Daily cleaning, installation of cabin HEPA filters on flights from London to Wilmington
Most visitors from London will not be allowed to enter Wilmington. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find list of entry suspension for certain countries based on the last proclamation.
Read more about travel restrictions for Wilmington
Visitors from London are not required to quarantine after entering Wilmington.
Visitors from London must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Wilmington.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
Flying between Wilmington and London will take minimum 14h 39m and will require at least one stop.
In the past 3 days, the cheapest one-way tickets to Wilmington from London were found on Delta (£314) and KLM (£354), and the lowest return tickets were found on KLM (£298) and Delta (£302).
When flying from London to Wilmington, you should consider leaving on a Wednesday and avoid Tuesdays if you are looking for the best rates. For your return to London, you’ll find the best rates on Wednesdays and the most expensive ones on Fridays.
There are 2 airports in London (London Gatwick and London Heathrow.) and only 1 airport in Wilmington (Wilmington New Hanover County). The cheapest flights are generally found on the London City to Wilmington New Hanover County flight route.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London to Wilmington.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Wilmington from London is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Wilmington with an airline and back to London with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Wilmington from London up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Everything is excellent"
Cons: "All is well"
Cons: "coffee is to strong and to many spicy foods"
Cons: "Every thing is good"
Pros: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."
Pros: "Discount offer"
Cons: "Poor service and flight was dirty"
Pros: "I liked everything. Plane ride was nice and I felt welcomed. Had a good experience."
Pros: "Everything is perfect"
Pros: "Very packed and no leg space"
Pros: "nice crew, great service"
Pros: "amazing except for the entertainment system"
Cons: "Better entertainment system , 6 hours flight is tough without it"
Pros: "Flight not full, so space to move. Great service"
Pros: "I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations."
Cons: "The food. Hire a chef that knows how to make the food palatable."
Pros: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Cons: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Pros: "Nice touches like the giddy bag of toiletries and air freshener in the bathroom. I appreciated the multiple food offers"
Cons: "I would like more healthy food sides likes vegetables. There were a lot of carbs"
Pros: "The insight service was good. Kind and welcoming attitude of the stewards are appreciated. There was no guile but genuine"
Cons: "Answers from the staff was felt by me from the time I checked in Dallas to Bangalore and back.I will travel again by Qatar airways only. Please buy the air India inc ."
Pros: "Cabin crew service is excellent. Food is very nice. Safe travel."
Cons: "Little bit congested."
Cons: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."
Pros: "Great Staff"
Cons: "Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew."
Pros: "All would have been good if there was no animal inside a 14hr long flight. Dog allowed to use restroom that passengers uses and it was a BIG dog in a controlled environment for a 14 hour long flight. Hugely disappointed with the pet policy of Qatar airways, especially for all the parents traveling with kids."
Cons: "HUGE DOG INSIDE A 14 HR FLIGHT FROM QATAR TO CHICAGO DISAPPOINTED WITH QATAR AIRWAYS PET POLICY"
Pros: "Flight crew was quick to provide food and drinks but quality of the food was not as good as Emirates."
Cons: "-carry-on did not fit on center overhead compartment unless I put it side ways, which then takes up space for other passengers. Same carry-on suitcase fit nicely on Emirates airplanes. Basically, carry-on overhead compartments have been made smaller on purpose or by engineering error, and this makes me not want to fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class."
Cons: "Stupid and unbelievable rules"
Cons: "Screaming children; not the airliners fault"
Pros: "Doha to hyd was good. Crew was courteous."
Cons: "Even after online checkin. Just to drop the bags it took 1 hr. The thin old black lady at the baggage drop off counter was very partial in treating people. She allowed a black male take 27.8 kgs but asked us to adjust our bags when we had 23 kgs. Also if the passenger is allowed to carry a laptop bag, according to her training and theory she only knows 1 shape and does not recognize a back pack which has only the laptop. I travelled several times in Qatar, but never had this kind of experience."
Pros: "Same as above"
Cons: "Same as above"
Pros: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Cons: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."
Pros: "Crew was good, they were trying hard to keep customers happy."
