Daily cleaning, installation of cabin HEPA filters on flights from Jerez de la Frontera
Ryanair has waived its change and cancellation fees on flights from Jerez de la Frontera to the United Kingdom. Confirm policy on booking site.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 2h 45m
The cheapest ticket to the United Kingdom from Jerez de la Frontera found in the last 72 hours was £125 one-way, and £212 round-trip. The most popular route is from Jerez de la Frontera La Parra to London Gatwick, and the cheapest round-trip airline ticket found on this route in the last 72 hours was £43.
Ryanair flies most frequently to London Gatwick from Jerez de la Frontera La Parra.
Most visitors from Jerez de la Frontera need to provide a negative COVID-19 test result and/or quarantine to enter United Kingdom. Travelers from red countries are only allowed to enter the country if they are British or Irish Nationals, or they have residence rights in the UK. They are required to book and quarantine in a managed hotel with 2 COVID-19 tests at their own expense.
Travelers are advised to check their country of origin (Green/Amber/Red) as they may need to be tested with day 2 test or day 2 and day 8 tests. They may check the pricelist and order the test thru these authorized testing providers.
Further details in traveling to United Kingdom can be found here.Travelers may also review the restrictions in Scotland, Wales, and Northern Ireland in case they will travel to the said places.
Read more about travel restrictions for United Kingdom
Visitors from Jerez de la Frontera will need to quarantine for 10 days upon entering United Kingdom.
Visitors from Jerez de la Frontera must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to United Kingdom.
Current regulations for vaccinated travelers to United Kingdom: most visitors from Jerez de la Frontera may enter United Kingdom but may still need to provide proof of negative COVID test.
Mandatory passenger locator form
Submit the form any time in the 48 hours before arriving in the UK. Show the form when checking in your plane, train or ferry to the UK.
Managed quarantine package for Scotland
All travelers arriving directly to Scotland are required to book their Managed Quarantine Package prior to travel.
COVID-19 testing package
All travelers must book and pay for a COVID-19 Testing Package prior to travel to England and Scotland.
Masks: Required in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Great food, great seats, everything was smooth overall"
Pros: "Much better than average meals"
Cons: "more cell phone charging stations at the airport"
Pros: "Staff were fantastic."
Cons: "Better movies please."
Pros: "Seats are great!"
Cons: "The food options were not that good this time."
Pros: "Not-so-full flight meant we could move about and choose more comfortable seats."
Cons: "TV unit didn’t work, lucky me. They tried two times to restart and reboot but to no avail. The attendant said my choices were to not watch or move to an empty seat. I chose to sit next to my wife."
Pros: "Museum of Islamic Art,"
Pros: "Attention to detail. Very professional."
Pros: "While my Qatar airways flight from Houston to Doha (# 714) was almost perfect, flight #1335 from Doha to Nairobi was a huge disappointment."
Cons: "The flight attendants didn't seem to know what they were doing, food ran out before i got any breakfast, the IFE system for my seat didn't work,"
Pros: "Caring service, good pod seats on A350 and airy cabin."
Pros: "Food was good and staff was friendly."
Cons: "Had to wait 3 hrs because of a system malfunction. And had a screaming toddler behind me the entire 13 hr ride. The headrest on the seats are very uncomfortable."
Cons: "too hot called groups too fast for boarding"
Pros: "Very impressed with the service. Very friendly staff"
Cons: "My entertainment unit on the Perth Doha leg never worked even after several resets"
Pros: "Nothing about American Airlines Never ever to travel with it again"
Cons: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"
Pros: "I haven't flown with Qatar for several years, but my memories of an exceptional experience were replicated. Fantastic modern aircraft, brilliant crew and great food."
Cons: "Only one minor gripe, the passengers seated behind me talked incessantly, making my attempts to sleep impossible. I asked if there were any ear plugs available, but none could be found. My own fault, I should have packed my own."
Cons: "Transit 9 hours without hotel"
Pros: "The airplane seats in economy were comfortable for the very long flights I took with Qatar Airlines. The seats had enough room between the back of the other seat. The seat reclined to a comfortable position. The seat back provided a built in head rest. The TV's in the seats were the largest I have ever seen on a flight in economy. The staff were helpful and great. The food and drinks provided were decent!"
Cons: "No internet"
Pros: "Good movies, comfortable seats"
Cons: "Staff was not attentive. When requested for a drink with meal, the hostess promised to bring it later but never did."
Pros: "the flight was empty and lots of room to get comfortable snacks and food were good boarding was easy"
Pros: "Overall better than most of domestic US or Korean national airline in terms of food and service."
Cons: "Boarding took longer than other airports. Too many redundant checks for no apparent reason."
Cons: "Screaming children; not the airliners fault"
Pros: "Good amenity kit. Decent food offerings. Great range of alcoholic beverages"
Cons: "Business class crew were overstretched and inattentive. Had to find my own seat and flag crew down for hot towel."
Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Pros: "Check-in counter and gate staff were really accommodating and professional."
Cons: "Cabin crew lacked training. They skipped rows, didn’t apologize, forgot to bring things when requested and had to be reminded again & lacked common courtesy. One guy barely opened his mouth and talked by pointing fingers. So rude! The food portion size is an absolute joke! Never have I seen such a skinny sized meal. It was insane. I’m a lean guy and even I wasn’t full! The quality of the food in the second service was awful. My rice wasn’t cooked all the way & the bread was clearly stale."
Cons: "The online check in system was down so we all had to line up to check in."
Pros: "Enjoyed the food and the service from the crew. Plane was new and relatively new and comfortable."
Cons: "The check in agents were not very polite or helpful. They did not offer much assistance and help for a first time customer on Qatar Airways. My bags were also not loaded onto the plane and had to arrive on a later flight"
Pros: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Cons: "Food was disappointing. No western option despite it being a London bound flight."
Pros: "the flight was smooth, comfortable and a lot faster than DOHA - BOSTON."
Cons: "I could not check myself online! so i could not select the best seat."
Pros: "The crew was always present. The food was good too."
Cons: "Too many crying children, but that has nothing to do with you guys. And the movie selection could have been more and better. The bathrooms should be frequently checked and cleaned."
Pros: "Comfortable seat and good service"
Cons: "The airport did not have air conditioning, which was very annoying given the temperature outside was 30C."
Pros: "Qatar is quite possibly the best airline in the world, especially on its long haul flights. It is heads above the other two major Persian Gulf airlines. All the employees with whom I dealt were excellent and customer-oriented. The planes between Doha and London were new, had more space than older planes and had an excellent selection of movies and TV shows. I ordered special meals on all the flights, and I was very satisfied. I have been a fan of Qatar Airways since I flew it to Australia in 2011. It continues to do a superb job, even in Economy."
Pros: "Much of your service is excellent!"
Cons: "Although the very well crafted advertisement for Qatar at beginning of watching each movie is partially beautiful, I personally find it a bit offensive as a woman the clear emphasis on "my son, this watch and all that is mine will be yours", my daughter, your highest moment will be to get married. My disturbance with what I experience as sexist, worsened each time I saw this. Luckily I learnt how to fast forward, but the sexism of this left me disturbed. so although in reality much of your service is excellent, this advertising of a sexist world view was too disturbing to ignore. I hope my comments are helpful to you in considering that many women in the world now expect their fathers to consider passing on a fair share of their resources to their daughters as well."
Pros: "Food was great, good selection of entertaiment and movies, seat comfortable (even for economy class). Very friendly flight attendants. This was my first flight with Qatar and I'm now a big fan"
Pros: "Another B787. Had empty seats next to me."
Cons: "No menus handed out by the crew and little explanation of what the meal was beyond beef and rice or chicken and potato. For some reason they only serve a snack instead of a second meal on this flight."
Pros: "Incredible staff, fast boarding, great entertainment center."
Cons: "Breakfast frittata was like rubber."
Cons: "Not enough check in desks operating - very long wait"
Cons: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Pros: "Great personnels!!"
Cons: "Overall nothing but great Service!!"
Pros: "Todo estuvo prfecto"
Cons: "La comida no es nada del otro mundo"
Pros: "Among airlines, theirs is one of the best. The have good leg room in economy, good food, good entertainment, and an excellent cabin staff."
Pros: "Seats are very much smaller in economy. Hotel accommodation was no where close to good in comparison to Emirates or Thai."
Cons: "ANAZING flight staff! Friendly and courteous!!!! Loved them on all four flights!!!!"
Cons: "I am platinium and got treated that way!!"
Pros: "The inflight entertainment didnt work at all. Food choice was pathetic."
Cons: "Food and inflight entertainment"
Pros: "The Steward on this flight was excellent. Very attentive and pleasant. He asked at the end of my flight how was everything. Food was good ."
Cons: "This flight was better than the flight going out to Doha , then to Abu Dhabi. You guys were late landing,and as a result I almost missed my connecting flight, was rushed thru the airport like a lunatic by one of your Reps. Then was told my luggage may not be in Abu Dhabi when I arrive, which it was not. My paid for seat wasn't available and had to sit in the back. Had to fill out a lost luggage report in Abu Dhabi. Was promised my luggage by 4:30 pm . Didn't receive it until 2:30 am next day. Missed my whole first day of vacation as I had no clothes , toiletries, etc . Very angry, and feel I should get a substantial discount on my next flight in March to Dubai. Totally unacceptable !!!!!!!"
Pros: "boarding was okay"
Cons: "BA operated flight. cannot compete with Qatar Airways, even if the ticket is a Qatar ticket."
Cons: "Missed the connecting flight due to some delay. Had to sleep over for a night. A lot of discomfort. New flight time was very later the next day. Messed up all my bookings and schedule."
Cons: "The flight was delayed from Doha to London. And I lost my bag."
Cons: "Better boarding and entertainment"
Pros: "The aircraft was barely half full."
Cons: "Delay due to fog at LHR, but this is not the fault of the airline"
Pros: "Crew brilliant but seat very tight"
Cons: "Boarding procedure slow and hectic"
Cons: "Security in Frankfurt - long lines"
Pros: "Flight departed on time. Crew were friendly and efficient"
Cons: "Boarding seem to be chaotic, no boarding by group or seat number."
Cons: "Will never use Lufthansa again"
Pros: "As previously stated hated having to go through security again"
Cons: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"
Pros: "The crew was friendly. The seating was ok but dirty floors"
Pros: "Very Organised and punctual"
Pros: "Pilot kept us informed throughout the flight."
Cons: "Onboard services."
Pros: "Everything except delay"
Pros: "Free drinks"
Cons: "Plane land on time"
Pros: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Cons: "Ground staff poor customer service"
Pros: "Very friendly crew, great seats in economy with lots of legroom."
Pros: "The flight was adequate."
Cons: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."
Cons: "1hr 20 minutes late"
Pros: "great over all experiance. Don't let the other negative reviews put you off"
Pros: "The Lufthansa app provides updates on plane status and gate number, etc."
Pros: "Did manage to get priority transfer which I requested from Dubrovnik but was told. “We do not do those”"
Cons: "Rest of the flight was bearable nothing write about. Typical cheap alow cost flight"
Cons: "Lufthansa lost our bags at Heathrow for over 2 hours. I waited with my toddler for two hours in a terminal with no food options and our transport waiting. While on the flight, there were no food options appropriate for a toddler and no gluten free options for myself."
Pros: "It was run by UA, better seats then Austrian or Lufthansa in Economy. On time. Very efficient."
Cons: "Could not choose seats online,"
Pros: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Cons: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."
Pros: "I especially like the comfortable seats with plenty of legroom. The flight was on time - perfect!"
Pros: "See above"
Pros: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Cons: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."
Cons: "Absolutely perfect."
Pros: "the on time scheduled departure"
Cons: "the long complicated walk to terminal"
Pros: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Cons: "Our flights were delayed both on the way there and back"
Pros: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Cons: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Pros: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Cons: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"
Pros: "Usual good service for economy class on this airline"
Pros: "Friendly crew"
Cons: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."
Cons: "Refusal to board as our flight was a few minutes landing"
Cons: "The crew didn't seem particularly interested in helping anyone and worked hard to avoid eye contact. This was an unpleasant flight at best and given the option I will not likely fly Lufthansa again if given the option. I wish that I had better news to report from this flight. :("
Cons: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."
Pros: "Gave us snacks when flight was delayed"
Cons: "Flight was delayed Entertainment app didn't work"
Cons: "Was a short flight , so really I don't have any negative impression"
Pros: "Staff was very friendly and caring."
Cons: "No entertainment and half sandwich with some cookies was the only food we got."
Pros: "They held the gate for us as we got there about 14 minutes before departure."
Pros: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Cons: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."
Pros: "787 seat spacing (a UA plane, not LH)"
Cons: "Took first available train , arr. Freising at 9:50. Arrived at Terminal 2 by bus ca. 10:25. I am handicapped and a slow walker, so I got to departure floor ca. `10:40. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). Attendant was not helpful and nasty. She told me me to go to the regular check-in line, where I waited another 45 minutes. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. Told me I might not make the plan (I did). Overall a very unpleasant and nasty experience. With the exception of the very nice lady (Mrs. Ilser?? ) who checked in my luggage, none of the other 3 persons at the express and regular check-in spoke decent German or English, and none was helpful (Go there, wait!!!) Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. Please forward to Lufthansa customer relations. Dr. W. Hartwig"
Pros: "Check in process was simple and efficient. The crew on the plane were polite and friendly. Flight arrived early."
Cons: "Boarding was a little chaotic. The sandwiches offered were extremely dry."
Pros: "We got there"
Cons: "Had to get a replacement plane when the first one had issues."
"I’m very happy! Very helpful all personals , so happy with service! A++++++! Want fly again! Highly recommended! Thanks for your service!"
"The BA staff at the rear of the plane were extremely helpful and professional. Very unfortunately for me, I had developed a cough prior to flying, and when a couple of passengers complained they handled the situation very professionally and did not make things in any way awkward for me. Would most certainly recommend BA/Iberia to my friends for future travel."
Cons: "When you book BA and end up with Iberia, that’s definitely not what you want..."
Cons: "Don’t delay flights that messed my return"
Cons: "This flight was cancelled"
Pros: "Even with some departure delays we landed on time."
Cons: "The plane could have used some cosmetic detailing. The door to a cabinet in the bathroom would not shut and caused a problem with people being able to close the bathroom door."
Pros: "The aircraft comfort"
Cons: "Do the checking before not 15 min before the departure"
Cons: "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"
Pros: "Not a lot."
Cons: "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."
Pros: "Every thing was ok"
Pros: "The food was nice."
Cons: "There was no water in business class toilets. The staff are not polite."
Pros: "Crew was very helpful"
Cons: "Food could've been better"
Pros: "The screens on a dozen seats just failed a few hours in - engineering issue. And breakfast was a cold pretzel. Food gets let’s generous on BA all the time. The crew were lovely."
Cons: "A 2330 Flight ran significantly late with a passenger delay and then de-icing. The repeated assurances of “a 10 minute or so delay” were obviously not correct. Takeoff close to 0100 was followed by drinks AND then food - my vote would be neither. Please oh please just let us sleep."
Pros: "Madrid's airport is comfortable and modern."
Cons: "Unless you paid you do not even get a seat assigned until you get to the airport. No food or even drink unless you pay."
Pros: "Excellent service"
Cons: "Seating and not so friendly"
Pros: "Heathrow Airport has a lot of stores to keep you occupied"
Cons: "Late notice of where our gate was located. By the time we got the news, we went to our gate and the people were already boarding"
Pros: "Airbus 320"
Cons: "Boarding process and pitiful legroom space . Iberia clearly loves showing the privileged few who have paid top dollars to be at the front , that we must be made to wait and struggle to get to our seats .Then, we have to squeeze into a tiny , pitiful space of a seat .....Even Ryanair does better !"
Pros: "They took invalid information from my travel records which resulted in my passport from 2006 being on my ticket for 2017. Aside from not helping me getting on the plane, and or another connection, they proceeded to tell me after the fiasco that they are in no way elligble to refund anyone and are a 3rd party, therefore not liable. $700 and its not there fault. They just pushed all the paperwork"
Cons: "The fact that no one in this company is liable or helpful in tge slightest after they have your money"
Pros: "seat is comfort"
Pros: "Flight was safe, aircraft was clean and luckily with enough room under the seat to store carry on bag"
Cons: "The fact that all the passengers boarding in "group 3" were forced to check in their carry-on bags if they did not fit under the seat; and retrieve those at the baggage claim area (not right after exiting the airplane) In my case I was able to store my carryon under the seat in front of me after pleading to the crew and gate members to let me try because of my connecting flights. There is no complimentary food service, even water is charged."
Cons: "Mistake Kayak or its subcontractor made in listing the name of my wife incorrectly. This created a real hassle in getting a boarding pass in her name"
Pros: "Crew was very attentive and cabin was clean . There was no entertainment so I gave that question a 3 star not that it was bad."
Cons: "Can’t think of anything I didn’t like"
Pros: "Arrived on time"
Cons: "The seat pitch was so small my knees were hard against the seat in front of me for 1.5 hours and I was miserable the whole time. To put this in perspective this was the most uncomfortable I have ever been on an airplane. My legs hurt the whole flight. This was the first leg of an expensive international flight and given the price of the 2 legs I should have been upgraded to a more comfortable seat. My flight to Europe on Iberia was excellent. However based on this bad experience I plan to avoid Iberia in the future because they treat their high price paying customers poorly. Peter Valorz Valorzp@yahoo.com."
Pros: "short flight, on time"
Cons: "indifferent crew"
Cons: "Had seat assignments, but the assignments were not honored at the airport, even though had paid external for early seat assignment."
Pros: "Smooth boarding Professional and bilingual crew"
Cons: "Cramped quarters"
Pros: "Pilot was great, soft landing, smooth takeoff"
Cons: "Small seats"
Pros: "Everything abou the airline. The boarding was quick, the flight crew were wonderful, the flight was clean and smooth."
Cons: "Passengers moved their seats all the way back without considering people behind them. Very small leg room."
Cons: "There was no complimentary water or beverages"
Pros: "Flight on time"
Cons: "Check in was terrible, did no allow online and on the desk a lot of misinformation which sent me to different desks for check in. Personnel Needs training!!l"
Pros: "Nothing stood out."
Cons: "Late. Ineffective boarding - announcement said we would board by row, but actual boarding was by mass crowding, with no attempt by crew to improve matters. No recognition of dwindling baggage storage space meant that I had to cram my suitcase under the seat, and spend the 2.5 hour flight with my legs jammed against it."
Cons: "Upon boarding the aircraft was really hot, I was sweating in my seat... I did not receive any complementary drinks or snacks."
Pros: "Commuter flight. Got me where I needed to go."
Cons: "Small plane, no leg room, very little carry-on space. All I had is a small backpack and I almost did have a place to put it."
Cons: "Very limited room to move. Rather impersonal"
Pros: "Comfortable flights & on time"
Cons: "Service, flight crew seemed to busy chatting instead of serving."
Pros: "The flight delayed for 2hours. I required the blanket but it was used with lots of hairs not really hygienic. The crew was not friendly and kind of rude."
Cons: "Seats are tiny. No legroom."
Cons: "Too little time to connect with another flight at Heathrow. Missed my connecting flight. Why is there an additional security checkpoint at Heathrow when you've already been thru security at another airport? Poor design for international arrivals."
Pros: "The ease at putting my luggage in.."
Cons: "The prices of the food and drinks!! Ripped off!!"
Pros: "Standard EU flight, on time"
Cons: "Had to buy food and the sandwiches were soggy. Wouldn't accept credit cards at first, staff tried to push cash payment until finally getting a different credit card readee that worked."
Pros: "Short 2 hour hop to Heathrow, adequate seating, nothing challenging about this flight. Barcelona airport is very user friendly, open and expansive. Service was good on the flight."
Cons: "Landed at heathrow, which is a sprawling airport and plenty of time required for the endless walking, bussing, and subway connections between terminals and gates. But efficient."
Pros: "Everything was delightful, definitely my best ever flight!"
Pros: "Space, meals, movie selection"
Pros: "The flight overall was very comfortable and the crew were very accommodating and attentive."
Cons: "About halfway through the flight got diverted to drop off a critically ill passenger, so instead of it being an 11 hour flight, it was a 16.5 hour flight. Not anyone's fault, but still incredibly inconvenient."
Pros: "The crew was fabulous! And the ride was on time and had plenty of entertainment."
Cons: "My only complaint is that the seats were very tight in the economy class. We were packed like cattle. I know these were the "cheap" seats but for almost $1500 I would hope for a bit more comfort."
Cons: "Late departure."
Cons: "There was bad weather which understandably caused delays, however the communication during this eventual 16 hour delay was horrendous. We were told for the first two hours that we would be delayed each hour and then they would make a decision to delay another hour. This went on for 4 hours (the last two hours of which we did not receive any updates). The flight was originally scheduled to leave at 8:10. At 12:30am we were told our plane was at the gate and being prepared for us to board and the agent giving announcements said we were "guaranteed to leave TONIGHT". At 1am we were told that unfortunately the plane got to the gate just a bit too late and not the crew are not legally allowed to fly and the flight would be pushed back until 8am. At the time, I thought 7 hours was strange and I'd assume the crew would need more like 8-10 hours to rest. Unfortunately because we were told so late, all hotels were booked up. I live in NYC and would've gone home for the night however because we needed to be back by 6am (what the agent suggested), there seemed no point in leaving. We were not provided with any pillows or blankets until 4 in the morning. At 6am the next morning, we were told the crew needed "more rest time" and that our new departure time would be 9:30. How is it that the crew now needs more time? Shouldn't that have been figured out at 1am? Before we board, one of the agents thinks they will "lighten the mood" with the following comment - "Who would've thought a little bad weather would've caused this?" Absolutely not a time for jokes and people were very angry. We finally board for what we think is finally a 9:30am take off. No - now two new issues - 1, the co pilot is late (LATE? how can you be late when a flight has been delayed 16 hours) and 2, they needed to remove package from the plane for people who were no longer taking this flight. In the end, we took off around 11:30am which messed up a lot of peoples connecting flights, pick ups at the airport, etc. I will never fly this airline again."
Cons: "The seat did not recline, a bit ridiculous for a plane that size"
Pros: "Very friendly and helpful crew."
Cons: "No food or drink offered except for if the customer pays for them, very poor idea."
Pros: "The flight was fine."
Cons: "Super delayed. I arrived in Vienna at night with no further outbound flights because of the delay. Also, the airline will not accept responsibility for the missed connection so Im done with Eurowings."
Pros: "Seat was very comfortable. Crew was excellent"
Cons: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Pros: "Entertainment was good."
Cons: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"
Cons: "The temperature at altitude was far too warm for my comfort."
Pros: "The plane left and arrived on time."
Cons: "The seats were just okay, not comfortable. No snacks or drinks were complimentary."
Pros: "Easy boarding"
Cons: "Leaving on time"
Cons: "I missed my connection in Dusseldorf because none of the 12passport gates worked. Two border agents tried to handle the crowd, but I arrived at the gate 1 minute after flight close. Neither the agents at the gate nor at the transfer desk were willing to help me get to Manchester. Never fly EW again."
Pros: "Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean."
Cons: "No food or drink is included in the price, narrow seats."
Pros: "The crew was very attentive and personable during the flight."
Cons: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Pros: "Crew was very friendly!"
Cons: "The plane smelled terrible - almost like one of the toilets had backed up."
Cons: "Flight was cancelled, difficult rebooking."
Pros: "Seats at the front are comfortable with space for the legs."
Cons: "One drink within almost 4 hours flight is not enough."
Pros: "The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job"
Cons: "Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld."
Pros: "Was on time"
Cons: "The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay."
Pros: "The price"
Cons: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Pros: "Friendly and attentive crew."
Cons: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."
Pros: "On time"
Pros: "Muy cumplidos y personal amable"
Pros: "Staff super friendly. Comfortable sears. Food very good."
Cons: "12 hour flight with no in flight movies unless you paid an extra EUR 10. Food tastes bad, plus I was skipped from the second meal despite having prepaid for it (flight attendant overlooked that my seat was on a list, part of the problems that come with nickeling and diming for every single thing including even meals on an international flight). Despite flying to the US, attendants consistently only spoke German to me and my wife, did not speak on both German and English."
Cons: "Timing Food Service Entertainment"
Cons: "Delayed twice, no explanation. Full flight then had to board through one door, with no separation of seat numbers. Truly amateur. Euro Wings food choices certainly didn't appeal."
Cons: "Fligjt canceled, bad customer support, lost bag"
Pros: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings."
Cons: "Nothing of note."
Cons: "Missed flight because of another flight delay"
Pros: "The two staff I randomly meet and ask for questions"
Cons: "Stereo type staff unnecessarily and poor customer services from two ladies while I was leaving to exit. I didn’t know I should be escorted by them at that point and they were so rude on . They couldn’t even be nice and understand that I miss my flight."
Pros: "Check in was easy and they answered my questions about a connecting flight, bags are relatively cheap to check in, and pilot made sure we were able to get to our connecting flight."
Cons: "Nothing really, just a typical budget flight."
Cons: "Das ist nicht das erste Mal dass ein Eurowingsflug verspätet ist. (Verspätung von einer Stunde!)"
Cons: "The seats are broken and the crew treats the passengers like they do not matter."
Cons: "Delayed on both legs of the flight plus poor communication relating to why and approximately how long we would have to wait."
