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Air France removed our luggage from the plane before it took off, seemingly intentionally, didn't notify us until after we reported it missing at SFO, and is giving us no updates on when, or whether, they will deliver it.

The boarding was efficient. The entertainment system was a bit unstable but Air France has a good selection of movies.

The plane was old Only 3 bathrooms available for economy The entertainment was old and the selection was poor

I did not get my baggage at my final destination..poor coordination with connecting flights with partner airlines (Saudi airways). Also the food was very mediocre.

There was 2 hours delay before boarding and 2 hours delay after boarding while waiting in the plane

Forty five minutes late for departure. Staff were pleasant. Food was adequate but not outstanding. Entertainment system was very good, as it usually is on Air France.

They wanted to close counter although they did not provide the wheelchair requested which ended by going alone to transit security and lost long time and they did not want to wait .

Boarding was smooth and on time. The seat was comfortable and the entertainment worked. Staff were gracious.

Lost luggage, 2 bags were badly damaged and one of the bags came open.

Je n'ai pas pû incliner mon siège et une des hôtesses ne comprenait pas ce que je disais. Je devais parler fort