Cons: "Limited food selection on top they ran out of available options so basically only one beef option was given. Either u like it or not. Pretty old movies in entertainment section, broken seat controls, charging ports and headphone inputs. No clear announcements by captain."
Cons: "The boarding process was strange, with one guy directing several different zones to stand in line, people not cooperating and just overrall not very organized."
Pros: "I was actually impressed with the entertainment selection :)"
Cons: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."
Cons: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Pros: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."
Cons: "Seats were not very comfortable for economy class for a journey as long as these ."
Cons: "Thank you"
Cons: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"
Pros: "Great flight - and definitely the best airline food we've had in a while"
Pros: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Pros: "The crew was amazing, the entertainment system needs more content, the food could use more variety. I would definitely travel with them again."
Pros: "Seat and space"
Cons: "Food was pathetic."
Cons: "Flight to Doha was great! Enthused crew and Ey also kept ensuring bathrooms were clean. On way from Doha to Chicago it was disgusting"
Pros: "I travel from Sydney to Europe (UK and Greece) regularly. My experience with Qatar airways was fantastic: I highly recommend it. First of all, the travelling hours are a bit shorter (compared to travelling via Singapore or Hong Kong) probably because of the geography of the cities/connections and the corresponding flight times between Athens-Doha-Sydney. The aircraft was exceptional (I believe it was Airbus A380). It was a double-deck, wide-body and four-engine jet airliner. Cabin and economy class seats were very comfortable and more spacious compared to other aircraft. There was minimal turbulence, which is partially due to the type of aircraft: at least this is my understanding. The aircraft also had wi-fi (complimentary for the first 15 min) and one was allowed to use the mobile phone during the flight (except during take off and landing times). The flight attendants were absolutely amazing. Also, the crew was very understanding and friendly with children. Food was also excellent and in good portions. Overall there was high tech aircraft, excellent service and no delays. I will choose it again in the future."
Cons: "On the downside, I had a problem with my entertainment device during the whole flight: there was no sound, so I was not really able to watch any movies/TV.. The flight attendants tried to sort it out, but it was not possible. They kindly brought complimentary magazines and drinks/snacks, however it would have been much preferable if I could watch a movie or if free wi-fi was offered for the whole flight, as compensation.. My understanding is that this was not an option, due to problems providing free password..."
Pros: "Food and drink options. Courteous."
Cons: "Smells from others"
Cons: "The flight was delayed from Doha to London. And I lost my bag."
Pros: "The seats were a bit roomier and more comfortable than any other plane I have been on. There was a good variety in entertainment selection on the individual screens. The stewardesses were lovely and attentive. Food was delicious and balanced and was served with real silverware."
Cons: "The plane was almost an hour late taking off from Doha. No one explained anything about the delay. This made us miss our connecting flight to Detroit. When we reached Boston, no one from Qatar air was available to help us get another flight. They made one announcement about contacting so and so, but no one had any idea who that was. There was no help with the baggage. Thank heavens for Jet Blue staff who went beyond to set us in the right direction and booked us on another flight.. Was very disappointed!!"
Cons: "Flight got delayed and missed short connection in Doha. Had to fly to JFK instead. No compensation."
Pros: "No comense"
Cons: "It nice"
Pros: "Nice quiet flight"
Cons: "Crew member attitude specifically regarding passengers in the emergency rows"
Cons: "Flight was delayed two hours."
Cons: "Usb charger would be great!"
Pros: "Great crew"
Cons: "More Information about runway delays that caused me to have to run to my next gate in order to make a connecting flight. Connecting flight also had a 30 minute delay on the runway. Seats left my body feeling sore after flight."
Cons: "No seat-back entertainment on a long flight is not ok. If there was warning about that during the booking process, it was too subtle and I missed it. It was an unpleasant surprise. Also, the seats are just so stiff and uncomfortable. If this was a 3-hour flight, fine. But nearly 6 hours, no."