Pros: "The Lufstansa flight we ended up boarding to San Francisco for a connector to Las Vegas was a pretty good flight. The entertainment and food choices were excellent. As a matter of fact I ended up declining the last meal served because I was still full from the first meal and snack. The crew was friendly and professional. I really liked the bathroom waiting area on the lower deck, which was great place to stretch out and do a few exercises on a long flight."
Cons: "To begin with I should mention I am 6'1" and stocky, so the economy seat was a bit tight; my knees were against the back of the seat in front of me. The previous flight coming to Europe had more room between the seats. The biggest problem by far was that the Eurowings flight was delayed by 8 hours! The Lufstansa customer service at first handed us a sheet of paper with contact information for Eurowings, Once she found out that we booked the original flight through Air Canada, she was able to help us get another flight. The flight was routed through San Francisco, with a transfer to a United flight to Las Vegas. Unfortunately, the United flight has 'technical' issues that delayed it another three and a half hours! So, rather than getting home to Las Vegas at 4 p.m. on Thursday, we ended up getting home at 4 a.m. on Friday morning. We never were told why the original flight was delayed 8 hours!"
Cons: "Cancelled the flight from Cologne to Zurich - It was showing on time when we left home, but at the airport we saw the status change. No one called or emailed us even when all the details are provided while booking the ticket. The line for the ticket counter at the airport was miserably long, so we had to use international roaming to make our calls to customer service. They never told us why the flight was cancelled and changed the topic to how they can rebook us - my suspicion is that there were very few customers for that flight so they thought its cheaper to cancel the flight and let the customers figure out the solution. Horrible! Te only option given to us was a late night flight to Vienna (more than 12 hours later), and then staying overnight there and then flying to JFK. That was of course unacceptable as we had to join work on Monday. I asked them to then look into Dusseldorf and any flying options from there. They were able to book us a flight from there. We rushed to DUS airport - The email confirmation took hours to show up in my inbox even though they promised 10-15 minutes. After waiting for the confirmation for a little, we had to take a cab from Cologne airport to Dusseldorf airport. It cost us over 200 euros and a lot of stress. The whole experience was a nightmare and I would not wish it upon anyone."
Pros: "Staff at the airport (ticket counter and check-in) were very polite."
Cons: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Pros: "Staff at the airport (ticket counter and check-in) were very polite."
Cons: "The flight was delayed. Then, after flying to Berlin, the staff said we couldn't land there because of weather. They decided to fly us to Leipzig-Halle (another city a two hour drive away) and said they would provide busses to take us back to Berlin. But then, when we got to Leipzig, they said oh we might be able to fly you back to Berlin, just let us refuel. So we all sat in the plane for an hour and a half while they did that. Then, they announced that they couldn't go back to the Berlin airport because there were too many planes landing there. So they told us to get off the plane, go into the arrival hall and we would get more information there. When we got out of the plane, we were greeted by an information lady who informed us that no trains were running at that hour (it was about 11:30pm), and Eurowings would not provide us with accommodation or transportation back to Berlin. The information staff told us that our options were to personally pay for either a taxi back to Leipzig (two hours away!) or rent a car, or wait until morning to take a bus or train. I was able to stay with a friend in the city, and paid to take a bus to Berlin the next day, but what about everyone else who didn't know people in Leipzig and had to fend for themselves? As a young woman traveling by myself in a foreign country, landing in an unexpected city in the middle of the night, it could have been a potentially dangerous situation. I am extremely frustrated with Eurowings. I paid them to take me to Berlin, and they didn't. I talked to customer service on the phone, and they told me that I should make my own travel plans to return to Berlin and they would reimburse me later. Aside from the fact that there weren't buses, trains or flights running till the next morning - I shouldn't have to make my own travel plans! My plans were to fly Eurowings from Duesseldorf to Tegel, and they should be responsible for getting me there. I am never flying Eurowings again, and sharing the story with any friends who travel in Europe. They absolutely do not care about their customers."
Pros: "Everyone was nice."
Cons: "When we finally were able to board it went smoothly. The crew was nice, but nothing amazing. Not very comfortable but not surprised for a short flight. There was no “food”. There was no “entertainment”. Kayak was great for information and reminders!!!"
Pros: "Once we were all aboard the completely booked out flight, it didn’t take long to take off. The captain apologised for the delay and kept us up to date with our progress during the short flight. Staff were efficient and friendly."
Cons: "Lack of communication at the boarding gate. It wouldn’t take much to let people know the reason for the delay. And, while I understand that it isn’t possible to cater for all allergies on a short flight, there are enough people with food intolerances to have a few options other than wheat based snacks."
Pros: "Spacious seating for a budget airline."
Cons: "Nothing. All good."
Cons: "Flight members were very rude, one didn't smile once. She also yelled at me when I was standing in an empty row stretching and waiting for the bathroom. She told me I was not allowed to stand up, even though I was in no one's way and we we're free to move about the cabin. Horribly rude during drink and food service as well."
Cons: "I wasn’t offered any refreshments despite having pre-paid for it, onboard Wifi and entertainment did not work, cabin crew were no polite"
Pros: "smooth flight"
Cons: "boarding took too long"
Pros: "Comfortable and enjoyable."
Pros: "There was a slight delay, but the flight was easy and comfortable...enjoyable!"
Pros: "Efficient and reasonably comfortable."
Cons: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Pros: "Check in was easy, employee was pleasant."
Pros: "Eurowings employees overall were friendly, helpful and polite. Language was not much of a barrier. Seats were fairly comfortable for their size. Boarding was smooth and efficient. Information given in-flight was nice. I loved the electronic flight path information available on the entertainment console. We did not purchase the entertainment, but it looked like selections were adequate."
Cons: "Food menu was not accurate. Items listed not available. Food prices were too high. $15 Euro for a reheated fish dinner and small beverage is ridiculous. Carry on bags were weighed. Very difficult to meet carryon weight when carrying necessary electronics and chargers along with prescriptions and the recommended change of clothes. Made the trip stressful. I am used to meeting carryon SIZE requirements but the weight requirement was extremely irritating and unexpected. I would not have been able to do a one bag carryon of my clothing with the weight restrictions. It essentially forces a passenger to check their bag ($65 minimum)."
Cons: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."
Cons: "Once again,1,5 hours delayed !!! Not the first time !!! Not the first time. It's not funny with a5 month ago kid!"
Cons: "The flight was delayed over and over and finally cancelled. We had to go out to the ticket counter to rebook. That meant clearing customs and then going back thru security again. A real Hassel!!! I think any other airline would have rebooked people in the terminal!!!"
Pros: "Overall good experience, flight was short and painless"
Cons: "Flight borded late and at a different gate"
Pros: "Quick boarding, friendly staff. We took off on time and arrived before scheduled time. Good value for money!"
Cons: "Would be good if seats could be leaned back a bit."
Cons: "Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3."
Pros: "Seats comfy plenty of room"
Cons: "The delay which was no fault of Vueling"
Cons: "The flight was delayed with very little information given by the crew. There was a 15 min delay getting off due to there being no airbridge and no information from the crew. There was very little legroom. The seat in front was broken and kept collapsing on my legs"
Pros: "Vueling is a horrendous company, delayed flights - very bad organisation"
Pros: "I slept comfortably. Great take off and landing."
Cons: "Charles de Gaulle airport"
Pros: "Professional smiley crew"
Pros: "Friendly check in agent"
Cons: "For the check in agent to advise passengers that E gates are extremely far for a regional flight & to make our way directly there. I was traveling with my mother, we arrived 2 and half hours before our flight and plus did online check in but the walk to the gate took us about 40 mins that we missed"
Pros: "Comfortable seat, crew good, left and arrived as scheduled."
Cons: "Cost of on-board food & drinks"
Cons: "The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane."
Cons: "Leg room. Better maintenance of plane. Timekeeping."
Cons: "Boarding groups (divided in groups 1, 2 and 3) unclear"
Pros: "The plane was newish, with comfy seats"
Cons: "The crew spend to much time on trying to order / heat / distribute food. The distribution of the staff seems odd - the one taking all the orders, putting stuff into the microwave and collecting it, collecting the money, whilst the other just seems to steer the trolley"
Cons: "The flight was 1/2 late and hence arriving"
Pros: "Leg space"
Cons: "Flight cancelled and replacement flight delayed, no offer of food or compensations"
Pros: "The airline was terrific, despite being delayed we really did board and arrive at our destination in quite good time. The Italian stewardesses were absolutely charming and offered their services extensively."
Cons: "Loved that me and my travel conpanion go to sit beside one another, and somehow we’re at the very front of the plane together in seats 1B & 1C Prime location. Overall had a very pleasant experience with Vueling 10/10 would fly with again."
Pros: "Straightforward flight. I feel like I would fly with vueling again but from a different airport."
Cons: "It was delayed by 30/40 minutes and the price was quite expensive (but that was probably my fault)"
Pros: "The crew"
Cons: "If your in rows 38-40 you will not get any drink or food as it takes so long for the drink trolly to reach you before landing"
Pros: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Cons: "Delayed again to depart, and over 30 minutes to show reclaim belt to get the luggage"
Cons: "They told us we didn’t have seats and that we’d have to go on standby. All staff were giggling and not very helpful. In the end we managed to get on the flight which seemed to have at least 4 extra empty seats. Poor customer services and communication to us of whether we would get the flight or not and what to do if not."
Cons: "The airline overbooked the flight due to an earlier plane being cancelled. My boarding pass was issued with no seat number which meant I had to wait with a large group of other people until everyone that had been allocated a seat number boarded. There was no communication from their staff and departure was delayed well over two hours. Things didn’t get much better on board as the crew left it so late to start the food service only passenger upto row 24 got the chance to buy a drink or food before they had to stop serving and prepare for landing. Add all this to the saga that was the outband flight and you’ll understand why the whole plane burst into laughter when the crew announced “welcome to Gatwick, apolagies for the delay, and we look forward to flying with you again”. Shocking service! Never again!"
Pros: "It arrived at its destination in one piece and not on fire"
Cons: "Tiny seats, plastic seats, late as usual."
Pros: "Plane was on-time and I got to where I needed to be. Price was also very nice."
Cons: "Boarding was a painful long queue. Plane was crammed and hot. Food / Beverage cart didn't come around until the flight was almost over."
