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It was a nightmare. I booked business class ticket from Ediburgh to Beirut via Istanbul to attend a funeral. I had a wonderful experience flying to Istanbul from Edinburgh. Then I could not get a boarding pass issued to Beirut. It seems that although they booked me and I had a reservation number, I had no seat allocated and the flight was full. I was asked to go from one desk to another and made to wait for 2 hours. I missed my flight as I did not have a seat assigned and it was full. The only option was to put me on the next flight, 6 hours later, for a fee of over $400. They said that was the best they can do to 'help me' and to 'take it or leave it'. Well, I was not about to be bullied; I stood my ground. I booked and paid premium for the journey, which was confirmed. The eventually accepted to not charge me extra and i waited a total of over 8 hours in the airport with no compensation. On top of my grief with the risk of missing the funeral service, I had to put up with their indifference and condescending attitude. They spoke about me in Turkish thinking I would not understand (I hold a British passport) in front of me. When they eventually handed my passport and boarding pass back to me, I showed them I was born in Istanbul and that I understood everything and said a condescending 'thank you' back to them in Turkish. You should have seen their faces. I said that consumers have rights and it is a shame that Turkish Airlines does not have good customer service to at least acknowledge and apologize for errors committed by the airline. Blaming the me, the client, for such an error and placing unreasonable ultimatums, rudeness and dismissiveness to be rid of me, particularly when I was vulnerable and visibly grieving was really shocking... The airline taints the city of Istanbul and the people of Türkiye. Such a shame.

There was a Turkish Airlines employee sat in 16A in the row in front of us. We understood that she was a Turkish Airlines employee from her interaction with the cabin crew and the fact that she boarded business but was sitting in economy with us. What annoyed us was the extremely loud conversation she had for the majority of the 12 hour flight with two men, one of which was leaning over the chair in front of her. This was annoying as they were so loud that my wife and I could still hear them despite wearing our noise cancelling earphones. No intervention was taken by the cabin crew. Secondly, she ordered some extra meals from the crew, which we believe to have come from business class, for her male friends. Seeing this in economy is very disheartening. Lastly, one of her male friends pulled out an e-cigarette and was only mildly reprimanded by the cabin crew. Overall, we consider this behaviour completely inappropriate of a Turkish Airlines employee. Next time we will book with Emirites, I don’t think that their employees would be allowed to behave in this manner.

Great ground-check in crew. Pleasant flight attendant crew. Very short flight

Quality of service on board was very inconsistent. FA service primarily seemed robotic and they barely engaged with passengers

They use a smaller international plane and quarters are tighter, space smaller, and the flight is still 12 hours, then fight attendants are ruff, food is bad, cherry juice spilled by flight attendant and she comes back to ask why have we not changed yet could it be we didn’t have any clothes to change into and seat is all wet and we had to sit there for 12 hours

the female flight attendant was racist towards me. I could tell she treated the two other passengers next to me with more softness.

My whole body was paining after such long flight. Seats are small. Leg space is too small. Food is good.

Friendly crew. Computer systems had trouble keeping my Star Alliance status linked to my reservation. Inflight Wi-Fi was slow and expensive. No standard power outlet, but medium-power USB-C port slowly charged my laptop. No option to buy whisky in economy.

It was a terrible airline. The air hostess and the people in the flight, just very rude.

Our itinerary was broken apart by ChatDeal and let off our luggage from Turkey to Greece!! When contacted by this prior to our departure, I was informed it was my fault...I had to pay for checked bags, in middle of our trip! Turkish Airlines is not to blame for my distain of the ChatDeal interaction. COMPLETELY UNSAT!!

We were helped whenever needed and had a pleasant flight.

No eye patches , socks given out for overnight flight! The snack on the short haul was a cube of chocolate! The seat was uncomfortable for a long haul - not enough cushioning!

I lost my luggage in this flight with all my personal belonging including critical medications and until now no one from Lufthansa contacted me despite filling the claim immediately after arriving to the final distinction.

They lost my bags and I didn't get them for 4 days after. This also happened to about 30 other people on my flight from fra to MAA (I know bc we were all filing claims in line together from the same flight.)

One hour delay due to late arrival. More than 50 people lost their connections!