Pros: "Arrived 30 min early"
Cons: "Having a gate at ORD. Waited on runway for 1.5 hours"
Pros: "Nothing. Missed the connection due to being on the tarmac/runway for over a hour and a half. Missed my connection"
Cons: "Everything from flight schedule to customer service could have been better. Alaska Airlines is horrible"
Pros: "There was lots of legroom"
Cons: "The WiFi didn’t work"
Pros: "Alaska Airlines cancel my booking twice without my authorization and refused to correct and reinstate the booking. I spent hours with their customer service people going around in circles."
Cons: "Better reservation process."
Pros: "Prompt and efficient boarding"
Cons: "The plane was stifling/hot. The air blowing from above was warm. While it was cold outside, the plane was miserable. i realize that planes are consistently delayed/held due to runway construction in Seattle...and that's nothing Alaska can change. But boarding early and then forcing us to swelter?"
Pros: "Smooth on time trip."
Pros: "Crew constantly coming by if needed are willing to be flagged down. Loading the plan was so quick and efficient"
Cons: "No entertainment"
Pros: "Crew was very warm and friendly! Delicious food and snacks available for purchase."
Pros: "I liked the way I was treated during the entire trip"
Cons: "we had a few turbalances during trip which couldn't be helped, other than all went well."
Pros: "The only positives were that the flight was on time and crew members were reliable."
Cons: "The seat was very dirty. I even felt the need to wipe it before I sat down, and the tissue I used became black. Otherwise, I felt like the plane was tight and uncomfortable for a 5.5 hour flight. At the end, one crew member was complaining about how slow we were to disembark to the people on the plane."
Pros: "Everyone was very pleasant. I like the gate check of my roller bag so I don’t need to lift it into the overhead. The flt. Attendant doing the announcements was entertaining. I loved this! Leg space was very nice! flt was on schedule! I enjoyed the belvita biscuits...glad to be introduced to them!"
Pros: "Good overall service"
Cons: "Very small seats. Probably won’t use them again"
Pros: "The inflight entertainment and the service."
Cons: "Nothing to complain! Even though flight was delayed and we hovered over LA for 30mins and the pilot had trouble finding a spot to park, i still had a great relaxing snooze!!"
Pros: "When we landed"
Cons: "Delays. Pricing , pay for every amenity"
Pros: "The staff at the Kona airport was very helpful and kind"
Pros: "People were as nice as they could be but they were not empowered to fix a stupid problem with an obvious solution."
Cons: "They arbitrarily changed my connecting flight - I ran and made the flight ! But they had already switched me to the later flight without telling me and then wouldn’t let me board MY FLIGHT even though there was space so I had to wait an hour and a half for the next flight"
Cons: "When we were birding they were meeting people board ahead of other based on whether they were wearing SF Giants wear or not. Choice in sports team should not effect the flight. It was discriminatory."
Pros: "Nothing outrageous or out of the ordinary happened."
Cons: "Seated next to 3 screaming children, flight attendants rude and unattentive, delays were not explained"
Pros: "Alaska Airlines has been an excellent airline for many years. Being a Seattle native I have had a chance to use Alaska Airlines many times. All of the staff are friendly, professional and patient. The planes are modern and the flight crews the best."
Pros: "No strict baggage rules, free carry-on, free WiFi and entertainment. Efificient boarding."
Cons: "Nothing I didn’t like."
Pros: "i got a good window seat"
Cons: "didnt like the hour delay, but what can you do"
Pros: "Customer service was really nice."
Pros: "Seats weren't extremely comfortable but it was a short flight and it landed on time/early. Happy overall"
Cons: "It was pretty simple so there wasn't anything to not like. You get a drink and a package of cookies, so bring a snack if you're going to be hungry."
Pros: "They're organized, staff is super friendly and seats are clean and comfortable."
Pros: "Made it safely from the Pacific NW to the east coast in less than 5 hours. On time too."
Pros: "Good space seating !"
Cons: "No complaints !"
Cons: "Small seats"
Pros: "Leg room, boarding"
Cons: "Crew kept talking and advertising their credit card services and all of its benefits. I just wanted to sleep but they kept yapping away nonstop through the overhead system. First and last time flying with this airline."
Pros: "See above."
Cons: "Survey should have a "not applicable" category. I did not have food or entertainment so can't rate my experience on those areas."
Pros: "Too ezpensive"
Pros: "The staff"
Pros: "It was well worth it to wait for another flight. I believe this was a newer plane, it was exceptionally more comfortable."
Cons: "Cannot complain about anything on this flight."
Pros: "Very attentive and nice staff I love this airline .. keep it up you guys, thank you"
Pros: "The flight was fine."
Cons: "The many delays were a bummer. We were supposed to leave at 10:37 but there were several delays because of unknown mechanical reasons. I missed my niece's birthday party because of the delay. That was a bummer."
Pros: "Flight was quick with wonderful views of the San Juan islands"
Cons: "content with everything on this flight."
Pros: "Attentive staff. Generally clean. Smooth flight"
Cons: "Wish there was more complimentary meals. Though they did offer us free cheese plate due to Christmas which was nice!"
Pros: "Great flight crew, comfortable plane. Neat to see the local ground crew all standing outside and waving goodbye at takeoff."
Cons: "Waited for a half our on the runway while the crew shifted people around in their seats to bslance the plane."
Pros: "The pilots and flight attendants inspired confidence and enthusiasm for travel. We arrived early and I felt safe. Crew was courteous and professional. Gate agents were not bag nazis."
Cons: "Seats were uncomfortable, limited entertainment options, and food is very limited."
Cons: "Baggage fees Rude staff"
Pros: "Prompt, fast, efficient, and courteous."
Pros: "Pretty standard Alaska Airlines flight. Crew was friendly, boarding process was smooth."
Cons: "The new interiors on the 737-NG aircraft are fitted with vents which are pretty inadequate. They don't open very wide and then don't provide very much air at all. Headrests on window seats in the exit row don't move. No free in-flight entertainment. Since there's relatively no equipment cost to airline to allow streaming to personal devices, this is pretty disappointing."
Pros: "It was a great flight. The attendants were great. The captive was informative."
Cons: "They needed a little more space in the seats and the Isle could be a bit wider also. When the carts were going threw it did limit the restrooms. But overall it was a great experience."
Pros: "On time"
Cons: "Had to check carry on because flight was full"
Pros: "Seats were big & comfortable. Lots of overhead space for suitcase. Chargers at each seat!!"
Cons: "For a long flight, there was no individual tv screen. You would have to pay $10 to rent iPads to watch movies. My wifi did not work."
Pros: "People were friendly. Flight was comfortable."
Cons: "Staff incorrectly assessed documents needed for visas, and told us we were incomplete and needed to return home. Instead of looking up policy, we were denied boarding mid-flight, missed a wedding, and had to spend three days in London instead of our destination. Also, we got bug bites during the flight that turned out to be from bed bugs, which followed us home and caused much frustration for months."
Pros: "This is the way to fly long haul."
Cons: "Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most."
Cons: "Information on when we can check in on upcoming flights. Other airlines we have booked for flights will email us 24 hours prior to departure. Virgin Atlantic did not. I had to call and I was directed to their web site and was able to check in on line. Thanks"
Pros: "The staff were helpful. The entertainment had good variety. Adjustable head rest was useful."
Cons: "The seat was a little lumpy. More leg room would always be appreciated."
Cons: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."
Pros: "Very friendly crew. We boarded about an hour before so we were ready to go well before time."
Cons: "The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use."
Pros: "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Cons: "Checking in bags and printing boarding passes were long unorganized lines of people"
Pros: "Crew was nice"
Cons: "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"
Cons: "There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline."
Pros: "The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day."
Pros: "Comfy, nice crew, attentive."
Pros: "The flight was so delayed I missed my connecting flight to jfk."
Cons: "The flight was so delayed I missed my connecting flight to jfk."
Cons: "The food is not very good at all. One mediocre meal served soon after take-off, then for the rest of the flight tasteless, cardboard pasties and wraps."
Pros: "I had one of the few empty seats next to me."
Cons: "The food is awful. Not enough toilets."
Pros: "Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general."
Cons: "Boarding can get crowded so don't be in a rush"
Pros: "Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad."
Cons: "Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever."
