Find Cheap Flights from London to Tokyo (LON - TYO)

Very old plane with very poor screens where images was horrible

Priority boarding

Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999.

The air France flight was overbooked and we had been in standby until the last minute

The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies.

Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing.

Timing & efficiency. Good food though only a sandwich.

Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight

Arriving more or less on time

Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role

The crew were pleasant

Great crew service. Among the best ever.

Had I known that the second segment of the flight is Pakistan international airlines I would have never booked the flight on kayak. Very dangerous and third class airline. The sight should clearly show all the details when u search for the flights. As it was showing all flights on Etihad. Will never make reservation on kayak again

There was no information given that pia does not have online check in. The food was horrible on pia. The connecting flight had no vegetarian option for people with dietary restrictions.9

Crew was courteous and food was good. Plane was clean.

The checkin process at the Lahore Airport was horrific. Probably won't fly out of there again. The queues were a joke. Most passengers were cutting queues with the help of officials they had bribed. Shockingly one airport staff member checked in five passengers in front of me who weren't even At the airport. This lot was issued boarding passes and luggage tags without a problems. An immigration officer also stamped their passports without a question. No wonder Pakistan is and will always be a third world country. Despite the excessive airline and airport staff the simple process took me over an hour. I only got my turn after arguing and pleading my case with the airline staff repeatedly. Seriously this is the worst airport to fly out off!! You have been warned. Use Lahore airport at your own risk!!

Food wasn't as expected

That Thai Air let us use their business lounge since we arrived 9 hours before leaving.We were bus class with them

Cannot check your bags when in transit and go to your business lounge.

Air China aircraft is very new and clean.

My flight from JFK to Beijing the crew members are very loud. When they speak, they are loud. Also the have tried 3 times to get flight attendants for service. They just ignore. Their announcement in English is really bad. I can barely understand anything.

cannot access the reservation or checkin at Air China site

Vegan meals

Long layover in China Consideration for others 11 hrs is way to much time in the airport

The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies.

Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing.

General air of professionalism is reassuring

Food, crew appear rushed

Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience.

only there were del;ay at JFK

The crew were pleasant

I really like the spaciousness, the plug ins and general service

I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc.

Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.

That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster.

I like it most that we don’t need to get the luggage out in Beijing or get the boarding pass again in Beijing. It’s very convenient.

There was a delay of the connection flight and for half an hour, we were told flight time is TBD. I’d expect at least an estimate of the new boarding time.

cannot access the reservation or checkin at Air China site

Well, the aircraft doesn’t have TV at the back of each seat.

Vegan meals

Long layover in China Consideration for others 11 hrs is way to much time in the airport

I like the comfartability of flight

everythimg was good

Food wasn't as expected

Crew was courteous and food was good. Plane was clean.

The checkin process at the Lahore Airport was horrific. Probably won't fly out of there again. The queues were a joke. Most passengers were cutting queues with the help of officials they had bribed. Shockingly one airport staff member checked in five passengers in front of me who weren't even At the airport. This lot was issued boarding passes and luggage tags without a problems. An immigration officer also stamped their passports without a question. No wonder Pakistan is and will always be a third world country. Despite the excessive airline and airport staff the simple process took me over an hour. I only got my turn after arguing and pleading my case with the airline staff repeatedly. Seriously this is the worst airport to fly out off!! You have been warned. Use Lahore airport at your own risk!!

less crowd

Very old plane with very poor screens where images was horrible

Good service all around, personnel pleasant

Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport

only there were del;ay at JFK

Friendly onboard staff

Treated like cattle while boarding unless your preferred member. Average food quality.

Rice is terrible T_T. Everything else is fine fine fine

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

The flight arrived late and i barely made my connection.

Air China aircraft is very new and clean.

My flight from JFK to Beijing the crew members are very loud. When they speak, they are loud. Also the have tried 3 times to get flight attendants for service. They just ignore. Their announcement in English is really bad. I can barely understand anything.

The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good.

The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle.

Great crew service. Among the best ever.

It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate.

Nothing! It was all great!

Timing & efficiency. Good food though only a sandwich.

Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight