flight was ok"
Cons: "I didn't like the fact that it was delayed, with weather being in good condition"
Pros: "The staff were thoughtful and kind. They checked on us and offered snacks and water very regularly. My favorite, though, was that the captain took the time to alert us to the sights out the window. We had closed the shades at the request of the attendants and would have missed the beauty of Greenland had he not alerted us to peak out. I appreciate that!"
Pros: "Blueberry juice. Ok flight."
Cons: "Seating pretty tight... as usual these days. Onboard entertainment system had no music option."
Pros: "Professionalism, punctual, friendly service"
Cons: "You pay for your food just like you do on American Domestic airlines. However they offered coffee and their special Finnair grape juice."
Pros: "Flight attendants were courteous and efficient, boarding flowed smoothly."
Pros: "Pleasant staff and crew."
Cons: "Tv screens are old and function very poorly."
Pros: "This flight was co-shared by British airways. After our horrible flight from San Diego to London, we decided to upgrade our returning flight from London to San Diego to a economy plus premier. This time the plane seems newer and recently refurbished. The seat can recline more, with lump bar support and nice foot/leg rest. It has a bit more legroom. The cabin is nice and new with large view touchscreen TV for each seat. Gluten free meal was good, I'm just glad they finally boarded the plane with my GF meal (after repeated unsuccessful attempts). The service was great, our BA attendants were polite and attentive."
Pros: "great flight. a little cofusingto get the right airline"
Pros: "I liked most of service except seats space with economy . it was impressive to see Scandinavians and Korean flight attendants cooperate each other . Both of them were gentle ,kind and nice !"
Cons: "The e ticket info didn't accord with the real ticket info such as gates so if you don't check out the bulletin board properly , you may wait in wrong gates but not that crucial. It's always about the airport problem with crowded passengers or in size not aeroplane. Everything is about time control . ICN is quite large in scale so I couldn't use duty free shop due to so many passengers and the spacious hallways even though I had 2hours . perhaps you gotta presume it as 3hours for enough time . so I had to throw out my lotion or moisturizer at ICN .pfff I wasted my money :p"
Pros: "Food on into fight inedible..No Food on domestic. Charge for everything."
Cons: "nobody from justfly and kayak even tried to argued that I didn't missed the flight and I was one of hundreds that was in line way before flight time"
Cons: "Crew was very noisy. It was an overnight flight. Waking us up at 1am for dinner not really needed."
Pros: "Seemed to be a little more leg room than usual. Crew was courteous and efficient. It was an American Airlines trans-Atlantic flight that arrived early. Overall a good flight."
Cons: "The response of the American Airlines entertainment system is as slow as pond water, although the choice of entertainment was very good."
Pros: "Once we got on the flight it was all good!"
Cons: "We had the worst experience getting to our flight this airport is so badly managed it is laughable."
Pros: "For the first time ever I had a flight on British Airways where I did not feel like I wanted to choke somebody at the end of the flight - so I was pleasantly surprised at this particular BA flight."
Cons: "BA gates in NYC are abysmal - the entire terminal is... Why are the restaurants advertising being open to some specific time (well prior to the departure of this flight) yet then have staff holler at you that they are closed when you try to go in well before that time. It would have been very nice to have been able to sit down and have some dinner prior to the flight, but the rudeness of both of the two restaurants and their staff was worthy of the notoriety of NYC attitudes (which I don't generally see in mainstream NYC society)."
Pros: "Nice company with good personnel."
Pros: "American Airlines executive club checking and boarding is quite good in an always packed airport"
Cons: "Very old plane. Not a nice crew."
Pros: "Crew politeness"
Cons: "Food is only average and not enough good movies to watch"
Pros: "The crew was amazing. It was a long flight and they kept bringing us drinks and snacks for 10+ hours."
Pros: "They were accommodating and helpful, despite being overbooked and busy."
Cons: "We cannot think of one thing they could have done better. They were a very professional crew."
Pros: "It was a new plane."
Cons: "Flight was operated by IBERIA. I had to seat separately from my husband as IBERIA charges $45 for selecting the seat."
Airlines flying from Germany to Glasgow have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Germany to Glasgow
Masks required on board, masks provided on flights from Germany to Glasgow
Social distancing seating
Middle seats unavailable to book on flights from Germany to Glasgow
Testing for antibodies, testing for symptoms for flights from Germany to Glasgow
Waiving of change fees. Search flexible flights from Germany to Glasgow
Cheapest flights to Glasgow from Germany found in 2021 and 2022