Pros: "Everything except the food"
Cons: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."
Pros: "modern comfortable plane, in flight entertainment was good, service was outstanding."
Cons: "food was meh at best, seats in economy are tight and there is no legroom"
Cons: "Missed connection to SFO"
Pros: "Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!"
Cons: "The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l."
Cons: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"
Pros: "We paid extra for exit row seats so we had good leg space"
Cons: "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."
Pros: "The cabin crew were excellent!"
Cons: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."
Pros: "Crew very friendly"
Cons: "Seats and legroom poor if you’re six feet tall"
Pros: "Friendly cabin crew, excellent food and drinks. Very happy with the service we received"
Pros: "Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite."
Cons: "The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner."
Pros: "Cool flight, mainly because it was empty. Good food"
Cons: "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"
Cons: "Too much food - not enough time to sleep in comfort!"
Pros: "Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own."
Cons: "I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice."
Cons: "Food was terrible"
Pros: "We really enjoyed flying with Virgin and so made sure we booked into a Virgin flight for this trip and not delta. The food was good, entertainment good when it worked."
Cons: "We got told that our flight number had changed from VS103 to VS4049 but still a Virgin flight. Only when we checked in we found out we were now flying with Delta and number was now DL285. Was not happy as wanted to fly with Virgin.The seats were ok but the entertainment system went down mid film. Took an hour to get started again. The games didn't work. Staff were a bit grumpy."
Cons: "We were told over the phone that we could bring our kayaks with us to Africa but the airport staff denied not only our kayaks, but also our paddles which were in a standard ski bag. Their excuse was that both the kayaks and paddle bags were 2 inches too long. .. TWO INCHES!!!!!! We had record of the person we talked to and the time and date, but none of that seemed to matter. It caused A HUGE INCONVENIENCE for us since we are in Zambia for 6 weeks without our gear to paddle one of the most challenging rivers in the world... the Zambezi. Now we are constantly trying to acquire the proper equipment with very little success. We run a nonprofit called the Montana Kayak Academy which provides free whitewater instruction to youth between 8 &18 yrs old and we will be sure to tell everyone we know to NOT TRAVEL WITH EITHER VIRGIN ATLANTIC OR BRITISH AIRWAYS.... EVER!!! VERY DISAPPOINTED! !!!!!!!!!!!!!!!!!"
Pros: "Cabin crew were friendly and attentive. Flight was on time and we got to Atlanta early"
Cons: "Could do with more legroom. Food not the greatest"
Pros: "I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!"
Cons: "Refund of the whole flight."
Pros: "I had a great experience from start to end of my trip. Most of the staff were pleasant and professional. Food wasn't okay and red wine on flight from Heathrow was delicious."
Cons: "The red wine on the flight from Lagos was too sharp. That is the regular one served on virgin flight so was glad when I tasted the new one served on the flight from Heathrow, thinking it's been changed!"
Pros: "Did not take the flight in the end"
Cons: "My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines"
Pros: "the crew were the friendliest I've flown with (Irish & British)... the lighting was very relaxing and the continuous snack service was much appreciated (especially ice cream).. gonna try premium economy next time as the seats looked even better..."
Cons: "Vera the entertainment screen was very good but there were no newly released movies, everything seemed to be a couple of months old... the leather headrest was comfortable but kept slipping down to behind my neck, would be nice if it was lockable in position.."
Pros: "Everything went very fast and smooth. I didn't have to queue for the boarding. The Sita were very comfortable, the crew very friendly and halepful and the selection of the movies A+."
Cons: "the child got the same food as us due i did not make clear i need a child food, now i am asking : is not clear that in that seat is a child of 4 years old ?"
Pros: "Food was great, plenty of it also"
Cons: "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."
Pros: "There are lots of relatively new movies to choose from."
Cons: "The complimentary headset breaks easily. Tray table was broken and they can't fix it. Very small bathrooms, knees almost touch the door when sitting down. Food selection for dinner ran out quickly, resulting in only 2 choices and one is hot spicy, so basically only one choice. All beverages are given out in small cups, even water is given out in small cups increments (finish in one gulp), they don't even give out small bottles of water. No complimentary packet (eye shades, socks etc.) , not even a barf bag for collecting trash."