Pros: "Booked though kayak selected hold in bag was forwarded to Expedia .. did the same thing Selected a price that included check in bag when was given a choice and I get to vueling the charge me 40€ Was on the phone woth. Expedia 3 hours first to make sure the ticket was right cause I didn’t get email coformation and that the bag is included Then another 2 hours after I was charged the 40€ I hate kayak I hate expwrdia never again never ever again"
Cons: "The boarding time has been changing every few minutes since the morning. I arrived in the gate where there were about 30 people with boarding passes but no assigned seats all overbooked. Half the people left on a bus then boarding stopped and we're returned back to the terminal going through security and hour or so later. The company reps had a big attitude problem and could provide no explanation to what and why anything is happening. In the end they tell us to leave the gate after 1.5 hours wait and look for new boarding info around 2pm. I managed to get on the flight by chance: no updated info was announced - I by chance heard a poor fellow working for the airline trying to find people at a nearby cafe who were supposed to be on that flight. If I had my headphones on I doubt I would be able to board that plane"
Cons: "unorganised deaprture @ barcelona airport where everyone was allowed to board at the same time. Also our flight way delayed but Vueling did not text anyone on our flight to inform us."
Cons: "Sitting at the back of the plane meant that we were the last to be served any food and only had about 20 mins to eat anything that was left over prior to landing. They ran out of most hot food"
Pros: "crew excellent and after much discussion they performed miracles"
Cons: "wife is disabled,told she had aisle seat,staff on board had to shift her 3 times,we were booked in together but sat apart on both trips,full marks to the cabin crew who really did a great job of moving people around but we had no help from last minute.com and less from the airline when we phoned in regard to my wifes mobility scooter.sorry its back to Easy jet."
Cons: "The flight was delayed by an hour but that was not Vueling’s fault. Despite the delay the staff did all they could to notify passengers and leave as soon as possible."
Cons: "Our hand luggage had to go into the hull so we had a long wait at the other end. Cabin crew explained 220 people and space for 180 bags, wouldn’t mind as much but I follow the rules and only bring one bag when people in front of me have 2 bags! Too ch down was very bumpy!"
Pros: "I've lost my job! The flight first thing in the morning should respect that we rely on them to get on time in the morning. One in 3 flights of Vueling are delayed! Ryanair is far better in this point! Today I really hate Vueling"
Cons: "I also lost the train tickets! I had to pay twice for everything. An apology is not enough, it sounds like they are laughing on us!"
Pros: "Cheap, clean, great on board crew. I arrived early for my flight and was able to change my flight to an earlier one cheaply, quickly and hassle free. Excellent customer service."
Cons: "Shocking check in. Only 2 desks open queued for 45 mins just to check in. Despite arriving in plenty of time. This was a Saturday lunchtime and the queue quickly built up and despite several members of staff being around no further desks were opened up until the queue became huge."
Pros: "Some of her crew members were nice"
Cons: "Some other crew member were not nice. Also not allowing online check in when travelling with babies makes life difficult as we have to queue in a long queue with a bored baby"
Pros: "On Time"
Pros: "On time, easy check-in and smooth boarding"
Cons: "Seating has limited leg room if you are tall. Seats also quite hard, but bearable over short distances."
Pros: "On time. The price."
Cons: "All as expected."
Pros: "We boarded and left on time, there was room for my luggage in the overhead. This is a budget airline so I wasn't expecting any thrills and thats exactly what I got - a functional, almost comfortable experience."
Cons: "You can't help but stress slightly not knowing if you're going to find a spot in the overhead."
Pros: "Nothing. Was too uncomfortable."
Cons: "I couldn't fit my legs in the space between seats, so much so that I had pins and needles in my feet by the time we landed. The food is really expensive. Never flying with this airline again."
Pros: "clean aircraft"
Cons: "all good"
Pros: "The personnel was pretty nice and we arrived on time."
Cons: "I have never been on a plane that crowded, there is not an inch to breath..."
Pros: "The music in the background was a nice touch to the flight."
Cons: "Insufficient leg room my knees touched the person infronts chair and when they reclined my knees were under pressure from the recline. It wasn’t very pleasant."
Pros: "Flight was fine. I chose a good book."
Cons: "Nothing not to like"
Pros: "Short 2 hour flight"
Cons: "Much too small space. Felt like a sardine."
Cons: "Delayed over two hours both ways. Crew didn't make it down the aisle with the trolley for refreshments. Didn't have food vouchers and would not give me more than a a small glass of water even though we were stuck on a plane for over 5 hours."
Pros: "Not much"
Cons: "Less than 20cm from edge of seat and back of seat in front. Late."
Pros: "The airline decided to change the plane so everyone could not fit. As a result, we have been changed to a new flight but a different airport. This is an incredibly poor airline and this type of service should not be allowed nor acceptable."
Cons: "CONVOLUTED BOARDING PROCESS"
Cons: "Very narrow seats, in fact the most narrow I've ever been on. Plane was delayed both ways. No real explanation as to why."
Cons: "First of all we were delayed an hour with no explanation or apology, the service was poor at best, and after all the trouble they managed to lose my bag as well . Two thumbs DOWN"
Pros: "Flight crew very knoledgeable. Flight attendants very nice dress and clean."
Cons: "No coment"
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