Departure delayed two hours due to congestion over Frankfurt airspace. Not the fault of Lufthansa, or crew. At Birmingham we sat around in the corridor for 90 minutes with no sears, outside a locked waiting room. The Birmingham WlFi was not connected to the internet for some. reason

Very poor experience in being able to board and have a seat assigned. Poor communication from check in staff.

The crew did an awesome job in helping parents with infants, resulting in a quiet trip for all.

The food could have been better. Had a wide range of entertainment to choose from.

Ordered kids meals but didn't expect to get ravioli with mushrooms or wraps with peppers. both things kids barely ever touch. Same for the Quinoa salad. My own snack after 8h of light was a Roggenbread sandwhich. It didint taste bad to me but I can see how others who are not accustomed to the German Bread cuisine would not like that. I don;t know, I feel like Delta or KLM come up with way better alternatives.

Speakers were blaring. It's like being in a Moroccan market and you keep getting shouted at with what's for sale

Due to long security check and no last call announcements from Gate staff, my family and 12 other passengers missed the flight.

very delayed boarding; the crew started the service extremely late and everything felt like they didn't want to be there and do their jobs; the pilot changed her mind about landing :))))))))) and we spent 10 more minutes circling around the airport before landing, eventually!!! lack of communication = lack of professionalism. she could have said 'ladies and gentlemen, due to us having taken off very late, we have lost our landing permissions and we'll have to wait some more', but she chose to shut up. big mistake that reflects poorly on the airline and herself.

Θα ήταν καλύτερα να προσφέρουν ένα μπουκάλι νερό δωρεάν και καφέ .

Very unpleasant staff, disgusting service, ignoring requests, refusal to help

Ryanair is the worst airline in Europe and easily one of the worst in the planet

While this flight from Dublin to Venice boarded on time, its departure was delayed by about an hour because, apparently, there were no demonstration kits on board, and we couldn't depart until the safety demonstration was completed. We were informed that we were in danger of losing our delayed slot if Ryanair engineering didn't provide the kits 'soon', which would have resulted in an additional two-hour delay. Thankfully, we didn't incur that additional delay. It's not clear where the source of this problem lies but it needs to be addressed to ensure it does not recur for other flights in the future.

Usual RyanAir flight but disembarking was poor, no rear steps. The Faro Airport required lots of up step and down steps, no elevator Getting through passport control took 50 minutes in the EU line

The flight was canceled 2 days before, without any alternative offer

Enjoyed our flight with Ryanair to Arrecife. Flight boarded pretty much on time, crew were welcoming and very good. Generally good for a frequent low cost flight, Seats could however have been more comfortable.

Air hostess delayed providing food and then pulled away the tray before i finished eating

my original flight was cancelled the previous day, and i was rescheduled onto this flight, which left much earlier in the morning, impacting my previous evening and requiring me to get up much earlier in the morning to get to the airport online. This practice happens way way way too much, and it seems on every airline, though AA is probably the worst.

The flight was delayed numerous times with inconsistent updates and very ambiguous information. When it was finally cancelled the logistics of handing out vouchers and rebooking was extremely chaotic. Meal vouchers were completely inadequate for the airport restaurants, and not even accepted at some. All-in-all, it was a very disappointing experience.

TIRED OLD plane. Seat cushion is completely old and NOT cushion at all; after an hour of flying butt hurts. Boarding is a complete disaster. No one respects the boarding groups, and the BA boarding crew care less about boarding groups or Tier status. What is the point of spending all this money on Business Class tickets when no one respects the boarding system? It took 90 minutes since we landed to get our luggage. 20 minutes to show on the screen which belt we are supposed to go to and another 1 hour to get our luggage - not the kind of service you will expect from BA at LHR

Suite door was jammed but seat itself was very comfortable.

My selected seat ending up being very uncomfortable both major flights. SFO to London and back. Seat arms did not go up so it was not like suggest by BA staff. On return flight my seat had a life raft barrier in front off me and large man beside me.

Staff , Comfort and Food were excellent. My individual lamp did not work so I could not read, neither my novel nor the menu.

Awful flight. My pre-booked seat was given to a crew member and I was substituted with an awful seat next to the toilet. When I asked about it I was treated with contempt for daring to ask. Par for the course on BA at present.

Lounge access restricted due to capacity. Boarding long and free for all. Good crew service Food awful.

Mostly very good. Flight staff twice forgot to bring drinks when they said they would come back with them. Couldn't find crew in my area of the plane to get them myself