Pros: "The whole flight was great quick boarding, lots of leg room, good entertainment, a USB charge port, good lighting, and the crew was very nice and helpful. I enjoyed the flight and would like to fly Virgin Atlantic more. Finally, you are the 3rd best flight, I have ever take, and the 2nd best airline I've been on. Flew Business Class on Swiss Air once to Geneva (#1) and all the flights I have had with Porter Air are comparable to your airline, but the free cookies and beverages at Porter's terminal in Toronto wonderful."
Cons: "A couple things went wrong on this trip, my checked luggage got misplaced for a day, and a nice women in baggage claim told me what was happening and a nice man handled my claim and my bag has now been returned to me. The bigger thing is my flight bas delayed taking off by 3 hours. Let me start that I would rather have a part replaced on the runway then not, safety is paramount. The fact is my flight took off 3 hours late from London (VS11), and got to my destination (BOS) 2.5 hours late. Kudos to the flight crew for getting me to my destination faster by gaining a little time. Plus, since BOSTON was my final destination it was all fine this time. But if I had had to get home to the elder person I take care of or my teenager it would been a problem. Again, I'm annoyed, but I do understand the reasons and they are valid and preferred. I have heard that airlines to keep their flight rating high, wait for planes to leave the gate on time and then do repairs on the tarmac. If this is still a SOP for airlines you should change the way the statistics are collected and figure out a way of not perpetuating this type of disincentive. This is just hypothesis on my part, and my whole trip had little negatives."
Pros: "Virgin Atlantic had a very attractive decor.Food was great& staff as well. Polite and professional ."
Cons: "The seat I had was a bit snug leg wise and recline wise. Could not get comfortable at all."
Cons: "I did not get the requested meal. I had requested Asian Veg meal. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. In flight when I asked cabin crew they said they didn't get any request. I was hungry whole flight. Very bad experience."
Pros: "The plane was very nice with great lighting. More food would have been nice as it was a long flight The crew were variable - most very helpful but one or two not so much"
Cons: "Not enough food for everyone and no snacks between meals, which was very bad considering it was a 10 hour flight Entertainment was great, seats were OK (certainly had worse)"
Pros: "Entertainment was okay, flight crew was nice"
Cons: "After checking in my wife and I were in separate seats. I was then unable to change my seat after check in. After calling the helpline I was informed that it is impossible to change the seat after checking in until I am at the airport. No other airline has such an obscure, in efficient rule. Virgin takes pride in being a step above their competition - I didn't see it. I have flown international on Delta, American Airlines, British Airlines, United, and others and any difference in the experience was negligible."
Pros: "As expected, great customer service from Virgin. Great Vera system. Friendly and welcoming experience."
Cons: "The seats!!!! Omg I got bed sores. Not really but they have got to be the most uncomfortable things I have ever sat in. For a European flight from Uk they'd be fine. But for 9 hours...not good. The short hop down from ATL to MCO after was a blessed relief. Virgin, you have got to think a little more about your passengers asses. Also, having flown with just about every major transatlantic operator, including previous trips with Virgin, the knee room was not good. If you stretched out under the seat in front you were ok but draw your knees up... I wore short trousers for comfort and have sore points on my knees where they rubbed against the material of the chair in front."
Cons: "Cold draft at all times."
Pros: "Flight was on time .. Friendly crew. Good entertainment system"
Cons: "Seats uncomfortable and leg room very tight . Didn't sleep well."
"Delta does a great job in general. However, the “Comfort+“ seats weren’t worth the money. I sat in both seats, and I compared the width of the seats and the distance from the seat edge to the back of the seat in front of it. There was a difference of about 2” in the seat width and 1” in the leg room. Very disappointing."
Cons: "Wifi would not work"
Pros: "Delta service and comfort is always excellent."
Cons: "All is great just keep it up"
Pros: "Great entertainment options, best in class"
Cons: "Earlier food service for more sleep"
Pros: "Like the pleasantries from the Delta crew"
Cons: "More snacks :) !!!!"
Pros: "Packed flight. Ground crew did best to minimize carryon luggage. Flight crew were accommodating and cheerful despite almost 1H delay in departure."
Cons: "Pilot had no control over turbulence during last 3H of flight. He did his best to minimize but still a jittery"
Pros: "Boarded in good time, friendly crew, flight was comfortable, entertainment was good - and most importantly, landed on time!"
Pros: "Entertainment was good and there was a choice of food."
Cons: "The crew sucked."
Pros: "The A330 was comfortable and the crew was efficient and cheerful."
Cons: "Delta is the best experience we've had of late."
Cons: "KAYAK did not informed us we have to pay for our luggage!"
Pros: "Food was great. Movie selection was good."
Cons: "When we booked our flight, we were not informed by KAYAK that we have to pay for our luggage! I t was very unpleasant surprise both ways."
Pros: "Flight attendants were amazing"
Cons: "Wifi was completely useless. I prefer to pay to get simething."
Pros: "I had an awesome seat 10a with plenty of leg room."
Cons: "It was as good as can be expected."
Pros: "Crew was nice. The tv/movie technology was fantastic!! Huge selection of movies that made the time fly by, and very easy to use as opposed to my other flight over. Food was good. I love that you get tons of food and drinks (more food than I could eat actually)."
Cons: "I couldn't get both of my boarding passes printed in London so I had to get it from an agent in Minneapolis. I hate that it's so hard to get a seat assigned and a boarding pass before the trip."
Pros: "Food was so good. Crew was also very nice."
Pros: "Entertainment and food and service were great."
Pros: "It was horrible. Delta really should have cancelled and refunded the flight altogether."
Pros: "Amazing service and F&B offered was wonderful"
Pros: "Crew were friendly. Food was ok. Gave us lunch, snacks, warm cookie and sandwich/dinner for 9 hour flight. Needed all of it."
Cons: "Space would have been really tight if not moved to bulkhead."
Cons: "No wifi"
Pros: "Good crew, good service."
Cons: "No complaints!"
Pros: "Everything. Food, staff, checking in. All were great"
Cons: "Would have preferred they let me choose a window seat. I wasn’t given the option"
Pros: "The crew were kind and courteous. The seat was comfortable."
Pros: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Cons: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"
Cons: "Crew was rude and made everything seem like a chore."
Pros: "Decent service"
Cons: "I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me."
Cons: "One of the older male flight attendants was not polite. Got a ride, short response when asking him for anything."
Pros: "Good films"
Cons: "Seats cramped, legroom bad"
Pros: "Very friendly crew"
Cons: "Lack of subtitles on available movies & series"
Cons: "My initial flight was changed from 9 am to 5:55 am.... this is. It what I wanted or I would have purchased it. On this flight we had a 3.5 hour delay for mechanical!!!"
Cons: "I had the feeling they were short on crew staff, they were barely checking and I called them a couple of times, the blue light was on but no one came to check what I needed. At first the reading lights were not working and they got those reset at least. One choice of food was not available anymore once they got to our seats."
Pros: "Staff were friendly and attentive. Boarding was good - efficient and quick."
Cons: "Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working."
Pros: "The variety of what you could listen to or watch. Liked the way the seats reclined. Plenty of leg room (I am short)."
Pros: "There were alot of good movies to choose from, and the food wasn't bad."
Cons: "It's always very uncomfortable to sit on a plane for a long time, but that's nobody's fault"
Pros: "On time, courteous"
Pros: "Flight wasn't full so the service was very good lots of food and snacks and we arrived early too"
Cons: "Music was a. Bit limited"
Pros: "The food was excellent, as well as the flight attendants."
Pros: "Crew, food was good, comfort"
Cons: "The boarding .. We had to climb the steps to get in .. But the crew apologised"
Pros: "Extra leg room with Sky priority"
Cons: "We upgraded to Sky priority but we're not allowed to load with Sky priority. They made us wait for Zone 3. We also did not get the designated overhead space we paid for and had to put our bags under the seat in front of us. A bit disappointing to pay $240 extra and not get what we paid for."
Cons: "The entry into the Atlanta airport after landing was somewhat chaotic. We were backed up circling before landing for ~ 1 hour and there seemed to be an unusually large number of folks trying to get through customs/security - noe Delta's fault but an unwelcome experience after being in the air for 8+ hours."
Pros: "Super friendly and attentive crew. Good food. Nice new seats. Great tv entertainment options!"
Pros: "The crew were nice"
Cons: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"
Pros: "I like Delta empowering women."
Pros: "Meal quality has improved"
Pros: "Plenty of movies and music to entertain"
Cons: "Economy seats have no leg room and seats are very uncomfortable to your back during a 8hr flight. Flight attendants skipped rows for drinks, snacks, etc and would have to be called back. Paying close to a thousand per ticket, you'd expect a little better experience but oh well."
Pros: "Service was good. Attendants polite. Information good."
Pros: "There wasn't much to like. Just about everything was wrong. The plane was a newish 787, so it didn't feel old. Boarding went well because we complained about how tired we, at 70+, were because the flight was late and we'd been standing up; this resulted in us being boarded with some of the latish priority passengers."
Cons: "Everything, really. The plane was very crowded; small seats, little leg room. The meals were mediocre and the cabin staff were just barely the good side of unhelpful, officious and unfriendly The flight was inexplicably 2 hours or more late in excellent weather. No apologies given, the flight that was originally scheduled for 8 pm left close to 11 pm. While boarding the only light is a purplish ambient lighting that made it impossible to read anything, including the safety material, until the inflight entertainment was loaded up (the lights are only controlled through software-actuated virtual buttons on the screen). The inflight entertainment system is hard to use, too, designed by idiots for use by geniuses. But the very worst thing was the stress caused by Virgin Atlantic in just about guaranteeing that we would miss this flight. On our outbound voyage in January, VA, for reasons nobody knows, booked an ADDITIONAL leg from JHB to CPT on BA at 12:30 pm, even though we were already ON the earlier 9:30 BA flight we'd booked and paid for. Then, when we didn't show up for this spurious flight (because we were already in the air) we didn't book (BA swears they have evidence that VA made this booking), our return flight CPT to JBG three months later was cancelled WITHOUT OUR KNOWLEDGE. If I hadn't been interested in knowing, the day before the flight, if the return BA flight had a meal, I would have showed up at the CPT airport in April and discovered that I had no way to get to the VA flight in JHB! As it was I spent an entire day trying to get back on the flight I'd already paid for. I advise EVERYONE who uses VA to reconfirm flights over and over. There is still no explanation for this. I will never NEVER fly VA again. They are not to be trusted."
"Never booked this flight"
Pros: "So rude crew"
Pros: "Terrific hot breakfast in bus. class"
Cons: "Window did not darken like the others."
Pros: "Confort and kindness"
Cons: "It was too cold"
Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Cons: "Delay due to strike"
Pros: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Cons: "Flight was delayed, had to run to my next connection flight."
Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."
Cons: "Head support for 6 feet plus people on seats would be good"
Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"
Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."
Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Cons: "Need more leg room!!! Larger meals needed."
Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Cons: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Pros: "The service"
Cons: "The seats"
Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Cons: "Nothing special"
Pros: "Crew was awesome"
Pros: "Very friendly and helpful crew."
Pros: "Great service"
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Pros: "Arrived Early!"
Cons: "Left Late :-)"
Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."
Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Cons: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Cons: "At some point the luggage was lost. here."
Pros: "In flight food was enjoyable"
Pros: "Service provided by the staff"
Cons: "The navigation of the entertainment system is not very friendly"
Pros: "Cabin crew very pleasant"
Cons: "Lost our bags, little sympathy from staff"
Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Cons: "Two hours delay in the start."
Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Pros: "Great food"
Cons: "Sears we're toooo small"
Pros: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Pros: "Friendliest economy class service I've ever encountered."
Pros: "Very good flight, excellent service and good food."
Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Pros: "Plane service"
Cons: "1h30min delay at airport"
Cons: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."
Airlines flying from London to Wilmington have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
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